DVR4004 English Manual
DVR4004 English Manual
DVR4004 English Manual
User Manual
CONTENTS
Chapter 2:Layoutt..................................................................................................................................................................... 3
Chapter 9: Appendix............................................................................................................................................................... 29
9.3 Troubleshooting............................................................................................................................................................... 30
9.4 Email server check list(The below info only for your ref.) ......................................................................................... 31
Safety Instruction
1. Use proper power source.
Do not use this product with a power source that applies more than specified voltage (100-240V AC).
2. Never insert anything metallic into the DVR case.
Putting something into the DVR case can be a source of dangerous electric shock.
3. Do not operate in wet & dusty area or use near water.
Avoid places like a damp basement or dusty hallway.
4. Do not expose this product to rain or use near water.
If this product accidentally gets wet, unplug it and contact an authorized dealer immediately.
5. Keep product surfaces clean and dry.
To clean the outside case of the DVR, use a cloth lightly dampened with water (no solvents).
6. Provide proper ventilation.
This DVR has a built in fan that properly ventilates the system.
7. Do not attempt to remove the top cover.
If there are any unusual sounds or smells coming from the DVR, unplug it immediately and contact an
authorized dealer or service center.
8. Do not attempt to remove the top cover.
Warning: You may be subjected to severe electrical shock if you remove the cover of the DVR.
9. Handle DVR box carefully.
If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t
work properly due to physical damage, contact an authorized dealer for repair or exchange.
10. Use standard lithium cell battery. (NOTE: Manufacturer has preinstalled battery.)
The standard lithium cell 3v battery located on the mother board should be replaced if the time clock does
not hold its time after the power is turned off. Warning: unplug the DVR before replacing battery or you may
be subjected to severe electrical shock. Properly dispose of old batteries.
11. Make sure there is good air circulation around the unit.
This DVR system uses a hard drive for video storage, which generates heat during operation. Do not
block air holes (bottom, upper, sides and back) of the DVR that cool down the system while running. Install or
place this product in an area where there is good air circulation.
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Backup Recordings Supports DVR backup via USB flash drive and hard drive.
Playback Recordings Supports DVR single CH and multiple CH playback of recorded files
Supports HDD & video input alarm management and external alarm signal
Alarm Setting
inputs
List 1-1
Other Features:
H. 264 video compression format, supports D1, HD1, CIF resolution
ADPCM audio compression format
Windows Graphical interface
Supports remote live viewing via 3G mobile networks
Supports sending email alerts when motion is detected by system
Triplex (recording, playback and net transmitting at the same time)
Supports USB mouse, IR remote control operation
Rear USB2.0 ports for backup、upgrade and mouse operation.
Supports Double Encode bit network transmission
The video package time is adjustable
Multiple alarm record mode
Multi-language OSD
Supports auto maintenance
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Chapter 2:Layoutt
List 2-1
Item Key title/Indicator Marks Functions
1 Power Switch Turn Power on and off
2 Power indicator PWR If the “Green” indicator is on the system is getting power
3 IR Receiver Receives signal from Remote Control
When the “Red” indicator flashes it means the hard drive is being
4 HDD indicator HDD
read or written to.
Channel Select:
5 Select Single Channel Display
CH1 CH2 CH3 CH4
6 QUAD Display all cameras in Live display or playback mode
7 REW Move Left / Rewind
8 PAUSE Pause / play frame by frame
9 PLAY Enter into pop-up Menu/Play
10 FWD Move Right / Play Forward
11 STOP Stop Playback; stop manual recording
12 REC Start Manual recording
13 MENU/ESC Enter into main menu or exit menu
14 Up Move Up
15 SEL/EDIT Enter into pop up menu; Select key / Edit
16 Down Move Down
17 PTZ: Move to PTZ control mode
17 PTZ: The button allows you proceed PTZ control
2.1.2 8-CH Front Panel (Details please refer to the real product)
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2.2.2 8-CH Rear Panel (Details please refer to the real product)
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Mouse Operation
You can use a mouse instead of front panel buttons or remote control.
In menu lock mode, Enter into pop-up menu and clicking any sub menu to pop up Log-in
window; on menu unlock mode, enter into pop-up menu, and then clicking left key to
enter into any sub menu directly.
After entering main menu, clicking left key could enter into any sub menu; On[Detailed
file] menu mode, clicking left key could playback one recording file.
Click left key of Change the status of check box and motion detection area.
Mouse Clicking combo box to access pull-down menu
By clicking left key you can adjust Color control bar and volume control bar.
By clicking left key you can select values in edit boxes or pull-down menu and supports
Chinese word input, special symbol, numeric and character input, use instead of
[Enter- ] or [Backspace ]
In the [Detailed file] menu mode, clicking left key will playback one recording file.
In live display mode, clicking right key will display pop-up menu (shown as Picture 5-1).
Click right key of
Mouse
In Main menu or sub menu mode, clicking right key will exit current menu.
Double-click Left
In live display or playback mode, double-clicking left key will maximize the screen.
key of Mouse
Moving Mouse Select menu item
Sliding Mouse On motion mode, sliding mouse will select motion area; On [Color set] menu mode,
sliding mouse will adjust color control bar and volume control bar.
List 2-3
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Picture 4-1
Picture 5-1
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Recording
Search
Network
Playback
Rec. Search
Detail File File Backup
HDD Management
Main Menu
Time Setting
User password
Video Setting
System
Language Select
System Information
System Maintenance
5.2 Main Menu
After clicking right button of mouse, pop-up menu will be displayed on
the screen. You can click [main menu] button on pop-up menu to enter
into Main menu interface (Shown as Picture 5-2). You can also use the
Menu button on the front panel to bring up the window, when using the
front panel buttons use the FWD and REW button to move in the
menu, and the SEL button to select the icon. You use the ESC button
to return to previous window. In Main Menu mode, you can control
device management settings, such as Camera, Recording, Network,
Picture 5-2 Recording search, HDD, Alarm, PTZ Control, Mobile Phone & motion
detection etc, you can also set system function settings, such as Time
setting, User password, Audio/Video setting, Language select, and access system information, system
maintenance etc.
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5.2.1 Camera setup
Go to [Main Menu Æ Camera] to set up the name display
and position display of each channel (Shown as Picture 5-3), You
can also adjust image brightness, saturation, contrast and hue
settings of each channel after entering into [Color] Menu and set
up whether each channel can be previewed or not under Live
display and/or Recording mode.
Please note that the name of each channel supports up to
eight characters or four Chinese characters.
Picture 5-3
Below is the Color Menu where you can adjust image
brightness, saturation, contrast and hue parameters of each
channel.(shown as picture 5-4)
Picture 5-4
Explanation:
1、The modifications will be available after clicking [APPLY] button on the bottom of the sub-menu windows
and being prompted to save and then clicking [ok] button.
2、If you want to cancel the modification, click [Exit] button to exit the menu.
3、When clicking [DEFAULT] button, all system default values will be reset to default value.
4、System default value indicates the value pre-set at the factory.
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Recording options include All, CH-1, CH-2, CH-3, CH-4
respectively. Please click the channel you need, the channel you select
will be highlighted in “Blue” unselected channels will be “Grey”.
To setup weekly schedules, click on the box of the recording
status you want (Alarm, General, or No Record) and then click on each
box in the schedule time line that you want this method to apply to.
You can use the [From – To] pull-down menus and Copy button to
Picture 5-6 copy settings from one day to another day or all days. After you
complete the schedule you activate it by clicking the [Apply] button.
You can also click on the Default button to use the system defaults. The system default settings are:
Hr01:00 am-07:59 am : No recording
Hr08:00 am-18:59 pm : Normal recording
Hr 19:00 pm- 00:59 pm : Alarm recording
Explanation: Under the recording Set menu and recording search menu, original color stands for no
recording, “Red” stands for alarm recording, “Green” stands for normal recording and “Blue” stands for the
channel and date you have selected.
Picture 5-7
When selecting DHCP, DHCP server will allocate DVR IP address automatically.
When selecting PPPoE, you need to input user and password
provided by ISP supplier and set up web port (details please refer
to the below picture 5-8).
Picture 5-8
Picture 5-9
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Picture 5-10
If you need to visit DVR via Internet, you should setup the
inflection of video port at the public Router located in the DVR
(shown as Picture 5-11).
Host Port: 9000
Web Port: 8080
LAN IP address of DVR: 192.168.1.101
Input http:// router IP:8080 (192.168.1.101:8080) to you
computer IE browser,then you will visit your DVR freely.
Picture 5-11
Picture 5-20
You can play video Forward at 2x, 4x, and 8x speeds, Slow play at 1/2x, 1/4x, and 1/8x, normal play,
pause and play frame by frame using the playback control bar, and adjust volume by clicking or sliding tune
control bar. When playback has finished, system will return to previous menu.
File list
On the [Video search] menu mode, click [File list] to pop up the sub-menu shown below as Picture 5-21.
This option will allow you to view all of the available files by channel and type (all, normal, or alarm).
You can select a file and push the SEL button to playback the file, or use the FWD button and down button to
select the option and backup the recording file you selected. You can also put a checkmark in the box at the
end of multiple files if you want to backup more then one file.
First : Indicates the first page of recording history you have
searched. When you view other pages, clicking [First] button brings
you back to Page one.
PRE (Previous page): When viewing event list, clicking [Previous
page] button will take you back to page before the one you are
currently viewing (except the first page).
NEXT (Next page): When viewing event list, clicking [Next page]
button will take you to the page after the one you are currently viewing
Picture 5-21 (except the last page).
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LAST (Last page): Indicates the last page of recording history you have searched. When you view other
pages, clicking [Last page] button will take you to the Last page.
ALL (Select All): Allows you to select all the events on the current page.
INVERSE (Select Invert): Allows you to select other events on the current page except those you have
currently selected.
Recording File Backup
If you want to backup one recording from the file list, you just select the recording and click [Backup]
button. When the backup is completed you will be notified. Please click [OK] button to save your backup
(shown as Picture 5-22).
Explanation: Backup file will be in H264 format, you can convert it to AVI format using the Multimedia
Player program that comes with the DVR or through the net-viewer program, so you can use any player
which supports AVI format.
Picture 5-26
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(2)、Click pop-up menu button on the bottom of multimedia player and [Play- ] button, then
Date: recording date for the current backup file shown as right corner;
24H recording time: lie under [Date] menu. Black number button stands for current recording
playback is normal recording for the time line.
0~60 Minute recording time quantum: Green part on play processing bar stand for recording length
for one hour recording.
Recording date and time processing for the current recording file
1 Play 10 All the windows
2 Previous recording file 11 Add window
3 Pause 12 Start
4 Stop 13 Cut
5 Previous frame / Next frame 14 Delete
6 Slow play, Normal play, Fast Play 15 Convert AVI
7 Next Hour 16 OSD
8 Capture picture 17 Mute switch
9 Reduce window 18 Volume adjust
4、Please refer to the below [Video on] setting procedure (System default - video for every channel is on)
Picture 5-27
Picture 5-26
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5、Refer to the below for [Audio on] setting procedure. (Setting parameter will be available after re-starting
multimedia player after [Audio on] set up.)
SettingÆAudio channel setting Æ Normal video BarÆSelect the channel you want to playback the
audioÆSelect the channel has audio filesÆApplyÆOK.
Picture 5-29
5.2.6.1 HDD Management
Click [Main MenuÆDevice Æ HDD] to enter [HDD
Management] menu (shown as Picture 5-30)
Picture 5-30
When you install a HDD, the system will automatically detect
if HDD is formatted or not; If HDD needs to be formatted, HDD
status will be shown as “Not format”, otherwise, the HDD status
will be shown as “Normal” (refer to Picture 5-31)
TOTAL SPACE: Indicates total space available on Hard
Drive.
FREE SPACE: Indicates unused space available on the
Hard Drive.
USEABLE REC TIME: Based on current image
Picture 5-31 detail/quality and frame rate, system will show you how
Recording time you have left on the Hard Drive.
OVERWRITE: If you select “on” the system will automatically overwrite the oldest recordings once the
hard drive is full; if you select “off”, recording will stop once the hard drive is full.
HDD FORMAT: You use this option to format the hard drive, you can not record files to the hard drive
until it has been formatted. Click [Format HDD] button to start formatting. When selecting [Format HDD]
option the system will prompt you – “Format HDD will loss all the data, do you confirm?” ; click “OK”, system
will prompt you – “Is formatting…” and “successful format”; and then system will restart automatically.
USB FORMAT: Use this option to format USB devices.
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5.2.6.2 Alarm Set
Click [Main MenuÆDevice Æ Alarm] to enter into [Alarm setup]
menu to setup Alarm warnings (shown as Picture 5-32).
I/O STATUS : Options include NO (Normal-open), NC
(Normal-close) and OFF. Set to “Normal-open” if you use external
sensor alarms that are normally open, Set to “Normal-close” if you
use external sensor alarms that are normally closed, set to “off” if you
are not going to use external sensor alarms. You can use the DVRs
Picture 5-32 internal motion detection to record when motion is detected; you do
not external sensors to record on motion detection.
HDD LOSS: Options are On and Off. If you select On there will be a buzzer sound and “H” sign on screen
when HDD is not detected or not formatted; on the contrary, if you close the function, there is only “H” sign to
indicate HDD not found, but no alarm sound when HDD not found or not formatted.
HDD SPACE: Options are On and Off. When the alarm function is on, there are alarm sounds when the
HDD is running out of space; when the function is off, there are no alarm sounds.
VIDEO LOSS: Options are On and Off. When the function is on, system will issue alarm sound and
display video loss on the preview interface; when the function is off, system will have no alarm sound, but the
preview interface will display video loss.
ALARM MANAGE:Alarm Output(0s,10s,20s,40s,60s)、Buzzer time (0s,10s,20,40s,60s) and alarm
duration time(0s, 30s, 1minute,2minute,5minute)。
Alarm Type Function
Sends alarm when DVR can’t receive video signal (such as camera damage, cable
Video Loss
broken or damaged or power supply malfunction).
When an object moves into motion detection area, alarm will be triggered. You
Motion Detection
can adjust sensitivity level to suit the needs of your actual application
System can convert alarm signal triggered by external sensor into signal
I/O Status
identified by system.
When Hard Drive is not detected (HDD damage, power supply malfunction), or HDD
HDD loss
auto-overwrite is off, and free space is not enough, an alarm will be triggered.
List 5-1
Email Setup (to send notice to email account when motion alarm is triggered)
Click the [Email setup] menu to enter into its sub menu
(shown as Picture 5-33).
Picture 5-33
Picture 5-34 15
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Please set SSL to “On” via Gmail.com server, and set to “Off” via other mail server.
If your setting is still not right, please contact the web site where you have applied for your email box to
get SMTP server and SSL of mail box.
Picture 5-35
SMTP Port: indicates sender port of SMTP server. Generally the SMTP port value is 25, but there
are exceptions, for example, SMTP port of G-mail server should be 465.
SMTP server: indicates server address you use.
Sender email: indicates sender’s email address. The email address should be consistent with the server
you use. That is to say, when you use email address – aaa@gmail.com, the according server should be
smtp.gmail.com.
Receiver address: indicates receiver’s email address. The email address is used to receive image
transmitted from motion detection alarm of DVR. Please clear the images you have received as soon as
possible to avoid overloading your email account. For detailed SMTP protocols settings refer to the below
picture 5-36.
Picture 5-35
Picture 5-36
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5.2.6.4 Mobile
Click [Main menuÆDeviceÆMobile] to enter into [Mobile]
menu.
User Name: indicate user name of DVR.
User password: indicate user password of DVR
Server port: Mobile monitoring port. Setting range is between
1024 and 65535. Please note that
Explanation: Please connect DVR to Internet before
setting DVR port number and the server port no is not equal to
Picture 5-37 network menus.
Mobile Phone Access
The DVR is currently compatible with mobile phones running Windows Mobile and Symbian operating
systems on 3G networks.
Before you can access the DVR from a mobile phone you need to setup the Network Configuration on
the DVR. Go to section 5.2.3 Network Setup on page 14 of the product manual for instructions on how to do
this. You also need to go to the Main Menu then Devices then Mobile and enter your user name and
password, and set the Server Port to 18600. This port also needs to be forwarded to the IP address of the
DVR along with the ports from 5.2.3 Network Setup.
Explanation: You can only see one channel at a time when viewing from a mobile phone. The
speed of the display depends on the speed of the internet connection.
When accessing from a mobile phone with Windows Mobile operating system, use the following
procedure:
1. Webcam installation
First you need to install the webcam program that is included on the CD that comes with the DVR by
copying the “QQeye.CAB” file to the mobile phone. You can do this by attaching the mobile phone to a
computer and copying the file from the CD to the memory card on the phone, or by copying the file from the
computer to the phone’s memory card through a memory card reader or through a Bluetooth connection.
Pic 9
Pic 7 Pic 8
User name: same as user name setup in DVR under Menu, Devices, Mobile
Password: same as password setup in DVR under Menu, Devices, Mobile
Server address: Public IP address of router DVR is connected to.
Web port: Same as the Server Port you setup in the DVR, it needs to be forwarded to the IP address of
the DVR, setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition
to the ports used for standard remote access.
Channel: Select the channel from the DVR you want to monitor and click [OK] button (red box in Pic 7) to
display the screen in Pic 8 and start video connection.
6. Main interface operation (Pic 8)
Click [Disconnect] button to stop displaying live image of the channel.
Click [Setting] button to modify the settings.
7. Video connection Display
Normal Mode:
You will find network connection status info under the video image:
Display on the left corner: Network transmission speed, Frame rate and Resolution.
Display on right corner: percentage of buffer display, Connection success,Connection fail, Play and Stop.
Function of Buttons under the video image from left to right: PTZ control (Left, Right, Up and Down), area
select (Zoom out and Zoom in), Focus (Add “+” and deduct “-”) and Iris (Add “+” and deduct “-”) and Snap to
capture screen image.
8. Display mode: You can convert normal display into full-screen display by clicking
the screen on the mobile phone (displayed as Pic 9)
When accessing from a mobile phone with Symbian operating system, use the following
procedure:
1. First you need to copy the file with suffix “QQeye.CAB” that is included on the CD disk to the mobile
phone.
Copying file is save to storage card by default, and the file can also be transmitted from the CD through a
computer by Bluetooth technology to save to Inbox (Pic 1). Select the QQEye program (red box in Pic 1)
which will display Pic 2.
2. Select the QQEye icon in this window (red box in Pic 2) to install it, this will display Pic 3).
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After the phone finishes preparation it will display Pic 4 asking for permission to install the program.
Select the Yes button (red box in Pic 4). This will display the window in Pic 5.
Open
Pic 10 Pic 11 Pic 12
Default Access Point:
Input the access point. System default for the access point is GPRS connection.
Server Address:
Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network Setup on
page 14 of the product manual).
Server Port:
Web port: Same as the web port setting on the DVR, you need to forward this port from the Router to the
DVR. Setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to
the ports used for standard remote access.
User Name:
Same as user name setup in DVR under Menu, Devices, Mobile
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Password:
Same as password setup on DVR. (Please press Function key to save the password, left soft key won’t be able
to save the password)
Channel:
Select the channel you want to monitor and click [OK] button to start video connection
Network connection status: percentage of buffer display, connection success, connection fail, play and
stop.
Channel select, PTZ control, Zoom in/out, Focus and Iris
Play/Stop, Full screen/ Normal Display, Capture, Parameter setting and Exit【】
By clicking on the image you can see it full screen as in Pic 13
Pic 13
MD AREA: This option allows you select the area you want to be
sensitive to motion. The channel is separated into a 13*10 area. When
any object moves into the motion detection area, and the area where
the object is located is displayed in red recording will be triggered. In
the semi-transparent area the motion detection is off.
Picture 5-39
5.2.7 System Function
The [System] Menu includes the below sub-menus: Time
Set, User Password, Audio/Video Setting, Language select,
System Info and System Maintenance.
After entering into the [System], you can configure the
system to meet your needs.
.
Picture 5-40
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5.2.7.1 Time Set
Click the [Main menuÆSystemÆDate/Time] in turn to enter
into [Time Set] menu. You could not only modify system date,
time and format, but also set daylight saving time and mode.
Picture 5-41
5.2.7.2 Password
This option allows you set the device ID for the DVR and set
the system password if you want to use one. The new passwords
will be available after clicking [APPLY] button.
.
Picture 5-42
Picture 5-43
Picture 5-44
5.2.7.4 Language
Enter into [System Language] menu to select the language
you want to use on the DVR (shown as Picture 5-45) and click
[APPLY] button. The selection will be available after system Auto
restarts.
Picture 5-45
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5.2.7.5 Info.
Click [Main MenuÆ SystemÆInfo] to enter into [System
Information] menu to view system info, including Device type, Software
(firmware) version and MAC address etc.
Picture 5-46
5.2.7.6 System Maintenance
This option allows you reset the DVR to factory default settings,
update system software (firmware), and set system auto-maintenance.
Click [Main menuÆSystemÆMaintain] to enter into the [System
Maintain] menu (shown as Picture 5-47).
When opening auto-maintain function, you can setup system to restart
regularly.
Picture 5-47
5.3 Menu Lock
As a system safety feature you can click [Menu Lock] menu to
lock menu when leaving the DVR. If you want to login to the DVR,
you would input device code and password (refer to the Menu
Locking interface- Picture 5-48).
Explanation: User only has the authority to search
recordings, but Administrator has full authority over Main
Menu operations
Picture 5-48
Picture 5-49
5.6 Record
When you want the system to start recording click [ Rec ] button to start manual recording.
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1
Picture 6-2
Picture 6-3
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6.3.1.1 Live
After Logging-in to system, system will enter into Live display (shown as Picture 6-3).
6.3.1.2 Replay
This option allows you to playback recordings
remotely.
First select the day, channel and type and
proceed searching and refreshing; second select
any event from search result list to playback.
Please note you can control playing speed by
sliding the playing-control bar on the bottom of
the interface (shown as Picture 6-4).
Picture 6-4
Play button: [Play]/[Pause]
Stop button: stop playing recording.
F.F. button: fast forward playback recording
Slow button: slow playback recording.
Next Frame: play frame by frame.
264 TO AVI button: convert file from H.264 format to AVI format
The native format of the backup files is H.264, you can convert H.264 format into more familiar AVI
format by clicking the key of 264 to AVI.
6.3.1.3. Setup
Click [Setup] menu to enter into its sub menu, including [Recording Mode] menu, [Alarm Mode] menu,
[PTZ Control] Menu, [Network Setting] menu, [System Setting] menu and [Host Info] menu.
Explanation: Only when DVR is on the status of live display, you could modify and save its parameters
remotely at this moment, the settings are available. The modification method to DVR via Net-viewer is the
same as local adjustment of DVR.
① Record
Picture 6-5 24
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Picture 6-6
② Alarm
Click [Alarm] menu to enter into its sub menu (shown as
Picture 6-7).
You can set I/O alarm for every channel, motion detection
alarm, motion recording, motion trace, motion sensitivity, video
loss alarm, HDD not enough space alarm, HDD not found
alarm and alarm output time etc.
For details on setup method please refer to section
5.2.5.2.
Picture 6-7
System allows you setup motion detection settings for each channel
of DVR remotely (shown as Picture 6-8)
Picture 6-8
③ PTZ Control
.
Click [PTZ control] to setup PTZ cameras. Remote
setup methods are the same as local DVR setup.
Please refer to Section 5.2.5.3 (shown as Picture
6-9).
Picture 6-9
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4 Network
○
Click [Network] to enter into [Network]
menu. Remote setup methods are the same as
local DVR setup.
Please refer to Section 5.2.3. – Network
Set.
Picture 6-10
5 Setting
○
Click [setting] menu to enter into the menu interface
(shown as Picture 6-11);
Click […] button to preview net-viewer recording
saving path and screen capture saving path.
The menu also allows you set user password, on/off
daylight-saving time etc.
Picture 6-11
6 Host Info
○
Click [Host Info.] to enter into the sub menu (shown as
Picture 6-12). Here you can check Usage rate of HDD,
available recording time, software version and MAC address.
Picture 6-12
⑤ On / Off Live display [ ]:When Live display status is “On”, Clicking the button closes Live display. When
⑧Channel display [ ]:The icons stand for Single Channel display, Quad Channel display, 3x3
⑨.Volume control [ ] Click or slide the control bar to adjust sound volume.
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Chapter 7:Specification
Model 4CH 8CH
Video Output 4-CH BNC Input/ 2-CH BNC Output 8-CH BNC input/2-CH BNC output
Video backup USB flash disk / removable HDD,USB Burner, Network backup to AVI File Format
Alarm I/O 4-CH alarm inputs, 1-CH alarm output 8-CH alarm inputs,1-CH alarm output
Supports USB mouse,removable HDD,USB flash drive to backup to AVI file and upgrade
USB 2.0 Port
system
Network Protocol Supports TCP/IP, DHCP, UDP, DDNS, PPPOE network Protocol
Support preview live display remotely via mobile phone and real time monitoring via IE-based
Network Function
browser and/or network, and support parameter setting of DVR remotely
List 7-1
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and select
Æ Æ to
4.
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Chapter 9: Appendix
9.1 Operation Function Table
Type Title Description Page
Time setting Setting system date, time and format and day-light saving time setting 21
9.3 Troubleshooting
1. Q: What can I do if the system does not detect the HDD?
A: Check the data and power cables and make sure they are securely connected.
2. Q: We have changed the password but do not remember the new password, how can we access the system?
A: If you forget system password, enter 0800808 into the password field to reset the password
3. Q: We are not getting any video signal on the DVR, what is wrong?
A: Check to make sure the cables are securely connected to the BNC ports on the DVR. You can also try another
cable to make sure there is not a problem with the cable. Make sure you have selected the correct video format for
your country (NTSC or PAL), is the USA we use NTSC.
4. Q: Can the DVR have problems if it gets too hot, how can I prevent this?
A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR in a place where there
is good air circulation and away from high temperatures to increase stability and life of the DVR.
5. Q: My remote control does not work when the DVR is in Live mode but the front panel buttons are working,
what is wrong?
A: Make sure nothing is blocking the LED on the remote, or the receiver on the DVR, if both are ok, check the
batteries.
6. Q: Can I use the hard drive from my PC in the DVR?
A: You can if the hard drive is the same type and the size is supported by the DVR. If you install it in the DVR it
will be formatted for use in the DVR and the PC will not be able to read it.
7. Q: Do I have to stop recording to playback files on the DVR?
A: No you do not have to stop recording, the DVR will support both functions at the same time.
8. Q: Can I erase files from the hard drive of the DVR?
A: You can not erase individual files, you would need to format the hard drive which will erase all of the files
9.Q: Why can’t I log-in to the Net-viewer program?
A: Please verify that the Net mode is correct, The cable to the RJ-45 port is well connected to the DVR and the
router, and that you are using the correct password.
10. Q: We have attached a PTZ camera but can not control it, what is wrong?
A: Verify that the Protocol, baud rate, address, and other settings on the PTZ camera match the settings you have
put into the DVR. Make sure the data cables are attached firmly to the RS485 port on the DVR.
11. Q: Why does the Buzzer keep sounding?
A: Please check to see if motion detection is on and the system has detected motion, make sure the hard drive is
being detected and has sufficient space available, and that none of your cameras have lost video. You can turn off
the buzzer in the Alarm setup option.
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9.4 Email server check list(The below info only for your ref.)
(Web site) Email address Sender server(25) Receiver server(110)
@163.com smtp.163.com pop3.163.com
@vip.163.com smtp.vip.163.com pop.vip.163.com
@188.com smtp.188.com pop.188.com
www.163.com
@126.com smtp.126.com pop3.126.com
@netease.com smtp.netease.com pop.netease.com
@yeah.net smtp.yeah.net pop.netease.com
www.163.net smtp.163vip.net popx.163vip.net
www.sina.com @sina.com.cn smtp.sina.com.cn pop3.sina.com.cn
@yahoo.com.cn smtp.mail.yahoo.com.cn pop.mail.yahoo.com.cn
www.yahoo.com
@yahoo.com smtp.mail.yahoo.com pop.mail.yahoo.com
www.google.com @gmail.com smtp.gmail.com(465/587) pop.gmail.com(995)
www.china.com @china.com smtp.china.com pop.china.com
www.sohu.com @sohu.com smtp.sohu.com pop.sohu.com
www.163.net smtp.163.net pop.163.net
www.163vip.net smtp.163vip.net pop.163vip.net
www.tom.com @tom.com smtp.tom.com pop.tom.com
www.263.net @263.net smtp.263.net pop3.263.net
x263.net smtp.x263.net pop.x263.net
263.net.cn smtp.263.net.cn pop.263.net.cn
www.qq.com @qq.com smtp.qq.com pop.qq.com
www.139.com @139.com smtp.139.com pop.139.com
www.21cn.com smtp.21cn.com pop.21cn.com
21cn VIP mail vip.21cn.com vip.21cn.com
etang.com smtp.etang.com pop.etang.com
elong.com: smtp.elong.com pop3.elong.com
List 9-3
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8-CH
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