Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

Tuneem Solution

Download as pdf or txt
Download as pdf or txt
You are on page 1of 30

Digital Solution for People Development

Agenda
• Tune’em
o Solution: Addressing business needs

o Sneak Peek: Introducing application & dashboards

• About us
o Our organization: Brief introduction and profile

Private & Confidential, RSalesArm IT Services Pvt Ltd 2


Learning challenges : Strategic

Bringing new joinees & critical roles up to Setting up the right blend of training
speed (combination of classroom, digital and on
the job / coaching) for all roles

Quick identification of knowledge gaps in Designing course curriculum, scheduling,


the employees and addressing to it tracking progress,
training path and certification

Training effectiveness measurement, Recognizing champions in the network and


change in behavior,
1/2/2018 change ROI plan retention strategy

Private & Confidential, RSalesArm IT Services Pvt Ltd


Learning challenges : Operational
@ Learning & Training

Classroom Trainings : Digital Trainings : Coaching :


1. Difficulty gathering dispersed workforce 1. Limited access to web and 1. Challenges in training & assessment of
2. Loss of individual’s business days email supervisors or outsource trainers
3. Repetition and reinforcement missed 2. Limited assessment outside 2. Supervisors relied on for respective
4. Impact and application on field missed classroom regions / location to train, coach and
5. Cost to conduct 3. Do not have ‘anytime’ assess their employees in a continuous
6. With high churn in ‘feet on the street’, content dissemination. manner yet do not have tools to make
frequent new inductions needed this easy

@ Engagement & Communication

2 – way official communication :


1. Direct communication only through whatsapp, no formal secure means for broadcast Continuous
assessment of
2. No platform for field employees / extended network to communicate
knowledge and
3. No peer connect, sharing of best practices performance on the
4. Contest communication via email or portals requiring constant online access field is missing
Private & Confidential, RSalesArm IT Services Pvt Ltd 4
Journey of an Enterprise workforce

Lateral hires

Leader hires
Fresher

$ $ $
Building Foundation Building Capabilities Building Leaders

Classroom, Digital, On the job Leadership modules, self learning,


Qualification Assessments
learning – training path action learning,

Team development, mentoring,


Internship / fellowship program Subjective / Role-play assessment Individual / Instance /
Performance Improvement Plan

Product, process and behavioral Product, process and behavioral


Introduction to industry
knowledge knowledge

Tracking and mapping KPI to Performance management and


Pre Joining courses
Knowledge levels. Management by objectives

Private & Confidential, RSalesArm IT Services Pvt Ltd 5


Training in an Enterprise
Trainer Training Admin Stakeholders Trainee

Team performance at
Attendance, Training Role based training path supervisor, manager ,
Training calendar
feedback from participants design function, product and
business level

Training activities,
Pre / Post training assessment
Course design. Compliance notification, attendance and
& knowledge gained,
assessment

Course delivery – Create,


Role play and subjective My development &
Allocate, Publish, Deliver and On the job training / coaching
assessment achievements
Monitor

Trainer’s feedback on Compliance of trainer,


Informed decision making My Certifications,
participants participants, Reviewers

Productivity of participants Tracking and mapping KPI to


Business impact My Badges
after training. Knowledge levels.

Act on feedback and plan for My performance link to


Visibility of training man days Analysis of leader boards
evolution of course design knowledge

Private & Confidential, RSalesArm IT Services Pvt Ltd 6


Tune’em:
You should have it, because…

Private & Confidential, RSalesArm IT Services Pvt Ltd 7


Tune’em : Creates business impact
Speed: Time reduction to bring workforce up to speed.

Measurement: Measure knowledge levels vis-à-vis KPI at individual level. Knowledge gained in role-plays, in class
or online.

Achievement: Train- engage-measure- reinforce. Administer and shape individual achievements for
organization goals across workforce.

Real time: Anytime anywhere learning, observation, assessments, feedbacks, communication and engagement.

Transformation: Retention decisions, change management, succession planning, measured & continuous
development at individual level

Private & Confidential, RSalesArm IT Services Pvt Ltd 8


Tune’em framework
User

(Mobile / Web enabled platform)

Training Triggers Administration Learning Content Training Delivery Employee


• Questionnaire based • Organization masters
• Classroom Engagement
management
• Individual • Employee community
development plan • Multiple business • Repository / library • Virtual classroom
unit engagement
• Action learning • Open content • Digital learning
• Course management • Best Practices,
• Training path • Multimedia format • ‘On the job success stories,
• Learning calendar
• From PMS support
• Training • Open courses • Knowledge sharing
• Career path recommendation • Content
• Action learning • Policies, Health,
Competency / Skill administration
• • Training MIS/ reports safety, financial
development
• Multi level security support
administration

▪Industry specific course design to implementation and sustenance is available in ready to use template. Covering all learning and
development aspects.
▪Seamless integration with existing systems at enterprises make the transition and system functioning smooth.

Private & Confidential, RSalesArm IT Services Pvt Ltd 9


Tune’em for building foundation
Company Induction
Tier - I

Step 1 Recruited candidate downloads mobile app

Pre Joining training program and Introduction of


Step 2 Program & company

Output Prepared Trainee / New comer before joining date


Tune’em for building capabilities
Knowledge Knowledge
GAP analysis GAP analysis

Induction Product On the job On the job


Digital Digital
Classroom Process, Skill assessment#1 assessment#2
Content 1 Content 2
Training Training – Month 2 – Month 2

1st month of Academy 2nd month of Academy 4th month of Academy

Private & Confidential, RSalesArm IT Services Pvt Ltd 11


Tune’em for building leaders
Project
Individual based On the Job
development (action assessment
plan (IDPs) learning)
Competencies /
Development Path

Training Path
Self learning Skills

Development
Open
/

Development
courses
Prepare

Output
Modes
Instant certification Case
Individual &

Modes
Improvemen Studies
Individual Reviewer
t plan (IIPs)
Action
Learning Career path
Performance Digital Mock
Classroom
Improvemen Learning Scenarios
t Plan (PIPs)

Sustenance

▪Strategies to motivate employees for higher productivity , some times even without promotion. Adequate opportunities to specialist cadre

▪Assist employees to adapt to the changing roles / career shift. Sometimes active position to advisory positions

Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 12


Proposed solution : Paper to pixel

Mobile
workforce’s
academy app

Multi level - administrator to manage the content, training &


users

The framework is device, premise, connectivity & content agnostic.

Private & Confidential, RSalesArm IT Services Pvt Ltd 13


Covers all learning delivery methods
Plan a training classroom, add & invite users through there mobile app / web portal
Class room
Within training classrooms, use mobile app / PCs to answer the: Pre training assessments, Session assessments, Post training
Training
assessments
Trainer/Sales Coach - Training Feedbacks
Make all the classroom /outbound trainings PAPERLESS
Virtual Get all reports INSTANTLY
Classroom Trainers/Sales Coach can have focused delivery with instant & detailed view of pretraining knowledge analysis on mobile/PC
Get the trainings’ report & effectiveness, participants’ attendance, record, knowledge gained and performance

Create, upload, schedule, manage allocate enterprise communication content – Audio, Video, Text, Images, URL, PPTs etc.
Digital Works as a reinforcement of knowledge, product update, news and more

Learning Go through the enterprise communication content on web or mobile app as per access rights / roles
Assessments, reports and dashboards will follow every module enabled

Schedule the task through the calendar


On the Job Suggest subject / content to the supervisor
Assessment & ratings from the supervisor on performance – both qualitative and quantitative - through mobile app

KPI Tracker Daily Sales KPI Tracker for the workforce to show us the trend and impact of learning

Private & Confidential, RSalesArm IT Services Pvt Ltd 14


Tune’em :
Solution brief – ‘sneak peak’

Private & Confidential, RSalesArm IT Services Pvt Ltd 15


Sneak Peek
Home Screen has 3 sections (The User will have to scroll horizontally)
• Learning Center
• ClassRoom Contents Info Quiz On the Job Training
• Communication Center
• Employee Speak Leader Speak Offisocio Survey Ask Expert
• My Page
• Trainer Diary My Development & Achievement My Team
Performance

Home After clicking on any of the 3 sections if a user wants to come


back to the home page then this icon has to be clicked
Sync This app works in offline mode when there is no data network
available. Once the data network is restored participant will have to click
on this icon so that all menus are updated with latest content)
Notifications If new content is added in the sections –Learning Center,
Communication Center an app notification will be received
Exit If the user wants to exit the application then this icon has to be
clicked

Private & Confidential, RSalesArm IT Services Pvt Ltd 16


Dashboard & Reports:
Sneak peek

Private & Confidential, RSalesArm IT Services Pvt Ltd 17


Instant reports for learners & trainers

Subject Wise Participant Wise Question Wise

Private & Confidential, RSalesArm IT Services Pvt Ltd 18


Learning progress tracker
Displays training target percentage scored by channel with total number of manpower, trainable manpower and trainings completed
Individual channel report will also display candidate wise Analysis

Download the Report in Excel

Private & Confidential, RSalesArm IT Services Pvt Ltd 19


Self monthly report card with weightage
► Individual Performance across various formats of Training along with KPI Score can be shared with Individual on a periodic basis

Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 20


Our organization :
Brief introduction and profile

Private & Confidential, RSalesArm IT Services Pvt Ltd 21


About organization

Experienced & Young Team


250+ 4+ 10+ 40+
Person years Years in the Contemporary Team Size
experience game solutions

16+ 15+ 4+ 120K+


Clients Industries Awards & Users
served Recognition

Private & Confidential, RSalesArm IT Services Pvt Ltd 22


About organization
Our Solutions
Digital customer
Digital Learning management relationship Mobile customer service Call center integration

Project handover Distribution management


Collection management Lead management
management system

Our Technologies
Content compatibility with major
GPRS, App based ,web based, Integration: SAP, Oracle,
authoring tools such as Articulate, RBAC Hierarchical
messaging LDAP, AD, Legacy, Microsoft,
multilingual ready, PHP, MySQL, dashboards, analytical reports,
integration with Cisco WebEx Share Point Systems, Social
mobile native-IOS & Android, Notifications : Email / SMS/
for virtual classroom based media – Facebook, Twitter,
Cordova Phone Gap, Java, C#, application
training LinkedIn, Google+
Swift

Fully SMAC enabled

Private & Confidential, RSalesArm IT Services Pvt Ltd 23


Our clients

through
through

A WPP Company

Private & Confidential, RSalesArm IT Services Pvt Ltd 24


Awards and recognition
CIO Outlook: 25 Best
InformationWeek EDGE
Mobility companies in Silicon India: Start Up of the Year
mobility award
APAC

Private & Confidential, RSalesArm IT Services Pvt Ltd 25


What Do Customers Say?
Simply Excellent.
Our Retailer Revenue
Activation has growth is
come down to 15 evident
mins from 3 Days

BFSI Automobile
Effective,
compliant and Increase in the A unique case
fast solution sales value, of syncing
lines sold and learning to
brands sold success

Telecom
FMCG Pharmaceutical
Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 26
Team
▪ H Ganapathi, Co–Founder & CEO – B.Tech from IIT Mumbai and MBA from JBIMS Mumbai with 28 years’

experience across learning & development, sales, corporate training, coaching and entrepreneurship

▪ L N Sundarrajan, Co–Founder & Head, Technology & Strategy – Worked as Head Corporate IT in Aditya Birla

Group and CEO / Whole-Time Director, CIO in Holcim IT shared services South Asia. In a 30 year career in

Information Technology also worked with Unilever, Tata’s and SHV Energy

▪ Sam Iyengar, Strategic Advisor – Global business leader, entrepreneur and strategy specialist with over twenty

years of leadership experience in management consulting, high tech and financial services. Currently he is General

Partner, Forum Synergies PE Fund managers

▪ Paresh Banerjee, Strategic Advisor - He is a technology industry veteran with over 24 years of global experience

in managing diverse projects in payments and financial services industry

Supported by talented teams of engineers and consultants from premier institutions

We have domain experts


Strictly in Retail, Pharma,
Confidential FMCG,
copyright Automobile
RSalesArm and BFSI
IT Services sectors
Pvt Ltd 27
An intuitive user experience Based
on the way people
use technology

Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 28


Contact Us

+91-9004727977 +91-9967282162 +91-9987582304

+91 -22-24037752 +91 -22-24037752 +91 -22-24037752

sabhishek@rsalesarm.com akash@rsalesarm.com vram@rsalesarm.com

Visit Us :
www.tune-em.com
Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 29
www.tune-em.com
Strictly Confidential copyright RSalesArm IT Services Pvt Ltd 30

You might also like