m501 - m506 - m527 Mfp-Repair-Manual PDF

LaserJet Pro M501
LaserJet Enterprise M506

LaserJet Enterprise MFP M527
Repair Manual
M527dn M527f M527c M527z
M501n M501dn M506x

M506n M506dn
www.hp.com/support/ljM501
www.hp.com/support/ljM506
www.hp.com/support/ljM527MFP
For printer part removal and part number
information, see the Troubleshooting Manual.
HP LaserJet Pro M501, HP LaserJet
Enterprise M506, and LaserJet Enterprise
MFP M527
Repair Manual
Copyright and License
© Copyright 2016 HP Development Company,

L.P.
Reproduction, adaptation, or translation

without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to

change without notice.
The only warranties for HP products and

services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2016
Conventions used in this guide
TIP: Helpful hints or shortcuts.
Reinstallation tip: Reinstallation helpful hints, shortcuts, or considerations.
NOTE: Information that explains a concept or how to complete a task.
IMPORTANT: Information that help the user to avoid potential printer error conditions.
CAUTION: Procedures that the user must follow to avoid losing data or damaging the printer.
WARNING! Procedures that the user must follow to avoid personal injury, catastrophic loss of data, or
extensive damage to the printer.
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iv Conventions used in this guide ENWW
For additional service and support information
HP service personnel, go to the Service Access Work Bench (SAW) at http://h41302.www4.hp.com/km/saw/
home.do.
Channel partners, go to HP Channel Services Network (CNS) at https://h30125.www3.hp.com/hpcsn.
At these locations, find information on the following topics:
● Install and configure
● Printer specifications
● Up-to-date control panel message (CPMD) troubleshooting
● Solutions for printer issues and emerging issues
● Remove and replace part instructions and videos
● Service advisories
● Warranty and regulatory information
To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan

the Quick Response (QR) code below.
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vi For additional service and support information ENWW
Table of contents
1 Removal and replacement .............................................................................................................................. 1

For additional service and support ........................................................................................................................ 2
Removal and replacement strategy ...................................................................................................................... 3
Introduction ......................................................................................................................................... 3
Considerations during removal and replacement .............................................................................. 3
Electrostatic discharge ........................................................................................................................ 4
Required tools ..................................................................................................................................... 4
Fastener types ..................................................................................................................................... 5
Service approach .................................................................................................................................................... 6
Before performing service .................................................................................................................. 6
After performing service ..................................................................................................................... 6
Post service tests ................................................................................................................................ 6
Print quality test ............................................................................................................... 6
Open the secondary service menu from a LCD control panel (M501) .............................. 6
Copy-quality test (M527 models) ..................................................................................... 7
Fax-quality test (M527 models) ....................................................................................... 7
Parts removal order ............................................................................................................................ 7
Removal and replacement procedures ................................................................................................................. 8
Customer self-repair (CSR) A parts and assemblies ........................................................................... 8
Removal and replacement: Toner cartridge ..................................................................... 9
Introduction .................................................................................................... 9
Step 1: Remove the toner cartridge ............................................................. 10
Step 2: Unpack the replacement toner cartridge ......................................... 11
Step 3: Install the toner cartridge ................................................................ 12
Removal and replacement: Staple cartridge (M527) ..................................................... 14
Introduction .................................................................................................. 14
Step 1: Remove the staple cartridge ............................................................ 14
Step 3: Unpack the replacement staple cartridge ....................................... 15
Step 3: Install the staple cartridge ............................................................... 16
Removal and replacement: embedded MultiMedia Card (eMMC) (M506/M527dn) ....... 18
Introduction .................................................................................................. 18
Step 1: Remove the formatter cover ............................................................ 19
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Step 2: Remove the embedded MultiMedia Card (eMMC) ............................ 19
Step 3: Unpack the replacement eMMC ........................................................ 20
Step 4: Install the eMMC ............................................................................... 21
Step 5: Install the formatter cover ............................................................... 21
Step 6: Reinstall the printer firmware .......................................................... 22
Removal and replacement: Hard-disk drive (HDD) (M527c/f/z) .................................... 23
Introduction .................................................................................................. 23
Step 2: Remove the hard-disk drive (HDD) .................................................. 24
Step 3: Unpack the replacement assembly .................................................. 25
Step 4: Install the HDD .................................................................................. 26
Step 6: Reinstall the printer firmware .......................................................... 27
Removal and replacement: Dual in-line memory module (DIMM) (M506/M527) .......... 29
Introduction .................................................................................................. 29
Step 2: Remove the hard-disk drive (HDD) .................................................. 30
Step 3: Remove the dual in-line memory module (DIMM) ........................... 31
Step 4: Unpack the replacement DIMM ........................................................ 33
Step 5: Install the dual in-line memory module (DIMM) .............................. 33
Step 6: Install the hard-disk drive (HDD) ...................................................... 35
Removal and replacement: Transfer roller ..................................................................... 38
Introduction .................................................................................................. 38
Step 1: Remove the toner cartridge ............................................................. 39
Step 2: Remove the transfer roller ............................................................... 40
Step 3: Unpack the replacement roller ........................................................ 42
Step 4: Install the transfer roller .................................................................. 42
Step 5: Install the toner cartridge ................................................................ 43
Removal and replacement: Control panel (M527) ......................................................... 45
Introduction .................................................................................................. 45
Step 1: Remove the control panel (M527) ................................................... 45
Step 2: Unpack the replacement control panel ............................................ 50
Step 3: Install the control panel (M527) ....................................................... 50
Removal and replacement: Control panel (M506x) ....................................................... 57
Introduction .................................................................................................. 57
Step 1: Remove the control panel (M506x) .................................................. 57
Step 2: Unpack the replacement control panel ............................................ 60
Step 3: Install the control panel (M527) ....................................................... 60
Removal and replacement: White backing (M527) ........................................................ 64
Introduction .................................................................................................. 64
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Step 1: Remove the white backing (M527) .................................................. 64
Step 2: Unpack the replacement white backing ........................................... 67
Step 3: Install the white backing (M527) ...................................................... 68
Removal and replacement: Retention clips (M527) ....................................................... 71
Introduction .................................................................................................. 71
Step 1: Remove the retention clips .............................................................. 71
Step 2: Unpack the replacement retention clips .......................................... 67
Step 3: Install the retention clips ................................................................. 74
Removal and replacement: Keyboard assembly (M527c/z) ........................................... 78
Introduction .................................................................................................. 78
Step 1: Remove the keyboard (M527c/z) ..................................................... 78
Step 2: Unpack the replacement assembly .................................................. 82
Step 3: Install the keyboard (M527c/z) ........................................................ 82
Customer self-repair (CSR) B parts and assemblies ......................................................................... 86
Removal and replacement: Multipurpose tray (Tray 1) pickup roller and
separation pad ................................................................................................................ 87
Introduction .................................................................................................. 87
Step 1: Remove the roller ............................................................................. 88
Step 2: Remove the separation pad assembly ............................................. 89
Step 3: Unpack the replacement roller and pad ........................................... 91
Step 4: Install the separation pad assembly ................................................ 92
Step 5: Install the roller ................................................................................ 94
Removal and replacement: Tray 2-x roller kit ................................................................ 96
Introduction .................................................................................................. 96
Step 1: Remove the tray ............................................................................... 97
Step 2: Remove the pickup and feed roller assembly .................................. 98
Step 3: Remove the separation roller assembly .......................................... 99
Step 4: Unpack the replacement assemblies ............................................. 100
Step 5: Install the separation roller assembly ........................................... 101
Step 6: Install the pickup and feed roller assembly ................................... 102
Step 7: Install the tray ................................................................................ 105
Removal and replacement: Control panel (M501) ....................................................... 106
Introduction ................................................................................................ 106
Step 1: Remove the control panel (M501) ................................................. 106
Step 2: Unpack the replacement assembly ............................................... 109
Step 3: Install the control panel (M501) .................................................... 109
Field replaceable units (FRUs) / Bench repairable units (BRUs) ..................................................... 114
Removal and replacement: External panels, covers, and doors ................................. 114
Removal and replacement: Formatter cover ............................................. 115
Removal and replacement: Control-panel cover (M527) .......................... 119
Removal and replacement: Top-rear cover (M527) ................................... 124
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Removal and replacement: Top-left cover (M527) .................................... 134
Removal and replacement: Document feeder (M527) .............................. 139
Removal and replacement: Cartridge door assembly ............................... 158
Removal and replacement: Rear door assembly ....................................... 169
Removal and replacement: Right cover ..................................................... 174
Removal and replacement: Left cover ....................................................... 197
Removal and replacement: Stapler door or stapler blank cover (M527) .. 216
Removal and replacement: Stapler stationary (inner) cover (M527) ........ 223
Removal and replacement: Top cover (M527) ........................................... 234
Removal and replacement: Top cover (M501/M506) ................................ 292
Removal and replacement: Paper delivery tray (output bin) .................... 336
Removal and replacement: Sub-scanner assembly (SSA) (M527) ............ 139
Removal and replacement: Integrated-scanner assembly (ISA) (M527) .. 462
Removal and replacement: Internal parts and assemblies ......................................... 487
Removal and replacement: Scanner control board (M527) ....................... 488
Removal and replacement: Near field communication printed-circuit
assembly (M506x/M527z) ......................................................................... 507
Removal and replacement: Wireless printed-circuit board (WiFI)
(M506x) ....................................................................................................... 514
Removal and replacement: Wireless printed-circuit board (M527z) ......... 538
Removal and replacement: Fuser .............................................................. 542
Removal and replacement: Stapler unit (M527c/f/z) ................................ 553
Removal and replacement: Formatter ....................................................... 566
Removal and replacement: Laser/scanner assembly ................................ 584
Removal and replacement: Formatter case .............................................. 659
Removal and replacement: Fan (FM1) ....................................................... 744
Removal and replacement: Fan (FM2) ....................................................... 768
Removal and replacement: Fuser power supply (FPS) .............................. 855
Removal and replacement: DC controller .................................................. 944
Removal and replacement: High-voltage power supply ........................... 197
Removal and replacement: Low-voltage power supply .......................... 1056
Removal and replacement: Trays ................................................................................................. 1147
Removal and replacement: Tray 2 .............................................................................. 1147
Introduction .............................................................................................. 1147
Step 1: Remove the tray ........................................................................... 1147
Step 2: Unpack the replacement tray ...................................................... 1148
Step 3: Install the tray .............................................................................. 1149
Removal and replacement: Tray 3 .............................................................................. 1151
Introduction .............................................................................................. 1151
Step 1: Remove the tray ........................................................................... 1151
Step 2: Unpack the replacement tray ...................................................... 1152
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Step 3: Install the tray .............................................................................. 1153
Removal and replacement: Accessories ....................................................................................... 1155
550-sheet paper feeder ............................................................................................. 1156
Removal and replacement: Optional 550-sheet paper feeder ............... 1156
Removal and replacement: Document feeder rollers (M527) ................................... 1162
Introduction .............................................................................................. 1162
Step 1: Remove the document feeder pickup and feed roller assembly 1163
Step 2: Remove the document feeder separation roller assembly ......... 1164
Step 3: Unpack the replacement assemblies ........................................... 1165
Step 4: Install the document feeder separation roller assembly ............ 1166
Step 5: Install the document feeder pickup and feed roller assembly ... 1168
Step 6: Reset the firmware counter ......................................................... 1169
Removal and replacement: Fax printed-circuit board (M527c/f/z) ........................... 1171
Introduction .............................................................................................. 1171
Step 1: Remove the formatter cover ........................................................ 1172
Step 2: Remove the fax printed-circuit board (PCA) ................................ 1172
Step 3: Unpack the replacement fax PCA ................................................. 1174
Step 4: Install the fax PCA ........................................................................ 1174
Step 5: Install the formatter cover ........................................................... 1177
Install accessory: Internal USB ports (M527) ................................................................. 23
Introduction .............................................................................................. 1178
Step 2: Remove the fax (M527c/f/z) ........................................................ 1179
Step3: Unpack the accessory ................................................................... 1181
Step 4: Install the internal USB ports module ......................................... 1182
Step 5: Install the fax (M527c/f/z) ........................................................... 1184
Step 6: Install the formatter cover ........................................................... 1187
Install accessory: Internal USB ports (M506) ................................................................. 23
Introduction .............................................................................................. 1188
Step 2: Unpack the accessory .................................................................. 1189
Step 3: Install the internal USB ports module ......................................... 1189
2 Parts and diagrams .................................................................................................................................. 1193

For additional service and support information ............................................................................................. 1194
Assembly locations ......................................................................................................................................... 1195
Printer front view (M501/M506) ................................................................................................... 1195
Printer front view (M527) .............................................................................................................. 1196
Product back view (M501/M506) .................................................................................................. 1197
Product back view (M527) ............................................................................................................. 1198
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Order parts, accessories, and supplies ........................................................................................................... 1199
Ordering ........................................................................................................................................ 1199
Orderable parts ............................................................................................................................. 1199
Supplies and accessories .............................................................................................................. 1199
Customer self-repair kits .............................................................................................................. 1201
Related documentation and software .......................................................................................... 1202
How to use the parts lists and diagrams ........................................................................................................ 1202
Parts and diagrams: Document feeder and scanner whole units .................................................................. 1204
Parts and diagrams Covers ............................................................................................................................. 1206
Covers (M501/M506) ..................................................................................................................... 1206
Covers (M527) ............................................................................................................................... 1208
Parts and diagrams: Internal assemblies ....................................................................................................... 1210
Internal assemblies (1 of 4) .......................................................................................................... 1210
Parts and diagrams: Accessories .................................................................................................................... 1218
1x550-sheet paper feeder ............................................................................................................ 1218
Alphabetical parts list ..................................................................................................................................... 1220
Numerical parts list ......................................................................................................................................... 1227
Index .......................................................................................................................................................... 1235
xii ENWW
List of tables
Table 2-1 Supplies and Accessories (M501) ................................................................................................................... 1199

Table 2-4 Document feeder and scanner whole units (M527 only) ............................................................................... 1205
Table 2-5 Covers (M501/M506) ...................................................................................................................................... 1207
Table 2-6 Covers (M527) ................................................................................................................................................. 1209
Table 2-7 Internal assemblies (1 of 4) ........................................................................................................................... 1211
Table 2-10 Internal assemblies (4 of 4) ......................................................................................................................... 1217
Table 2-11 1x550-sheet paper feeder ........................................................................................................................... 1219
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List of figures
Figure 1-1 Screwdrivers ........................................................................................................................................................ 4

Figure 1-2 Screw size chart ................................................................................................................................................... 5
Figure 1-3 Press the cartridge-door-release button ......................................................................................................... 10
Figure 1-4 Open the toner-cartridge door ......................................................................................................................... 10
Figure 1-5 Remove the toner cartridge .............................................................................................................................. 11
Figure 1-6 Recycle and unpack ........................................................................................................................................... 11
Figure 1-7 Install the toner cartridge ................................................................................................................................. 12
Figure 1-8 Close the toner-cartridge door ......................................................................................................................... 13
Figure 1-9 Open the stapler door ....................................................................................................................................... 15
Figure 1-10 Remove the staple cartridge .......................................................................................................................... 15
Figure 1-11 Recycle and unpack ......................................................................................................................................... 16
Figure 1-12 Install the staple cartridge .............................................................................................................................. 16
Figure 1-13 Close the stapler door ..................................................................................................................................... 17
Figure 1-14 Remove the formatter cover .......................................................................................................................... 19
Figure 1-15 Remove the eMMC ........................................................................................................................................... 20
Figure 1-16 Install the eMMC .............................................................................................................................................. 21
Figure 1-17 Install the formatter cover .............................................................................................................................. 21
Figure 1-19 Release the HDD .............................................................................................................................................. 24
Figure 1-20 Remove the HDD ............................................................................................................................................. 25
Figure 1-21 Locate the slot in the sheet-metal ................................................................................................................. 26
Figure 1-22 Install the HDD ................................................................................................................................................ 26
Figure 1-26 Release the HDD .............................................................................................................................................. 31
Figure 1-27 Remove the HDD ............................................................................................................................................. 31
Figure 1-28 Remove the DIMM (M506) ............................................................................................................................... 32
Figure 1-29 Release the DIMM (M527) ............................................................................................................................... 32
Figure 1-30 Remove the DIMM (M527) ............................................................................................................................... 33
Figure 1-31 Install the DIMM (M506) .................................................................................................................................. 34
Figure 1-32 Insert the DIMM (M527) .................................................................................................................................. 34
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Figure 1-33 Install the DIMM (M527) .................................................................................................................................. 35
Figure 1-34 Locate the slot in the sheet-metal ................................................................................................................. 36
Figure 1-38 Press the cartridge-door-release button ....................................................................................................... 39
Figure 1-39 Open the toner-cartridge door ....................................................................................................................... 39
Figure 1-40 Remove the toner cartridge ............................................................................................................................ 40
Figure 1-41 Release the retainer clip ................................................................................................................................. 40
Figure 1-42 Release the roller ............................................................................................................................................ 41
Figure 1-43 Remove the roller ............................................................................................................................................ 41
Figure 1-44 Remove the retainer clip ................................................................................................................................. 42
Figure 1-46 Install the holder ............................................................................................................................................. 43
Figure 1-47 Install the roller and retainer clip ................................................................................................................... 43
Figure 1-48 Install the toner cartridge ............................................................................................................................... 44
Figure 1-49 Close the toner-cartridge door ....................................................................................................................... 44
Figure 1-50 Open the document feeder ............................................................................................................................. 46
Figure 1-51 Release five tabs ............................................................................................................................................. 46
Figure 1-52 Remove the cover ........................................................................................................................................... 47
Figure 1-53 Disconnect the FFC (M527c/z) ........................................................................................................................ 47
Figure 1-54 Disconnect connectors .................................................................................................................................... 48
Figure 1-55 Remove USB cable and NFC PCA ..................................................................................................................... 48
Figure 1-56 Remove three screws ...................................................................................................................................... 49
Figure 1-57 Remove the control panel ............................................................................................................................... 49
Figure 1-59 Open the control panel ................................................................................................................................... 50
Figure 1-60 Check the keyboard flat cable (M527c/z) ....................................................................................................... 51
Figure 1-61 Locate the hooks and slots ............................................................................................................................. 51
Figure 1-62 Install the control-panel ................................................................................................................................. 52
Figure 1-63 Install three screws ......................................................................................................................................... 53
Figure 1-64 Connect the connectors .................................................................................................................................. 54
Figure 1-65 Install the USB cable and NFC PCA .................................................................................................................. 54
Figure 1-66 Connect the flat cable (M527z) ....................................................................................................................... 55
Figure 1-67 Position the control-panel cover on the printer ............................................................................................. 55
Figure 1-68 Engage five tabs .............................................................................................................................................. 56
Figure 1-69 Close the document feeder ............................................................................................................................. 56
Figure 1-70 Tilt the control panel up .................................................................................................................................. 58
Figure 1-71 Remove the cover ........................................................................................................................................... 58
Figure 1-72 Remove two screws ........................................................................................................................................ 59
Figure 1-73 Turn the control panel over ............................................................................................................................ 59
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Figure 1-74 Remove the control panel ............................................................................................................................... 60
Figure 1-76 Connect the cables .......................................................................................................................................... 61
Figure 1-77 Install the control panel .................................................................................................................................. 61
Figure 1-78 Rotate the control-panel base down .............................................................................................................. 62
Figure 1-79 Install two screws ........................................................................................................................................... 62
Figure 1-80 Install the cover ............................................................................................................................................... 63
Figure 1-82 Remove the white backing .............................................................................................................................. 65
Figure 1-83 Check the retention clips ................................................................................................................................ 66
Figure 1-84 Check the retention clip spring ....................................................................................................................... 66
Figure 1-85 Install the retention clip .................................................................................................................................. 67
Figure 1-86 Press the retention clip ................................................................................................................................... 67
Figure 1-88 Install the white backing ................................................................................................................................. 68
Figure 1-90 Check the white backing ................................................................................................................................. 69
Figure 1-93 Remove the white backing .............................................................................................................................. 72
Figure 1-94 Loosen damaged clips .................................................................................................................................... 73
Figure 1-95 Remove the retention clip ............................................................................................................................... 73
Figure 1-97 Check the retention clip spring ....................................................................................................................... 74
Figure 1-98 Install the retention clip .................................................................................................................................. 75
Figure 1-99 Press the retention clip ................................................................................................................................... 75
Figure 1-100 Install the white backing ............................................................................................................................... 76
Figure 1-101 Close the document feeder .......................................................................................................................... 76
Figure 1-102 Check the white backing ............................................................................................................................... 77
Figure 1-103 Close the document feeder .......................................................................................................................... 77
Figure 1-104 Tilt up the control panel and open the document feeder ............................................................................ 79
Figure 1-105 Remove the control-panel cover .................................................................................................................. 79
Figure 1-106 Remove the cover ......................................................................................................................................... 80
Figure 1-107 Release the keyboard flat cable ................................................................................................................... 80
Figure 1-108 Slide the tray out .......................................................................................................................................... 81
Figure 1-109 Disengage the tabs ....................................................................................................................................... 81
Figure 1-110 Remove the keyboard ................................................................................................................................... 82
Figure 1-111 Recycle and unpack ...................................................................................................................................... 82
Figure 1-112 Install the FFC ............................................................................................................................................... 83
Figure 1-113 Install the keyboard ...................................................................................................................................... 83
Figure 1-114 Check the flat cable ....................................................................................................................................... 84
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Figure 1-115 Close the flat cable latch ............................................................................................................................... 84
Figure 1-116 Install the control-panel cover ..................................................................................................................... 85
Figure 1-117 Engage five tabs ............................................................................................................................................ 85
Figure 1-118 Open the toner-cartridge door ..................................................................................................................... 88
Figure 1-119 Release two tabs ........................................................................................................................................... 88
Figure 1-120 Remove the roller ......................................................................................................................................... 89
Figure 1-121 Release one tab ............................................................................................................................................ 89
Figure 1-122 Move the roller carriage out of the way ....................................................................................................... 90
Figure 1-123 Remove the separation pad assembly ......................................................................................................... 90
Figure 1-124 Remove the spring ........................................................................................................................................ 91
Figure 1-125 Recycle and unpack ...................................................................................................................................... 91
Figure 1-126 Install the spring ........................................................................................................................................... 92
Figure 1-127 Align the assembly with the holder .............................................................................................................. 92
Figure 1-128 Install the pad assembly ............................................................................................................................... 93
Figure 1-129 Slide the roller carriage to the left ............................................................................................................... 93
Figure 1-130 Install the roller ............................................................................................................................................. 94
Figure 1-131 Engage two tabs ........................................................................................................................................... 94
Figure 1-132 Close the toner-cartridge door ..................................................................................................................... 95
Figure 1-133 Pull the tray out until it stops ....................................................................................................................... 97
Figure 1-134 Release and remove the tray ........................................................................................................................ 98
Figure 1-135 Locate the roller assembly ........................................................................................................................... 98
Figure 1-136 Compress the spring-loaded shaft ............................................................................................................... 99
Figure 1-137 Remove the roller assembly ......................................................................................................................... 99
Figure 1-138 Release the assembly ................................................................................................................................. 100
Figure 1-139 Remove the assembly ................................................................................................................................ 100
Figure 1-140 Recycle and unpack .................................................................................................................................... 101
Figure 1-141 Install the assembly in the slot .................................................................................................................. 101
Figure 1-142 Install the assembly .................................................................................................................................... 102
Figure 1-143 Check the installation ................................................................................................................................. 102
Figure 1-144 Check the pin on the assembly ................................................................................................................... 103
Figure 1-145 Install the roller assembly .......................................................................................................................... 103
Figure 1-146 Decompress the spring-loaded shaft ......................................................................................................... 104
Figure 1-147 Check the installation ................................................................................................................................. 104
Figure 1-148 Install the tray ............................................................................................................................................. 105
Figure 1-149 Close the tray .............................................................................................................................................. 105
Figure 1-150 Remove the formatter cover ...................................................................................................................... 107
Figure 1-151 Disconnect one flat cable ........................................................................................................................... 107
Figure 1-152 Locate two tabs .......................................................................................................................................... 108
Figure 1-153 Release the control panel ........................................................................................................................... 108
Figure 1-154 Remove the control panel .......................................................................................................................... 109
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Figure 1-156 Position the control panel over the printer ................................................................................................ 110
Figure 1-157 Engage the tabs with the slots ................................................................................................................... 110
Figure 1-158 Install the flat cable .................................................................................................................................... 111
Figure 1-159 Rotate the rear edge of the control panel down ........................................................................................ 111
Figure 1-160 Make sure that the tabs snap into place .................................................................................................... 112
Figure 1-161 Connect one flat cable ................................................................................................................................ 112
Figure 1-162 Install the formatter cover ......................................................................................................................... 113
Figure 1-163 Remove the formatter cover (M501) .......................................................................................................... 116
Figure 1-164 Remove the formatter cover (M506/M527) ............................................................................................... 116
Figure 1-166 Install the formatter cover (M501) ............................................................................................................. 117
Figure 1-167 Install the formatter cover (M506/M527) .................................................................................................. 118
Figure 1-168 Open the document feeder ......................................................................................................................... 120
Figure 1-169 Release five tabs ......................................................................................................................................... 120
Figure 1-170 Remove the cover ....................................................................................................................................... 121
Figure 1-172 Position the control-panel cover on the printer ......................................................................................... 122
Figure 1-173 Engage five tabs ......................................................................................................................................... 122
Figure 1-174 Close the document feeder ........................................................................................................................ 123
Figure 1-176 Release two tabs ........................................................................................................................................ 125
Figure 1-178 Slide the cover ............................................................................................................................................ 126
Figure 1-180 Remove one screw ...................................................................................................................................... 127
Figure 1-181 Rotate the cover ......................................................................................................................................... 128
Figure 1-182 Release one boss ........................................................................................................................................ 128
Figure 1-185 Engage one boss ......................................................................................................................................... 130
Figure 1-186 Install the cover .......................................................................................................................................... 130
Figure 1-187 Install one screw ......................................................................................................................................... 131
Figure 1-189 Engage two tabs ......................................................................................................................................... 132
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Figure 1-210 Disconnect the FFC, ground cable, and connectors ................................................................................... 145
Figure 1-212 Raise the document feeder ........................................................................................................................ 146
Figure 1-214 Remove the document feeder .................................................................................................................... 147
Figure 1-216 Install the document feeder ....................................................................................................................... 148
Figure 1-217 Lower the document feeder ....................................................................................................................... 149
Figure 1-218 Connect the FFC, ground cable, and connectors ........................................................................................ 149
Figure 1-219 Connect the FFC, ground cable, and connectors ........................................................................................ 150
Figure 1-220 Check the retention clip spring ................................................................................................................... 150
Figure 1-221 Install the retention clip ............................................................................................................................. 151
Figure 1-222 Press the retention clip ............................................................................................................................... 151
Figure 1-223 Install the white backing ............................................................................................................................ 152
Figure 1-225 Check the white backing ............................................................................................................................. 153
Figure 1-234 Pull the tray out until it stops ..................................................................................................................... 159
Figure 1-235 Release and remove the tray ...................................................................................................................... 159
Figure 1-236 Release the support shaft .......................................................................................................................... 160
Figure 1-237 Remove the support shaft .......................................................................................................................... 160
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Figure 1-238 Remove the guide ....................................................................................................................................... 161
Figure 1-239 Release the pressure-release link .............................................................................................................. 161
Figure 1-240 Release the door ......................................................................................................................................... 162
Figure 1-241 Release the left-side retainer arm ............................................................................................................. 162
Figure 1-242 Remove the door ........................................................................................................................................ 163
Figure 1-244 Engage the left-side retainer arm .............................................................................................................. 164
Figure 1-245 Install the door ........................................................................................................................................... 164
Figure 1-246 Install the pressure-release link ................................................................................................................ 165
Figure 1-247 Install the guide .......................................................................................................................................... 165
Figure 1-248 Align the hinge ............................................................................................................................................ 166
Figure 1-249 Install the support shaft ............................................................................................................................. 167
Figure 1-252 Remove two screws .................................................................................................................................... 170
Figure 1-253 Rotate the bottom of the cover .................................................................................................................. 170
Figure 1-258 Install two screws ....................................................................................................................................... 173
Figure 1-273 Locate the tabs and bosses ........................................................................................................................ 182
Figure 1-276 Release two bosses .................................................................................................................................... 183
Figure 1-277 Release one tab .......................................................................................................................................... 184
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Figure 1-283 Engage one tab ........................................................................................................................................... 187
Figure 1-285 Engage two bosses ..................................................................................................................................... 188
Figure 1-313 Locate of the tabs and bosses .................................................................................................................... 204
Figure 1-315 Release one boss and three tabs ............................................................................................................... 205
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Figure 1-322 Engage three tabs and one boss ................................................................................................................ 209
Figure 1-336 Open the door or release the cover ............................................................................................................ 217
Figure 1-337 Release the upper hinge or remove the cover ........................................................................................... 218
Figure 1-338 Release the lower hinge ............................................................................................................................. 218
Figure 1-341 Install the door or cover ............................................................................................................................. 220
Figure 1-342 Engage the lower hinge or engage the cover ............................................................................................. 220
Figure 1-343 Engage the upper hinge .............................................................................................................................. 221
Figure 1-344 Close the door ............................................................................................................................................. 221
Figure 1-351 Locate the tabs ........................................................................................................................................... 226
ENWW xxiii
Figure 1-368 Disconnect three connectors ...................................................................................................................... 237
Figure 1-369 Release the fax PCA .................................................................................................................................... 238
Figure 1-370 Remove the fax PCA .................................................................................................................................... 238
xxiv ENWW
Figure 1-403 Disconnect cables and connectors ............................................................................................................. 255
Figure 1-404 Disconnect connectors and remove screws ............................................................................................... 256
Figure 1-405 Slide the ISA towards the back of the printer ............................................................................................. 256
Figure 1-406 Remove the ISA ........................................................................................................................................... 257
Figure 1-414 Remove one screw and the plate ............................................................................................................... 261
Figure 1-415 Remove three screws ................................................................................................................................. 261
Figure 1-418 Rotate the front of the cover up ................................................................................................................. 263
Figure 1-422 Rotate the front of the cover down ............................................................................................................ 265
Figure 1-424 Install three screws ..................................................................................................................................... 266
Figure 1-426 Install one screw and the plate .................................................................................................................. 267
Figure 1-434 Locate the ISA mounting pins and slots ..................................................................................................... 271
Figure 1-435 Install the ISA .............................................................................................................................................. 271
Figure 1-436 Slide the ISA towards the front of the printer ............................................................................................ 272
Figure 1-437 Install screws and connect connectors ...................................................................................................... 272
Figure 1-438 Connect cables and connectors .................................................................................................................. 273
ENWW xxv
Figure 1-468 Locate the slots in the sheet-metal ........................................................................................................... 288
Figure 1-469 Install the fax PCA ....................................................................................................................................... 289
Figure 1-470 Engage the fax PCA ..................................................................................................................................... 289
Figure 1-471 Connect three connectors .......................................................................................................................... 290
Figure 1-477 Tilt the control panel up ............................................................................................................................. 294
Figure 1-480 Turn the control panel over ........................................................................................................................ 296
xxvi ENWW
Figure 1-484 Disconnect one flat cable ........................................................................................................................... 298
Figure 1-485 Locate two tabs .......................................................................................................................................... 298
Figure 1-486 Release the control panel ........................................................................................................................... 299
Figure 1-511 Release one cable retainer ......................................................................................................................... 312
Figure 1-514 Transfer the HIP and/or USB covers ........................................................................................................... 314
Figure 1-518 Install one cable retainer ............................................................................................................................ 316
ENWW xxvii
Figure 1-541 Position the control panel over the printer ................................................................................................ 328
Figure 1-542 Engage the tabs with the slots ................................................................................................................... 329
Figure 1-543 Install the flat cable .................................................................................................................................... 329
Figure 1-544 Rotate the rear edge of the control panel down ........................................................................................ 330
Figure 1-545 Make sure that the tabs snap into place .................................................................................................... 330
Figure 1-546 Connect one flat cable ................................................................................................................................ 331
Figure 1-549 Connect the cables ...................................................................................................................................... 332
Figure 1-550 Install the control panel ............................................................................................................................. 333
Figure 1-551 Rotate the control-panel base down .......................................................................................................... 333
Figure 1-556 Tilt the control panel up ............................................................................................................................. 338
Figure 1-559 Turn the control panel over ........................................................................................................................ 339
xxviii ENWW
ENWW xxix
Figure 1-611 Remove one screw and the plate ............................................................................................................... 366
Figure 1-615 Rotate the front of the cover up ................................................................................................................. 368
Figure 1-618 Release one cable retainer ......................................................................................................................... 370
Figure 1-622 Remove the bin ........................................................................................................................................... 372
Figure 1-624 Install the bin .............................................................................................................................................. 373
Figure 1-627 Install one cable retainer ............................................................................................................................ 375
Figure 1-630 Rotate the front of the cover down ............................................................................................................ 376
Figure 1-634 Install one screw and the plate .................................................................................................................. 378
xxx ENWW
Figure 1-684 Connect the cables ...................................................................................................................................... 405
Figure 1-685 Install the control panel ............................................................................................................................. 405
Figure 1-686 Rotate the control-panel base down .......................................................................................................... 406
ENWW xxxi
Figure 1-690 Remove the white backing ......................................................................................................................... 410
Figure 1-691 Check the retention clips ............................................................................................................................ 410
Figure 1-692 Check the retention clip spring ................................................................................................................... 411
Figure 1-693 Install the retention clip ............................................................................................................................. 411
Figure 1-694 Press the retention clip ............................................................................................................................... 412
Figure 1-697 Disconnect the FFC (M527c/z) .................................................................................................................... 413
Figure 1-698 Disconnect connectors ............................................................................................................................... 414
Figure 1-699 Release the USB and disconnect the NFC PCA ............................................................................................ 414
Figure 1-722 Disconnect all of the connectors ................................................................................................................ 426
Figure 1-724 Remove one ferrite ..................................................................................................................................... 427
Figure 1-726 Remove the ferrite from the FFC ................................................................................................................ 428
Figure 1-727 Slide the SCB out ......................................................................................................................................... 428
Figure 1-728 Remove the SCB .......................................................................................................................................... 429
xxxii ENWW
Figure 1-730 Disconnect the FFC and the ground cable .................................................................................................. 430
Figure 1-731 Raise the document feeder ........................................................................................................................ 430
Figure 1-733 Remove the document feeder .................................................................................................................... 431
Figure 1-736 Remove four screws ................................................................................................................................... 433
Figure 1-737 Release the SSA .......................................................................................................................................... 433
Figure 1-738 Remove the SSA .......................................................................................................................................... 434
Figure 1-740 Locate the SSA mounting pins and slots .................................................................................................... 435
Figure 1-741 Install the SSA ............................................................................................................................................. 435
Figure 1-742 Engage the SSA ........................................................................................................................................... 436
Figure 1-743 Install four screws ...................................................................................................................................... 436
Figure 1-746 Keyboard cover mounting slots and tabs (M527dn and M527f) ............................................................... 438
Figure 1-747 Install the keyboard cover (M527dn and M527f) ....................................................................................... 438
Figure 1-748 Check the keyboard cover (M527dn and M527f) ....................................................................................... 439
Figure 1-749 Install the document feeder ....................................................................................................................... 439
Figure 1-750 Lower the document feeder ....................................................................................................................... 440
Figure 1-751 Connect the FFC and the ground cable ....................................................................................................... 440
Figure 1-752 Install the cover and screw ......................................................................................................................... 441
Figure 1-753 Install the SCB ............................................................................................................................................. 441
Figure 1-754 Slide the SCB in ........................................................................................................................................... 442
Figure 1-755 Install the ferrite on the FFC ....................................................................................................................... 442
Figure 1-756 Install the ferrite in the holder ................................................................................................................... 443
Figure 1-759 Connect all of the connectors ..................................................................................................................... 444
ENWW xxxiii
Figure 1-779 Check the keyboard flat cable (M527c/z) ................................................................................................... 454
Figure 1-780 Locate the hooks and slots ......................................................................................................................... 455
Figure 1-781 Install the control-panel ............................................................................................................................. 455
Figure 1-783 Connect the connectors .............................................................................................................................. 456
Figure 1-784 Install the USB cable and connect the NFC PCA ......................................................................................... 457
Figure 1-785 Connect the flat cable (M527z) ................................................................................................................... 458
Figure 1-789 Install the white backing ............................................................................................................................ 460
Figure 1-791 Check the white backing ............................................................................................................................. 461
xxxiv ENWW
Figure 1-852 Disconnect all of the connectors ................................................................................................................ 494
ENWW xxxv
Figure 1-856 Remove the ferrite from the FFC ................................................................................................................ 496
Figure 1-857 Slide the SCB out ......................................................................................................................................... 496
Figure 1-858 Remove the SCB .......................................................................................................................................... 497
Figure 1-864 Install the SCB ............................................................................................................................................. 500
Figure 1-865 Slide the SCB in ........................................................................................................................................... 500
Figure 1-866 Install the ferrite on the FFC ....................................................................................................................... 501
Figure 1-870 Connect all of the connectors ..................................................................................................................... 503
Figure 1-882 Remove the NFC PCA .................................................................................................................................. 510
Figure 1-884 Connect one FFC .......................................................................................................................................... 511
Figure 1-885 Install the NFC PCA ...................................................................................................................................... 511
xxxvi ENWW
Figure 1-909 Remove the WiFi PCA .................................................................................................................................. 526
Figure 1-911 Install the WiFi PCA ..................................................................................................................................... 527
Figure 1-932 Remove the WiFi PCA .................................................................................................................................. 539
Figure 1-934 Install the WiFi PCA ..................................................................................................................................... 540
ENWW xxxvii
Figure 1-940 Disconnect two connectors ........................................................................................................................ 545
Figure 1-941 Disconnect one connector .......................................................................................................................... 545
Figure 1-942 Remove four screws ................................................................................................................................... 546
Figure 1-943 Release the pressure-release arm ............................................................................................................. 546
Figure 1-944 Remove the fuser ....................................................................................................................................... 547
Figure 1-946 Install the fuser ........................................................................................................................................... 548
Figure 1-947 Engage the pressure-release arm .............................................................................................................. 548
Figure 1-948 Install four screws ...................................................................................................................................... 549
Figure 1-949 Connect one connector ............................................................................................................................... 549
Figure 1-950 Connect two connectors ............................................................................................................................. 550
Figure 1-964 Disconnect one connector and remove one screw ..................................................................................... 558
Figure 1-965 Remove the stapler unit ............................................................................................................................. 559
Figure 1-967 Install the stapler unit ................................................................................................................................ 560
Figure 1-968 Install one screw and connect one connector ............................................................................................ 560
xxxviii ENWW
Figure 1-983 Release the HDD ......................................................................................................................................... 570
Figure 1-984 Remove the HDD ......................................................................................................................................... 571
Figure 1-985 Remove the eMMC ...................................................................................................................................... 572
Figure 1-986 Remove the DIMM (M506) .......................................................................................................................... 573
Figure 1-987 Release the DIMM (M527) ........................................................................................................................... 573
Figure 1-988 Remove the DIMM (M527) .......................................................................................................................... 574
Figure 1-989 Remove the formatter (M501) ................................................................................................................... 574
Figure 1-990 Remove the formatter (M506/M527) ......................................................................................................... 575
Figure 1-992 Install the formatter (M501) ....................................................................................................................... 576
Figure 1-993 Install the formatter (M506/M527) ............................................................................................................ 576
Figure 1-994 Install the DIMM (M506) .............................................................................................................................. 577
Figure 1-995 Insert the DIMM (M527) .............................................................................................................................. 577
Figure 1-996 Install the DIMM (M527) .............................................................................................................................. 578
Figure 1-997 Install the eMMC ......................................................................................................................................... 579
Figure 1-998 Locate the slot in the sheet-metal ............................................................................................................. 579
Figure 1-999 Install the HDD ............................................................................................................................................ 580
Figure 1-1000 Install the HDD .......................................................................................................................................... 580
Figure 1-1001 Locate the slots in the sheet-metal ......................................................................................................... 581
Figure 1-1002 Install the fax PCA ..................................................................................................................................... 581
Figure 1-1003 Engage the fax PCA ................................................................................................................................... 582
Figure 1-1004 Connect three connectors ........................................................................................................................ 582
Figure 1-1005 Install the formatter cover (M501) ........................................................................................................... 583
Figure 1-1006 Install the formatter cover (M506/M527) ................................................................................................ 583
Figure 1-1007 Tilt the control panel up ........................................................................................................................... 586
Figure 1-1008 Remove the cover ..................................................................................................................................... 586
Figure 1-1009 Remove two screws .................................................................................................................................. 587
Figure 1-1010 Turn the control panel over ...................................................................................................................... 587
Figure 1-1011 Remove the control panel ........................................................................................................................ 588
Figure 1-1012 Pull the tray out until it stops ................................................................................................................... 588
Figure 1-1013 Release and remove the tray .................................................................................................................... 589
Figure 1-1014 Remove the formatter cover (M501) ........................................................................................................ 589
Figure 1-1015 Remove the formatter cover (M506/M527) ............................................................................................. 590
Figure 1-1016 Disconnect three connectors .................................................................................................................... 590
ENWW xxxix
Figure 1-1017 Release the fax PCA .................................................................................................................................. 591
Figure 1-1018 Remove the fax PCA ................................................................................................................................. 591
Figure 1-1019 Open the door or release the cover .......................................................................................................... 592
Figure 1-1020 Release the upper hinge or remove the cover ......................................................................................... 592
Figure 1-1021 Release the lower hinge ........................................................................................................................... 593
Figure 1-1022 Remove the door ...................................................................................................................................... 593
Figure 1-1023 Locate the tabs ......................................................................................................................................... 594
Figure 1-1024 Release one tab ........................................................................................................................................ 594
Figure 1-1027 Release two tabs ...................................................................................................................................... 596
Figure 1-1029 Slide the cover .......................................................................................................................................... 597
Figure 1-1031 Remove one screw .................................................................................................................................... 598
Figure 1-1032 Rotate the cover ....................................................................................................................................... 598
Figure 1-1033 Release one boss ...................................................................................................................................... 599
Figure 1-1036 Rotate the bottom of the cover ................................................................................................................ 600
Figure 1-1038 Release the support shaft ........................................................................................................................ 602
Figure 1-1039 Remove the support shaft ........................................................................................................................ 602
Figure 1-1040 Remove the guide ..................................................................................................................................... 603
Figure 1-1041 Release the pressure-release link ............................................................................................................ 603
Figure 1-1042 Release the door ....................................................................................................................................... 604
Figure 1-1043 Release the left-side retainer arm ........................................................................................................... 604
Figure 1-1045 Locate the tabs and bosses ...................................................................................................................... 605
Figure 1-1048 Release two bosses .................................................................................................................................. 607
Figure 1-1052 Locate of the tabs and bosses .................................................................................................................. 609
Figure 1-1054 Release one boss and three tabs ............................................................................................................. 610
xl ENWW
Figure 1-1058 Disconnect cables and connectors ........................................................................................................... 612
Figure 1-1059 Disconnect connectors and remove screws ............................................................................................. 613
Figure 1-1060 Slide the ISA towards the back of the printer .......................................................................................... 613
Figure 1-1061 Remove the ISA ......................................................................................................................................... 614
Figure 1-1062 Remove one screw and the plate ............................................................................................................. 614
Figure 1-1063 Remove three screws ............................................................................................................................... 615
Figure 1-1066 Rotate the front of the cover up ............................................................................................................... 616
Figure 1-1069 Release one cable retainer ....................................................................................................................... 618
Figure 1-1072 Disconnect one FFC ................................................................................................................................... 619
Figure 1-1073 Remove the antistatic foam pad .............................................................................................................. 620
Figure 1-1074 Disconnect one connector ........................................................................................................................ 620
Figure 1-1075 Remove four screws ................................................................................................................................. 621
Figure 1-1076 Remove the laser/scanner ........................................................................................................................ 621
Figure 1-1077 Recycle and unpack .................................................................................................................................. 622
Figure 1-1078 Install the laser/scanner ........................................................................................................................... 622
Figure 1-1079 Install four screws .................................................................................................................................... 623
Figure 1-1080 Connect one connector ............................................................................................................................. 623
Figure 1-1081 Install the antistatic foam pad ................................................................................................................. 624
Figure 1-1082 Disconnect one FFC ................................................................................................................................... 624
Figure 1-1083 Install the cover ........................................................................................................................................ 625
Figure 1-1084 Engage one boss ....................................................................................................................................... 625
Figure 1-1085 Install one cable retainer .......................................................................................................................... 626
Figure 1-1086 Install two screws ..................................................................................................................................... 626
Figure 1-1088 Rotate the front of the cover down .......................................................................................................... 627
Figure 1-1090 Install three screws .................................................................................................................................. 628
Figure 1-1092 Install one screw and the plate ................................................................................................................ 629
Figure 1-1093 Locate the ISA mounting pins and slots ................................................................................................... 271
Figure 1-1094 Install the ISA ............................................................................................................................................ 630
Figure 1-1095 Slide the ISA towards the front of the printer .......................................................................................... 631
Figure 1-1096 Install screws and connect connectors .................................................................................................... 631
Figure 1-1097 Connect cables and connectors ................................................................................................................ 632
Figure 1-1098 Install one screw ....................................................................................................................................... 632
ENWW xli
Figure 1-1101 Engage two tabs ....................................................................................................................................... 634
Figure 1-1102 Engage three tabs and one boss .............................................................................................................. 634
Figure 1-1106 Engage one tab ......................................................................................................................................... 636
Figure 1-1108 Engage two bosses ................................................................................................................................... 637
Figure 1-1111 Engage the left-side retainer arm ............................................................................................................ 639
Figure 1-1112 Install the door ......................................................................................................................................... 639
Figure 1-1113 Install the pressure-release link .............................................................................................................. 640
Figure 1-1114 Install the guide ........................................................................................................................................ 640
Figure 1-1115 Align the hinge .......................................................................................................................................... 641
Figure 1-1116 Install the support shaft ........................................................................................................................... 642
Figure 1-1130 Install the door or cover ........................................................................................................................... 649
Figure 1-1131 Engage the lower hinge or engage the cover ........................................................................................... 650
Figure 1-1132 Engage the upper hinge ........................................................................................................................... 650
Figure 1-1133 Close the door ........................................................................................................................................... 651
xlii ENWW
Figure 1-1140 Install the tray .......................................................................................................................................... 655
Figure 1-1141 Close the tray ............................................................................................................................................ 655
Figure 1-1142 Connect the cables ................................................................................................................................... 656
Figure 1-1143 Install the control panel ........................................................................................................................... 656
Figure 1-1144 Rotate the control-panel base down ....................................................................................................... 657
Figure 1-1156 Release the HDD ....................................................................................................................................... 666
Figure 1-1157 Remove the HDD ....................................................................................................................................... 666
Figure 1-1161 Remove the formatter (M501) ................................................................................................................. 668
Figure 1-1162 Remove the formatter (M506/M527) ....................................................................................................... 669
ENWW xliii
Figure 1-1217 Remove the bin ......................................................................................................................................... 697
Figure 1-1218 Remove the sheet-metal plate ................................................................................................................ 697
Figure 1-1219 Pass all cables and wire harnesses through the opening ........................................................................ 698
xliv ENWW
Figure 1-1223 Remove five screws .................................................................................................................................. 700
Figure 1-1225 Release the formatter case ...................................................................................................................... 701
Figure 1-1226 Remove the formatter case ...................................................................................................................... 701
Figure 1-1228 Position the formatter case against the chassis ..................................................................................... 702
Figure 1-1229 Install the formatter case ......................................................................................................................... 703
Figure 1-1231 Install five screws ..................................................................................................................................... 704
Figure 1-1237 Install the bin ............................................................................................................................................ 707
ENWW xlv
Figure 1-1289 Install the formatter (M501) .................................................................................................................... 734
Figure 1-1290 Install the formatter (M506/M527) .......................................................................................................... 735
Figure 1-1295 Locate the slot in the sheet-metal ........................................................................................................... 737
xlvi ENWW
Figure 1-1325 Remove the fan duct ................................................................................................................................ 755
Figure 1-1326 Remove the film bias assembly ................................................................................................................ 755
Figure 1-1327 Remove the fan ......................................................................................................................................... 756
Figure 1-1329 Install the fan ............................................................................................................................................ 757
Figure 1-1330 Install the film bias assembly ................................................................................................................... 757
Figure 1-1331 Install the fan duct .................................................................................................................................... 758
ENWW xlvii
xlviii ENWW
ENWW xlix
Figure 1-1431 Remove the fan ......................................................................................................................................... 812
Figure 1-1433 Install the fan ............................................................................................................................................ 813
l ENWW
ENWW li
lii ENWW
ENWW liii
Figure 1-1596 Release four tabs ...................................................................................................................................... 899
Figure 1-1597 Remove the assembly .............................................................................................................................. 899
Figure 1-1599 Install the assembly ................................................................................................................................. 900
Figure 1-1600 Engage four tabs ...................................................................................................................................... 901
liv ENWW
ENWW lv
lvi ENWW
ENWW lvii
Figure 1-1762 Disconnect all connectors and FFCs ......................................................................................................... 987
Figure 1-1763 Remove the DCC ........................................................................................................................................ 987
Figure 1-1765 Install the DCC ........................................................................................................................................... 989
Figure 1-1766 Connect all connectors and FFCs .............................................................................................................. 989
Figure 1-1788 Install the ISA .......................................................................................................................................... 1000
Figure 1-1789 Slide the ISA towards the front of the printer ........................................................................................ 1001
Figure 1-1790 Install screws and connect connectors .................................................................................................. 1001
Figure 1-1791 Connect cables and connectors .............................................................................................................. 1002
Figure 1-1792 Install one screw ..................................................................................................................................... 1002
Figure 1-1793 Locate of the tabs and bosses ............................................................................................................... 1003
Figure 1-1794 Install the cover ...................................................................................................................................... 1003
Figure 1-1795 Engage two tabs ..................................................................................................................................... 1004
lviii ENWW
Figure 1-1796 Engage three tabs and one boss ............................................................................................................ 1004
Figure 1-1798 Locate the tabs and bosses .................................................................................................................... 1005
Figure 1-1800 Engage one tab ....................................................................................................................................... 1006
Figure 1-1802 Engage two bosses ................................................................................................................................. 1007
Figure 1-1803 Engage one boss .................................................................................................................................... 1008
Figure 1-1804 Install two screws ................................................................................................................................... 1008
Figure 1-1805 Engage the left-side retainer arm .......................................................................................................... 1009
Figure 1-1806 Install the door ....................................................................................................................................... 1009
Figure 1-1807 Install the pressure-release link ............................................................................................................ 1010
Figure 1-1808 Install the guide ...................................................................................................................................... 1010
Figure 1-1809 Align the hinge ........................................................................................................................................ 1011
Figure 1-1810 Install the support shaft ........................................................................................................................ 1012
Figure 1-1812 Rotate the bottom of the cover .............................................................................................................. 1013
Figure 1-1817 Slide the cover ........................................................................................................................................ 1016
Figure 1-1820 Locate the tabs ....................................................................................................................................... 1017
Figure 1-1824 Install the door or cover ......................................................................................................................... 1019
Figure 1-1825 Engage the lower hinge or engage the cover ........................................................................................ 1020
Figure 1-1826 Engage the upper hinge ......................................................................................................................... 1020
Figure 1-1827 Close the door ......................................................................................................................................... 1021
Figure 1-1828 Remove the formatter (M501) ............................................................................................................... 1021
Figure 1-1829 Remove the formatter (M506/M527) .................................................................................................... 1022
Figure 1-1830 Locate the slots in the sheet-metal ....................................................................................................... 1023
Figure 1-1831 Install the fax PCA .................................................................................................................................. 1023
Figure 1-1832 Engage the fax PCA ................................................................................................................................ 1024
Figure 1-1833 Connect three connectors ...................................................................................................................... 1024
Figure 1-1834 Locate the slot in the sheet-metal ......................................................................................................... 1025
Figure 1-1835 Install the HDD ........................................................................................................................................ 1025
ENWW lix
Figure 1-1837 Install the formatter cover (M501) ........................................................................................................ 1026
Figure 1-1838 Install the formatter cover (M506/M527) .............................................................................................. 1027
Figure 1-1839 Install the tray ........................................................................................................................................ 1027
Figure 1-1840 Close the tray .......................................................................................................................................... 1028
Figure 1-1841 Connect the cables ................................................................................................................................. 1028
Figure 1-1842 Install the control panel ......................................................................................................................... 1029
Figure 1-1843 Rotate the control-panel base down ..................................................................................................... 1029
Figure 1-1846 Pull the tray out until it stops ................................................................................................................ 1032
Figure 1-1847 Release and remove the tray ................................................................................................................. 1033
Figure 1-1848 Release the support shaft ...................................................................................................................... 1034
Figure 1-1849 Remove the support shaft ..................................................................................................................... 1034
Figure 1-1850 Remove the guide ................................................................................................................................... 1035
Figure 1-1851 Release the pressure-release link .......................................................................................................... 1035
Figure 1-1852 Release the door ..................................................................................................................................... 1036
Figure 1-1853 Release the left-side retainer arm ......................................................................................................... 1036
Figure 1-1854 Remove the door .................................................................................................................................... 1037
Figure 1-1855 Remove two screws ................................................................................................................................ 1037
Figure 1-1857 Remove the cover ................................................................................................................................... 1038
Figure 1-1859 Remove one screw .................................................................................................................................. 1039
Figure 1-1860 Release one boss and three tabs ........................................................................................................... 1040
Figure 1-1861 Release two tabs .................................................................................................................................... 1040
Figure 1-1863 Disconnect the connectors ..................................................................................................................... 1041
Figure 1-1865 Release one tab ...................................................................................................................................... 1042
Figure 1-1866 Remove the HVPS ................................................................................................................................... 1043
Figure 1-1867 Check the spring ..................................................................................................................................... 1043
Figure 1-1868 Recycle and unpack ................................................................................................................................ 1044
Figure 1-1869 Check the spring ..................................................................................................................................... 1044
Figure 1-1870 Install the HVPS ...................................................................................................................................... 1045
Figure 1-1873 Connect the connectors .......................................................................................................................... 1046
lx ENWW
Figure 1-1890 Tilt the control panel up ......................................................................................................................... 1058
Figure 1-1893 Turn the control panel over .................................................................................................................... 1060
Figure 1-1894 Remove the control panel ...................................................................................................................... 1060
Figure 1-1897 Remove the formatter cover (M501) ..................................................................................................... 1062
Figure 1-1898 Remove the formatter cover (M506/M527) ........................................................................................... 1062
Figure 1-1899 Release the HDD ..................................................................................................................................... 1063
Figure 1-1900 Remove the HDD ..................................................................................................................................... 1063
Figure 1-1901 Disconnect three connectors ................................................................................................................. 1064
Figure 1-1902 Release the fax PCA ................................................................................................................................ 1064
Figure 1-1903 Remove the fax PCA ............................................................................................................................... 1065
Figure 1-1904 Remove the formatter (M501) ............................................................................................................... 1065
Figure 1-1905 Remove the formatter (M506/M527) .................................................................................................... 1066
Figure 1-1906 Open the door or release the cover ........................................................................................................ 1066
Figure 1-1907 Release the upper hinge or remove the cover ....................................................................................... 1067
Figure 1-1908 Release the lower hinge ......................................................................................................................... 1067
ENWW lxi
Figure 1-1919 Rotate the cover ..................................................................................................................................... 1073
Figure 1-1920 Release one boss .................................................................................................................................... 1073
Figure 1-1925 Release the support shaft ...................................................................................................................... 1076
Figure 1-1926 Remove the support shaft ..................................................................................................................... 1076
Figure 1-1928 Release the pressure-release link .......................................................................................................... 1077
Figure 1-1929 Release the door ..................................................................................................................................... 1078
Figure 1-1930 Release the left-side retainer arm ......................................................................................................... 1078
Figure 1-1935 Release two bosses ................................................................................................................................ 1081
Figure 1-1941 Release one boss and three tabs ........................................................................................................... 1084
Figure 1-1945 Disconnect cables and connectors ......................................................................................................... 1086
Figure 1-1946 Disconnect connectors and remove screws ........................................................................................... 1087
Figure 1-1947 Slide the ISA towards the back of the printer ........................................................................................ 1087
Figure 1-1948 Remove the ISA ....................................................................................................................................... 1088
Figure 1-1949 Remove one screw and the plate ........................................................................................................... 1088
Figure 1-1950 Remove three screws ............................................................................................................................. 1089
Figure 1-1951 Remove three screws ............................................................................................................................. 1089
Figure 1-1953 Rotate the front of the cover up ............................................................................................................. 1090
Figure 1-1956 Release one cable retainer ..................................................................................................................... 1092
lxii ENWW
Figure 1-1960 Remove the bin ....................................................................................................................................... 1094
Figure 1-1961 Remove the sheet-metal plate .............................................................................................................. 1094
Figure 1-1962 Pass all cables and wire harnesses through the opening ...................................................................... 1095
Figure 1-1965 Remove four screws ............................................................................................................................... 1096
Figure 1-1966 Remove five screws ................................................................................................................................ 1097
Figure 1-1967 Disconnect one connector ...................................................................................................................... 1097
Figure 1-1968 Release the formatter case .................................................................................................................... 1098
Figure 1-1969 Remove the formatter case ................................................................................................................... 1098
Figure 1-1970 Move the power-switch assembly .......................................................................................................... 1099
Figure 1-1971 Disconnect one connector ...................................................................................................................... 1099
Figure 1-1972 Disconnect two connectors .................................................................................................................... 1100
Figure 1-1975 Release the LVPS .................................................................................................................................... 1101
Figure 1-1976 Remove the LVPS .................................................................................................................................... 1102
Figure 1-1978 Install the LVPS ....................................................................................................................................... 1103
Figure 1-1981 Connect two connectors ......................................................................................................................... 1104
Figure 1-1982 Connect one connector ........................................................................................................................... 1105
Figure 1-1983 Install the power-switch assembly ........................................................................................................ 1105
Figure 1-1984 Position the formatter case against the chassis ................................................................................... 1106
Figure 1-1985 Install the formatter case ...................................................................................................................... 1106
Figure 1-1987 Install five screws ................................................................................................................................... 1107
Figure 1-1988 Install four screws .................................................................................................................................. 1108
Figure 1-1991 Pass all cables and wire harnesses through the opening ...................................................................... 1109
Figure 1-1992 Remove the sheet-metal plate .............................................................................................................. 1110
Figure 1-1993 Install the bin .......................................................................................................................................... 1110
Figure 1-1996 Install one cable retainer ........................................................................................................................ 1112
Figure 1-1999 Rotate the front of the cover down ........................................................................................................ 1113
ENWW lxiii
Figure 1-2001 Install three screws ................................................................................................................................ 1114
Figure 1-2002 Install three screws ................................................................................................................................ 1115
Figure 1-2003 Install one screw and the plate .............................................................................................................. 1115
Figure 1-2005 Install the ISA .......................................................................................................................................... 1116
Figure 1-2006 Slide the ISA towards the front of the printer ........................................................................................ 1117
Figure 1-2007 Install screws and connect connectors .................................................................................................. 1117
Figure 1-2008 Connect cables and connectors .............................................................................................................. 1118
Figure 1-2019 Engage two bosses ................................................................................................................................. 1123
Figure 1-2041 Install the door or cover ......................................................................................................................... 1135
lxiv ENWW
Figure 1-2042 Engage the lower hinge or engage the cover ........................................................................................ 1136
Figure 1-2043 Engage the upper hinge ......................................................................................................................... 1136
Figure 1-2045 Install the formatter (M501) .................................................................................................................. 1137
Figure 1-2046 Install the formatter (M506/M527) ........................................................................................................ 1138
Figure 1-2051 Locate the slot in the sheet-metal ......................................................................................................... 1140
Figure 1-2054 Install the formatter cover (M501) ........................................................................................................ 1142
Figure 1-2055 Install the formatter cover (M506/M527) .............................................................................................. 1142
Figure 1-2058 Connect the cables ................................................................................................................................. 1144
Figure 1-2059 Install the control panel ......................................................................................................................... 1144
Figure 1-2060 Rotate the control-panel base down ..................................................................................................... 1145
Figure 1-2068 Pull the tray out of the printer ............................................................................................................... 1152
Figure 1-2073 Open the tray .......................................................................................................................................... 1157
Figure 1-2074 Unlock the front accessory lock ............................................................................................................. 1157
Figure 1-2075 Unlock the rear accessory lock ............................................................................................................... 1157
Figure 1-2077 Lift the printer off of the accessory ....................................................................................................... 1158
Figure 1-2079 Remove shipping tape ............................................................................................................................ 1159
Figure 1-2080 Open the tray .......................................................................................................................................... 1160
Figure 1-2081 Lock the front accessory lock ................................................................................................................. 1160
Figure 1-2082 Lock the rear accessory lock .................................................................................................................. 1160
ENWW lxv
Figure 1-2083 Install the tray number plate ................................................................................................................. 1161
Figure 1-2085 Open the door ......................................................................................................................................... 1163
Figure 1-2086 Raise the blue lever ................................................................................................................................ 1163
Figure 1-2087 Remove the roller assembly ................................................................................................................... 1164
Figure 1-2088 Open the cover ........................................................................................................................................ 1164
Figure 1-2090 Remove the roller assembly ................................................................................................................... 1165
Figure 1-2092 Install the roller assembly ...................................................................................................................... 1166
Figure 1-2093 Install the roller cover ............................................................................................................................ 1167
Figure 1-2094 Close the roller cover .............................................................................................................................. 1167
Figure 1-2095 Push down on the roller cover ................................................................................................................ 1168
Figure 1-2096 Install the roller assembly ...................................................................................................................... 1168
Figure 1-2097 Close the blue lever ................................................................................................................................ 1169
Figure 1-2099 Remove the formatter cover .................................................................................................................. 1172
Figure 1-2107 Install the formatter cover ..................................................................................................................... 1177
Figure 1-2113 Install the PCA in the holder ................................................................................................................... 1182
Figure 1-2114 Connect one cable .................................................................................................................................. 1182
Figure 1-2115 Position the internal USB ports module ................................................................................................ 1183
Figure 1-2116 Install the internal USB ports module .................................................................................................... 1183
Figure 1-2117 Install the wire harness .......................................................................................................................... 1184
lxvi ENWW
Figure 1-2126 Install the PCA in the holder ................................................................................................................... 1190
Figure 1-2127 Connect the wire harness ....................................................................................................................... 1190
Figure 1-2128 Install the internal USB ports module .................................................................................................... 1191
Figure 2-1 Document feeder and image scanner assembly (M527 only) ...................................................................... 1204
ENWW lxvii
lxviii ENWW
1 Removal and replacement
● For additional service and support
● Removal and replacement strategy
● Service approach
● Removal and replacement procedures
ENWW 1
For additional service and support
home.do.
Channel partners, go to HP Channel Services Network (CSN) at https://h30125.www3.hp.com/hpcsn.
At these locations, find information on the following topics:
To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan

the Quick Response (QR) code below.
2 Chapter 1 Removal and replacement ENWW

Removal and replacement strategy
Introduction
The printer uses a field repair strategy. Defective parts are diagnosed and replaced at the Field Replaceable
Unit (FRU) or Bench Repairable Unit (BRU) assembly level. Repair normally begins by using the printer internal
diagnostics and the following two-step process:
1. Isolate the problem to the major system (for example, the network, server, or printer).
2. Identify the cause of failures according to the printer troubleshooting service manual and follow the
disassembly procedures to replace the defective parts or the consumable parts.
After locating a faulty part, the printer can usually be repaired at the assembly level by replacing FRUs or
BRUs. Some mechanical assemblies might need to be repaired at the subassembly level. HP does not support
replacement of components on the printed circuit assemblies.
The user replaces toner cartridges as they are depleted. Additional instructions about other user-replaceable
parts are provided in this section.
The printer tracks the amount of use on the customer-replaceable supplies by keeping a page count. The
printer prompts the user to replace certain items when a supply is depleted or a specific number of pages
have been printed.
Swapping toner cartridges between products might cause a misrepresentation of supply life values and is not
recommended.
Considerations during removal and replacement

This chapter describes the FRUs or BRUs only.
Replacing FRUs or BRUs is generally the reverse of removal. Notes are included to provide directions for
difficult or critical replacement procedures.
HP does not support repairing individual subassemblies or troubleshooting to the printed-circuit assembly
(PCA) component level.
WARNING! Never operate or service the printer with the protective cover removed from the laser scanner
assembly. The reflected beam, although invisible, can cause damage to the eyes.
The sheet-metal parts can have sharp edges. Be careful when handling sheet-metal parts.
Turn the printer off, wait 5 seconds, and then remove the power cord before attempting to service the printer.
If this warning is not followed, severe injury can result as well as damage to the printer. The power must be
on for certain functional checks during troubleshooting. However, the power cord must be disconnected
during parts removal. AC voltage is still present inside the printer when the power switch is in the off position.
The power cord must be disconnected before servicing the printer.
CAUTION: Incorrectly routed or loose wire harnesses might interfere with other internal components or
assemblies and be damaged, pinched, or frayed. Make sure that wire harnesses are correctly routed and
retained when installing assemblies.
Do not bend or fold the flat flexible cables (FFCs) during removal or installation.
Do not expose toner cartridges to strong light even for a short time.
ENWW Removal and replacement strategy 3

IMPORTANT: When an assembly is removed that includes a rating plate or tag (or a printer code label), make
sure to transfer the plate or tag (or code label) to the replacement assembly.
Do not replace the formatter, DC controller, and eMMC PCA or hard-disk drive simultaneously during a single
printer servicing. Doing so might cause the printer to become unstable or inoperable.
NOTE: During assembly removal and replacement, or if the printer is moved, remove the toner cartridge or
cartridges.
Toner is a non-poisonous substance composed of plastic and a small number of colored components. If toner
gets on the skin or clothing, wipe it off with dry tissue paper and wash in cold water. Hot water sets toner and
it might be difficult, or impossible, to remove. Toner easily breaks down vinyl materials, so avoid letting toner
contact vinyl.
TIP: Some figures might show assemblies removed or installed that have not yet been removed or installed
at that specific step. However, the procedures are correct for this printer and the target assembly. Always
thoroughly read the instructions that accompany each figure.
Electrostatic discharge
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder when
removing printer parts. Always perform service work at an ESD-protected workstation or mat. If an ESD
workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching
an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
Required tools
● #2 Phillips screwdriver with a magnetic tip and a 152-mm (6-in) shaft length
● Small, flat-blade screwdriver
● Needle-nose pliers
● ESD strap (if one is available)
● Penlight
CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv screwdriver (callout 2) or any
motorized screwdriver. These can damage screws or screw threads.
Figure 1-1 Screwdrivers

Fastener types
WARNING! Make sure that assemblies are replaced with the correct screw type. Using the incorrect screw
(for example, substituting a long screw for the correct shorter screw) can cause damage to the printer or
interfere with printer operation. Do not mix screws that are removed from one assembly with the screws that
are removed from another assembly.
NOTE: To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread
pattern, and then carefully turn it clockwise to tighten. Do not overtighten. If a self-tapping screw hole
becomes stripped, repair the screw hole or replace the affected assembly.
Always take note of the length, diameter, color, type, and location of each removed screw. Make sure that
screws are installed in the original location they were removed from during reinstallation.
Fasteners used in the printer

● Screw, BH M3X10
● Screw, with washer, M3X8
● Screw, D M3X8
● Screw, machine, truss head, M3X6
Figure 1-2 Screw size chart
ENWW Removal and replacement strategy 5

Service approach
Before performing service
WARNING! Turn the printer off, wait 30 seconds, and then remove the power cable before attempting to
service the printer. If this warning is not followed, severe injury and damage to the printer can result. The
power must be on for certain functional checks during troubleshooting. However, the power to the printer
should be disconnected during parts removal.
1. Remove all paper.
2. Place the printer on an ESD mat (if available). If an ESD workstation or mat is not available, touching the
sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
3. Remove the toner cartridge or toner cartridges.
4. Remove the trays.
After performing service

1. Reinstall the toner cartridge or toner cartridges.
2. Reinstall the trays.
3. Return all paper to the trays.
4. Plug in the power cable and turn on the printer.
5. Perform print-quality tests by printing from a host computer or control panel.
6. Perform print-quality tests by coping from the document feeder or flatbed glass (M527 only).
Post service tests

Print quality test
Use the print quality troubleshooting pages to help diagnose and solve print-quality problems. For more
information, see the printer troubleshooting manual.
NOTE: To get further assistance in print quality troubleshooting, go to www.hp.com/support/www.hp.com/

support/ljM501, www.hp.com/support/www.hp.com/support/ljM506, www.hp.com/support/ljM527MFP and
select PQ Troubleshooting Tools.
Open the secondary service menu from a LCD control panel (M501)
1. Make sure the printer is in the Ready state.
2. At the printer control panel, press the OK button to open the menus.
3. Press the left arrow button, and then quickly press the Cancel button.
4. The printer returns to the Ready state. Press the OK button to reopen the menus.
5. Select the 2ndary Service menu, and then press the OK button.
6. Use the arrow buttons to navigate the 2ndary Service menu.

Copy-quality test (M527 models)
1. Verify that you have completed the necessary reassembly steps.
2. Ensure that the input tray contains clean, unmarked paper.
3. With the power cord attached, turn on the printer.
4. Verify that the expected start up sounds occur.
5. Print a configuration page, and then verify that the expected printing sounds occur.
6. Place the configuration page in the document feeder or on the flatbed glass.
7. Print a copy job, and then verify the results.
8. Clean the outside of the printer with a damp cloth.
Fax-quality test (M527 models)

1. Place the configuration page in the document feeder.
2. Type a valid fax number, and send the fax job.
3. Verify that the send quality and the receive quality meet expectations.
Parts removal order

For procedures and/or steps that require identifying the right, left, or rear side of the printer, face the front of
the printer for correct orientation.
ENWW Service approach 7

Removal and replacement procedures
Customer self-repair (CSR) A parts and assemblies
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benefits can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized

service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), printer number, or printer name.
● Parts listed as A: Easy
● Parts listed as B: Difficult and/or requires tools
NOTE: For a complete list of CSRs, see the customer self-repair kits table in the printer repair manual (parts
chapter).
● Removal and replacement: Toner cartridge
● Removal and replacement: Staple cartridge (M527)
● Removal and replacement: embedded MultiMedia Card (eMMC) (M506/M527dn)
● Removal and replacement: Hard-disk drive (HDD) (M527c/f/z)
● Removal and replacement: Dual in-line memory module (DIMM) (M506/M527)
● Removal and replacement: Transfer roller
● Removal and replacement: Control panel (M527)
● Removal and replacement: Control panel (M506x)
● Removal and replacement: White backing (M527)
● Removal and replacement: Retention clips (M527)
● Removal and replacement: Keyboard assembly (M527c/z)

Removal and replacement: Toner cartridge
● Introduction
● Step 1: Remove the toner cartridge
● Step 2: Unpack the replacement toner cartridge
● Step 3: Install the toner cartridge
Introduction
This document provides the procedures to remove and replace the toner cartridge.
Turn the printer power off

◦ Disconnect the power cable.
WARNING! To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the
power cable before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Toner cartridge part number
CF287A HP 872A Black Original LaserJet Toner Cartridge
Standard-capacity replacement black toner cartridge
CF287X HP 872X High Yield Black Original LaserJet Toner Cartridge
High-capacity replacement black toner cartridge
Required tools
● No special tools are required to remove this part.
Turn the printer power on

◦ Connect the power cable.
◦ Use the power switch to turn the power on.
Post service test
Make sure that the printer initializes to a Ready state.
Print a configuration page to make sure that the printer is functioning correctly.
ENWW Removal and replacement procedures 9

Step 1: Remove the toner cartridge
The M527 printer is shown in this section. However, the procedure is correct for the M501 and M506 printers.
1. Press the cartridge-door-release button.
Figure 1-3 Press the cartridge-door-release button
2. Open the toner-cartridge door.
Figure 1-4 Open the toner-cartridge door

3. Remove the toner cartridge from the printer.
Figure 1-5 Remove the toner cartridge
Step 2: Unpack the replacement toner cartridge

Unpack the replacement part from the packaging.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
NOTE: HP recommends responsible disposal of the defective part.
Figure 1-6 Recycle and unpack
1 1 3

NOTE: When installing a replacement toner cartridge, hold both ends of the toner cartridge and rock it back
and forth 5-6 times.
Step 3: Install the toner cartridge
1. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly
seated.
Figure 1-7 Install the toner cartridge

2. Close the toner-cartridge door.
Figure 1-8 Close the toner-cartridge door

Removal and replacement: Staple cartridge (M527)
NOTE: M527c/f/z printers only.
● Introduction
● Step 1: Remove the staple cartridge
● Step 3: Unpack the replacement staple cartridge
● Step 3: Install the staple cartridge
Introduction
This document provides the procedures to remove and replace the staple cartridge.
Staple cartridge part number
Q7432A HP staple cartridge pack
Required tools

Post service test
Step 1: Remove the staple cartridge
1. Open the stapler door.

Figure 1-9 Open the stapler door
2. Pull the staple cartridge straight out of the printer to remove it.
Figure 1-10 Remove the staple cartridge
Step 3: Unpack the replacement staple cartridge

Step 3: Install the staple cartridge
1. Push the staple cartridge straight into the printer to install it.
Figure 1-12 Install the staple cartridge

2. Close the stapler door.
Figure 1-13 Close the stapler door

Removal and replacement: embedded MultiMedia Card (eMMC) (M506/M527dn)
NOTE: M506 (all) and M527dn printers only.
● Introduction
● Step 1: Remove the formatter cover
● Step 2: Remove the embedded MultiMedia Card (eMMC)
● Step 3: Unpack the replacement eMMC
● Step 4: Install the eMMC
● Step 5: Install the formatter cover
● Step 6: Reinstall the printer firmware
Introduction
This document provides the procedures to remove and replace the embedded MultiMedia Card (eMMC).

CAUTION: This part contains components that are electrostatic discharge (ESD) sensitive. To reduce
the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an
ESD sensitive part.
IMPORTANT: Do not replace the formatter, DC controller, and eMMC PCA simultaneously during a single
printer servicing. Doing so might cause the printer to become unstable or inoperable.
NOTE: Data stored on the eMMC is not secure and cannot be encrypted.
embedded MultiMedia Card (eMMC) kit part number
5851-6436 (M527dn) embedded MultiMedia Card (eMMC) with instruction embedded MultiMedia Card (eMMC) with
guide instruction guide
5851-6687 (M506)
Required tools
No special tools are required to install this part.


Post service test
Step 1: Remove the formatter cover

▲ Slide the cover toward the rear of the printer to remove it.
Figure 1-14 Remove the formatter cover
Step 2: Remove the embedded MultiMedia Card (eMMC)
CAUTION: ESD-sensitive part.
▲ Locate the eMMC component on the formatter, and then pull it straight off of the formatter to remove it.

Figure 1-15 Remove the eMMC
Step 3: Unpack the replacement eMMC
Unpack the replacement assembly from the packaging.
NOTE: HP recommends responsible disposal of the defective assembly.

Step 4: Install the eMMC
▲ Align the connector on the replacement eMMC (callout 1) with the connector on the formatter, and then
push the eMMC onto the formatter to install it.
IMPORTANT: Push on the eMMC at the location shown by the arrow. Ignore any “Push here” label on
the eMMC itself. Make sure that the eMMC is fully seated in the connector .
NOTE: The eMMC can only be installed in one direction on the formatter.
Figure 1-16 Install the eMMC
Step 5: Install the formatter cover

▲ Slide it toward the front of the printer to install it.
Figure 1-17 Install the formatter cover

Step 6: Reinstall the printer firmware
NOTE: If this installation is a replacement eMMC, use the following steps to reinstall the firmware.
1. Go to www.hp.com/go/futuresmart.
2. Select Upgrade now.
3. Find your Enterprise printer model.
4. Select the link to open the firmware download page.
5. Select OS Independent from the list of operating systems.
6. Under the Firmware section, find the file for multiple operating systems.
7. Select Download.
NOTE: To view installation instructions, go to www.hp.com/go/futuresmart. Select Upgrade now, and then
select How to perform a firmware update.

Removal and replacement: Hard-disk drive (HDD) (M527c/f/z)
NOTE: M527c/f/z printers only (optional for the M527dn and all M506 printers).
● Introduction
● Step 2: Remove the hard-disk drive (HDD)
● Step 3: Unpack the replacement assembly
● Step 4: Install the HDD
● Step 6: Reinstall the printer firmware
Introduction
This document provides the procedures to remove and replace the hard-disk drive (HDD).

ESD sensitive part.
Hard-disk drive (HDD) kit part numbers
B5L29-67903 500 GB secure hard-disk drive (HDD) accessory (M506, M527) with instruction guide
5851-6712 320 GB hard-disk drive (HDD) (M527) with instruction guide
Required tools


Post service test

Step 2: Remove the hard-disk drive (HDD)
1. Release the locking connector (callout 1), and then pinch the retainer (callout 2) to release it.
Figure 1-19 Release the HDD

2. Rotate the connector end of the HDD out and away from the formatter (callout 1), and then slide it as
shown (callout 2) to remove it.
Figure 1-20 Remove the HDD
Step 3: Unpack the replacement assembly

Step 4: Install the HDD
1. Before proceeding, take note of the location of the slot (callout 1) in the sheet-metal where the HDD
cradle mounting tab (callout 2) must be installed.
CAUTION: This portion of the sheet-metal is a knock-out plate (callout 1). Do not push on it with
sufficient force to detach it when installing the HDD.
Figure 1-21 Locate the slot in the sheet-metal
2. Insert the HDD cradle mounting tab in the slot in the sheet-metal (callout 1), and then rotate the
connector end (callout 2) of the HDD toward the formatter.
Figure 1-22 Install the HDD

3. Make sure that the locking connector (callout 1) latches and that the standoff (callout 2) engages with
the slot in the formatter (it might be necessary to pinch the retainer to engage it with the slot).

Step 6: Reinstall the printer firmware
NOTE: If this installation is a replacement HDD, use the following steps to reinstall the firmware.
1. Go to www.hp.com/go/futuresmart.
2. Select Upgrade now.
3. Find your Enterprise printer model.

4. Select the link to open the firmware download page.
5. Select OS Independent from the list of operating systems.
6. Under the Firmware section, find the file for multiple operating systems.
7. Select Download.
NOTE: To view installation instructions, go to www.hp.com/go/futuresmart. Select Upgrade now, and then
select How to perform a firmware update.

Removal and replacement: Dual in-line memory module (DIMM) (M506/M527)
● Introduction
● Step 3: Remove the dual in-line memory module (DIMM)
● Step 4: Unpack the replacement DIMM
● Step 5: Install the dual in-line memory module (DIMM)
● Step 6: Install the hard-disk drive (HDD)
Introduction
This document provides the procedures to remove and replace the dual in-line memory module (DIMM).

ESD sensitive part.
Dual in-line memory module (DIMM) kit part number
E5K48-67902 Dual in-line memory module (DIMM) with instruction guide (M527)
G6W84-67902 Slim dual in-line memory module (DIMM) with instruction guide (M506)
Required tools


Post service test

NOTE: HDD models only. For all other models, skip this step and go to Step 3: Remove the dual in-line
memory module (DIMM) on page 31.

Step 3: Remove the dual in-line memory module (DIMM)
NOTE: The M506 printers use a Slim dual in-line memory module (DIMM).
1. M506 only: Locate the DIMM component on the formatter, and then pull it straight off of the formatter
to remove it.

Figure 1-28 Remove the DIMM (M506)
2. M527 only: Do the following
a. Locate the DIMM component on the formatter, release two locking arms (callout 1), and then let the
bottom edge of the DIMM rotate away from the holder (callout 2).
Figure 1-29 Release the DIMM (M527)

b. Pull the DIMM down and away from the holder to remove it.
Step 4: Unpack the replacement DIMM
Step 5: Install the dual in-line memory module (DIMM)
1. M506 only: Push the DIMM straight on the connector to install it.

Figure 1-31 Install the DIMM (M506)
a. Insert the top edge of the DIMM in the holder.
Reinstallation tip: The DIMM is keyed and can only be inserted in the holder one way.
Figure 1-32 Insert the DIMM (M527)

b. Rotate the bottom edge of the DIMM toward the holder (callout 1), and then make sure that the two
locking arms snap into place (callout 2).
Step 6: Install the hard-disk drive (HDD)
NOTE: HDD models only. For all other models, skip this step and go to Step 7: Install the formatter cover
on page 37.




Removal and replacement: Transfer roller
NOTE: The figures in this section show the M527. However, the procedure is correct for the M501 and M506
printers.
● Introduction
● Step 1: Remove the toner cartridge
● Step 2: Remove the transfer roller
● Step 3: Unpack the replacement roller
● Step 4: Install the transfer roller
● Step 5: Install the toner cartridge
Introduction
This document provides the procedures to remove and replace the transfer roller.

Transfer roller part number
F2A68-67910 Transfer roller with instruction guide
Required tools

Post service test

Step 1: Remove the toner cartridge
1. Press the cartridge-door-release button.
Figure 1-38 Press the cartridge-door-release button

3. Remove the toner cartridge from the printer.
Figure 1-40 Remove the toner cartridge
Step 2: Remove the transfer roller

1. Push in on the two white tabs on the right-side retainer clip to release them.
NOTE: The right end of the roller slightly springs up when the tabs are released.
Figure 1-41 Release the retainer clip

2. Grasp the silver shaft end of the roller or the white retainer clip, raise the right-end of the roller up, and
then slide the roller to the right to release the left-end of the roller shaft.
CAUTION: The retainer clip is not captive. Do not drop it into the product when handling the roller.
Figure 1-42 Release the roller
3. Remove the transfer roller from the printer.
Figure 1-43 Remove the roller

4. Remove the clip from the right end of the transfer roller. Set the clip aside, it will be installed on the
replacement roller.
Figure 1-44 Remove the retainer clip
Step 3: Unpack the replacement roller
CAUTION: Do not touch the black spongy portion of the roller. Skin oils can cause image-quality problems.
Step 4: Install the transfer roller
1. From the discarded transfer roller, install the clip on either end of the replacement transfer roller.
CAUTION: Avoid touching the black spongy part of the roller. Skin oils deposited on the rollers might
cause print quality problems. HP recommends washing your hands before handling the roller.

Figure 1-46 Install the holder
2. Place the left (shaft) end of the roller in the retainer clip (callout 1), lower the right end (with the clip)
into place making sure that the clip and spring are aligned (callout 2), and then push down (callout 3) on
the clip until it snaps in place.
Figure 1-47 Install the roller and retainer clip
1 2
Step 5: Install the toner cartridge
1. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly
seated.

Figure 1-48 Install the toner cartridge

Removal and replacement: Control panel (M527)
● Introduction
● Step 1: Remove the control panel (M527)
● Step 2: Unpack the replacement control panel
● Step 3: Install the control panel (M527)
Introduction
This document provides the procedures to remove and replace the M527 control panel.

Control panel (M527) part number
B5L47-67018 Control panel (M527) with instruction guide
Required tools
● #2 Phillips screwdriver with a magnetic tip.

Post service test
Step 1: Remove the control panel (M527)
1. Open the document feeder.
NOTE: If the control panel is not fully tilted forward, tilt it forward now until it stops.

Figure 1-50 Open the document feeder
2. Beginning at the right side of the control-panel cover, carefully release five tabs along the top edge of
the cover.
NOTE: The thin black-plastic cover will separate from the white-plastic control-panel base.
Figure 1-51 Release five tabs

3. Continue to rotate the top edge of the cover away from the printer, and then remove the cover.
Figure 1-52 Remove the cover
4. M527c/z only: Open the connector latch to release the keyboard flat cable.
Figure 1-53 Disconnect the FFC (M527c/z)

5. Disconnect one HDMI cable (callout 1) and one connector (callout 2).
Figure 1-54 Disconnect connectors
1
2
6. Remove the USB cable (callout 1) from the holder.
NOTE: M527z only: Release four tabs (callout 2), and then remove the near-field communication (NFC)
printed circuit board.
Figure 1-55 Remove USB cable and NFC PCA
2
1

7. Remove three screws (callout 1).
TIP: The screwdriver (supplied with the kit) has a reversible shaft. Simply pull the shaft out of the
handle, and then reinstall it with the desired end facing out.
Figure 1-56 Remove three screws
8. Lift the front of the control panel off of the printer (callout 1), and then slide it toward the front of the
printer (callout 2) to remove it.
Figure 1-57 Remove the control panel

Step 2: Unpack the replacement control panel
TIP: Don’t forget to remove the protective film on the touchscreen of the replacement control panel.
Step 3: Install the control panel (M527)
1. Tilt the replacement control panel away from the base plate.
Figure 1-59 Open the control panel

2. M527c/z only: Make sure to feed the keyboard flat cable (callout 1) passes through the opening (callout
3) in the control-panel base when installing the control panel.
Figure 1-60 Check the keyboard flat cable (M527c/z)
3. Locate the four hooks on the printer and matching slots in the control-panel base (callout 1). The hooks
fit into the slots (callout 2) when the assembly is installed.
NOTE: Make sure that the grounding clip (callout 3) is on top of the assembly base when it is installed.
Figure 1-61 Locate the hooks and slots

4. Position the rear edge of the control panel in the printer (callout 1), and then lower the front edge down
(callout 2) to install it.
NOTE: If the control panel is difficult to install, make sure that the hooks, slots, and grounding clip are
correctly engaged. See step 3.
Figure 1-62 Install the control-panel

5. Install three screws (callout 1), make sure that the grounding clip is correctly installed (callout 2).
TIP: The screwdriver (supplied with the kit) has a reversible shaft. Simply pull the shaft out of the
handle, and then reinstall it with the desired end facing out.
Figure 1-63 Install three screws

6. Connect one HDMI cable (callout 1) and one connector (callout 2).
Figure 1-64 Connect the connectors
1
2
7. Install the USB cable (callout 1) in the holder.
NOTE: M527z only: Install the near-field communication (NFC) printed circuit board under the four
tabs (callout 2).
Figure 1-65 Install the USB cable and NFC PCA
2
1

8. M527z only: Position the keyboard flat cable in the connector, and then close the connector latch.
IMPORTANT: Slightly tug on the cable to make sure that it is fully captured in the connector.
NOTE: When the connector latch is closed and the cable is correctly installed, the white line on the
cable is parallel to the connector latch.
Figure 1-66 Connect the flat cable (M527z)
9. Position the control-panel cover on the printer.
Figure 1-67 Position the control-panel cover on the printer

10. Beginning at the left side of the control-panel cover, carefully engage five tabs along the top edge of the
cover.
Figure 1-68 Engage five tabs
11. Close the document feeder.
NOTE: Adjust the control panel to the desired angle.
Reinstallation tip: If the keyboard is unresponsive after turning the printer on, check the flat cable
installed in step 8. Reinstall the cable if necessary.
Figure 1-69 Close the document feeder

Removal and replacement: Control panel (M506x)
● Introduction
● Step 1: Remove the control panel (M506x)
● Step 2: Unpack the replacement control panel
Introduction
This document provides the procedures to remove and replace the M506x control panel.

Control panel (M506x) part number
B5L24-67903 Control panel (M506x) with instruction guide
Required tools
NOTE: A reversible-shaft screwdriver is supplied with this kit.
● Small flat-blade screwdriver.

Post service test
Access the menus by using the printer control panel, and then print a configuration page to make sure that
the printer is functioning correctly.
Step 1: Remove the control panel (M506x)
1. Tilt the control panel to the fully raised position.

Figure 1-70 Tilt the control panel up
2. Use the small flat-blade screwdriver supplied in the kit to release the control-panel screws cover, and
then remove the cover.
TIP: The screwdriver has a reversible shaft. Simply pull the shaft out of the handle, and then reinstall
it with the desired end facing out.

3. Use the small Phillips screwdriver supplied in the kit to remove two screws (callout 1).
IMPORTANT: Store the screws in a secure place where they cannot fall down into the printer.
Figure 1-72 Remove two screws
4. Turn the control panel over (callout 1), to gain access to the bottom side.
Figure 1-73 Turn the control panel over

5. Disconnect one HDMI cable (callout 1), one connector (callout 2), and then remove the control panel.
2
1
Step 2: Unpack the replacement control panel
TIP: Don’t forget to remove the protective film on the touchscreen of the replacement control panel.
1. Connect one HDMI cable (callout 1), one connector (callout 2).

Figure 1-76 Connect the cables
2
1
2. Install the tabs (callout 1) on the front of the control panel in the slots (callout 2) on the printer top
cover.
Figure 1-77 Install the control panel
1
2

3. Rotate the control-panel base down onto the printer.
Figure 1-78 Rotate the control-panel base down
4. Use the small Phillips screwdriver supplied in the kit to install two screws (callout 1).
Figure 1-79 Install two screws

5. Position the screw cover mounting feet into the slots in the top cover (callout 1), and then rotate the
cover down (callout 2) to install it.
NOTE: Press down on the cover firmly to make sure that the tabs (callout 3) snap into place.
Figure 1-80 Install the cover

Removal and replacement: White backing (M527)
NOTE: M527 printers only.
● Introduction
● Step 1: Remove the white backing (M527)
● Step 2: Unpack the replacement white backing
● Step 3: Install the white backing (M527)
Introduction
This document provides the procedures to remove and replace the white backing (M527).

White backing (M527) part number
5851-6570 White backing kit (M527) with instruction guide1

1 This kit includes the white backing retention clips.
Required tools
No special tools are required for this assembly.

Post service test
No service test for this assembly.
Step 1: Remove the white backing (M527)

2. Remove the white backing.
Figure 1-82 Remove the white backing

3. If any of the retention clips (callout 1) remain attached to the white backing (or are damaged), go to step
4.
NOTE: If none of the retention clips remain attached to the white backing, skip the remaining substeps
in this removal procedure.
Figure 1-83 Check the retention clips
4. Verify that the spring is positioned correctly on the retention clip.
NOTE: If any of the retention clips or springs are damaged, replace them with the clips supplied in the
kit.
Figure 1-84 Check the retention clip spring

5. Install the replacement clip (callout 1) in the slot (callout 2) in the document feeder.
Figure 1-85 Install the retention clip
6. Press the clip to make sure it is securely installed.
Figure 1-86 Press the retention clip
Step 2: Unpack the replacement white backing

3
Step 3: Install the white backing (M527)
1. Place the replacement white backing, on the flatbed scanner glass as shown.
NOTE: Place the corner of the backing that does not have a hook-and-loop fastener in the upper-left
corner of the scanner glass.
Figure 1-88 Install the white backing

3. Open the document feeder and make sure that the white backing is securely attached.
Figure 1-90 Check the white backing


Removal and replacement: Retention clips (M527)
● Introduction
● Step 1: Remove the retention clips
● Step 2: Unpack the replacement retention clips
● Step 3: Install the retention clips
Introduction
This document provides the procedures to remove and replace the M527 retention clips.

Retention clips (M527) part number
5851-6573 Retention clips kit (M527) with instruction guide
Required tools

Step 1: Remove the retention clips


3. If needed, remove any damaged retention clips from the document feeder.
TIP: Use the edge of a coin to loosen the clip.
Figure 1-94 Loosen damaged clips
4. Remove the retention clip (callout 1).
Figure 1-95 Remove the retention clip
Step 2: Unpack the replacement retention clips
For complete information on HP's recycling programs, go to Product return and recycling.

3
Step 3: Install the retention clips
1. If a spring comes off of a retention clip, make sure that it is correctly repositioned on the clip.

2. Install the clip (callout 1) in the opening (callout 2) in the document feeder.

4. Place the white backing, on the flatbed scanner glass as shown.


Removal and replacement: Keyboard assembly (M527c/z)
NOTE: M527c/z printers only.
● Introduction
● Step 1: Remove the keyboard (M527c/z)
● Step 3: Install the keyboard (M527c/z)
Introduction
This document provides the procedures to remove and replace the keyboard assembly (M527c/z).

Keyboard (M527c/z) part number
B5L47-67019 Keyboard assembly (US) kit (M527c/z) with instruction guide
B5L47-67020 Keyboard assembly (UK) kit (M527c/z) with instruction guide
Required tools

Post service test
Use the physical keyboard (in the same way the virtual touchscreen keyboard is used) to make sure that it is
correctly functioning.
Step 1: Remove the keyboard (M527c/z)
1. Tilt up the control panel (callout 1) and open the document feeder (callout 2).

Figure 1-104 Tilt up the control panel and open the document feeder
the cover.
NOTE: The thin black-plastic cover will separate from the white plastic control-panel base.
Figure 1-105 Remove the control-panel cover

4. Open the connector latch to release the keyboard flat cable.
Figure 1-107 Release the keyboard flat cable

5. Slide the keyboard tray out until it stops.
Figure 1-108 Slide the tray out
6. Push up on the keyboard tray to release two tabs on the bottom of the tray, and then slide the tray
toward you to disengage the tabs.
Figure 1-109 Disengage the tabs

7. Slide the keyboard tray all the way out of the printer to remove it.
Figure 1-110 Remove the keyboard
Step 3: Install the keyboard (M527c/z)
1. Position the flat cable (callout 1) on the keyboard into the keyboard slot (callout 2).

Figure 1-112 Install the FFC
2
1
2. Slide the keyboard tray into the slot.
Figure 1-113 Install the keyboard

3. If the flat cable (callout 1) is not in the opening (callout 2) in the control panel base, carefully reach in
and thread the flat cable through the opening.
Figure 1-114 Check the flat cable
4. Position the keyboard flat cable in the connector, and then close the connector latch.
Figure 1-115 Close the flat cable latch

Figure 1-116 Install the control-panel cover
6. Beginning at the left side of the control-panel cover, carefully push down along the top edge of the cover
to engage five tabs.
NOTE: If the keyboard is unresponsive after turning the printer on, check the flat cable installed in step
4. Reinstall the cable if necessary.

Customer self-repair (CSR) B parts and assemblies

NOTE: For a complete list of CSRs, see the customer self-repair kits table in the printer repair manual (parts
chapter).
● Removal and replacement: Multipurpose tray (Tray 1) pickup roller and separation pad
● Removal and replacement: Tray 2-x roller kit
● Removal and replacement: Control panel (M501)

Removal and replacement: Multipurpose tray (Tray 1) pickup roller and separation pad
NOTE: The figures in this section show the M506. However, the procedure is correct for the M501 and M527
printers.
● Introduction
● Step 1: Remove the roller
● Step 2: Remove the separation pad assembly
● Step 3: Unpack the replacement roller and pad
● Step 4: Install the separation pad assembly
● Step 5: Install the roller
Introduction
This document provides the procedures to remove and replace the Multipurpose (MP) tray (Tray 1) roller,
pickup and separation pad.

TIP: The figures in this procedure show the toner cartridge removed. While not necessary, it might be easier
to replace the rollers and separation pad with the toner cartridge removed.
MP tray (Tray 1) roller, pickup and separation pad part number
F2A68-67914 Tray 1 pickup roller, separation pad, and spring kit with instruction guide
Required tools
● No special tools are required to remove these parts.

Post service test

Print a page from Tray 1 to make sure that the printer is functioning correctly.
Step 1: Remove the roller
2. Release two tabs between the roller collar and roller (callout 1), and then rotate the top of the roller out
and away from the printer (callout 2).
TIP: Pushing down on the top of the roller might make it easier to release the tabs.
Figure 1-119 Release two tabs
2
1
1

3. Remove the roller.
Figure 1-120 Remove the roller
Step 2: Remove the separation pad assembly
1. Locate the tab on the back-side of the roller holder (callout 1), push down on the tab, and then move the
roller holder to the right to release it.
Figure 1-121 Release one tab

2. Open the registration-jam access plate (callout 1), depress the separation pad holder (callout 2), and
then to slide the roller holder all the way to the right (callout 3).
TIP: After moving the roller out of the way, release the registration-jam access plate. The roller holds
the plate out of the way.
Figure 1-122 Move the roller carriage out of the way
3. Remove the separation pad assembly.
NOTE: The spring under the assembly is not captive and can be easily lost.
Figure 1-123 Remove the separation pad assembly

4. Remove the spring (callout 1) from the separation pad assembly (callout 2).
NOTE: Retain this spring. It must be installed on the replacement separation pad.
TIP: If the spring is damaged or lost, a replacement spring is included in the kit.
Figure 1-124 Remove the spring
Step 3: Unpack the replacement roller and pad
CAUTION: Do not touch the gray spongy portion of the replacement roller or the black rubber portion of the
pad assembly. Skin oils on the roller can cause paper handling problems.

Step 4: Install the separation pad assembly
CAUTION: Do not touch the black rubber portion of the pad assembly. Skin oils on the pad can cause paper
handling problems. HP recommends washing your hands before handling the assembly.
1. Install the spring (callout 1) from the discarded separation pad assembly (or use the one supplied in this
kit) on to the replacement assembly (callout 2).
Figure 1-126 Install the spring
2. Align the slots in the assembly (callout 1) with the rails on the holder (callout 2).
Figure 1-127 Align the assembly with the holder

3. Install the pad assembly into the holder.
Reinstallation tip: The separation pad should freely move up and down on the spring when correctly
installed. If the pad does not freely move, remove it, check the spring, and then reinstall it.
Figure 1-128 Install the pad assembly
4. Slide the roller carriage back to the center of the shaft (the locking tab snaps into place).
NOTE: Slightly depress the separation pad so that the roller carriage can slide over it.
Figure 1-129 Slide the roller carriage to the left

Step 5: Install the roller
CAUTION: Do not touch the gray spongy portion of the replacement roller. Skin oils on the roller can cause
paper handling problems. HP recommends washing your hands before handling the assembly.
1. Place the pins on the under-side of the pickup roller in the slots on the holder, and then rotate the top of
the roller up and toward the printer.
NOTE: In this step, you start with the roller upside down, and then rotate it up and into its final
installed position.
Figure 1-130 Install the roller
2. Continue to rotate the top of the roller toward the printer until two tabs snap into place.
Figure 1-131 Engage two tabs

NOTE: If the toner cartridge was removed, do not forget to reinstall it.

Removal and replacement: Tray 2-x roller kit
NOTE: The figures in this section show the M506 and M527 Tray 2. However, the procedure is correct for
replacing the Tray 2 pickup and feed roller and separation roller assemblies in the M501, as well as the
optional Tray 3, Tray 4, and Tray 5 accessories.
The M501 only supports one optional input accessory (Tray 3).
● Introduction
● Step 1: Remove the tray
● Step 2: Remove the pickup and feed roller assembly
● Step 3: Remove the separation roller assembly
● Step 4: Unpack the replacement assemblies
● Step 5: Install the separation roller assembly
● Step 6: Install the pickup and feed roller assembly
● Step 7: Install the tray
Introduction
This document provides the procedures to remove and replace the paper pickup and feed roller and
separation roller assemblies (trays 2-x).

Paper pickup and feed roller and separation roller assemblies (Tray 2-x) part number
J8H60-67903 Trays 2-3 roller kit with instruction guide (M501)
F2A68-67913 Trays 2-x roller kit with instruction guide (M506/M527)
Required tools


Post service test
Print a page from the tray that the roller assemblies were replaced in to make sure that the printer is
functioning correctly.
Step 1: Remove the tray
1. Pull the tray straight out of the printer until it stops.
Figure 1-133 Pull the tray out until it stops

2. Lift the front of the tray, and then pull it out of the printer to remove it.
Figure 1-134 Release and remove the tray
Step 2: Remove the pickup and feed roller assembly
CAUTION: When handling the roller assembly, do not touch the gray spongy portion of the rollers. Skin oils
on the rollers can cause paper handling problems. HP recommends washing your hands before handling the
assembly.
1. Look up into the tray cavity to locate the roller assembly.
Figure 1-135 Locate the roller assembly

2. Grasp the white tab on the roller holder (callout 1), and then slide the roller assembly to the left to
compress the spring loaded shaft (callout 2).
Figure 1-136 Compress the spring-loaded shaft
2
1
3. With the spring loaded shaft depressed, rotate the right side of the roller assembly down and towards
you to release it.
Figure 1-137 Remove the roller assembly
Step 3: Remove the separation roller assembly
1. At the removed tray, release one tab (callout 1), and then pull the separation roller assembly straight up
to release it.

Figure 1-138 Release the assembly
2. Remove the separation roller assembly.
NOTE: The spring under the separation roller assembly is not captive. Do not lose the spring when
removing or installing the separation pad assembly.
Figure 1-139 Remove the assembly
Step 4: Unpack the replacement assemblies

TIP: The number of roller assemblies in the kit depends on the specific printer kit. The figure below shows
the M506/M527 kit contents. For the M501kit, only two sets of roller assemblies are supplied (one each for
Tray 2 and the optional paper feeder accessory).
Step 5: Install the separation roller assembly
1. Make sure that the spring is in place (callout 1), and then install the replacement assembly in the slot in
the tray.
NOTE: The spring under the separation roller assembly is not captive. Do not lose the spring when
removing or installing the separation pad assembly.
Figure 1-141 Install the assembly in the slot

2. Push the assembly straight down until the tab snaps into place.
Figure 1-142 Install the assembly
3. Repeatedly push down on and then release the separation pad. If the assembly is correctly installed it
should freely move up and down in the holder. If it does not move freely, remove it and then reinstall it
(see step 1).
Figure 1-143 Check the installation
Step 6: Install the pickup and feed roller assembly
CAUTION: When handling the roller assembly, do not touch the gray spongy portion of the rollers. Skin oils
on the rollers can cause paper handling problems. HP recommends washing your hands before handling the
assembly.

1. When the assembly is installed, the actuator pin (callout 1) on the roller assembly must be installed in
the slot (callout 2) in the actuator arm.
Figure 1-144 Check the pin on the assembly
2. Position the left end of the assembly on the spring loaded shaft and push it left to compress the shaft
(callout 1), keep the roller holder parallel to the underside of the printer, and then rotate the right end up
and into the printer (callout 2).
Figure 1-145 Install the roller assembly
1
2

3. Slowly release the depressed spring loaded shaft to allow the right end of the roller assembly to engage
with the right-side drive shaft.
Make sure that the right side of the assembly is fully engaged with the right-side drive shaft.
Figure 1-146 Decompress the spring-loaded shaft
4. To check the installation, repeatedly push up and release, the tray actuator (callout 1) and observe the
roller assembly. If the assembly is correctly installed, it moves up and down (callout 2).
NOTE: If the assembly does not properly move, remove it and then reinstall it, making sure that the
pin on the assembly is installed in the slot in the actuator arm. See Figure 1-144 Check the pin on the
assembly on page 103.
Figure 1-147 Check the installation
1
2

Step 7: Install the tray
1. With the tray at a slight angle, align the sides of the tray with the rails in the accessory, and then
partially slide the tray into the printer.
Figure 1-148 Install the tray
2. Push the tray straight into the accessory to close it.
Figure 1-149 Close the tray

Removal and replacement: Control panel (M501)
● Introduction
Introduction
This document provides the procedures to remove and replace the M501 control panel.

Control panel (M501) part number
J8H60-67904 Control panel (M501) with instruction guide
Required tools

Post service test
Access the menus by using the printer control panel, and then print a configuration page to make sure that
the printer is functioning correctly.
1. Remove one screw (callout 1), and then slide the cover toward the rear of the printer to remove it
(callout 2).

2. Disconnect one flat cable (callout 1).
Figure 1-151 Disconnect one flat cable

3. Locate two tabs (callout 1) along the rear edge of the control panel.
Figure 1-152 Locate two tabs
4. Release the two tabs, and then rotate the rear edge of the control panel up and away from the printer.
TIP: Use a small flat-blade screw driver to release the two tabs.
Figure 1-153 Release the control panel

5. Pass the flat cable attached to the control panel thorough the opening in the printer chassis, and then
remove the control panel.
TIP: Don’t forget to remove the protective film on the display of the replacement control panel.
1. Position the replacement control panel over the printer.

Figure 1-156 Position the control panel over the printer
2. Engage the tabs (callout 1) on the front side of the control panel into the slots in the top cover
(callout 2).
Figure 1-157 Engage the tabs with the slots

3. Carefully pass the flat cable through the opening in the printer chassis.
Figure 1-158 Install the flat cable
4. With the front tabs engaged, rotate the rear edge of the control panel down and onto the printer to
engage the rear tabs.
Figure 1-159 Rotate the rear edge of the control panel down

5. Firmly push down on the rear edge of the control panel to make sure that the tabs snap into place.
Figure 1-160 Make sure that the tabs snap into place
6. Connect one flat cable (callout 1).
Figure 1-161 Connect one flat cable

7. Slide the formatter cover towards the front of the printer to install it (callout 1), and then install one
screw (callout 2).

Field replaceable units (FRUs) / Bench repairable units (BRUs)
Removal and replacement: External panels, covers, and doors
● Removal and replacement: Formatter cover
● Removal and replacement: Control-panel cover (M527)
● Removal and replacement: Top-rear cover (M527)
● Removal and replacement: Top-left cover (M527)
● Removal and replacement: Document feeder (M527)
● Removal and replacement: Cartridge door assembly
● Removal and replacement: Rear door assembly
● Removal and replacement: Right cover
● Removal and replacement: Left cover
● Removal and replacement: Stapler door or stapler blank cover (M527)
● Removal and replacement: Stapler stationary (inner) cover (M527)
● Removal and replacement: Top cover (M527)
● Removal and replacement: Top cover (M501/M506)
● Removal and replacement: Paper delivery tray (output bin)
● Removal and replacement: Sub-scanner assembly (SSA) (M527)
● Removal and replacement: Integrated-scanner assembly (ISA) (M527)

Removal and replacement: Formatter cover
● Introduction
Introduction
This document provides the procedures to remove and replace the formatter cover.

Formatter cover part number
RC4-4200-000CN Formatter cover (M501)
RM2-5725-000CN Formatter cover (M506)
RM2-5717-000CN Formatter cover (M527)
Required tools
● No special tools are needed to remove or install this assembly.

Post service test
No post service test are available for this assembly.
1. M501: Remove one screw (callout 1), and then slide the cover toward the rear of the printer to remove it
(callout 2).

Figure 1-163 Remove the formatter cover (M501)
2. M506/M527: Slide the cover toward the rear of the printer to remove it.
Figure 1-164 Remove the formatter cover (M506/M527)


M527
M527
M501
M501
M506
M506
1. M501: Slide it toward the front of the printer to install it (callout 1), and then install one screw
(callout 2).
Figure 1-166 Install the formatter cover (M501)

2. M506/M527: Slide it toward the front of the printer to install it.
Figure 1-167 Install the formatter cover (M506/M527)

Removal and replacement: Control-panel cover (M527)
● Introduction
● Step 1: Remove the control-panel cover (M527)
● Step 2: Unpack the replacement cover
● Step 3: Install the control-panel cover (M527)
Introduction
This document provides the procedures to remove and replace the control-panel cable cover (M527).

Control-panel cover (M527) part number
B5L46-60117 Control-panel cover (M527)
Required tools

Post service test
No service test for this assembly.
Step 1: Remove the control-panel cover (M527)
1. If the document feeder is not open, open it now.

the cover.

Step 2: Unpack the replacement cover
Step 3: Install the control-panel cover (M527)

cover.


Removal and replacement: Top-rear cover (M527)
● Introduction
● Step 2: Remove the top-left cover
● Step 3: Remove the top-rear cover
● Step 5: Install the top-rear cover
● Step 6: Install the top-left cover
Introduction
This document provides the procedures to remove and replace the top-rear cover (M527).

Top-rear cover (M527) part number
RC4-3002-000CN Cover, top rear
Required tools

Post service test

Step 2: Remove the top-left cover
1. Open the toner-cartridge door, release two tabs (callout 1), and then rotate the rear edge of the cover
away from the printer.

2. Continue to rotate the cover away from the printer to release two more tabs at the middle of the cover.
3. Slide the cover toward the rear of the printer to release two bosses at the front of the cover.
Figure 1-178 Slide the cover

4. Remove the cover.
Step 3: Remove the top-rear cover
1. Remove one screw (callout 1), and then open the rear door.
Figure 1-180 Remove one screw

2. Rotate the exposed edge of the cover away from the printer (as shown).
Figure 1-181 Rotate the cover
3. Continue to rotate the cover away from the printer to release one boss.
Figure 1-182 Release one boss


Step 5: Install the top-rear cover
1. Engage one boss (callout 1), and then rotate the cover towards the printer (callout 2).
Figure 1-185 Engage one boss
1 2
2. Continue to rotate the cover toward the printer to install it.

3. Install one screw (callout 1), and then close the rear door.
Figure 1-187 Install one screw
Step 6: Install the top-left cover
1. Position the front edge of the cover on the printer, and then slide the cover toward the front of the
printer to engage two bosses at the front of the cover.

2. Rotate the cover towards the printer to engage two tabs at the middle of the cover.
3. Continue to rotate the cover onto the printer to engage two tabs (callout 1) at the rear edge of the cover.
NOTE: Close the toner-cartridge door.



Removal and replacement: Top-left cover (M527)
● Introduction
Introduction
This document provides the procedures to remove and replace the top-left cover (M527).

Top-left cover (M527) part number
RC4-4147-000CN Cover, top left
Required tools

Post service test





Removal and replacement: Document feeder (M527)
● Introduction
● Step 4: Remove the document feeder
● Step 6: Install the document feeder
● Step 7: Install the retention clips and white backing
● Step 11: Reset the firmware counter
Introduction
This document provides the procedures to remove and replace the document feeder (M527).

Document feeder (M527) part number
B5L47-67902 ADF whole unit (document feeder; M506n/dn/x and M527dn/f) kit with instruction
guide1
B5L47-67901
ADF whole unit (document feeder; M527 c/z) kit with instruction guide1
1 This kit includes a replacement white backing and white backing retention clips.
Required tools


Post service test
Use the document feeder to make a copy to make sure that it is properly functioning.





Step 4: Remove the document feeder
1. Remove one screw (callout 1), and then remove the cable cover (callout 2).

1
2
2. Disconnect one flat-flexible cable (FFC; callout 1), remove one ground screw (callout 2), and then
disconnect five connectors (callout 3).
Figure 1-210 Disconnect the FFC, ground cable, and connectors

4. Tilt the document feeder back until it stops (callout 1), and then lift it up until it stops (callout 2).
NOTE: The tabs are located on the front side (scanner flatbed glass) of the hinges. Use the figure
above to locate the tabs.
Figure 1-212 Raise the document feeder

5. Support the document feeder, and then use a small flat-blade screwdriver to release two tabs on the
document feeder hinges.
below to locate the tabs.
6. Lift the document feeder up to remove it.
NOTE: While removing the document feeder, carefully pass the wire harnesses and the FFC through the
opening in the scanner.
Figure 1-214 Remove the document feeder


3
Step 6: Install the document feeder
A replacement document feeder is shown in this procedure (white backing not installed). However, the install
steps are valid for all document feeders.
1. Pass the flat cable and wire harness on the replacement document feeder through the hole in the
scanner chassis (callout 1), and then align the hinges (callout 2) with the slots (callout 3) in the chassis.
Figure 1-216 Install the document feeder
2
1

2. Continue to pass the flat cable and wire through the opening in the chassis (callout 1), and then insert
the hinges (callout 2) into the slots.
CAUTION: Do not damage the flat cable or wire harnesses when the cable guide (callout 1) is installed
in its slot.
Figure 1-217 Lower the document feeder
1
2
3. Connect one FFC (callout 1), install one ground screw (callout 2), and then connect five connectors
(callout 3).
TIP: Close the document feeder as shown to make it easier to connect the connectors and install the
ground screw.
Figure 1-218 Connect the FFC, ground cable, and connectors

4. Connect one FFC (callout 1), install one ground screw (callout 2), and then connect five connectors
(callout 3).
TIP: Close the document feeder as shown to make it easier to connect the connectors and install the
ground screw.
Figure 1-219 Connect the FFC, ground cable, and connectors
2
1
Step 7: Install the retention clips and white backing
NOTE: This step is for replacement document feeders only, otherwise skip this step and go to Step 8: Install
the top-rear cover on page 153.
1. If a spring comes off of a retention clip, make sure that it is correctly repositioned on the clip.

2. Install the clip (callout 1) in the opening (callout 2) in the document feeder.

4. Place the white backing, on the flatbed scanner glass as shown.


1 2




Step 11: Reset the firmware counter
1. From the Home screen on the control panel, scroll to and touch the Device Maintenance button.
2. Scroll to and touch the Service button.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
4. Enter the following service access code for this printer: 10052715.
5. Scroll to and touch the Cycle Counts Item.
6. Reset the following items:
● Document Feeder Kit Interval; set to zero
● ADF Count; set to zero

Removal and replacement: Cartridge door assembly
● Introduction
● Step 2: Remove the cartridge door assembly
● Step 4: Install the cartridge door assembly
Introduction
This document provides the procedures to remove and replace the cartridge door assembly.

Cartridge door (toner) part number
F2A76-67912 Cartridge door assembly kit (M527; all) with instruction guide1
F2A68-667919 Cartridge door assembly kit (M506n/dn) with instruction guide1
F2A68-67920 Cartridge door assembly kit (M506x) with instruction guide1
RM2-5677-000CN Cartridge door assembly (M501)
J8H60-40001 Nameplate, LaserJet Pro M501
Hinge, cartridge door left RC4-3010–000CN
Link, pressure release RC4-4479-000CN

1 This kit includes the printer nameplates.
Required tools


Post service test
Make sure that the toner-cartridge door correctly opens and closes.
Step 2: Remove the cartridge door assembly
NOTE: If the toner cartridge was not removed prior to servicing the printer, remove it now.
1. Release the support shaft (callout 1), and then slide it toward the center of the door (callout 2).

TIP: It might be easier to release the support shaft by using a small flat-blade screwdriver.
Figure 1-236 Release the support shaft
2. Remove the support shaft.
Figure 1-237 Remove the support shaft

3. Release one tab (callout 1), and then slide the guide out of the printer (callout 2).
CAUTION: Be careful, the tab (callout 1) can be easily broken.
Figure 1-238 Remove the guide
4. Use a small flat-blade screwdriver to gently pry the white-plastic door arm (callout 1) off of the gray-
plastic pressure-release link (callout 2) to release the door arm.
Figure 1-239 Release the pressure-release link
1
2

5. With the door in the partially closed position, slightly raise the left end (callout 1; raise it over the sheet-
metal hinge boss), and then slide the door to the left (callout 2) to release the right hinge (callout 3).
CAUTION: The door is still attached to the printer by the left-side retainer arm. Do not attempt to
completely remove the door.
Figure 1-240 Release the door
2
3
6. Rotate the door away from the printer until the keyed pin on the left-side retainer arm can disengage
from the door.
Figure 1-241 Release the left-side retainer arm

7. Remove the door.
Figure 1-242 Remove the door
X X
XX
et
erJ
Las
HP
XX
XX
et
erJ
Las
HP
XX
XX
et
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Las
HP
XX
t XX
e rJe
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HP

Step 4: Install the cartridge door assembly
1. Position the door close to the printer, and then engage the keyed pin on the left-side retainer arm with
the hole in the door.
TIP: It might be easier to engage the keyed pin with the hole by using a small flat-blade screwdriver.
Figure 1-244 Engage the left-side retainer arm
2. Engage the right-side door hinge pin with the hole in the chassis (callout 1).
NOTE: There are two right-side hinge pins (not shown in callout 1).
TIP: Keep a finger pressed on the left-side retainer arm so that it does not disengage from the door.
Figure 1-245 Install the door

3. Install the gray-plastic pressure-release link (callout 1) onto the white-plastic door arm (callout 2).
IMPORTANT: Make sure that the arm snaps on to the link. Partially close and open the door to verify
that the link (callout 2) moves in and out of the printer as the door closes/opens.
Figure 1-246 Install the pressure-release link
2
1
4. Slide the guide into the printer (callout 1), and then make sure that the tab (callout 2) snaps into place to
secure the guide to the chassis.
Figure 1-247 Install the guide

5. Position the support shaft on the door, and then align the left-side hinge on the door with the hole in the
chassis (callout 1).
Figure 1-248 Align the hinge

6. Push the shaft towards the left side of the printer to install it (callout 1).
NOTE: Make sure that the support shaft is fully installed and correctly orientated (callout 2) so that it
will not interfere with the door opening and closing.
Reinstallation tip: If a replacement door was installed, make sure to install the nameplate (supplied
in the kit) corresponding to the printer on the door.
Figure 1-249 Install the support shaft


Removal and replacement: Rear door assembly
● Introduction
● Step 1: Remove the rear door assembly
● Step 3: Install the rear door assembly
Introduction
This document provides the procedures to remove and replace the rear door assembly.

Rear door assembly part number
RM2-5726-000CN Rear door assembly (M527/M506/M501 duplex models)
RM2-5712-000CN Rear door assembly (M506/M501 simplex models)
Required tools

Post service test
Step 1: Remove the rear door assembly
1. At the rear of the printer, remove two screws (callout 1).

2. Rotate the bottom edge of the assembly away from the printer to release it.
Figure 1-253 Rotate the bottom of the cover

3. Pull down on the assembly to remove it.
Step 3: Install the rear door assembly
1. Engage the top edge of the assembly with the printer.

2. Rotate the bottom edge of the cover towards the printer.

3. Install two screws (callout 1).

Removal and replacement: Right cover
● Introduction
● Step 5: Remove the right cover
● Step 7: Install the right cover
Introduction
This document provides the procedures to remove and replace the right cover.

Right cover part number
RC4-4437-000CN Right cover
Required tools


Post service test
(callout 2).



1
2

2
3
from the door.

7. Remove the door.

Step 5: Remove the right cover
IMPORTANT: The black-plastic cassette front and rear guides (located inside the tray cavity) can be easily
dislodged. Do not lose the guides when the cover is removed or installed.
NOTE: The M527 printer is shown in this procedure. However, this procedure is valid for the M501/M506
printers.
1. Before proceeding, take note of the location of the tabs and bosses on the inside of the cover.

Figure 1-273 Locate the tabs and bosses
2. Remove two screws (callout 1).

3. At the rear of the printer, release one boss.
CAUTION: It might be easier to remove the cover with the printer slightly hanging over the edge of the
workspace. Do not let the printer tip and fall off of the workspace when removing the cover.
4. At the bottom edge of the cover, release two bosses.
Figure 1-276 Release two bosses

5. Near the formatter, release one tab.
TIP: Hold the bottom of the cover away from the printer, and then use a small flat-blade screw driver
to easily release this tab.
6. At the top rear edge of the cover, release one tab.
TIP: Use a small flat-blade screw driver to easily release this tab.

7. Rotate the rear of the cover away from the printer (callout 1), slide the cover toward the front of the
printer (callout 2) to release two bosses (callout 3), and then remove the cover.
2
3

Step 7: Install the right cover
printers.

2. At the front of the cover engage two bosses (callout 1/2), and then rotate the rear of the cover toward
the printer (callout 3).
CAUTION: It might be easier to install the cover with the printer slightly hanging over the edge of the
TIP: Make sure that the power switch at the front of the printer is positioned in the opening in the
cover and that it does not interfere with the cover installation.
2
1
3. At the top rear edge of the cover, engage one tab.
Figure 1-283 Engage one tab

4. Near the formatter, engage one tab.
5. At the bottom edge of the cover, engage two bosses.
Figure 1-285 Engage two bosses

6. At the rear of the printer, engage one boss.



2
1


(callout 2).




Removal and replacement: Left cover
● Introduction
● Step 4: Remove the left cover
● Step 6: Install the left cover
Introduction
This document provides the procedures to remove and replace the left cover.

Left cover part number
RM2-5727-000CN Left cover
Required tools

Post service test



1
2

2
3
from the door.

7. Remove the door.

Step 4: Remove the left cover
printers.

Figure 1-313 Locate of the tabs and bosses
2. Remove one screw (callout 1).

3. At the front of the printer, release one boss (callout 1), and then rotate the front edge of the cover away
from the printer to release three tabs (callout 2).
Figure 1-315 Release one boss and three tabs
4. At the bottom edge of the cover, release two tabs.

5. Continue to rotate the front edge of the cover away from the printer (callout 1), and then slide the cover
toward the rear of the printer (callout 2) to remove it.
NOTE: If the cover is difficult to rotate or slide as shown below, make sure that the bottom tabs
(released in the previous step) are completely disengaged from the chassis.
2
1

Step 6: Install the left cover
printers.

2. Engage the rear edge of the cover (callout 1), and then rotate the rear edge of the cover toward the
printer (callout 2).
3. At the bottom edge of the cover, engage two tabs.

4. At the front of the printer, engage three tabs (callout 1), and then continue to rotate the front edge of
the cover toward the printer to engage one boss (callout 2).
Figure 1-322 Engage three tabs and one boss
5. Install one screw (callout 1).



2
1




Removal and replacement: Stapler door or stapler blank cover (M527)
● Introduction
● Step 2: Remove the stapler door
● Step 4: Install the stapler door
Introduction
This document provides the procedures to remove and replace the stapler door or stapler blank cover.

Stapler door or stapler blank cover part number
F2A76-40004 Stapler door (M527c/f/z)
F2A76-40005 Stapler blank cover (M527dn)
Required tools
● Small flat-blade screw driver

Post service test
For stapler models, staple two pages together.


Step 2: Remove the stapler door
The M527dn does not have a convenience stapler.
1. Do one of the following:
● M527c/f/z: Open the stapler door.
● M527dn: Use a small flat-blade screw driver to release two tabs (callout 1), and then rotate the
cover away from the printer (callout 2).
Figure 1-336 Open the door or release the cover
2
1
● M527c/f/z: Use a small flat-blade screwdriver to release the upper hinge.
● M527dn: Slide the cover toward the front of the printer to remove it.

Figure 1-337 Release the upper hinge or remove the cover
3. M527c/f/z: Use a small flat-blade screwdriver to release the lower hinge.
Figure 1-338 Release the lower hinge

4. M527c/f/z: Remove the door.
Step 4: Install the stapler door
NOTE: The M527dn does not have a convenience stapler.
● M527c/f/z: Position the door near the printer.
● M527dn: Position the cover on the printer.

Figure 1-341 Install the door or cover
2.
● M527c/f/z: Engage the lower hinge.
● M527dn: Rotate the cover towards the printer (callout 1), and then make sure that the two tabs
(callout 2) snap into place to install the cover.
Figure 1-342 Engage the lower hinge or engage the cover
1
2

3. M527c/f/z: Engage the upper hinge.
Figure 1-343 Engage the upper hinge
4. M527c/f/z: Close the stapler door.
Figure 1-344 Close the door



Removal and replacement: Stapler stationary (inner) cover (M527)
● Introduction
● Step 2: Remove the stapler door
● Step 3: Remove the stapler stationary (inner) cover
● Step 5: Install the stapler stationary (inner) cover
● Step 6: Install the stapler door
Introduction
This document provides the procedures to remove and replace the cassette stapler stationary (inner) cover.

Stapler stationary (inner) cover part number
F2A76-40003 Stapler stationary (inner) cover (M527c/f/z)
Required tools
● Small flat-blade screw driver—152.4 mm (6 in) shaft

Post service test

Step 2: Remove the stapler door
2
1


Step 3: Remove the stapler stationary (inner) cover
1. Before proceeding, take note of the locations of the upper tab (callout 1) and the lower tab (callout 2) on
the stapler stationary (inner) cover.
Figure 1-351 Locate the tabs

2. Use a long-shaft small flat-blade screwdriver to release the lower tab.
3. Use a long-shaft small flat-blade screwdriver to release the upper tab.

4. With the tabs disengaged the front of the cover is released. Rotate the front of the cover away from the
printer (callout 1) to release the rear of the cover (callout 2), and then remove it.
1 2

Step 5: Install the stapler stationary (inner) cover
2. Engage the rear edge of the cover with the printer (callout 1), and then rotate the front edge of the cover
onto the printer (callout 2) to engage the two tabs.
1
2

3. Verify that the upper tab is engaged.
4. Verify that the lower tab is engaged.
Step 6: Install the stapler door

2.
1
2




Removal and replacement: Top cover (M527)
● Introduction
● Step 3: Remove the fax PCA (M527)
● Step 4: Remove the stapler door or stapler blank cover (M527)
● Step 5: Remove the stapler stationary (inner) cover (M527)
● Step 11: Remove the integrated scanner assembly (M527)
● Step 13: Remove the top cover (M527)
● Step 15: Install the top cover (M527)
● Step 17: Install the integrated scanner assembly (M527)
● Step 22: Install the stapler stationary (inner) cover (M527)
● Step 23: Install the stapler door or stapler blank cover (M527)
● Step 24: Install the fax PCA (M527)
Introduction
This document provides the procedures to remove and replace the top cover (M527).


Top cover (M527) part number
RM2-5718-000CN Top cover (M527)
Required tools

Post service test



Step 3: Remove the fax PCA (M527)
NOTE: M527c/f/z printers only (optional for the M527dn).
1. Disconnect three connectors (callout 1).
Figure 1-368 Disconnect three connectors

2. Pinch the retainer to release it.
Figure 1-369 Release the fax PCA
3. Rotate the connector end of the fax PCA out and away from the formatter (callout 1), and then slide it as
Figure 1-370 Remove the fax PCA
1
2

Step 4: Remove the stapler door or stapler blank cover (M527)
2
1

Step 5: Remove the stapler stationary (inner) cover (M527)


1 2








1
2

2
3
from the door.

7. Remove the door.
NOTE: The M527 printer is shown in this procedure. However, this procedure is valid for the M506 printer.


2
1
Step 11: Remove the integrated scanner assembly (M527)
NOTE: The ISA includes the document feeder, sub-scanner assembly (SSA), and the scanner control board
(SCB)

IMPORTANT: This screw fastens the ISA ground plate to the printer chassis. Do not lose this screw.
2. Disconnect three connectors (callout 1), pass the wire harnesses and cables through the opening in the
cover (callout 2), and then release them from the retainers (callout 3).
NOTE: One cable (callout 4) does not need to pass through the opening in the cover.
TIP: It might be easier if the WiFi PCA and holder (callout 5) is detached from the printer, and then
moved out of the way.
Figure 1-403 Disconnect cables and connectors
4
1

3. Disconnect three connectors (callout 1), and then remove six screws (callout 2).
Figure 1-404 Disconnect connectors and remove screws
4. Slightly slide the ISA towards the back of the printer to release it.
Figure 1-405 Slide the ISA towards the back of the printer

5. Remove the ISA.
Figure 1-406 Remove the ISA


CAUTION: It might be easier to remove the cover with the printer slightly hanging over the edge of
the workspace. Do not let the printer tip and fall off of the workspace when removing the cover.

2
3

Step 13: Remove the top cover (M527)
1. At the front right of the printer, remove one screw (callout 1), and then remove the sheet-metal plate
(callout 2).
Figure 1-414 Remove one screw and the plate
2. At the top rear of the printer, remove three screws (callout 1).

3. At the top front of the printer, remove three screws (callout 1).
NOTE: The screw (callout 2) on the lower-right portion of the cover is a different color than the other
two screws, and is surrounded by sheet-metal. It might appear that this screw does not need to be
removed. Remove this screw.
4. At the front left of the printer, release one boss.

5. Rotate the front of the cover up and away from the printer.
CAUTION: As the cover is rotated up, carefully pass the cables and wire harnesses the hole in the cover
(callout 1).
Figure 1-418 Rotate the front of the cover up

Step 15: Install the top cover (M527)
1. Position the rear edge of the cover on the chassis.

2. Rotate the front of the cover down onto the printer.
CAUTION: As the cover is rotated down, carefully pass the cables and wire harnesses the hole in the
cover (callout 1).
Figure 1-422 Rotate the front of the cover down
3. At the front left of the printer, engage one boss.

4. At the top front of the printer, install three screws (callout 1).
5. At the top rear of the printer, install three screws (callout 1).

6. At the front right of the printer, install the sheet-metal plate (callout 1), and then install one screw
(callout 2).
Figure 1-426 Install one screw and the plate

2
1


Step 17: Install the integrated scanner assembly (M527)
(SCB)
1. Before proceeding, locate the ISA mounting pins (callout 1) on the bottom of the ISA and the slots
(callout 2) on the printer base.

Figure 1-434 Locate the ISA mounting pins and slots
2. Position the ISA on the printer base with the pins in the slots.
NOTE: To locate the pins and slots, see the previous step.
Figure 1-435 Install the ISA

3. Slightly slide the ISA towards the front of the printer to engage it.
CAUTION: Make sure that none of the wire harnesses or cables are caught underneath the assembly
when installing it.
Figure 1-436 Slide the ISA towards the front of the printer
4. Install six screws (callout 1), and then connect three connectors (callout 2).
Figure 1-437 Install screws and connect connectors

5. Install the wire harnesses and cables in the retainers (callout 1), pass them through the opening in the
cover (callout 2), and then connect three connectors (callout 3).
TIP: If the WiFi PCA and holder (callout 4) was detached from the printer and then moved out of the
way, reinstall it now.
Figure 1-438 Connect cables and connectors
4
2
IMPORTANT: This screw fastens the ISA ground plate to the printer chassis. This screw must be
installed.




2
1




1 2



Step 22: Install the stapler stationary (inner) cover (M527)

1
2

Step 23: Install the stapler door or stapler blank cover (M527)
2.

1
2

Step 24: Install the fax PCA (M527)
1. Before proceeding, take note of the location of the slots (callout 1) in the sheet-metal where the fax PCA
cradle mounting tab and fax port (callout 2) must be installed.
Figure 1-468 Locate the slots in the sheet-metal

2. Insert the fax PCA cradle mounting tab and fax port in the slots in the sheet-metal plate (callout 1), and
then rotate the connector end of the fax PCA toward the formatter (callout 2).
Figure 1-469 Install the fax PCA
3. Engage the retainer with the slot in the formatter.
Reinstallation tip: Pinch the retainer to easily engage it with the slot.
Figure 1-470 Engage the fax PCA

4. Connect three connectors (callout 1).
Figure 1-471 Connect three connectors



Removal and replacement: Top cover (M501/M506)
● Introduction
● Step 9: Remove the top cover (M501/M506)
● Step 11: Install the top cover (M501/M506)
● Step 18: Install the control panel (M506x)
Introduction
This document provides the procedures to remove and replace the top cover (M506).


Top cover (M506) part number
RM2-5735-000CN Top cover (M501)
RM2-5687-000CN Top cover (M506; simplex)
RM2-5699-000CN Top cover (M506; duplex LCD)
RM2-5686-000CN Top cover (M506; duplex MF)
Required tools

Post service test

NOTE: This step is for the M506x printer. For all other printers, skip this step and proceed to Step 3: Remove
the formatter cover on page 296.

2. Use a small flat-blade screwdriver to release the control-panel screws cover, and then remove the cover.
3. Use a small Phillips screwdriver to remove two screws (callout 1).

2
1
(callout 2).

NOTE: This step is for the M501 printer. For all other printers, skip this step and proceed to Step 5: Remove
the rear door assembly on page 299.
1. Disconnect one flat cable (callout 1).

Figure 1-484 Disconnect one flat cable
2. Locate two tabs (callout 1) along the rear edge of the control panel.
Figure 1-485 Locate two tabs

3. Release the two tabs, and then rotate the rear edge of the control panel up and away from the printer.
TIP: Use a small flat-blade screw driver to release the two tabs.
Figure 1-486 Release the control panel
4. Pass the flat cable attached to the control panel thorough the opening in the printer chassis, and then
remove the control panel.




1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
Step 9: Remove the top cover (M501/M506)
The M506x is shown in this procedure. However, the steps are correct for all M506 models and the M501
printer.

2. M506 only: Release one cable retainer from the chassis.
TIP: Depress the tab on the retainer to release it.
Figure 1-511 Release one cable retainer
3. Release one boss.

4. Rotate the front of the cover up and away from the printer, and then remove the cover.
CAUTION: M506x only: As the cover is rotated up, carefully pass the cables the hole in the chassis
(callout 1).
NOTE: LCD control panel models only: Disconnect the control panel before removing the cover.
Transfer the hardware integration pocket (HIP) and/or universal serial bus (USB) covers from the discarded
top cover to the replacement top cover.
NOTE: M506 only: The duplex MF and LCD models have both the HIP and USB covers. The simplex LCD
model has only the USB cover.

Figure 1-514 Transfer the HIP and/or USB covers
Step 11: Install the top cover (M501/M506)
printer.
1. Position the rear edge of the cover on the printer, and then rotate the front of the cover down onto the
printer.
CAUTION: M506x only: As the cover is rotated down, carefully pass the cables the hole in the chassis
(callout 1).
NOTE: LCD control panel models only: Pass the cables through the opening in the cover, and then
connect the control panel after installing the cover.

2. Engage one boss.

3. M506 only: Install one cable retainer on the chassis.
TIP: Depress the tab on the retainer to install it.
Figure 1-518 Install one cable retainer
printers.



printers.

2
1




2
1




NOTE: This step is for the M501 printer. For all other printers, skip this step and proceed to Step 17: Install
1. Position the replacement control panel over the printer.
Figure 1-541 Position the control panel over the printer

2. Engage the tabs (callout 1) on the front side of the control panel into the slots in the top cover
(callout 2).
Figure 1-542 Engage the tabs with the slots
3. Carefully pass the flat cable through the opening in the printer chassis.
Figure 1-543 Install the flat cable

4. With the front tabs engaged, rotate the rear edge of the control panel down and onto the printer to
engage the rear tabs.
Figure 1-544 Rotate the rear edge of the control panel down
5. Firmly push down on the rear edge of the control panel to make sure that the tabs snap into place.
Figure 1-545 Make sure that the tabs snap into place

6. Connect one flat cable (callout 1).
Figure 1-546 Connect one flat cable
(callout 2).

Step 18: Install the control panel (M506x)
NOTE: This step is for the M506x printer. For all other printers, skip this step and proceed to Step 19: Install
the tray on page 334.
2
1

cover.
1
2

4. Use a small Phillips screwdriver to install two screws (callout 1).


Removal and replacement: Paper delivery tray (output bin)
● Introduction
● Step 16: Remove the paper delivery tray (output bin)
● Step 17: Unpack the replacement bin
● Step 18: Install the paper delivery tray (output bin)
● Step 28: install the stapler stationary (inner) cover (M527)

Introduction
This document provides the procedures to remove and replace the paper delivery tray (output bin).

Paper delivery tray (output bin) part number
RC4-4439-000CN Paper delivery tray (output bin)
Required tools
● Small flat-blade screwdriver

Post service test



2
1

(callout 2).

NOTE: This step is for the M527 printer. For the M501/M506, skip this step and go to Step 9: Remove the
rear door assembly on page 351.

1
2

2
1

NOTE: This step is for the M527c/f/z printers. For the M501, M506 and M527dn, skip this step and go to Step
9: Remove the rear door assembly on page 351.


1 2








1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
top cover (M501/M506) on page 369.
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

NOTE: This step is for the M506 printer. For the M527, skip this step and go to Step 16: Remove the paper
delivery tray (output bin) on page 371.
printer.


(callout 1).
Step 16: Remove the paper delivery tray (output bin)
NOTE: This procedure shows the M506 printer. However, this procedure is valid for the M527 printer.
1. Release two tabs (callout 1), and then slide the cover toward the front of the printer (callout 2).
1 2

2. Remove the bin.
Figure 1-622 Remove the bin
Step 17: Unpack the replacement bin

Step 18: Install the paper delivery tray (output bin)
▲ Position the bin on the printer (callout 1), and then push down to engage two tabs (callout 2).
NOTE: Position the tabs along the rear edge of the bin on the printer in the slots in the chassis.
Figure 1-624 Install the bin
2 1
NOTE: This step is for the M501/M506 printers. For the M527, skip this step and go to Step 20: Install the
top cover (M527) on page 375.
printer.
printer.
(callout 1).

2. Engage one boss.

NOTE: This step is for the M527 printer. For the M501/M506, skip this step and go to Step 22: Install the left
cover on page 382.

cover (callout 1).


(callout 2).
cover on page 382.

(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




NOTE: This step is for the M527 printer. For the M506, skip this step and go to Step 31: Install the formatter
cover on page 403.
1 2

cover on page 403.


Step 28: install the stapler stationary (inner) cover (M527)
NOTE: This step is for the M527c/f/z printers. For the M501/M506, skip this step and go to Step 31: Install
the formatter cover on page 403. For the M527dn, skip this step and go to Step 29: Install the stapler door or
stapler blank cover (M527) on page 398.

1
2

NOTE: This step is for the M527 printer. For the M501/M506, skip this step and go to Step 31: Install the
formatter cover on page 403.
2.

1
2




(callout 2).

NOTE: M506x model only.

2
1
cover.
1
2



Removal and replacement: Sub-scanner assembly (SSA) (M527)
● Introduction
● Step 1: Remove the white backing (M527)
● Step 4: Remove the fax PCA
● Step 9: Remove the scanner control board (SCB)
● Step 10: Remove the sub-scanner assembly (SSA)
● Step 12: Unpack the replacement SSA
● Step 12: Install the SSA
● Step 13: Install the SCB
● Step 18: Install the fax PCA
● Step 21: Install the white backing (M527)
Introduction
This document provides the procedures to remove and replace the sub-scanner assembly (SSA).


Sub-scanner assembly (SSA) part number
CF377-60104 Sub-scanner assembly (SSA) kit with instruction guide1

1 This kit includes a replacement white backing and white backing retention clips.
Required tools

Post service test
Print a configuration page, and then make a copy using the flatbed glass to make sure that it is properly
functioning.
Print a configuration page, and then make a copy using the document feeder to make sure that it is properly
functioning.
Step 1: Remove the white backing (M527)

3. If any of the retention clips (callout 1) remain attached to the white backing (or are damaged), go to step
4.
NOTE: If none of the retention clips remain attached to the white backing, skip the remaining substeps
in this removal procedure.
Figure 1-691 Check the retention clips

4. Verify that the spring is positioned correctly on the retention clip.
NOTE: If any of the retention clips or springs are damaged, replace them with the clips supplied in the
kit.
5. Install the replacement clip (callout 1) in the slot (callout 2) in the document feeder.

the cover.
NOTE: The thin black-plastic cover will separate from the white-plastic control-panel base.

3. M527c/z only: Open the connector latch to release the keyboard flat cable.
Figure 1-697 Disconnect the FFC (M527c/z)

4. Disconnect one HDMI cable (callout 1) and one connector (callout 2).
Figure 1-698 Disconnect connectors
1
2
5. Release the USB cable (callout 1) from the holder.
NOTE: M527z only: Disconnect one connector (callout 2).
Figure 1-699 Release the USB and disconnect the NFC PCA
2
1

7. Lift the front of the control panel off of the printer (callout 1), and then slide it toward the front of the
printer (callout 2) to remove it.


Step 4: Remove the fax PCA

1
2

2
1

NOTE: This step is for the M527c/f/z printers. For the M527dn, skip this step and go to Step 7: Remove the
top-left cover on page 421.


1 2




Step 9: Remove the scanner control board (SCB)
1. Disconnect all of the connectors from the SCB.
Reinstallation tip: There are eight wire-harness connectors, two flat-flexible cables (FFCs), and one
high definition multimedia interface (HDMI) cable connector.

Figure 1-722 Disconnect all of the connectors

3. Release one tab (callout 1), and then remove one ferrite from the holder (callout 2).
NOTE: The ferrite does not need to be removed from the FFC. Simply let it slide down the FFC until it
stops, and then let it hang out of the way.
Figure 1-724 Remove one ferrite
1 2
2 1

5. Slide the ferrite down the FFC to remove it.
Figure 1-726 Remove the ferrite from the FFC
6. Slide the SCB straight out of the printer.
Figure 1-727 Slide the SCB out

7. Remove the SCB.
Figure 1-728 Remove the SCB
Step 10: Remove the sub-scanner assembly (SSA)
The SCB is shown installed in this step. However, the procedure for removing the document feeder is correct
for this printer.
1. Remove one screw (callout 1), and then remove the cable cover (callout 2).
1
2

2. Disconnect one flat-flexible cable (FFC; callout 1), and then remove one ground screw (callout 2).
Figure 1-730 Disconnect the FFC and the ground cable
3. Tilt the document feeder back until it stops (callout 1), and then lift it up until it stops (callout 2).
Figure 1-731 Raise the document feeder

4. Support the document feeder, and then use a small flat-blade screwdriver to release two tabs on the
document feeder hinges.
above to locate the tabs.
5. Lift the document feeder up to remove it.
NOTE: While removing the document feeder, carefully pass the wire harnesses and the FFC through the
opening in the scanner.
Figure 1-733 Remove the document feeder

6. Remove one screw (callout 1), and then remove the control panel grounding clip (callout 2).
NOTE: M527c/z only: Remove the keyboard (callout 3).
7. Disconnect three connectors (callout 1), and then pass the wire harnesses and cables through the
opening in the cover (callout 2).

8. Remove four screws.
Figure 1-736 Remove four screws
9. Slide the SSA toward the front of the printer to release it.
Figure 1-737 Release the SSA

10. Remove the SSA.
Figure 1-738 Remove the SSA
Step 12: Unpack the replacement SSA

Step 12: Install the SSA
1. Before proceeding, locate the SSA mounting pins (callout 1) on the bottom of the SSA and the slots
Figure 1-740 Locate the SSA mounting pins and slots
NOTE: To locate the pins and slots, see Figure 1-740 Locate the SSA mounting pins and slots
on page 435.
Figure 1-741 Install the SSA

3. Slide the SSA toward the rear of the printer to engage it with the printer base.
Figure 1-742 Engage the SSA
4. Install four screws.
Figure 1-743 Install four screws

3 1
6. Install the control panel ground clip (callout 1), and then install one screw (callout 2).
NOTE: M527c/z only: Install the keyboard (callout 3).
7. M527dn and M527f only: Do the following:

a. Before proceeding, take note of mounting slots and tabs on the keyboard cover (supplied in the
kit).
Figure 1-746 Keyboard cover mounting slots and tabs (M527dn and M527f)
b. Position the keyboard cover in the opening on the replacement SSA, and then rotate it until it snaps
into place.
Figure 1-747 Install the keyboard cover (M527dn and M527f)

c. Make sure that the cover is properly installed—the tabs snap into place and the slots snap over the
bosses.
Figure 1-748 Check the keyboard cover (M527dn and M527f)
8. Pass the document feeder flat cable and wire harness through the hole in the scanner chassis (callout 1),
and then align the hinges (callout 2) with the slots (callout 3) in the chassis.
Figure 1-749 Install the document feeder

9. Continue to pass the flat cable and wire through the opening in the chassis (callout 1), and then insert
the hinges (callout 2) into the slots.
CAUTION: Do not damage the flat cable or wire harnesses when the cable guide (callout 1) is installed
in its slot.
Figure 1-750 Lower the document feeder
1 2
10. Connect one FFC (callout 1), and then install one ground screw (callout 2).
TIP: Close the document feeder as shown to make it easier to connect the FFC and install the ground
screw.
Figure 1-751 Connect the FFC and the ground cable

11. Install the cable cover (callout 1), and then install 1 screw (callout 2)
Figure 1-752 Install the cover and screw
2
1
Step 13: Install the SCB
1. Position the SCB in the printer.
CAUTION: To prevent damaging the FFCs, carefully hold them out of the way while installing the SCB.
Figure 1-753 Install the SCB

2. Slide the SCB straight into the printer until it stops.
Figure 1-754 Slide the SCB in
3. Slide the ferrite up the FFC to install it.
Figure 1-755 Install the ferrite on the FFC

4. Install the ferrite in the holder (callout 1). Make sure that the tab (callout 2) snaps over the ferrite.
Figure 1-756 Install the ferrite in the holder
1 2
2 1

6. Install three screws (callout 1).
7. Connect all of the connectors to the SCB.
Figure 1-759 Connect all of the connectors

1 2


NOTE: This step is for the M527c/f/z printers. For the M527dn, skip this step and go to Step 17: Install the
stapler door or stapler blank cover (M527) on page 449.

1
2


2.
1
2

Step 18: Install the fax PCA



1. M527c/z only: Make sure to feed the keyboard flat cable (callout 1) passes through the opening (callout
3) in the control-panel base when installing the control panel.
Figure 1-779 Check the keyboard flat cable (M527c/z)

2. Locate the four hooks on the printer and matching slots in the control-panel base (callout 1). The hooks
fit into the slots (callout 2) when the assembly is installed.
NOTE: Make sure that the grounding clip (callout 3) is on top of the assembly base when it is installed.
Figure 1-780 Locate the hooks and slots
3. Position the rear edge of the control panel in the printer (callout 1), and then lower the front edge down
(callout 2) to install it.
NOTE: If the control panel is difficult to install, make sure that the hooks, slots, and grounding clip are
correctly engaged. See step 3.
Figure 1-781 Install the control-panel

4. Install three screws (callout 1), make sure that the grounding clip is correctly installed (callout 2).
5. Connect one HDMI cable (callout 1) and one connector (callout 2).
1
2

6. Install the USB cable (callout 1) in the holder.
NOTE: M527c/z only: Connect one connector (callout 2).
Figure 1-784 Install the USB cable and connect the NFC PCA
2
1

7. M527z only: Position the keyboard flat cable in the connector, and then close the connector latch.
Figure 1-785 Connect the flat cable (M527z)

cover.
Reinstallation tip: If the keyboard is unresponsive after turning the printer on, check the flat cable
installed in step 8. Reinstall the cable if necessary.
Step 21: Install the white backing (M527)
1. Place the replacement white backing, on the flatbed scanner glass as shown.



Removal and replacement: Integrated-scanner assembly (ISA) (M527)


1
2

2
1

NOTE: This step is for the M527c/f/z printers. For the M527dn, skip this step and go to Step 5: Remove the
top-left cover on page 467.


1 2




Step 7: Remove the integrated-scanner assembly (ISA)
(SCB)

4
1


5. Remove the ISA.
Step 8: Install the ISA
(SCB)

when installing it.

4
2

installed.
1 2



NOTE: This step is for the M527c/f/z printers. For the M527dn, skip this step and go to Step 12: Install the
stapler door or stapler blank cover (M527) on page 482.

1
2

2.

1
2





Removal and replacement: Internal parts and assemblies
● Removal and replacement: Scanner control board (M527)
● Removal and replacement: Near field communication printed-circuit assembly (M506x/M527z)
● Removal and replacement: Wireless printed-circuit board (WiFI) (M506x)
● Removal and replacement: Wireless printed-circuit board (M527z)
● Removal and replacement: Fuser
● Removal and replacement: Stapler unit (M527c/f/z)
● Removal and replacement: Formatter
● Removal and replacement: Laser/scanner assembly
● Removal and replacement: Formatter case
● Removal and replacement: Fan (FM1)
● Removal and replacement: Fan (FM2)
● Removal and replacement: Fuser power supply (FPS)
● Removal and replacement: DC controller
● Removal and replacement: High-voltage power supply
● Removal and replacement: Low-voltage power supply

Removal and replacement: Scanner control board (M527)
● Introduction
● Step 2: Remove the top-left cover (M527)
● Step 3: Remove the top-rear cover (M527)
● Step 4: Remove the scanner control board (SCB)
● Step 5: Remove the SCB top cover
● Step 7: Install the SCB top cover
● Step 8: Install the SCB
● Step 9: Install the top-rear cover (M527)
● Step 10: Install the top-left cover (M527)
Introduction
This document provides the procedures to remove and replace the scanner control board (SCB) (M527).

Scanner control board (M527) part number
B5L47-67903 Scanner control board (M527)1 kit with instruction guide
1 M527 printers only.
Required tools
● No special tools are required for this assembly.


Post service test

Step 2: Remove the top-left cover (M527)


Step 3: Remove the top-rear cover (M527)


Step 4: Remove the scanner control board (SCB)
1. Disconnect all of the connectors from the SCB.

Figure 1-852 Disconnect all of the connectors

NOTE: The ferrite does not need to be removed from the FFC. Simply let it slide down the FFC until it
stops, and then let it hang out of the way.
1 2
2 1

5. Slide the ferrite down the FFC to remove it.
Figure 1-856 Remove the ferrite from the FFC
6. Slide the SCB straight out of the printer.
Figure 1-857 Slide the SCB out

7. Remove the SCB.
Figure 1-858 Remove the SCB
Step 5: Remove the SCB top cover
1. Remove two screws (callout 1), and then rotate the front edge of the cover up and off the SCB to release
it.

2. Remove the SCB top cover.
NOTE: Save the top cover. It must be installed on the replacement SCB.
Step 7: Install the SCB top cover
1. Position the rear edge of the SCB top cover on the replacement SCB assembly.

2. Rotate the front edge of the cover down and onto the SCB assembly, and then install two screws
(callout 1).
Step 8: Install the SCB
1. Position the SCB in the printer.
CAUTION: To prevent damaging the FFCs, carefully hold them out of the way while installing the SCB.

Figure 1-864 Install the SCB
2. Slide the SCB straight into the printer until it stops.
Figure 1-865 Slide the SCB in

3. Slide the ferrite up the FFC to install it.
Figure 1-866 Install the ferrite on the FFC
1 2

2 1
6. Install three screws (callout 1).

7. Connect all of the connectors to the SCB.
Figure 1-870 Connect all of the connectors
Step 9: Install the top-rear cover (M527)
1 2

Step 10: Install the top-left cover (M527)




Removal and replacement: Near field communication printed-circuit assembly (M506x/M527z)
NOTE: M506x and M527z models only.
● Introduction
● Step 1: Remove the control-panel cover (M527)
● Step 2: Remove the NFC PCA
● Step 3: Unpack the replacement PCA
● Step 4: Install the NFC PCA
● Step 5: Install the control-panel cover (M527)
Introduction
This document provides the procedures to remove and replace the near field communication (NFC) printed-
circuit assembly (PCA) (M506x and M527z models only).

Near field communication (NFC) PCA part number
B5L24-60001 Near field communication (NFC) PCA1
1 M506x and M527z models only.
Required tools
● No special tools are required for this assembly.

Post service test
Use a NFC enabled device to print a job from the printer.

Step 1: Remove the control-panel cover (M527)
1. If the document feeder is not open, open it now.
the cover.

Step 2: Remove the NFC PCA
1. Release two tabs (callout 1).

2. Turn the NFC PCA over to access the bottom side, disconnect one connector (callout 1), and then remove
the NFC PCA.
Figure 1-882 Remove the NFC PCA
Step 3: Unpack the replacement PCA
Step 4: Install the NFC PCA
1. Connect one connector (callout 1).

Figure 1-884 Connect one FFC
2. Install the NFC PCA on the holder.
NOTE: Make sure that the NFC is positioned under all four tabs on the holder.
Figure 1-885 Install the NFC PCA
Step 5: Install the control-panel cover (M527)

cover.


Removal and replacement: Wireless printed-circuit board (WiFI) (M506x)
NOTE: M506x models only.
● Introduction
● Step 6: Remove the wireless PCA (WiFi) (M506x)
● Step 8: Install the wireless PCA (WiFi) (M506x)
Introduction
This document provides the procedures to remove and replace the wireless PCA (M506x).

Wireless PCA part number
1150-7968 Wireless PCA1

1 M506x models only.
Required tools


Post service test
Use a wireless device to print a job from the printer.






1
2

2
3
from the door.

7. Remove the door.


CAUTION: It might be easier to remove the cover with the printer slightly hanging over the edge of
the workspace. Do not let the printer tip and fall off of the workspace when removing the cover.

2
3

Step 6: Remove the wireless PCA (WiFi) (M506x)
▲ Disconnect one connector (callout 1) release one tab (callout 2), and then remove the wireless PCA
(callout 3).
Figure 1-909 Remove the WiFi PCA
2
1

Step 8: Install the wireless PCA (WiFi) (M506x)
▲ Position the wireless PCA on the holder (callout 1), make sure that the tab snaps into place (callout 2),
and then connect one connector (callout 3).
Figure 1-911 Install the WiFi PCA
2
3

2
1




2
1







Removal and replacement: Wireless printed-circuit board (M527z)
NOTE: M527z models only.
● Introduction
● Step 2: Remove the wireless PCA (WiFi) (M527z)
● Step 4: Install the wireless PCA (WiFi) (M527z)
Introduction
This document provides the procedures to remove and replace the wireless PCA (M527z).

Wireless PCA part number (M527z)
1150-7968 Wireless PCA1

1 M527z models only.
Required tools
● No special tools are required to remove or replace this part.

Post service test
Use a wireless device to print a job from the printer.


Step 2: Remove the wireless PCA (WiFi) (M527z)
▲ Disconnect one connector (callout 1) release one tab (callout 2), and then remove the wireless PCA
(callout 3).
Figure 1-932 Remove the WiFi PCA
2
1

Step 4: Install the wireless PCA (WiFi) (M527z)
▲ Position the wireless PCA on the holder (callout 1), make sure that the tab snaps into place (callout 2),
and then connect one connector (callout 3).
Figure 1-934 Install the WiFi PCA
2
3



Removal and replacement: Fuser
● Introduction
● Step 2: Remove the fuser
● Step 4: Install the fuser
Introduction
This document provides the procedures to remove and replace the fuser.

Make sure the correct voltage fuser is installed in the printer.
CAUTION: The fuser is hot. Wait at least 30 minutes after turning the printer off before removing the
fuser.
Fuser part number
RM2-7948-000CN Fuser (110V/127V)
RM2-7949-000CN Fuser (220V/240V)
Required tools

Post service test


Step 2: Remove the fuser
NOTE: The M527 printer is shown in this procedure. However, the procedure is valid for the M506 printer.
The formatter cover is shown off in the following figures. However, it does not need to be removed to remove
the fuser.
1. Remove the connector cover.

2. Disconnect two connectors (callout 1).
Figure 1-940 Disconnect two connectors
3. Disconnect one connector.
Figure 1-941 Disconnect one connector

4. Remove four screws (callout 1).
5. Pull down on the fuser-shutter arm to release it from the fuser.
Figure 1-943 Release the pressure-release arm

6. Slide the fuser straight out of the printer.
Figure 1-944 Remove the fuser

Step 4: Install the fuser
NOTE: The M527 printer is shown in this procedure. However, the procedure is valid for the M506 printer.
The formatter cover is shown off in the following figures. However, it does not need to be removed to remove
the fuser.
1. Slide the fuser straight into the printer to install it.
Figure 1-946 Install the fuser
2. At the lower-left corner of the fuser, push up on the fuser-shutter arm to engage it with the fuser.
Figure 1-947 Engage the pressure-release arm

3. Install four screws (callout 1).
4. Connect one connector.
Figure 1-949 Connect one connector

5. Connect two connectors (callout 1).
Figure 1-950 Connect two connectors
6. Install the connector cover.



Removal and replacement: Stapler unit (M527c/f/z)
● Introduction
● Step 2: Remove the stapler door (M527)
● Step 4: Remove the stapler unit
● Step 6: Install the stapler unit
● Step 8: Install the stapler door (M527)
Introduction
This document provides the procedures to remove and replace the cassette stapler unit (M527).

Stapler unit part number
B5L46-60102 Stapler unit (M527c/f/z)
Required tools
● Small flat-blade screw driver—152.4 mm (6 in) shaft


Post service test
Use the convenience stapler to staple two pages together to test its operation.

Step 2: Remove the stapler door (M527)
2
1




1 2
Step 4: Remove the stapler unit
NOTE: M527 printer only.
1. Disconnect one connector (callout 1), and then remove one screw (callout 2).
Figure 1-964 Disconnect one connector and remove one screw

2. Remove the stapler unit.
Figure 1-965 Remove the stapler unit

Step 6: Install the stapler unit
NOTE: M527 printer only.
1. Position the stapler unit on the chassis.
Figure 1-967 Install the stapler unit
2. Install one screw (callout 1), and then connect one connector (callout 2).
Figure 1-968 Install one screw and connect one connector

1
2

Step 8: Install the stapler door (M527)

2.
1
2




Removal and replacement: Formatter
IMPORTANT: M506/M527: Take note of all empty connectors on the PCA before disconnecting any wire
harnesses or flat-flexible cables (FFCs). Some empty connectors might not be visible until other items—like
the hard-disk drive—are removed, so pay close attention while removing the formatter and accessory items.
● Introduction
● Step 2: Remove the fax PCA
● Step 4: Remove the embedded MultiMedia Card (eMMC)
● Step 5: Remove the dual in-line memory module (DIMM)
● Step 6: Remove the formatter
● Step 7: Unpack the replacement formatter
● Step 8: Install the formatter
● Step 9: Install the dual in-line memory module (DIMM)
● Step 10: Install the embedded MultiMedia Card (eMMC)
Introduction
This document provides the procedures to remove and replace the formatter.


Formatter part numbers
F2A76-67910 Formatter (M527) with instruction guide
F2A68-67915 Formatter (M506n and M506dn) with instruction guide
F2A68-67916 Formatter (M506x) with instruction guide
J8H60-67901 Formatter (M501n)
J8H60-67902 Formatter (M501n; China)
J8H61-67901 Formatter (M501dn)
J8H61-67902 Formatter (M501dn; China)
Required tools

Post service test
(callout 2).

NOTE: Fax models only. For all other models, skip this step and go to Step 3: Remove the hard-disk drive
(HDD) on page 570. For the M501 printer, skip this step and go to Step 6: Remove the formatter
on page 574.


1
2
NOTE: HDD models only. For all other models, skip this step and go to Step 4: Remove the embedded
MultiMedia Card (eMMC) on page 571. For the M501 printer, skip this step and go to Step 6: Remove the
formatter on page 574.

Step 4: Remove the embedded MultiMedia Card (eMMC)
NOTE: M506 printers and M527dn models only. For all other printers and models, skip this step and go to
Step 5: Remove the dual in-line memory module (DIMM) on page 572. For the M501 printer, skip this step
and go to Step 6: Remove the formatter on page 574.
▲ Locate the eMMC component on the formatter, and then pull it straight off of the formatter to remove it.

Figure 1-985 Remove the eMMC
Step 5: Remove the dual in-line memory module (DIMM)
NOTE: M506 and M527 printers only. For the M501 printer, skip this step and go to Step 6: Remove the
1. M506 only: Locate the DIMM component on the formatter, and then pull it straight off of the formatter
to remove it.

a. Locate the DIMM component on the formatter, release two locking arms (callout 1), and then let the
bottom edge of the DIMM rotate away from the holder (callout 2).
Figure 1-987 Release the DIMM (M527)

b. Pull the DIMM down and away from the holder to remove it.
Step 6: Remove the formatter
1. M501: Disconnect all of the connectors and FFCs, remove four screws (callout 1), and then remove the
formatter.
Figure 1-989 Remove the formatter (M501)

2. M506/M527: Disconnect all of the connectors and FFCs, remove four screws (callout 1), and then remove
the formatter.
IMPORTANT: Take note of all empty connectors on the formatter before disconnecting any wire
harnesses or flat-flexible cables (FFCs). Some empty connectors might not be visible until other items—
like the hard-disk drive—are removed, so pay close attention while removing the formatter and
accessories items.
Figure 1-990 Remove the formatter (M506/M527)
1
1
Step 7: Unpack the replacement formatter

Step 8: Install the formatter
1. M501: Position the formatter on the chassis, install four screws (callout 1), and then connect all of the
connectors and FFCs.
Figure 1-992 Install the formatter (M501)
2. M506/M527: Position the formatter on the chassis, install four screws (callout 1), and then connect all
of the connectors and FFCs.
IMPORTANT: Some connectors might need be empty if other items—for example a fax PCA—will be
installed later.
Figure 1-993 Install the formatter (M506/M527)
1
1
Step 9: Install the dual in-line memory module (DIMM)
NOTE: M506 and M527 printers only. For the M501 printer, skip this step and go to Step 13: Install the

1. M506 only: Push the DIMM straight on the connector to install it.
a. Insert the top edge of the DIMM in the holder.
Reinstallation tip: The DIMM is keyed and can only be inserted in the holder one way.
Figure 1-995 Insert the DIMM (M527)

b. Rotate the bottom edge of the DIMM toward the holder (callout 1), and then make sure that the two
locking arms snap into place (callout 2).
Step 10: Install the embedded MultiMedia Card (eMMC)
NOTE: M506 printers and M527dn models only. For all other M527 models, skip this step and go to Step 11:
Install the hard-disk drive (HDD) on page 579. For the M501 printer, skip this step and go to Step 13: Install
▲ Align the connector on the replacement eMMC (callout 1) with the connector on the formatter, and then
push the eMMC onto the formatter to install it.
IMPORTANT: Push on the eMMC at the location shown by the arrow. Ignore any “Push here” label on
the eMMC itself. Make sure that the eMMC is fully seated in the connector .
NOTE: The eMMC can only be installed in one direction on the formatter.

Figure 1-997 Install the eMMC
NOTE: HDD models only. For all other models, skip this step and go to Step 12: Install the fax PCA
on page 580. For the M501 printer, skip this step and go to Step 13: Install the formatter cover
on page 583.

NOTE: Fax models only. For all other models and printers, skip this step and go to Step 13: Install the



(callout 2).

Removal and replacement: Laser/scanner assembly
IMPORTANT: Some figures might show assemblies removed or installed that have not yet been removed or
installed at that specific step. However, the procedures are correct for this printer and the target assembly.
Always thoroughly read the instructions that accompany each figure.
● Introduction
● Step 16: Remove the laser/scanner assembly
● Step 18: Install the laser/scanner assembly

Introduction
This document provides the procedures to remove and replace the laser/scanner assembly.

Laser/scanner assembly part number
RM2-5528-000CN Laser/scanner assembly
Required tools

Post service test
NOTE: M506x model only. For all other models, skip this step and proceed to Step 2: Remove the tray
on page 588.



2
1

(callout 2).

NOTE: This step is for the M527 printers. For the M501/M506, skip this step and go to Step 9: Remove the

1
2

2
1

NOTE: This step is for the M527c/f/z printers. For the M501/M506, skip this step and go to Step 9: Remove
the rear door assembly on page 599. For the M527dn, skip this step and go to Step 7: Remove the top-left
cover (M527) on page 595.


1 2








1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

NOTE: This step is for the M501/M506 printers. For the M527, skip this step and go to Step 16: Remove the
laser/scanner assembly on page 619.

2. Release one cable retainer from the chassis.

(callout 1).
Step 16: Remove the laser/scanner assembly
NOTE: The M506 printer is shown in this procedure. However, the procedure is valid for the M527.
1. Disconnect one flat-flexible cable (FFC; callout 1), release the FFC from the retainers (callout 2), and then
move it out of the way.
Figure 1-1072 Disconnect one FFC

2. Remove the antistatic foam pad.
Reinstallation tip: Set the antistatic foam pad aside. It must be installed on the replacement laser/
scanner.
Figure 1-1073 Remove the antistatic foam pad
3. Disconnect one connector.

5. Disconnect one FFC, and then remove the laser/scanner.
Figure 1-1076 Remove the laser/scanner

Step 18: Install the laser/scanner assembly
NOTE: The M506 printer is shown in this procedure. However, the procedure is valid for the M527.
1. Connect one FFC, and then install the laser/scanner in the printer.
Figure 1-1078 Install the laser/scanner

3. Connect one connector.

4. Install the antistatic foam pad.
Figure 1-1081 Install the antistatic foam pad
5. Install the FFC in the retainers (callout 1), and then connect the FFC (callout 2) to the high-voltage power
supply (HVPS).
Figure 1-1082 Disconnect one FFC
printer.
(callout 1).

2. Engage one boss.

3. Install one cable retainer on the chassis.
cover on page 633.

cover (callout 1).


(callout 2).

cover on page 633.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2



the formatter cover on page 654. For the M527dn, skip this step and go to Step 29: Install the stapler door
or stapler blank cover (M527) on page 649.

1
2

2.

1
2




(callout 2).


2
1
cover.
1
2



Removal and replacement: Formatter case
● Introduction
● Step 19: Remove the formatter case
● Step 20: Unpack the replacement formatter case
● Step 21: Install the formatter case

● Step 33: Install the stapler door or blank cover (M527)
Introduction
This document provides the procedures to remove and replace the formatter case.

Formatter case part number
RL2-0895-000CN Case, formatter (M527)
Required tools


Post service test


2
1

(callout 2).

NOTE: If the HDD is not installed, skip this step and go to Step 5: Remove the fax PCA (M527) on page 666.

NOTE: If the fax PCA is not installed, skip this step and go to Step 6: Remove the formatter on page 668.


1
2
formatter.

the formatter.
accessories items.
1
1
NOTE: This step is for the M527printers. For the M501/M506, skip this step and go to Step 11: Remove the
rear door assembly on page 677. For the M527dn, skip this step and go to Step 9: Remove the top-left cover
(M527) on page 673.
2
1




1 2







1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

formatter case on page 697.
printer.


(callout 1).
1 2

2. Remove the bin.
Step 19: Remove the formatter case
1. M506 only: Remove two screws (callout 1), and then remove the sheet-metal plate (callout 2).
Figure 1-1218 Remove the sheet-metal plate

2. Carefully pass all cables and wire harnesses through the opening in the formatter case.
NOTE: The figure below shows the M506 printer. However this step is valid for the M501/M527
printers—there will be a different number of cables and wire harnesses.
Figure 1-1219 Pass all cables and wire harnesses through the opening
3. Remove one screw (callout 1), and then push down on one tab (callout 2) to release it.

4. Remove the guide.

6. Remove five screws (callout 1).
Figure 1-1223 Remove five screws
7. Disconnect one connector (callout 1), and then move the guide out of the way (callout 2).

8. Slightly lift up the formatter case (callout 1), rotate the top of the case away from the chassis (callout 2),
and then lift up the case to release it (callout 3).
CAUTION: Pass the FFC through the opening (callout 4) in the formatter while removing the case.
Figure 1-1225 Release the formatter case
4 1
2
9. Remove the formatter case.
NOTE: M506 only: If the formatter case is being replaced, make sure that the WiFi PCA and bracket
(callout 1) are transferred to the replacement case.
Figure 1-1226 Remove the formatter case
Step 20: Unpack the replacement formatter case

Step 21: Install the formatter case
1. Position the bottom edge of the formatter case against the chassis.
Figure 1-1228 Position the formatter case against the chassis

2. With the bottom of the formatter case against the chassis (callout 1), rotate the top of the case toward
the chassis (callout 2), and slide the case down into place to install it (callout 3).
CAUTION: Pass the FFC through the opening (callout 4) in the formatter while installing the case.
Figure 1-1229 Install the formatter case
3. Reposition the guide (callout 1), and then connect one connector (callout 2).
2
1

4. Install five screws (callout 1).
Figure 1-1231 Install five screws

6. Install the guide.
NOTE: Make sure that the tab (callout 2) is engaged.

9. M506 only: Install the sheet-metal plate (callout 1), and then install two screws (callout 2).

2 1
printer.
printer.
(callout 1).

2. Engage one boss.

cover on page 716.

cover (callout 1).


(callout 2).

cover on page 716.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2



the formatter on page 734. For the M527dn, skip this step and go to Step 33: Install the stapler door or
blank cover (M527) on page 732.

1
2

Step 33: Install the stapler door or blank cover (M527)
NOTE: This step is for the M527 printers. For the M501M506 , skip this step and go to Step 34: Install the
2.

1
2


installed later.
1
1
NOTE: If the fax PCA is not installed, skip this step and go to Step 36: Install the hard-disk drive (HDD)
on page 737.


NOTE: If the HDD is not installed, skip this step and go to Step 37: Install the formatter cover on page 738.

(callout 2).




2
1
cover.
1
2



Removal and replacement: Fan (FM1)
● Introduction
● Step 4: Remove the fan (FM1)
● Step 6: Install the fan (FM1) and fan bracket
Introduction
This document provides the procedures to remove and replace the fan (FM1).

Fan (FM1) part number
RK2-8068-000CN Fan (FM1)
Required tools


Post service test



1
2

2
3
from the door.

7. Remove the door.

printers.



2
1
Step 4: Remove the fan (FM1)
1. At the left side of the printer, disconnect one connector (callout 1), and then release the wire harness
from the retainer (callout 2).

2. Release one tab (callout 1), and then remove the fan duct (callout 2).
Figure 1-1325 Remove the fan duct
3. Remove one screw (callout 1), and then remove the film bias assembly (callout 2).
Figure 1-1326 Remove the film bias assembly

4. Remove the fan (callout 2).
Figure 1-1327 Remove the fan
Step 6: Install the fan (FM1) and fan bracket
1. Position the fan in the holder.

CAUTION: The fan must be correctly installed so that air is drawn into the printer. Make sure that the
two arrows embossed on the top-side of the fan body (near the wire harness)—which indicate air flow
direction—face upward and into the printer.
Figure 1-1329 Install the fan
2. Install the film bias assembly (callout 1), and then install one screw (callout 2).
Figure 1-1330 Install the film bias assembly

3. Install the fan duct (callout 1). Make sure that the tab (callout 2) is engaged.
Figure 1-1331 Install the fan duct
4. Install the wire harness in the retainer (callout 1), and then connect one connector (callout 2).
Reinstallation tip: It might be easier to connect the connector first, and then install the wire harness
in the retainer.
printers.






2
1




Removal and replacement: Fan (FM2)
● Introduction
● Step 20: Remove the fan (FM2)
● Step 22: Install the fan (FM2)

Introduction
This document provides the procedures to remove and replace the fan (FM1).

Fan (FM2) part number
RK2-8068-000CN Fan (FM2)
Required tools


Post service test
NOTE: This step is for tor the M506x printer. For all other printers, skip this step and proceed to Step 2:
Remove the tray on page 772.


2
1

(callout 2).




1
2
formatter.

the formatter.
accessories items.
1
1
2
1




1 2







1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

NOTE: This step is for the M501/M506 printer. For the M527, skip this step and go to Step 19: Remove the
printer.


(callout 1).
1 2

2. Remove the bin.




4 1
2
Step 20: Remove the fan (FM2)
1. Disconnect one connector (callout 1), and then release the wire harness from the retainer (callout 2).

2. Release two tabs (callout 1), and then rotate the top of the fan out and away from the printer (callout 2).

3. Remove the fan.
Figure 1-1431 Remove the fan
Step 22: Install the fan (FM2)
1. Position the fan in the bracket. Make sure that the two tabs (callout 1) snap into place on the fan.

CAUTION: The fan must be correctly installed so that air is drawn into the printer. Make sure that the
two arrows embossed on the right-side of the fan body—which indicate air flow direction—face
downward and into the printer.
Figure 1-1433 Install the fan
2. Install the wire harness on the retainer (callout 2), and then connect one connector (callout 2).


2
1



2 1
NOTE: This step is for the M501/M506 printer. For the M527, skip this step and go to Step 26: Install the top

printer.
printer.
(callout 1).
2. Engage one boss.

cover on page 827.

cover (callout 1).


(callout 2).

cover on page 827.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2




1
2

on page 845.
2.

1
2


installed later.
1
1
on page 848.



(callout 2).




2
1
cover.
1
2



Removal and replacement: Fuser power supply (FPS)
● Introduction
● Step 20: Remove the fuser power supply (FPS)
● Step 21: Unpack the replacement power supply
● Step 22: Install the fuser power supply (FPS)

Introduction
This document provides the procedures to remove and replace the fuser power supply (FPS).
TIP: The FPS includes the optional paper feeder connector (Jetlink accessory tray connector) .

Fuser power supply (FPS) part number
RM2-7948-000CN Fixing (fuser) power supply (FPS; 110V-127V)
RM2-7949-000CN Fixing (fuser) power supply (FPS; 220V-240V)
Required tools


Post service test


2
1

(callout 2).




1
2
formatter.

the formatter.
accessories items.
1
1
2
1




1 2







1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

printer.


(callout 1).
1 2

2. Remove the bin.




4 1
2
Step 20: Remove the fuser power supply (FPS)
TIP: The FPS includes the optional paper feeder connector (Jetlink accessory tray connector) .


3. Release four tabs.
TIP: It might be easier to release the upper two tabs by using a small flat-blade screw driver.
Figure 1-1596 Release four tabs
4. Rotate the left end of the assembly out and away from the printer (callout 1), slide the assembly to the
left to release the right side alignment pins (callout 2), and then remove the assembly.
Figure 1-1597 Remove the assembly
Step 21: Unpack the replacement power supply

Step 22: Install the fuser power supply (FPS)
TIP: The FPS includes the optional paper feeder connector.
1. Position the alignment pins on the assembly in the holes in the chassis (callout 1), and then rotate the
left end of the assembly into the printer (callout 2).
Figure 1-1599 Install the assembly

2. Engage four tabs.
Figure 1-1600 Engage four tabs


2
1




2 1
printer.
printer.
(callout 1).

2. Engage one boss.

cover on page 916.

cover (callout 1).


(callout 2).

cover on page 916.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2




1
2

2.

1
2


installed later.
1
1
on page 937.



(callout 2).




2
1
cover.
1
2



Removal and replacement: DC controller
● Introduction
● Step 20: Remove the DC controller (DCC)
● Step 21: Unpack the replacement DC controller (DCC)
● Step 22: Install the DC controller (DCC)

Introduction
This document provides the procedures to remove and replace the DC controller.

DC controller part number
RM2-8610-000CN DC controller (M527)
RM2-8600-000CN DC controller (simplex; M506)
RM2-7940-000CN DC controller (duplex; M506)
RM2-8710-000CN DC controller (simplex; M501)
RM2-7950-000CN DC controller (duplex; M501)

Required tools

Post service test


2
1

(callout 2).




1
2
formatter.

the formatter.
accessories items.
1
1
2
1




1 2







1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

printer.


(callout 1).
1 2

2. Remove the bin.




4 1
2

Step 20: Remove the DC controller (DCC)
CAUTION: Never remove and then install a replacement DCC and formatter at the same time. Doing so will
cause the printer to become unstable or unusable.
If a replacement DCC and formatter must be installed, first remove and install the formatter. Test operate the
printer, and then if necessary install a replacement DCC.
1. Disconnect all of the connectors and flat-flexible cables (FFCs) on the DC controller (DCC).
NOTE: The number and type of connectors and FFCs depends on the printer model.
The M506 printer is shown in this procedure. However, the step is valid for the M527.
Figure 1-1762 Disconnect all connectors and FFCs
2. Remove three screws (callout 1), and then remove the DCC (callout 2).
Figure 1-1763 Remove the DCC

Step 21: Unpack the replacement DC controller (DCC)
Step 22: Install the DC controller (DCC)
If a replacement DCC and formatter must be installed, first remove and install the formatter. Test operate the
printer, and then if necessary install a replacement DCC.
1. Install the DCC (callout 1) on the printer, and then install three screws (callout 2).

Figure 1-1765 Install the DCC
2. Connect all of the connectors and flat-flexible cables (FFCs) on the DC controller (DCC).
NOTE: The number and type of connectors and FFCs depends on the printer model.
The M506 printer is shown in this procedure. However, the step is valid for the M527.
Figure 1-1766 Connect all connectors and FFCs


2
1



2 1

printer.
printer.
(callout 1).
2. Engage one boss.

cover on page 1003.

cover (callout 1).


(callout 2).

cover on page 1003.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2




1
2

2.

1
2

formatter.

the formatter.
accessories items.
1
1
on page 1025.




(callout 2).


2
1

cover.
1
2


Removal and replacement: High-voltage power supply
● Introduction
● Step 10: Remove the HVPS
● Step 12: Install the HVPS
Introduction
This document provides the procedures to remove and replace the high-voltage power supply (HVPS).

High-voltage power supply (HVPS) part number
RM2-7945-000CN High-voltage power supply (HVPS)
Required tools


Post service test



1
2

2
3
from the door.

7. Remove the door.

printers.



2
1
Step 10: Remove the HVPS
1. Disconnect one FFC (callout 1), five connectors (callout 2), two wire-harness lugs (callout 3), and then
release the wire harness from the retainers (callout 4).
NOTE: The M527 is shown in this step. However, the step is valid for the M506. The microswitch
(callout 3) for the M506 only has two wire-harness terminals.
Figure 1-1863 Disconnect the connectors
3
1
4

3. Release one tab.

4. Remove the HVPS.
Figure 1-1866 Remove the HVPS
5. One spring behind the HVPS is not captive. Do not lose the spring when removing the HVPS.
Figure 1-1867 Check the spring

Step 12: Install the HVPS
1. Make sure that the spring is installed in the holder.
Figure 1-1869 Check the spring

2. Install the right edge of the HVPS in the holder. make sure that the springs on the holder are positioned
in the slots on the PCA (callout 1), and that the PCA is behind the tabs of the holder (callout 2).
Figure 1-1870 Install the HVPS
1
2
3. Rotate the left edge of the HVPS toward the printer to engage one tab (callout 1).
Reinstallation tip: It might be easier to connect the FFC (callout 2) before installing the HVPS in the
behind the tab.

5. Connect one FFC (callout 1), five connectors (callout 2), install the wire harness in the retainers
(callout 3), and then connect two wire-harness lugs to the switch terminals (callout 4).
NOTE: The M527 is shown in this step. However, the step is valid for the M506. The microswitch for the
M506 only has two wire-harness terminals.
For the M527, connect the wire-harness to the bottom two terminals (callout 4).
4
1
3

printers.





2
1




Removal and replacement: Low-voltage power supply
● Introduction
● Step 20: Remove the LVPS
● Step 22: Install the LVPS

Introduction
This document provides the procedures to remove and replace the low-voltage power supply (LVPS).

Low-voltage power supply (LVPS) part number
RM2-7951-000CN Low-voltage power supply (M527; 110V-127V)
RM2-7952-000CN Low-voltage power supply (M527; 220V-240V)
RM2-7941-000CN Low-voltage power supply (M501/M506; 110V-127V)
RM2-7942-000CN Low-voltage power supply (M501/M506; 220V-240V)
Required tools


Post service test


2
1

(callout 2).




1
2
formatter.

the formatter.
accessories items.
1
1
2
1




1 2
NOTE: This step is for the M527 printer. For the M501M506, skip this step and go to Step 11: Remove the







1
2

2
3
from the door.

7. Remove the door.
printers.



2
3

printers.


2
1
(SCB)

4
1


5. Remove the ISA.
(callout 2).


(callout 1).

printer.


(callout 1).
1 2

2. Remove the bin.




4 1
2
Step 20: Remove the LVPS
1. Remove one screw (callout 1), and then move the power-switch assembly (callout 2) out of the way.

Figure 1-1970 Move the power-switch assembly
2. Disconnect one connector (callout 1), and then release the wire harness from the guide (callout 2).

3. Disconnect two connectors (callout 1).
TIP: Squeeze the locking lever on the lower connector to release it.
Figure 1-1972 Disconnect two connectors

5. Release one tab (callout 1), and then rotate the top of the LVPS out and away from the printer (callout 2).
6. Slide the LVPS up and away from the printer to release it.
Figure 1-1975 Release the LVPS

7. Remove the LVPS.
Figure 1-1976 Remove the LVPS
Step 22: Install the LVPS
1. Position the bottom edge of the LVPS on the holder.

IMPORTANT: Push down on the LVPS to make sure that it is fully seated on the holder (callout 1).
Figure 1-1978 Install the LVPS
2. Rotate the top of the LVPS toward the printer (callout 1), and then engage one tab (callout 2).
1 2

4. Connect two connectors (callout 1).
Figure 1-1981 Connect two connectors

5. Install the wire harness in the guide (callout 1), and then connect one connector (callout 2).
6. Position the power-switch assembly (callout 1) on the chassis, and then install one screw (callout 1).
Figure 1-1983 Install the power-switch assembly


2
1



2 1

printer.
printer.
(callout 1).
2. Engage one boss.

cover on page 1119.

cover (callout 1).


(callout 2).

cover on page 1119.
(SCB)

when installing it.

4
2
installed.

printers.


printers.

2
1




2
1




1 2




1
2

2.

1
2


installed later.
1
1
on page 1140.



(callout 2).




2
1
cover.
1
2



Removal and replacement: Trays
● Removal and replacement: Tray 2
● Removal and replacement: Tray 3
Removal and replacement: Tray 2

● Introduction
● Step 2: Unpack the replacement tray
Introduction
This document provides the procedures to remove and replace Tray 2.

Tray 2 part number
RM2-5690-000CN Cassette (Tray 2) assembly
Required tools

Post service test
Print a configuration page (from Tray 2) to make sure that the printer is functioning correctly.

Step 2: Unpack the replacement tray



Removal and replacement: Tray 3
● Introduction
● Step 2: Unpack the replacement tray
Introduction
This document provides the procedures to remove and replace Tray 3.

Tray 3 part number
RM2-5758-000CN Cassette (Tray 3) assembly
Required tools

Post service test
Print a page from Tray 3 to make sure that the paper feeder is functioning correctly.

Figure 1-2068 Pull the tray out of the printer
2. Slightly lift up on the front of the tray to release it, and then continue to pull the tray out of the
accessory to remove it.
Step 2: Unpack the replacement tray

partially slide the tray into the accessory.


Removal and replacement: Accessories
● 550-sheet paper feeder
● Removal and replacement: Document feeder rollers (M527)
● Removal and replacement: Fax printed-circuit board (M527c/f/z)
● Install accessory: Internal USB ports (M527)
● Install accessory: Internal USB ports (M506)

550-sheet paper feeder
NOTE: HP recommends removing the accessory from the printer before servicing them.
● Removal and replacement: Optional 550-sheet paper feeder
Removal and replacement: Optional 550-sheet paper feeder

● Introduction
● Step 1: Remove the optional 550-sheet paper feeder
● Step 2: Unpack the replacement optional paper feeder
● Step 3: Install the optional 550-sheet paper feeder
Introduction
This document provides the procedures to remove and replace the optional 550-sheet paper feeder.
NOTE: The printer accepts up to three optional paper trays

Optional 550-sheet paper feeder part number
F2A72-67901 Optional 550-sheet paper feeder with instruction guide
Required tools

Post service test
Print a page from the optional Tray 3 (or trays) to make sure that the paper feeder is functioning correctly.

Step 1: Remove the optional 550-sheet paper feeder
1. Slide the tray out of the printer.
Figure 1-2073 Open the tray
1
2
2. Pull up on the blue lever to unlock it.
Figure 1-2074 Unlock the front accessory lock
1
2
3. At the rear of the printer, pull out on the blue lever to unlock it.
Figure 1-2075 Unlock the rear accessory lock

4. Close the tray.
1
2
5. Lift the printer off of the accessory.
CAUTION: The printer is heavy. HP recommends two people lift the printer.
Figure 1-2077 Lift the printer off of the accessory
1
2
Step 2: Unpack the replacement optional paper feeder

Step 3: Install the optional 550-sheet paper feeder
1. Remove the orange shipping tape, and then place the printer on the replacement accessory.
CAUTION: The printer is heavy. HP recommends two people lift the printer.
NOTE: The printer accepts up to three optional paper trays
Figure 1-2079 Remove shipping tape
1 1
2 2
3 3

2. Slide the tray out of the printer.
Figure 1-2080 Open the tray
1
2
3. Push down on the blue lever to lock it.
Figure 1-2081 Lock the front accessory lock
1
2
4. At the rear of the printer, push out on the blue lever to lock it.
NOTE: Repeat these steps to make sure all of the installed trays are locked together and to the printer
base.
Figure 1-2082 Lock the rear accessory lock

5. Position the appropriate tray number plate in the depression in the tray, and then push in to install it.
TIP: Number plates are included with the accessory.
Figure 1-2083 Install the tray number plate
1
2
4 5
6. Close the tray.
1
2

Removal and replacement: Document feeder rollers (M527)
● Introduction
● Step 1: Remove the document feeder pickup and feed roller assembly
● Step 2: Remove the document feeder separation roller assembly
● Step 3: Unpack the replacement assemblies
● Step 4: Install the document feeder separation roller assembly
● Step 5: Install the document feeder pickup and feed roller assembly
● Step 6: Reset the firmware counter
Introduction
This document provides the procedures to remove and replace the document feeder pickup and feed roller
assembly and the separation roller assembly (M527).

IMPORTANT: When replacement rollers are installed, reset the New Document Feeder Kit firmware
counter. See the last step in this guide.
Document feeder maintenance kit (M527) part number
B5L52-67903 Document feeder maintenance kit (M527) accessory with instruction guide
Required tools

Post service test
Use the document feeder to copy a page to make sure that it is functioning correctly.

Step 1: Remove the document feeder pickup and feed roller assembly
1. Open the document feeder jam access door.
Figure 1-2085 Open the door
2. Raise the blue lever to release the document feeder pickup and feed roller assembly.
Figure 1-2086 Raise the blue lever

3. Slide the roller assembly toward the front of the printer (callout 1), and then away from the document
feeder (callout 2) to remove it.
Step 2: Remove the document feeder separation roller assembly
1. Open the document feeder separation roller assembly cover.
Figure 1-2088 Open the cover

3. Slide the roller assembly toward the front of the printer, and then rotate it up and away from the
document feeder to remove it.
Step 3: Unpack the replacement assemblies

Step 4: Install the document feeder separation roller assembly
CAUTION: Do not touch the gray spongy portion of the roller. Skin oils can cause image-quality problems.
1. Place the solid-shaft end of the assembly (the gear end will face the front of the printer) in the slot
provided in the roller holder, and then rotate the gear end down and into the document feeder.
NOTE: The roller might seem loose until the cover is installed and snapped closed. The cover helps
hold the roller in place.

2. Position the roller cover on the document feeder.
Figure 1-2093 Install the roller cover
3. Close the roller cover.
Figure 1-2094 Close the roller cover

4. Push down to snap the cover into place.
NOTE: When the cover is correctly installed, an audible click is heard when it snaps into place.
Figure 1-2095 Push down on the roller cover
Step 5: Install the document feeder pickup and feed roller assembly
CAUTION: Do not touch the gray spongy portion of the rollers. Skin oils can cause image-quality problems.
1. Position the roller assembly in the holder (callout 1) with the drive shaft end of the assembly facing
toward the rear of the printer.
Slide the assembly toward the rear of the printer to engage the two keyed drive shafts with the two
drive bushings (callout 2).

2. Lower the blue lever until it snaps over the roller assembly solid shaft.
Figure 1-2097 Close the blue lever
3. Close the document feeder jam access door.
NOTE: When the door is completely closed, an audible click is heard when it latches closed.
Step 6: Reset the firmware counter
1. From the Home screen on the control panel, scroll to and touch the Administration button.
2. Open the following menus:

● Manage Supplies
● Reset Supplies
● New Document Feeder Kit
3. Select the Reset item to reset the firmware counter.

Removal and replacement: Fax printed-circuit board (M527c/f/z)
● Introduction
● Step 2: Remove the fax printed-circuit board (PCA)
● Step 3: Unpack the replacement fax PCA
Introduction
This document provides the procedures to remove and replace the fax printed-circuit board (M527c/f/z).

ESD sensitive part.
Fax printed-circuit board (M527c/f/z) kit part number
B5L53-67901 Fax printed-circuit board (M527c/f/z) with instruction guide
Required tools

Post service test


Step 2: Remove the fax printed-circuit board (PCA)

1
2

Step 3: Unpack the replacement fax PCA




Install accessory: Internal USB ports (M527)
● Introduction
● Step 2: Remove the fax (M527c/f/z)
● Step3: Unpack the accessory
● Step 4: Install the internal USB ports module
● Step 5: Install the fax (M527c/f/z)
Introduction
This document provides the procedures to remove and replace the internal USB ports.

power cord before attempting to service the printer.
ESD sensitive part.
Internal USB ports part number
F2A87A Internal USB ports (M527)
Required tools

Post service test


Step 2: Remove the fax (M527c/f/z)
NOTE: This step is for the M527c/f/z printers. For the N527dn model, skip this step and go to Step3: Unpack
the accessory on page 1181.


1
2
Step3: Unpack the accessory
Remove the new part from its package. Save all packaging for recycling.

Step 4: Install the internal USB ports module
1. Position the notches on the internal USB ports PCA over the clips on the PCA holder and press down to
attach the PCA to the holder. Make sure that the clips snap into place.
Figure 1-2113 Install the PCA in the holder
2. Connect the wire harness to the PCA.
Figure 1-2114 Connect one cable

3. Position the PCA and bracket in the printer with the top tab aligned with the top slot (callout 1), and
bottom edge of the bracket aligned with the bottom slot (callout 2).
NOTE: When correctly installed, the PCA and bracket are firmly held in place.
Figure 1-2115 Position the internal USB ports module
4. Sled the PCA and bracket to the left until the tab on the bottom edge snaps into place.
NOTE: When correctly installed, the PCA and bracket are firmly held in place.
Figure 1-2116 Install the internal USB ports module

5. Pass the wire harness through the provided opening in the chassis.
Figure 1-2117 Install the wire harness
6. Connect one connector on the formatter.
Step 5: Install the fax (M527c/f/z)
NOTE: This step is for the M527c/f/z printers. For the N527dn model, skip this step and go to Step 6: Install




Install accessory: Internal USB ports (M506)
● Introduction
● Step 2: Unpack the accessory
● Step 3: Install the internal USB ports module
Introduction
This document provides the procedures to remove and replace the internal USB ports.

power cord before attempting to service the printer.
ESD sensitive part.
Internal USB ports part number
F2A87A Internal USB ports (M506)
Required tools

Post service test

Step 2: Unpack the accessory
Remove the new part from its package. Save all packaging for recycling.
Step 3: Install the internal USB ports module
1. Position the notches on the internal USB ports PCA over the clips on the PCA holder and press down to
attach the PCA to the holder. Make sure that the clips snap into place.

Figure 1-2126 Install the PCA in the holder
2. Connect the wire harness to the PCA.
Figure 1-2127 Connect the wire harness

3. Position the tab on the PCA bracket in the slot on the formatter cage (callout 1), and then rotate the left
end of the bracket toward the formatter to engage three tabs (callout 2).
Figure 1-2128 Install the internal USB ports module
4. Connect one connector on the USB PCA.

5. Connect one connector on the formatter.


2 Parts and diagrams
● For additional service and support information
● Assembly locations
● Order parts, accessories, and supplies
● How to use the parts lists and diagrams
● Parts and diagrams: Document feeder and scanner whole units
● Parts and diagrams Covers
● Parts and diagrams: Internal assemblies
● Parts and diagrams: Accessories
● Alphabetical parts list
● Numerical parts list
ENWW 1193
For additional service and support information
home.do.
● To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or

scan the Quick Response (QR) code below.
1194 Chapter 2 Parts and diagrams ENWW

Assembly locations
● Printer front view (M501/M506)
● Printer front view (M527)
● Product back view (M501/M506)
● Product back view (M527)
Printer front view (M501/M506)

11
3 4 5
2 6
1
10
7
9
8 12
1 Top cover (access to the toner cartridge)
2 Easy-access USB port (M506 only)
Insert a USB flash drive for printing without a computer or to update the printer firmware.
NOTE: An administrator must enable this port before use.
3 Standard output bin
4 On/off button
5 4-line LCD control panel with keypad (M506n and M506dn models only)
2-line LCD control panel with keypad (M501)
6 Hardware integration pocket for connecting accessory and third-party devices (M506dn and M506x models only)
NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port
inside the HIP is not functional otherwise.
7 Formatter cover
8 Tray 2
9 Model name
10 Tray 1
11 Control panel with color touchscreen display (M506x models only)
12 1 x 550-sheet paper feeder, Tray 3 (included with the M506x model, optional for the other models)
NOTE: The M506 printer models accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5). Tray 3 is included
with the M506 x model. The M501 printer accepts one optional 1 x 550-sheet feeder (Trays 3).
ENWW Assembly locations 1195

Printer front view (M527)
1 2
16 3
15 4
14 5
13 6
12 7
11 8
10
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Physical keyboard (z model only). Pull the keyboard straight out to use it.
6 Convenience stapler (f and z models only)
7 On/off button
8 Formatter cover
9 Optional 1 x 550-sheet paper feeder (Tray 3)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
10 Tray 2
11 Model name
12 Tray 1
13 Top cover (access to the toner cartridge)
NOTE: The release button for the top cover is on the left side of the printer.
14 Standard output bin

15 Easy-access USB port (on the left side of the control panel support)
Insert a USB flash drive for printing or scanning without a computer or to update the printer firmware.
NOTE: An administrator must enable this port before use.
16 Hardware integration pocket (for connecting accessory and third-party devices)
Product back view (M501/M506)

1 2
3
5
4
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Top-cover-release button
4 Dust cover for Tray 2 (flips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
ENWW Assembly locations 1197

Product back view (M527)
2
6
3
5
4
1 Rear door (access for clearing jams)
2 Top-cover-release button
3 Serial number and product number label
4 Dust cover for Tray 2 (flips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)

Order parts, accessories, and supplies
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
or
partsurfer.hp.com
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the printer IP
address or host name in the address/URL field. The EWS contains a link to the HP
SureSupply Web site, which provides options for purchasing Original HP supplies.
Orderable parts
Not all of the parts shown in the diagrams in this chapter can be ordered. Refer to the table following the
diagram or the parts lists at the end of this chapter to determine if a part is orderable.
Supplies and accessories

Following are the part numbers for the supplies and accessories available for the printers.
Table 2-1 Supplies and Accessories (M501)
Item Description Cartridge number Part number
Supplies
HP 508A Black Original LaserJet Toner Standard-capacity replacement black 872A CF287A
Cartridge toner cartridge
HP 508X High Yield Black Original High-capacity replacement black 872X CF287X
LaserJet Toner Cartridge toner cartridge
Accessories
1 x 550-sheet paper feeder Optional 550-sheet paper feeder Not applicable F2A72A
NOTE: The M501 printer supports

one 1 x 550-sheet paper feeder.

Supplies
Service: CF287-67901
Service: CF287-67902
ENWW Order parts, accessories, and supplies 1199

Table 2-2 Supplies and Accessories (M506) (continued)
Accessories
NOTE: The printer supports up to

three 1 x 550-sheet paper feeders.
Printer stand and cabinet Optional stand with storage cabinet to Not applicable F2A73A
support the printer
Recommended when using multiple

optional paper feeders.
500 GB HP Secure High-Performance Accessory hard drive Not applicable B5L29A

Hard Disk Drive
1 GB DDR3 Slim Memory DIMM Optional DIMM for expanding the Not applicable G6W84A
memory (M527)
HP Internal USB ports Two optional USB ports for connecting Not applicable F2A87A
third-party devices
HP Trusted Platform Module Automatically encrypts all data that Not applicable F5S62A
passes through the printer
HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A
HP Jetdirect 3000w NFC/Wireless Wi-Fi direct accessory for “touch” Not applicable J8030A
Accessory printing from mobile devices

Supplies
HP Staple Cartridge Pack Replacement staple cartridges for the Not applicable Q7432A
f and z models. Contains two staple
cartridges of 1500 staples each.
HP LaserJet 200 ADF Roller Replacement feed rollers for the Not applicable B5L52A
Replacement Kit document feeder
Accessories
NOTE: Each printer model accepts

up to three optional 1 x 550-sheet
feeders (Trays 3, 4, and 5).
Printer stand and cabinet Optional stand with storage cabinet to Not applicable F2A73A
support the printer
Recommended when using multiple

optional paper feeders.

Table 2-3 Supplies and Accessories (M527) (continued)
HP LaserJet Keyboard Overlay Kit for Language-specific, adhesive overlay Not applicable A7W12A
Simplified Chinese & Traditional for the physical keyboard
Chinese
(z model only)
HP LaserJet Keyboard Overlay Kit for Language-specific, adhesive overlay Not applicable A7W14A
Swedish for the physical keyboard
(z model only)
320 GB HP Secure High-Performance Standard hard drive Not applicable 5851-6712

Hard Disk Drive
500 GB HP Secure High-Performance Accessory hard drive Not applicable B5L29A

Hard Disk Drive
1GB DDR3 x32 144-pin 800MHz Optional DIMM for expanding the Not applicable E5K49A
Memory SODIMM memory
HP Internal USB ports Two optional USB ports for connecting Not applicable F2A87A
third-party devices
HP Trusted Platform Module Automatically encrypts all data that Not applicable F5S62A
passes through the printer
HP Foreign Interface Harness Optional port for connecting third- Not applicable B5L31A
party devices
HP LaserJet MFP Analog Fax Accessory Optional fax accessory for the dn Not applicable B5L53A
600 model
HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A
HP Jetdirect 3000w NFC/Wireless Wi-Fi direct accessory for “touch” Not applicable J8030A
Accessory printing from mobile devices
Customer self-repair kits


Kit Description CSR level Part number
Control panel (M527 only) ● Control panel A B5L47-67018
● Screwdriver
ENWW Order parts, accessories, and supplies 1201

Kit Description CSR level Part number
Control panel kit (M506x only) ● Control panel A B5L24-67903
● Screwdriver
Control panel kit (M501) ● Control panel B J8H60-67904
320 GB encrypted hard disk ● Hard-disk drive (HDD) A 5851-6712

drive (M527)
White backing (M527 only) ● White backing (document feeder) A 5851-6570
● Retention clip kit
embedded MultiMedia Card ● eMMC module 16B A 5851-6436

(eMMC) kit (M527dn) (M525dn)
embedded MultiMedia Card ● eMMC module 4GB A 5851-6587 (M506)

(eMMC) kit (all M506)
Transfer roller ● Transfer roller A F2A68-67910
Retention clip assembly (M527 ● Retention clips for the document feeder white A 5851-6573
only) backing
Multipurpose tray (Tray 1) ● Roller and separation pad for Tray 1 B F2A68-67914
pickup roller and separation
pad
Tray 2-x roller kit (M506/M527) ● Rollers for Tray 2 and the optional 550-sheet B F2A68-67913
paper feeders
NOTE: This kit includes roller assemblies for Tray 2

and up to three optional paper feeders.
Tray 2-3 roller kit (M501) ● Rollers for Tray 2 and the optional 550-sheet B J8H60-67903
paper feeder
NOTE: This kit includes roller assemblies for Tray 2

and one optional paper feeder.
Document feeder maintenance ● Pickup, feed, and separation ADF roller kit A B5L52-67903
kit (M527)
Keyboard kit (M527c/z) ● Physical pull-out keyboard B B5L47-67019 (US

English
B5L47-67020 (UK
English)
Related documentation and software

home.do.
How to use the parts lists and diagrams

The figures in this chapter show the major subassemblies in the printer and their component parts. A parts
list table follows each exploded view assembly diagram. Each table lists the item number, the associated part

number, and the description of each part. If a part is not listed in the table, then it is not a field replacement
unit (FRU) or bench repairable unit (BRU).
CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay
careful attention to the voltage that is listed in the description column. Doing so will ensure that the part
number selected is for the correct model.
NOTE: In this manual, the abbreviation “PCA” stands for “printed circuit-board assembly.” Components
described as a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables
and sensors.
ENWW How to use the parts lists and diagrams 1203

Parts and diagrams: Document feeder and scanner whole units
Figure 2-1 Document feeder and image scanner assembly (M527 only)
1
6 2

Table 2-4 Document feeder and scanner whole units (M527 only)
Ref Description Part number Qty
1 Document feeder (M527 Enterprise) kit; includes white backing and B5L47-67901 1
retention clips
1 Document feeder (M527 Flow) kit; includes white backing and B5L47-67902 1
retention clips
2 Image scanner assembly (M527) kit; includes white backing and F2A76-67909 1
retention clips
3 Control panel (M527) kit B5L47-67018 1
4 Keyboard US (M527) B5L47-67019 1
4 Keyboard UK (M527) B5L47-67020 1
5 Cover, HIP (M527) B5L46-40021 1
6 Bezel, control panel (M527) B5L46-60117 1
Not shown Cover, keyboard (M527) B5L46-40002 1
Not shown Cable, WU USB control panel (M527) 5851-5939 1
Not shown Cable, HIP USB control panel (M527) 5851-5938 1
Not shown Cable, HDMI control panel (M527) 5851-5936 1
Not shown Cable, 18-pin control panel (M527) 5851-5935 1
Not shown Cable, HDMI PAB to SCAM (M527) B5L46-60114 1
Not shown Hinge, left document feeder (M527) COM39-60064 1
Not shown Hinge, right document feeder (M527) COM39-60065 1
Not shown Cover, USB (M527) B5L46-40028 1
Not shown Cable, stapler (M527) B5L46-60116 1
Not shown Cover, rear image scanner (M527) B5L46-40011 1
Not shown Scan-control board (SCB) kit (M527) B5L47-67903 1
Not shown Keyboard overlay kit (FR, IT, RU, DE, ES: UK Kybd) 5851-6019 1
Not shown Keyboard overlay kit (FR-CN, ES-LA, ES: US Kybd) 5851-6020 1
Not shown Keyboard overlay kit (FR-SW, DE-SW, DA: UK Kybd) 5851-6021 1
Not shown Keyboard overlay kit (ZHTW, ZHCN) 5851-6022 1
Not shown Keyboard overlay kit (ES, PT) 5851-6023 1
Not shown Keyboard overlay kit (JA-KG, JA-KT) 5851-6024 1
ENWW Parts and diagrams: Document feeder and scanner whole units 1205
Parts and diagrams Covers
Covers (M501/M506)
DUPLEX MF MODEL SIMPLEX MODEL
4 9
(J2)
3 A01
4
9 A01
A01
A01
DUPLEX LCD MODEL

(J7)
3
7
(J6) 4 9
A01
2
A01
(J7)
6
7
12
(J6)
A02
10
1
A02
A02
A02
11

Table 2-5 Covers (M501/M506)
1 Cover, right (M501/M506) RC4-4437-000CN 1
2 Tray, paper delivery output bin (M501/M506) RC4-4439-000CN 1
3 Cover, HIP (M506 duplex models) RC4-4142-000CN 1
4 Cover, USB (M506) RC4-4149-000CN 1
5 Plate, name (M506) F2A68-40002 1
5 Plate, name (M501) J8H60-40001 1
6 Cover, I/O (M506) RC4-4433-000CN 1
7 Cable, HIP (M506 duplex models) RK2-7104-000CN 1
8 Door, cartridge kit (M506n/dn) F2A68-67919 1
8 Door, cartridge kit (M506x) F2A68-67920 1
8 Door, cartridge (M501) RM2-5677-000CN 1
Not shown Cover, top (M501) RM2-5735-000CN 1
9 Cover, top (M506 simplex models) RM2-5687-000CN 1
9 Cover, top (M506 duplex LCD models) RM2-5699-000CN 1
9 Cover, top (M506 duplex MF models) RM2-5686-000CN 1
9 Cover, top (M501 duplex models) RM2-5726-000CN 1
10 Door, rear (M501/M506 simplex models) RM2-5712-000CN 1
10 Door, rear (M501/M506 duplex models) RM2-5711-000CN 1
11 Cover, left (M501/M506) RM2-5727-000CN 1
11 Cover, formatter (M501) RC4-4200-000CN 1
11 Cover, formatter (M506) RM2-5725-000CN 1
Not shown Hinge, cartridge door left RC4-3010-000CN 1
Not shown Link, pressure release (cartridge door) RC4-4479-000CN 1
ENWW Parts and diagrams Covers 1207

Covers (M527)
A01
4
A01
A01 A01
10
A01
3
5 9
A02
7
1
A02
A02
8 A02
11

Table 2-6 Covers (M527)
1 Cover, right (M527) RC4-4437-000CN 1
2 Tray, paper delivery output bin (M527) RC4-4141-000CN 1
3 Cover, top left (M527) RC4-4147-000CN 1
4 Cover, top rear (M527) RC4-4150-000CN 1
5 Cover, I/O (M527) RC4-4433-000CN 1
6 Door, cartridge kit (M527) F2A76-60112 1
7 Door, rear (M527) RM2-5711-000CN 1
8 Cover, left (M527) RM2-5727-000CN 1
9 Cover, formatter (M527) RM2-5717-000CN 1
10 Cover, top (M527) RM2-5718-000CN 1
11 Plate, name (M527) F2A74-40001 1
Not shown Cover, stationary stapler, inner (M527c/f/z) F2A76-40003 1
Not shown Door, stapler flap (M527c/f/z) F2A76-40004 1
Not shown Cover, stapler blank (M527dn) F2A76-40005 1
Not shown Sticker, stapler cartridge replacement (M527) B5L24-00035 1
Not shown Plug/cap, fax port (M527) 5851-1885 1
Not shown Hinge, cartridge door left RC4-3010-000CN 1
Not shown Link, pressure release (cartridge door) RC4-4479-000CN 1
ENWW Parts and diagrams Covers 1209

Parts and diagrams: Internal assemblies
Internal assemblies (1 of 4)
(J162)
A14
(J802)
M506
A02
A17 A17
A01
(J8)
5 4
(J9) 6 3
A01 A01
(J133)
A12 (J161)
A03 (J851) A10

M527
7
(J376)
(J341)
A13
A04
2 (FM1)
(J372)
A15
A05 A15
A15 A11
A01
A08
(SW2)
A15 A09
1
A16
A06 A17
A18
8
A07

Table 2-7 Internal assemblies (1 of 4)
1 Microswitch RK2-0535-000CN 1
2 Fan (FM1) RK2-8068-000CN 1
3 Cable, flat-flexible RK2-6259-000CN 1
4 Cable, flat-flexible RK2-6260-000CN 1
5 Cable, USB (M506) RK2-7067-000CN 1
6 Laser/scanner assembly RM2-5528-000CN 1
7 Cable, TAG assembly RM2-5702-000CN 1
8 Power supply, high-voltage (HVPS) RM2-7945-000CN 1
ENWW Parts and diagrams: Internal assemblies 1211

(J152) Duplex LCD model
Duplex MF model
A10 (J154) A11
(J405) Duplex LCD model (J663)

Duplex MF model
A14
A12 5
(SW5) (J159) A13
(J860) A01
A03
(CL2)
(J860) (J663)
6 (J291)
(J151) A01
(J407)
A01
(M1)
A02 (J712)
A15
7 A09
(J410)
(J131) (J241)
8
3
A04
A15
1
A16
A06
A08
A05
A07

1 Film bias assembly RM2-5689-000CN 1
2 Cassette (Tray 2) RM2-5690-000CN 1
3 Switch, lever assembly RM2-5701-000CN 1
4 Roller, separation (Tray 2/3) RM2-5745-000CN 1
5 Clutch, paper re-pickup assembly (M501/M506 duplex LCD and MF RM2-8514-000CN 1

models)
6 Fixing (fuser) assembly 110V-127V RM2-5679-000CN 1
6 Fixing (fuser) assembly 220V-240V RM2-5692-000CN 1
8 Switch, power PCA assembly RM2-8597-000CN 1

A03
16
7
A06 (SL3)
(J143)
A01 A10
13
10
12
A09
A08
1
2
A11
A05 11
A11
A04
4
A02
Duplex LCD Model
Duplex MF Model
14 15
9
8
5

1 Roller, transfer kit F2A68-67910 1
10 Solenoid assembly (M501/M506) RM1-5421-000CN 1
11 Registration assembly RM2-5671-000CN 1
12 Gear, multi-purpose RM2-5700-000CN 1
13 Spring, compression (included in the multipurpose tray roller and RU8-2935-000CN 1

separation pad kit)
15 Roller, Tray 2-3 kit (M501) J8H60-67903 1
15 Roller, Tray 2-x kit (M506/M527) F2A68-67913 1
16 Roller and pad, Tray 1 pickup and separation pad kit F2A68-67914 1
Not shown Stapler unit (M527) B5L46-60102 1
Not shown Cable, stapler 6-pin (M527) F2A76-60113 1
Not shown Near-field communications (NFC) PCA (M527) B5L24-60001 1
Not shown Bracket, WiFi PCA (M506z/M527) F2A76-40007 1
Not shown Cable, WiFi PCA (M506z/M527) F2A76-60112 1
Not shown Wireless embedded PCA (M506z/M527) 1150-7968 1

M527 M506
A12
A07
(J301)
(J242)
A08 (J1102)
(J1103)
A13
Duplex-MF model
A01
7 (J146) A14
(J712)
(J1104) M506
A21
6 A03
A01
(J153)
A04 A21
A15 A21
A02 A06
A11
4 (J602)
2
A21
(J163)
B (J132)
A20 A21 (J300)

A16 A21
A01
(J211) (J216)
A09
A
B
(J135) 5
(J147)
A10
A21 (J302)
A17
A
A05 A22
(J661) A20
(FM2)
(J661)
A21
A19
A18
3 A21

1 Fan (FM2) RK2-8068-000CN 1
2 Cable, flat flexible (M506/M527) RK2-6261-000CN 1
2 Cable, flat flexible (M501) RK2-6526-000CN 1
3 Paper feed drive assembly RM2-5715-000CN 1
4 Fixing (fuser) power supply1 (FPS) 110V-127V RM2-7948-000CN 1
4 Fixing (fuser) power supply1 (FPS) 220V-240V RM2-7949-000CN 1
5 Low-voltage power supply (LVPS) 110V-127V (M527) RM2-7951-000CN 1
5 Low-voltage power supply (LVPS) 220V-240V (M527) RM2-7952-000CN 1
5 Low-voltage power supply (LVPS) 110V-127V (M501/M506) RM2-7941-000CN 1
5 Low-voltage power supply (LVPS) 220V-240V (M501/M506) RM2-7942-000CN 1
6 Memory PCA (M506/M527) RM2-7955-000CN 1
7 DC controller PCA (M527) RM2-8610-000CN 1
7 DC controller PCA, simplex (M506) RM2-8600-000CN 1
7 DC controller PCA, duplex (M506) RM2-7940-000CN 1
7 DC controller PCA, simplex (M501) RM2-8710-000CN 1
7 DC controller PCA, duplex (M501) RM2-7950-000CN 1
Not shown Formatter PCA kit (M527) F2A76-67910 1
Not shown Case, formatter PCA (M527) RL2-0895-000CN 1
Not shown Formatter PCA kit (M506n/dn) F2A68-67915 1
Not shown Formatter PCA kit (M506x) F2A68-67916 1
Not shown Formatter PCA (M501n) J8H60-67901 1
Not shown Formatter PCA (M501n; China) J8H60-67902 1
Not shown Formatter PCA (M501dn) J8H61-67901 1
Not shown Formatter PCA (M501dn; China) J8H61-67902 1
Not shown Case, formatter (M501) RL2-0888-000CN 1
Not shown Case, formatter PCA (M506) RL2-0885-000CN 1
Not shown Case, formatter (M527) RL2-0895-000CN 1
Not shown Fax PCA (M527) CC456-60002 1
Not shown Cradle, fax PCA (M527) 5851-5605 1
Not shown Cable, fax PCA (M527) 5851-5997 1

1 The FPS includes the optional paper feeder connector.

Parts and diagrams: Accessories
1x550-sheet paper feeder
1

Table 2-11 1x550-sheet paper feeder
1 1x550-sheet paper feeder (whole unit) F2A72-67901 1
ENWW Parts and diagrams: Accessories 1219

Alphabetical parts list
Table 2-12 Alphabetical parts list
Description Part number Table and page
1x550-sheet paper feeder (whole unit) F2A72-67901 1x550-sheet paper feeder

on page 1219
Bezel, control panel (M527) B5L46-60117 Document feeder and scanner

whole units (M527 only)
on page 1205
Bracket, WiFi PCA (M506z/M527) F2A76-40007 Internal assemblies (3 of 4)

on page 1215
Cable, 18-pin control panel (M527) 5851-5935 Document feeder and scanner
on page 1205
Cable, fax PCA (M527) 5851-5997 Internal assemblies (4 of 4)

on page 1217
Cable, flat flexible (M501) RK2-6526-000CN Internal assemblies (4 of 4)

on page 1217
Cable, flat flexible (M506/M527) RK2-6261-000CN Internal assemblies (4 of 4)

on page 1217
Cable, flat-flexible RK2-6259-000CN Internal assemblies (1 of 4)

on page 1211
Cable, flat-flexible RK2-6260-000CN Internal assemblies (1 of 4)

on page 1211
Cable, HDMI control panel (M527) 5851-5936 Document feeder and scanner
on page 1205
Cable, HDMI PAB to SCAM (M527) B5L46-60114 Document feeder and scanner
on page 1205
Cable, HIP (M506 duplex models) RK2-7104-000CN Covers (M501/M506)

on page 1207
Cable, HIP USB control panel (M527) 5851-5938 Document feeder and scanner
on page 1205
Cable, stapler (M527) B5L46-60116 Document feeder and scanner

on page 1205
Cable, stapler 6-pin (M527) F2A76-60113 Internal assemblies (3 of 4)

on page 1215
Cable, TAG assembly RM2-5702-000CN Internal assemblies (1 of 4)

on page 1211
Cable, USB (M506) RK2-7067-000CN Internal assemblies (1 of 4)

on page 1211
Cable, WiFi PCA (M506z/M527) F2A76-60112 Internal assemblies (3 of 4)

on page 1215

Table 2-12 Alphabetical parts list (continued)
Cable, WU USB control panel (M527) 5851-5939 Document feeder and scanner
on page 1205
Case, formatter (M501) RL2-0888-000CN Internal assemblies (4 of 4)

on page 1217
Case, formatter (M527) RL2-0895-000CN Internal assemblies (4 of 4)

on page 1217
Case, formatter PCA (M506) RL2-0885-000CN Internal assemblies (4 of 4)

on page 1217
Case, formatter PCA (M527) RL2-0895-000CN Internal assemblies (4 of 4)

on page 1217
Cassette (Tray 2) RM2-5690-000CN Internal assemblies (2 of 4)

on page 1213
Clutch, paper re-pickup assembly (M501/M506 duplex LCD and MF RM2-8514-000CN Internal assemblies (2 of 4)
models) on page 1213
Control panel (M527) kit B5L47-67018 Document feeder and scanner

on page 1205
Cover, formatter (M501) RC4-4200-000CN Covers (M501/M506)

on page 1207
Cover, formatter (M506) RM2-5725-000CN Covers (M501/M506)

on page 1207
Cover, formatter (M527) RM2-5717-000CN Covers (M527) on page 1209
Cover, HIP (M506 duplex models) RC4-4142-000CN Covers (M501/M506)

on page 1207
Cover, HIP (M527) B5L46-40021 Document feeder and scanner

on page 1205
Cover, I/O (M506) RC4-4433-000CN Covers (M501/M506)

on page 1207
Cover, I/O (M527) RC4-4433-000CN Covers (M527) on page 1209
Cover, keyboard (M527) B5L46-40002 Document feeder and scanner

on page 1205
Cover, left (M501/M506) RM2-5727-000CN Covers (M501/M506)

on page 1207
Cover, left (M527) RM2-5727-000CN Covers (M527) on page 1209
Cover, rear image scanner (M527) B5L46-40011 Document feeder and scanner
on page 1205
Cover, right (M501/M506) RC4-4437-000CN Covers (M501/M506)

on page 1207
Cover, right (M527) RC4-4437-000CN Covers (M527) on page 1209
ENWW Alphabetical parts list 1221

Cover, stapler blank (M527dn) F2A76-40005 Covers (M527) on page 1209
Cover, stationary stapler, inner (M527c/f/z) F2A76-40003 Covers (M527) on page 1209
Cover, top (M501 duplex models) RM2-5726-000CN Covers (M501/M506)

on page 1207
Cover, top (M501) RM2-5735-000CN Covers (M501/M506)

on page 1207
Cover, top (M506 duplex LCD models) RM2-5699-000CN Covers (M501/M506)

on page 1207
Cover, top (M506 duplex MF models) RM2-5686-000CN Covers (M501/M506)

on page 1207
Cover, top (M506 simplex models) RM2-5687-000CN Covers (M501/M506)

on page 1207
Cover, top (M527) RM2-5718-000CN Covers (M527) on page 1209
Cover, top left (M527) RC4-4147-000CN Covers (M527) on page 1209
Cover, top rear (M527) RC4-4150-000CN Covers (M527) on page 1209
Cover, USB (M506) RC4-4149-000CN Covers (M501/M506)

on page 1207
Cover, USB (M527) B5L46-40028 Document feeder and scanner

on page 1205
Cradle, fax PCA (M527) 5851-5605 Internal assemblies (4 of 4)

on page 1217
DC controller PCA (M527) RM2-8610-000CN Internal assemblies (4 of 4)

on page 1217
DC controller PCA, duplex (M501) RM2-7950-000CN Internal assemblies (4 of 4)

on page 1217
DC controller PCA, duplex (M506) RM2-7940-000CN Internal assemblies (4 of 4)

on page 1217
DC controller PCA, simplex (M501) RM2-8710-000CN Internal assemblies (4 of 4)

on page 1217
DC controller PCA, simplex (M506) RM2-8600-000CN Internal assemblies (4 of 4)

on page 1217
Document feeder (M527 Enterprise) kit; includes white backing and B5L47-67901 Document feeder and scanner
retention clips whole units (M527 only)
on page 1205
Document feeder (M527 Flow) kit; includes white backing and B5L47-67902 Document feeder and scanner
on page 1205
Door, cartridge (M501) RM2-5677-000CN Covers (M501/M506)

on page 1207
Door, cartridge kit (M506n/dn) F2A68-67919 Covers (M501/M506)

on page 1207

Door, cartridge kit (M506x) F2A68-67920 Covers (M501/M506)

on page 1207
Door, cartridge kit (M527) F2A76-60112 Covers (M527) on page 1209
Door, rear (M501/M506 duplex models) RM2-5711-000CN Covers (M501/M506)

on page 1207
Door, rear (M501/M506 simplex models) RM2-5712-000CN Covers (M501/M506)

on page 1207
Door, rear (M527) RM2-5711-000CN Covers (M527) on page 1209
Door, stapler flap (M527c/f/z) F2A76-40004 Covers (M527) on page 1209
Fan (FM1) RK2-8068-000CN Internal assemblies (1 of 4)

on page 1211
Fan (FM2) RK2-8068-000CN Internal assemblies (4 of 4)

on page 1217
Fax PCA (M527) CC456-60002 Internal assemblies (4 of 4)

on page 1217
Film bias assembly RM2-5689-000CN Internal assemblies (2 of 4)

on page 1213
Fixing (fuser) assembly 110V-127V RM2-5679-000CN Internal assemblies (2 of 4)

on page 1213
Fixing (fuser) assembly 220V-240V RM2-5692-000CN Internal assemblies (2 of 4)

on page 1213
Fixing (fuser) power supply1 (FPS) 110V-127V RM2-7948-000CN Internal assemblies (4 of 4)

on page 1217
Fixing (fuser) power supply1 (FPS) 220V-240V RM2-7949-000CN Internal assemblies (4 of 4)

on page 1217
Formatter PCA (M501dn) J8H61-67901 Internal assemblies (4 of 4)

on page 1217
Formatter PCA (M501dn; China) J8H61-67902 Internal assemblies (4 of 4)

on page 1217
Formatter PCA (M501n) J8H60-67901 Internal assemblies (4 of 4)

on page 1217
Formatter PCA (M501n; China) J8H60-67902 Internal assemblies (4 of 4)

on page 1217
Formatter PCA kit (M506n/dn) F2A68-67915 Internal assemblies (4 of 4)

on page 1217
Formatter PCA kit (M506x) F2A68-67916 Internal assemblies (4 of 4)

on page 1217
Formatter PCA kit (M527) F2A76-67910 Internal assemblies (4 of 4)

on page 1217
Gear, multi-purpose RM2-5700-000CN Internal assemblies (3 of 4)

on page 1215
Hinge, cartridge door left RC4-3010-000CN Covers (M501/M506)

on page 1207

Hinge, cartridge door left RC4-3010-000CN Covers (M527) on page 1209
Hinge, left document feeder (M527) COM39-60064 Document feeder and scanner
on page 1205
Hinge, right document feeder (M527) COM39-60065 Document feeder and scanner
on page 1205
Image scanner assembly (M527) kit; includes white backing and F2A76-67909 Document feeder and scanner
on page 1205
Keyboard overlay kit (ES, PT) 5851-6023 Document feeder and scanner
on page 1205
Keyboard overlay kit (FR, IT, RU, DE, ES: UK Kybd) 5851-6019 Document feeder and scanner
on page 1205
Keyboard overlay kit (FR-CN, ES-LA, ES: US Kybd) 5851-6020 Document feeder and scanner
on page 1205
Keyboard overlay kit (FR-SW, DE-SW, DA: UK Kybd) 5851-6021 Document feeder and scanner
on page 1205
Keyboard overlay kit (JA-KG, JA-KT) 5851-6024 Document feeder and scanner
on page 1205
Keyboard overlay kit (ZHTW, ZHCN) 5851-6022 Document feeder and scanner
on page 1205
Keyboard UK (M527) B5L47-67020 Document feeder and scanner

on page 1205
Keyboard US (M527) B5L47-67019 Document feeder and scanner

on page 1205
Laser/scanner assembly RM2-5528-000CN Internal assemblies (1 of 4)

on page 1211
Link, pressure release (cartridge door) RC4-4479-000CN Covers (M501/M506)

on page 1207
Link, pressure release (cartridge door) RC4-4479-000CN Covers (M527) on page 1209
Low-voltage power supply (LVPS) 110V-127V (M501/M506) RM2-7941-000CN Internal assemblies (4 of 4)

on page 1217
Low-voltage power supply (LVPS) 110V-127V (M527) RM2-7951-000CN Internal assemblies (4 of 4)

on page 1217
Low-voltage power supply (LVPS) 220V-240V (M501/M506) RM2-7942-000CN Internal assemblies (4 of 4)

on page 1217

Low-voltage power supply (LVPS) 220V-240V (M527) RM2-7952-000CN Internal assemblies (4 of 4)

on page 1217
Memory PCA (M506/M527) RM2-7955-000CN Internal assemblies (4 of 4)

on page 1217
Microswitch RK2-0535-000CN Internal assemblies (1 of 4)

on page 1211
Near-field communications (NFC) PCA (M527) B5L24-60001 Internal assemblies (3 of 4)

on page 1215
Paper feed drive assembly RM2-5715-000CN Internal assemblies (4 of 4)

on page 1217
Plate, name (M501) J8H60-40001 Covers (M501/M506)

on page 1207
Plate, name (M506) F2A68-40002 Covers (M501/M506)

on page 1207
Plate, name (M527) F2A74-40001 Covers (M527) on page 1209
Plug/cap, fax port (M527) 5851-1885 Covers (M527) on page 1209
Power supply, high-voltage (HVPS) RM2-7945-000CN Internal assemblies (1 of 4)

on page 1211
Registration assembly RM2-5671-000CN Internal assemblies (3 of 4)

on page 1215
Roller and pad, Tray 1 pickup and separation pad kit F2A68-67914 Internal assemblies (3 of 4)
on page 1215
Roller, separation (Tray 2/3) RM2-5745-000CN Internal assemblies (2 of 4)

on page 1213
Roller, transfer kit F2A68-67910 Internal assemblies (3 of 4)

on page 1215
Roller, Tray 2-3 kit (M501) J8H60-67903 Internal assemblies (3 of 4)

on page 1215
Roller, Tray 2-x kit (M506/M527) F2A68-67913 Internal assemblies (3 of 4)

on page 1215
Scan-control board (SCB) kit (M527) 5851-6571 Document feeder and scanner
on page 1205
Solenoid assembly (M501/M506) RM1-5421-000CN Internal assemblies (3 of 4)

on page 1215
Spring, compression (included in the multipurpose tray roller and RU8-2935-000CN Internal assemblies (3 of 4)
separation pad kit) on page 1215
Stapler unit (M527) B5L46-60102 Internal assemblies (3 of 4)

on page 1215
Sticker, stapler cartridge replacement (M527) B5L24-00035 Covers (M527) on page 1209
Switch, lever assembly RM2-5701-000CN Internal assemblies (2 of 4)

on page 1213

Switch, power PCA assembly RM2-8597-000CN Internal assemblies (2 of 4)

on page 1213
Tray, paper delivery output bin (M501/M506) RC4-4439-000CN Covers (M501/M506)

on page 1207
Tray, paper delivery output bin (M527) RC4-4141-000CN Covers (M527) on page 1209
Wireless embedded PCA (M506z/M527) 1150-7968 Internal assemblies (3 of 4)

on page 1215

Numerical parts list
Table 2-13 Numerical parts list
Part number Description Table and page
1150-7968 Wireless embedded PCA (M506z/M527) Internal assemblies (3 of 4)

on page 1215
5851-1885 Plug/cap, fax port (M527) Covers (M527) on page 1209
5851-5605 Cradle, fax PCA (M527) Internal assemblies (4 of 4)

on page 1217
5851-5935 Cable, 18-pin control panel (M527) Document feeder and scanner
on page 1205
5851-5936 Cable, HDMI control panel (M527) Document feeder and scanner
on page 1205
5851-5938 Cable, HIP USB control panel (M527) Document feeder and scanner
on page 1205
5851-5939 Cable, WU USB control panel (M527) Document feeder and scanner
on page 1205
5851-5997 Cable, fax PCA (M527) Internal assemblies (4 of 4)

on page 1217
5851-6019 Keyboard overlay kit (FR, IT, RU, DE, ES: UK Kybd) Document feeder and scanner
on page 1205
5851-6020 Keyboard overlay kit (FR-CN, ES-LA, ES: US Kybd) Document feeder and scanner
on page 1205
5851-6021 Keyboard overlay kit (FR-SW, DE-SW, DA: UK Kybd) Document feeder and scanner
on page 1205
5851-6022 Keyboard overlay kit (ZHTW, ZHCN) Document feeder and scanner
on page 1205
5851-6023 Keyboard overlay kit (ES, PT) Document feeder and scanner
on page 1205
5851-6024 Keyboard overlay kit (JA-KG, JA-KT) Document feeder and scanner
on page 1205
B5L47-67901 Document feeder (M527 Enterprise) kit; includes white backing and Document feeder and scanner
on page 1205
B5L47-67902 Document feeder (M527 Flow) kit; includes white backing and Document feeder and scanner
on page 1205
ENWW Numerical parts list 1227

Table 2-13 Numerical parts list (continued)
B5L47-67903 Scan-control board (SCB) kit (M527) Document feeder and scanner
on page 1205
B5L24-00035 Sticker, stapler cartridge replacement (M527) Covers (M527) on page 1209
B5L24-60001 Near-field communications (NFC) PCA (M527) Internal assemblies (3 of 4)

on page 1215
B5L46-40002 Cover, keyboard (M527) Document feeder and scanner

on page 1205
B5L46-40011 Cover, rear image scanner (M527) Document feeder and scanner
on page 1205
B5L46-40021 Cover, HIP (M527) Document feeder and scanner

on page 1205
B5L46-40028 Cover, USB (M527) Document feeder and scanner

on page 1205
B5L46-60102 Stapler unit (M527) Internal assemblies (3 of 4)

on page 1215
B5L46-60114 Cable, HDMI PAB to SCAM (M527) Document feeder and scanner
on page 1205
B5L46-60116 Cable, stapler (M527) Document feeder and scanner

on page 1205
B5L46-60117 Bezel, control panel (M527) Document feeder and scanner

on page 1205
B5L47-67018 Control panel (M527) kit Document feeder and scanner

on page 1205
B5L47-67019 Keyboard US (M527) Document feeder and scanner

on page 1205
B5L47-67020 Keyboard UK (M527) Document feeder and scanner

on page 1205
CC456-60002 Fax PCA (M527) Internal assemblies (4 of 4)

on page 1217
COM39-60064 Hinge, left document feeder (M527) Document feeder and scanner
on page 1205
COM39-60065 Hinge, right document feeder (M527) Document feeder and scanner
on page 1205

F2A68-40002 Plate, name (M506) Covers (M501/M506)

on page 1207
F2A68-67910 Roller, transfer kit Internal assemblies (3 of 4)

on page 1215
F2A68-67913 Roller, Tray 2-x kit (M506/M527) Internal assemblies (3 of 4)

on page 1215
F2A68-67914 Roller and pad, Tray 1 pickup and separation pad kit Internal assemblies (3 of 4)
on page 1215
F2A68-67915 Formatter PCA kit (M506n/dn) Internal assemblies (4 of 4)

on page 1217
F2A68-67916 Formatter PCA kit (M506x) Internal assemblies (4 of 4)

on page 1217
F2A68-67919 Door, cartridge kit (M506n/dn) Covers (M501/M506)

on page 1207
F2A68-67920 Door, cartridge kit (M506x) Covers (M501/M506)

on page 1207
F2A72-67901 1x550-sheet paper feeder (whole unit) 1x550-sheet paper feeder

on page 1219
F2A74-40001 Plate, name (M527) Covers (M527) on page 1209
F2A76-40003 Cover, stationary stapler, inner (M527c/f/z) Covers (M527) on page 1209
F2A76-40004 Door, stapler flap (M527c/f/z) Covers (M527) on page 1209
F2A76-40005 Cover, stapler blank (M527dn) Covers (M527) on page 1209
F2A76-40007 Bracket, WiFi PCA (M506z/M527) Internal assemblies (3 of 4)

on page 1215
F2A76-60112 Door, cartridge kit (M527) Covers (M527) on page 1209
F2A76-60112 Cable, WiFi PCA (M506z/M527) Internal assemblies (3 of 4)

on page 1215
F2A76-60113 Cable, stapler 6-pin (M527) Internal assemblies (3 of 4)

on page 1215
F2A76-67909 Image scanner assembly (M527) kit; includes white backing and Document feeder and scanner
on page 1205
F2A76-67910 Formatter PCA kit (M527) Internal assemblies (4 of 4)

on page 1217
J8H60-40001 Plate, name (M501) Covers (M501/M506)

on page 1207
J8H60-67901 Formatter PCA (M501n) Internal assemblies (4 of 4)

on page 1217
J8H60-67902 Formatter PCA (M501n; China) Internal assemblies (4 of 4)

on page 1217
J8H60-67903 Roller, Tray 2-3 kit (M501) Internal assemblies (3 of 4)

on page 1215

J8H61-67901 Formatter PCA (M501dn) Internal assemblies (4 of 4)

on page 1217
J8H61-67902 Formatter PCA (M501dn; China) Internal assemblies (4 of 4)

on page 1217
RC4-3010-000CN Hinge, cartridge door left Covers (M501/M506)

on page 1207
RC4-3010-000CN Hinge, cartridge door left Covers (M527) on page 1209
RC4-4141-000CN Tray, paper delivery output bin (M527) Covers (M527) on page 1209
RC4-4142-000CN Cover, HIP (M506 duplex models) Covers (M501/M506)

on page 1207
RC4-4147-000CN Cover, top left (M527) Covers (M527) on page 1209
RC4-4149-000CN Cover, USB (M506) Covers (M501/M506)

on page 1207
RC4-4150-000CN Cover, top rear (M527) Covers (M527) on page 1209
RC4-4200-000CN Cover, formatter (M501) Covers (M501/M506)

on page 1207
RC4-4433-000CN Cover, I/O (M506) Covers (M501/M506)

on page 1207
RC4-4433-000CN Cover, I/O (M527) Covers (M527) on page 1209
RC4-4437-000CN Cover, right (M501/M506) Covers (M501/M506)

on page 1207
RC4-4437-000CN Cover, right (M527) Covers (M527) on page 1209
RC4-4439-000CN Tray, paper delivery output bin (M501/M506) Covers (M501/M506)

on page 1207
RC4-4479-000CN Link, pressure release (cartridge door) Covers (M501/M506)

on page 1207
RC4-4479-000CN Link, pressure release (cartridge door) Covers (M527) on page 1209
RK2-0535-000CN Microswitch Internal assemblies (1 of 4)

on page 1211
RK2-6259-000CN Cable, flat-flexible Internal assemblies (1 of 4)

on page 1211
RK2-6260-000CN Cable, flat-flexible Internal assemblies (1 of 4)

on page 1211
RK2-6261-000CN Cable, flat flexible (M506/M527) Internal assemblies (4 of 4)

on page 1217
RK2-6526-000CN Cable, flat flexible (M501) Internal assemblies (4 of 4)

on page 1217
RK2-7067-000CN Cable, USB (M506) Internal assemblies (1 of 4)

on page 1211
RK2-7104-000CN Cable, HIP (M506 duplex models) Covers (M501/M506)

on page 1207

RK2-8068-000CN Fan (FM1) Internal assemblies (1 of 4)

on page 1211
RK2-8068-000CN Fan (FM2) Internal assemblies (4 of 4)

on page 1217
RL2-0885-000CN Case, formatter PCA (M506) Internal assemblies (4 of 4)

on page 1217
RL2-0888-000CN Case, formatter (M501) Internal assemblies (4 of 4)

on page 1217
RL2-0895-000CN Case, formatter PCA (M527) Internal assemblies (4 of 4)

on page 1217
RL2-0895-000CN Case, formatter (M527) Internal assemblies (4 of 4)

on page 1217
RM1-5421-000CN Solenoid assembly (M501/M506) Internal assemblies (3 of 4)

on page 1215
RM2-5528-000CN Laser/scanner assembly Internal assemblies (1 of 4)

on page 1211
RM2-5671-000CN Registration assembly Internal assemblies (3 of 4)

on page 1215
RM2-5677-000CN Door, cartridge (M501) Covers (M501/M506)

on page 1207
RM2-5679-000CN Fixing (fuser) assembly 110V-127V Internal assemblies (2 of 4)

on page 1213
RM2-5686-000CN Cover, top (M506 duplex MF models) Covers (M501/M506)

on page 1207
RM2-5687-000CN Cover, top (M506 simplex models) Covers (M501/M506)

on page 1207
RM2-5689-000CN Film bias assembly Internal assemblies (2 of 4)

on page 1213
RM2-5690-000CN Cassette (Tray 2) Internal assemblies (2 of 4)

on page 1213
RM2-5692-000CN Fixing (fuser) assembly 220V-240V Internal assemblies (2 of 4)

on page 1213
RM2-5699-000CN Cover, top (M506 duplex LCD models) Covers (M501/M506)

on page 1207
RM2-5700-000CN Gear, multi-purpose Internal assemblies (3 of 4)

on page 1215
RM2-5701-000CN Switch, lever assembly Internal assemblies (2 of 4)

on page 1213
RM2-5702-000CN Cable, TAG assembly Internal assemblies (1 of 4)

on page 1211
RM2-5711-000CN Door, rear (M501/M506 duplex models) Covers (M501/M506)

on page 1207
RM2-5711-000CN Door, rear (M527) Covers (M527) on page 1209

RM2-5712-000CN Door, rear (M501/M506 simplex models) Covers (M501/M506)

on page 1207
RM2-5715-000CN Paper feed drive assembly Internal assemblies (4 of 4)

on page 1217
RM2-5717-000CN Cover, formatter (M527) Covers (M527) on page 1209
RM2-5718-000CN Cover, top (M527) Covers (M527) on page 1209
RM2-5725-000CN Cover, formatter (M506) Covers (M501/M506)

on page 1207
RM2-5726-000CN Cover, top (M501 duplex models) Covers (M501/M506)

on page 1207
RM2-5727-000CN Cover, left (M501/M506) Covers (M501/M506)

on page 1207
RM2-5727-000CN Cover, left (M527) Covers (M527) on page 1209
RM2-5735-000CN Cover, top (M501) Covers (M501/M506)

on page 1207
RM2-5745-000CN Roller, separation (Tray 2/3) Internal assemblies (2 of 4)

on page 1213
RM2-7940-000CN DC controller PCA, duplex (M506) Internal assemblies (4 of 4)

on page 1217
RM2-7941-000CN Low-voltage power supply (LVPS) 110V-127V (M501/M506) Internal assemblies (4 of 4)

on page 1217
RM2-7942-000CN Low-voltage power supply (LVPS) 220V-240V (M501/M506) Internal assemblies (4 of 4)

on page 1217
RM2-7945-000CN Power supply, high-voltage (HVPS) Internal assemblies (1 of 4)

on page 1211
RM2-7948-000CN Fixing (fuser) power supply1 (FPS) 110V-127V Internal assemblies (4 of 4)

on page 1217
RM2-7949-000CN Fixing (fuser) power supply1 (FPS) 220V-240V Internal assemblies (4 of 4)

on page 1217
RM2-7950-000CN DC controller PCA, duplex (M501) Internal assemblies (4 of 4)

on page 1217
RM2-7951-000CN Low-voltage power supply (LVPS) 110V-127V (M527) Internal assemblies (4 of 4)

on page 1217
RM2-7952-000CN Low-voltage power supply (LVPS) 220V-240V (M527) Internal assemblies (4 of 4)

on page 1217
RM2-7955-000CN Memory PCA (M506/M527) Internal assemblies (4 of 4)

on page 1217
RM2-8514-000CN Clutch, paper re-pickup assembly (M501/M506 duplex LCD and MF Internal assemblies (2 of 4)
models) on page 1213
RM2-8597-000CN Switch, power PCA assembly Internal assemblies (2 of 4)

on page 1213
RM2-8600-000CN DC controller PCA, simplex (M506) Internal assemblies (4 of 4)

on page 1217

RM2-8610-000CN DC controller PCA (M527) Internal assemblies (4 of 4)

on page 1217
RM2-8710-000CN DC controller PCA, simplex (M501) Internal assemblies (4 of 4)

on page 1217
RU8-2935-000CN Spring, compression (included in the multipurpose tray roller and Internal assemblies (3 of 4)
separation pad kit) on page 1215

Index
Symbols/Numerics control-panel cover (M527), removing F

1x550-sheet paper feeder and replacing 119 fan (FM1)
part number 1218 conventions, document iii removing and replacing 744
550-sheet paper feeder cover, top-rear (M527) fan (FM1), removing and replacing
removing and replacing 1156 removing and replacing 124 744
550-sheet paper feeder, removing covers (M501/M506) fan (FM2)
and replacing 1156 part numbers 1206 removing and replacing 768
covers (M527) fan (FM2), removing and replacing
A part numbers 1208 768
accessories fax printed-circuit board (M527c/f/z)
part numbers 1218 D removing and replacing 1171
after-service checklist 6 DC controller field replaceable units (FRUs)
removing and replacing 944 replacing 3
B DC controller, removing and field replaceable units (FRUs) and
before-service checklist 6 replacing 944 bench repairable units (BRUs)
BRUs (bench repairable units units) DIMM (M506/M527) replacing 3
replacing 3 removing and replacing 29 formatter
document conventions iii removing and replacing 566
C document feeder (M527) formatter case
cartridge door assembly removing and replacing 139 removing and replacing 659
removing and replacing 158 document feeder (M527), removing formatter case, removing and
cartridge door assembly, removing and replacing 139 replacing 659
and replacing 158 document feeder and scanner whole formatter cover
cautions iii units removing and replacing 115
control panel (M501) parts lists and diagrams 1204 formatter cover, removing and
removing and replacing 106 document feeder maintenance kit replacing 115
control panel (M501), removing and (M527), removing and replacing formatter, removing and replacing
replacing 106 1162 566
control panel (M506x) dual in-line memory module (DIMM) FRUs (field replaceable units) and
removing and replacing 57 (M506/M527) BRUs (bench repairable units
control panel (M506x), removing and removing and replacing 29 replacing 3
replacing 57 fuser
control panel (M527) E removing and replacing 542
removing and replacing 45 electrostatic discharge (ESD) 4 fuser power supply (FPS)
control panel (M527), removing and embedded MultiMedia Card (eMMC) removing and replacing 855
replacing 45 (M506 and M527dn) fuser power supply (FPS), removing
control-panel cover (M527) removing and replacing 18 and replacing 855
removing and replacing 119 ESD electrostatic discharge (ESD) 4 fuser, removing and replacing 542
ENWW Index 1235

H laser/scanner assembly, removing paper pickup and feed rollers and
hard-disk drive (HDD) (M527c/f/z) and replacing 584 separation roller (Tray 2-x),
removing and replacing 23 left cover removing and replacing 96
high-voltage power supply removing and replacing 197 part numbers
removing and replacing 1031 left cover, removing and replacing 1x550-sheet paper feeder 1218
high-voltage power supply, removing 197 accessories 1218
and replacing 1031 low-voltage power supply covers (M501/M506) 1206
HVPS removing and replacing 1056 covers (M527) 1208
removing and replacing 1031 low-voltage power supply, removing internal assemblies (1 of 4)
HVPS, removing and replacing 1031 and replacing 1056 1210
LVPS internal assemblies (2 of 4)
I removing and replacing 1056 1212
installation 5 LVPS, removing and replacing 1056 internal assemblies (3 of 4)
screws 5 1214
See also replacing parts M internal assemblies (4 of 4)
installing maintenance kits 1216
internal USB ports (M506) 1188 part numbers 1201 replacement parts 1201
internal USB ports (M527) 1178 multipurpose tray (Tray 1) pickup staple cartridges 1201
integrated scanner assembly (M527) roller and separation pad supplies 1201
removing and replacing 408 removing and replacing 87 toner cartridge 1201
integrated scanner assembly (M527), multipurpose tray (Tray 1) pickup parts lists and diagrams 1193
removing and replacing 408 roller and separation pad, removing document feeder and scanner
internal assemblies (1 of 4) and replacing 87 whole units 1204
part numbers 1210 using 1202
internal assemblies (2 of 4) N
part numbers 1212 near field communication PCA R
internal assemblies (3 of 4) (M506x/M527z) rear door assembly
part numbers 1214 removing and replacing 507 removing and replacing 169
internal assemblies (4 of 4) near field communication PCA rear door assembly, removing and
part numbers 1216 (M506x/M527z), removing and replacing 169
internal USB ports (M506) replacing 507 removal order
installing 1188 NFC (M506x/M527z) removing order 7
internal USB ports (M527) removing and replacing 507 removal strategy
installing 1178 NFC (M506x/M527z), removing and removing and replacing 3
replacing 507 removing and replacing
K notes iii 550-sheet paper feeder 1156
keyboard (M527c/z) cartridge door assembly 158
removing and replacing 78 O control panel (M501) 106
keyboard (M527c/z), removing and output bin control panel (M506x) 57
replacing 78 removing and replacing 336 control panel (M527) 45
kit output bin, removing and replacing control-panel cover (M527) 119
instructions, embedded 336 DC controller 944
MultiMedia Card (eMMC) (M506 document feeder (M527) 139
and M527dn) 18 P document feeder maintenance kit
paper delivery tray (output bin) (M527) 1162
L removing and replacing 336 dual in-line memory module
laser scanner paper delivery tray (output bin), (DIMM) (M506/M527) 29
warnings for servicing 3 removing and replacing 336 embedded MultiMedia Card
laser/scanner assembly paper pickup and feed rollers and (eMMC) (M506 and M527dn)
removing and replacing 584 separation roller (Tray 2-x) 18
removing and replacing 96
1236 Index ENWW

fan (FM1) 744 transfer roller 38 SCB (M527)
fan (FM2) 768 Tray 1 pickup roller and removing and replacing 488
fax printed-circuit board separation pad 87 SCB (M527), removing and
(M527c/f/z) 1171 Tray 2 1147 replacing 488
formatter 566 Tray 2-x paper pickup and feed screwdrivers, required 4
formatter case 659 rollers and separation roller screws
formatter cover 115 96 installing 5
fuser 542 Tray 3 1151 types of 5
fuser power supply (FPS) 855 white backing (M527) 64, 71 service and support information v,
hard-disk drive (HDD) wireless PCA (M506x) 514 2, 1194, 1202
(M527c/f/z) 23 wireless PCA (M527z) 538 service approach
high-voltage power supply 1031 removing parts removing and replacing 6
HVPS 1031 after-service checklist 6 SSA
integrated scanner assembly before-service checklist 6 removing and replacing 408
(M527) 408 tools, required 4 SSA (M527), removing and
keyboard (M527c/z) 78 replacement parts replacing 408
laser/scanner assembly 584 part numbers 1201 staple cartridge (M527)
left cover 197 replacing parts removing and replacing 14
low-voltage power supply 1056 about 3 staple cartridge (M527), removing
LVPS 1056 after-service checklist 6 and replacing 14
multipurpose tray (Tray 1) pickup before-service checklist 6 staple cartridges
roller and separation pad 87 screws 5 part numbers 1201
near field communication PCA tools, required 4 stapler blank cover (M527)
(M506x/M527z) 507 right cover removing and replacing 216
NFC (M506x/M527z) 507 removing and replacing 174 stapler door or stapler blank cover
output bin 336 right cover, removing and replacing (M527), removing and replacing
paper delivery tray (output bin) 174 216
336 roller, pickup and separation pad MP stapler stationary (inner) cover
paper pickup and feed rollers and tray (Tray 1) (M527)
separation roller (Tray 2-x) 96 removing and replacing 87 removing and replacing 223
rear door assembly 169 roller, pickup and separation pad MP stapler stationary (inner) cover
right cover 174 tray (Tray 1), removing and (M527), removing and replacing
roller, pickup and separation pad replacing 87 223
MP tray (Tray 1) 87 rollers stapler unit (M527c/f/z)
rollers Tray 2-x 96 document feeder maintenance kit removing and replacing 553
scanner control board (M527) (M527), removing and stapler unit (M527c/f/z), removing
488 replacing 1162 and replacing 553
SCB (M527) 488 transfer roller, removing and static, precautions for 4
SSA (M527) 408 replacing 38 supplies
staple cartridge (M527) 14 rollers Tray 2-x2 part numbers 1201
stapler door or stapler blank cover removing and replacing 96
(M527) 216 rollers, Tray 2-x, removing and T
stapler stationary (inner) cover replacing 96 tips iii
(M527) 223 toner cartridge
stapler unit (M527c/f/z) 553 S part numbers 1201
toner cartridge 9 scanner control board (M527) removing and replacing 9
top cover (M501/M506) 292 removing and replacing 488 toner cartridge, removing and
top cover (M527) 234 scanner control board (M527), replacing 9
top-left cover (M527) 134 removing and replacing 488 tools, required 4
top-rear cover (M527) 124
ENWW Index 1237

top cover (M501/M506)
top cover (M501/M506), removing
and replacing 292
top cover (M527)
top cover (M527), removing and
replacing 234
top-left cover (M527)
top-left cover (M527), removing and
replacing 134
top-rear cover (M527), removing and
replacing 124
transfer roller, removing and
replacing 38
Tray 1 pickup roller and separation
pad
Tray 1 pickup roller and separation
pad, removing and replacing 87
Tray 2
Tray 2, removing and replacing
1147
Tray 2-x paper pickup and feed rollers
and separation roller
Tray 2-x paper pickup and feed rollers
and separation roller, removing and
replacing 96
Tray 3
Tray 3, removing and replacing
1151
W
warnings iii
white backing (M527)
removing and replacing 64, 71
white backing (M527), removing and
replacing 64, 71
wireless PCA (M506x)
wireless PCA (M506x), removing and
replacing 514
wireless PCA (M527z)
wireless PCA (WiFi) (M527z),
1238 Index ENWW

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LaserJet Pro M501

LaserJet Enterprise M506

M527dn M527f M527c M527z

M501n M501dn M506x

© Copyright 2016 HP Development Company,

Reproduction, adaptation, or translation

The information contained herein is subject to

The only warranties for HP products and

Reinstallation tip: Reinstallation helpful hints, shortcuts, or considerations.

NOTE: Information that explains a concept or how to complete a task.

Channel partners, go to HP Channel Services Network (CNS) at https://h30125.www3.hp.com/hpcsn.

At these locations, find information on the following topics:

● Install and configure

● Up-to-date control panel message (CPMD) troubleshooting

● Solutions for printer issues and emerging issues

● Remove and replace part instructions and videos

● Warranty and regulatory information

To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan

1 Removal and replacement .............................................................................................................................. 1

2 Parts and diagrams .................................................................................................................................. 1193

Index .......................................................................................................................................................... 1235

Table 2-1 Supplies and Accessories (M501) ................................................................................................................... 1199

Figure 1-1 Screwdrivers ........................................................................................................................................................ 4

● For additional service and support

● Removal and replacement strategy

● Removal and replacement procedures

Channel partners, go to HP Channel Services Network (CSN) at https://h30125.www3.hp.com/hpcsn.

At these locations, find information on the following topics:

● Install and configure

● Up-to-date control panel message (CPMD) troubleshooting

● Solutions for printer issues and emerging issues

● Remove and replace part instructions and videos

● Warranty and regulatory information

To access HP PartSurfer information from any mobile device, go to http://partsurfermobile.hp.com/ or scan

2 Chapter 1 Removal and replacement ENWW

Considerations during removal and replacement

ENWW Removal and replacement strategy 3

● Small, flat-blade screwdriver

● ESD strap (if one is available)

Figure 1-1 Screwdrivers

4 Chapter 1 Removal and replacement ENWW

Fasteners used in the printer

● Screw, with washer, M3X8

● Screw, machine, truss head, M3X6

Figure 1-2 Screw size chart

ENWW Removal and replacement strategy 5

1. Remove all paper.

3. Remove the toner cartridge or toner cartridges.

4. Remove the trays.

After performing service

2. Reinstall the trays.

3. Return all paper to the trays.

4. Plug in the power cable and turn on the printer.

5. Perform print-quality tests by printing from a host computer or control panel.

Post service tests

NOTE: To get further assistance in print quality troubleshooting, go to www.hp.com/support/www.hp.com/

6. Use the arrow buttons to navigate the 2ndary Service menu.

6 Chapter 1 Removal and replacement ENWW

2. Ensure that the input tray contains clean, unmarked paper.