LANDIS - GYR - DC450 User Manual
LANDIS - GYR - DC450 User Manual
LANDIS - GYR - DC450 User Manual
Residential
DC450 PRIME
Data Concentrator
User Manual
Date: 30.06.2015
Corresponds to SW version 1.2.00
Filename: D000053791_b_DC450 User Manual.docx
© Landis+Gyr
D000053791_b
2/69 Revision History
Revision History
Table of Contents
1 About this document ______________________________________________________ 5
2 Introduction _____________________________________________________________ 6
2.1 Key features and benefits of the DC450 data concentrator _______________________ 6
3 Safety___________________________________________________________________ 7
3.1 Safety Information ______________________________________________________ 7
3.2 Responsibilities ________________________________________________________ 7
3.3 Safety Regulations ______________________________________________________ 8
4 Installation requirements___________________________________________________ 9
4.1 Installation site conditions ________________________________________________ 9
4.1.1 General conditions ____________________________________________________ 9
4.1.2 Safety notes concerning the communication module __________________________ 9
4.2 SIM card requirements ___________________________________________________ 9
4.3 Antennas ____________________________________________________________ 10
4.4 Installation location _____________________________________________________ 10
4.4.1 Outdoor Installation __________________________________________________ 10
4.5 Electricity network connection ____________________________________________ 10
5 Installation sequence _____________________________________________________ 11
5.1 General instructions ____________________________________________________ 11
5.2 Installation of the DC450 concentrator ______________________________________ 11
5.2.1 DC450 Mounting without S210 LV Supervision _____________________________ 11
5.2.2 DC450 Mounting with S210 LV Supervision________________________________ 12
5.2.3 LED operation_______________________________________________________ 13
5.2.4 Installation of the concentrator __________________________________________ 13
5.2.5 Installation of the antenna _____________________________________________ 15
5.2.6 Checking the signal strength ___________________________________________ 15
5.2.7 Checking GSM/GPRS/UMTS operation ___________________________________ 16
5.2.8 Meter response timeout (with RS-485 only) ________________________________ 16
6 Faceplate and LEDs _____________________________________________________ 17
7 Dimensions and connection diagram ______________________________________ 18
7.1 DC450 without S210 LV Supervision _______________________________________ 18
7.1.1 Dimensions _________________________________________________________ 18
7.1.2 Connection diagram __________________________________________________ 18
7.2 DC450 with S210 LV Supervision _________________________________________ 19
7.2.1 Dimensions _________________________________________________________ 19
7.2.2 Connection diagram __________________________________________________ 19
7.2.3 Overall components / options ___________________________________________ 20
8 Alarms _________________________________________________________________ 21
9 Events _________________________________________________________________ 23
10 Web interface ___________________________________________________________ 24
10.1 Connecting to the concentrator locally through LAN __________________________ 26
10.2 Web-UI Main page _____________________________________________________ 26
10.3 Configuration _________________________________________________________ 28
10.3.1 DC450 Configuration (B07) ____________________________________________ 28
Range of validity The present user manual applies to the DC450 Data Concentrator.
Purpose This document describes the installation and use of the DC450 Data
Concentrator.
Target Group The contents of this user manual are intended for technically qualified
personnel of energy supply companies responsible for the system planning,
installation and commissioning, operation, maintenance, decommissioning
and disposal of data concentrators.
Font Description
Courier Font for file names, paths and code examples.
Font style used for menu items and buttons in user
Bold
interface and for keys on keyboard.
Font style for new terminology and for references to other
documents or other parts within this document. For
Italics
example: “For more information on safety, see chapter 3
Safety information.”
Typographical A list of terms and abbreviations used in this document is available at the
conventions end of this document.
2 Introduction
2.1 Key features and benefits of the DC450 data concentrator
DC450 data concentrator is an intelligent concentrator for large scale meter reading
and controlling systems. The basic function of the concentrator is to collect data
from metering devices, store it and deliver the data to the STG platform and on to
upper level systems.
DC450 is designed to be modular in both hardware and software structure. This
modularity makes introducing new technologies and protocols in the future easy and
flexible.
DC450 communicates with the STG system using TCP/IP and GPRS. With the
metering devices DC450 uses cost efficient and simple low voltage PRIME
communication.
3 Safety
3.1 Safety Information
The following symbols are used to draw your attention to the relevant danger level,
i.e. the severity and probability of any danger, in the individual sections of this
document:
Warning
Used to indicate a dangerous situation that could cause bodily injury or
death.
Caution
Used to indicate a situation/ action that could result in material damage or
loss of data.
Note
Used to indicate general guidelines and other useful information.
In addition to the danger level, safety information also describes the type and source
of the danger, its possible consequences and measures for avoiding the danger.
3.2 Responsibilities
The owner of the device – usually the utility – is responsible that all persons
engaged on work with devices:
Have read and understood the relevant sections of the user manual. Are
sufficiently qualified for the work to be performed.
Strictly observe the safety regulations and the operating information in the
individual chapters.
In particular, the owner of the devices bears responsibility for the protection of
persons, prevention of material damage and the training of personnel (Landis+Gyr
provides training courses for this purpose on specific equipment; please contact the
relevant agent if interested).
4 Installation requirements
4.1 Installation site conditions
4.1.1 General conditions
The installation site must meet the requirements of the device’s protection class
(IP51) and the operating temperature range (-25 … +60°C). Other temperatures are
possible with external housing and additional warming/cooling. Avoid installing the
device on south-facing walls and direct sunlight. If necessary, use an additional
shield or visor to protect the outdoor installation case from direct sunlight (shield not
provided by Landis+Gyr).
4.3 Antennas
The communication module for DC450 concentrator has a built in GSM antenna. If
necessary, an external antenna can be installed to ensure communication. Check
the antenna options available from D000042113 2G/3G Antennas Overview
Document.
Warning
Only use antennas approved by Landis+Gyr, which are covered by the
R&TTE Declaration. The use of unauthorized antennas are not allowed and
can cause health issues. Landis+Gyr cannot be held responsible for the
use of unauthorized antennas.
You must always connect the neutral and L1 of the concentrator to the
power line network. If there is no neutral in the network, you must connect
the DC according to Chapter 7.2 Connection diagram.
5 Installation sequence
5.1 General instructions
Keep low voltage cables, e.g. Ethernet cable, separated from cables with a nominal
voltage of 230 Vac. Make sure the cable insulation reaches inside the terminal block
cover; do not strip cables more than 40 mm.
Do not leave the cables hanging free. Use a fastener to fix them to the wall
and to prevent draw.
At the first start-up of the DC450, the backup super capacitor is empty. In
order to guarantee a safe shut-down operation, it is necessary to load the
super capacitor for approximately 10 minutes. During this time it is not
possible to access the DC over the web interface (the “ON” LED will blink
250 ms ON and 250 ms OFF)
Do not place the antenna inside a closed metal box! The external antenna
must be at least 60 cm from any electronic device including the DC450
concentrator.
When you have installed the SIM card, antenna and connected power to the DC450,
check the OPM/Li LED to check if the concentrator has a connection to the
GSM/UMTS network.
If the DC450 is not able to establish a connection to the network, check the following
on the web interface (for more information on the web interface, see Chapter 10
Web interface:
2. Move the DC450’s antenna to find a location where the signal strength is
sufficient. Additionally, a mobile phone can be used to check that the installation
location in general is within GSM/GPRS/UMTS signal range, but note that some
phones are 3G enabled. The availability of a 3G network does not guarantee a
GPRS/2G network and vice versa.
4. Switch off the PIN code request of the SIM card. Remove the SIM card from the
concentrator and install it to a GSM mobile phone to switch off the request (see
the phone’s instructions) and reinstall it to the concentrator.
If the GSM/GPRS/UMTS module is still not operational, it could be that the APN
information has not been pre-defined at production. Contact your local Landis+Gyr
representative for more information.
When connecting any device to DC450 through the RS-485 connection, this device
needs to be configured so that the response timeout is greater or equal to 200 ms.
For instance, in the case of S650 Smart Grid Terminal, you have to make sure that
the value of attribute “ResponseTime” of object HDLCsetupDataCh1 (0-
1:22.0.0.255), class [23-0-1-0] in the device configuration is set to 200.
8 Alarms
The concentrator keeps a log of internal alarms. Longer error conditions are reported as
alarms, which are set on and off as the conditions appear and disappear. The alarms
can be read from the web interface. The DC can store up to 128 simultaneous alarms in
the alarm log.
Alarm Description
ALARM_RTC_FAULT The RTC chip has malfunctioned.
The internal temperature of the DC is above the
ALARM_OVER_TEMPERATURE
high alarm limit.
The internal temperature of the DC is below the
ALARM_UNDER_TEMPERATURE
low alarm limit.
ALARM_POWER_CUT The DC has lost power.
The DC cannot establish a connection to the
ALARM_MODEM_UNREACHABLE
internal GSM/GPRS modem.
ALARM_NO_SIM No SIM card has been installed.
The SIM card is asking for a PIN code. The DC
does not support PIN codes. The PIN code prompt
ALARM_PIN_CODE
must be switched off on the SIM card before
installation.
ALARM_ETHERNET_CABLE The Ethernet cable is not connected.
Free space on the flash memory drive is below the
ALARM_LOW_DISK_SPACE
alarm limit.
The number of free i-nodes on the flash memory
ALARM_LOW_INODES
drive is below the alarm limit.
ALARM_GSM_CONNECTION_DOWN The GSM/GPRS connection is down.
ALARM_ETHERNET_DOWN The Ethernet connection is down.
No PRIME MAC address has been defined and
ALARM_PRIME_MAC_NOT_DEFINED
therefore PLC communications are down.
The DC is unable to synchronize with the PRIME
ALARM_PRIME_NO_SYNCRO
network.
The DC is using the PLC meter simulation feature.
This feature is used for the internal testing of the
ALARM_UNIT_SIMULATOR_ACTIVE
DC and should not be enabled in a production
environment.
ALARM_LOW_FREE_MEMORY The DC is running low on memory.
Some process on the DC is taking up more
processor time than allowed. Under some
ALARM_LOAD_AVERAGE_EXCEED
circumstances, load average can be exceeded
temporarily.
ALARM_WEAK_GSM_SIGNAL The GSM field strength is too low.
ALARM_PLAN_OUT_OF_ORDER The PRIME chip is malfunctioning.
ALARM_LID_OPEN The lid (terminal block cover) of the DC is open.
ALARM_LOCAL_ETHERNET_UP The local Ethernet interface is in use.
Real time clock time has been found to be
ALARM_RTC_INCORRECT_TIME
incorrect.
At least one application on the DC is unable to
ALARM_DB_FAILURE
open its internal SQL database.
9 Events
The concentrator keeps a log of internal events. The event log can be read from the web
interface. The size of the event log is 1000 latest events.
Event Description
A change in RTC master time has been forced on the
NOTICE_MASTER_TIME
DC.
NOTICE_TIME_CHANGED The RTC time on the DC has been changed.
The RTC time on the DC has not been changed,
NOTICE_TIME_NOT_CHANGED
because the time shift exceeded the limit.
NOTICE_STARTUP The operating system of the DC has started up.
NOTICE_CONFIG_CHANGED Configuration of the DC has been changed.
NOTICE_SW_UPDATE The firmware of the DC has been updated.
NOTICE_ODEP_CONNECTION_TI
An ODEP connection has timed out.
MEOUT
NOTICE_ODEP_CONNECTION_E There has been an error in establishing an ODEP
RROR connection.
NOTICE_PUSH_CONNECT_ERR There has been an error in establishing a push
OR connection with MessageMax.
NOTICE_PUSH_SENDING_ERRO There has been an error during the sending of push
R data.
NOTICE_PUSH_COLLECT_ERRO There has been an error in gathering the data that
R should be pushed.
NOTICE_INVALID_ODEP_FRAME An invalid ODEP frame has been received.
NOTICE_SMS_RECEIVED An SMS message has been received by the DC.
NOTICE_CALL_RECEIVED A wake-up call has been received by the DC.
NOTICE_MODEM_CONNECTION
The GSM/GPRS connection was reset.
_RESET
NOTICE_UNIT_REMOVED A meter has been explicitly removed from the DC.
NOTICE_ALL_DATA_REMOVED All collected data has been deleted from the DC.
NOTICE_PLAN_NOT_RESPONDI
The PLAN chip is not responding.
NG
NOTICE_RELEASE_ALL_UNITS The DC has been requested to release all meters.
A process has failed to reply to a request from the
NOTICE_PROCESS_WD_FAIL
software watchdog.
Reading the internal temperature of the DC has
NOTICE_TEMP_READ_FAILURE
failed.
A user has logged in a terminal connection on the
NOTICE_USER_LOGIN
DC.
NOTICE_SMS_SEND An SMS message has been sent by the DC.
DC has run out of free RAM. If this event occurs, DC
NOTICE_OUT_OF_MEMORY
will do a recovery reboot.
NOTICE_RECOVERY_DONE Software recovery has occurred.
Too many open file descriptors have been detected.
NOTICE_TOO_MANY_FDS
If this event occurs, DC will do a recovery reboot.
Too many running processes have been detected. If
NOTICE_TOO_MANY_PIDS
this event occurs, DC will do a recovery reboot.
NOTICE_SW_UPDATE_DOWNLO Update package download from FTP/HTTP server
AD_FAIL failed.
NOTICE_USB_DEV_ADDED A USB device has been plugged in.
NOTICE_USB_DEV_REMOVED A USB device has been removed.
10 Web interface
DC450 has an internal web user interface that can be accessed in two ways:
Through the local Ethernet connection (mainly for initial system interface
configuration to establish communication with the metering system). For more
information, see 10.1 Connecting to the concentrator locally through LAN.
Through an uplink connection (GPRS/UMTS or Ethernet) after it is configured
and operational.
To ensure that the system and concentrator have the same configuration
data, it is recommended to do other concentrator configurations through the
metering system.
The web interface can be used to configure a single concentrator. For configuring or
updating a larger amount of concentrators at once, Device Management must be used, see
Device Management User Manual.
Service personnel can also use the web interface for diagnostics and troubleshooting.
Alarms, events, statistics and log data collected by the DC as well as data read from the
meters can be previewed in the web interface.
Main
Configuration
DC-450(B07)
General configuration
Import/Export configuration
Ethernet Ports
Basic configuration
2G/3G Modem
GSM configuration
GPRS configuration
SMS configuration
Radio band configuration
PRIME
Phase injection
Date/Time
Set time
Basic configuration
NTP configuration
Security
Authentication
Firewall
Digital Inputs (G09)
Basic configuration
PRIME Network
Meters Summary
Meters Detailed Info
DC Events (S17)
Managed Meters (S20)
Existing Meters (S24)
Meter Removal (B06)
Data Summary
Black List
Topology
Configuration
Topology Log
Managed Meters (S20)
Base Node PLC Info (S11)
Tasks & Services
Object Query
Cycles
Program Tasks
Tasks
Tasks Log
Ftp Log
Statistics
DC Statistics
PRIME Statistics
Units Summary
Registration History
Hourly Statistics (G01)
The concentrator web interface can also be accessed over GPRS. You
need a laptop computer with a connection to the same GPRS network the
concentrators are in. Otherwise proceed as with LAN connection.
10.3 Configuration
10.3.1 DC450 Configuration (B07)
Import/Export Configuration
DC-450 can import a file with the configuration (see Annex A for details about
the file)
For export a file, click on “Download DC Configuration file”. A file with the
current configuration will be generated (XML format).
General Configuration
Information about DC450 parameters, only the field Location can be changed.
Access Security
Configure the Parameters for Access to the DC-450.
Ethernet Ports
Configure the parameters for Ethernet ports (according to STG specifications).
Remote Servers
Configure all the information about FTP Servers, users, password, used in the
DC450 Modules.
PRIME Management
Configure PRIME parameters of DC450.
Miscellanea
Configure other parameters regarding to timeouts for meter firmware upgrade ,
times delays after a DC450 reboot and S26 report.
Values valid for S26 content are: L1v, L1i, L2v, L2i, L3v, L3i, I3, P, Q, FP, Ca,
Pf, Fc, Eacti, Eanti, AIa, AEa, R1a, R2a, R3a, R4a.
1. First select CONFIGURATION and then GSM in the Main Menu on the left. The
GSM CONFIG page is displayed.
2. Set connection type as Static GPRS (always on).
3. Click Send to send the parameters to the concentrator.
4. Select GPRS CONFIG from the top of the page.
5. On the GPRS CONFIG page, you can enter the APN address of the local GSM
operator to the dialog.
6. If the GSM operator requires the username and password information for GPRS
communication, also enter the Username and Password. You can also enter a
PING IP address and parameters for the Connection test or reset scheduling.
7. Click Send to send the parameters to the concentrator.
8. After you have entered all the configuration data, return to the GSM CONFIG
page and click Restart. The new settings will take effect after restarting.
LAN 1/LAN2 Configuration: select between Static IP / DHCP / Disable (only for
LAN1)
IP Adress : IP Adress of LAN1/LAN2 Port
Mask : Subnet Mask of LAN1/LAN2 Port
Gateway : Gateway of LAN1/LAN2 Port
Basic Configuration
NTP Configuration
10.3.6 Security
HTTP Authentication
Meters Passwords
There are two sets of passwords; those passwords are used for meter access.
The DC450 tries first the default passwords when accessing the meters, if it fails,
the secondary passwords are used.
Firewall
Every firewall setting needs a restart for take effect (only the firewall
module will be restarted )
Import / Export Configuration: A file with the format G09 can be exported or imported
to change Digital Inputs Configuration.
DC Events (S17)
Web Report with S17
Remove Meter
Remove Mac Address from Black List
Add File
Add multiple Mac Addresses to black list, using a text file.
10.4.4 Topology
Enable/Disable Topology Log
10.5.2 Cycles
Execute cycles in DC450
Select the cycles file to upload, and click on Start Button, once is uploaded. The
result of the cycles will be sent to the FTP Server configured for manage cycles files.
Options:
Start: Start the cycle
Stop: Stop the cycle
Delete: Delete the cycle uploaded to DC450
T01 DC Reboot
10.6 Statistics
The DC450 web interface statistics menu displays information on the concentrator’s:
DC Statistics
PRIME Statistics
Connections Statistics
System Information
10.6.1 DC Statistics
Profiles: There are 5 profiles (CPU Load, Temperature, Memory,
Communication, GSM)
Start: Start Date/ Time
End: End Date / Time
Output Format: Table, Graph, CSV
Examples:
Table
Graph
CSV
You have the option to show Field Strenght and Modem Event Log under the
modem statistics.
Ethernet Statistics
STG Statistics
Connection Test
System Version
10.7.3 DC FW Update
Performs DC450 Firmware Upgrade.
Select the directory where the file with the Firmware is located.
The DC450 verifies file integrity and version. If the file is ok, a message with
Signature Matches OK will be shown, to start the upgrade click on Install Update.
Create Job
10.8.1 Summary
Shows brief information of the meter with status, firmware versions and
communications.
10.8.2 PRIME
Detailed information about communications and registration.
Registration history
10.8.3 Actions
Get/Set Meter Time
Get Time: Read the meter time
Set Time: Change the meter time.
You can get the information in two formats : HTML and XML.
S08 Example
You can get the information in two formats: HTML and XML.
Program Web
Report Description Web-UI Notes
Tasks Services
G14 Meter’s firmware update log Yes Yes Yes
Report of instantaneous values (INS) of voltages,
G21 Yes No Yes
currents and powers
Warning
Do not open the case when the device is connected to the electricity
network. Life hazard.
11.2 Troubleshooting
11.2.1 No GSM/GPRS/UMTS connection to the DC450
If a DC450 GSM/GPRS/UMTS communication does not work, check the following:
Is the GSM/UMTS signal strength sufficient? Is the SIM card properly
installed?
Is the SIM card’s PIN code request (GSM data only) switched off?
Is the GPRS configuration correct?
In case of a 3G module, are the required radio bands active? Is the
communication module operating?
See Chapter 5.2.5 Checking the signal strength and 5.2.6 Checking
GSM/GPRS/UMTS operation. If all of the above conditions are OK, check with your
operator that your service is correct and operational.
The following are general guidelines and should NOT take priority over
local disposal and environmental policies which should be adhered to
without compromise
Term Description
2G/3G Module GSM/GPRS Module.
AMR Automated Meter Reading. Refers to systems that are responsible
for handling tasks that require communication with metering devices,
for example reading of metering values. See HES.
APN Access Point Name (APN) is the name of an access point for GPRS.
CSV Comma Separated Value.
DC Data Concentrator.
GPRS General Packet Radio Service (GPRS) is a packet-based wireless
communication service that provides data rates from 56 up to 114
Kbps. It also offers a continuous connection to the Internet for mobile
phone and computer users.
Gridstream Landis+Gyr’s Advanced Metering Management (AMM) system that
AIM includes applications for Automated Meter Reading (AMR) and
Metering Data Management (MDM).
STG Sistema de Telegestion
HTTP Hypertext Transport Protocol (HTTP) is the communication protocol
used by the World Wide Web.
MDM Metering Data Management. The metering database and metering
data processing system of Gridstream portfolio is also known as
Ware.
PIN Personal Identification Number (PIN) is a code asked by the SIM
card to authenticate the user.
PRIME PoweRline Intelligent Metering Evolution.
PLC Power Line Communication.
SIM Subscriber Identity Module (SIM) securely stores the service-
subscriber key (IMSI) used to identify a subscriber on mobile
telephony devices (such as computers) and mobile phones.
SMS Short Message Service (SMS) is a pager-like service for GSM
mobile phones that allows the sending and receiving of alphanumeric
messages.
TCP/IP Transmission Control Protocol/Internet Protocol (TCP/IP) is the suite
of protocols used to connect hosts on the Internet.
USB Universal Serial Bus (USB) is a serial bus standard to interface
devices to a host computer.
WAN/LAN Wide Area Network/Local Area Network.
Ware See MDM.