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What Is An Information System?

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LECTURE 2

What is an Information System?

An organized combination of _________, hardware, software, communications networks, data resources, policies

and procedures that _________, retrieves, transforms, and disseminates information in an organization.

IS is all the components and resources necessary to deliver _____________ and functions to the organization.

IT is __________, software, ________________ and data management

In theory, IS could be paper based. However in today’s world much of the focus is on Computer-Based Information
Systems (CBIS).

Components of an IS:

People:

1. End users: the people who __________the IS or the information from the IS.

2. IS specialists: the people who__________ and operate IS.

Hardware Resources: All physical devices used in information processing. Machines, data media, peripherals

Software Resources: All information processing _______________including programs and procedures. System
software, application software and procedures.

Data Resources: Facts about the business transactions. Processed and organized information as well as _________
of organized data.

Network Resources:

1. _______________ media

2. Network infrastructure: hardware and software

3. The Internet, intranets and extranets

Data are raw facts about physical phenomena or business transactions


Information is data that has been converted into meaningful and useful context for end users

Why study Information Systems and Information Technology?

1. Vital component of successful businesses

2. Helps businesses expand and ____________.

3. Businesses use IS and IT

1. To improve ________________ and _______________of business processes

2. For managerial decision making

3. For workgroup _______________.

The expanding role of IS


Note that while IS has expanded, they are still doing the same basic things that they’ve been doing.

What has changed is: more ________ of functions, greater __________ across components, better use for
maximum

advantage of business and strategic opportunities.

What should a Business Professional know about IS?

1. ___________ Concepts: fundamental behavioral, technical, business and managerial concepts

2. Information __________: Hardware, software, networks, data management and Internet-based technology

3. ____________Applications: Major uses of the IS in the organization

4. ____________Processes: How to plan, develop and implement IS to meet business opportunities

5. Management __________ The challenges of effectively and ethically managing IT

What is E-business?
The use of ____________ ____________to work and empower business processes, electronic commerce,
and enterprise collaboration within a company and with its customers, suppliers, and other business
stakeholders. It is an online ______________of value.

How e-business is being used?

1. To ______________ internal business processes

2. In ________________collaboration systems: support communications, coordination and collaboration


among teams and work groups, e.g., virtual teams

3. In _____________commerce: buying, selling, marketing and servicing of products and services over
computer networks

Questions for consideration:


1. How can information technology support a company’s business processes and decision-making, and
give it a competitive advantage? Give examples to illustrate your answer.

2. Why do big companies still fail in their use of information technology?

3. What are some reasons for the success of some companies in their use of information technology?

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