The document discusses agreeing and disagreeing as behavioral events that involve interaction between at least two actors discussing a subject. Agreeing can occur when actors independently come to the same view or when one actor convinces the other. Disagreeing often reflects confrontation but can also strengthen social relations. Both agreeing and disagreeing exist on a spectrum rather than a simple binary and require considering all verbal and nonverbal cues over a period of time for proper interpretation. The document also describes a corpus designed to identify patterns of agreeing/disagreeing behavior over time using multiple modalities.
The document discusses agreeing and disagreeing as behavioral events that involve interaction between at least two actors discussing a subject. Agreeing can occur when actors independently come to the same view or when one actor convinces the other. Disagreeing often reflects confrontation but can also strengthen social relations. Both agreeing and disagreeing exist on a spectrum rather than a simple binary and require considering all verbal and nonverbal cues over a period of time for proper interpretation. The document also describes a corpus designed to identify patterns of agreeing/disagreeing behavior over time using multiple modalities.
The document discusses agreeing and disagreeing as behavioral events that involve interaction between at least two actors discussing a subject. Agreeing can occur when actors independently come to the same view or when one actor convinces the other. Disagreeing often reflects confrontation but can also strengthen social relations. Both agreeing and disagreeing exist on a spectrum rather than a simple binary and require considering all verbal and nonverbal cues over a period of time for proper interpretation. The document also describes a corpus designed to identify patterns of agreeing/disagreeing behavior over time using multiple modalities.
The document discusses agreeing and disagreeing as behavioral events that involve interaction between at least two actors discussing a subject. Agreeing can occur when actors independently come to the same view or when one actor convinces the other. Disagreeing often reflects confrontation but can also strengthen social relations. Both agreeing and disagreeing exist on a spectrum rather than a simple binary and require considering all verbal and nonverbal cues over a period of time for proper interpretation. The document also describes a corpus designed to identify patterns of agreeing/disagreeing behavior over time using multiple modalities.
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Agreeing is not an autonomous
state of mind of an individual: it
is a behavioral event that necessarily involves an interaction requiring at least two actors and a subject. It comes about as a reflection on the truthfulness of some statement, view or opinion and can evolve under at least two conditions: (a) in the course of the interaction the actors realize that they share the same view independently from one another, or (b) one or more of the actors get convinced by the argument of the other actor(s). The process of agreeing takes different forms depending on these two different conditions: when the actors A and B share the same view independently, agreement by actor B usually follows a statement or elaboration by actor A as a backchannel of some sort (such as Yes, indeed!). When actor B gets convinced by actor A about the truthfulness of a given view, the act of agreeing by actor B may follow a question or some inquiry by actor A (such as What do you think? or Do you agree?), but other scenarios (such as those involving nonverbal events or pauses, virtually anything that prompts for a turn change) are also possible. Similarly to agreement, disagreement also evolves as a reaction act to a preceding prompt (Kakavá, 1993; Locher, 2004). Disagreement is often described as a behavior that reflects some kind of confrontation which, being understood as a function of face and politeness, should be avoided (cf. Sacks, 1973/1987; Brown and Levinson, 1978/1987; Leech, 1983; Pomerantz, 1984). Schiffrin (1984) shows, however, that it can also signal sociability, i.e., disagreement can even strengthen social relations. The role of context in the interpretation of these behaviors is widely recognized in pragmatics, even though the term itself is not sufficiently defined. Sifianou (2012) notes that, for proper interpretation, one even needs to consider longer periods of time allowing for the recognition of the development of personal traits and relational histories. Agreeing and disagreeing are not in a simple binary relation: there can be several shades, degrees of this behavior (full or partial), indecision about what opinion to adhere to or advocate (uncertainty), or even a total lack of it (indifference). The recognition of these variants of agreeing/disagreeing is a key factor in conveying a successful conversation: not recognizing, or misinterpreting events of agreement can even lead to the total failure of the given interaction. Even though languages usually possess a number of lexical and syntactic means for the expression of this behavior, relying solely on the linguistic form may still be misleading. When, for example, actor B agrees with actor A, he/she would say “yes”; however, the same “yes” can also be used to suggest just the opposite, i.e., to mean disagreement—depending on the way “yes” is pronounced. Alternatively, one can agree or disagree by not even saying a word, just by keeping silent: again, it is the nonverbal behavior that contributes to the understanding of the context, effectively to the pragmatic interpretation of the event. Accordingly, in order to properly identify the instances of the pragmatic functions of agreement/disagreement, one has to consider all available modalities, both verbal and nonverbal, either audio or visual. However, there is one more challenge here. When someone expresses agreement by saying “yes” and nodding at the same time, this agreement is identified as the co-occurrence, the virtual temporal alignment of the two (verbal and gestural) events. But how can the wisdom of the proverb “silence gives consent” be justified, i.e., how can agreement be interpreted on the basis of the lack of the co-occurrence of any behavioral events? In fact, it is not the case that we face zero input here. We assume that we actually arrive at the interpretation of (some degree of) agreement after a certain period of observation, during which we collect pieces of data from all the available (verbal and nonverbal) modalities. In this process we go beyond just searching for simple temporal alignments of certain events, we rather try to identify behavioral patterns composed of events over a longer observation period. This is, in fact, a cognitive process in which the patterns identified in this way are matched against stereotypical patterns of behavior we are already aware of (either as innate or acquired ones), and the pragmatic function of the best match is assigned to the given pattern found in the observation period, in our case to the one associated with agreement/disagreement.
When designing the HuComTech
Corpus, we wished to identify a variety of multimodal patterns of behavior across a given observation period. Using data from the resulted database, this paper has a focus on the discovery of temporal patterns related to agreement/disagreement. It describes the methodological basis of both building the corpus and analyzing and interpreting the data. Special emphasis is given to the research tool Theme: we both describe its theoretical foundations that facilitate the analysis of multimodal behavioral data and specify certain methodological questions of its application to the HuComTech Corpus. Finally, we present a selection of the most frequent temporal patterns associated with the pragmatic function of agreement discovered in the corpus and demonstrate their actual context in the recorded interactions.
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