QUIRINO STATE UNIVERSITY

College of Office Administration

Bachelor of Office Administration
Unleashing Work Skills.

AN OUTCOMES-BASED

COURSE SYLLABUS

in

FL 1
Foreign Language 1

Second Semester
Academic Year 2019-2020

Submitted by:

FRANCE MARIE ANN A. RAGUINI, MSHM

Subject Instructor

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

Course Number FL 1
Course Title Foreign Language 1
Course Description
Course Credits Three (3) units
Contact Hours Three (3) Hours / Week
Prerequisite None
Educational Mandates VISION: QSU as the leading center for academic and technological excellence and prime catalyst for progressive
and sustainable Quirino Province and Southern Cagayan Valley.

MISSION: Develop competent and morally upright professionals and generate appropriate knowledge and
technologies to meet the needs of Quirino Province and Southern Cagayan Valley.

GOALS: 1. Perform the mandated functions of the university through an effective and efficient management
system.
2. Provide innovative and quality academic programs and produce competent, productive and committed
professionals;
3. Generate relevant knowledge and responsive technologies through quality researches;
4. Develop and implement techno=transfer and efficient training and extension services.
5. Generate adequate resources to support and enhance institutional development.

CORE VALUES: Quickly and willingly render excellent, ethical, and professional service at all time
Seriously pursue academic excellence to produce globally competitive graduates
Unitedly promote a working environment for morally upright government servants
QUALITY POLICY: Quality Service Upheld: a continuous commitment in improving our endeavors to meet the
satisfaction of our valued stakeholders
QUALITY OBJECTIVES:
1. Provide continuous excellent instruction to produce competent, productive and committed professional;
2. Generate relevant knowledge and responsive technologies through advanced research;
3. Develop and implement techno-transfer approaches for sustainable extension activities; and
4. Generate adequate resources to support and enhance institutional development.

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

GOALS OF THE COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT:

1. Production of academically competent, morally upright individuals with entrepreneurial skills;
2. Development of sustainable community-based livelihood;
3. Strong partnership with hospitality and food industry.

OBJECTIVES OF THE BACHELOR OF HOSPITALITY MANAGEMENT:

1. To provide broad academic and technological background to prepare students for managing the challenges
or living and working in a diverse global society
2. To provide students intensive training and wider exposure to a variety of relevant activities to develop
desirable ethics and entrepreneurial skills making them confident to assume managerial/leadership roles in
their respective fields of specialization;
3. To raise manpower technical capability of the institute to generate viable livelihood technologies;
4. To strengthen the function- based technical support and facilities for the promotion of sustainable
community-based technologies; and
5. To establish linkages with hospitality and food service providers for resources sharing the greater
Opportunities for more collaborative endeavors.

PROGRAM EDUCATIONAL OBJECTIVES

Graduates of the BSHM are office professionals who:
1. The graduates are able to analyze situations, identify problems, formulates solutions and implements
corrective and/ or mitigating measures and action. (COGNITIVE)
2. The graduates undertake task, functions, duties and activities in the operation of the hotels, restaurants,
travel, government and non-government agencies in accordance with the competency standards.
(AFFECTIVE/VALUES)
3. The graduates are able to perform work activities effectively to the standards expected in the operation
required in the Tourism Industry/ hospitality sector. (PSYCHOMOTOR SKILLS)

Learning Outcomes 1. Demonstrate knowledge of tourism industry, local tourism products and services
(Program) 2. Interpret and apply relevant laws related to tourism industry
3. Observe and perform risk mitigation activities
4. Utilize information technology applications for tourism and hospitality
5. Manage and market a service-oriented business organization

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

6. Demonstrate administrative and managerial skills in a service-oriented business organization

7. Prepare and monitor industry specific financial transactions and reports
8. Perform human capital development functions of a tourism oriented organization
9. Utilize various communication channels proficiently in dealing with guests and colleagues

Learning Outcomes At the end of the semester, the students should be able to:
(for the subject) 1. Identify, describe and evaluate major tourist destinations in the Philippines;
2. Describe geographical characteristics, major attractions, gastronomy, culture and traditions of the various
regions of the country;
3. Compare regional tourist destinations;
4. Analyze regional tourism issues and challenges.
Grading System MIDTERM/FINALS
Examination 40% *MG + SFG = Final Grade
Quizzes (Including written outputs) 30%
Recitation, Activities & Projects 20%
Assignment and Attendance 10%
Total 100%
Transmutation of Grades Point System Percentage System Point System Percentage System
1.00 98-100 2.50 80-82
1.25 95-97 2.75 77-79
1.50 92-94 3.00 75-76
1.75 89-91 4.00 71-74
2.00 86-88 5.00 70-below
2.25 83-85
Course Requirement
Materials/Equipment LCD Projector, slides, laptop computer, camera
Learning Resources Books Sources:
1. Carlos M. Libosada Jr., 2010. Domestic Tourism: A New Edition
Classroom Policies 1. Respect everyone.

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

2. Intellectual honesty is to be upheld at all times.

3. Collective responsibility is implemented in class especially during testing periods.
4. One mouth rule is implemented during lectures and discussions.
Faculty Information Name of Faculty: France Marie Ann A. Raguini
Academic Rank: Instructor I
Designations: None
Contact Number: 09369805967
Email Address: francemarie.raguini@qsu.edu.ph
Consultation Time: MW 10:30-11:30/F 1:00-3:00

LEARNING PLAN

LEARNING METHODOLOGY RESOURCES ASSESSMENT EXPECTED REMARKS

OUTCOME TOPICS OUTPUT
Be oriented I. Classroom orientation Buzz Session Computer Group Reflection Paper
with the subject 1. Discussion of the educational Brainstorming LCD Projector Recitation
background mandates Powerpoint Group Singing
and the 2. Mastery of the QSU Hymn presentations
mandates of the 3. Levelling of expectations Sound System
university. 4. Introduction to the course

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

Outline the II. Introduction to Japanese Culture Lecture Computer Output Case Study
history and a. Pre-history Class Discussion Evaluation Paper
geography of b. Geography and its place in Brain storming LCD projector using rubrics
Japan the world languages Individual Activity List of Key
c. Facts and trivia about Japan Field work Rubrics Quiz players
Describe Case Study
Japanese Powerpoint
culture presentations

Differentiate III. Introduction to Japanese Lecture Computer Output Case Study

Japanese and Language Class Discussion Evaluation Paper
English a. Japanese Vowels Brain storming LCD projector using rubrics
language b. Japanese Phonetics Individual Activity Infographic
c. Pronouncing loan words Field work Rubrics Quiz outline of MICE
Identify 5 d. Japanese vs. English Case Study Industry
Japanese Powerpoint
vowels presentations
Read and write IV. Japanese writing System Lecture Computer Output Case Study
hiragana and a. Reading and writing Cooperative Evaluation Paper
katakana Hiragana characters Learning LD Projector using rubrics
characters b. Reading and writing Brain storming Activity outputs
Group Dynamic
Katakana characters Rubrics Quiz
Individual Activity
Differentiate Case Study Logistic Plan
hiragana and (Venue Set-up
katakana to stage décor)
characters and
its uses

Identify and V. Common Japanese Vocabulary Lecture Computer Performance Meeting

define Japanese a. Commonly-used noun Cooperative evaluation documents
noun, pronoun b. Japanese pronoun Learning LD Projector using rubrics

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

and other c. Common places, food, etc. Brain storming Written Agenda
common Simulation Rubrics Peer evaluation
Japanese Group Dynamic using rubrics Minutes of
vocabulary. Group Activity Printer meetings
Individual Activity Output
Use basic Evaluation
Japanese using rubrics
vocabulary
Quiz
Greet their VI. Greetings and common Lecture Computer Performance Convention
classmates with expressions Cooperative evaluation documents
common a. greetings Learning LD Projector using rubrics
Japanese b. Offering and accepting, thanking Brain storming Written bid
greetings/ c. Addressing someone Simulation Rubrics Peer evaluation
statements d. Apologizing Group Dynamic using rubrics
Group Activity Printer
Individual Activity Output
Evaluation
using rubrics

Quiz
a. Count in VII. Date and time
Japanese a. Counting
b. Time and Date
b. Read and c. Days of the week
identify time, d. Month of the year
day, week,
month in
japanese
a. Understand VII. Basic Japanese Grammar
the role of a. basic punctuation

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

Japanese b. Word order

punctuation c. Basic desu sentence

Differentiate
japanese and
English word
order
a. Determine VIII. Japanese Particles
the roles of a. Particle wa
particle b. How does particle works
Construct basic
japanese
sentence using
particles
a. Expand IX. Defining roles in Japanese
roles sentence
using a. expanding individual elements
Japanese
particles
Construct more
complex
sentence
a. Construct X. Basic sentence construction
and answer a. positive sentence construction
questions b. construction of japanese
question
c. Answering questions
a. Identify and XI. Japanese Adjectives
differentiate a. Na Adjectives
na and i b. i adjectives
adjectives

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

COURSE OUTLINE
Week Topic
Week 1 I. Classroom orientation
1. Discussion of the educational mandates
2. Mastery of the QSU Hymn
3. Levelling of expectations
4. Introduction to the course
Week 2-4 II. Basic concepts of MICE Industry
1. Definition of Meeting, Convention and Exhibition
2. The Role of the convention and exhibition Industry in the Tourism Industry
3. Major Component of the Convention Industry
4. Key Players in the MICE Industry
5. Industry Stakeholders
6. Services necessary to conduct MICE Business
Week 5-8 III. History of Meeting, Convention and Exhibition
1. History of Meetings, Convention and Exhibitions in the 18th, 19th, 20th and 21st Century
2. History of Meetings, Convention and Exhibitions in the Philippines
3. Growth and Development in the MICE Industry
PRELIM EXAM

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

Week 9-11 IV. Technology and Logistics in MICE

1. Meaning of Technology
2. The use of technology in Meetings, Conventions and Exhibition
3. Different Technologies used in MICE
4. Logistics for MICE
Week 12 -14 V. Meetings Management
1. Importance of meeting
2. Types of meetings in an establishment
3. The process of planning a meeting
4. Responsibilities of meeting planners and its members
5. Communication and meeting skills
6. Meaning of Conflict
7. Conflict Management
8. Meeting Checklist and other documents
9. Writing Agenda and minutes of meeting
MIDTERM EXAM
Week 15- 17 VI. Planning Conventions and Exhibition
1. The process of planning conventions and exhibitions
2. The bidding processes.
3. Convention and Exhibition Checklist and other documents
Week 18 Conduct of the MICE
Week 19 FINAL EXAM

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

COURSE MAP
Learning Outcomes (for BSHM Program) Indicator
Demonstrate knowledge of tourism industry, local tourism products and services L
Interpret and apply relevant laws related to tourism industry O
Observe and perform risk mitigation activities P
Utilize information technology applications for tourism and hospitality P
Manage and market a service-oriented business organization P
Demonstrate administrative and managerial skills in a service-oriented business organization P
Prepare and monitor industry specific financial transactions and reports L
Perform human capital development functions of a tourism oriented organization P
Utilize various communication channels proficiently in dealing with guests and colleagues P

LEGEND: L-Learned P-Practiced O-Opportunity to learn

=======================================================================================================================

Prepared by: Checked by:

FRANCE MARIE ANN A. RAGUINI, MSHM JEFFERSON N. CURAMMENG, MSHM

Subject Instructor Chair, BSHM Program

Noted:

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)
QUIRINO STATE UNIVERSITY
College of Office Administration
Bachelor of Office Administration
Unleashing Work Skills.

HERMENEGILDO F. SAMOY JR., Ph.D.

Vice President for Academic and Student Affairs

QSU-INS-F002
Rev. 00 (Feb. 11, 2019)