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    Nitin Vishwakarma: Permanent Address

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    Ayisha Patnaik
    Nitin Vishwakarma is seeking a challenging position in an esteemed organization where he can improve his knowledge and contribute to the organization's growth. He has a B.E. in Mechanical Engineering and over 4 years of experience in the automobile industry working for Ashok Leyland and VE Commercial Vehicle. His responsibilities have included technical operations, customer support, product monitoring, and service marketing. He is a quick learner with leadership qualities and excellent practical knowledge of working in the automobile industry.

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    Nitin Vishwakarma: Permanent Address

    Uploaded by

    Ayisha Patnaik
    60 views3 pages
    Nitin Vishwakarma is seeking a challenging position in an esteemed organization where he can improve his knowledge and contribute to the organization's growth. He has a B.E. in Mechanical Engineering and over 4 years of experience in the automobile industry working for Ashok Leyland and VE Commercial Vehicle. His responsibilities have included technical operations, customer support, product monitoring, and service marketing. He is a quick learner with leadership qualities and excellent practical knowledge of working in the automobile industry.

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    Nitin Vishwakarma

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    Nitin Vishwakarma is seeking a challenging position in an esteemed organization where he can improve his knowledge and contribute to the organization's growth. He has a B.E. in Mechanical Engineering and over 4 years of experience in the automobile industry working for Ashok Leyland and VE Commercial Vehicle. His responsibilities have included technical operations, customer support, product monitoring, and service marketing. He is a quick learner with leadership qualities and excellent practical knowledge of working in the automobile industry.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    60 views3 pages

    Nitin Vishwakarma: Permanent Address

    Uploaded by

    Ayisha Patnaik
    Nitin Vishwakarma is seeking a challenging position in an esteemed organization where he can improve his knowledge and contribute to the organization's growth. He has a B.E. in Mechanical Engineering and over 4 years of experience in the automobile industry working for Ashok Leyland and VE Commercial Vehicle. His responsibilities have included technical operations, customer support, product monitoring, and service marketing. He is a quick learner with leadership qualities and excellent practical knowledge of working in the automobile industry.

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    © All Rights Reserved
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    Nitin Vishwakarma

    vishwakarma980@gmail.com
    Permanent Address
    49, Diamond Colony, Dharnaka
    Mhow, Distt-Indore (M.P.)
    Pin Code: 453441
    Ph. No. +91-98062-39355

    Carrier Objective
    Seeking a challenging position in an esteemed organization. Where I can improve my knowledge and be a part
    of the team that dynamically work for the growth and development of organization.

    Qualification
     B.E. (Mechanical Engineering 68.6 % ) from Truba Collage of Engineering and Technology, Indore.
     Intermediate (PCM 66%) from Govt. Boys higher secondary school, Mhow.
     High School (73%) from Shri Vaishnav Bal Mandir High School, Mhow.

    Working Experience (4 years)


     Working with Ashok Leyland Ltd. from October 2016.
    Designation: Field Service Engineer
    Department: Service (Technical Support & Service Marketing)
    Reporting Person: Area Service Manager
    Current Location: Gurugram/NCR (HR)

     Worked with VE Commercial Vehicle Ltd. from Sept 2014 to October 2016.
    Designation: Field Service Expert
    Department: Product Design & Development (Product Support)
    Reporting Person: Deputy Manager
    Location: Jaipur (Rajasthan)

     Responsibility & Activity


    Ø Technical Activity
    · Performing complex technical operations which involved planning and selecting appropriate
    equipment’s, services and techniques to achieve desired results in an economical manner.
    · Meeting with the customer regularly to ensure & maintain satisfaction of the customer
    · Customer complaints and resolution
    · BSIV performance establishment, BSIV technology awareness to customer, campaigns.
    · Champion Safety, provide visible leadership and create a zero incident culture.
    · To ensure quality service is provided to the customer
    · Monitoring of customer satisfaction level by getting post service feedback
    · Customer Driver Training for familiarization with product
    · Awareness and training to customer for both BS-4 (SCR & EGR) vehicles.
    · Competition vehicle Trials customer end & getting acknowledgment letter of
    satisfaction from customer.
    Ø Dealership Activity
    · Skill mapping and training to dealer manpower
    · To conduct audits on schedule basis to point out the Gaps & fulfil them.
    · Safety promotional activities to increase awareness on road safety
    · Perform emergency maintenance and attend field breakdown vehicle.
    · Official visit at various authorized Dealerships in NCR Region and scheduled many programs
    like Mechanic Training, Tools Audit and Tools Availability etc.

    Ø Field Product Monitoring


    · Product failure analysis investigation report to HO.
    · Coordination with service team in HO for new Design parts & software installation in
    field vehicle at customer end.
    · Conduct new product training to dealer mechanic and customer driver.
    · Competition product survey.
    · Monitoring product performance as compared to competition product performance.
    · Providing support and solution to designer & marketing team for new project & field
    related concerns.
    Ø Service marketing activities
    · To organize Free service campaigns
    · Annual maintenance contract business
    · Recon business
    · Responsible for the Preventive service, installation & maintenance activities.
    · Assist in the implementation of Best Practice - Report related repair costs & man hours,
    both internal and external.
    · BSIV vehicle performance tracking, Schedule services maintenance, back to back fuel trails and
    calculate route operating cost.

     Professional Achievements
    · Satisfaction letter provided by Mr. Balbeer Ji owner of New Jai Shankar Tpt. Co. for 2nos.
    PRO6031 for vehicle performance resolved.
    · Eicher 40.40 in Udaipur`s customer Mr. Babu Lal Ji and resolved the issue and got Satisfaction
    Letter for it.

    Internship/Training
     CNG bus training at DTI Burari, Delhi.
     BSIV (EGR & SCR) training at Ashok Leyland Plant, Alwar.
     Eton gear box, ZF gear box, H-6 engine training at DTI Burari Delhi.
     Major Industrial Training: 1) Gatiman Auto Pvt. Ltd. Pithampur (July2013)
    2) AVTEC, Pithampur (July 2013)
     Minor Industrial Training: Diesel Shade Western Railway, Mhow (August 2012)
     Industrial Visit: Mahindra Two Wheelers, Cold Storage (Cooling process Of cold storage), Mahle Pvt.
    Ltd.(Casting and Forging process).

    IT Credentials
     Industrial Engineering Software: SAP DBM, DMS
     Software Packages: MS-Office (Word, Excel, and PowerPoint)

    Academic Projects/Courses/Seminars
     Major Project (B.E.): Fabrication of Solar Refrigeration System (Produce Refrigeration effect with help
    of Ethanol and Charcoal).
     Minor Project (B.E.): Design of Solar Refrigeration System (Produce Refrigeration effect with help of
    Ethanol and Charcoal).
     Electromechanical JUNK YARD 2012.
     Participated in car manufacturing for BAJA SAE INDIA race (2010 to 2014).

    Positions of Responsibilities
     Inter college Sports Coordinator.
     Volunteer BAJA SAE INDIA (2012-2013).
     Volunteer in College level Cultural Programmes.

    Co-Curricular Activities
     Basic Computer Application 2007.
     PGDCA 2008.
     Participated in BHARTIYA SANSKRATI GYAN PARIKSHA-2008.
     Secured 3rd position in AKHIL BHARTIYA GYAN PARIKSHA -2010.
     Member of Indian society of Heating, Refrigerating and Air-Conditioning Engineers (ISHRAE).
    Personality Traits
     Quick Learner.
     Punctual for work and team.
     Eager to learn latest technologies.
     Leadership qualities and motivating forces to the team.
     Ability to mould oneself according to the needs of the organization.
     Excellent Industrial exposure with a good practical knowledge of working conditions in an industry.

    Area of Interests
     Automobile Industry
     Travelling, Reading Novels
     Active in Social Media Network
     Singing and listening songs

    Personal Details
     Date of Birth: 2nd December 1993
     Father’s Name: Mr. Gulab Chandra Vishwakarma
     Mother’s Name: Mrs. Rani Vishwakarma
     Gender: Male
     Marital Status : Single
     Nationality: Indian
     Language Known: English, Hindi

    Declaration
    I hereby certify that all the information provided here is correct to the best of my knowledge. I will make it my
    earnest to discharge completely and carefully the duties you may be pleased to interest with me.

    Date:

    Place: 

    NITIN VISHWAKARMA

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