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C. Global Support System

A TPS provides valuable input to decision support systems but not global support systems. The two types of TPS are BTS and OLTP. A batch processing system processes several transactions at the same time and has a time delay between transactions. Organizations expect their TPS to update databases. ERP stands for enterprise resource planning and is a system that manages all activities involved in procurement, production, and delivery. Product lifecycle management is a strategy that creates a common repository of product information and processes to manage product data and processes throughout the lifecycle.

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ohmyme sungjae
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33 views

C. Global Support System

A TPS provides valuable input to decision support systems but not global support systems. The two types of TPS are BTS and OLTP. A batch processing system processes several transactions at the same time and has a time delay between transactions. Organizations expect their TPS to update databases. ERP stands for enterprise resource planning and is a system that manages all activities involved in procurement, production, and delivery. Product lifecycle management is a strategy that creates a common repository of product information and processes to manage product data and processes throughout the lifecycle.

Uploaded by

ohmyme sungjae
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CHAPTER *

1. A TPS provides valuable input to the following except:

A. Management Information System

B. Decision Support System

C. Global Support System

D. Knowledge Management System

2. What are the 2 types of TPS?

A. BTS and OLTP

B. BTS and OMP

C. BPS and OMP

D. BPS and OLTP

3. The following are definitions of Batch Processing System except:

A. It is a system which processes several information at the same time.

B. It is a system where transactions are instantly completed.

C. Transactions are accumulated over a period of time and prepared for processing as a single unit or
batch.

D. It has a time delay between every transaction.

4. Organizations expect their TPS to capture, process, and _____ databases.

a. update

b. install

c. upgrade

d. download

5. TPS includes the following except:

A. Oder Processing system

B. Accounting System
C. Engineering System

D. Purchasing System

6. I. One of the competitive advantage of TPS is having better relationship with suppliers.

II. In order to dramatically reduced cost, house management is needed.

A. I and II are true

B. I is false and II is true

C. I is true and II is false

D. I and II are false

7. Transaction processing cycle (in order):

A. Data collection, Data correction, Data editing, data manipulation, Data Storage, Document Production

B. Data collection, Data editing, Data correction, Data manipulation, Data Storage, Document Production

C. Data collection, Data editing, Data Manipulation, Data Storage, Data Correction, Document
Production

8. I. Data storage involves updating one or more databases without new transactions.

II. In data correction, system must provide the editor an error message.

A. I and II are true

B. I is false and II is true

C. I is true and II is false

D. I and II are false

9. This is a system that includes planning, executing, and controlling all activities involved in
procurement of raw materials, conversion of these into finished product and delivering finished product
to customers.

A. Supply Chain Management

B. Customer Relationship Management

C. ERP

D. Product Lifecycle Management


10. All are processes of production plan except:

A. Sales Forecasting

B. Demand Scheduling

C. Demand Management

D. Survey and Feedbacks

11. It is a set of activities that must be performed to capture a sales order.

A. Sales Forecasting

B. Sales Ordering

C. Sales and Operations

D. Sales Talk

12. Its goal is to understand and anticipate the needs of current and potential customers.

A. Supply Chain Management

B. Customer Relationship Management

C. Supply Management

D. Customer Care Management

13. A system that provides a central repository of customer data used by the organization.

A. SCM system

B. CRM system

C. SAP Contact Manager

D. ERP system

14. A key feature of CRM that assist customers in making cost effective and correct use of a product.

A. Customer Care

B. Customer Feedbacks
C. Customer Support

D. Customer Management

15. It is an enterprise business strategy that creates a common repository of product information and
processes.

A Product Lifecycle Manager

B Process Lifecycle Manager

C Product Lifecycle Management

D Process Lifecycle Management

16. It provides a means for managing the data and processes associated with the various phases of the
lifecycle of a product

A Product Lifecycle management software

B Process Lifecycle Management software

C Product Lifecycle Manager

D Process Lifecycle Manager

17. It the use of software to control machine tools and related machinery in the manufacture of
components and product

A Computer-aided engineering (CAE):

B Computer-aided manufacturing (CAM)

C Computer-aided design (CAD)

D Product Lifecycle Management (PLM)


18. It is the use of software to analyze the robustness and performance of components and assemblies

A Computer-aided engineering (CAE):

B Computer-aided manufacturing (CAM)

C Computer-aided design (CAD)

D Product Lifecycle Management (PLM)

19. It is the use of software to assist in the creation, analysis, and modification of the design of a
component or product

A Computer-aided engineering (CAE):

B Computer-aided manufacturing (CAM)

C Computer-aided design (CAD)

D Product Lifecycle Management (PLM)

20. It powers innovation and improves productivity

A Product Lifecycle Manager Business Strategy

B Process Lifecycle Manager Business Strategy

C Product Lifecycle Management Business Strategy

D Process Lifecycle Management Business Strategy

21. It is the production of products that are the result of a chemical process, e.g., gasoline and
pharmaceutical drugs that cannot be easily decomposed into its basic components

A Process Manufacturing

B Discrete Manufacturing

C Multiple Manufacturing

D Single-line Manufacturing
22. It is the production of distinct items e.g., autos, airplanes, furniture, or toys that can be decomposed
into their basic components

A Process Manufacturing

B Discrete Manufacturing

C Multiple Manufacturing

D Single-line Manufacturing

23. A system that is focused to individuals and organizations of all sizes

A. Organization

B. Enterprise System

C. Accounting System

D. Business

24. A set of integrated programs that manage a company’s vital business operations for an entire
organization

A. Enterprise Resource Processing

B. Enterprise System

C. Enterprise Resource Planning

D. Enterprise Outsourcing

25. A set of coordinated and related activities that takes one or more kinds of input and creates an
output of value to the customer of that process

A. Business Process

B. Enterprise Resource Processing

C. Enterprise System
D. Business Planning

26. An ERP vendor who target large multinational firms with multiple geographic locations and annual
revenues in excess of $1 billion

A. Tier I Vendors

B. Tier II Vendors

C. Tier III Vendors

D. Market Vendors

27. Which is NOT an advantage of ERP?

A. Improved access to quality data for operational decision making

B. Elimination of efficient, flexible legacy system

C. Improvement of work processes

D. Opportunity to upgrade and standardize technology infrastructure

28. Target smaller firms with annual revenues in the $10 million to $50 million range that typically
operate out of a single location

A. Tier I Vendors

B. Tier II Vendors

C. Tier III Vendors

D. Market Vendors

29. ERP vendors who target medium-sized firms with annual revenues in the $50 million to $1 billion
range operating out of one or more locations

A. Tier I Vendors

B. Tier II Vendors
C. Tier III Vendors

D. Market Vendors

30.A production plan process that estimates future sales and enable companies to make informed
business decisions and predict short-term and long-term performance.

A. Sales Ordering

B. Sales Estimates

C. Sales Forecasting

D. Sales and Operations Plan

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