What Are The Other Importance of Information Technology To Businesses?
What Are The Other Importance of Information Technology To Businesses?
What Are The Other Importance of Information Technology To Businesses?
1. increase productivity
2. reduce errors
4.
Systems analysis and design involves people. Certainly it involves technology, often technology that we
don’t really understand and which we rely on other people to manage for us, but the best-designed
systems in the world succeed because the people who use them can do their jobs better.
A proper analysis of system requirements requires that those carrying out the investigation have a
balance of skills and knowledge. This includes a good general understanding of the operation of business
and of the factors that affect the viability of all businesses.There will also be a need for a more speci?c
grasp of the important features of the particular business being studied.Finally of course a broad
knowledge of the possibilities and limitations of information technology is also required.
There are many reasons why businesses should want to develop information systems, but some of the
most common objectives are:
Source: System Analysis and Design 2nd ed., Donald Yeates and Tony Wakefield, 2004
Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England
a. To reduce manpower costs. The introduction of computer-based systems has often enabled
work to be done by fewer staff or, more likely nowadays, has permitted new tasks to be
undertaken without increasing staf?ng levels. The automation of many banking functions, such
as cheque clearance, falls into this category.
b. To improve customer service. Computer systems can often allow organisations to serve
customers more quickly or to provide them with additional services. Supermarket point-of-sale
systems producing itemised bills provide an illustration of this.
c. To improve management information. Management decisions can only be as good as the
information on which they are based, so many computer systems have been designed to produce
more, or more accurate, or more timely information. With modern database query facilities it is
even possible to provide systems that do not require the data retrieval requirements to be defined
in advance, thereby enabling managers to institute new types of enquiry when changing business
conditions demand new or different information.
d. To secure or defend competitive advantage. This is becoming a major justification for spending
on information systems.
System Analysis and Design is about business problem solving and computer applications. The
product of