Notes For OM
Notes For OM
employment and distribution patterns. In the long run, relocation of plant may even benefit the
organization. But, the relocation of the plant involves stoppage of production, and also cost for
shifting the facilities to a new location. In addition to these things, it will introduce some
inconvenience in the normal functioning of the business.
Hence, at the time of starting any industry, one should generate several alternate sites for
locating the plant. After a critical analysis, the best site is to be selected for commissioning the
plant. Location of warehouses and other facilities are also having direct bearing on the
operational performance of organizations The existing firms will seek new locations in order to
expand the capacity or to place the existing facilities. When the demand for product increases, it
will give rise to following decisions:
(i) Whether to expand the existing capacity and facilities.
(ii) Whether to look for new locations for additional facilities.
(iii)Whether to close down existing facilities to take advantage of some new locations.
3.2.2. In Case of Location Choice for Existing Organization
In this case a manufacturing plant has to fit into a multi-plant operations strategy. That is,
additional plant location in the same premises and elsewhere under following circumstances:
1. Plant manufacturing distinct products.
2. Manufacturing plant supplying to specific market area.
3. Plant divided on the basis of the process or stages in manufacturing.
4. Plants emphasizing flexibility.
The different operations strategies under the above circumstances could be:
3.2.2.1. Plants manufacturing distinct products: Each plant services the entire market area for
the organization. This strategy is necessary where the needs of technological and resource inputs
are specialized or distinctively different for the different product-lines. For example, a high
quality precision product-line should not be located along with other product-line requiring little
emphasis on precision. It may not be proper to have too many contradictions such as
sophisticated and old equipment, highly skilled and semi-skilled personnel ,delicates processes
and those that could permit rough handlings, all under one roof and one set of managers. Such a
setting leads to much confusion regarding the required emphasis and the management policies.
Product specialization may be necessary in a highly competitive market. It may be necessary to
exploit the special resources of a particular geographical area. The more decentralized these pairs
are in terms of the management and in terms of their physical location, the better would be the
planning and control and the utilization of the resources.
3.2.2.2 Manufacturing plants supplying to a specific market area: Here, each plant
manufactures almost all of the company’s products. This type of strategy is useful where market
proximity consideration dominates the resources and technology considerations. This strategy
requires great deal of coordination from the corporate office. An extreme example of this
strategy is that of soft drinks bottling plants.
3.2.2.3. Plants divided on the basis of the process or stages in manufacturing: Each
production process or stage of manufacturing may require distinctively different equipment
capabilities, labour skills, technologies, and managerial policies and emphasis. Since the
products of one plant feed into the other plant, this strategy requires much centralized
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coordination of the manufacturing activities from the corporate office that are expected to
understand the various
technological aspects of all the plants.
3.2.2.4. Plants emphasizing flexibility: This requires much coordination between plants to meet
the changing needs and at the same time ensure efficient use of the facilities and resources.
Frequent changes in the long-term strategy in order to improve be efficiently temporarily, are not
healthy for the organization. In any facility location problem the central question is: ‘Is this
allocation at which the company can remain competitive for a long time?’
For an established organization in order to add on to the capacity, following are the ways:
(a) Expansion of the facilities at the existing site: This is acceptable when it does not violate the
basic business and managerial outlines, i.e., philosophies, purposes, strategies and capabilities.
For example, expansion should not compromise quality, delivery, or customer service.
(b) Relocation of the facilities (closing down the existing ones):This is a drastic step which can
be called as ‘Uprooting and Transplanting’. Unless there are very compelling reasons, relocation
is not done. The reasons will be either bringing radical changes in technology, resource
availability or other destabilization. All these factors are applicable to service organizations,
whose objectives, priorities and strategies may differ from those of hardcore manufacturing
organizations.
3.2.3. In Case of Global Location
Because of globalization, multinational corporations are setting up their organizations in India
and Indian companies are extending their operations in other countries. In case of global
locations there is scope for virtual proximity and virtual factory.
3.2.3.1 VIRTUAL PROXIMITY
With the advance in telecommunications technology, a firm can be in virtual proximity to its
customers. For a software services firm much of its logistics is through the
information/communication pathway. Many firms use the communications highway for
conducting a large portion of their business transactions. Logistics is certainly an important
factor in deciding on a location—whether in the home country or abroad. Markets have to be
reached. Customers have to be contacted. Hence, a market presence in the country of the
customers is quite necessary.
3.2.3.2 VIRTUAL FACTORY
Many firms based in USA and UK in the service sector and in the manufacturing sector often out
sources part of their business processes to foreign locations such as India. Thus, instead of one’s
own operations, a firm could use its business associates’ operations facilities. The Indian BPO
firms a foreign-based company’s ‘virtual service factory’. So a location could be one’s own or
one’s business associates. The location decision need not always necessarily pertain to own
operations.
3.2.3.3 REASONS FOR A GLOBAL/FOREIGN LOCATION
A. Tangible Reasons
The tangible reasons for setting up an operations facility abroad could be as follows:
Reaching the customer: One obvious reason for locating a facility abroad is that of capturing a
share of the market expanding worldwide. The phenomenal growth of the GDP of India is a big
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reason for the multinationals to have their operations facilities in our country. An important
reason is that of providing service to the customer promptly and economically which is logistics-
dependent. Therefore, cost and case of logistics is a reason for setting up manufacturing facilities
abroad. By logistics set of activities closes the gap between production of goods/services and
reaching of these intended goods/services to the customer to his satisfaction. Reaching the
customer is thus the main objective. The tangible and intangible gains and costs depend upon the
company defining for itself as to what that ‘reaching’ means. The tangible costs could be the
logistics related costs; the intangible costs may be the risk of operating is a foreign country. The
tangible gains are the immediate gains; the intangible gains are an outcome of what the company
defines the concepts of reaching and customer for itself.
The other tangible reasons could be as follows:
(a) The host country may offer substantial tax advantages compared to the home country.
(b) The costs of manufacturing and running operations may be substantially less in that foreign
country. This may be due to lower labour costs, lower raw material cost, better availability of the
inputs like materials, energy, water, ores, metals, key personnel etc.
(c) The company may overcome the tariff barriers by setting up a manufacturing plant in a
foreign country rather than exporting the items to that country.
B. Intangible Reasons
The intangible reasons for considering setting up an operations facility abroad could be as
follows:
1. Customer-related Reasons
(a) With an operations facility in the foreign country, the firm’s customers may feel secure that
the firm is more accessible. Accessibility is an important ‘service quality’ determinant.
(b) The firm may be able to give a personal tough.
(c) The firm may interact more intimately with its customers and may thus understand their
requirements better.
(d) It may also discover other potential customers in the foreign location.
2. Organizational Learning-related Reasons
(a) The firm can learn advanced technology. For example, it is possible that cutting-edge
technologies can be learn by having operations in an technologically more advanced country.
The firm can learn from advanced research laboratories/universities in that country. Such
learning may help the entire product-line of the company.
(b) The firm can learn from its customers abroad. A physical location there may be essential
towards this goal.
(c) It can also learn from its competitors operating in that country. For this reason, it may have to
be physically present where the action is.
(d) The firm may also learn from its suppliers abroad. If the firm has a manufacturing plant there,
it will have intensive interaction with the suppliers in that country from whom there may be
much to learn in terms of modern and appropriate technology, modern management methods,
and new trends in business worldwide.
3. Other Strategic Reasons
(a) The firm by being physically present in the host country may gain some ‘local boy 'kind of
psychological advantage. The firm is no more a ‘foreign’ company just sending its products
across international borders. This may help the firm in lobbying with the government of that
country and with the business associations in that country.
(b) The firm may avoid ‘political risk’ by having operations in multiple countries.
(c) By being in the foreign country, the firm can build alternative sources of supply. The firm
could, thus, reduce its supply risks.
(d) The firm could hunt for human capital in different countries by having operations in those
countries. Thus, the firm can gather the best of people from across the globe.
(e) Foreign locations in addition to the domestic locations would lower the market risks for the
firm. If one market goes slow the other may be doing well, thus lowering the overall risk.
3.3.2 Proximity to raw material Most textile units are located in Gujarat and Maharashtra
because these are the largest cotton-growing areas in the country. Iron and steel plants are
located in Bihar and Orissa because of the large presence of iron ore mines in these regions. Easy
access to coal, the raw material required for power generation in the process, is an added
advantage. Raw material is thus cheaper because of negligible transportation cost. Also, it
becomes easier to control its quality.
3.3.3 Good transportation facilitiesRegions near metro cities have the advantage of good
transportation facilities as they have good rail, air, water, and road transportation networks.
Cities such as Mumbai and Chennai have been industrial and business hubs for a long time as
they are located on the seashore.
3.3.4 Availability of power supplyUninterrupted power supply is a basic requirement of most
industries. Some factories have to set up their own captive power plants if located in areas with
power problems. For example, the factories of HINDALCO (Aditya Birla Group) as well as
Kanoria Chemical Industries Ltd at Renukoot (UP) have their own captive power plants.
3.3.5 Basic amenitiesThe area for location of the plant should have water supply lines managed
by the local municipal corporation. Roads up to the factory premises are always desirable. These
basic amenities are very useful even during the construction period of the plant. Other amenities
desired are sanitation facilities such as sewer lines, and drainage system.
3.3.6 Government policiesThe governments of states such as Maharashtra. Gujarat, and
Karnataka have been very successful in inducing big business houses to set up their plants in
these states. Local taxation policies and various promotional efforts help in increasing the
industrial activity in the region. Pondicherry and Daman and Diu are examples of 'no sales tax
regions' and, therefore, we find that most of the companies have their offices/warehouses located
there.
Many state governments promote industrial activities in their regions by creating
Industry Development Zones. Various facilities are provided by the government; for example,
the governments of Karnataka, Andhra Pradesh, and UP have created software development
parks, where facilities such as high-speed internet, servers, etc. are provided to software
companies at subsidized rates.
Agriculture is one area that gets maximum subsidies from the central as well as state
governments. Various processing plants of agricultural and horticultural products have these
advantages. Before locating such plants in a region, the existing government policies of that
place must be considered.
3.3.7 Environmental and community considerationsMany state governments have strict
environmental policies in place, which have to be followed by the industries operating there. The
people residing in the area should not be against the idea of having a plant in their region as the
effluents from a factory spoil the natural environment of the region. Opposition from the
community regarding the construction of a plant in their region can disrupt the whole project.
The SardarSarovar Darn project is an example where opposition from the local people
had led to complete disruption in the construction of the dam over the Narmada river. After the
Union Carbide factory disaster in Bhopal, every new factory there faces close scrutiny on the
environmental front.
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Table 3.1
Factor ratings for a leather goods manufacturing facility
Table 3.2
Location ratings for a leather goods manufacturing facility
For each location, let us find the product of factor and location ratings:
Table 3.3
Location ratings Calculation for a leather goods manufacturing facility
These costs remain constant, irrespective of the volume of production (number of units produced
within a given duration) (Fig. 3.3).
We now draw the total revenue (TR) curve. Revenue is the money that comes into a firm when it
sells its products at sales price. The TR curve is a straight line from the origin at a particular
slope, which represents the sales price of an item (Fig. 3.5 ).
Figure 3.5 shows that the region where TR is more than TC is the region of profit, while
the region where TR is less than TC is the region of loss. The point at which TR = TC is the
break-even point, which corresponds to the break-even volume VBE at the x-axis. VBE represents
the volume of output at which there is no profit and no loss. All the expenses incurred are
completely covered by the revenue generated.
An organization always prefers to have a low break-even volume so that its investments
can be completely recovered soon. In facility location planning, a location at which the break-
even volume is lower is preferred. The fixed cost and the variable costs may be different at
different location options and, hence, these options may have different values of VBE (Fig. 3.6).
Clearly, in Fig. 3.6, the best location option is location, with visibly the lest value of VBE [Fig.
3.8(d)].
Fig. 3.5 Volume of the Production Vs Various Costs where TR is more than TC
Fig. 3.6 Volume of the Production Vs fixed cost and the variable costs may be different at
different location options
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For Bhilai,
TC = 79,03,000 + 490×7,500 = 79,03,000 + 36,75,000 = ₹ 1,15,78,000
Hence , Bhilai is the best location from the economics point of view, as the total cost is minimum
here.
Example 3.2
Sigma instruments (P) Ltd is considering three location for its new factory – Faridabad, Kolkata ,
and new Delhi . The estimates of cost for the three location options are shown in table 3.3
The company has financed the construction cost of the factory by a loan from the state Bank of
India at 15% interest per annum . Find the economically best location option for the production
5,000 – 10,000 Units.
Table 3.4
Faridabad Kolkata New Delhi
Transportation cost (₹ per unit) 10 20 9
Cost of materials(₹ per unit) 120 110 100
Taxes(₹ per year) 40,000 35,000 45,000
Cost of construction of the factory(₹) 5 million 4 million 4.7 million
Electricity (₹ per year) 22,000 15,000 25,000
Labour (₹ per unit) 26 21 23
Solution
Fixed cost (per annum):
Table 3.5
Comparison of fixed costs
Faridabad Kolkata New Delhi
Cost of construction of the factory(₹)(15 7,50,000 6,00,000 7,05,000
% of investment)
Electricity (₹ per year) 22,000 15,000 25,000
Taxes(₹ per year) 40,000 35,000 45,000
8,12,000 6,50,000 7,75,000
Variable cost (Per unit):
Table 3.6
Faridabad Kolkata New Delhi
Transportation cost (₹ per unit) 10 20 9
Cost of materials(₹ per unit) 120 110 100
Labour (₹ per unit) 26 21 23
The sales revenue estimates are also different for the two locations because of the consumers'
perception of the quality of products manufactured at Pune being better. A clock can be sold for
₹100 if manufactured at Noida, and the same clock can fetch ₹120 if manufactured at Pune.
The management of the company will choose that location option for its new facility at which the
break-even volume is lower. Which option should the company choose according to this
criterion?
Solution
Table 3.8 shows the estimates for Noida.
Table 3.8
TC and TR at Noida
Volume of production (n) (1,000 units) Total cost (₹) Total revenue(₹)
= FC + VC × n = selling price × n
= 18,00,000 + 40 n = 100 × n
0 18,00,000 0
10 22,00,000 10,00,000
20 26,00,000 20,00,000
30 30,00,000 30,00,000
40 34,00,000 40,00,000
50 38,00,000 50,00,000
Table 3.9 show the estimate for Pune.
Table 3.9
TC and TR at Pune
Volume of production (n) (1,000 units) Total cost (₹) Total revenue(₹)
= FC + VC × n = selling price × n
= 20,00,000 + 30 n = 120 × n
0 20,00,000 0
10 23,00,000 12,00,000
20 26,00,000 24,00,000
30 29,00,000 36,00,000
40 32,00,000 48,00,000
50 35,00,000 60,00,000
From fig. 3.8 and 3.9 , we see that the break-even volume for the Pune is 22,000 units as
compared to 30,000 units for Noida , therefore, Pune is the best location according to criterion.
6000000
4000000
2000000
1000000
0
0 10 20 30 40 50 60
Volume of production (1,000 units)
Fig .3.8chart showing volume of production (n) vs total cost /revenue for Noida
7000000
5000000
Total cost or revenue
4000000
TOTAL COST
3000000
2000000
1000000
0
0 10 20 30 40 50 60
Volume of production (1,000 units)
Fig 3.9 chart showing volume of production (n) vs total cost /revenue for Pune
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100
90
Bareilly
80 10, 80
y
70 Shahjahanpur
60 30, 60 Gonda
50 80, 50
40
30
20
Kanpur Sultanpur
10 50, 10 80, 10
0
0 10 20 30 40 50 60 70 80 90 100
the median load 1,432. Therefore, the x-coordinate of the new plant is same as the x-coordinate
of Kanpur, that is, 50.
xo = 50
3.4.5.3 Step 3: Find the y-coordinate of the new plant
Move from the bottom along the positive y-axis. In doing so, we come first across Kanpur and
Sultanpur simultaneously. Assume that loads 1-1,250 have to be moved between Kanpur and the
NP, and Sultanpur and the NP (as Kanpur and Sultanpur have annual loads of 711 and 539,
respectively). This range does not include the median load 1,432. Therefore, we move further
upwards and come across Gonda next. Assume that loads 1,251-1,733 (483 is the annual load for
Gonda) are moved between Gonda and the NP. This range includes the median load 1,432.
Therefore, the y-coordinate of the new plant is same as the y-coordinate of Gonda, that is, 50.
yo = 50
As shown in Fig. 3.11, the route to be followed between, say, the NP and Bareilly is represented
by a dotted line. The total distance here is
100
90
Bareilly
80 10, 80
y
70 50-10=40 Shahjahanpur 80 - 50 = 30
60 30, 60 New plant Gonda
50 50, 50 80, 50
40
30
20
Kanpur Sultanpur
10 50, 10 80, 10
0
0 10 20 30 40 50 60 70 80 90 100
(x,y) are the coordinates of the existing facility. The parallel lines in |50 — x| mean that only the
magnitude of the difference is to be considered, and if the difference is negative, the negative
sign is dropped. Similarly, we find the distance between the NP and other existing facilities. Let
us now find the total transportation cost involved. Table 3.11 gives the minimum transportation
cost for the optimal location of the new plant (50,50).
Table 3.11
information about the minimum transportation cost for the optimal location of the new plant
material from New Delhi to Chennai. Similarly, ₹700 is the cost of moving a unit load of raw
material from Kolkata to Chennai. The Chennai plant requires 2,500 units of the raw material
annually. Similarly, the Ahmedabad plant requires 1,500 units of the raw material annually. The
New Delhi supplier can supply a maximum of 3,500 units annually, and so on.
Table 3.12
Transportation costs (in ₹per unit load) (Bangalore as one of the suppliers)
= 500×2500 + 300 × 1000 + 600 × 500 + 300 × 500 + 250×2500 + 550 × 2000 + 750 × 2000
= ₹ 52,25,000
Table 3.13
Transportation costs (in ₹per unit load) (Mumbai as one of the suppliers)
Destination Chennai Ahmedabad Bhopal Lucknow Availability
Source
New Delhi 500 300 400 150 3,500
Kolkata 700 600 300 450 1,000
Bhubaneshwar 100 600 250 550 4,500
Mumbai 550 200 250 650 2,000
Requirement 2,500 1,500 3,000 4,000 11,000
Table 3.14
Apply N-W corner rule,
Destination Chennai Ahmedabad Bhopal Lucknow Availability
Source
New Delhi 500(2,500) 300(1000) 400 150 3,500/1000/0
Kolkata 700 600(500) 300(500) 450 1,000/500/0
Bhubaneshwar 100 600 250(2500) 550(2000) 4,500/2000/0
Mumbai 550 200 250 650(2000) 2,000/0
Requirement 2,500/0 1,500/500/0 3,000/2500/0 4,000/2000/0 11,000
= 500 × 2500 + 300 × 1000 + 600 × 500 + 300 × 500 + 250 × 2500 + 550 × 2000 + 650 × 2000
= ₹ 50,25,000
Now will select the Mumbai location.
Example 3.5 .Godavari Auto motives is an automotive manufacturer, having its factories in
W,X,Y and Z locations. It sources components/parts/sub-assemblies from its suppliers in K,L,M,
and N. Table shows the cost of transporting a unit of stand boxes containing components/parts
/sub-assemblies between any two locations. The annual requirement at each factory is given in
lower-most row of the table. Similarly , the maximum capacities of the suppliers are shown in
the right-most column under ‘Availability’.
To→ W X Y Z Availability
From↓
K 520 460 250 170 1,500
L 240 390 410 210 3,000
M 310 270 530 480 4,500
N 450 180 330 360 3,000
Requirement 1,500 5,000 3,500 2,000 12,000
You have been hired as a consultant to advice Godavari Auto motives as to how many boxes
should be shipped from which suppliers so that the overall transportation cost is the minimum.
= 520×1500 + 390 × 3000 + 270 × 2000 + 530 × 2500 + 330×1000 + 360 × 2000
= ₹ 3,698,390
3.4.8 Ardalan Heuristic for Location Planning of Service Facilities
The Ardalan heuristic is used in making decisions regarding the location of service facilities,
such as post offices, banks, medical clinics/hospitals, etc., so that a large population can benefit
from these facilities (Ardalan 1984, 1988). From the business point of view, the heuristic helps in
deciding the location of facilities, such as fuel service stations (petrol pumps), departmental
stores, etc., so that these are accessible to people from a number of nearby locations, thus
resulting in high profits.
Let us take up an example to understand this heuristic. State Bank of India is planning to
open its rural branches in four villages/towns, which are located close to each other. (SBI already
has its branches at these locations. This example is for illustration only.) It has the policy of
having rural branches (which are not very profitable to the bank from the investment point of
view) to serve its social objectives.
SBI decides that it would first open only one branch in any one of these four places.
Depending upon the performance of this branch, it may open a second, third, and fourth branch
in the remaining places over a period of time. It wants to determine the sequence in which the
branches should be opened in the four places, namely, Bachchrawan, Maharajganj, Pehremau,
and Raebareli. The distance between each of these places, their populations, and weights
attached (according to the bank's social criteria) are given in Table 3.15.
Table 3.15
populations, and weights attached (according to the bank's social criteria)
Location Distance to Population
(in Weights
Bachchrawan Maharajganj Pehremau Raebareli thousands)
Bachchrawan 0 8 12 10 10 0.7
Maharajganj 8 0 15 6 11 1.2
Pehremau 12 15 0 11 5 1.1
Raebareli 10 6 11 0 8 0.9
Table 3.16
Weighted population distances
Step 2 Columnwise, compare the cell values of all other locations with that of Maharajganj. If
the cell value is less than or equal to that of Maharajganj, keep it as it is. Otherwise, replace it
with the cell value of Maharajganj (Table 3.17).
Table 3.17
Modification of Table 3.14 following step 2
Location Weighted population distances to
This procedure has been followed because a person at Bachchrawan would not like to go to a
branch at Pehremau or at Raebareli, because of the higher costs involved. Therefore, the cost
value of the cell of Maharajganj replaces the values for Pehremau and Raebareli. The total cost
of Pehremau is now the lowest. Therefore, the second branch of SBI should be opened at
Pehremau. The column for Maharajganj can be deleted now as Maharajganj was selected already
for the location of the first branch, and its costs have been already adjusted.
Step 3 Repeat step 2 for the reduced table (Table 3.18)
Table 3.18
Modification of table 3.17 following step 2
Location Weighted population distances to
Bachchrawan Pehremau Raebareli
Bachchrawan 0 56 56
Maharajganj 0 0 0
Pehremau 0 0 0
Raebareli 43.2 43.2 0
43.2 99.2 56
Now ,Bachchrawan is selected for the third branch because of its lowest cost. The last remaning
place Raebareli can the last (forth) branch of SBI
Example 3.6 The government of India has identified five tribal communities located near each
other in the north eastern region of the country. The population of all the five communities are
the almost equal to each other , and to the government , all the five communities are equally
important from the social point of view. The government plans to provide medical dispensaries
in any three of these communities will have to travel to these three locations for getting the
services of a dispensary.
Table 3.19
The travel costs (in ₹ per person) between various communities
Destination→ A B C D E
Source ↓
A 0 20 15 10 5
B 25 0 24 8 18
C 15 22 0 12 20
D 10 9 11 0 5
E 6 18 20 7 0
Using the Ardalan heuristic, advise the government about the three locations where dispensaries
should be opened. Also, find the total travel cost involved.
Solution:
Here population and weight is equal, Now
Destination→ A B C D E
Source ↓
A (0×1×1) (20×1×1) (15×1×1) (10×1×1) (5×1×1)
=0 =20 =15 =10 =5
B 25 0 24 8 18
C 15 22 0 12 20
D 10 9 11 0 5
E 6 18 20 7 0
Total 56 72 70 37 48
Destination→ A B C D E
Source ↓
A (0×1×1) (20×1×1) (15×1×1) (10×1×1) (5×1×1)
=0 =20 =15 =5
=10
B 25 0 24 8 18
C 15 22 0 12 20
D 10 9 11 0 5
E 6 18 20 7 0
Total 56 72 70 37 48
Destination→ A B C D E
Source ↓
A (0×1×1) (20×1×1) (15×1×1) (10×1×1) (5×1×1)
=0 =20 =15 =10 =5
B 25 0 24 8 18
C 15 22 0 12 20
D 10 9 11 0 5
E 6 18 20 7 0
Total 56 72 70 37 48
Here the minimum value is 37 means D id the best location for dispensaries.
Now compare column wise the cell values of all locations with that of the D.
If cell values is less than or equal to that of D keep it is , otherwise replace it with the cell value
of D.
Destination→ A B C D E
Source ↓
A 0 10 10 10 5
B 8 0 8 8 8
C 12 12 0 12 12
D 0 0 0 0 0
E 6 7 7 7 0
Total 26 29 25 37 25
If two value of total is same then we will take first value of column in which value is same
Destination→ A B C D E
Source ↓
A 0 10 10 10 5
B 8 0 8 8 8
C 0 0 0 12 0
D 0 0 0 0 0
E 6 0 7 7 0
Total 14 17 25 37 13
Destination→ A B C D E
Source ↓
A 0 5 10 10 5
B 8 0 8 8 8
C 0 0 0 12 0
D 0 0 0 0 0
E 0 0 7 7 0
Total 8 5 25 37 13
The product layout is selected when the volume of production of a product is high such that
a separate production line to manufacture it can be justified. In a strict product layout, machines
are not shared by different products. Therefore, the production volume must be sufficient to
achieve satisfactory utilization of the equipment.
Advantages of Product Layout
1. The flow of product will be smooth and logical in flow lines.
2. In-process inventory is less.
3. Throughput time is less.
4. Minimum material handling cost.
5. Simplified production, planning and control systems are possible.
6. Less space is occupied by work transit and for temporary storage.
7. Reduced material handling cost due to mechanized handling systems and straight flow.
8. Perfect line balancing which eliminates bottlenecks and idle capacity.
9. Manufacturing cycle is short due to uninterrupted flow of materials.
10. Small amount of work-in-process inventory.
11. Unskilled workers can learn and manage the production.
Limitations of Product Layout
1. A breakdown of one machine in a product line may cause stoppages of machines in the
downstream of the line.
2. A change in product design may require major alterations in the layout.
3. The line output is decided by the bottleneck machine.
4. Comparatively high investment in equipments is required.
5. Lack of flexibility. A change in product may require the facility modification.
3.5.3.3 Combination Layout
A combination of process and product layouts combines the advantages of both types of layouts.
A combination layout is possible where an item is being made in different types and sizes. Here
machinery is arranged in a process layout but the process grouping is then arranged in a sequence
to manufacture various types and sizes of products. It is to be noted that the sequence of
operations remains same with the variety of products and sizes.
3.5.3.4 Fixed Position Layout
This is also called the project type of layout. In this type of layout, the material, or major
components remain in a fixed location and tools, machinery, men and other materials are brought
to this location. This type of layout is suitable when one or a few pieces of identical heavy
products are to be manufactured and when the assembly consists of large number of heavy parts,
the cost of transportation of these parts is very high.
Advantages
The major advantages of this type of layout are:
1. Helps in job enlargement and upgrades the skills of the operators.
2. The workers identify themselves with a product in which they take interest and pride in
doing the job.
3. Greater flexibility with this type of layout.
4. Layout capital investment is lower.
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The first step in the layout process is to identify and describe each work centre. The description
should include the primary function of the work centre; drilling, new accounts, or cashier; its
major components, including equipment and number of personnel; and the space required. The
description should also include any special access needs (such as access to running water or an
elevator) or restrictions (it must be in a clean area or away from heat).
For a new facility, the spatial configuration of the work centers and the size and shape of
the facility are determined simultaneously. Determining the locations of special structures and
fixtures such as elevators, loading docks, and bathrooms becomes part of the layout process.
However, in many cases the facility and its characteristics are given. In these situations, it is
necessary to obtain a drawing of the facility being designed, including shape and dimensions,
locations of fixed structures, and restrictions on activities, such as weight limits on certain parts
of a floor or foundation.
the process requires considerable customer contact. Hence, service facility layouts should
provide for easy entrance to these facilities from the freeways. Well-organized packing areas,
easily accessible facilities, well designed walkways and parking areas are some of the
requirements of service facility layout.
Service facility layout will be designed based on degree of customer contact and the
service needed by a customer. These service layouts follow conventional layouts as required. For
example, for car service station, product layout is adopted, where the activities for servicing a car
follows a sequence of operation irrespective of the type of car. Hospital service is the best
example for adaptation of process layout. Here, the service required for a customer will follow
an independent path.
3.8 LINE BALANCING
Assembly-line balancing often has implications for layout. This would occur when, for balance
purposes, workstation size or the number used would have to be physically modified. The most
common assembly-line is a moving conveyor that passes a series of workstations in a uniform
time interval called the workstation cycle time (which is also the time between successive units
coming off the end of the line). At each workstation, work is performed on a product either by
adding parts or by completing assembly operations. The work performed at each station is made
up of many bits of work, termed tasks, elements, and work units. Such tasks are described by
motion-time analysis. Generally, they are grouping that cannot be subdivided on the assembly-
line without paying a penalty in extra motions.
The total work to be performed at a workstation is equal to the sum of the tasks assigned
to that workstation. The line-balancing problem is one of assigning all tasks to a series of
workstations so that each workstation has no more than can be done in the workstation cycle
time, and so that the unassigned (idle) time across all workstations is minimized.
The problem is complicated by the relationships among tasks imposed by product design
and process technologies. This is called the precedence relationship, which specifies the order in
which tasks must be performed in the assembly process.
The steps in balancing an assembly line are:
1. Specify the sequential relationships among tasks using a precedence diagram.
2. Determine the required workstation cycle time C, using the formula
3. Determine the theoretical minimum number of workstations (Nt) required to satisfy the
workstation cycle time constraint using the formula.
𝑆𝑢𝑚 𝑜𝑓 𝑡𝑎𝑠𝑘 𝑡𝑖𝑚𝑒𝑠 (𝑇)
Nt = 𝐶𝑦𝑐𝑙𝑒 𝑡𝑖𝑚𝑒 (𝐶)
4. Select a primary rule by which tasks are to be assigned to workstations, and a secondary
rule to break ties.
5. Assign tasks, once at a time, to the first workstation until the sum of the task times is equal to
the workstation cycle time, or no other tasks are feasible because of time or sequence
restrictions. Repeat the process for workstation 2, workstation 3, and so on until all tasks are
assigned.
6. Evaluate the efficiency of the balance derived using the formula
SOLUTION
1. Draw a precedence diagram as follows:
2. Determine workstation cycle time. Here we have to convert production time to seconds
because our task times are in seconds
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3. Determine the theoretical minimum number of workstations required (the actual number
may be greater)
𝑇 195 𝑠𝑒𝑐𝑜𝑛𝑑𝑠
Nt = 𝐶 = 50.4 𝑠𝑒𝑐𝑜𝑛𝑑𝑠 = 3.87 = 4 (rounds up)
Our secondary rule, to be invoked where ties exist from our primary rule, is (b) Prioritize tasks in
order of longest task time. Note that D should be assigned before B, and E assigned before C due
to this tie-breaking rule.
5. Make task assignments to form workstation 1, workstation 2, and so forth until all tasks are
assigned. It is important to meet precedence and cycle time requirements as the assignments are
made.
Station Task Task time Remaining Feasible Task with Task with
(in sec) unassigned remaining most longest
time (in sec) tasks followers operation time
Station 1 A 45 5.4 Idle None
E 15 24.4 C,H,I C
H 12 26.4 I
I 12 14.4 J
Station 5
K 9 41.4 idle NONE
is not constant and the direction changes occasionally from one point to another because several
products are being produced simultaneously, moving equipment such as trucks would be
preferable.
3.8.3.4. COST CONSIDERATIONS
This is one of the most important considerations. The above factors can help to narrow the range
of suitable equipment, while costing can help in taking a final decision. Several cost elements
need to be taken into consideration when comparisons are made between various items of
equipment that are all capable of handling the same load. Initial investment and operating and
maintenance costs are the major cost to be considered. By calculating and comparing the total
cost for each of the items of equipment under consideration, a more rational decision can be
reached on the most appropriate choice.
3.8.3.5. NATURE OF OPERATIONS
Selection of equipment also depends on nature of operations like whether handling is temporary
or permanent, whether the flow is continuous or intermittent and material flow pattern-vertical or
horizontal.
3.8.3.6. ENGINEERING FACTORS
Selection of equipment also depends on engineering factors like door and ceiling dimensions,
floor space, floor conditions and structural strength.
3.8.3.7. EQUIPMENT RELIABILITY
Reliability of the equipment and supplier reputation and the after sale service also plays an
important role in selecting material handling equipments.
3.8.4 EVALUATION OF MATERIAL HANDLING SYSTEM
The cost factors include investment cost, labour cost, and anticipated service hours per year,
utilization, and unit load carrying ability, loading and unloading characteristics, operating costs
and the size requirements are the factors for evolution of material handling equipment. Other
factors to be considered are source of power, conditions where the equipment has to operate and
such other technical aspects. Therefore, choices of equipments in organisation will improve the
material handling system through work study techniques. They usually result in improving the
ratio of operating time to loading time through palletizing, avoiding duplicative movements, etc.
Obsolete handling systems can be replaced with more efficient equipments.
The effectiveness of the material handling system can be measured in terms of the ratio
of the time spent in the handling to the total time spent in production. This will cover the time
element. The cost effectiveness can be measured by the expenses incurred per unit weight
handled. It can be safely said that very few organisations try to collate the expenses and time in
this manner so as to objectively view the performance and to take remedial measures. Some of
the other indices which can be used for evaluating the performance of handling systems are listed
below:
3.8.5 EQUIPMENT UTILISATION RATIO
Equipment utilisation ratio is an important indicator for judging the materials handling system.
This ratio can be computed and compared with similar firms or in the same over a period of time.
In order to know the total effort needed for moving materials, it may be necessary to
computeMaterials Handling Labour (MHL) ratio.
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In order to ascertain whether is the handling system delivers materials work centres with
maximum efficiency, it is desirable to compute direct labour handling loss ratio. The ratio is:
𝑚𝑎𝑡𝑒𝑟𝑖𝑎𝑙 ℎ𝑎𝑛𝑑𝑙𝑖𝑛𝑔 𝑡𝑖𝑚𝑒 𝑙𝑜𝑠𝑡 𝑜𝑓 𝑙𝑎𝑏𝑜𝑢𝑟
𝐷𝐿𝐻𝐿 =
𝑡𝑜𝑡𝑎𝑙 𝑑𝑖𝑟𝑒𝑐𝑡 𝑙𝑎𝑏𝑜𝑢𝑟 𝑡𝑖𝑚𝑒
The movement’s operations ratio which is calculated after dividing total number of moves by
total number of productive operations indicates whether the workers are going through too many
motions because of poor routing.
It should, however, be emphasized that the efficiency of materials handling mainly
depends on the following factors: (i) efficiency of handling methods employed for handling a
unit weight through a unit distance, (ii) efficiency of the layout which determines the distance
through which the materials have to be handled, (iii) utilisation of the handling facilities, and (iv)
efficiency of the speed of handling.
In conclusion, it can be said that an effective material handling system depends upon
tailoring the layout and equipments to suit specific requirements. When a large volume has to be
moved from a limited number of sources to a limited number of destinations the fixed path
equipments like rollers, belt conveyors, overhead conveyors and gauntry cranes are preferred.
For increased flexibility varied path equipments are preferred.
3.8.6 MATERIAL HANDING EQUIPMENTS
Broadly material handling equipment’s can be classified into two categories, namely:
(a) Fixed path equipments, and (b) Variable path equipments.
(a) Fixed path equipmentswhich move in a fixed path. Conveyors, monorail devices, chutes and
pulley drive equipments belong to this category. A slight variation in this category is provided by
the overhead crane, which though restricted, can move materials in any manner within a
restricted area by virtue of its design. Overhead cranes have a very good range in terms of
hauling tonnage and are used for handling bulky raw materials, stacking and at times palletizing.
(b) Variable path equipmentshave no restrictions in the direction of movement although their
size is a factor to be given due consideration trucks, forklifts mobile cranes and industrial tractors
belong to this category. Forklifts are available in many ranges, they are manoeuvrable and
various attachments are provided to increase their versatility.
Material Handing Equipments may be classified in five major categories.
3.8.6.1. CONVEYORS
Conveyors are useful for moving material between two fixed workstations, either continuously
or intermittently. They are mainly used for continuous or mass production operations—indeed,
they are suitable for most operations where the flow is more or less steady. Conveyors may be of
various types, with rollers, wheels or belts to help move the material along: these may be power-
driven or may roll freely. The decision to provide conveyors must be taken with care, since they
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are usually costly to install; moreover, they are less flexible and, where two or more converge, it
is necessary to coordinate the speeds at which the two conveyors move.
3.8.6.2. INDUSTRIAL TRUCKS
Industrial trucks are more flexible in use than conveyors since they can move between various
points and are not permanently fixed in one place. They are, therefore, most suitable for
intermittent production and for handling various sizes and shapes of material. There are many
types of truckpetrol- driven, electric, hand-powered, and so on. Their greatest advantage lies in
the wide range of attachments available; these increase the trucks ability to handle various types
and shapes of material.
3.8.6.3. CRANES AND HOISTS
The major advantage of cranes and hoists is that they can move heavy materials through
overhead space. However, they can usually serve only a limited area. Here again, there are
several types of crane and hoist, and within each type there are various loading capacities.
Cranes and hoists may be used both for intermittent and for continuous production.
3.8.6.4. CONTAINERS
These are either ‘dead’ containers (e.g. Cartons, barrels, skids, pallets) which hold the material
to be transported but do not move themselves, or ‘live’ containers (e.g. wagons, wheelbarrows
or computer self-driven containers). Handling equipments of this kind can both contain and
move the material, and is usually operated manually.
3.8.6.5. ROBOTS
Many types of robot exist. They vary in size, and in function and manoeuvrability. While many
robots are used for handling and transporting material, others are used to perform operations
such as welding or spray painting. An advantage of robots is that they can perform in a hostile
environment such as unhealthy conditions or carry on arduous tasks such as the repetitive
movement of heavy materials.
The choice of material-handling equipment among the various possibilities that exist is
not easy. In several cases the same material may be handled by various types of equipments, and
the great diversity of equipment and attachments available does not make the problem any easier.
In several cases, however, the nature of the material to be handled narrows the choice.
4. Good plant layout helps in building efficient material handling system. It helps to keep
material handling shorter, faster and economical. A good layout reduces the material
backtracking, unnecessary workmen movement ensuring effectiveness in manufacturing.
Thus a good layout always ensures minimum material handling.
Example 3.7: Paris Candy Company has estimated its quarterly demand (cases) as shown in
Table 3.5 and Figure 8.1. It expects the next demand cycle to be similar to this one and wishes to
restore ending inventory, employment, etc., to beginning levels accordingly
Table 3.21
Demand
Quarter Units
1st 500
2nd 900
3rd 700
4th 300
1 500 3 1 2000
2 900 5 2 4000
3 700 4 1 2000
4 300 2 2 4000
Six changes of work force have to be made. Employment change cost = 6 (Rs.2,000) =
Rs.12,000.
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Forecast 40 25 55 30 30 50 30 60 40 360
Cumulative 40 65 120 150 180 230 260 320 360
Demand
Fig.3.17
1. Chase Strategy: If the production planner designed a plan to exactly match the forecast of
demand shown in Fig.3.5, by adding or laying off employees to change the level of production,
the planner would be using a chase strategy. Some overtime or subcontracting might also be
used, but no inventories would be accumulated.
2. Level Production Strategy: The graph in Fig.3.17 shows (visually) that the demand exceeds
the average requirement in some months and is below average in others. A production plan could
be developed to produce at the constant rate of 40 motors per month, accumulating inventory in
months 2, 4, 5, and 7, and using that inventory to meet the above average demands in months 3,
6, and 8. Table shows that the cumulative demand (forecast) never exceeds the cumulative
averages (production), so no initial inventory is needed to prevent shortages. However, if there
were shortages, some back orders could be allowed under a level production, or inventory
strategy.
3. Stable Work-Force Strategy: Referring to Fig.3.5, suppose the firm has a stable work force
capable of producing 36 motors per month on regular time. Production might go as high as 60
motors per month by using overtime, but if demand falls to less than 36 motors per month, some
workers would be idle. Using overtime and idle time to meet demand would be employing a
stable work-force strategy. As part of this strategy, however, it seems likely that planners would
build up some inventory during what might otherwise be idle time periods.
3.9.3 Aggregate Planning Guidelines
The following are the guidelines for aggregate planning:
1. Determine corporate policy regarding controllable variables.
2. Use a good forecast as a basis for planning.
3. Plan in proper units of capacity.
4. Maintain the stable workforce.
5. Maintain needed control over inventories.
6. Maintain flexibility to change.
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Forecast 40 25 55 30 30 50 30 60 40 360
SOLUTION: The cost associated with changing the employment level is calculated in Table
The number of workers required is first determined by dividing the forecast amount by the
worker output of 4 units per month. Fractional values have been rounded up. Beginning with the
current level of 10 workers, the number that must be hired, or laid off, is then determined. Costs
are then computed for (1) regular-time hours, (2) hiring and layoff, and (3) carrying safety stock.
These are added to get the total plan cost of Rs. 470,450.
PERIOD 1 2 3 4 5 6 7 8 9
Production forecast 40 25 55 30 30 50 30 60 40
(units/mo)
Work-force size data
Hiring or layoff cost,Rs.: 0 1,500 4,200 3,00 0 3,000 2,500 4,200 2,500
@(a) (Rs. 600) or (b) (Rs.
500)
Inventory carrying cost 350 350 350 350 350 350 350 350 350
(10 units) (Rs. 35/unit-
period)
Totral cost for plan = SRegular-time employment + SHiring and layoff + SInventory carrying cost
= Rs. 446,400 + Rs. 20,900 + Rs. 3,150 = 470,450
Table 3.23
Master schedule for furniture company
Week
Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
R28 table 50 50 50 40 40 40 40 40 40
R30 table 80 20 60 80 80 60 80
L7 lamp 20 20 10 20 20 20 10 20 20 20 20
(Firm) (Flexible) (Open)
(Emergency changes (Capacity firm and material (Additions and changes
only) ordered) OK)
Two-time fence can be identified in MPS: A demand and a planning time fence.
(a) A demand time fence is the firm or ‘frozen’ portion of the master schedule (beginning with
the current period) during which no changes can be made to the schedule without management
approval.
(b) A planning time fence is the portion of the master schedule (also beginning with the current
period) during which changes will not automatically be made (i.e., via computer) to
accommodate demand. This gives the master scheduler a manageable base to work from and still
allows some discretion in overriding the constraint.
SOLUTION
(a) Product appears to be made for stock in response to a forecast; no customer orders are shown.
(b) The planning time fence is 6 weeks, and the schedule calls for four production runs (i.e., of
25 units each in weeks 2, 3, 5, and 6).
(c) No production is needed in week 1 because the beginning inventory of 30 is more than
enough to meet the forecast demand of 20 needed in week 1.
Projected Available Balance = Previous available balance + MPS – Current period requirements
(@ end of period) = 30 + 0 – 20 = 10 units.
(Note: No changes are normally accepted up to the Demand Time Fence (DTF). Prior to the DTF
the Projected Available Balance is based upon customer orders only, and disregards the
forecast.)
(d) The MPS amount in week 3 (25 units). All MPS items become projected requirements in the
MRP system.
(e) We cannot tell the extent to which capacity is utilized without additional information from
the capacity planning system. One of the uses of the MPS is to provide the information to drive
rough-cut capacity planning. However, no production of blood analyzer units is scheduled for
weeks 1 and 4, so the production facilities might be idle at that time-unless they are being used
for another product.
3.10.3 Available-to-Promise Quantities
In make-to-order operations, as actual customer orders are received, they essentially take the
place of an equivalent amount in the forecast, or consume the forecast. For this reason, the
scheduled production of a lot is initiated by the larger demand of either the forecast amount or
the actual (booked) customer orders.
As new orders are evaluated (and received), it is important to provide marketing with
realistic promises of when shipments can be made. In well-designed master scheduling systems,
this information is provided by a simple calculation that yields an available-at-promise
inventory.
Available-to-Promise (ATP) inventory is that portion of the on-hand inventory plus
scheduled production that is not already committed to customer orders. For the first (current)
period, the ATP includes the beginning inventory plus any MPS amount in that period, minus the
total of booked orders up to the time when the next MPS amount is available. In subsequent
periods, the ATP inventory consists of the MPS amount in that period, minus the actual customer
orders already received for that period and all other periods until the next MPS amount is
available.
Example 3.10: Find the ATP inventory values for the master schedule shown in
Table 3.25
Master schedule for tractor levelers.
On-hand 23 Lost size 25 Planning time fence 6
Period 1 2 3 4 5 6 7 8 9
Forecast 10 10 10 10 20 20
Customer orders 13 5 3 1
Project available balance 10 0 15 5 10 15
Master production schedule 25 25 25
Available-to-promise
Available-to-Promise values are computed for the current period (1) and for other periods when
the MPS shows that a lot will be produced.
For period
1. ATP1 = (On-hand Inv.) – (orders in periods 1 and 2) = 23 – (13 + 5) = 5
2. ATP3 = (MPS amount in 3) – (orders in periods 3 and 4) = 25 – (3 + 1) = 21
3. ATP5 = (MPS amount in 5) – (orders in period 5) = 25 – 0 = 25
4. ATP6 = (MPS amount in 6) – (orders in period 6) = 25 – 0 = 25
The last row should have values of 5, 21, 25 and 25 in the columns for periods 1, 3, 5 and 6
respectively.
3.10.4 Functions of MPS
Master Production Schedule (MPS) gives a formal details of the production plan and converts
this plan into specific material and capacity requirements. The requirements with respect to
labour, material and equipment is then assessed.
The main functions of MPS are:
3.10.4.1. To translate aggregate plans into specific end items: Aggregate plan
determines level of operations that tentatively balances the market demands with the material,
labour and equipment capabilities of the company. A master schedule translates this plan into
specific number of end items to be produced in specific time period.
The total of customer order booked until the next MPS receipt is 38 units.
The ATP 55 (on – hand) + 0 (MPS quantity) – 38 = 17
The Total of customer orders booked until the next MPS receipt is
27 +24 + 8 + 0 + 0 = 59
ATP = 150 (MPS) – 59 = 91 units
Lead size = 1000; Lead time = 1 week w-1 w-2 w-3 w-4 w-5 w-6 w-7 w-8
Demand Forcasts (Units) 300 200 100 500 800 900 600 700
Customer order (Committed) 350 100 50 300 400
Initial inventory in period week 0
=500 units
Solutions :
January February
Projected on –hand – inventory for w-1 = (Initial /inventory + MPS of w-1) – Customer order
= (500+0) -350 =150
Projected on – hand – inventory for w-2 = (II + MPS) – DF
= (150 +1000) -200 = 950
Projected on – hand – inventory for w-3 = (950 + 0) – 100 = 850
Projected on – hand –inventory for w-4 = (850 + 0) - 500 = 350
Bill of Materials
C20 Clamp 4 2
E30 Handle 1 3
A10 Base 1 1
C20 Clamp 1 2
E30 Handle 1 3
D21 Housing 2 2
F31 Bearing 2 3
G32 Shaft 1 3
B11 Spring 2 1
3.10.2 SINGLE-LEVEL BOM
Table 3.25 (a) depicts a single-level bill of materials for Z 100 bracket. It is a less intuitive but
more F31efficient means of storing the information on computer. In the single-level bill each
entry (on the left) contains only an item or part number followed by a list of the part numbers
and quantities of components needed to make up the parent item only. This type of listing avoids
the searches for duplicate items down through several levels of a tree. On the other hand, it
necessitates that the computer search through many single-level bills to find all the components
that are included in a product that has several levels of code. Single-level bills frequently contain
“pointers” to link the records of components with their parents and accommodate the retrieval of
a complete bill of materials for an item.
Example 3.11: Determine the quantities of A10, B11, C20, D2l, E30, F3l, and G32 needed to
complete 50 of the Z100 brackets depicted in Fig. 3.2.
SOLUTION
Table 3.26
Determining BOM requirements
Component Dependency Effect Requirements
A (base) 1A per Z 1
E (handle) (IE per C) (IC per A)’ (IA per Z) + (IE per C)’ (4C’s 5
per Z)
F (bearing) (2F’s per D) . (2D’s per A) . (IA per Z) 4
Note that parts C and E are used in two different subassemblies, so their separate amounts must
be summed. For 50 brackets, each of the requirements column amounts must be multiplied by 50
to obtain the gross requirements.
Example 3. 12: Given the product structure tree shown in Figure 3.21 for wheelbarrow
W099, develop an indented bill of materials.
Wheel barrow
W099
Box(1) HBA(1)
1011 1020 WHA(1) Paint(1)
1030 1042
TIRE(1)
3026
Table 3.27
Part No. W099: Wheelbarrow Level: 0
areas as well. There is a large range of people in a manufacturing company that may find the use
of information provided by an MRP system very helpful. Production planners are obvious users
of MRP, as are production managers, who must balance workloads across departments and make
decisions about scheduling work. Plant foremen, responsible for issuing work orders and
maintaining production schedules, also rely heavily on MRP output. Other users include
customer service representatives, who need to be able to provide projected delivery dates,
purchasing managers, and inventory managers.
MRP systems also have several potential drawbacks. First, MRP relies upon accurate
input information. If a small business has not maintained good inventory records or has not
updated its bills of materials with all relevant changes, it may encounter serious problems with
the outputs of its MRP system. The problems could range from missing parts and excessive order
quantities to schedule delays and missed delivery dates. At a minimum, an MRP system must
have an accurate master production schedule, good lead-time estimates, and current inventory
records in order to function effectively and produce useful information.
Another potential drawback associated with MRP is that the systems can be difficult,
time consuming, and costly to implement. Many businesses encounter resistance from employees
when they try to implement MRP. For example, employees who once got by with sloppy record
keeping may resent the discipline MRP requires. Or departments that became accustomed to
hoarding parts in case of inventory shortages might find it difficult to trust the system and let go
of that habit.
The key to making MRP implementation work is to provide training and education for all
affected employees. It is important early on to identify the key personnel whose power base will
be affected by a new MRP system. These people must be among the first to be convinced of the
merits of the new system so that they may buy into the plan. Key personnel must be convinced
that they personally will be better served by the new system than by any alternate system. One
way to improve employee acceptance of MRP systems is to adjust reward systems to reflect
production and inventory management goals.
3.11.4 MRP II
MRP II is a second-generation approach to planning that incorporates MRP. It has a broader
scope to manufacturing resource planning in that it links business planning, production planning,
and the master schedule.
In the 1970s, manufacturers began to recognize the importance of the difference between
independent demand which is relatively stable and dependent demand which is rather “lumpy”
by nature. Earlier EOQ models which worked well for independent demand items did not work
very well for the more “lumpy” dependent demand items. Hence, MRP was developed to handle
the more “lumpy” dependent demand items. Adjustments still have to be made under MRP, but it
was developed to handle seasonal variations better than the older EOQ models.
MRP II (Manufacturing Resource Planning) involves an effort to expand the scope of
production resource planning to include other functional areas of the firm in the planning process
such as marketing, finance, and purchasing. The integration of these areas in the formulation of
the resource plan allows the company to develop a plan that works and is acceptable to different
SBCET/ME/SEM-VII/OPERATIONS MANAGEMENT /UNIT- 3 FACILITY LOCATION PLANNING AND
AGGREGATE PLANNING
B.Tech IV Year VII Semester (Shift - I) Subject: Operations Management (7ME5A)
areas of the company. On the other hand ERP is an expanded effort to integrate standardized
record keeping that will permit information sharing among different departments in order to
make better decisions more rapidly and to manage the system more effectively. While MRP II
builds links between the overall business plan, aggregate plan and the master production
schedule, ERP attempts to link and synchronize various independent databases within the firm
and integrate them into one system.
3.11.5 ERP
ERP (Enterprise Resource Planning) is an integrated information system that is used to plan the
resources and processes needed to produce, ship and account for all customer orders both in
manufacturing and service organizations. Integration of databases permits standardization of
processes, allows easier access to information by various departments and more importantly
makes it possible to share information to make better and timely decisions in serving the
customers. For example, ERP would make it possible for departments such as accounting, sales,
production, materials management having immediate access and to new customer orders
within the same system. ERP would also allow the customer service representative to quickly
check various databases such as inventory, accounting, and marketing and production to
rapidly respond to questions from customers.
2. Following are ways ERP can improve a company’s business performance:
a) Improvements in order tracking and order fulfillment
b) Rapid completion of orders by customer service representatives due to easy access to
various databases within the firm
c) Rapid movement of an order through the organization
d) Improvement in data analysis to make better decisions due to improved software
capabilities and integration of the different databases within the company
3. Obstacles to implementing ERP include:
a) Getting employees and departments to cooperate and to agree to a new software system
b) Implementation problem due to lack of training
c) Technical problems involving the software
d) Consultant problems
4. ERP offers a natural platform to connect the firm's internal databases with e-commerce
operations of the company. However, due to specialized needs of e-commerce operations,
ERP vendors are unable to support all of the requirements and needs of Internet related
operations of the firm. The niche Internet software vendors provide firms with specialized
e-commerce software that is easy to hook-up and use. Both the ERP and specialized
software vendors assist companies with their e-commerce applications. In addition, ERP
also provides a natural platform to connect to the databases of suppliers, and customers on
the supply chain that permits sharing of information regarding sales forecasts, inventories,
SBCET/ME/SEM-VII/OPERATIONS MANAGEMENT /UNIT- 3 FACILITY LOCATION PLANNING AND
AGGREGATE PLANNING
B.Tech IV Year VII Semester (Shift - I) Subject: Operations Management (7ME5A)
production plans, etc. The integration of databases between suppliers and customers assist
firms in making better decisions as a result of having additional information from their
suppliers and or their customers on the supply chain.