Baharul Alom: Personal Profile

BAHARUL ALOM
Address : Tahila street, Al olaya, Riyadh

Phone : 0557047468 • Email : Baharul221175@yahoo.com
Name : Baharul Alom

Personal Profile Father’s Name : Saiful islam
Mother’s Name : Sahanara Begum
Date of Birth : 21/11/1994
Religion : Islam
Gender : Male
Marital Status : Single
Nationality : Bangladeshi by Birth
Iqama No : 2426855637 (Transferable)
Language Know : Arabic, English, Hindi, Urdu, Bengali.
Present Address : Tahila street, Al olaya, Riyadh, Ksa
Permanent Address : Lakshmipur, Bangladesh
Career Objective To work as a waiter in a challenging environment, contributing enthusiasm,

dedication, responsibility, and good work ethic, combined with a desire to utilize
my customer service skills obtained through experience as a waiter in IHOP
restaurant.
Experience [April 2017 to present] [WAITER] [IHOP]
 Escorts customers to their tables and ensures they are settled comfortably.
 Presents the menu to customers, answers queries about it, and makes
suggestions if necessary.
 Informs patrons the restaurant’s daily specials.
 Explains the preparation and cooking methods as well as ingredients of various
menu items.
 Takes orders from customers for food and beverages, writes down or memorize
the orders; and enters information into the computer for transmittal to the
kitchen.
 Serves food and beverages promptly.
 Ensures that customers are enjoying their meals or that they do not have any
problem with their food.
 Collects the customers’ payments and prepares bills with itemized costs and
appropriate taxes.
 Prepares and tidies up the tables or counters; makes sure there are enough salt,
sugar, pepper, cream, other condiments and napkins in every table or counter.
 Performs other duties like brewing coffee and preparation of salads and
appetizers.
 Decorates dishes prior to serving.
 Ensures that there are adequate supplies of food, tableware, linens, and
beverages.
 Stays alert for customer’s requests and be prompt to address them.
 Performs other tasks assigned by supervisor or manager from time to time.
[Jan 2015 to Feb 2016] [WAITER] [Pan Pacific Sonargaon Dhaka]
 Assisted Guests with making menu choices in an informative and helful

fashion.
 Delivered exceptional service by greeting and serving customers in a
timely friendly manner.
 Promptly served all food courses to guests.
 Answered questions about menu selections and made recommendations
when requested.
[Jun 2014 to Dec 2014] [WAITER] [KFC Restaurant]
 Assisted Guests with making menu choices in an informative and helful

fashion.
 Appropriately suggested additional items to customers to increase
restaurant sales.
 Consistently adhered to quality expectations and standards.
Education [2014] [HSC] [Ramgonj Model College]

 GPA 3.00 out of 5.00
[2011] [SSC] [Shamgonj High School]

 GPA 4.50 out of 5.00
Strengths:
Highlights
 Highly responsible and reliable.
 Ability to work effectively under time pressure and for long and extended
hours
 Ability to multitask
 Diligence and dedication to work
 A good memory and an eye for details
 Ability to understand different kinds of people
 A keen observer
 Great sensitivity to the needs of others
 A friendly, cheerful, and polite attitude
 Experience in preparing salad and other appetizers, and coffee
 High-volume dining
 Food safety understanding
 Exceptional interpersonal skills
 Extensive hospitality background
 Upbeat, outgoing and positive
 Mathematical aptitude
 A strong passion to ensure customer satisfaction
Skills  Strong customer service skills, including assessing customer needs, adhering to
quality standards, evaluating customer satisfaction, and making the proper
adjustments or corrections.
 Excellent active listening skills and ability to give my complete attention to
patrons during busy times.
 Demonstrated service orientation; always looking for opportunities to serve
patrons and assist other employees.
 Patient and compassionate when serving patrons, making them feel at home at
the establishment in which they are eating.
Dedicated waiter with four years of exemplary service in the food service industry.
Professional Committed to providing helpful, fast, and accurate service to patrons. Demonstrate
summary active listening and communication skills to ensure patrons are satisfied and
happy. Experience in various settings, including family restaurants, cafeterias,
banquets, and room service. Comfortable serving patrons of various age ranges
and backgrounds. Determined team player striving to deliver the highest quality
service alongside food service staff.

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BAHARUL ALOM

Address : Tahila street, Al olaya, Riyadh

Name : Baharul Alom

Career Objective To work as a waiter in a challenging environment, contributing enthusiasm,

Experience [April 2017 to present] [WAITER] [IHOP]

[Jan 2015 to Feb 2016] [WAITER] [Pan Pacific Sonargaon Dhaka]

 Assisted Guests with making menu choices in an informative and helful

[Jun 2014 to Dec 2014] [WAITER] [KFC Restaurant]

 Assisted Guests with making menu choices in an informative and helful

Education [2014] [HSC] [Ramgonj Model College]

[2011] [SSC] [Shamgonj High School]

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