PRO 9020IP

FULL HD Xtreme Professional IP66 IP Dome Camera

Instruction Manual
English Version 1.0
 CAUTION
RISK OF ELECTRIC SHOCK DO
NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE

COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of un-insulated "dangerous voltage" within the
product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE

THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG

TO THE WIDE SLOT AND FULLY INSERT.
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your
video product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to assure your enjoyment and
proper use of the video product and accessory equipment. Please read them carefully before operating
and using your video product.

Installation
1. Read and Follow Instructions - All the safety and 8. Ventilation - Slots and openings in the case are provided
operating instructions should be read before the for ventilation to ensure reliable operation of the video
video product is operated. Follow all operating product and to protect it from overheating. These
instructions. openings must not be blocked or covered. The openings
2. Retain Instructions - The safety and operating instructions should never be blocked by placing the video equipment
should be retained for future reference. on a bed, sofa, rug, or other similar surface. This video
3. Heed Warnings - Comply with all warnings on the video product should never be placed near or over a radiator
product and in the operating instructions. or heat register. This video product should not be placed
in a built-in installation such as a bookcase or rack
4. Polarization - Do not defeat the safety
purpose of the polarized or unless proper ventilation is provided or the video
product manufacturer’s instructions have been
grounding-type plug.
followed.
A polarized plug has two blades
with one wider than the other. 9. Attachments - Do not use attachments unless
recommended by the video product manufacturer as they
A grounding type plug has two blades
may cause a hazard.
and a third grounding prong. The wide
10. Camera Extension Cables – Check the rating of your
blade or the third prong
extension cable(s) to verify compliance with your local
are provided for your safety.
authority regulations prior to installation.
If the provided plug does not fit into your outlet,
11. Water and Moisture - Do not use this video product near
consult an electrician for replacement of the
water. For example, near a bath tub, wash bowl, kitchen
obsolete outlet.
sink or laundry tub, in a wet basement, near a
5. Power Sources - This video product should be operated swimming pool and the like.
only from the type of power source indicated on the
Caution: Maintain electrical safety. Powerline operated
marking label. If you are not sure of the type of power
equipment or accessories connected to this unit should
supply to your location, consult your video dealer or
bear the UL listing mark of CSA certification mark on the
local power company. For video products intended to
accessory itself and should not be modified so as to
operate from battery power, or other sources, refer to
defeat the safety features. This will help avoid any
the operating instructions.
potential hazard from electrical shock or fire. If in
6. Overloading - Do not overload wall outlets of extension doubt, contact qualified service personnel.
cords as this can result in the risk of fire or electric
12. Accessories - Do not place this video
shock. Overloaded AC outlets, extension cords, frayed
equipment on an unstable cart,
power cords, damaged or cracked wire insulation, and
stand, tripod, or table. The video
broken plugs are dangerous. They may result in a shock
equipment may fall, causing serious
or fire hazard. Periodically examine the cord, and if its
damage to the video product. Use this
appearance indicates damage or deteriorated insulation,
video product only with a cart, stand,
have it replaced by your service technician.
tripod,
7. Power Cord Protection - Power supply cords should be bracket, or table recommended by the manufacturer
routed so that they are not likely to be walked on or or sold with the video product. Any mounting of the
pinched by items placed upon or against them, paying product should follow the manufacturer’s
particular attention to cords at plugs, convenience instructions and use a mounting accessory
receptacles, and the point where they exit from the recommended by the manufacturer.
video product.
Service Use
13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall outlet
equipment yourself as opening or removing covers may before cleaning. Do not use liquid cleaners or aerosol
expose you to dangerous voltage or other hazards. Refer cleaners. Use a damp cloth for cleaning.
all servicing to qualified service personnel. 20. Product and Cart Combination - Video and cart
14. Conditions Requiring Service - Unplug this video product combination should be moved with care. Quick stops,
from the wall outlet and refer servicing to qualified excessive force, and uneven surfaces may cause the
service personnel under the following conditions: video product and cart combination to overturn.
• When the power supply cord or plug is damaged. 21. Object and Liquid Entry - Never push objects of any kind
• If liquid has been spilled or objects have fallen into the into this video product through openings as they may
video product. touch dangerous voltage points or
“short-out” parts that could result in a fire or electric
• If the video product has been exposed to rain or
shock. Never spill liquid of any kind on the video
water. product.
• If the video product does not operate normally by 22. Lightning - For added protection for this video product
following the operating instructions. Adjust only those during a lightning storm, or when it is left unattended
controls that are covered by the operating instructions. and unused for long periods of time, unplug it from the
Improper adjustment of other controls may result in wall outlet and disconnect the antenna or cable system.
damage and will often require extensive work by a This will prevent damage to the video product due to
qualified technician to restore the video product to its lightning and power line surges.
normal operation.
• If the video product has been dropped or the cabinet has
been damaged.
• When the video product exhibits a distinct change in
performance. This indicates a need for service.

15. Replacement Parts - When replacement parts are

required, have the service technician verify that the
replacements used have the same safety characteristics
as the original parts. Use of replacements specified by
the video product manufacturer can prevent fire,
electric shock or other hazards.
16. Safety Check - Upon completion of any service or repairs
to this video product, ask the service technician to
perform safety checks recommended by the
manufacturer to determine that the video product is in
safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided should
be mounted to a wall or ceiling only as instructed in
this guide, using the provided mounting brackets.
18. Heat - The product should be situated away from heat
sources such as radiators, heat registers, stoves, or other
products (including amplifiers) that produce heat.

General Precautions
General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water
dampened cloth for cleaning.
3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should
not be blocked.
4. During lightning storms, or when the unit is not used for a long time, disconnect the power supply,
antenna, and cables to protect the unit from electrical surge.

FCC CLASS A NOTICE

NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause
harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at your own expense.

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD.
Therefore, it is designated to provide reasonable protection against interference and will not cause
interference with other appliance usage.
However, it is imperative that the user follows the guidelines in this manual to avoid improper usage
which may result in damage to the unit, electrical shock and fire hazard injury.
In order to improve the feature functions and quality of this product, the specifications are subject to
change without notice from time to time.
Features

• FULL HD CCD Progressive Scan

• 1080p real-time (25/30 fps)
• 3Mega Pixel 2048x1536 or 5 Mega Pixel 2592x1920 Models
• Triple-streaming (H.264/MJPEG)
• Future proof ONVIF 2.2 compliance (1.02 backwards compatible)
• Power-over-Ethernet (PoE) operation, 14Watt max/12V operation
• Backup options: micro SD card, FTP, NAS, local
• Mobile Apps: iPhone®, iPad®, Android™
• Supports two-way audio
• 3-12mm Varifocal MegaPixel lens
• 20m IR Night Vision, True Day/Night (TDN)
• IP66 Weatherproof and IK10 Vandal Resistant
• Multi-browser support: IE, Firefox, Safari, Chrome
• 3 Axis Design for wall/ceiling mount

iii
TABLE OF CONTENTS
1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Default Camera Username, Password, and Ports . . . . . . . . . . . . . . . 1
1.2 Camera Interior Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 ONVIF Compatibility and Included Software Overview . . . . . . . . . . . . 3
1.3.1 XPRO CMS . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3.2 CD Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. Camera Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4. Junction Box Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Junction Box Plate Dimensions and Fitting . . . . . . . . . . . . . . . . . . . 10
5. Junction Box Installation Types . . . . . . . . . . . . . . . . . . . . . . . . 11
5.1 Two Gang Fitting (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.2 4S Fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.3 Octagon Fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6. Finding the Camera’s IP Address . . . . . . . . . . . . . . . . . . . . . . 12
6.1 Finding the Camera’s IP Address Using XPRO CMS . . . . . . . . . . . . . . . . 12
6.2 Finding the Camera’s IP Address using UPnP in Windows® 7 . . . . 13
6.3 Finding the Camera’s IP Address using Bonjour® in Mac OS® . . . 14
6.4 Finding the Camera IP using the BNC Test Cable . . . . . . . . . . . . . . 15
7. Configuring Remote Connection . . . . . . . . . . . . . . . . . . . . . . . 16
7.1 Connecting to a DDNS address using XPRO CMS . . . . . . . . . . . . . . . . 19
8. Web Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
8.1 Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
8.2 Chrome, Firefox, and Safari Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 21
8.3 Internet Explorer® Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
8.4 Web Interface/Live Video Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.4.1 Live Video Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8.4.2 Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8.5 Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8.6 Stream Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
8.7 Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8.7.1 Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
 8.7.2 Device Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
8.7.3 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
8.7.4 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
8.7.5 OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
8.7.6 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
8.7.7 BNC Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
8.7.8 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
8.8 Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
8.8.1 Disk Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
8.8.2 Motion Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
8.9 Local Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8.9.1 Record Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
8.9.2 Record Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
8.10 Privacy Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.11 Network Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8.11.1 DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
8.12 Service Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8.12.1 SMTP (Email Alert Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
8.13 Privilege Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8.13.1 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
8.13.2 User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
8.13.3 Unlocking User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
8.14 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
8.14.1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
8.15 Device Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
8.16 Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8.17 Sensor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8.17.1 Image Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
8.17.2 Shutter Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
8.17.3 Gain Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
8.17.4 Day/Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
8.17.5 Auto Iris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
8.17.6 Gamma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
8.17.7 AE Meter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
8.17.8 WDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
8.17.9 WB Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
8.17.10 Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
8.17.11 Noise Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
9. Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . 62
10. Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
11. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
 Getting Started

1. GETTING STARTED
The system comes with the following
components:
• 1 x Camera
• 6 x Camera locking screws (3x inside
Mounting Screw Kit:
camera; 3x spare)
• 3 x 2.8in / 70mm screws
• 1 x Surface mounting template
• 3 x 1.2in / 30mm screws
• 1 x Junction box plate and screw kit
• 3 x 1.6in / 40mm anchors
• 1 x Mounting screw kit
• 1 x Allen key
• 1 x Conduit key
• 1 x RJ45 coupler
• 1 x Instruction Manual Junction Conduit Key
• 1 x Quick Start Guide Box Plate
• 1 x Software/Documentation CD

1.1 Default Camera Username,

Allen Key RJ45 Coupler
Password, and Ports
Username: admin
Password: siera
Ports: 80 (HTTP), 30001 (Control/Streaming), 8080 (RTMP), 554 (RTSP)
IP Address: DHCP Enabled by Default (Router will automatically assign IP
address)

NOTE: Once you have completed the basic setup of the camera, it is
recommended to configure a static IP address. This will prevent the camera IP
address changing in the event of a power failure. For details, see “8.7.1
Local Network” on page 30.
Getting Started

1.2 Camera Interior Overview

Front of Camera Zoom

IR LED’s Focus

Camera Lens

CdS Sensor

Rear of Camera

BNC analog
output

microSD card slot

Reset button
(max. 64GB supported;
Termination cables SanDisk™/Kingston™ brand
memory cards recommended)
 Camera Installation

1.3 ONVIF Compatibility and Included Software Overview

This camera is ONVIF v2.2 compliant. It is designed for interoperability with
popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more
information on ONVIF, visit www.onvif.org

NOTE: Provided software is PC compatible only; Mac OS® access to the cameras
is available via Safari® browser only.

1.3.1 XPRO CMS

• XPRO CMS is a client-only solution that supports up to 64 IP
cameras. XPRO CMS is a free software provided on the CD.
• XPRO CMS supports all the features of the camera. It can access microSD/ SD
card recordings and camera setup over a local network.

1.3.2 CD Tools
• CD contents Folders

Files:
Siera HDD Calculator Eng.exe ; Storage calculator
IPX-PRO XPRO CMS Installer.EXE ; NVR Software installation for PC
Siera XPRO Player ; File Player for recorded files / backup files from devices / XPRO CMS.
Camera Installation

2. CONNECTION
The camera has the following termination cables:

1. RJ45 Network Interface: Connect to a router or switch on your network using

RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class
3 PoE switch required).

NOTE: Use the included RJ45 coupler to connect to male end of RJ45
Ethernet cable.

RJ45 Coupler

2. Audio Input (RCA): Connect to a self-powered microphone for listen-in audio.

3. Audio Output (RCA): Connect to an amplifier or self-powered speaker for
intercom/2-way audio.
4. DC12V (1A): 12V DC power input terminal. Make sure to follow correct polarity
(+/-) marked on the power connector when connecting to power.
• Minimum Power Requirement: 550mA / 6.6W.
 Camera Installation

3. CAMERA INSTALLATION
Make sure to follow the correct polarity if connecting the
camera to DC power. Polarity is marked on the power
connector.

All Installation Methods

1 1.Loosen the three tamper screws
using the provided allen key. Lift the
dome cover.

NOTE: If you plan to use conduit fitting,

remove conduit cap using the provided
conduit key.

Allen Conduit Mounting

Key Key Template

Method 1 - Direct Attach Install

2a 2a. Use the included mounting
template (Installation Option 2) to mark
and pre-drill the required holes. Remove 2
of the 3 base locking screws.
Use 2pc of the 2.8” screws to mount the
camera directly to the mounting
surface.
Remove the 3rd base locking screw and
install the 3rd 2.8” screw.
Go to step 4 to complete installation.
Camera Installation

Method 2 - Camera Base Install

2b. Use the included mounting template (Installation Option 1) to mark and pre-
drill the required holes.
2c. Remove the camera base
2c/2f by unscrewing the 3 base
locking screws, and turn
camera module approx. 5
degrees counterclockwise to
detach camera base from the
camera module.
2d. Install the base to the
correct holes as indicated on
the mount template using
2d the 1.2” screws.
Go to step 3a to complete
installation.

Method 3 - Junction Box

Install
2e. Attach provided fitting
plate to junction box (see “5.
Junction Box Installation
Types” on page 11).
2f. Remove the camera base
2g by unscrewing the 3 base
locking screws, and turn the
camera module approx. 5
degrees counterclockwise to
detach camera base from
camera module.
2g. Install the base to the
junction box plate using the
base fitting screws.
Go to step 3a to complete
installation.
 Camera Installation

Reattaching the Camera Module

3a
3a. Reinsert camera module into
camera base by aligning the arrow
notches on the edge of the camera
module and the camera base (label
3b
on edge of camera module indicates
the location of the arrow notch), and
turning camera module clockwise to
lock into place.
3b. Use the 3 base locking screws to
secure camera base to camera
module.
Go to step 4 to complete
installation.
4.Remove camera cover by
4 squeezing the back and front of
the cover (as indicated by the
arrow indicators) at the same
time and lifting it up and away
from the lens.

5.Insert a video test cable into the

5
video test cable terminals and
connect to a test monitor to set up
camera.
Test cable
terminals

Video Test Cable

Camera Installation

6a. Adjust camera viewing angle and secure into place

6a by tightening thumb screw using a flat head
screwdriver.
Avoid pointing the camera lens in angles
where the IR LEDs are blocked by the
camera cover or dome cover. If IR LEDs
are blocked, it may result in an unclear
nighttime image.
Thumb Screw

6b 6b. Adjust zoom and focus as required.

NOTE: Lens adjustment levers are by default in

the locked position. Turn counterclockwise to
unlock. Tighten levers to secure lens setting.

6c. (Optional) Insert a microSD card into the

6c camera. To enable recording, you must format
the microSD card and configure microSD
recording (see “8.9.1 Record Directory” on page
43).

NOTE: The camera supports microSD cards up to

a maximum size of 64GB. SanDisk™ or Kingston™
brand microSD cards are recommended.
microSD card 6d. Re-attach the camera cover, using the
thumb screw as a guide, until it snaps into
place.
 Camera Installation

7.Re-attach the
7
dome cover. Align
the arrows as
shown in the
diagram to ensure
a waterproof seal.
Use the allen key
to tighten the
Arrow on camera base tamper screws.
Arrow on camera
module (inside camera) NOTE: Make sure
dome cover cord
Arrow on dome cover does not get
caught in the
rubber seal.
Correct Arrow Alignment
Junction Box Plate

4. JUNCTION BOX PLATE

Junction box plate is used to install camera into standard 4S and Octagon
junction boxes. Junction box plate screw kit contains the following accessories:
• 3 x Base fitting screws (PWM3 Type)
• 4 x 2S / 4S plate screws (KM3.5 Type)
• 2 x Octagon fitting screws (KM4 Type)

Base Fitting Screw Octagon Screw 2S / 4S Screw

4.1 Junction Box Plate Dimensions and Fitting

 Junction Box Installation Types

5. JUNCTION BOX INSTALLATION TYPES

5.1 Two Gang Fitting
(Recommended)
Two gang fitting requires 4x 2S/4S screws.

NOTE: Two gang fitting provides the most Screws

robust installation.

5.2 4S Fitting
4S fitting requires 2x 2S/4S screws.

Screws

5.3 Octagon Fitting

A 4" Octagon fitting requires 2x Octagon
screws.

NOTE: Screws used for the octagon fitting are

larger compared to those used for the Screw
2S/4S (M4 type).
Finding the Camera’s IP Address

6. FINDING THE CAMERA’S IP ADDRESS

Use the steps below to find the camera’s IP address and connect to the
camera over the local area network (LAN) using XPRO CMS, UPnP on
Windows® 7, or Bonjour® in Mac OS®.

6.1 Finding the Camera’s IP Address Using XPRO CMS

1. Install XPRO CMS from the CD “IPX-PRO XPRO CMS Installer.EXE”. Now Double-click
the XPRO CMS icon on the Desktop. The log in screen appears.
2. Under User Name and Password, enter the default XPRO CMS user name
(admin) and password (siera). Click Login.

3. XPRO CMS opens and scans the local network for connected cameras.
Detected camera IP addresses on the LAN appear in the Device List on
the left side of the screen with a icon.

4. Click on a camera IP address in Device List to login.

5. Under User Name, enter the user name for the camera (default: admin).
Under Password, enter the password for the camera (default: siera). Click
Continue.
6. The camera appears under the camera IP address. Click and drag the camera
to the display grid to open it.

NOTE: For detailed instructions on using XPRO CMS, see the XPRO CMS
manual on the CD.

6.2 Finding the Camera’s IP Address using UPnP in

Windows® 7
NOTE: To use this method, your router must support UPnP and the camera and
computer must be on the same network. UPnP is enabled in the camera by default,
and can be enabled/disabled using XPRO CMS (check the XPRO CMS manual for
details).
 Finding the Camera’s IP Address

1. Click Start>Computer>Network. The camera’s IP address appears under

Network Infrastructure.

Double-click to open
the camera

Network

2. Double-click the camera to open it in your default browser.

3. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: siera) and click Login.

6.3 Finding the Camera’s IP Address using Bonjour® in

Mac OS®
NOTE: To use this method, the camera and computer must be on the same
network. Bonjour® is enabled by default, and can be enabled/disabled using
XPRO CMS (check the XPRO CMS manual for details).

1. Open Safari® browser and click the Bookmarks button ( ).

Finding the Camera’s IP Address

2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list.
3. Double-click the camera to open it in Safari®.

Bookmarks
button

Bonjour
Double-click the camera’s IP address

4. Under User Name and Password, enter the camera’s User Name

(default: admin) and Password (default: siera) and click Login.

6.4 Finding the Camera IP using the BNC Test Cable

When the BNC test cable is connected to the camera, the IP address is shown on the
test monitor. The camera must be connected to power to use the BNC test cable.

NOTE: The default IP address of 192.168.1.251 is shown if the camera cannot

obtain an IP address from the router. Check the Ethernet/power connections
and router configuration.
 Configuring Remote Connection

7. CONFIGURING REMOTE CONNECTION

Follow the steps below to configure your camera for connections over the
Internet using a web browser, XPRO CMS, or other VMS software.

Step 1 of 6: Locate the camera’s local IP address:

• See “4. Finding the Camera’s IP Address” on page 12.

Step 2 of 6: Port Forward your router:

You need to enable port forwarding for the following ports on your router to the
camera’s local IP address:
• HTTP Port (default: 80)
• Control Port (default: 30001)

NOTE: If you are configuring multiple IP cameras for individual remote access,
you must change the ports for each camera. Two cameras cannot use the same
port number.

NOTE: Port forwarding the RTSP and RTMP ports is not necessary unless your
installation has special requirements.
There are two methods for port forwarding:
• You can manually port forward your router. See your router’s user manual for
details. An example of a port forwarding screen is shown below.

HTTP 80 80 100

Control 30001 30001 100

Configuring Remote Connection

Step 3 of 6: Locate your camera’s MAC address:

1. Open a web browser and enter the camera’s IP address in the address bar in
the following format:
http://

http://192.168.1.251:80
Colon
IP address HTTP port number
2. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: siera) and click Login.
3. Click Device Info and write down the MAC Address.
 Configuring Remote Connection

Step 4 of 6: Register for DDNS:

Register for one of the DDNS services which are currently supported for use with
your IP camera. A DDNS account allows you to set up a web site address that points
back to your local network. The following outlines how to set up your free DDNS
account.

NOTE: Your router must support UPnP to enable DDNS.

NOTE: You may use the same DDNS account for multiple IP cameras on the
same LAN.
Configuring Remote Connection

Step 5 of 6: Enable DDNS on the camera:

1. Enter the camera’s IP address in your web browser. Log in and then click
Network Service>DDNS.
2. Check Enable DDNS.
3. Configure the following:
- Provider: Select the ddns service you use. Ex. www.sieraddns.com
- Domain Name: Enter the Domain Name you received from the confirmation
email you received after you created your DDNS account (e.g.
myxpro.sieraddns.com).
- User Name: Enter the User Name or email.
- Password: Enter the account name Password
4. Click OK to save settings.

Step 6 of 6: Connect to the camera’s DDNS address:

1. Enter the camera’s DDNS address in your web browser in the following
format:
http://

http://myxpro.sieraddns.com:80
Colon
DDNS address HTTP port number
2. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: siera) and click Login.
Once you have logged into your system using your DDNS address, you can connect
to the IP camera from a remote location using a web browser, XPRO CMS.
 Configuring Remote Connection

7.1 Connecting to a DDNS address using XPRO CMS

NOTE: Complete all the steps above before performing the following
method.
1. Open XPRO CMS and click Device Manager>Video Device Manager.
2. Click Manager. The Device Maintenance window opens.

3. Under Device IP, enter the Domain Name from the confirmation email.
For example, enter myxpro.sieraddns.org.
4. Under Control Port, enter the camera’s control port (default: 30001).
5. (Optional) Under Device Name, enter a name for the camera.
6. Click Add to add the camera to the Device List.
7. Click Save to save changes. Click OK.

8. Close Device Maintenance and Device Manager, and return to the Live
Video screen. The newly added camera will appear in Device List.

Found camera

NOTE: A icon is shown for all cameras outside of the LAN. This does not affect
your ability to connect to the camera remotely.
Configuring Remote Connection
9. Click on the camera in Device List to login. Enter the User Name (default:
admin) and Password (default: siera) and then click Continue.

Enter Camera User Name (default: admin)

Enter Camera Password (default: siera)

Click Continue
10.Click and drag the camera to a display grid screen to open it.

NOTE: For detailed instructions on using XPRO CMS, see the XPRO CMS
manual on the CD.
 Web Configuration

8. WEB CONFIGURATION
The camera includes a built-in web interface that can be accessed using a web
browser.

8.1 Supported Browsers

• Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash
Player)
• Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®)

8.2 Chrome, Firefox, and Safari Setup

1. Connect the camera to your local network and find the camera’s IP
address. See “6. Finding the Camera’s IP Address” on page 12.
2. Open your browser and enter the camera’s IP address in the address bar
in the following format:
http://

http://192.168.1.251:80
Colon
Camera IP address HTTP port number

NOTE: You can also connect to the camera using a DDNS address (DDNS setup
and port forwarding required; see “7. Configuring Remote Connection” on page
16 for details).
3. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: siera) and click Login.

Enter Camera User Name (default: admin)

Enter Camera Password (default: siera)
Click Login
Web Configuration
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4. The main screen for the camera web interface opens. From here you can view
and configure the camera.

NOTE: If you do not see video from the camera, make sure your computer has
the latest version of Adobe Flash Player installed (visit http://
www.adobe.com/ to download the latest version). After installing Flash Player,
restart your browser and reconnect to the camera.

8.3 Internet Explorer® Setup

Step 1 of 2: Change Internet Explorer security settings for ActiveX®:
1. Open Internet Explorer and open the Security tab.
• Internet Explorer 8: Click Tools > Internet Options and select the
Security tab.

• Internet Explorer 9: Click > Internet Options and select the Security
tab.
2. Click Custom Level.

Click Custom level

 Web Configuration

3. Under Download unsigned ActiveX controls, click Prompt

(recommended) or Enable.

Select Enable or Prompt under

Download unsigned ActiveX controls

Click OK

4. Click OK. Click OK again to save changes.

Step 2 of 2: Log into camera:

1. Connect the camera to your local network and find the camera’s IP
address. See “6. Finding the Camera’s IP Address” on page12.
2. Enter the camera’s IP address in the address bar in the following format:
http://

http://192.168.1.251:80
IP address Colon
HTTP port number

NOTE: You can also connect to the camera using a DDNS address (DDNS setup
and port forwarding required; see “7. Configuring Remote Connection” on page
16 for details).
3. Under User Name and Password, enter the camera’s User Name
(default: admin) and Password (default: siera) and click Login.

Enter Camera User Name (default: admin)

Enter Camera Password (default: siera) Click
Login
Web Configuration
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4. If your computer has Flash Player installed, the main screen for the camera
web interface opens. From here you can view and configure the camera.

NOTE: The ActiveX plug-in may provide smoother video performance than Flash
Player. To use ActiveX, click the message above the video window. Then click
inside the video area, select Install this Add-on for all users on this computer, and
follow the prompts.

NOTE: If your computer does not have Flash Player installed, you will be
prompted to select if you would like to use ActiveX or Flash Player to connect to the
camera:
• Click to play live video with ActiveX control to reduce latency (recommended):
Uses an ActiveX plug-in to connect to the camera. To install the plug-in, click
on the video area, and select Install this Add-on for all users on this computer,
and follow the prompts.
• Click to download the latest version of Flash Player to play live video: Opens a
link to download Flash Player from Adobe’s website. After completing the
installation, restart your browser and reconnect to the camera.

Select ActiveX or Flash Player

 Web Configuration

8.4 Web Interface/Live Video Overview

Camera Click and drag to zoom in. Right-click and
configuration select ZoomOut to zoom out.
menus Double-click inside window for full-screen

Select Stream
TIP: Select stream2 for better performance for remote
connections. Stream2 has a lower resolution than stream1.
The Live video page appears when you log into the camera. Live video
requires an ActiveX® plug-in or Adobe Flash Player.

8.4.1 Live Video Menu

You can right-click on the live video area to bring up the Live Video Menu.

Right-click on the video area to

open the Live Video Menu
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The Live Video Menu contains the following options:
• Full Screen: Open the video in full screen. Press ESC to exit full screen.
• Sensor Config: Configure the camera sensor settings. See “8.17 Sensor
Configuration” on page 55.
• ZoomIn: Zoom in one level.
• ZoomOut: Zoom out one level.
• Restore Panorama: Zoom out all the way.

8.4.2 Configuring Camera Settings

• Click the options on the left to configure camera settings. Setting options are
detailed in the remainder of this section.

Click to select
camera menus

TIP: Some sub-menus have a Reset button. This button will reset the sub-
menu options to factory defaults. You then have to click OK to save changes.
 Web Configuration

8.5 Device Info

The Device Info page shows information about your IP camera, such as the Device
Name (which appears in the Device List in XPRO CMS), firmware version, MAC
address, and camera inputs and outputs. You can also configure the Device Name
for your camera.
ATTENTION: The device ID is unique. Do not change it unless your
installation has special requirements.

To configure the Device Name:

1. Click Device Info.
2. Under Device Name, enter the desired device name and then click Set.
Web Configuration
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8.6 Stream Configuration

The Stream Configuration page allows you to configure the camera’s video
streams. The camera supports three different video streams. This allows you to
have a high quality recording stream (stream1), a lower quality stream (stream2) to
preserve bandwidth for remote connections, and an MJPEG stream for
applications requiring MJPEG.

To configure video streaming settings:

1. Click Stream Configuration. Under Stream ID, select the stream you would
like to configure.
2. Configure the following:
• Video Encode Type: Select the Video Encoding type for the stream. Stream1
and stream2 can be configured for H.264 High Profile, H.264
Main Profile, or H.264 Base Profile. Stream3 supports MJPEG only.
• Audio Encode Type: Select the Audio Encoding type for the stream:
G711_ALAW, G711_ULAW, or RAW_PCM.
• Resolution: Select the resolution for the stream. Stream1 and stream3 can be
set to 1920x1080 or 640x360. Stream2 can only be set to 640x360. Stream3 can
only be set to 1920x1080.
 Web Configuration

• Frame Rate: Select the frame rate for the stream up to maximum of
30FPS for stream1 or stream2 or 12FPS for stream3.

NOTE: Frame rate may be automatically adjusted to account for bandwidth

limitations.
• I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value
of 2 should be used unless there are special requirements. The I Frame
interval does not apply to stream3.
• Bit Rate: For stream1 or stream2, select CBR (Constant Bit Rate) or VBR
(Variable Bit Rate). Enter the desired bit rate below in kbps. Stream3 only
supports VBR.
• Quality: Select the video quality between 1 (lowest) and 9 (highest).
TIP: A quality of 7 provides a good picture. It is not recommended to set a high
quality value with a small VBR bit rate.
3. Click OK to apply changes.

8.7 Device Configuration

Device Configuration contains the following sub-menus:
• Local Network
• Device Port
• Camera
• Date & Time
• OSD
• Microphone
• BNC Video Output
• Language
• Multicast (Not supported)
• Dome PTZ (Not supported)
Web Configuration
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8.7.1 Local Network

The Local Network page shows the camera’s current IP address and network
parameters if DHCP is enabled. It also allows you to set a static IP address for the
camera (see below), set the networking parameters, and to select IPv4 or IPv6.

NOTE: DHCP is disabled by default. When DHCP is enabled, the IP address is shown
under DHCP IP. Use the IPScan tool on CD to configure a static IP address. This will
prevent the camera IP address changing in the event of a power failure.
To configure the camera’s networking parameters:
1. Click Device Configuration>Local Network.
2. Under IP Protocol, select IPv4 or IPv6. If you would like to use IPv6, make
sure it is supported on your network. You may need to contact your
network administrator or ISP for details.
3. Select Device obtain an IP address automatically to use DHCP or Device use the
following IP address to set a static IP address for the camera. If you are using a
static IP address, configure the following:
• IP Address: Enter the IP address you would like to assign to the camera. Make
sure the IP address is available on your network.
• Subnet Mask: Enter the subnet mask.
• Preferred DNS Server/Alternate DNS Server: Enter desired DNS
servers.
 Web Configuration

4. Click OK to save changes. The camera will restart with the new IP
address.

8.7.2 Device Port

The Device Port page (Device Configuration>Device Port) allows you to configure
the camera’s port configuration. The camera has the following ports:
• Control port: The default is 30001. Enables video streaming.
• HTTP Port: The default is 80. Enables web access. Please note that if the HTTP is
port is anything other than 80, you must enter http:// before the camera’s IP
address and colon (:) and the HTTP port after the IP address when connecting
using an Internet browser (e.g. if the HTTP port is 85, enter
http://192.168.x.x:85).
• RTSP Port: Default is 554. Only used for special applications requiring
RTSP streaming, such as VLC player or quicktime movie.
• RTMP Port: Default is 8080. Only used for special applications.

NOTE: If you are configuring multiple IP cameras for individual remote access
(without an NVR or server), you must change all the ports for each camera. Two
cameras cannot use the same port number.
To change camera ports:
1. Configure the camera ports as required and then click OK.
2. Click Device Configuration>Device Port.
Web Configuration
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8.7.3 Camera

The Camera page (Device Configuration>Camera) allows you to configure the

Channel Name, which appears on the camera OSD and the video system frequency.

To change the Channel Name:

• Configure the Channel Name as needed and then click the Set button next to
Channel Name.

To change the video system frequency:

• Select the desired setting under Video System and then click the Set
button next to Source Resolution.

8.7.4 Date & Time

The Date & Time page allows you to configure the camera’s date and time.
 Web Configuration

You can set the camera’s date and time the following ways:
• Using an NTP server (recommended)
• Using your computer’s system time
• Manually

The camera is configured to use NTP by default, but you must

set the time zone and Daylight Savings Time settings to ensure
accurate time. After a power failure, the camera is configured to
connect to an NTP server and automatically update the time
when power is restored. If using another method to set the
camera clock, time must be manually updated after a power
failure.

To set the camera’s date and time using an NTP server:

1. Click Device Configuration>Date & Time.
2. Under Time Zone, select your time zone.
3. If your region observes daylight savings time, check Adjust clock for daylight
saving changes.
• Under Start and End, select the start and end times for daylight savings.
4. Next to Current PC Time, click Apply.

To sync the camera’s date and time to your computer’s system time:
1. Click Device Configuration>Date & Time.
2. Un-check Enable NTP and click Apply at the bottom of the screen.
3. Under Time Zone, select your time zone.
4. If your region observes daylight savings time, check Adjust clock for daylight
saving changes.
• Under Start and End, select the start and end times for daylight savings.
5. Click Apply next to Current Computer Time. The Current Device Time
updates.

To set the camera’s date and time manually:

1. Click Device Configuration>Date & Time.
2. Under Time Zone, select your time zone.
Web Configuration
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3. Un-check Enable NTP and click Apply at the bottom of the screen.
4. If your region observes daylight savings time, check Adjust clock for daylight
saving changes.
• Under Start and End, select the start and end times for daylight savings.
5. Click Set Manually, and use the on-screen calendar to set the time and date.
6. Click Apply. The camera updates to the newly entered time.

8.7.5 OSD

The OSD page allows you to configure the camera’s on-screen display text.

To configure the camera OSD:

1. Click Device Configuration>OSD.
2. Check the following options to enable OSD text:
• Device Name: Display the Device Name.
• Channel ID: Show the channel ID number.
• Channel Name: Show the name of the channel set in the Camera menu.
• Time: Show the date and time on the OSD. Select the desired date and time
format under Time Format.
 Web Configuration

• Custom: Create a custom OSD message. Enter the custom OSD text under
Custom OSD.

Device Name
Channel ID
Channel Name
Time
Custom

3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is
shown at the top of the screen, and moves down as the row number
increases. Text on column 0 is shown on the left side of the screen, and moves
right as the column number increases.

Column 0 Column # increases

Row 0

Row #
increases

4. Click OK to update the camera OSD.

8.7.6 Microphone
Web Configuration
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Configure microphone settings for listen-in audio. Self-powered
microphone required (not included).

To configure microphone settings:

1. Click Device Configuration>Microphone.
2. Check Enable Microphone to enable listen-in audio or un-check to
disable.
3. Under Microphone Volume, select the volume for the microphone
between 1~100.
4. Click OK to save changes.

8.7.7 BNC Video Output

Under BNC Output (Device Configuration>BNC Ouput), select On to enable analog

output or Off to disable and click OK.

8.7.8 Language

Change the language for the camera OSD display (e.g. time and date display) and
email alarms. Supported languages English and Spanish.
 Web Configuration

To change the language for the OSD and email alarms:

1. Click Device Configuration>Language.
2. Under Language, select the desired language then click OK to save
changes.

8.8 Alarm Configuration

Alarm Configuration contains the following sub-menus:
• Disk Alarm
• Motion Alarm
• Alarm I/O (Not supported)
• I/O Alarm Linkage (Not supported)
• Alarm Setting (Not supported)

8.8.1 Disk Alarm

The Disk Alarm page allows you to configure alarms if there is an issue with the
recording disk. You can configure a Disk Full Alarm or a Disk Error Alarm. A Disk
Full Alarm triggers an alarm when the recording disk is full or exceeds a certain
percentage. A Disk Error Alarm triggers an alarm if there is an error accessing or
writing to the recording disk.
Alarms can be viewed using the Alarm Manager in XPRO CMS (see the
XPRO CMS manual on the CD for details).

To configure Disk Alarms:

1. Click Alarm Configuration>Disk Alarm.
2. Check Disk Full Alarm to enable Disk Full Alarms.
Web Configuration
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3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm
(e.g. a Disk Full Alarm will be triggered when the recording disk is
80% full).
4. Check Disk Error Alarm to enable Disk Error Alarms.
5. Click OK.

8.8.2 Motion Alarm

The Motion alarm page allows you to configure camera motion detection alarm
settings. You must enable motion detection to use local (e.g. microSD/ SD card or
FTP recording) motion detection recording. For instructions on setting up local
recording, see “8.9 Local Record” on page 40. For details on motion recording using
XPRO CMS, see the XPRO CMS manual on CD.

To configure motion detection:

1. Click Alarm Configuration>Motion Alarm.
2. Check Enable under Motion Parameter.
 Web Configuration

3. Click Schedule to configure a motion detection schedule. The Schedule

Time Setting menu opens.

NOTE: If the Schedule Time Setting does not open, disable any popup
blockers.

4. Configure the weekly schedule. The schedule is divided into 3 periods, and
motion detection will be enabled in all times during all 3 periods.
5. Click Motion Area, and configure up to 8 motion detection areas:
• Select Area Motion or Area Mask to configure motion detection areas.
• Area Motion allows you to select areas where motion detection is enabled.
• Area Mask enables the entire image for motion detection, and allows you to
select areas to disable motion detection.
• Right-click to delete the last created area.
6. Under Sensitivity, select the sensitivity for motion detection: Low,
Medium, or High.

7. Click OK to save your settings.

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8.9 Local Record
Local Record contains the following sub-menus:
• Record Policy
• Record Directory

8.9.1 Record Directory

Record Directory allows you to configure the microSD/SD memory card, NAS, and
FTP storage locations. It also allows you format the microSD/SD card.
IMPORTANT: You must format the microSD/SD card using the camera before
you can record to it.

To format the microSD/SD card to enable recording:

NOTE: Formatting the microSD/SD card erases all data on the card.
1. Click Local Record>Record Directory.
2. Make sure to disable all recording types in Record Policy before
formatting the microSD/SD card. See “8.9.2 Record Policy” on page 45.
3. Under Disk Name, select SD1.
 Web Configuration

4. Click Modify. The Record Disk Path menu opens.

Select SD1

Click Modify

5. Check Enable.

Check Enable

Click Format

6. Under File System, select SDVideo (recommended) or Ext3.

7. Click Format. A window will appear to show the status of the formatting.
Wait for the formatting to complete and then click OK.

NOTE: If the Record Disk Path menu does not open or formatting does not occur,
disable any popup blockers.
To configure FTP storage location:
1. Click Local Record>Record Directory.
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2. Under Disk Name, select ftp.

Select ftp

Click Modify

3. Click Modify. The Record Disk Path opens.

4. Check Enable.
5. Configure the following:

Check Enable

Configure FTP
server information

Click OK

• IP: Enter the FTP server address.

• Port: Enter the FTP port number.
• Accounts: Enter the FTP account user name.
• Password/Confirm Password: Enter the FTP password.
• Free Space: Enter the amount of space (in MB) you would like to make
available on the FTP server for recording.
 Web Configuration

6. Click OK.
7. Set up recording using the Record Policy sub-menu (see “8.9.1 Record
Directory” on page 40). To access your recordings, use XPRO CMS or manually
access your FTP server.

NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is
accessible and all settings have been entered correctly.

Status OK

To configure a NAS storage location:

1. Click Local Record>Record Directory.
2. Under Disk Name, select //.

Select //

Click Modify

3. Click Modify. The Record Disk Path menu opens.

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4. Configure the following:

• IP: Enter the IP address of the NAS.

• Path: Enter the NAS folder where video files will be saved. NAS folder must
be located directly under the root folder of the NAS (e.g. /public).
• Accounts: Enter the account user name for the NAS.
• Password/Confirm Password: Enter the account password for the NAS.
• File System: Enter the NAS file system (cifs or nfs).
• Use All Space: Check to enable the camera to record until the NAS is full.
Uncheck to limit the amount of space the camera can record on and enter the
amount of space (in MB) available to the camera under Free Space.
5. Click OK.
 Web Configuration

6. Set up recording using the Record Policy sub-menu (see “8.9.1 Record
Directory” on page 40). To access your recordings, use XPRO CMS or manually
access your NAS device.

NOTE: On the Record Directory page, Status will be OK when NAS is selected if
NAS is accessible and all settings have been entered correctly.

Status OK

8.9.2 Record Policy

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The Record Policy menu allows you to set the microSD/SD memory card, NAS, and
FTP recording parameters. Once configured, the device can record video directly to
a microSD/SD card, NAS, and FTP.

To enable recording to microSD/NAS/FTP:

1. Click Local Record>Record Policy.
2. Configure recording storage locations in the Record Directory sub-menu.
See “8.9.1 Record Directory” on page 40.

NOTE: The camera will simultaneously record to all storage locations that have
been enabled in Record Directory.
3. To enable scheduled or continuous recording, check Enable under Schedule
Record. Select 7*24 H Record to record video continuously at all times, or,
select Schedule Record to create a schedule for recording.
• If you select Schedule Record, click Schedule and configure recording times.
The schedule is divided into 3 periods, and the camera will record during all
selected times in all 3 periods. Click OK when finished configuring the
recording schedule.

4. To enable Motion Alarm Recording, check Enable under Alarm Record.

Configure Pre-recording and Post-recording times. Check Motion
Alarm, Channel.
5. Under Stream, select the stream to use for recording. Stream1 is
recommended if you want to record high quality video, stream2 is
recommended if you want to save bandwidth or storage space.
6. Check Record Audio to enable audio recording.
7. Under Storage Rule, select Cycle Write to enable the camera to overwrite
the oldest recorded data once the available space in the storage location is
filled. Or, select Save Days to save video for a set
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number of days and enter the Number of Days desired. Note that you must
have sufficient storage space to save the number of days entered.
8. Click OK to save changes.

NOTE: To view video from the SD/microSD card, FTP, or NAS, use XPRO CMS’s
playback features, see the XPRO CMS manual on the CD for details. You can access
video saved to FTP or NAS by manually accessing your FTP server or NAS device.

8.10 Privacy Masking

Privacy area

The Privacy Masking menu allows you to create up to 5 privacy areas that will not
appear in recordings. You can cover up to 8% of the total image area.

To configure privacy areas:

1. Click Privacy Masking.
2. Check Enable Privacy Masking.
3. Click and drag inside the video area to configure privacy areas. Privacy areas
will be shown as green rectangles. Right-click to delete the last created area.
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4. Click OK. An error message appears if the masks configured exceed 8%
of the total image area.

8.11 Network Service

Network Service contains the following sub-menus:
• DDNS
• PPPoE (Not supported)

8.11.1 DDNS

The DDNS sub-menu allows you to configure DDNS settings. Before

configuring DDNS settings, you must register the camera for a free DDNS
account (see “7. Configuring Remote Connection” on page 16).

To configure DDNS settings:

1. Click Network Service>DDNS.
2. Check Enable DDNS.
3. Configure the following:
• Provider: Select Siera_ddns or ddns services as required.
• Domain Name: Enter the Domain Name for your registered account with
either service. This forms part of the prefix name on the domain.

NOTE: Connect to your camera using a web browser by entering http://, the
Domain Name, colon, and then the HTTP port. For example, if the Domain Name
is mycamera.sieraddns.com, use the address
http://mycamera.sieraddns.com:80.
• User Name: Enter your User Name you registered as.
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• Password: Enter the Password you haveset ontheaccount.

4. Click OK to save settings.

8.12 Service Center

Service Center contains the following sub-menus:
• SMTP
• Alarm Center (not supported currently)

8.12.1 SMTP (Email Alert Setup)

The SMTP sub-menu allows you to configure email alerts when motion alarms
occur. Email alerts will include a .jpg snapshot attachment.

Before setting up email alerts you must configure the following:

• Motion alarms must be enabled before the camera will send email alerts. See
“8.8.2 Motion Alarm” on page 38.
• A static IP address must be configured for the camera and DNS servers must
be entered. See “8.7.1 Local Network” on page 30.
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To enable email alerts:
1. Click Service Center>SMTP.
2. Check Enable SMTP.
3. Configure the following:
• SMTP Server Address: Enter the address for your SMTP server.
• SMTP Server Port: Enter your server’s SMTP port number.
• User Name: Enter the SMTP account user name.
• Password: Enter the SMTP account password.
• Sender E-mail Address: Enter the email address that will be used to send email
alerts.
• Recipient E-mail Address 1~5: Enter up to 5 email addresses that will receive
email alerts.
• Attachment Image Quality: Select the quality of the image attachments:
High, Mid, or Low.
• Transport Mode: Select the encryption type used by the server (SSL or
STARTTLS) or select No encrypted if your server does not use encryption.
4. Click OK to save your settings. Click Send testmail to send a test email alert.

8.13 Privilege Manager

Privilege Manager allows you to configure user accounts and user groups.
Privilege Manager contains the following sub-menus:
• Group
• User
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8.13.1 Group

The Group page (Privilege>Group) allows you to manage permissions for user
groups. Users obtain permissions from their group. The Administrators group
contains all permissions and cannot be deleted or edited.

To add a user group:

1. Click Add. The Add Group menu appears.

NOTE: If the Add Group menu does not appear, disable any popup blockers.
2. Enter a name for the user group and click OK.

Enter a group name

and click OK

3. Under Group, select the new group.

4. Check the permissions you would like to apply to this user group. You can check
or un-check Select All to select all or no permissions.
5. Click OK to save your new user group.

To modify a user group:

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1. Under Group, select the group you would like to modify.
2. Click Modify to change the group name if needed, enter a new group
name and click OK.
3. Change permissions as needed and click OK.

To delete a user group:

1. Click Delete. The Delete Group menu appears.

NOTE: If the Delete Group menu does not appear, disable any popup
blockers.

2. Select the group you would like to delete and click Delete.

8.13.2 User

The User page (Privilege>User) allows you to manage user accounts. User accounts
receive privileges based on their group. The admin account is the system
administrator, and has full access to all functions.
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To add a user account:

1. Click Add. The Add User window appears.

NOTE: If the Add User menu does not appear, disable any popup blockers.

2. Enter a User Name and Password for the account and repeat the
password under Confirm.
3. Under Group, select the desired user group for this account.
4. Check Multi Login to allow the user account to log into the IP camera from
multiple location simultaneously or un-check to limit the account to a single
location at a time.
5. Click OK to save the new user account.

To modify a user account:

1. Select the user account under User and click Modify.
2. Modify the account details as needed and click OK.

To delete a user account:

• Under User, select the user account and click Delete. Click OK to confirm.

8.13.3 Unlocking User Accounts

The admin account is the only account that can unlock user accounts that have
been locked out. User accounts are locked out if the wrong password is entered 3 or
more times.

To unlock a user account:

1. Login to the camera as admin.
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2. Click Privilege Manager>User.

Select the
user

Click Unlock

3. Under User, select the locked user account.

4. Click Unlock to unlock the account.

8.14 Protocol
Protocol contains the following sub-menus:
• Protocol
• Security (Not supported)

NOTE: Do not check User Verification in the Security sub-menu, as it may block
ONVIF software from detecting the camera.

6.14.1 Protocol

The Protocol page (Protocol>Protocol) allows you to view ONVIF protocol

settings.

8.15 Device Restart

Click Device Restart. Click Restart then click OK to restart the camera.
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8.16 Default Settings

Click Default Settings. Click Restore then click OK to restore the camera to factory
default settings. The camera will reboot.

8.17 Sensor Configuration

The Sensor Configuration menu is used to adjust camera image settings.

To configure camera image settings using the Sensor Configuration menu:

• Log into the camera using a web browser, and from the Live Video page, right-
click on the video area and select Sensor Config.

Right-click in the video area

and select Sensor Config
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• Click Save to save setting changes.
• Click Reset to revert to the last saved changes.
• Click Factory Setting to revert all camera sensor settings to factory
defaults.
• Click Cancel to exit.
TIP: Hold the mouse over the tabs to see the full name of the tab.

8.17.1 Image Adjust

Adjust the Brightness, Saturation, and Contrast settings for the image.

8.17.2 Shutter Control

Adjust the camera shutter settings.

• ShutterMode: Select AutoShutter or FixedShutter.
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• MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is
selected.
• FixedShutter: Sets the shutter speed when FixedShutter is selected.

8.17.3 Gain Mode

Select gain mode and adjust gain settings.

• Gain Mode: Select AutoGain or FixedGain.
• MaxGain (dB): Select the maximum gain value when AutoGain is selected.
• FixedGain (dB): Select the gain value when FixedGain is selected.

8.17.4 Day/Night Mode

Configure color settings for night mode.

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• Night Color: Select Black_White to have the camera switch to black and white
during night mode or select Multicolor to have the camera remain in color
during night mode.

8.17.5 Auto Iris

Set Auto Iris settings.

• Auto Iris: Select ON to enable or OFF to disable.
• Iris Speed: If Auto Iris is set to ON, select Auto Iris speed.

8.17.6 Gamma

Adjust Gamma.
• Gamma: Select gamma setting: Standard, High, Middle, Low, or Dynamic.
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8.17.7 AE Meter Mode

Set the Auto-Exposure Meter Mode from one of the following:

• Multi-Pattern: When metering light, entire image is metered
symmetrically.
• Center-Weighted: When metering light, priority is given to the center of the
image.
• Vertical Center-Weighted: When metering light, priority is given to the
vertical center of the image.
• Horizontal Center-Weighted: When metering light, priority is given to the
horizontal center of the image.

8.17.8 WB Setting

Adjust White Balance.

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• WB Mode: Select Auto for automatic white balance or Manual to manually set
the white balance.
• Manual Mode: Select a mode for the lighting conditions or select
Customized and manually adjust the RedGain and BlueGain.

8.17.9 WDR (solution may not feature this setting)

Configure settings for Digital Wide Dynamic Range.

• Control Mode: Select ON to enable Digital Wide Dynamic Range or OFF
to disable.

NOTE: Enabling Digital Wide Dynamic Range may cause color distortion based on
the lighting. If you notice color distortion, it is recommended to turn Control
Mode to OFF.
• Working Mode: Select DLO (Digital Side Overflow) for environments with few
moving objects. Select MC (Motion Compensation) for environments with
multiple moving objects.
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8.17.10 Mirror

Enable/disable image mirroring.

• Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror
vertically, or Picture Flip to mirror both horizontally and vertically. Select Close
to disable image mirroring.

8.17.11 Noise Filter (solution may not feature this setting)

Configure noise filter settings.

• Noise Filter: Select Auto for automatic noise filtering or Manual.
• Max Level: Select the maximum level for automatic noise filtering.
• Level: Select the level for manual noise filtering.
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9. RESETTING TO FACTORY DEFAULTS

Follow the steps below to revert all settings to factory defaults. The camera must
be connected to power to perform a factory reset.
1.Loosen the three tamper screws
1 using the provided allen key. Lift the
dome cover.

2.Remove camera cover by squeezing the

2 back and front of the cover (as indicated
by the arrow indicators) at the same
time and lifting it up and away from the
lens.

3.Press and hold the black reset button

3
for 5 seconds then release the button to
reset the camera to factory defaults.
Reset 4.Re-attach the camera cover, using the
thumb screw as a guide, until it snaps
into place.
 Resetting to Factory Defaults

5.Re-attach the
5
dome cover. Align
the arrows as
shown in the
diagram to ensure
a waterproof seal.
Use the allen key
to tighten the
Arrow on camera base tamper screws.
Arrow on camera
module (inside camera) NOTE: Make sure
dome cover cord
does not catch in
rubber seal

Correct Arrow Alignment

Arrow on dome cover
Dimensions

10. DIMENSIONS

Camera
Dimensions

Base Hole Screw

Dimensions
Troubleshooting

11. TROUBLESHOOTING
Can’t find the camera IP address using XPRO CMS or other software:
• Make sure Ethernet and/or DC power cables are correctly connected to the
camera.
• Make sure the PoE switch or DC power source meets the camera’s power
requirements (class 3 PoE / 450mA / 5.4W / 12V). If using PoE, make sure the PoE
switch is powered on.
• Make sure the PC is on the same network as the camera. Ping the camera’s IP
address. On your PC, go to Start > Programs > Accessories
> Command Prompt. Type ping then the camera’s local IP address and press
Enter. If you get the message “Request timed out,” PC and camera are not on
the same network or camera is not connected. Camera is connected if you
receive replies.
• Connect the BNC test cable to the camera and the other end to a test monitor.
The monitor display shows the camera’s IP address. A default IP address of
192.168.1.251 may mean that the camera cannot obtain an IP address from the
router. Check the Ethernet/power connections and router configuration.
• Camera set for static IP mode using an incorrect IP address. By default, the
camera is set for DHCP mode, which means it will automatically obtain an IP
address from your router. Reset the camera to factory default settings by
removing the camera cover and pressing the reset button for
5 seconds or more.

Can’t connect to the camera on a web browser using local IP address:

• See steps above.
• Verify the camera’s local IP address using one of the methods listed in
“. Finding the Camera’s IP Address” on page 12.
 Troubleshooting

Can’t connect to camera on a web browser using a DDNS address:

• Port forwarding not set up. Make sure the HTTP port (default: 80) and Control
port (default: 30001) are forwarded on your router to the camera’s local IP
address.
• Multiple cameras using same port number to connect. Configure each
camera to use different ports and port forward the new ports (see “8.7.2
Device Port” on page 31 for details on changing camera ports).

Can’t connect to camera video on a web browser:

• If using IE, make sure to install ActiveX plug-in or Adobe Flash Player. For
more information, see “8.3 Internet Explorer® Setup” on page 22.
• If using a browser other than IE (e.g. Google Chrome, Apple Safari, Mozilla
Firefox), make sure latest version of Adobe Flash Player is installed.

Video performs poorly on browser:

• Insufficient bandwidth available for high-quality stream1. Select stream2 under
Stream. Stream2 provides a lower-resolution to conserve bandwidth and
improve performance on low-bandwidth connections.
• If using IE, click the message above the video area to use ActiveX plug-in instead
of Flash Player. ActiveX may provide smoother video performance.

User account is locked:

• User accounts are locked when the password has been incorrectly entered 3
times. To unlock the account, login to the camera web interface as admin. Click
Privilege Manager>User. Under User, select the locked user account and click
Unlock to unlock the account.