HRM 450 Aci Limited
HRM 450 Aci Limited
HRM 450 Aci Limited
Section 01
Submitted to
Md Al-Amin
Lecturer
Department of Management
North South University
Submitted by:
Name Id
Mahfuza Akter Shahinoor 1431035030
Moumita Hossain 1510356030
Aainul Haq Abir 1511497030
Reesana Sifat 1511694030
Maisha Anika Tahsin Mumu 1531107630
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
Letter of Transmittal
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
Executive Summary
In the report we have chosen two different industries one is pharmaceutical and other is ship
breaking industry. We have studied the two companies ACI pharmaceuticals Ltd. and PHP Ship
Breaking Industry Ltd. We have find the industrial relations of these companies, their labor
management relations, practices of labor management relations, trade union framework, activity,
structure of collective bargaining agents, function of collective bargaining agents, salary and
wages structure, incentives and benefits etc.
We identified what are the major differences between these two industries in terms of labor
management relations, their main problems and tried to give best solutions according to it.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
Table of Content
Contents
1.0 Introduction:..............................................................................................................................6
2.0 Methodology:.............................................................................................................................6
3.0 Background Information about the companies:.........................................................................7
3.1 Industrial Relation:................................................................................................................7
3.1.1 ACI Pharmaceuticals Ltd................................................................................................7
3.1.2 PHP Ship Breaking Industry LTD..................................................................................7
3.2 Trade Union:..........................................................................................................................8
3.3 Framework:............................................................................................................................8
3.4 Trade Union Activities:.........................................................................................................9
3.5 Trade Union Limitations:....................................................................................................10
3.6 Background Introduction:....................................................................................................10
3.7 Structure of Collective Bargaining Agent:..........................................................................12
3.8 Function of collective bargaining Agent:............................................................................13
3.8 Collective Bargaining Process:............................................................................................16
3.9 Strategies that the Organization Uses to Resolve Industry Disputes:..................................17
3.10 Employee Engagement Program:................................................................................19
3.11 Job Evolution Methods of the Companies:.................................................................21
3.12 Incentives and Benefits:..............................................................................................23
3.12.1 Incentives and Benefits:..............................................................................................23
3.13 Impact of Trade Union on Collective Bargaining:............................................................24
4.0 Findings and Analysis:............................................................................................................25
5.0 Recommendations:..................................................................................................................26
6.0 Conclusion:..............................................................................................................................27
7.0 Limitations...............................................................................................................................28
8.0 Reference:................................................................................................................................29
8.1 Bibliography........................................................................................................................29
9.0 Appendices:.............................................................................................................................30
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
1.0 Introduction:
In this report we choose two different industries one is pharmaceutical and other is ship breaking
industry. We have researched the two companies ACI pharmaceuticals Ltd. and PHP Ship
Breaking Industry Ltd. We have indentified the industrial relations of these companies, their
labor management relations, practices of labor management relations, salary and wages structure
etc.
Basically we try to find out what are the differences between these two industries in terms of
labor management relations.
2.0 Methodology:
We prepared this report by collecting information from two sources.
They are:
i. Primary source: For collecting primary data we have take interview of one
employee from each organization.
ii. Secondary source: For collecting secondary data we have used following methods
Discussion of related book and publication
Articles
Journals
Internet etc.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
British rulers first introduced trade union act in 1926 and this is the beginning of
Industrial relation system. Trade union is for the workers of any company. Maintaining a
smooth industrial relation is one of the major functions of Human Resource Management.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
PHP always tries to help their workers and always try to listens their problem.
Whenever there any problem with the workers with company or outside, PHP
stands forward and try to solve their problem. It indicates to the system approach
in industrial relationship.
Trade union is also called as labor union. Organization worker come together for their own
benefits and form a new association. In Bangladesh there also trade unions for the workers.
Bangladesh Trade Union Kendra, Bangladesh Labor federation, Bangladesh Jatiya Sramik
League , Bangladesh Garments and Manufacturing Association and so on are the largest Trade
Union in Bangladesh. Trade union activities are huge. They actually work for the workers not
employers. Whenever any disputes happen or any solution is needed this association come
forward to help.
3.3 Framework:
They are following the "legal Framework for Trade Unionism in Bangladesh". Almost 45%
employees are engaged with the union.
They follow the International of Ship Breaking Industry. Bangladesh Ship Breakers Association
works as trade union for the ship breaking industry. In Hong Kong 2011 February 12 there was a
conference about this issue. And there they decided to follow this framework.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
Bangladesh Ship Breakers Association Works as trade union. They always try for the well being
of the workers. As we already know that ship breaking is very growing industry in Bangladesh
also it associated with lot of risk factors. That's why trade union is there for them. Trade Union
major activities are-
Ensure workers safety because of the risk factor while doing the job
Workers benefit and well being
Ensure women right also they work for no child labor
Dissolve disputes
Ensure safety and hygiene
Follows Bangladesh Labor Act, 2006
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
The limitation of trade union here is lack of unity. The employees and workers can't raise voice
properly because the high authority like top down approach.
Bangladesh ship breakers association is not known to everyone. The main limitation of this is
there is no law for ship breakers. But due to lot of NGO fights to close it down the Supreme
Court announced two laws for this.
ICI multinational company established a subsidiary in 1973. IT was UK based company. In 1992
the company divested its share to the local company and then it named ACI (Advanced Chemical
Industries) pharmaceutical ltd. They make wide range of products like injections, cream,
medicines and so on. It is very well known brand. ACI trying makes new medicines for future
benefits. Quality management system was first introduced by ACI pharmaceuticals. They
maintain supporting relationship with healthcare. They also think about the environment. ACI
always try to make friendly medicines which will not harm environment. They try to make
satisfactory medicines for their customers. The mission is to achieve business through quality by
understanding, accepting, and meeting customers' expectation. They follow Industrial Relations
to ensure quality of their product.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
PHP recycling company established in 1982 which situated at Bhatyari, Chattagram. They
establish it for supporting the steels making. This company can handle and cut approximately
400000 MT every year to recover steel. The area is 21 acres of land including 500 employees
with casual labor workers. They also have ISO certificate which is the first company to have it.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
President - 1
Senior Vice-President-1
General Secretary-1
JointSecretary-1
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
a) They make sure that their corporate are not complicit with human rights violation: ACI
Pharmaceuticals Ltd is much respected company in all over the country. As it has
factory so here must be some dangerous work there. How they are operating should be
inspected and ACI pharmaceuticals Ltd. collective bargaining agent always makes it
sure that their corporate can not involve any kind of interaction which violates human
rights. They ensure the right of the employees and workers as well as employees.
Violation like hazardous environment, labor rights, sexual orientation etc.
b) To end discrimination in work place: Women in the country are still facing
discrimination in very stage of the society. Their experience in work place is the most.
Often they have to face. The discriminations they are facing at their workplaces include
unequal wages, sexual harassment, shortage of rest rooms as well as toilets, absence of
maternity leave. They face these problems in both the formal and the informal sectors.
The women and labor rights activists said the government should form specific rules
and regulations for informal sector while implementation of the existing law is needed
in formal sector for curbing the gender-based discrimination. In this situation it
becomes a major function for the agent to ensure that their corporate can to
discriminate any worker.
c) Abolition of child labor: Collective bargaining agent not only arranges collective
bargaining but also take care of abolition of child labor. The Bangladesh Labor Act
2006 (Act XLII of 2006) also defines the “child” and the “adolescent” on the basis of
age. As per section 2(8) of the Act, a person who has attained the age of 14 but below
the age of 18 is considered to be an „adolescent‟ and as per section 2(63), a person not
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
attaining the age of 14 is defined as a “child”. So they also look at the age that no child
under 14 years can work in their factory any circumstance.
e) To eliminate the use of forced and compulsory labor: According to the labor act 2006
chapter ix section 100 explained the daily hours “No adult worker shall ordinarily be
required or allowed to work in an establishment for more than eight hours in any day”
But often we see the violation. Workers even employee have to worker more than 8
hours but it is not be counted as over time. Here collective bargaining agent of ACI
pharmaceuticals Ltd. plays a vital role. They ensure that no labor could be forced to
work more than 8 hours even if they do they ask for over time from the management.
Function of Collective Bargaining Agent of PHP Ship Breaking & Recycling Industries
Limited:
Nowadays ship breaking industries have been drawn a great attention in economics of
Bangladesh. In 2007 alone 70 vessels have been cleared in Bangladesh. Bangladesh became the
third largest in this sector but the situation of the workers is very miserable. They face many
problems:
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
But for the betterment of the workers Ship Breakers Association has been established.
a) Ensure right wage: The first and foremost function of the association is ensuring the
right wage. Ship breaking labor do not get their wage, they are always deprived. Even
they do not have any power to talk on the management, so it becomes a matter of
concern. To ensure the right wage Bangladesh Ship Breakers Association negotiates
with the PHP Ship Breaking & Recycling Industries Ltd. They always make it sure
that the labor gets the right amount of wage.
b) Safe working conditions: Ship breaking carries a very real life risk. Ship breaking
industry imports high toxic foreign vessels. There is an unsafe and hazardous
environment. Consequently workers suffer from different yes of fatal diseases like
lung cancer. It causes temporary sometimes permanent disability of work. So it is
very significant to make the environment as much as safe they can make.
c) Right working tools & Practice: There’s hardly any testing system for the
utilization of cranes, lifting machinery or a motorized machine. The yards re-use
ropes and chains recovered from the broken ships while not testing and examining
their strength. There’s no marking system of loading capability of the chains of cranes
and alternative lifting machineries. The overwhelming majority of employees wear
no protecting gear and lots of of them work barefoot. The gas cutter and their helper
cut steel plate without any glasses. So they try to make sure enough working tools and
ensure the right use of those tools.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
d) To protect extensive working hours: Workers have to work for long hours with very
little pay. Even they do not get sick leave, annual leave or overtime and as they are
hired on an hourly basis, they have no idea whether they’ll have work the next day.
Association still is working on that. They are trying to fix a working hour (8 hours) so
that they do not need to work for unlimited time.
The process of collective bargaining is strongly maintained by both of the company. The
processes are listed below:
Preparation
Discussion
Proposal
Bargaining
Settlement
a) Preparation: At first, both the parties prepare the topic on which negotiations to
be carried out during the meeting. Each member is well versed with the issues to
be raised at the meeting. The management always well prepared for the proposals
of change required in the employment terms. On the other hand, the union gathers
proper information regarding the issues of the issues and the desires of the
workers.
b) Discuss: Here, both the parties decide the guidelines to guide the negotiations and
the prime negotiator is from the management team who will lead the discussion.
Also, the issues for which the meeting is held are identified at this stage.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
c) Propose: At this stage, the negotiators begin the conversation with an opening
statement and then both the parties put forth their initial demands. This is also
called as a brainstorming, where each party gives their opinion that leads to
arguments and counter arguments.
e) Settlement: This is the final stage of the collective bargaining process, where both
the parties agree on a solution of the problem. If, a mutual agreement is formed
between parties then the agreement statement is signed by each party to give the
decision acceptance.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
b) Code discipline: This defines ACI Pharmaceuticals Ltd’s duties and responsibilities
of both the worker and the employers. Objectives of code of discipline is:
I. Employers’ and employees’ right and obligations.
II. Eliminating all forms of intimidation, and violence in industrial
relations.
III. Avoiding work stoppage. Workers cannot go for the strike whenever
they want.
IV. Maintaining discipline.
c) Conciliation: If both parties cannot reach in a mutual decision then to conclude the
matter goes for conciliation. Thorough the third party point of view both get a
decision. Sometimes they brought individual as a conciliator or sometimes they
brought a group as a conciliator. It depends on the matter and issues.
b) Avoiding: The avoidance strategy seeks to put off conflict indefinitely. This strategy is
followed mainly by the management. By delaying or ignoring the conflict, the
management tries to resolve the problem itself without a confrontation. As labor has
low esteem and less power they cannot raise their voice every time. In some
circumstances, avoiding can serve as a profitable conflict management strategy, such
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
as after the dismissal of a popular but unproductive employee. The hiring of a more
productive replacement for the position soothes much of the conflict.
Employee engagement is the emotional commitment that the employees have to the organization
and the organizational goals. Employee engagement occurs when employees are harnessed to the
organizational goals. It is a workplace approach designed to ensure that employees are
committed to their work roles and willing to go for an extra mile for the organisations. So it is
necessary for all the companies. ACI Pharmaceuticals Ltd. and PHP Ship Breaking & Recycling
Industry is not different from others they also promote employee engage program.
a) Salary increase: employees and labor get a specific percentage of increment every
year. It is very important drivers of employee engagement for the ACI
Pharmaceuticals Ltd. It keeps attach the employee with the organization. The total
annual employee turnover has been reduced using the tools.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
b) Safety committee: To ensure the safe working condition and to ensure the safety of
the worker ACI Pharmaceuticals Ltd. established a safety committee. The committee
ensures that the place is secured as well as with hygiene. They also work for
establishment of primary treatment frame work. The committee also works with the
management with safety tools. It makes the feeling of safe in the mind of employees
and workers.
a) Suggestion Box: Though it is old-fashioned suggestion box that is rarely opened, but it
is popular in PH. This suggestion box with a kick will involve employees from
throughout the company. The company informs all employees that suggestions from
the previous week will be read on a specific day. They all join and a volunteer is
chosen who picks the cheats from the box and it is read loudly. It feels like they are
part of the organization and organization thinks that they are valuable.
b) Idea campaign: Ideas campaign helps to keep employees involved. When employees
come up with new ideas to make the business run more smoothly, they can put them
on the board. In that sense employee responsible for making it happen. But it is for
white color job holders who can share their idea. It keeps involve in strategy of
organization.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
From our research we found that, both of the companies do not follow any particular job
evolution methods. After going through several articles and reports we have identify that both of
the industry uses multiple job evolution methods depending on the job criteria. More information
is given below following this matter:
ACI Pharmaceutical
ACI Pharmaceutical does not use any particular job evaluation method. They use several or
multiple methods, according to their job structure. ACI Pharmaceutical uses mainly two types of
job evolution methods. They are Classification/ Grading Method and Competitive Marketing
Analysis Method. More details are given below:
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
structure. Here, organization finds out how much the other companies pays to their
employees. They use this method to set for sales representative, development manager,
project manager etc employees.
In our country ship breaking industry has one of the worst conditions in terms of company salary
and wages policy. There is no specific wages law for this sector. It totally depends on the
company, how they going to pay their employees and workers. In our company research we did
not find any specific job evaluation method that is used by PHP ship Breaking Industry Ltd. But
we do get some idea how they set the salary and wages structure for their workers and
employees. The methods are given below:
a) Ranking Method: The organization mainly use ranking methods to identify job
structure and position. Once they done this part they set the salary based on the
rank. Top employees get higher salary. As the ranking level goes down, so as the
salary goes downward. This method is used in the administrative employees for
only.
b) Classification/ Grading Method: This method is mainly used for the worker of the
organization. For these job positions they divide the wages by the employee’s
experience, expertise, number of working year in the organization, responsibilities,
rank etc. The organization makes a list according to job specification and then
classified them. According to the list the company sets the wages structure. Based
on the high demand and high profile workers are classified and gets their wages.
Classification/ Grading method is used for the workers who work in the yard.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
Safety record
Work attendance
Awards: Awards:
Group Based Awards, Company Standard Stock facilities. Yearly bonus
ACI PHP
Financial Non Financial Financial Non Financial
4 bonuses Technical support Insurances: Life, Paid holidays
Accidental death,
Mental, Family
Share of Profit Job rotation Stock Option Sick Leaves
Special Increment Lunch facilities Equity Plan Employee assistance
program
Medical facilities Break for shift Performance bonus
workers
Gratuity Take part on decision Retirement plan
making
Group Insurance Job Enrichment Pension Plan
Loan Facilities Study leave Family medical
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
ACI Pharmaceutical:
As they have a union for collective bargaining so they go for formal collective bargaining and
take decision. The process is very easy and positively effect on both union and management.
They admire every decision which has been taken through collective bargaining process. Though
the management doesn’t want to have any collective bargaining process, they need to sit for that.
But the maximum power become on the hand of management.
As PHP doesn’t have any kind of union but if any problem occurs they solve it through the Ship
Breaking Association. They go for meeting and set the rules and results for the organization. The
impact is very positive here. They admire every decision that has been takes on the meeting
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
We have discussed on the matter of labor relation. We have talked with some management
officers and analyzed previous report regarding the organizations. After interviewing and
analyzing we came to a point that is relation between managements and union like that they are
maintaining a very good relation even not a bad relation. That’s mean they r maintaining a are
moderate relationship between them. They both have the willingness to resolve any kind of
disputes. And management play a vital role here, they always keep open their door for their
labor, employees. Though there is a different picture on PHP Ship Breaking & Recycling
Industry. Workers have very little power to express their opinion or their demand their needs.
But Bangladesh Ship Breakers Association helps the worker and they negotiate with the
management of PHP Ship Breaking & Recycling Industry. So that PHP Ship Breaking &
Recycling Industry has to maintain a relation with But Bangladesh Ship Breakers Association. It
is positively affecting the industry, nowadays the accident rate has fallen. In 2009 25 workers
have died but in 2010 the number came in only 12. Along with the exploitation Ship breaking
industry started thinking about the labor. And it happened only for the trade union and their
relationship.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
5.0 Recommendations:
In the findings and analysis section we found that Labor practice in Bangladesh is moderate.ACI
Pharmaceuticals Ltd. follow top down approach. Even though they believe in employee as asset
but they like to hold the power within them. They have trade union but because of top down
approach they can't raise their voice. If ACI practice proper HR system and imply employee
engagement functions, they can have a nice and well managed organization.
On the other hand PHP Ship Breaking Industry doing really well. But the external factors are
effecting the organization. As there are lots of accidents happening in this organization, there is a
solution for this. The solution is Green ship cycling. This solution indicates the way of reducing
the risk factors. When the worker cuts the ship, they don't follow any process. But if they cut the
ship with right measure they can reduce the risk also the load of the work will be less.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
6.0 Conclusion:
ACI and PHP both tried to maintain a nice organizational environment as much as they can. As
they have different industry, their strategies, employee management, employee engagement also
very different from one another. ACI has a trade union and do collective bargaining when they
feel there some problems occur. Though the management doesn’t want to participate on
collective bargaining but they need to do. But the maximum power become on the hand of
management. On the other hand PHP doesn’t have any trade union but they solve the problems
through “Ship Breaking Association”. Both of them give bonuses and initiatives as their own
process to the employees. They always try to keep motivated to their employees. As ship
breaking is a risky job, PHP need to keep that in mind. They are providing a lot of insurances to
their employees and facilities also. As labor management relation is a big issue it’s important to
keep in mind that employees are the key. Though both of the companies are doing their job in
their own way, but they need to be concern about their labor management relation.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
7.0 Limitations
Although we have tried our level best to make our report content as accurate as possible but we
still had some limitations. Shortage of time was one of the main limitations. Due to lack of
experience we maybe couldn’t collect all potential data structured in a complete way in this
report.
If we the chance to get more time for this report we would made it more informative.
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
8.0 Reference:
8.1 Bibliography
Dontigney, E. (2018, june 29). conflict management . Retrieved from Chorn:
https://smallbusiness.chron.com/5-conflict-management-strategies-16131.html?
fbclid=IwAR3WlahLFvTkifUxgv2homu6fGX5SgAogsTBXb9Pd2xPKWFN8nAFS9HqsZU
Uddin, J. (2016, May 1). Business. Retrieved from The daily sun: http://www.daily-
sun.com/arcprint/details/132878/Most-women-face-genderbased-discrimination-in-
workplace/2016-05-01
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Labor Management Relations in Bangladesh: A Comparative Study between Two Industries
9.0 Appendices:
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