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Cisco 800 Series Routers Hardware Installation Guide: Corporate Headquarters

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Cisco 800 Series Routers

Hardware Installation Guide

Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100

Customer Order Number: DOC-785373=


Text Part Number: 78-5373-02
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO
LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate
radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television
reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class
A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct
any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco
equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by
using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television
or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as
part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
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countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any of its resellers. (0004R)

Cisco 800 Series Routers Hardware Installation Guide


Copyright © 1998, 2000, Cisco Systems, Inc.
All rights reserved.
C O N T E N T S

About This Guide xi


Audience xi
Organization xii
Conventions xii

CHAPTER 1 Overview 1-1


Feature Summary 1-2
Router Ports Summary 1-3
Front Panels 1-3
Back Panels 1-5
LEDs 1-11

CHAPTER 2 Installation 2-1


Safety 2-2
Preventing Electrostatic Discharge Damage 2-3
Preventing Router Damage 2-4
Unpacking Your Router 2-4
Preinstallation Activities 2-6
Installing Your Router 2-7
Connecting Ethernet Devices 2-7
Connecting an ISDN Line 2-13
Connecting an IDSL Line 2-18
Connecting a Digital Telephone 2-20

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Contents

Connecting an Analog Telephone, Fax, or Modem 2-22


Connecting a Terminal or PC 2-24
Connecting the Power Supply 2-25
Mounting Your Router 2-26
Verifying Installation 2-29
Where to Go from Here 2-31

CHAPTER 3 Troubleshooting 3-1


Problems During First Startup 3-2
Problems After First Startup 3-2
Problems After Router Is Running 3-6
When Contacting Your Cisco Reseller 3-9

APPENDIX A Concepts A-1

APPENDIX B Specifications and Cables B-1


System Specifications B-1
Port Connector Pinouts B-2
Cabling Specifications B-8
Ethernet Cable Specifications B-8
Maximum Cable Distances B-9

GLOSSARY

INDEX

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Contents

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Contents

Cisco 800 Series Routers Hardware Installation Guide


x 78-5373-02
About This Guide

This preface discusses the audience, organization, and conventions used in this
guide.
Cisco documentation and additional literature are available in a CD-ROM
package, which ships with your product. The Documentation CD-ROM, a
member of the Cisco Connection Family, is updated monthly and might be more
current than printed documentation. To order additional copies of the
Documentation CD-ROM, contact your local sales representative or call customer
service. The CD-ROM package is available as a single package or as an annual
subscription. You can also access Cisco documentation on the World Wide Web
at http://www.cisco.com, http://www-china.cisco.com, or
http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can
submit comments electronically. Click Feedback in the toolbar, and select
Documentation. After you complete the form, click Submit to send it to Cisco.
We appreciate your comments.

Audience
This guide is intended for service technicians with all levels of experience in
installing routers. The goal of all technicians is to connect the router to the
network as quickly as possible. Where relevant, this guide explains how the router
is implemented and why. Conceptual information is usually in a separate section
or appendix so that technicians who are not interested can skip this information.

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About This Guide
Organization

Organization
This guide contains the following information:
• About This Guide—Describes audience, organization, conventions used in
this guide, and how to access related documentation.
• Overview—Contains router features and a description of router LEDs, ports,
and other components.
• Installation—Provides information on safety, preventing damage, unpacking,
and preparing for installation as well as installing, mounting, and verifying
the connections to your router.
• Troubleshooting—Describes how to identify and solve problems with your
router.
• Concepts—Describes how ISDN is implemented on the router.
• Specifications and Cables—Provides router, port, and cable specifications.
• Glossary—Defines technical terms frequently used in this guide.

Conventions
This section describes the conventions used in this guide.

Note Means reader take note. Notes contain helpful suggestions or


references to additional information and material.

Caution This symbol means reader be careful. In this situation, you might do
something that could result in equipment damage or loss of data.

Cisco 800 Series Routers Hardware Installation Guide


xii 78-5373-02
About This Guide
Conventions

Warning This warning symbol means danger. You are in a situation that
could cause bodily injury. Before you work on any equipment, be
aware of the hazards involved with electrical circuitry and be
familiar with the standard practices for preventing accidents.

Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een


situatie die lichamelijk letsel kan veroorzaken. Voordat u aan
enige apparatuur gaat werken, dient u zich bewust te zijn van de
bij elektrische schakelingen betrokken risico’s en dient u op de
hoogte te zijn van standaard maatregelen om ongelukken te
voorkomen.

Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi


johtaa ruumiinvammaan. Ennen kuin työskentelet minkään
laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä
vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.

Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez


dans une situation pouvant causer des blessures ou des
dommages corporels. Avant de travailler sur un équipement,
soyez conscient des dangers posés par les circuits électriques et
familiarisez-vous avec les procédures couramment utilisées
pour éviter les accidents.

Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer


Situation, die zu einer Körperverletzung führen könnte. Bevor Sie
mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der
mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt.

Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione


potrebbe causare infortuni alle persone. Prima di lavorare su
qualsiasi apparecchiatura, occorre conoscere i pericoli relativi
ai circuiti elettrici ed essere al corrente delle pratiche standard
per la prevenzione di incidenti.

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About This Guide
Conventions

Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon


som kan føre til personskade. Før du utfører arbeid på utstyr, må
du vare oppmerksom på de faremomentene som elektriske
kretser innebærer, samt gjøre deg kjent med vanlig praksis når
det gjelder å unngå ulykker.

Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação


que lhe poderá causar danos físicos. Antes de começar a
trabalhar com qualquer equipamento, familiarize-se com os
perigos relacionados com circuitos eléctricos, e com quaisquer
práticas comuns que possam prevenir possíveis acidentes.

¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para su


integridad física. Antes de manipular cualquier equipo,
considerar los riesgos que entraña la corriente eléctrica y
familiarizarse con los procedimientos estándar de prevención de
accidentes.

Varning! Denna varningssymbol signalerar fara. Du befinner dig i en


situation som kan leda till personskada. Innan du utför arbete på
någon utrustning måste du vara medveten om farorna med
elkretsar och känna till vanligt förfarande för att förebygga
skador.

Cisco 800 Series Routers Hardware Installation Guide


xiv 78-5373-02
C H A P T E R 1
Overview

The Cisco 800 series routers connect small professional offices or telecommuters
over Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) lines
to the Corporate LANs and the Internet. The routers offer bridging and
multiprotocol routing capability between LAN and WAN ports.
This chapter contains the following topics:
• Feature Summary
• Router Ports Summary
• Front Panels
• Back Panels
• LEDs

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Chapter 1 Overview
Feature Summary

Feature Summary
Table 1-1 summarizes the features of the Cisco 800 series routers.

Table 1-1 Cisco 800 Series Feature Summary

Feature Routers Description


10BaseT Ethernet port(s) All Provides connection to 10BaseT (10 Mbps)
Ethernet networks. Compatible with
10/100-Mbps devices.
ISDN BRI S/T port Cisco 801 and 803 Provides connection to ISDN S/T network.
ISDN BRI U port Cisco 802 and 804 Provides connection to ISDN U network.
IDSL port Cisco 802 IDSL Provides connection to IDSL network.
and 804 IDSL
Telephone ports Cisco 803 and 804 Provide connection to telephone, fax machine,
or modem, which are connected to telephone
services through ISDN line.
Internal Network Termination 1 Cisco 802 and 804 Eliminates need for an external NT1 in North
(NT1) America.1
Flash memory All 8 MB of Flash memory.2
Dynamic RAM (DRAM) All 4 MB of DRAM.2
Easily distinguishable ISDN All ISDN B-channel LEDs in a different color
B-channel LEDs from other LEDs.
Ease of installation All Color-coded ports and cables to reduce the
chance of error.
Cisco IOS software All Supports Cisco IOS software.
Cisco 800 Fast Step application All Provides a Windows 95, Windows 98, and
Windows NT based software tool for basic
configurations.
Console port All Provides connection to terminal or PC for
software configuration using command-line
interface and for troubleshooting.
Cable lock All Provides a way to physically secure router.

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Chapter 1 Overview
Router Ports Summary

Table 1-1 Cisco 800 Series Feature Summary (continued)

Feature Routers Description


Locking power connector All Locks power connector in place.
Wall-mount feature All Brackets on router bottom provide a way to
mount router on wall or vertical surface.
1. Although the ISDN U interfaces on the Cisco 802 and Cisco 804 routers provide internal NT1s, the routers themselves do not
function as NT1s. You cannot connect S/T devices to Cisco 802 and Cisco 804 routers.
2. An additional 8 MB of Flash memory and 4 or 8 MB of DRAM can be added at the factory or later. You can order upgrade
kits and have trained and qualified personnel add the memory. The Cisco product number for the 8-MB Flash memory upgrade
kit is MEM800-8F and for the DRAM upgrade kits are MEM800-4D and MEM800-8D.

Router Ports Summary


Table 1-2 lists the Cisco 800 series routers and ports.

Table 1-2 Router Ports

Router Ethernet Ports ISDN Ports Telephone Ports


Cisco 801 One ISDN BRI S/T None
Cisco 802 One ISDN BRI U None
Cisco 802 IDSL One IDSL None
Cisco 803 Four ISDN BRI S/T Two
Cisco 804 Four ISDN BRI U Two
Cisco 804 IDSL Four IDSL None

Front Panels
The figures in this section show the front panel of the Cisco 800 series routers.

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Chapter 1 Overview
Front Panels

Figure 1-1 Cisco 801, Cisco 802, and Cisco 802 IDSL Front Panel

11664
NT1 LED on
Cisco 802 and
802 IDSL routers only

Figure 1-2 Cisco 803 and Cisco 804 Front Panel

11665
NT1 LED on
Cisco 804 router only

Figure 1-3 Cisco 804 IDSL Front Panel

IDSL
ETHERNE
30770
T

IDSL

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Chapter 1 Overview
Back Panels

Back Panels
The figures in this section show the back panel of each of the Cisco 800 series
routers.
If the symbol of suitability ( ) appears above a port, you can connect the port
directly to a public network that follows the European Union standards.

Warning If the symbol of suitability with an overlaid cross () appears above


a port, you must not connect the port to a public network that
follows the European Union standards. Connecting the port to this
type of public network can cause severe injury or damage your
router.

Figure 1-4 Cisco 801 Router Back Panel

Link LED
Indicates state Ethernet port ISDN BRI S/T port Power switch
of Ethernet Connect Ethernet Connect to external l = On.
port. On when network device. NT1 or ISDN wall jack. = Standby or no power output.
connected.

HU
LINK NOB ETHERN Cisco 80
HUB
ET 1
CONSOL
E
ISDN S/T
10 BASE
T

Cable lock HUB/NO HUB button


11666

Use cable (for Ethernet port) Console port


lock to Determines cable Connect PC or
physically type for Ethernet terminal. Locking power
secure device connection. connector
router. Connect power
supply.

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Chapter 1 Overview
Back Panels

Figure 1-5 Cisco 802 Router Back Panel

Link LED Ethernet port ISDN BRI U port Power switch


Indicates state Connect Ethernet Connect to l = On.
of Ethernet port. network device. ISDN wall jack. = Standby or no power output.

HU
LINK NOB ETHERN
ET Cisco 80
HUB
CONSOL
2
E

ISDN U
10 BASE
T

Cable lock HUB/NO HUB button

11667
Use cable (for Ethernet port)
lock to Determines cable
physically type for Ethernet Console port Locking power
secure device connection. Connect PC connector
router. or terminal. Connect power
supply.

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Chapter 1 Overview
Back Panels

Figure 1-6 Cisco 803 Router Back Panel

Ethernet ports ISDN BRI S/T port Telephone ports Power switch
Connect Ethernet Connect to external Connect to telephone, l = On.
network devices. NT1 or ISDN wall jack. fax machine, or modem. = Standby or
no power output.

HUB ETHERN Cisco 80


NO HU
B
ET 10 BA
SE T 3
CONSOL
E
ISDN S/
T

0 PHONE
1
2
3

11668
Cable lock 1
2
Use cable HUB/NO HUB button
lock to (for Ethernet port 0) Console port
physically Determines cable Connect PC or
secure type for Ethernet terminal. Locking power
router. device connection. connector
Connect power
supply.

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Chapter 1 Overview
Back Panels

Figure 1-7 Cisco 804 Router Back Panel

Ethernet ports ISDN BRI U port Telephone ports Power switch


Connect Ethernet Connect to ISDN Connect to telephone, l = On.
network devices. wall jack. fax machine, or = Standby or no
modem. power output.

HUB ETHERN
NO HU ET 10 BA Cisco 80
B SE T 4
CONSOL
E
ISDN U
0 PHONE
1
2
3

11669
Cable lock 1
2
Use cable HUB/NO HUB button
lock to (for Ethernet port 0)
physically Determines cable Console port
secure type for Ethernet Connect PC or Locking power
router. device connection. terminal. connector
Connect power
supply.

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Chapter 1 Overview
Back Panels

Figure 1-8 Cisco 802 IDSL Router Back Panel

Link LED Ethernet port IDSL port Power switch


Indicates state Connect Ethernet Connect to l = On.
of Ethernet port. network device. IDSL wall jack. = Standby or no power output.

TO
LINK TO HUB ETHERN
ET Cisco 80
PC 2 IDSL
CONSOL
E

IDSL
10 BASE
T

Cable lock TO HUB/TO PC

30771
Use cable (for Ethernet port)
lock to Determines cable
physically type for Ethernet Console port Locking power
secure device connection. Connect PC connector
router. or terminal. Connect power
supply.

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Chapter 1 Overview
Back Panels

Figure 1-9 Cisco 804 IDSL Router Back Panel

Ethernet ports IDSL port Power switch


Connect Ethernet Connect to IDSL l = On.
network devices. wall jack. = Standby or no
power output.

TO HUB ETHERN Cisco 80


TO PC ET 10 BA
SE T 4 IDSL
CONSOL
E
IDSL
1
2
3
4

30772
Cable lock
Use cable TO HUB/TO PC
lock to (for Ethernet port 1)
physically Determines cable Console port
secure type for Ethernet Connect PC or Locking power
router. device connection. terminal. connector
Connect power
supply.

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Chapter 1 Overview
LEDs

LEDs
Table 1-3 summarizes the function of each LED.

Table 1-3 LED Functions

LED Color Function


OK Green On when power is supplied to the router and when the router completes the
self-test procedure and begins operating.
NT1 Green Not applicable for Cisco 801 and 803 routers.
On when the internal NT1 and the ISDN switch are synchronized.
Blinks when the internal NT1 and the ISDN switch are attempting to
synchronize.
LINE Green On when the ISDN interface and the ISDN terminal device are synchronized.
LAN Green On when packets are sent to or received from an Ethernet port.
LAN RXD Green Blinks when an Ethernet port receives a packet.
LAN TXD Green Blinks when an Ethernet port sends a packet.
LKØ, LK1, Green Cisco 803 and 804 routers only.
LK2, LK3 On when the Ethernet device is connected.
Off when the Ethernet device is not connected.
Blinks when the connection has a problem. Refer to the “Troubleshooting”
chapter.
ETHERNET Green Cisco 804 IDSL routers only.
1, 2, 3, 4 On when the Ethernet device is connected.
Off when the Ethernet device is not connected.
Blinks when the connection has a problem. Refer to the “Troubleshooting”
chapter.
CH1 Orange Blinks when placing or receiving a call on the first ISDN B channel.
On when a call is connected on the first ISDN B channel.
For IDSL routers, see the Note following this table.
CH1 RXD Orange Blinks when packets are received from the first ISDN B channel.
CH1 TXD Orange Blinks when packets are sent from the first ISDN B channel.
CH2 Orange Blinks when placing or receiving a call on the second ISDN B channel.
On when a call is connected on the second ISDN B channel.
For IDSL routers, see the Note following this table.

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Chapter 1 Overview
LEDs

Table 1-3 LED Functions (continued)

LED Color Function


CH2 RXD Orange Blinks when packets are received from the second ISDN B channel.
CH2 TXD Orange Blinks when packets are sent from the second ISDN B channel.
PH1, PH2 Green Cisco 803 and 804 routers only.
On when basic telephone service is in use.
LINK Green On back panel of Cisco 801, 802, and 802 IDSL routers only.
On when Ethernet device is connected.
Blinks when the connection has a problem. Refer to the “Troubleshooting”
chapter.

Note On Cisco 802 IDSL and 804 IDSL routers, either CH1 or CH2 is on
if the router has an active data connection and the line speed is 64
kbps. CH1 and CH2 are both on if the router has an active data
connection and the line speed is 128 or 144 kbps.

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C H A P T E R 2
Installation

This chapter provides information on the following topics:


• Safety
• Preventing Electrostatic Discharge Damage
• Preventing Router Damage
• Unpacking Your Router
• Preinstallation Activities
• Installing Your Router
• Mounting Your Router
• Verifying Installation
• Where to Go from Here

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Chapter 2 Installation
Safety

Safety
Before installing the router, read the following warnings:

Warning Only trained and qualified personnel should be allowed to install


or replace this equipment.

Warning Read the installation instructions before you connect the system to
its power source.

Warning Before working on a system that has a standby/off switch, turn the
power to standby and unplug the power cord.

Warning Before working on equipment that is connected to power lines,


remove jewelry (including rings, necklaces, and watches). Metal
objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.

Warning The ISDN connection is regarded as a source of voltage that


should be inaccessible to user contact. Do not attempt to tamper
with or open any public telephone operator (PTO)-provided
equipment or connection hardware. Any hardwired connection
(other than by a nonremovable, connect-one-time-only plug) must
be made only by PTO staff or suitably trained engineers.

Warning To avoid electric shock, do not connect safety extra-low voltage


(SELV) circuits to telephone-network voltage (TNV) circuits. LAN
ports contain SELV circuits, and WAN ports contain TNV circuits.
Some LAN and WAN ports both use RJ-45 connectors. Use caution
when connecting cables.

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Chapter 2 Installation
Preventing Electrostatic Discharge Damage

Warning Ultimate disposal of this product should be handled according to


all national laws and regulations.

Warning If the symbol of suitability with an overlaid cross () appears above


a port, you must not connect the port to a public network that
follows the European Union standards. Connecting the port to this
type of public network can cause severe injury or damage your
router

Preventing Electrostatic Discharge Damage


Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies
of different electrostatic potentials, such as a person and a piece of electrical
equipment. It occurs when electronic components are improperly handled, and it
can damage equipment and impair electrical circuitry. Electrostatic discharge is
more likely to occur with the combination of synthetic fibers and dry atmosphere.
Always use the following ESD-prevention procedures when removing and
replacing components:
1. Connect the chassis to earth ground with a wire that you provide.
2. Wear an ESD-preventive wrist strap that you provide, ensuring that it makes
good skin contact.
Connect the clip to an unpainted surface of the chassis frame to safely channel
unwanted ESD voltages to ground. To properly guard against ESD damage
and shocks, the wrist strap and cord must operate effectively. If no wrist strap
is available, ground yourself by touching the metal part of the chassis. Always
follow the guidelines in the preceding section, “Safety.”
3. Do not touch any exposed contact pins or connector shells of interface ports
that do not have a cable attached.
If cables are connected at one end only, do not touch the exposed pins at the
unconnected end of the cable.

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Chapter 2 Installation
Preventing Router Damage

Note This device is intended for use in residential and commercial


environments only.

Caution Periodically check the resistance value of the antistatic strap, which
should be between 1 and 10 megohms (Mohms).

Preventing Router Damage


Use the following guidelines when connecting devices to your router:
• Connect the color-coded cables supplied by Cisco Systems to the color-coded
ports on the back panel.
• If you must supply your own cable, see the “Cabling Specifications” section
in Appendix B, “Specifications and Cables.” If this appendix does not
provide specifications for a particular cable, we strongly recommend
ordering the cable from Cisco Systems.
• If the symbol of suitability ( ) appears above a port, you can connect the port
directly to a public network that follows the European Union standards.

Warning If the symbol of suitability with an overlaid cross () appears above


a port, you must not connect the port to a public network that
follows the European Union standards. Connecting the port to this
type of public network can cause severe injury or damage your
router.

Unpacking Your Router


Figure 2-1 shows the items included with your router. If any of the items is
missing or damaged, contact your customer service representative.

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Figure 2-1 Items Included with Router

Other
Docu
menta
tion
Quick
Yellow Ethernet cable Guide
Start

Softw
Hardw Confi are
a
Installa re gurati
o
n tion Guide n
atio Guide
ent
cum OM
Do D-R
C
Orange ISDN S/T cable
(Cisco 801 and 803 routers)

Product documentation

Red ISDN U or IDSL cable


(Cisco 802, 802 IDSL,
804, and 804 IDSL routers)
800
co p
Cis t Ste
s
Fa

RJ-45-to-RJ-11 adapter cable Cisco 800 Fast Step


(for use with red ISDN U cable) CD-ROM

Light blue console cable

Desktop power supply

DB-9-to-RJ-45 adapter
Black power cord (for use with light blue console cable)

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Preinstallation Activities

Preinstallation Activities
Before you begin installing your Cisco 800 series router, perform the following
steps:

Step 1 Order an ISDN BRI line from your telephone service provider. For more
information, refer to the Cisco 800 Series Routers Software Configuration Guide.
Step 2 If you have a Cisco 801 or 803 router, do the following:
• If you are outside of North America, ask your telephone service provider if
you must provide an external Network Termination 1 (NT1) and the ISDN U
cable that connects the NT1 to the ISDN wall jack. Ask for NT1 vendors if
necessary.
• If you are in North America, ask your telephone service provider for external
NT1 vendors. Provide the ISDN U cable that connects the NT1 to the ISDN
wall jack.
Step 3 Be aware of Ethernet, ISDN, and IDSL cable distance limitations. For more
information, refer to the “Maximum Cable Distances” section in Appendix B,
“Specifications and Cables.”
Step 4 Gather the Ethernet devices to be connected to the router: hub, server,
workstation, or PC with 10- or 10/100-Mbps network interface card (NIC).
Step 5 If you have a Cisco 801 or 803 router and plan to connect a digital telephone, you
must provide an NT1 with two S/T interfaces and one U interface, a telephone
cable to connect the telephone (usually this cable is provided with the device), and
an ISDN U cable that connects the NT1 to the ISDN wall jack.
Step 6 If you have a Cisco 803 or 804 router, gather the devices (such as an analog
telephone, fax machine, or modem) that you plan on connecting to the router. You
must also provide the telephone cable to connect each device (usually this cable
is provided with the device).
Step 7 If you plan to configure the software using a terminal or PC connected to the
router, provide the terminal or PC.
Step 8 If you plan to mount your router on a wall or vertical surface, you need to provide
two number-six, 3/4-in. (M3.5 x 20 mm) screws. If the wall on which you mount
your router is drywall, you instead need to provide two hollow wall-anchors
(1/8-in. with 5/16-in. drill bit or M3 with 8-mm drill bit) to secure the screws.

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Step 9 If you plan to use the cable lock feature, you need to provide a Kensington or
equivalent locking cable.

Installing Your Router


To install the Cisco 800 series routers, you need to perform the following tasks in
the following order:
1. Connect the Ethernet devices to the router.
2. Connect the ISDN or IDSL line to the router.
3. If you have a Cisco 801 or 803 router, connect an optional digital telephone.
4. If you have a Cisco 803 or 804 router, connect an optional analog telephone,
fax, or modem.
5. Connect a terminal or PC to the router (for software configuration using the
command-line interface [CLI] or for troubleshooting).
6. Connect the router to the power source.
7. Mount your router.
8. Verify the router installation.

Connecting Ethernet Devices


Table 2-1 lists the Ethernet devices you can connect to the router, connections for
each device, and the settings of the router HUB/NO HUB or TO HUB/TO PC
button (the default setting is IN).

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Table 2-1 Connecting Ethernet Devices

Router HUB/NO Network


HUB, TO Device
Network Device Ethernet Cable HUB/TO PC Button
Connected to Router Router Port Type1 Button Setting Setting2
Hub with equivalent to Cisco 801 and 802 Straight-through IN MDI (IN)
router HUB/NO HUB routers: Ethernet port
button Cisco 803 and 804
routers: Ethernet port Ø
Hub with equivalent to Cisco 801 and 802 Straight-through OUT MDI-X
router HUB/NO HUB routers: Ethernet port (OUT)
button Cisco 803 and 804
routers: Ethernet port Ø
Hub with equivalent to Cisco 802 IDSL router: Straight-through IN MDI (IN)
router TO HUB/TO PC Ethernet port
button Cisco 804 IDSL router:
Ethernet port 1
Hub with equivalent to Cisco 802 IDSL router: Straight-through OUT MDI (OUT)
router TO HUB/TO PC Ethernet port
button Cisco 804 IDSL router:
Ethernet port 1
Hub with equivalent to Cisco 803 and 804 Straight-through N/A3 MDI (IN)
router HUB/NO HUB routers: Ethernet ports
button 1, 2, 3
Hub with equivalent to Cisco 804 IDSL router: Straight-through N/A4 MDI (IN)
router TO HUB/TO PC Ethernet ports 2, 3, 4
button
Hub without equivalent Cisco 801 and 802 Straight-through OUT MDI-X
to router HUB/NO routers: Ethernet port (OUT)
HUB button Cisco 803 and 804
routers: Ethernet port Ø
Hub without equivalent Cisco 802 IDSL router: Straight-through OUT MDI-X
to router TO HUB/TO Ethernet port (OUT)
PC button Cisco 804 IDSL router:
Ethernet port 1

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Table 2-1 Connecting Ethernet Devices (continued)

Router HUB/NO Network


HUB, TO Device
Network Device Ethernet Cable HUB/TO PC Button
Connected to Router Router Port Type1 Button Setting Setting2
Hub without equivalent Cisco 803 and 804 Crossover N/A3 MDI-X
to router HUB/NO routers: Ethernet ports (OUT)
HUB button 1, 2, 3
Hub without equivalent Cisco 804 IDSL router: Crossover N/A4 MDI-X
to router TO HUB/TO Ethernet ports 2, 3, 4 (OUT)
PC button
Server, PC, or Cisco 801 and 802 Straight-through OUT N/A
workstation routers: Ethernet port
Cisco 803 and 804
routers: Ethernet port Ø
Server, PC, or Cisco 802 IDSL router: Straight-through OUT N/A
workstation Ethernet port
Cisco 804 IDSL router:
Ethernet port 1
Server, PC, or Cisco 803 and 804 Straight-through N/A3 N/A
workstation routers: Ethernet ports 1,
2, 3
Server, PC, or Cisco 804 IDSL router: Straight-through N/A4 N/A
workstation Ethernet ports 2, 3, 4
1. Cisco provides a yellow straight-through cable. You provide crossover or additional straight-through cables. For details on
cables, refer to Appendix B, “Specifications and Cables.”
2. Hub vendors choose different names for the button controlling cable selections. This table uses the Cisco 1528 Micro Hub
10/100 with an MDI/MDI-X button as an example. Determine the button name and setting for your particular hub. Refer to
your hub documentation for details.
3. On Cisco 803 and 804 routers, the HUB/NO HUB button affects only Ethernet port Ø.
4.On Cisco 804 IDSL routers, the TO HUB/TO PC button affects only Ethernet port 1.

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Connecting Hubs
If you have a Cisco 803, 804, or 804 IDSL router, you can connect up to four hubs.
Before connecting a hub, refer to Table 2-1 and do the following:
• Choose Ethernet cables.
• On the router, set the HUB/NO HUB or TO HUB/TO PC button.
• On the hub, set the HUB/NO HUB button or its equivalent.
Follow the steps in Figure 2-2 to connect a hub to a Cisco 800 series ISDN or
IDSL router. This figure shows a Cisco 803 router with four Ethernet ports.

Caution Always connect the yellow cable or an Ethernet cable to the yellow
ports on the router. Do not connect the cable to an ISDN S/T or
U port, to an IDSL port, or to an NT1. Connecting the cable to the
wrong port or NT1 can damage your router.

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Figure 2-2 Connecting a Hub

1. Set HUB/NO HUB


or TO HUB/TO PC button. Cisco 803 router

HUB ETHER Cisco 80


NO HU
B
NET 10
BASE T 3
CONSOL
E
ISDN S/T

0 PHONE
1
2
3
2. Connect cable to:
• Yellow Ethernet 1
2

port on Cisco 801,


802 or 802 IDSL router.
• Any yellow Ethernet Cisco Micro Hub 10/100
port on Cisco 803,
804, or 804 IDSL router.

1X
2X ETH
ERNET 3X
SPEED
4X
100Bas LED
eTX SO 1 2 3
10Base LID
T BLI 4
NK 5 6 7
8

6X

11674
7X
8X
MDI
MDI-X

3. Connect other
end of cable
to hub. 4. If applicable, check
setting of hub
equivalent of router
HUB/NO HUB button.

To verify your hub connection, verify that one of the following LEDs is on after
you have completed the router installation:
• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.
• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or 804 front panel.
• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.
If the LED is not on, refer to Table 3-2 in Chapter 3, “Troubleshooting.”

Connecting a Server, PC, or Workstation


Before connecting the server, PC, or workstation, refer to Table 2-1 to determine
how to set the router HUB/NO HUB or TO HUB/TO PC button. Ensure that your
device has a 10- or 10/100-Mbps NIC.

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To connect one of these devices to a Cisco 800 series ISDN or IDSL router, follow
the steps in Figure 2-3.

Caution Always connect the yellow cable or an Ethernet cable to the yellow
ports on the router. Do not connect the cable to an ISDN S/T or
U port, to an IDSL port, or to an NT1. Connecting the cable to the
wrong port or NT1 can damage your router.

Figure 2-3 Connecting a Server, PC, or Workstation

1. Set HUB/NO HUB


Cisco 803 router
or TO HUB/TO PC button.

HUB ETHERN Cisco 80


NO HU
B
ET 10 BA
SE T 3
CONSOL
E
ISDN S/T

0 PHONE
1
2
3

1
2

2. Connect cable to:


• Yellow Ethernet port on Cisco 801,
Cisco 802, or Cisco 802 IDSL router.
• Any yellow port on Cisco 803,
Cisco 804, or Cisco 804 IDSL router.

PC
ETH

OK
LAN
SER 0

11675
AUX

3. Connect other end of cable


to server, PC, or workstation.

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To verify your connection, verify that one of the following LEDs is on after you
have completed router installation:
• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.
• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or 804 front panel.
• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.
If the LED is not on, refer to Table 3-2 in Chapter 3, “Troubleshooting.”

Connecting an ISDN Line


The procedure to connect an ISDN line depends on the router and in some cases
your location. The following sections describe the following procedures:
• Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers
• Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers

Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers


Outside of North America, you might need to provide an external NT1 device and
the ISDN U cable that connects the NT1 to the ISDN wall jack. Contact your
telephone service provider to supply the following information:
• If you must supply an external NT1 and the ISDN U cable.
• If necessary, NT1 vendors.
In North America, you must provide an external NT1 and the ISDN U cable that
connects the NT1 to the ISDN wall jack. Contact your telephone service provider
for a list of NT1 vendors.

Warning Network hazardous voltages are present in the ISDN cable. If you
detach the ISDN cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the ISDN port (RJ-45
connector), regardless of when power is turned to standby.

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Warning Do not work on the system or connect or disconnect cables during


periods of lightning activity.

Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.

Caution Always connect the orange cable to the orange ISDN S/T port on the
router. Do not connect the cable to a yellow Ethernet port. This will
damage your router.

Caution The Cisco 800 series routers do not support the Australian IUT
requirement, which specifies that the routers must communicate for
1/2 hour after a power failure. If a power failure occurs, a Cisco 800
series router stops communicating with other devices.

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Figure 2-4 Connecting ISDN to Cisco 801 and Cisco 803 Routers (without
External NT1)

Cisco 803 router

HUB ETHER Cisco 80


NO HU
B
NET 10
BASE T 3
CONSOL
E
ISDN S/T

11677
0 PHONE
1
2
3

1
2

1. Connect orange cable


to orange ISDN S/T port.
ISDN wall jack

2. Connect other end of


cable to ISDN wall jack.

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Figure 2-5 Connecting ISDN to Cisco 801 and Cisco 803 Routers (with External NT1)

Cisco 803 router

HUB ETHERN Cisco 80


ET 10 BA
NO HU
B SE T 3
CONSOL
E
ISDN S/T

0 PHONE
1
2
3

1
2 5. Connect NT1
power cord to
electrical outlet.
1. Connect orange cable
to orange ISDN S/T port.
NT1
ISDN wall jack

2. Connect other end


of cable to NT1.

3. Connect ISDN U 11676


cable to NT1. 4. Connect other end of
cable to ISDN wall jack.

Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers


To connect an ISDN line to Cisco 802 and 804 routers, follow the steps in
Figure 2-6.

Warning Network hazardous voltages are present in the ISDN cable. If you
detach the ISDN cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the ISDN port (RJ-45
connector), regardless of when power is turned to standby.

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Warning Do not work on the system or connect or disconnect cables during


periods of lightning activity.

Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.

Caution Always connect the red cable to the red ISDN U port on the router.
Do not connect the cable to a yellow Ethernet port. This will damage
your router.

Caution The Cisco 800 series routers do not support the Australian IUT
requirement, which specifies that the routers must communicate for
1/2 hour after a power failure. If a power failure occurs, a Cisco 800
series router stops communicating with other devices.

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Figure 2-6 Connecting ISDN to Cisco 802 or Cisco 804 Routers

Cisco 804 router

HUB ETHERN Cisco 80


NO HU
B
ET 10 BA
SE T
4
CONSOL
E
ISDN U
0 PHONE
1
2
3

1
2

1. Connect red cable ISDN wall jack


to red ISDN U port.
ISDN
wall jack

11678
2. Connect other end of
cable to ISDN wall jack. RJ-45-to-RJ-11
adapter cable

If your wall jack has an RJ-11 connector,


attach RJ-45-to-RJ-11 adapter cable
to red cable, and then connect RJ-11
connector to ISDN wall jack.

Connecting an IDSL Line

Warning Network hazardous voltages are present in the IDSL cable. If you
detach the IDSL cable, detach the end away from the router first to
avoid possible electric shock. Network hazardous voltages also
are present on the system card in the area of the IDSL port (RJ-45
connector), regardless of when power is turned to standby.

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Warning Do not work on the system or connect or disconnect cables during


periods of lightning activity.

Warning To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.

Caution Always connect the red cable to the red IDSL port on the router. Do
not connect the cable to a yellow Ethernet port. This will damage
your router.

Caution Cisco 802 IDSL and 804 IDSL routers do not support the Australian
IUT requirement, which specifies that the routers must communicate
for 1/2 hour after a power failure. If a power failure occurs, a
Cisco 802 IDSL or 804 IDSL router stops communicating with other
devices.

To connect an IDSL line to Cisco 802 IDSL and 804 IDSL routers, follow the
steps in Figure 2-7.

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Figure 2-7 Connecting the IDSL Cable to Cisco IDSL Routers

Cisco 804 IDSL router

TO HUB ETHERN Cisco 80


TO PC ET 10 BA
SE T
4 IDSL
CONSOL
E
IDSL
1
2
3
4

1. Connect red cable IDSL wall jack


to red IDSL port.
IDSL
wall jack

30773
2. Connect other end of
cable to IDSL wall jack. RJ-45-to-RJ-11
adapter cable

If your wall jack has an RJ-11 connector,


attach RJ-45-to-RJ-11 adapter cable
to red cable, and then connect RJ-11
connector to IDSL wall jack.

Connecting a Digital Telephone


You can connect a digital telephone, also known as an ISDN telephone, to the
ISDN S/T port on Cisco 801 and 803 routers. This device connects to basic
telephone services through the ISDN line.

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To connect a digital telephone, follow the steps in Figure 2-8. You must provide
the following equipment:
• NT1 with two S/T interfaces and one U interface.
• Telephone cable to connect digital telephone. (This cable is usually provided
with the telephone.)
• ISDN U cable that connects the NT1 to the ISDN wall jack.

Figure 2-8 Connecting Digital Telephone to Cisco 801 and Cisco 803 Routers

Cisco 803 router

HUB ETHERN Cisco 80


ET 10 BA
NO HU
B SE T 3
CONSOL
E
ISDN S/T

0 PHONE
1
2
3

1
2

6. Connect NT1
power cord to
1. Connect orange cable electrical outlet.
to orange ISDN S/T port.
NT1
2. Connect other
end of cable ISDN wall jack
to NT1.

Digital telephone
14817

4. Connect ISDN U
cable to NT1. 5. Connect other end of
cable to ISDN wall jack.

3. Connect telephone
cable to digital
telephone.

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Connecting an Analog Telephone, Fax, or Modem


If you have Cisco 803 or 804 routers, you can connect two devices, such as an
analog touch-tone telephone, fax machine, or modem. Each device is connected
to basic telephone services through the ISDN line.
To connect an analog telephone, fax machine, or modem, follow the steps in
Figure 2-9. You must provide the telephone cable to connect each device. The
telephone cable is usually provided with the device.
The gray PHONE 1 and PHONE 2 ports are RJ-11 connectors. If you are outside
of North America, you must buy and attach adapters that allow your telephones,
faxes, or modems to be connected to these RJ-11 connectors. In some countries,
these adapters need additional electronics to convert the telephones, faxes, or
modems to work properly with the router phone ports. For example, in the
United Kingdom, you must buy an adapter that also provides a master socket,
which causes incoming calls to ring the connected devices. For information on
recommended master sockets, see Table 2-2.

Warning This equipment contains a ring signal generator (ringer), which is


a source of hazardous voltage. Do not touch the RJ-11 (phone) port
wires (conductors), the conductors of a cable connected to the
RJ-11 port, or the associated circuit-board when the ringer is
active. The ringer is activated (indicated by a clicking sound) by
an incoming call.

Caution Do not connect the router telephone ports to the telephone wall jack.
These ports are not meant for direct connection to a public network.
This connection can damage your router.

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Figure 2-9 Connecting an Analog Telephone, Fax, or Modem to Cisco 803 and
Cisco 804 Routers

Cisco 804 router

HUB ETHERN Cisco 80


NO HU
B
ET 10 BA
SE T
4
CONSOL
E
ISDN U
PHONE
0
1
2
3

1
2

1. Connect telephone cable to


gray PHONE 1 or PHONE 2 port.
If you are connecting only one
device, use PHONE 1 port.
Analog
telephone

11679
2. Connect other end of
cable to telephone,
fax machine, or modem.

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Table 2-2 Recommended Vendors for United Kingdom Master Sockets

Vendor Name Product Name For More Information


RS Components Avro Pacific Telephone Ring http://www.rswww.com/
Adapter (part number 303-2000)
Tandy Export Adapter http://www.tandy.co.uk/
(part number 2797057)

Connecting a Terminal or PC
You can connect either a terminal or a PC from which you can configure the
software via the CLI or troubleshoot. To connect a terminal or PC, follow the steps
in Figure 2-10.

Figure 2-10 Connecting Terminal or PC

Cisco 804 router

11680
HUB ETHER Cisco 80
NO HU
B
NET 10
BASE T 4
CONSOL
E
ISDN U
0 PHONE
1
2
3

1
2

1. Connect light blue cable


to light blue CONSOLE port.

3. Connect DB-9
connector to
terminal or PC.

DB-X-to-RJ-45
adapter

2. If necessary, connect other end of


cable to either DB-9-to-RJ-45 adapter
or DB-25-to-RJ-45 adapter.

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Connecting the Power Supply


To connect the power supply, follow the steps in Figure 2-11.

Warning The device is designed to work with TN power systems.

Warning This product relies on the building’s installation for short-circuit


(overcurrent) protection. Ensure that a fuse or circuit breaker no
larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used
on the phase conductors (all current-carrying conductors).

Warning This equipment is intended to be grounded. Ensure that the host is


connected to earth ground during normal use.

Figure 2-11 Connecting the Power Supply

1. Press power switch to standby ( ).


Cisco 803 router

HUB ETHERN Cisco 80


NO HU
B
ET 10 BA
SE T
3
CONSOL
E
ISDN S/T

0 PHONE
11673
1
2
3

2. Connect power 1
2

supply cable.

5. Press power switch to on ( ).

Desktop power supply

4. Connect other end


of power cord to
3. Connect power cord electrical outlet.
to power supply.

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Mounting Your Router


You can mount your router on one of the following surfaces:
• Table or other horizontal surface
• Wall or other vertical surface

Mounting on a Table
You can mount your router on a table or other horizontal surface. Use the
following guidelines:
• Do not cover or obstruct router vents, which are located on the router sides.
• You can stack a maximum of five routers atop one another.

Mounting on a Wall
You can mount your router on a wall or other vertical surface by using the molded
mounting brackets on the bottom of the router and two number-six, 3/4-in.
(M3.5 x 20 mm) screws. You must provide the screws. Figure 2-12 shows the
mounting brackets.

Caution If the wall to which you mount your router is drywall, use two
hollow wall-anchors (1/8-in. with 5/16-in. drill bit or M3 with 8-mm
drill bit) to secure the screws. If the screws are not properly
anchored, the strain of the network cable connections could pull the
router from the wall.

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Figure 2-12 Wall-Mounting Brackets (Bottom of Router)

Front panel of router

Mounting 7 58 in. (19.35 cm) Mounting


bracket bracket

Bottom
of router

11671
When mounting the router, the following conditions must be met:
• Because you will use the LEDs as status and problem indicators, the LEDs on
the front panel must face upward and be easily visible.
• The back panel must face downward to reduce strain on the cable
connections.
• The power supply must rest on a horizontal surface such as the floor or a
table. If the power supply is not supported, it might place strain on the power
supply cable and cause it to disconnect from the connector on the router back
panel.
To mount the router, follow the steps in Figure 2-13. The last page of this manual
provides a template for measuring the distance between the screws.

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Figure 2-13 Mounting Router on Wall


5
1. Secure two screws 7 8 inches
(19.35 cm) apart in a wall
and 18 in. (0.32 cm) from Wall-mount
the wall. ) screw
5 cm
9.3
. (1
5 in
7 8
Wall

Wall-mount
screw

1
8 in. (0.32 cm)

11672
Wall

Screw

Maximum distance
6 ft (18 m)

3. Place power supply


on horizontal surface.

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Chapter 2 Installation
Verifying Installation

Verifying Installation
Verify the cable connections (links) by checking the LEDs listed in Table 2-3. If
the LEDs are not on, see Chapter 3, “Troubleshooting.”
The LINK LED is on the back panel of Cisco 801 and 802 routers.

Table 2-3 Verifying Installation

Power/Link LEDs To Check Normal Patterns


Power OK On
To hub, server, • Cisco 801, 802, and 802 • LINK, LKØ, LK1, LK2, LK3, ETHERNET
PC, or IDSL routers: LINK, LAN, 1, 2, 3, 4, LAN: On. LAN is on when
workstation LAN RXD, and LAN TXD indicated Ethernet port sends or receives a
packet.
• Cisco 803 and 804 routers:
LKØ, LK1, LK2, LK3, • LAN RXD: blinking when an Ethernet port
LAN, LAN RXD, and LAN receives a packet.
TXD
• LAN TXD: blinking when an Ethernet port
• Cisco 804 IDSL router: sends a packet.
ETHERNET LAN, RXD,
TXD, 1, 2, 3, and 4
To ISDN network LINE, CH1, CH1 RXD, CH1 • LINE, CH1, and CH2: on.
using ISDN S/T TXD, CH2, CH2 RXD, and CH2 CH1 or CH2 is on when the router has an
port TXD active voice or data connection.
• CH1 RXD, CH2 RXD: blinking when
indicated ISDN B channel receives a
packet.
• CH1 TXD, CH2 TXD: blinking when
indicated ISDN B channel sends a packet.

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Chapter 2 Installation
Verifying Installation

Table 2-3 Verifying Installation (continued)

Power/Link LEDs To Check Normal Patterns


To ISDN network NT1, LINE, CH1, CH1 RXD, • NT1, LINE, CH1, and CH2: on.
using ISDN CH1 TXD, CH2, CH2 RXD, and CH1 or CH2 is on when the router has an
U port CH2 TXD active voice or data connection.
• CH1 RXD, CH2 RXD: blinking when
indicated ISDN B channel receives a
packet.
• CH1 TXD, CH2 TXD: blinking when
indicated ISDN B channel sends a packet.
To IDSL network NT1, LINE, CH1, CH1 RXD, • NT1, LINE, CH1, and CH2: on.
using IDSL port CH1 TXD, CH2, CH2 RXD, and CH1 or CH2 is on when the router has an
CH2 TXD active data connection and the line speed is
64 kbps. CH1 and CH2 are both on when
the router has an active data connection and
the line speed is 128 or 144 kbps.
• CH1 RXD, CH2 RXD: blinking when
indicated ISDN B channel receives a
packet.
• CH1 TXD, CH2 TXD: blinking when
indicated ISDN B channel sends a packet.
To digital LINE, CH1, CH1 RXD, CH1 • LINE, CH1, and CH2: on.
telephone TXD, CH2, CH2 RXD, and CH2 CH1 or CH2 is on when the router has an
TXD active voice connection.
• CH1 RXD, CH2 RXD: blinking when
indicated ISDN B channel receives a
packet.
• CH1 TXD, CH2 TXD: blinking when
indicated ISDN B channel sends a packet.
To analog PH1 and PH21 On when telephone, fax, or modem is in use.
telephone, fax, or
modem
1. You can also pick up the handset and listen for a dial tone.

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Chapter 2 Installation
Where to Go from Here

Where to Go from Here


You have completed the hardware installation and are ready to configure the
software. Cisco strongly recommends that inexperienced network administrators
use the Cisco 800 Fast Step application. Use the Cisco 800 Fast Step CD-ROM
and online help. If you are an experienced network administrator and want to use
the CLI to configure the software, refer to the Cisco 800 Series Routers Software
Configuration Guide.

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Chapter 2 Installation
Where to Go from Here

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C H A P T E R 3
Troubleshooting

This chapter describes problems that could occur with the Cisco 800 series
router hardware, reasons for the problems, and steps to solve the problems.
The problems are grouped as follows:
• During first startup
• After first startup
• After router has been up and running
For information on problems that could occur with the software, refer to the
Cisco 800 Series Routers Software Configuration Guide.

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Chapter 3 Troubleshooting
Problems During First Startup

Problems During First Startup


Table 3-1 lists problems that could occur after you turn on the power switch for
the first time.

Table 3-1 Problems During First Startup

Symptom Problem Solutions


All LEDs, No power to Perform the following steps in the following order:
including OK router.
• Make sure that the power switch is ON.
LED, are off.
• Make sure that all connections to and from the power
supply are securely connected.
• Make sure that the power outlet has power.
• If the problem continues, the router might have a faulty
power supply. Contact your Cisco reseller.

Problems After First Startup


Table 3-2 lists problems that could occur after the router has power for the first
time.

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Chapter 3 Troubleshooting
Problems After First Startup

Table 3-2 Problems After First Startup

Symptom Problem Solutions


No link to an Ethernet • A cable-related Perform the following tasks in the following
device. (On Cisco 801, problem: order:
Cisco 802, and 802
– Wrong cable. • If you supply your own cable, make sure
IDSL routers, the LINK
– Improperly
you are using the right type of cable (either
LED on the back panel
connected cable. straight-through or crossover). Check the
is off. On Cisco 803 and
cable information in Table 2-1 in Chapter 2,
804 routers, the LKØ, – Damaged cable. “Installation.”
LK1, LK2, or LK3 LED
on the front panel is off. • Check specifications in Table B-13 and
On the Cisco 804 IDSL Table B-14 in Appendix B, “Specifications
router, the ETHERNET and Cables,” to make sure the cable
1, 2, 3, or 4 LED on the complies. If it does not, replace it.
front panel is off.) • To make sure you have cabled the devices
correctly, refer to Table 2-1 in Chapter 2,
“Installation.”
• Make sure the connectors at both ends of
the cable are securely seated.
• Make sure the cable is not physically
damaged. If it is, replace it.
• Improperly set router • To make sure you have set buttons correctly,
HUB/NO HUB or refer to Table 2-1 in Chapter 2,
TO HUB/TO PC “Installation.”
button or hub
equivalent of
HUB/NO HUB button
• Improperly • Run the NIC diagnostic supplied by the
functioning network vendor to make sure it is functioning
interface card (NIC) properly. If it is not, replace it.
on server, PC, or
workstation.
• If the problem continues, call your Cisco
reseller.

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Chapter 3 Troubleshooting
Problems After First Startup

Table 3-2 Problems After First Startup (continued)

Symptom Problem Solutions


No link to ISDN or • If you have a Cisco • If outside of North America, contact your
IDSL network. (NT1, 801 or 803 router in telephone service provider and ask if you
LINE, CH1, CH1 RXD, North America or in must provide an NT1 and the ISDN U cable
CH1 TXD, CH2, CH2 parts of Europe, you that connects the NT1 to the ISDN wall
RXD, or CH2 TXD might need to connect jack. In North America, you must provide
LED is off.) the router to an an NT1 and the ISDN U cable. Connect
external NT1 and NT1 as described in the “Connecting an
connect the NT1 to an ISDN Line to Cisco 801 and Cisco 803
ISDN wall jack. Routers” section in Chapter 2,
“Installation.”
• One of the following Perform the following tasks in the following
cable-related order:
problems:
• To make sure you have cabled the ISDN or
– Improperly IDSL port correctly, refer to the
connected cable. “Connecting an ISDN Line” or “Connecting
an IDSL Line” sections in Chapter 2,
– Damaged cable.
“Installation.”
• Make sure the connectors at both ends of
each cable are securely connected.
• Make sure each cable is not physically
damaged. If it is, replace it with a similar
cable.
• Problem with ISDN • Contact your telephone or Internet service
or IDSL line. provider to determine if there is a problem
with your line.
• If the problem continues, call your Cisco
reseller.

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Chapter 3 Troubleshooting
Problems After First Startup

Table 3-2 Problems After First Startup (continued)

Symptom Problem Solutions


No link to digital • One of the following Perform the following tasks in the following
telephone. cable-related order:
problems: • To make sure you have cabled the port
– Improperly correctly, refer to the “Connecting a Digital
connected cable. Telephone” section in Chapter 2,
“Installation.”
– Damaged cable.
• Make sure the connectors at both ends of
each cable are securely connected.
• Make sure each cable is not physically
damaged. If it is, replace it.
• Problem with ISDN • Contact your telephone service provider to
line. determine if there is a problem with your
line.
• If the problem continues, call your Cisco
reseller.
No link to analog • One of the following Perform the following tasks in the following
telephone, fax machine, cable-related order:
or modem. (PH1 or PH2 problems:
• To make sure you have cabled the telephone
LED on Cisco 803 and
– Improperly port correctly, refer to the “Connecting an
804 routers is off.)
connected cable. Analog Telephone, Fax, or Modem” section
in Chapter 2, “Installation.”
– Damaged cable.
• Make sure the connectors at both ends of
the cable are securely connected.
• Make sure the cable is not physically
damaged. If it is, replace it.
• Problem with ISDN • Contact your telephone service provider to
line. determine if there is a problem with your
line.
• If the problem continues, call your Cisco
reseller.

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Chapter 3 Troubleshooting
Problems After Router Is Running

Problems After Router Is Running


Table 3-3 lists problems that could occur after the router has been up and running
for a while.

Table 3-3 Problems After Router Is Running

Symptom Problem Solutions


Problems with Ethernet link. • One of the Perform the following tasks in the following
(On Cisco 801, Cisco 802, following order:
and 802 IDSL routers, the cable-related
• Make sure the connectors at both ends
LINK LED on the back panel problems:
of the cable are securely connected.
blinks. On Cisco 803 and 804
– Disconnected
routers, the LKØ, LK1, LK2, • Make sure the cable is not physically
cable. damaged. If it is, replace it.
or LK3 LED on the front panel
blinks. On the Cisco 804 IDSL – Damaged
router, the ETHERNET 1, 2, 3, cable.
or 4 LED on the front panel
blinks.)
• Improperly • Run the NIC diagnostic supplied by the
functioning NIC on vendor to make sure it is functioning
server, PC, or properly. If it is not, replace it.
workstation.
• If the problem continues, call your
Cisco reseller.
Connection to an Ethernet • A cable-related • Make sure the connectors at both ends
device is intermittent or lost. problem: of the cable are securely connected.
(On Cisco 801, 802, and 802 – Disconnected • Make sure the cable is not physically
IDSL routers, the LINK LED cable. damaged. If it is damaged, replace it.
on the back panel is off. On
Cisco 803 and 804 routers, the – Damaged
LKØ, LK1, LK2, or LK3 LED cable.
on the front panel is off. On the
Cisco 804 IDSL router, the
ETHERNET 1, 2, 3, or 4 LED
on the front panel is off.)

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Chapter 3 Troubleshooting
Problems After Router Is Running

Table 3-3 Problems After Router Is Running (continued)

Symptom Problem Solutions


• Improperly • Run the NIC diagnostic supplied by the
functioning NIC on vendor to determine if it is functioning
server, PC, or properly. If it is not, replace it.
workstation.
• If the problem continues, call your
Cisco reseller.
Problems with ISDN or IDSL • A cable-related • Make sure the connectors at both ends
link. (CH1, CH1 RXD, CH1 problem: of each cable are securely connected.
TXD, CH2, CH2 RXD, or – Disconnected • Make sure each cable is not physically
CH2 TXD are off.) cable. damaged. If one is damaged, replace it.
– Damaged
cable.
• Problem with ISDN • Contact your telephone or Internet
or IDSL line. service provider to determine if there is
a problem with your line.
Connection to an ISDN or • A cable-related • Make sure the connectors at both ends
IDSL network is lost. (LINE, problem: of each cable are securely connected.
CH1, CH1 RXD, CH1 TXD,
– Disconnected • Make sure each cable is not physically
CH2, CH2 RXD, or CH2 TXD
cable. damaged. If one is damaged, replace it.
LED is off.)
– Damaged
cable.
• Problem with ISDN • Contact your telephone or Internet
or IDSL line. service provider to determine if there is
a problem with your line.
• If the problem continues, call your
Cisco reseller.

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Chapter 3 Troubleshooting
Problems After Router Is Running

Table 3-3 Problems After Router Is Running (continued)

Symptom Problem Solutions


Problems with link to digital • A cable-related • Make sure the connectors at both ends
or analog telephone. problem: of each cable are securely connected.
Symptoms include no dial – Disconnected • Make sure each cable is not physically
tone, a call that is abruptly cable. damaged. If one is damaged, replace it.
disconnected, and an incoming
call that does not cause the – Damaged
device to ring. cable.
• Problem with ISDN • Contact your telephone company to
line. determine if there is a problem with
your line.
• If the problem continues, call your
Cisco reseller.
Connection to digital • A cable-related • Make sure the connectors at both ends
telephone is lost. (LINE, CH1, problem: of each cable are securely connected.
CH1 RXD, CH1 TXD, CH2,
– Disconnected • Make sure each cable is not physically
CH2 RXD, and CH2 TXD
cable. damaged. If one is damaged, replace it.
LEDs on Cisco 801 and 803
routers are off.) – Damaged
cable.
• Problem with ISDN • Contact your telephone company to
line. determine if there is a problem with
your line.
• If the problem continues, call your
Cisco reseller.
Connection to analog • A cable-related • Make sure the connectors at both ends
telephone, fax machine, or problem: of the cable are securely connected.
modem is lost. (PH1 or PH2
– Disconnected • Make sure the cable is not physically
LED on Cisco 803 and 804
cable. damaged. If it is damaged, replace it.
routers is off.)
– Damaged
cable.

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Chapter 3 Troubleshooting
When Contacting Your Cisco Reseller

Table 3-3 Problems After Router Is Running (continued)

Symptom Problem Solutions


• Problem with ISDN • Contact your telephone company to
line. determine if there is a problem with
your line.
• If the problem continues, call your
Cisco reseller.

When Contacting Your Cisco Reseller


Some of the solutions instruct you to contact your Cisco reseller. Before you do
so, have the following information ready:
• Router model and serial number that are written on the back panel
• Maintenance agreement or warranty information
• Date you received your router
• Brief description of the problem
• Brief description of the steps you have taken to solve the problem

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Chapter 3 Troubleshooting
When Contacting Your Cisco Reseller

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3-10 78-5373-02
A P P E N D I X A
Concepts

This appendix provides further explanation of ISDN and IDSL concepts.


The Cisco 800 series routers provide one basic rate interface (BRI). The ISDN
BRI service provided by your telephone service provider offers two bearer
channels (B channels) and one data channel (D channel). The B channel operates
at 64 kbps and carries user data. The D channel operates at 16 kbps and carries
control and signaling information although it can support user data transmission
under certain circumstances.
Cisco 801 and 803 routers have an ISDN S/T port, Cisco 802 and 804 routers have
an ISDN U port, and Cisco 802 IDSL and 804 IDSL routers have an IDSL port.
Outside North America, telephone service providers typically provide an S/T
interface. The S/T interfaces are four-wire (two pairs of wires) interfaces from the
phone switch that supports full-duplex data transfer over two pairs of wires.
In North America, telephone service providers typically provide a U interface.
The U interface is a two-wire (single pair) interface from the phone switch that
supports full-duplex data transfer over a single pair of wires.
Cisco 803 and Cisco 804 routers support data and voice applications. The data
applications on these routers are implemented through the ISDN port on these
routers. The voice applications on these routers are implemented with ISDN BRI
and through the telephone ports.

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Appendix A Concepts

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A-2 78-5373-02
A P P E N D I X B
Specifications and Cables

This appendix provides system, port, and cabling specifications for the
Cisco 800 series routers.

System Specifications
Table B-1 outlines the system specifications for the routers.

Table B-1 System Specifications

Description Design Specification


Physical Dimensions
Dimensions (H x W x D) 2.0 x 9.7 x 8.3 in. (5.1 x 24.6 x 21.1 cm)
Weight (does not include desktop Cisco 801 router: 1.39 lbs (0.63 kg)
power supply) Cisco 802 router: 1.42 lbs (0.64 kg)
Cisco 802 IDSL router: 1.42 lbs (0.64 kg)
Cisco 803 router: 1.44 lbs (0.65 kg)
Cisco 804 router: 1.45 lbs (0.66 kg)
Cisco 804 IDSL router: 1.45 lbs (0.66 kg)
Environmental Operating Ranges
Nonoperating temperature –4 to 149°F (–20 to 65°C)
Nonoperating humidity 5 to 95%, relative humidity
Nonoperating altitude 0 to 15,000 ft (4570 m)

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Appendix B Specifications and Cables
Port Connector Pinouts

Table B-1 System Specifications (continued)

Description Design Specification


Operating temperature 32 to 104°F (0 to 40°C)
Operating humidity 10 to 85%, relative humidity
Operating altitude 0 to 10,000 ft (3000 m)
Router Power
AC input voltage 100 to 250 VAC
Frequency 50 to 60 Hz
Power consumption 20 W
Telephone Port Power
Voltage -24 V

For information on regulatory compliance, refer to the Regulatory Compliance


and Safety Information for Cisco 800 Series Routers document that shipped with
your router.

Warning Ultimate disposal of this product should be handled according to


all national laws and regulations.

Port Connector Pinouts


This section provides pinouts for the following connectors:
• Ethernet–Table B-2, Table B-3, Table B-4, Table B-5, and Table B-6
• Console (for connecting a terminal or PC)–Table B-7
• ISDN S/T–Table B-8
• ISDN U–Table B-9
• IDSL–Table B-10
• Telephone–Table B-11
• Power–Table B-12

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Appendix B Specifications and Cables
Port Connector Pinouts

Table B-2 Cisco 801, Cisco 802, and Cisco 802 IDSL Ethernet Connector
Pinouts (RJ-45)

Function Function
(HUB/NO HUB or (HUB/NO HUB or
TO HUB/TO PC Button – TO HUB/TO PC Button –
Pin IN Position) OUT Position)
1 TX+ RX+
2 TX– RX–
3 RX+ TX+
4 Unused Unused
5 Unused Unused
6 RX– TX–
7 Unused Unused
8 Unused Unused

Table B-3 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for Port Ø Only (RJ-45)

Function Function Function Function


(HUB/NO HUB (HUB/NO HUB (HUB/NO HUB (HUB/NO HUB
Button – OUT Button – IN Button – OUT Button – IN
Pin Position) Position) Pin Position) Position)
A1 RX+ TX+ A2 RX– TX–
A3 TX+ RX+ A4 Unused Unused
A5 Unused Unused A6 TX– RX–
A7 Unused Unused A8 Unused Unused

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Appendix B Specifications and Cables
Port Connector Pinouts

Table B-4 Cisco 804 IDSL Ethernet Connector Pinouts for Port 1 Only (RJ-45)

Function Function Function Function


(TO HUB/TO PC (TO HUB/TO PC (TO HUB/TO PC (TO HUB/TO PC
Button – Button – Button – Button –
Pin OUT Position) IN Position) Pin OUT Position) IN Position)
A1 RX+ TX+ A2 RX– TX–
A3 TX+ RX+ A4 Unused Unused
A5 Unused Unused A6 TX– RX–
A7 Unused Unused A8 Unused Unused

Table B-5 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for
Ports 1, 2, and 3 (RJ-45)

Pin Function Pin Function


B1 RX3+ B2 RX3–
B3 TX3+ B4 Unused
B5 Unused B6 TX3–
B7 Unused B8 Unused
C1 RX2+ C2 RX2–
C3 TX2+ C4 Unused
C5 Unused C6 TX2–
C7 Unused C8 Unused
D1 RX1+ D2 RX1–
D3 TX1+ D4 Unused
D5 Unused D6 TX1–
D7 Unused D8 Unused

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Appendix B Specifications and Cables
Port Connector Pinouts

Table B-6 Cisco 804 IDSL Ethernet Connector Pinouts for


Ports 2, 3, and 4 (RJ-45)

Pin Function Pin Function


B1 RX4+ B2 RX4–
B3 TX4+ B4 Unused
B5 Unused B6 TX4–
B7 Unused B8 Unused
C1 RX3+ C2 RX3–
C3 TX3+ C4 Unused
C5 Unused C6 TX3–
C7 Unused C8 Unused
D1 RX2+ D2 RX2–
D3 TX2+ D4 Unused
D5 Unused D6 TX2–
D7 Unused D8 Unused

Table B-7 Console Connector Pinouts (RJ-45)

Pin Function
1 RTS
2 DTR
3 TXD
4 GND
5 GND
6 RXD
7 DSR
8 CTS

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Appendix B Specifications and Cables
Port Connector Pinouts

The console port is configured as a data communications equipment (DCE)


device. The default parameters for the console port are as follows:
• 9600 baud
• 8 data bits
• No parity
• One stop bit

Table B-8 ISDN S/T Connector Pinouts (RJ-45)

Pin Function
1 Unused
2 Unused
3 TXD+
4 RXD+
5 RXD–
6 TXD–
7 Unused
8 Unused

)
Table B-9 ISDN BRI U Connector Pinouts (RJ-45

Pin Function
1 Unused
2 Unused
3 Unused
4 U interface network connection (Tip)
5 U interface network connection
(Ring)
6 Unused

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Appendix B Specifications and Cables
Port Connector Pinouts

Table B-9 ISDN BRI U Connector Pinouts (RJ-45

Pin Function
7 Unused
8 Unused

Table B-10 IDSL Connector Pinouts (RJ-45)

Pin Function
1 Unused
2 Unused
3 Unused
4 IDSL interface network connection
(Tip)
5 IDSL interface network connection
(Ring)
6 Unused
7 Unused
8 Unused

Table B-11 Telephone Connector Pinouts (RJ-11)

Pin Function
1 Unused
2 Unused
3 Ring
4 Tip
5 Unused
6 Unused

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Appendix B Specifications and Cables
Cabling Specifications

Table B-12 Power Connector Pinouts

Pin Function
1 ROF
2 RTN
3 Unused
4 Unused
5 +5
6 RTN
7 –71
8 –24

Cabling Specifications
This section provides the following cabling specifications:
• Straight-through and crossover Ethernet cables.
• Ethernet, ISDN, IDSL and telephone cable distance limitations. (A telephone
cable connects a device to a telephone port.)

Ethernet Cable Specifications


Table B-13 lists the specifications for straight-through and crossover Ethernet
cables. Refer to the glossary for definitions of straight-through and crossover
cables.

Table B-13 Ethernet Cable Specifications

Type Category Shielding


10BaseT Category 3 or 5 Shielded twisted-pair (STP)
10BaseT N/A Unshielded twisted-pair (UTP)

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Appendix B Specifications and Cables
Cabling Specifications

Maximum Cable Distances


Table B-14 provides the maximum distances of Ethernet, ISDN, IDSL and
telephone cables that you can use.

Table B-14 Maximum Cable Distances

Cable Maximum Distance


Ethernet cable 328 ft (100 m)
ISDN S/T and U and IDSL 32.8 ft (10 m)
cables
Telephone cable 500 ft (152 m)

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Appendix B Specifications and Cables
Cabling Specifications

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G L O S S A R Y

Numerics
10BaseT The 10-Mbps baseband Ethernet specification that uses two pairs of twisted-pair
cabling (Category 3 or 5): one pair for transmitting data and the other for
receiving data.

B
BRI Basic Rate Interface. An ISDN interface composed of two bearer channels
(B channels) and one data channel (D channel) for circuit-switched
communication of voice, video, and data.

C
Cisco 800 Fast Step A Windows 95, Windows 98, and Windows NT based software tool that ships
Application with the Cisco 800 series routers for basic configurations and verification of the
router software configuration. It also monitors the status of the ISDN interface,
error detail, and usage statistics.

crossover Ethernet A cable that wires a pin to its opposite pin, for example, RX+ is wired to TX+.
cable This cable connects two similar devices, for example, two data terminal
equipment (DTE) or data communications equipment (DCE) devices.

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Glossary

D
DRAM Dynamic RAM that stores information in capacitors that must be refreshed
periodically.

E
EMI Electromagnetic interference. The interference by electromagnetic signals that
can cause reduced data integrity and increased error rates on transmission
channels.

ESD Electrostatic discharge. A transfer of electrostatic charge between bodies of


different electrostatic potentials, such as an operator and a piece of electrical
equipment. ESD occurs when electronic components are improperly handled
and can damage equipment and impair electrical circuitry. ESD is more likely to
occur with the combination of synthetic fibers and dry atmosphere.

F
Flash memory The nonvolatile storage that can be electrically erased and reprogrammed so that
data can be stored, booted, and rewritten as necessary.

H
HUB/NO HUB The Cisco 800 series routers provide a HUB/NO HUB button. This button is
button associated with the Ethernet port on Cisco 801 and 802 routers and with Ethernet
port Ø on Cisco 803 and 804 routers. The setting of this button determines the
cable type (straight-through or crossover) that you use to connect an Ethernet
device. This button is the equivalent of the TO HUB/TO PC button on the
Cisco 802 IDSL and 804 IDSL routers.

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Glossary

I
IDSL ISDN Digital Subscriber Line. A digital communication protocol that uses an
ISDN line and supports line rates up to 144 kilobits per second (kbps).

ISDN Integrated Services Digital Network. A communication protocol that permits


telephone networks to carry data, voice, and other source traffic.

N
NIC Network interface card. A board that provides network communication
capabilities to and from a computer system. Also called an adapter.

NT1 Network Termination 1. A device that provides the interface between equipment
on the customer and ISP premises.

S
straight-through A cable that wires a pin to its equivalent pin. This cable connects two dissimilar
Ethernet cable devices, for example, a data terminal equipment (DTE) and a data
communications equipment (DCE) device. A straight-through Ethernet cable is
the most common cable used.

T
TO HUB/TO PC The Cisco 802 IDSL and 804 IDSL routers provide a TO HUB/TO PC button
button that is equivalent to the HUB/NO HUB button on the other Cisco 800 series
routers. This button is associated with the Ethernet port on the Cisco 802 IDSL
router and with Ethernet port 1 on the Cisco 804 IDSL router. The setting of this
button determines the cable type (straight-through or crossover) that you will use
to connect an Ethernet device.

telephone cable The cable used to connect a device to a telephone port.

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Glossary

Cisco 800 Series Routers Hardware Installation Guide


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I N D E X

described 1-11
A
illustrated 1-4
adapters included with router 2-5 CH1 RXD LED
altitude specifications B-1 described 1-11
analog telephone 2-22 illustrated 1-4
CH1 TXD LED
described 1-11
B
illustrated 1-4
back panels illustrated 1-5 to 1-10 CH2 LED
B channels A-1 described 1-11
brackets illustrated 2-27 illustrated 1-4
BRI A-1 CH2 RXD LED
BRI channel service A-1 described 1-12
illustrated 1-4
CH2 TXD LED
C
described 1-12
cable lock illustrated 1-5 to 1-10 illustrated 1-4
cables Cisco reseller, contacting 3-9
and router damage 2-4 connecting
distances, maximum B-9 analog telephone 2-22
Ethernet, types 2-8 digital telephone 2-20
illustrated 2-5 Ethernet devices 2-7
specifications B-8 fax 2-22
caution statements defined xii hubs 2-10
CH1 LED IDSL line 2-18

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Index

ISDN line 2-13 to 2-18 devices, connecting 2-7


modem 2-22 port described 1-2
PC 2-11, 2-24 port illustrated 1-5 to 1-10
power supply 2-25 ETHERNET LEDs
server 2-11 described 1-11
telephones 2-20, 2-22 illustrated 1-4
terminal or PC 2-24 European Union standards 2-4
workstation 2-11
console port
F
description 1-2
illustrated 1-5 to 1-10 fax, connecting 2-22
conventions, hazard xii Flash memory, adding 1-3
frequency specifications B-2
front panels illustrated 1-4
D

damage
H
electrostatic discharge (ESD) 2-3
router 2-4 hazard statements defined xii
D channel A-1 HUB/NO HUB button
digital telephone 2-20 illustrated 1-5 to 1-8
documentation included with router 2-5 settings 2-8 to 2-9
DRAM, adding 1-3 hubs, connecting 2-10
humidity specifications B-1

E
I
electrostatic discharge (ESD), preventing 2-3
Ethernet IDSL concepts A-1
cable specifications B-9 IDSL LEDs illustrated 1-4
cable types 2-8 IDSL line, connecting 2-18

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Index

IDSL port LINE LED


described 1-2 described 1-11
illustrated 1-9, 1-10 illustrated 1-4
installation LINK LED
verifying 2-29 described 1-12
warnings 2-2 to 2-3 illustrated 1-5, 1-6, 1-9
ISDN concepts A-1 LK1 LED
ISDN line, connecting 2-13 to 2-18 described 1-11
ISDN S/T port illustrated 1-4
described 1-2 LK2 LED
illustrated 1-5, 1-7 described 1-11
ISDN U port illustrated 1-4
described 1-2 LK3 LED
illustrated 1-6, 1-8 described 1-11
illustrated 1-4
LKØ LED
L
described 1-11
LAN LED illustrated 1-4
described 1-11 locking power connector illustrated 1-5 to 1-10
illustrated 1-4
LAN RXD LED
M
described 1-11
illustrated 1-4 modem, connecting 2-22
LAN TXD LED mounting router 2-26
described 1-11
illustrated 1-4
N
LEDs
described 1-11 network device button settings 2-8 to 2-9
illustrated 1-4 to 1-9 NT1

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Index

feature 1-2 included with router 2-5


LED power switch illustrated 1-5 to 1-10
described 1-11 preinstallation activities 2-6
illustrated 1-4

R
O
router
OK LED concepts A-1
described 1-11 damage, preventing 2-4
illustrated 1-4 features 1-2
ports 1-3

P
S
panels illustrated 1-5 to 1-10
PC, connecting 2-11, 2-24 S/T interface A-1
PH1 LED safety warnings 2-2 to 2-3
described 1-12 server, connecting 2-11
illustrated 1-4 settings, network devices 2-8 to 2-9
PH2 LED specifications
described 1-12 cabling B-8
illustrated 1-4 system B-1 to B-2
port connector pinouts B-2 to B-7 startup problems 3-2
ports for specific routers 1-3
power
T
problems 3-2
specifications B-2 table mounting 2-26
verifying 2-29 telephone
power supply connecting 2-20, 2-22
connecting 2-25 ports

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Index

described 1-2
illustrated 1-7, 1-8
temperature specifications B-1
terminal, connecting 2-24
TO HUB/TO PC button
illustrated 1-9 to 1-10
settings 2-8 to 2-9
troubleshooting 3-1

U interface A-1
United Kingdom master sockets 2-24
unpacking the router 2-4

voltage specifications B-2

wall brackets illustrated 2-27


wall mounting 2-26, 2-28
warnings, installation 2-2 to 2-3
weight specifications B-1
workstation, connecting 2-11

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Index

Cisco 800 Series Routers Hardware Installation Guide


78-5373-02 10
5
7 8 inches (19.35 cm)

Router Wall-Mount Template

To check scale

1 inch
(2.54 cm)

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