Define Management

ORGANIZATION AND MANAGEMENT
(Midterm)
1. DEFINE MANAGEMENT
Management
Definition: Management can be defined as the process of administering and controlling the affairs of the
organization, irrespective of its nature, type, structure and size. It is an act of creating and maintaining
such a business environment wherein the members of the organization can work together, and achieve
business objectives efficiently and effectively.
Management acts as a guide to a group of people working in the organization and coordinating their
efforts, towards the attainment of the common objective.
In other words, it is concerned with optimally using 5M’s, i.e. men, machine, material, money and
methods and, this is possible only when there proper direction, coordination and integration of the
processes and activities, to achieve the desired results.
Characteristics of Management
 Universal: All the organizations, whether it is

profit-making or not, they require
management, for managing their activities.
Hence it is universal in nature.
 Goal Oriented: Every organization is set up
with a predetermined objective and
management helps in reaching those goals
timely, and smoothly.
 Continuous Process: It is an ongoing process
which tends to persist as long as the organization exists. It is required in every sphere of the
organization whether it is production, human resource, finance or marketing.
 Multi-dimensional: Management is not confined to the administration of people only, but it also
manages work, processes and operations, which makes it a multi-disciplinary activity.
 Group activity: An organization consists of various members who have different needs,
expectations and beliefs. Every person joins the organization with a different motive, but after
becoming a part of the organization they work for achieving the same goal. It requires
supervision, teamwork and coordination, and in this way, management comes into the picture.
 Dynamic function: An organization exists in a business environment that has various factors like
social, political, legal, technological and economic. A slight change in any of these factors will
affect the organization’s growth and performance. So, to overcome these changes management
formulates strategies and implements them.
 Intangible force: Management can neither be seen nor touched but one can feel its existence, in
the way the organization functions.
 Precisely, all the functions, activities and processes of the organization are interconnected to one
another. And it is the task of the management to bring them together in such a way that they
help in reaching the intended result.
2. LEVEL OF MANAGEMENT
Top-Level Management: This is the highest level in the organizational hierarchy, which includes Board of
Directors and Chief Executives. They are responsible for defining the objectives, formulating plans,
strategies and policies.
Middle-Level Management: It is the second and most important level in the corporate ladder, as it
creates a link between the top and lower level management. It includes departmental and division heads
and managers who are responsible for implementing and controlling plans and strategies which are
formulated by the top executives.
Lower Level Management: Otherwise called as functional or

operational level management. It includes first line
managers, foreman, supervisors. As lower level
management directly interacts with the workers, it plays a
crucial role in the organization because it helps in reducing
wastage and idle time of the workers, improving the quality and quantity of output.
The three management levels form the management hierarchy, that represents the position and rank of
executives and managers in the chart.
3. FUNCTION OF MANAGEMENT
Planning: It is the first and foremost function of management, i.e. to decide beforehand what is to be
done in future. It encompasses formulating policies, establishing targets, scheduling actions and so forth.
Organizing: Once the plans are formulated, the next step is to organise the activities and resources, as in
identifying the tasks, classifying them, assigning duties to subordinates and allocating the resources.
Staffing: It involves hiring personnel for carrying out various activities of the organization. It is to ensure
that the right person is appointed to the right job.
Directing: It is the task of the manager to guide, supervise, lead and motivate the subordinates, to
ensure that they work in the right direction, so far as the objectives of the organization are concerned.
Controlling: The controlling function of management involves a number of steps to be taken to make
sure that the performance of the employees is as per the plans. It involves establishing performance
standards and comparing them with the actual performance. In case of any variations, necessary steps
are to be taken for its correction.
Coordination is an important feature of management which means the integration of the activities,
processes and operations of the organization and synchronisation of efforts, to ensure that every
element of the organization contributes to its success

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ORGANIZATION AND MANAGEMENT

 Universal: All the organizations, whether it is

Lower Level Management: Otherwise called as functional or

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