Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

KB928233

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

Windows Vista cannot obtain an IP address from certain routers or from certain non-...

Page 1 of 2

Article ID: 928233 - Last Review: June 17, 2008 - Revision: 3.3
Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft
DHCP servers

Consider the following scenario:

z You connect a Windows Vista-based computer to a network.


z A router or other device that is configured as a Dynamic Host Configuration Protocol (DHCP) server is configured on the
network.
z The router or the other device does not support the DHCP BROADCAST flag.

In this scenario, Windows Vista cannot obtain an IP address.

This issue occurs because of a difference in design between Windows Vista and Microsoft Windows XP Service Pack 2 (SP2).
Specifically, in Windows XP SP2, the BROADCAST flag in DHCP discovery packets is set to 0 (disabled). In Windows Vista, the
BROADCAST flag in DHCP discovery packets is not disabled. Therefore, some routers and some non-Microsoft DHCP servers
cannot process the DHCP discovery packets.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems
might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added
protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more
information about how to back up and restore the registry, click the following article number to view the article in the Microsoft
Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

To resolve this issue, disable the DHCP BROADCAST flag in Windows Vista. To do this, follow these steps:

1. Click Start

, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}

In this registry path, click the (GUID) subkey that corresponds to the network adapter that is connected to the network.
3. On the Edit menu, point to New, and then click DWORD (32-bit) Value.
4. In the New Value #1 box, type DhcpConnEnableBcastFlagToggle, and then press ENTER.
5. Right-click DhcpConnEnableBcastFlagToggle, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Close Registry Editor.

By setting this registry key to 1, Windows Vista will first try to obtain an IP address by using the BROADCAST flag in DHCP
Discover packets. If that fails, it will try to obtain an IP address without using the BROADCAST flag in DHCP Discover packets.

If you know the router or the non-Microsoft DHCP server does not support the DHCP BROADCAST flag, you can set the following
registry entry as follows instead of using the DhcpConnEnableBcastFlagToggle registry key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}

Value name: DhcpConnForceBroadcastFlag


Value type: REG_DWORD
Value data: 0

Note A data value of 0 disables this registry entry. You can use this registry entry to prevent Windows Vista from using the
DHCP BROADCAST flag. After you set this registry entry, Windows Vista never uses the DHCP BROADCAST flag.

Note: This issue does not occur in Windows 7. The registry key DhcpConnEnableBcastFlagToggle is set to 1 by default.

APPLIES TO

z Windows Vista Business


z Windows Vista Enterprise
z Windows Vista Home Basic
z Windows Vista Home Premium
z Windows Vista Ultimate
z Windows Vista Enterprise 64-bit Edition

http://support.microsoft.com/kb/928233/en-us 14-12-2009
Windows Vista cannot obtain an IP address from certain routers or from certain non-... Page 2 of 2

z Windows Vista Home Basic 64-bit Edition


z Windows Vista Home Premium 64-bit Edition
z Windows Vista Ultimate 64-bit Edition
z Windows Vista Starter

Keywords: kbnetwork_generalbroadband kbnetwork_routerissues kbexpertisebeginner kbhardware kbtshoot kbprb KB928233

Need More Help?


Contact a support professional by E-mail, Online, or Phone

Microsoft Support ©2009 Microsoft

http://support.microsoft.com/kb/928233/en-us 14-12-2009

You might also like