Cisco 800 Series Routers Hardware Installation Guide: Corporate Headquarters
Cisco 800 Series Routers Hardware Installation Guide: Corporate Headquarters
Cisco 800 Series Routers Hardware Installation Guide: Corporate Headquarters
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GLOSSARY
INDEX
This preface discusses the audience, organization, and conventions used in this
guide.
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Audience
This guide is intended for service technicians with all levels of experience in
installing routers. The goal of all technicians is to connect the router to the
network as quickly as possible. Where relevant, this guide explains how the router
is implemented and why. Conceptual information is usually in a separate section
or appendix so that technicians who are not interested can skip this information.
Organization
This guide contains the following information:
• About This Guide—Describes audience, organization, conventions used in
this guide, and how to access related documentation.
• Overview—Contains router features and a description of router LEDs, ports,
and other components.
• Installation—Provides information on safety, preventing damage, unpacking,
and preparing for installation as well as installing, mounting, and verifying
the connections to your router.
• Troubleshooting—Describes how to identify and solve problems with your
router.
• Concepts—Describes how ISDN is implemented on the router.
• Specifications and Cables—Provides router, port, and cable specifications.
• Glossary—Defines technical terms frequently used in this guide.
Conventions
This section describes the conventions used in this guide.
Caution This symbol means reader be careful. In this situation, you might do
something that could result in equipment damage or loss of data.
Warning This warning symbol means danger. You are in a situation that
could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be
familiar with the standard practices for preventing accidents.
The Cisco 800 series routers connect small professional offices or telecommuters
over Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) lines
to the Corporate LANs and the Internet. The routers offer bridging and
multiprotocol routing capability between LAN and WAN ports.
This chapter contains the following topics:
• Feature Summary
• Router Ports Summary
• Front Panels
• Back Panels
• LEDs
Feature Summary
Table 1-1 summarizes the features of the Cisco 800 series routers.
Front Panels
The figures in this section show the front panel of the Cisco 800 series routers.
Figure 1-1 Cisco 801, Cisco 802, and Cisco 802 IDSL Front Panel
11664
NT1 LED on
Cisco 802 and
802 IDSL routers only
11665
NT1 LED on
Cisco 804 router only
IDSL
ETHERNE
30770
T
IDSL
Back Panels
The figures in this section show the back panel of each of the Cisco 800 series
routers.
If the symbol of suitability ( ) appears above a port, you can connect the port
directly to a public network that follows the European Union standards.
Link LED
Indicates state Ethernet port ISDN BRI S/T port Power switch
of Ethernet Connect Ethernet Connect to external l = On.
port. On when network device. NT1 or ISDN wall jack. = Standby or no power output.
connected.
HU
LINK NOB ETHERN Cisco 80
HUB
ET 1
CONSOL
E
ISDN S/T
10 BASE
T
HU
LINK NOB ETHERN
ET Cisco 80
HUB
CONSOL
2
E
ISDN U
10 BASE
T
11667
Use cable (for Ethernet port)
lock to Determines cable
physically type for Ethernet Console port Locking power
secure device connection. Connect PC connector
router. or terminal. Connect power
supply.
Ethernet ports ISDN BRI S/T port Telephone ports Power switch
Connect Ethernet Connect to external Connect to telephone, l = On.
network devices. NT1 or ISDN wall jack. fax machine, or modem. = Standby or
no power output.
0 PHONE
1
2
3
11668
Cable lock 1
2
Use cable HUB/NO HUB button
lock to (for Ethernet port 0) Console port
physically Determines cable Connect PC or
secure type for Ethernet terminal. Locking power
router. device connection. connector
Connect power
supply.
HUB ETHERN
NO HU ET 10 BA Cisco 80
B SE T 4
CONSOL
E
ISDN U
0 PHONE
1
2
3
11669
Cable lock 1
2
Use cable HUB/NO HUB button
lock to (for Ethernet port 0)
physically Determines cable Console port
secure type for Ethernet Connect PC or Locking power
router. device connection. terminal. connector
Connect power
supply.
TO
LINK TO HUB ETHERN
ET Cisco 80
PC 2 IDSL
CONSOL
E
IDSL
10 BASE
T
30771
Use cable (for Ethernet port)
lock to Determines cable
physically type for Ethernet Console port Locking power
secure device connection. Connect PC connector
router. or terminal. Connect power
supply.
30772
Cable lock
Use cable TO HUB/TO PC
lock to (for Ethernet port 1)
physically Determines cable Console port
secure type for Ethernet Connect PC or Locking power
router. device connection. terminal. connector
Connect power
supply.
LEDs
Table 1-3 summarizes the function of each LED.
Note On Cisco 802 IDSL and 804 IDSL routers, either CH1 or CH2 is on
if the router has an active data connection and the line speed is 64
kbps. CH1 and CH2 are both on if the router has an active data
connection and the line speed is 128 or 144 kbps.
Safety
Before installing the router, read the following warnings:
Warning Read the installation instructions before you connect the system to
its power source.
Warning Before working on a system that has a standby/off switch, turn the
power to standby and unplug the power cord.
Caution Periodically check the resistance value of the antistatic strap, which
should be between 1 and 10 megohms (Mohms).
Other
Docu
menta
tion
Quick
Yellow Ethernet cable Guide
Start
Softw
Hardw Confi are
a
Installa re gurati
o
n tion Guide n
atio Guide
ent
cum OM
Do D-R
C
Orange ISDN S/T cable
(Cisco 801 and 803 routers)
Product documentation
DB-9-to-RJ-45 adapter
Black power cord (for use with light blue console cable)
Preinstallation Activities
Before you begin installing your Cisco 800 series router, perform the following
steps:
Step 1 Order an ISDN BRI line from your telephone service provider. For more
information, refer to the Cisco 800 Series Routers Software Configuration Guide.
Step 2 If you have a Cisco 801 or 803 router, do the following:
• If you are outside of North America, ask your telephone service provider if
you must provide an external Network Termination 1 (NT1) and the ISDN U
cable that connects the NT1 to the ISDN wall jack. Ask for NT1 vendors if
necessary.
• If you are in North America, ask your telephone service provider for external
NT1 vendors. Provide the ISDN U cable that connects the NT1 to the ISDN
wall jack.
Step 3 Be aware of Ethernet, ISDN, and IDSL cable distance limitations. For more
information, refer to the “Maximum Cable Distances” section in Appendix B,
“Specifications and Cables.”
Step 4 Gather the Ethernet devices to be connected to the router: hub, server,
workstation, or PC with 10- or 10/100-Mbps network interface card (NIC).
Step 5 If you have a Cisco 801 or 803 router and plan to connect a digital telephone, you
must provide an NT1 with two S/T interfaces and one U interface, a telephone
cable to connect the telephone (usually this cable is provided with the device), and
an ISDN U cable that connects the NT1 to the ISDN wall jack.
Step 6 If you have a Cisco 803 or 804 router, gather the devices (such as an analog
telephone, fax machine, or modem) that you plan on connecting to the router. You
must also provide the telephone cable to connect each device (usually this cable
is provided with the device).
Step 7 If you plan to configure the software using a terminal or PC connected to the
router, provide the terminal or PC.
Step 8 If you plan to mount your router on a wall or vertical surface, you need to provide
two number-six, 3/4-in. (M3.5 x 20 mm) screws. If the wall on which you mount
your router is drywall, you instead need to provide two hollow wall-anchors
(1/8-in. with 5/16-in. drill bit or M3 with 8-mm drill bit) to secure the screws.
Step 9 If you plan to use the cable lock feature, you need to provide a Kensington or
equivalent locking cable.
Connecting Hubs
If you have a Cisco 803, 804, or 804 IDSL router, you can connect up to four hubs.
Before connecting a hub, refer to Table 2-1 and do the following:
• Choose Ethernet cables.
• On the router, set the HUB/NO HUB or TO HUB/TO PC button.
• On the hub, set the HUB/NO HUB button or its equivalent.
Follow the steps in Figure 2-2 to connect a hub to a Cisco 800 series ISDN or
IDSL router. This figure shows a Cisco 803 router with four Ethernet ports.
Caution Always connect the yellow cable or an Ethernet cable to the yellow
ports on the router. Do not connect the cable to an ISDN S/T or
U port, to an IDSL port, or to an NT1. Connecting the cable to the
wrong port or NT1 can damage your router.
0 PHONE
1
2
3
2. Connect cable to:
• Yellow Ethernet 1
2
1X
2X ETH
ERNET 3X
SPEED
4X
100Bas LED
eTX SO 1 2 3
10Base LID
T BLI 4
NK 5 6 7
8
6X
11674
7X
8X
MDI
MDI-X
3. Connect other
end of cable
to hub. 4. If applicable, check
setting of hub
equivalent of router
HUB/NO HUB button.
To verify your hub connection, verify that one of the following LEDs is on after
you have completed the router installation:
• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.
• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or 804 front panel.
• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.
If the LED is not on, refer to Table 3-2 in Chapter 3, “Troubleshooting.”
To connect one of these devices to a Cisco 800 series ISDN or IDSL router, follow
the steps in Figure 2-3.
Caution Always connect the yellow cable or an Ethernet cable to the yellow
ports on the router. Do not connect the cable to an ISDN S/T or
U port, to an IDSL port, or to an NT1. Connecting the cable to the
wrong port or NT1 can damage your router.
0 PHONE
1
2
3
1
2
PC
ETH
OK
LAN
SER 0
11675
AUX
To verify your connection, verify that one of the following LEDs is on after you
have completed router installation:
• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.
• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or 804 front panel.
• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.
If the LED is not on, refer to Table 3-2 in Chapter 3, “Troubleshooting.”
Warning Network hazardous voltages are present in the ISDN cable. If you
detach the ISDN cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the ISDN port (RJ-45
connector), regardless of when power is turned to standby.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
Caution Always connect the orange cable to the orange ISDN S/T port on the
router. Do not connect the cable to a yellow Ethernet port. This will
damage your router.
Caution The Cisco 800 series routers do not support the Australian IUT
requirement, which specifies that the routers must communicate for
1/2 hour after a power failure. If a power failure occurs, a Cisco 800
series router stops communicating with other devices.
Figure 2-4 Connecting ISDN to Cisco 801 and Cisco 803 Routers (without
External NT1)
11677
0 PHONE
1
2
3
1
2
Figure 2-5 Connecting ISDN to Cisco 801 and Cisco 803 Routers (with External NT1)
0 PHONE
1
2
3
1
2 5. Connect NT1
power cord to
electrical outlet.
1. Connect orange cable
to orange ISDN S/T port.
NT1
ISDN wall jack
Warning Network hazardous voltages are present in the ISDN cable. If you
detach the ISDN cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the ISDN port (RJ-45
connector), regardless of when power is turned to standby.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
Caution Always connect the red cable to the red ISDN U port on the router.
Do not connect the cable to a yellow Ethernet port. This will damage
your router.
Caution The Cisco 800 series routers do not support the Australian IUT
requirement, which specifies that the routers must communicate for
1/2 hour after a power failure. If a power failure occurs, a Cisco 800
series router stops communicating with other devices.
1
2
11678
2. Connect other end of
cable to ISDN wall jack. RJ-45-to-RJ-11
adapter cable
Warning Network hazardous voltages are present in the IDSL cable. If you
detach the IDSL cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the IDSL port (RJ-45
connector), regardless of when power is turned to standby.
Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
Caution Always connect the red cable to the red IDSL port on the router. Do
not connect the cable to a yellow Ethernet port. This will damage
your router.
Caution Cisco 802 IDSL and 804 IDSL routers do not support the Australian
IUT requirement, which specifies that the routers must communicate
for 1/2 hour after a power failure. If a power failure occurs, a
Cisco 802 IDSL or 804 IDSL router stops communicating with other
devices.
To connect an IDSL line to Cisco 802 IDSL and 804 IDSL routers, follow the
steps in Figure 2-7.
30773
2. Connect other end of
cable to IDSL wall jack. RJ-45-to-RJ-11
adapter cable
To connect a digital telephone, follow the steps in Figure 2-8. You must provide
the following equipment:
• NT1 with two S/T interfaces and one U interface.
• Telephone cable to connect digital telephone. (This cable is usually provided
with the telephone.)
• ISDN U cable that connects the NT1 to the ISDN wall jack.
Figure 2-8 Connecting Digital Telephone to Cisco 801 and Cisco 803 Routers
0 PHONE
1
2
3
1
2
6. Connect NT1
power cord to
1. Connect orange cable electrical outlet.
to orange ISDN S/T port.
NT1
2. Connect other
end of cable ISDN wall jack
to NT1.
Digital telephone
14817
4. Connect ISDN U
cable to NT1. 5. Connect other end of
cable to ISDN wall jack.
3. Connect telephone
cable to digital
telephone.
Caution Do not connect the router telephone ports to the telephone wall jack.
These ports are not meant for direct connection to a public network.
This connection can damage your router.
Figure 2-9 Connecting an Analog Telephone, Fax, or Modem to Cisco 803 and
Cisco 804 Routers
1
2
11679
2. Connect other end of
cable to telephone,
fax machine, or modem.
Connecting a Terminal or PC
You can connect either a terminal or a PC from which you can configure the
software via the CLI or troubleshoot. To connect a terminal or PC, follow the steps
in Figure 2-10.
11680
HUB ETHER Cisco 80
NO HU
B
NET 10
BASE T 4
CONSOL
E
ISDN U
0 PHONE
1
2
3
1
2
3. Connect DB-9
connector to
terminal or PC.
DB-X-to-RJ-45
adapter
0 PHONE
11673
1
2
3
2. Connect power 1
2
supply cable.
Mounting on a Table
You can mount your router on a table or other horizontal surface. Use the
following guidelines:
• Do not cover or obstruct router vents, which are located on the router sides.
• You can stack a maximum of five routers atop one another.
Mounting on a Wall
You can mount your router on a wall or other vertical surface by using the molded
mounting brackets on the bottom of the router and two number-six, 3/4-in.
(M3.5 x 20 mm) screws. You must provide the screws. Figure 2-12 shows the
mounting brackets.
Caution If the wall to which you mount your router is drywall, use two
hollow wall-anchors (1/8-in. with 5/16-in. drill bit or M3 with 8-mm
drill bit) to secure the screws. If the screws are not properly
anchored, the strain of the network cable connections could pull the
router from the wall.
Bottom
of router
11671
When mounting the router, the following conditions must be met:
• Because you will use the LEDs as status and problem indicators, the LEDs on
the front panel must face upward and be easily visible.
• The back panel must face downward to reduce strain on the cable
connections.
• The power supply must rest on a horizontal surface such as the floor or a
table. If the power supply is not supported, it might place strain on the power
supply cable and cause it to disconnect from the connector on the router back
panel.
To mount the router, follow the steps in Figure 2-13. The last page of this manual
provides a template for measuring the distance between the screws.
Wall-mount
screw
1
8 in. (0.32 cm)
11672
Wall
Screw
Maximum distance
6 ft (18 m)
Verifying Installation
Verify the cable connections (links) by checking the LEDs listed in Table 2-3. If
the LEDs are not on, see Chapter 3, “Troubleshooting.”
The LINK LED is on the back panel of Cisco 801 and 802 routers.
This chapter describes problems that could occur with the Cisco 800 series
router hardware, reasons for the problems, and steps to solve the problems.
The problems are grouped as follows:
• During first startup
• After first startup
• After router has been up and running
For information on problems that could occur with the software, refer to the
Cisco 800 Series Routers Software Configuration Guide.
This appendix provides system, port, and cabling specifications for the
Cisco 800 series routers.
System Specifications
Table B-1 outlines the system specifications for the routers.
Table B-2 Cisco 801, Cisco 802, and Cisco 802 IDSL Ethernet Connector
Pinouts (RJ-45)
Function Function
(HUB/NO HUB or (HUB/NO HUB or
TO HUB/TO PC Button – TO HUB/TO PC Button –
Pin IN Position) OUT Position)
1 TX+ RX+
2 TX– RX–
3 RX+ TX+
4 Unused Unused
5 Unused Unused
6 RX– TX–
7 Unused Unused
8 Unused Unused
Table B-3 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for Port Ø Only (RJ-45)
Table B-4 Cisco 804 IDSL Ethernet Connector Pinouts for Port 1 Only (RJ-45)
Table B-5 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for
Ports 1, 2, and 3 (RJ-45)
Pin Function
1 RTS
2 DTR
3 TXD
4 GND
5 GND
6 RXD
7 DSR
8 CTS
Pin Function
1 Unused
2 Unused
3 TXD+
4 RXD+
5 RXD–
6 TXD–
7 Unused
8 Unused
)
Table B-9 ISDN BRI U Connector Pinouts (RJ-45
Pin Function
1 Unused
2 Unused
3 Unused
4 U interface network connection (Tip)
5 U interface network connection
(Ring)
6 Unused
Pin Function
7 Unused
8 Unused
Pin Function
1 Unused
2 Unused
3 Unused
4 IDSL interface network connection
(Tip)
5 IDSL interface network connection
(Ring)
6 Unused
7 Unused
8 Unused
Pin Function
1 Unused
2 Unused
3 Ring
4 Tip
5 Unused
6 Unused
Pin Function
1 ROF
2 RTN
3 Unused
4 Unused
5 +5
6 RTN
7 –71
8 –24
Cabling Specifications
This section provides the following cabling specifications:
• Straight-through and crossover Ethernet cables.
• Ethernet, ISDN, IDSL and telephone cable distance limitations. (A telephone
cable connects a device to a telephone port.)
Numerics
10BaseT The 10-Mbps baseband Ethernet specification that uses two pairs of twisted-pair
cabling (Category 3 or 5): one pair for transmitting data and the other for
receiving data.
B
BRI Basic Rate Interface. An ISDN interface composed of two bearer channels
(B channels) and one data channel (D channel) for circuit-switched
communication of voice, video, and data.
C
Cisco 800 Fast Step A Windows 95, Windows 98, and Windows NT based software tool that ships
Application with the Cisco 800 series routers for basic configurations and verification of the
router software configuration. It also monitors the status of the ISDN interface,
error detail, and usage statistics.
crossover Ethernet A cable that wires a pin to its opposite pin, for example, RX+ is wired to TX+.
cable This cable connects two similar devices, for example, two data terminal
equipment (DTE) or data communications equipment (DCE) devices.
D
DRAM Dynamic RAM that stores information in capacitors that must be refreshed
periodically.
E
EMI Electromagnetic interference. The interference by electromagnetic signals that
can cause reduced data integrity and increased error rates on transmission
channels.
F
Flash memory The nonvolatile storage that can be electrically erased and reprogrammed so that
data can be stored, booted, and rewritten as necessary.
H
HUB/NO HUB The Cisco 800 series routers provide a HUB/NO HUB button. This button is
button associated with the Ethernet port on Cisco 801 and 802 routers and with Ethernet
port Ø on Cisco 803 and 804 routers. The setting of this button determines the
cable type (straight-through or crossover) that you use to connect an Ethernet
device. This button is the equivalent of the TO HUB/TO PC button on the
Cisco 802 IDSL and 804 IDSL routers.
I
IDSL ISDN Digital Subscriber Line. A digital communication protocol that uses an
ISDN line and supports line rates up to 144 kilobits per second (kbps).
N
NIC Network interface card. A board that provides network communication
capabilities to and from a computer system. Also called an adapter.
NT1 Network Termination 1. A device that provides the interface between equipment
on the customer and ISP premises.
S
straight-through A cable that wires a pin to its equivalent pin. This cable connects two dissimilar
Ethernet cable devices, for example, a data terminal equipment (DTE) and a data
communications equipment (DCE) device. A straight-through Ethernet cable is
the most common cable used.
T
TO HUB/TO PC The Cisco 802 IDSL and 804 IDSL routers provide a TO HUB/TO PC button
button that is equivalent to the HUB/NO HUB button on the other Cisco 800 series
routers. This button is associated with the Ethernet port on the Cisco 802 IDSL
router and with Ethernet port 1 on the Cisco 804 IDSL router. The setting of this
button determines the cable type (straight-through or crossover) that you will use
to connect an Ethernet device.
described 1-11
A
illustrated 1-4
adapters included with router 2-5 CH1 RXD LED
altitude specifications B-1 described 1-11
analog telephone 2-22 illustrated 1-4
CH1 TXD LED
described 1-11
B
illustrated 1-4
back panels illustrated 1-5 to 1-10 CH2 LED
B channels A-1 described 1-11
brackets illustrated 2-27 illustrated 1-4
BRI A-1 CH2 RXD LED
BRI channel service A-1 described 1-12
illustrated 1-4
CH2 TXD LED
C
described 1-12
cable lock illustrated 1-5 to 1-10 illustrated 1-4
cables Cisco reseller, contacting 3-9
and router damage 2-4 connecting
distances, maximum B-9 analog telephone 2-22
Ethernet, types 2-8 digital telephone 2-20
illustrated 2-5 Ethernet devices 2-7
specifications B-8 fax 2-22
caution statements defined xii hubs 2-10
CH1 LED IDSL line 2-18
damage
H
electrostatic discharge (ESD) 2-3
router 2-4 hazard statements defined xii
D channel A-1 HUB/NO HUB button
digital telephone 2-20 illustrated 1-5 to 1-8
documentation included with router 2-5 settings 2-8 to 2-9
DRAM, adding 1-3 hubs, connecting 2-10
humidity specifications B-1
E
I
electrostatic discharge (ESD), preventing 2-3
Ethernet IDSL concepts A-1
cable specifications B-9 IDSL LEDs illustrated 1-4
cable types 2-8 IDSL line, connecting 2-18
R
O
router
OK LED concepts A-1
described 1-11 damage, preventing 2-4
illustrated 1-4 features 1-2
ports 1-3
P
S
panels illustrated 1-5 to 1-10
PC, connecting 2-11, 2-24 S/T interface A-1
PH1 LED safety warnings 2-2 to 2-3
described 1-12 server, connecting 2-11
illustrated 1-4 settings, network devices 2-8 to 2-9
PH2 LED specifications
described 1-12 cabling B-8
illustrated 1-4 system B-1 to B-2
port connector pinouts B-2 to B-7 startup problems 3-2
ports for specific routers 1-3
power
T
problems 3-2
specifications B-2 table mounting 2-26
verifying 2-29 telephone
power supply connecting 2-20, 2-22
connecting 2-25 ports
described 1-2
illustrated 1-7, 1-8
temperature specifications B-1
terminal, connecting 2-24
TO HUB/TO PC button
illustrated 1-9 to 1-10
settings 2-8 to 2-9
troubleshooting 3-1
U interface A-1
United Kingdom master sockets 2-24
unpacking the router 2-4
To check scale
1 inch
(2.54 cm)