6880309J98-D CommandSTAR Lite Installation and Troubleshooting Manual

MOTOROLA COMMANDSTAR LITE™
INSTALLATION AND TROUBLESHOOTING MANUAL
*6880309J98-D*
6880309J98-D
SEPTEMBER 2005
Computer Software Copyrights
The Motorola products described in this document include a copyrighted Motorola computer program. Laws in the United States and other
countries, as well as International Treaties, preserve for Motorola the exclusive rights for Motorola’s copyrighted computer programs, including
the exclusive right to copy, reproduce, distribute, or otherwise transfer said computer program(s). Accordingly, the copyrighted Motorola
computer programs contained in this document may not be copied, decompiled, reverse engineered, or reproduced in any manner and on or
within any media without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola,
except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Document Copyrights
© Motorola, Inc. All rights reserved.
No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part
of this document may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without
the express written permission of Motorola.
To order additional copies of this document contact your Motorola sales representative.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for
inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design.
Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; neither does it cover any
license under its patent rights nor the rights of others.
Trademark Information
The following are registered trademarks of Motorola, Inc.: ASTRO, ASTRO-TAC, EMBASSY, FLASHport, FULLVISION, INTELLIREPEATER,
MAXTRAC, Motorola, the Motorola logo, MSF 5000, PSC 9600, QUANTAR, QUANTRO, SECURENET, SMARTNET, SMARTZONE, SPECTRA,
and STARTSITE.
The following are Motorola trademarks: CENTRACOM Series, CENTRACOM Gold Series, CENTRACOM Series II, CENTRACOM Series II
Plus, Cisco, CoveragePLUS, DIGITAC, DVP, Max-Fax, MDC-600, Micor, MOSCAD, MSF 10000, MTS 2000, Private Conversation, SABER,
SMARTNET II, SmartWorks, and Wireless Network Gateway.
HP, HP-UX, and Hewlett Packard are registered trademarks of Hewlett-Packard Corporation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
PICMG, CompactPCI, and the PICMG and CompactPCI logos are registered trademarks of the PCI Industrial Computers Manufacturers Group.
PowerPC is a registered trademark of IBM in the United States.
Any other brand or product names are trademarks or registered trademarks of their respective holders.
WARRANTY
Limited Software Warranty
For the first ninety (90) days following its initial shipment, Motorola warrants that when properly used, its software will be free from reproducible
defects that cause a material variance from its published specification. However, Motorola does not warrant that program operation will be
uninterrupted or error- free, that each defect will be corrected, or that any program will meet Licensee’s particular requirements.
This warranty does not cover an item of Software (i) used in other than its normal and customary manner; (ii) subjected to misuse; or (iii)
subjected to modifications by Licensee or by any party other than Motorola without the prior written consent of Motorola.
Limited Media Warranty

For the first ninety (90) days following its initial shipment, Motorola warrants that the media carrying the software will be free from defects that
damage the performance of the software. Motorola will replace any damaged media free of charge during the warranty period. Warranted media
is limited to that which is used to transport the software (such as floppy disks and authorization key). PROMs that may store the software in
equipment are not covered under this warranty.
Limitation of Liability
Motorola’s total liability and Licensee’s sole remedy for any warranted software shall be limited to, at Motorola’s option, software replacement or
the payment of Licensee’s actual damages, not to exceed the total licensed charge paid by Licensee to Motorola for the item of software that
caused the damage.
The warranties set forth above extend only to the first licensee. Subsequent transferees accept these programs “as is” and without warranties of
any kind. This warranty is given in lieu of all other warranties, express or implied, including, without limitation, the warranties of
merchantability and fitness for a particular purpose.
In no event shall Motorola be liable for special, incidental, or consequential damages (including, without limitation, loss of use, time or data,
inconvenience, commercial loss, and lost profits or savings) to the full extent that such may be disclaimed by law even if Motorola has been
advised of the possibility of such damage against licensee by any other party.
Repair of Defects
The classification of defects in Motorola-supplied software shall be the responsibility of Motorola. Remedy of defects is at the sole discretion of
Motorola. If Motorola agrees to remedy a software defect, the new software will be warranted until the end of the original limited warranty period.
Replacement of any software defect shall constitute Motorola supplying the Licensee with the appropriate software media and authorization key.
Field installation and configuration are not included. Field software updates/upgrades and new enhancement option software will be warranted
for ninety (90) days from the date of initial shipment.
All warranty service will be performed at service locations designated by Motorola. Travel and associated expenses of the Licensee or such
expenses incurred by Motorola for visits to Licensee’s location by Motorola personnel are not covered by this warranty.
TABLE
OF
CONTENTS
CONTENTS
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....
ABOUT THIS MANUAL
Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
For Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
CHAPTER 1: SYSTEM OVERVIEW

The CommandSTAR Lite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Console Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Reference Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Optional Console Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Field Replacement Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Replacement Part Ordering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
CommandSTAR Lite Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
CHAPTER 2: SITE PREPARATION

Environmental Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Power Ground Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Electromagnetic Interference (EMI) and Shielding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Interface Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Fire Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Lightning Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
CHAPTER 3: INSTALLING THE COMMANDSTAR LITE CONSOLE

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Rackmount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Equipment Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Operator Headset Microphone Sensitivity Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Supervisor Headset Microphone Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 I
CONTENTS
Call Director Audio Input Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Internal Microphone Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Gooseneck Microphone Sensitivity Adjusment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Deskmic Sensitivity Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Headset Jackbox Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Modifying a Six-wire Jackbox for use with 4-Wire Headsets (BLN7074). . . . . . . . . . . . . . . . . . . . 3-14
Installing the Headset Jackbox (DDN6516) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Connecting to a CommandSTAR Lite Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Modifying a Six-wire Jackbox into a Four-wire Jackbox (DDN6516) . . . . . . . . . . . . . . . . . . . . . . . 3-17
CHAPTER 4: CONSOLE-TO-CSDM LITE INTERCONNECTION

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Opening the Desktop Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Closing the Desktop Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Releasing an Operator Control Module from the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Installing an Operator Control Module in the Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Adding and Removing Operator Control Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Installing the Four-channel Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Installing an I/O Shelf or an I/O Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
I/O Shelf Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
I/O Shelf LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Console Connector for I/O Shelf and I/O Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Relay and Opto-Coupler Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Connecting One I/O Shelf to the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Setting I/O Module ID for the I/O Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Protection for Relay Contacts and Opto-Couplers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
I/O Box Description (No Longer Available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Connecting One I/O Box to the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Connecting Multiple I/O Boxes to the Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Setting I/O Module ID for the I/O Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Making I/O Module Inputs and Outputs Available on the Desktop . . . . . . . . . . . . . . . . . . . . . . . 5-21
Installing a Two-CO Line Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Installing a Digital Radio Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Installing a Direct Current Option Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Labelling the Digital Radio Control Module and Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
CHAPTER 6: DIAGNOSTICS MODE

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Viewing Internal Tests and Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Entering a Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
II 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL CONTENTS
Method 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Method 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Exiting a Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
0-TIME MODE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
1-SET TIME? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
2-SET DATE?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
3-DISP LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
4-LED LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
11-PROG PAGE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
12-SET RAD VOL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
13-SET DIAL UP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
50-NODE ID? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
51-S/W NUMBER? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
52-DBASE REV? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
53-LED TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
54-BUTTON TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
55-VOLUME TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
56-SENSE TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-16
61-TONE TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-16
62-MIC TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17
63-PTT TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
64-CALL DIR RX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-19
65-CALL DIR TX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
68-SET GRANT? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
69-TONE TO I/F?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-21
70-RESET? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-22
71-SET MIC AGC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-22
72-PAGING TONE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-23
73-SERIAL PORT? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-24
74-MIC INPUT? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-24
75-SLV S/W NUM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-25
CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)

CSDM Lite Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
CSDM Lite Alarms and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Browsing the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
CSDM Lite Messages on CSDM Lite Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Software on Back-up Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Reloading the Factory Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Reloading the Console Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Vendor Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 III
CONTENTS
Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Software Upload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
System Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
CHAPTER 8: TROUBLESHOOTING SPECIFIC PROBLEMS

Quick Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Radio Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Troubleshooting the CommandSTAR Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Headset cannot transmit or receive signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Incorrect display on CCM or Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Internal tests cannot be monitored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
No audio at customer equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
No Radio communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
No radio, telephone line, intercom, or control over external devices . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Non-operational LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Select or unselect speaker volume control does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
The console is not working (no LED or no display) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
The Keypad display says “BOOTSTRAP” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
The Keypad display says “NOT IN DATABASE”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Hardware diagnostic status is not “PASSED” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
CHAPTER 9: PREVENTIVE MAINTENANCE

Monitoring the CSDM Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Monitoring Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Site Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cleaning the Consoles, Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Outside Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
APPENDIX A: PIN-OUTS AND SETTINGS

Connector Pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Main Board and Four-Channel Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Dip Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S2 Console ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S1 Main Board — Console Radio Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S1 Four-channel Expansion Module — Console Radio Type . . . . . . . . . . . . . . . . . . . . . . . A-9
S1 Digital Radio Interface Module — Loading (Ch. 3–4) . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
S2 Digital Radio Interface Module — Channel Loading (Ch. 1–2) . . . . . . . . . . . . . . . . . . A-10
S2 Digital Radio Interface Module — Channel Loading (Ch. 5–6) . . . . . . . . . . . . . . . . . . A-10
SW1 Operator Control Module ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
IV 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL CONTENTS
APPENDIX B: COMPONENT LAYOUTS

Component Layout Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
APPENDIX C: SCHEMATICS
Desktop Console Main Board (DDN6126) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Four-Channel Expansion Module (DDN6127) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-22
Digital Radio Interface Module (DDN6137) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-28
Two-CO Line Module (CDN6275) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-29
DC Control Module (TDN9897) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-34
Keypad Control Module (DDN6129). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-37
Dual Channel Control Module without Display (DDN6130) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-40
Dual Channel Control Module with Display (DDN6131) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-43
Single Display Channel Control Module (DDN6696) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-46
Auxiliary Control Module (DDN6132) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-49
Digital Radio Control Module (DDN6138) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-52
I/O Box Assembly (2260328) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-55
I/O Module Microprocessor for I/O Box (2260354) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-57
I/O Shelf Controller (3210874) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-60
I/O Shelf Module (3210875) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-64
I/O Shelf (3210868). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-67
GLOSSARY
INDEX
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 V
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VI 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
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OF
FIGURES
LIST OF FIGURES
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Figure 1-1: CommandSTAR Lite Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Figure 2-1: CommandSTAR Lite Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Figure 3-1: Typical Desktop Console Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Figure 3-2: Typical Rackmount Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Figure 3-3: CommandSTAR Lite Rackmount Console (Back View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Figure 3-4: Console Frame Mounting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Figure 3-5: Rackmount Box in Horizontal Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Figure 3-6: Two Views of Rackmount Box in Vertical Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Figure 3-7: Main Console Back Panel Connections (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Figure 3-8: Installing the Headset Jackbox (BLN7074) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Figure 3-9: Modifying a Six-wire Jackbox (BLN7074) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Figure 3-10: Connecting the jackbox to the CommandSTAR Lite(DDN6516). . . . . . . . . . . . . . . . . . . . . . . .3-16
Figure 3-11: Jackbox-to-console cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Figure 3-12: Six-wire to Four-wire jackbox schematic with pin-out; Left graphic connectors, in order:
Deskset (J2) and Console (J1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Figure 4-1: CSDM Lite-to-Console Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Figure 4-2: DB9 to DB9 Connectors and Cable from Console to PC (CDN6182) . . . . . . . . . . . . . . . . . . . . . .4-2
Figure 4-3: DB9 to DB25 Connectors and Cable from Console to PC (CDN6181) . . . . . . . . . . . . . . . . . . . . .4-3
Figure 5-1: Four-channel Expansion Module (with Optional Digital Radio Interface Module). . . . . . . . . .5-8
Figure 5-2: I/O Shelf (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Figure 5-3: I/O Shelf (Back View) with Two I/O Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Figure 5-4: I/O Shelf Back Panel with Four Modules Showing Connectors . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Figure 5-5: I/O Shelf Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Figure 5-6: DIP Switch S1 on I/O Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Figure 5-7: Console DC Relay Protection Circuit — Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
Figure 5-8: I/O Box (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-17
Figure 5-9: I/O Box (Back View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Figure 5-10: Single I/O Box Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Figure 5-11: Multiple I/O Box Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Figure 5-12: Two-CO Line Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Figure 5-13: Digital Radio Option Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-24
Figure 5-14: Direct Current Option Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Figure 5-15: Using a DRCM and Keypad with Digital Spectra (ASTRO) Radio . . . . . . . . . . . . . . . . . . . . . .5-29
Figure 5-16: Control Head for Digital Spectra (ASTRO) Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-29
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LIST OF FIGURES
Figure 5-17: Using a DRCM and Keypad with MCS 2000 Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Figure 5-18: Control Head for MCS 2000 Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Figure 5-19: Using a DRCM and Keypad with iDEN Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Figure 5-20: Control Head for iDEN Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Figure 5-21: Using a DRCM and Keypad with CDM1550 Series Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Figure 5-22: Control Head for CDM1550 Series Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Figure 6-1: Keypad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Figure B-1: Console Main Board (DDN6126) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Figure B-2: Console Main Board (DDN6126) (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Figure B-3: Four-channel Expansion Module (DDN6127) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Figure B-4: Two-CO Line Module (CDN6275) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Figure B-5: Keypad Control Module (DDN6129). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Figure B-6: Channel Control Modules (DDN6130, DDN6131 and DDN6696) . . . . . . . . . . . . . . . . . . . . . . . B-7
Figure B-7: Auxiliary Control Module (DDN6132) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Figure B-8: Digital Radio Interface Module (DDN6137) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Figure B-9: Digital Radio Control Module (DDN6138) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Figure B-10: Direct Current Option Module (TDN9897) Top and Bottom Views. . . . . . . . . . . . . . . . . . . . B-11
Figure C-1: Desktop Console Main Board (1 of 20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Figure C-9: Desktop Console Main Board (9 of 20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
Figure C-10: Desktop Console Main Board (10 of 20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Figure C-21: Four-Channel Expansion Module (1 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-22
VIII 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL LIST OF FIGURES
Figure C-27: Digital Radio Interface Module (1 of 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-28

Figure C-28: Two-CO Line Module (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-29
Figure C-33: DC Control Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-34
Figure C-36: Keypad Control Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-37
Figure C-39: Dual Channel Control Module without Display (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-40
Figure C-42: Dual Channel Control Module with Display (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-43
Figure C-45: Single Display Channel Control Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-46
Figure C-48: Auxiliary Control Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-49
Figure C-51: Digital Radio Control Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-52
Figure C-54: I/O Box Assembly (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-55
Figure C-55: I/O Box Assembly (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-56
Figure C-56: I/O Module Microprocessor for I/O Box (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-57
Figure C-59: I/O Shelf Controller (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-60
Figure C-63: I/O Shelf Module (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-64
Figure C-66: I/O Shelf (1 of 1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-67
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 IX
LIST OF FIGURES
X 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
LIST
OF
TABLES
LIST OF TABLES
...................................
....
Table 1-1: CommandSTAR Lite Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Table 1-2: Cptional Console Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Table 1-3: Field Replacement Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Table 1-4: CommandSTAR Lite Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Table 3-1: Console Interface Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Table 4-1: RS-232 Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Table 5-1: 25-pin Operator Control Module Port on I/O Module (Shelf and Box). . . . . . . . . . . . . . . . . . . .5-12
Table 5-2: 50-Pin Champ Connector for Relays and Opto-Couplers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Table 5-3: Available Addresses for Modules in an I/O Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Table 5-4: I/O Shelf DIP Switch ID Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Table 5-5: I/O Box DIP Switch S8 — ID and Error Check Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-20
Table 5-6: I/O Box DIP Switch S10 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Table 5-7: Two-CO Line Module DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Table 6-1: Keypad Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Table 6-2: Quick Reference Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Table 7-1: Various alarm conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
Table 8-1: Troubleshooting specific problems: quick reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Table 8-2: The headset cannot transmit or receive signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Table 8-3: Incorrect display on CCM or Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Table 8-4: Internal tests cannot be monitored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Table 8-5: No audio at customer equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Table 8-6: No radio communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Table 8-7: No radio, telephone line, intercom, or control over external devices. . . . . . . . . . . . . . . . . . . . . . .8-4
Table 8-8: Non-operational LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Table 8-9: Select or unselect speaker volume control does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Table 8-10: The console is not working (no LED or no display) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Table 8-11: The keypad display shows “BOOTSTRAP” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Table 8-12: The keypad display shows “NOT IN DATABASE” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Table 8-13: Hardware diagnostic status is not “PASSED” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Table A-1: CHAMP1 50-pin Connector (CH. 1–4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Table A-2: CHAMP2 50-pin Connector (CH. 5–8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Table A-3: Call Director RJ45 Connector (CALL DIR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Table A-4: Deskmic RJ45 Connector (DESKMIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Table A-5: Headset RJ45 Connector (HEADSET OPR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Table A-6: Supervisor headset R45 connector (headset supv) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 XI
LIST OF TABLES
Table A-7: PTT footswitch connector (FTSW). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Table A-8: Gooseneck Microphone Connector (MIC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Table A-9: CSDM Lite DB9 RS-232 connector (SCDM/RS232) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Table A-10: I/O Module DB15 RS-422 Connector (EXT. I/O MODULE) . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Table A-11: Instant Logging Recorder RJ12 Connector (LOG REC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Table A-12: CO Line RJ12 Connector (CO LINE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Table A-13: Power Supply Connector (+5VIN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Table A-14: Channel location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Table A-15: DC Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Table A-16: S2 Console ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Table A-17: S1 main board – console radio type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Table A-18: S1 Four-channel Expansion Module — Console Radio Type . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Table A-19: S1 Digital Radio Interface Module — Loading (Ch. 3–4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Table A-20: S2 Digital Radio Interface Module — Channel Loading (Ch. 1–2) . . . . . . . . . . . . . . . . . . . . . . A-10
Table A-21: S2 Digital Radio Interface Module — Channel Loading (Ch. 5–6) . . . . . . . . . . . . . . . . . . . . . . A-11
Table A-22: SW1 Operator Control Module ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Table A-23: Example Operator Control Module IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
XII 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
LIST OF
PROCEDURES
& PROCESSES
LIST OF PROCEDURES & PROCESSES

...................................
....
Procedure 3-1: How to install the operator control modules in racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Procedure 3-2: How to adjust the operator headset microphone sensitivity. . . . . . . . . . . . . . . . . . . . . . . . .3-11
Procedure 3-3: How to Adjust the Supervisor Headset Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Procedure 3-4: How to Adjust the Call Director Audio Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Procedure 3-5: How to adjust the internal microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Procedure 3-6: How to adjust the gooseneck microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Procedure 3-7: How to adjust the deskmic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Procedure 3-8: How to install the headset jackbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Procedure 3-9: How to modify a six-wire jackbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Procedure 3-10: How to install the headset jackbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Procedure 3-11: How to connect the jackbox to the CommandSTAR Lite. . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Procedure 3-12: How to modify the jackbox to work wih a four-wire headset . . . . . . . . . . . . . . . . . . . . . .3-17
Procedure 4-1: How to verify the operational status of peripheral equipment using the CSDM Lite. . . . .4-3
Procedure 5-1: How to open the desktop assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Procedure 5-2: How to close the desktop assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Procedure 5-3: How to release an operator module from the open console . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Procedure 5-4: How to install a Four-channel Expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Procedure 5-5: How to Configure I/O Module Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Procedure 5-6: How to install a two-CO line module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Procedure 5-7: How to install a Digital Radio Interface module for channels 1-4 . . . . . . . . . . . . . . . . . . . .5-24
Procedure 5-8: How to install a Digital Radio Interface module for channels 5 and 6 . . . . . . . . . . . . . . . .5-25
Procedure 5-9: How to install a direct current option module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-27
Procedure 6-1: How to view internal tests and programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Procedure 6-2: How to enter a test program (method 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Procedure 6-3: How to enter a test program (method 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Procedure 6-4: How to exit a test program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Procedure 6-5: How to use the time mode feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Procedure 6-6: How to set the time in 12-hour format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Procedure 6-7: How to set the time in 24-hour format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Procedure 6-8: How to set the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Procedure 6-9: How to set the module display intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Procedure 6-10: How to set the LED intensity on the control modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Procedure 6-11: How to activate the page menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Procedure 6-12: How to program a manual page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 XIII
LIST OF PROCEDURES & PROCESSES
Procedure 6-13: How to program a speed page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Procedure 6-14: How to adjust the speaker volume of a radio channel programmed on an ACM . . . . . 6-10
Procedure 6-15: How to specify a phone number for dial-up connection . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Procedure 6-16: How to display the console identification name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Procedure 6-17: How to display the part and version number at the current console . . . . . . . . . . . . . . . . 6-13
Procedure 6-18: How to display the revision code of the current database installed. . . . . . . . . . . . . . . . . 6-13
Procedure 6-19: How to verify the functionality of the LED and of the display of an operator module 6-14
Procedure 6-20: How to verify the module button assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Procedure 6-21: How to verify the volume of the CCM, Select and Unselect speakers . . . . . . . . . . . . . . . 6-15
Procedure 6-22: How to verify that the headset jackboxes can detect a connected device in the jack . . . 6-16
Procedure 6-23: How to verify the speaker and headset operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Procedure 6-24: How to verify the microphone operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Procedure 6-25: How To verify the foot-switch and microphone PTT operation . . . . . . . . . . . . . . . . . . . . 6-18
Procedure 6-26: How to set the receive level of the call director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Procedure 6-27: How to set the transmit level for the call director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Procedure 6-28: How to set the level of grant tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Procedure 6-29: How To route a tone at the programmed audio level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Procedure 6-30: How to initiate a console reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Procedure 6-31: How to toggle the AGC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Procedure 6-32: How to set the level of the paging tone heard at the console . . . . . . . . . . . . . . . . . . . . . . 6-23
Procedure 6-33: How to specify the console RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Procedure 6-34: How to specify the microphone in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Procedure 6-35: How to display the part and version number of the current TMS software . . . . . . . . . . 6-25
Procedure 7-1: Reloading the factory database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Procedure 7-2: Reloading the console software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
XIV 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL ABOUT THIS MANUAL
ABOUT THIS MANUAL

...................................
....
The purpose of this manual is to help you install and troubleshoot the CommandSTAR
Lite™. It is written for technicians who are responsible for the installation and
troubleshooting of a CommandSTAR Lite system. It provides reference information for
technicians and Motorola field support engineers and technicians.
This manual details generic installation techniques to assemble a CommandSTAR Lite
and troubleshoot rapidly. This manual assumes that you are familiar with the tools, test
equipment, the system architecture, and the configuration of your CommandSTAR Lite
system.
UPDATES
...................................
..
This manual will be updated as new installation techniques are developed. If you can
contribute to any technique that you feel should be included in this manual for the
benefit of other users, please contact Motorola.
RELATED INFORMATION
...................................
..
Related manuals and reference material include:

• CommandSTAR Lite System Planner (R4-8-2000)
• CommandSTAR Lite Operator Manual (6880309J99)
• CommandSTAR Lite System Database Manager Manual (6880309K01)
• Motorola R56—Standards and Guidelines for Communication Sites (6881089E50); also
available on CD-ROM (9882904Y01)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 XV
ABOUT THIS MANUAL
SAFETY SUMMARY
...................................
..
The following general safety precautions must be observed during all phases of
operation, service and repair of this product. Failure to comply with these precautions
or with specific warnings elsewhere in this manual violates safety standards of design,
manufacture and intended use of the product. Motorola assumes no liability for the
customer’s failure to comply with these requirements.
To minimize shock hazard, the console must be connected to an electrical ground. The
equipment is supplied with a three-conductor AC power cable. This power cable must
be plugged into an approved three-contact electrical outlet with the grounding wire
(green) firmly connected to an electrical ground at the power outlet. The power cables
meet International Electrotechnical Commission (IEC) safety standards. The chassis
ground lead must be connected to the site ground.
Operating personnel must not open the console. Component replacement and internal
adjustments required must be made by qualified maintenance personnel. Do not
replace components with power cable connected. To avoid injuries, always disconnect
power and discharge circuits before removing equipment shelves or making major
modifications.
Do not attempt major component replacement or internal service or adjustment unless
another person, capable of rendering first aid and resuscitation, is present.
Replacement of plug-in circuit modules in the console may be made without powering
down of the system. However, this should only be done by qualified maintenance
personnel.
This product contains CMOS and other circuit components which may be damaged by
electrostatic discharge. Proper precaution must be taken when handling circuit
modules. As a minimum, grounded wrist straps should be used at all times when
handling circuit modules.
Because of the danger of introducing additional hazards, do not install substitute parts
or perform any unauthorized modification to the product. Contact an authorized Sales
and Service Office for service and repair to ensure that safety features are maintained.
Warnings, such as the example below, precede potentially dangerous procedures
throughout this manual. Instructions contained in the warnings must be followed.
WARNING
The voltages employed in this equipment are sufficiently high to
endanger human life. Every reasonable precaution has been observed
in design to safeguard the operating personnel. Operating personnel
should be prohibited from tampering with protective devices such as
door switches. The power should be removed completely and the high
voltage capacitors in power supplies discharged manually with a
shorting bar before making internal adjustments.
XVI 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
GENERAL
...................................
..
CAUTION
This equipment complies with part 68 of the FCC rules. Under the
console there is a label that contains, among other information, the
FCC registration number and the ringer equivalence number (ren) for
this equipment. If requested, this information must be provided to the
telephone company.
The ring equivalent number (REN) is used to determine the quantity of devices which
may be connected to the telephone line. Excessive RENs on the telephone line may
result in the devices not ringing in response to an incoming call. In most, but not all
areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company.
The REN of this unit is: 1.0 B for AC operation and 0.25 B for DC operation
Connector types used with this equipment:RJ11C/W
An FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment has two lines that are designed to be connected to the telephone
network or premises wiring using a compatible modular jack which is Part 68
compliant. See Installation Instructions for details. In some cases, the company’s inside
wiring associated with a single line individual service may be extended by means of
certified connector assembly (telephone extension cord).
If the terminal equipment (CommandSTAR Lite) causes harm to the telephone
network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in it's facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Before installing this equipment, the user should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. This equipment
cannot be used on public coin service provided by the telephone company. Connection
to party line service is subject to state tariffs. (Contact the state public utility
commission, public service commission, or corporation commission for information.)
If trouble is experienced with this equipment (CommandSTAR Lite), for repairs or
warranty information, please contact:
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 XVII
ABOUT THIS MANUAL
Motorola Inc.
System Support Center
2214 Galvin Dr.
Elgin, IL 60123
800-221-7144
847-576-7300 (International calls)
The risk of electrical surges, like those produced by lightning transients, are very
destructive to customer terminal equipment that is connected to AC power sources. For
this reason, we recommend that the customer install an AC surge arrestor in the AC
outlet to which an CommandSTAR Lite™ is connected.
This symbol on a Motorola product means the product should not be

disposed of with household or business waste.
Do not dispose of any CommandSTAR Lite components or electrical
accessories, such as microphones or headsets, with household or
business waste. In some countries or regions, collection systems have
been set up to handle waste electrical and electronic items. Please contact
your regional authorities for more details. If no suitable scheme exists, you may return
unwanted console components and electrical accessories to any Motorola Approved
Service Centre in your region.
FOR CANADIAN USERS

...................................
..
NOTICE: The Industry Canada (IC) label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network
protective, operational and safety requirements. The Department does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
XVIII 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CAUTION: You should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device, to prevent
overloading. The termination on a loop may consist of any combination of devices
subject only to the requirement that the total of the Load Numbers of all the devices
does not exceed 100.
The Load Number for the CommandSTAR Lite console is 4.6.
AVIS : L'étiquette d'Industrie Canada identifie le matériel homologué. Cette étiquette
certifie que le matériel est conforme à certaines normes de protection, d'exploitation et
de sécurité des réseaux de télécommunications. Toutefois, le Ministère n'assure pas que
le matériel fonctionnera à la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il soit permis de le raccorder
aux installations de l'entreprise locale de télécommunications. Le matériel doit
également être installé en suivant une méthode acceptée de raccordement. Dans
certains cas, les fils intérieurs de l'entreprise utilisés pour un service individuel à ligne
unique peuvent être prolongés au moyen d'un dispositif de raccordement homologué
(cordon rallonge téléphonique interne). L'abonné ne doit pas oublier qu'il est possible
que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du
service dans certaines situations. Actuellement, les entreprises de télécommunication
ne permettent pas que l'on raccorde leur matériel à des jacks d'abonné, sauf dans les cas
précis prévus par les tarifs particuliers de ces entreprises.
Les réparations de matériel homologué doivent être effectuées par un centre d'entretien
canadien autorisé désigné par le fournisseur. La compagnie de télécommunications
peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de
modifications effectuées par l'utilisateur, ou à cause de mauvais fonctionnement.
Pour se protéger, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la
source d'énergie électrique d'es lignes téléphoniques et des canalisations d'eau
métalliques (s'il y en a) soient raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
AVERTISSEMENT : L'utilisateur ne doit pas tenter de faire ces raccordements lui-
même; il doit avoir recours aux services d'un électricien.
L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute
surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit
téléphonique bouclé utilisé par ce dispositif. La terminaison du circuit bouclé peut être
constituées de n'importe quelle combinaison de dispositifs, pourvu que la somme des
indices de charge de l'ensemble des dispositifs ne dépasse pas 100.
L'indice de charge de la console CommandSTAR Lite est 4,6.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 XIX
ABOUT THIS MANUAL
XX 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
SYSTEM OVERVIEW 1
1
...................................
....
THE COMMANDSTAR LITE
...................................
..
The CommandSTAR Lite is a digital, modular radio dispatch console that is entirely
contained within a desktop unit (also available in rack-mountable form). It is designed
to interface to up to eight channels and two telephone lines.
FIGURE 1-1 COMMANDSTAR LITE BLOCK DIAGRAM
EXTERNAL EQUIPMENT
CSDM LITE
RADIO CHANNELS TELEPHONE

LINES
RECORDER
GENERAL I/O
RELAYS, DATA
PORTS, CLOCK
ETC..
RS-232 PORT
OR MODEM
MOTOROLA C ommand STA R
Un se l e ct
S el e c t Bu sy
CONSOLES
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 1-1
CONSOLE ARCHITECTURE CHAPTER 1: SYSTEM OVERVIEW
Provision exists to connect an on-line CommandSTAR Lite System Database Manager

(CSDM Lite) position that can be operated either locally or remotely over telephone
lines.
The console electronic unit consists of processor modules to interface external analog
circuits. The modules facilitate communications between console operators, radio
channels, telephone lines, legal recorders, and any other external devices connected to
the console.
The console equipment is entirely modular and configurable from the CommandSTAR
Lite System Database Manager (CSDM Lite). The desktop and rack-mountable models
include control modules equipped with push-buttons and LED indicators to provide
user-friendly controls and indicators designed for high degree of operational ease and
ergonomics.
CONSOLE ARCHITECTURE
...................................
..
The console architecture is such that the failure of one module does not result in a total
failure, but only in the loss of use of the equipment associated with the defective
module.
1-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL REFERENCE PART NUMBERS
REFERENCE PART NUMBERS

...................................
..
TABLE 1-1 COMMANDSTAR LITE PARTS
MOTOROLA
MANUFACTURER
ORDER DESCRIPTION
PART NUMBER
NUMBER
3210739 DDN6125 110/220 VAC 50-60hz Power Supply for “A” version of Desktop model
3210820 DDN7243 110/220 50-60hz Power Supply for “A+B” version of Rackmount model
and for “B+C” version of Desktop model
2260375 DDN6126 CommandSTAR Lite Main Board “A” version of Desktop model
2260411-4 DDN7457 CommandSTAR Lite Main Board “A” version of Rackmount model and
for “B” version of Desktop model
2260411-20 DNN8362 CommandSTAR Lite Main Board “B” version of Rackmount model and
for “C” version of Desktop model
3210718 DDN6127 Four-channel Expansion Module
3210725 DDN6137 Digital Radio Interface Module
3210537 TDN9897 DC Control Module for Four Channels
3210547 CDN6275 Two-CO (telephone) Line Module
3210502 CDN6179 I/O Box Module
3210709 DDN6128 I/O Box Module to CommandSTAR Lite Cable
3210592 CDN1304 I/O Box Module Expansion Cable (For 2-4 Modules)
3210337 DDN7130 I/O Box Module Power Suply Unit
3210868 DDN8250 I/O Shelf (Without Cable)
3210874 DDN8251 I/O Shelf Controller
3210875 DDN8252 I/O Shelf Module
3210709 DDN6923 I/O Shelf Cable
3210713 DDN6129 Keypad Control Module (KCM)
3210714 DDN6131 Dual Channel Control Module (DCCM) with Display
3210715 DDN6130 Dual Channel Control Module (DCCM) without Display
3210717 DDN6138 Digital Radio Control Module (DRCM)
3210716 DDN6132 Auxiliary Control Module (ACM)
3210556 TDN9894 Blank Cover Module
3210724 DDN6134 Select/unselect Speaker Module (Desktop)
3210779 DDN6696 Single Display Channel Control Module (SDCCM)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 1-3
REFERENCE PART NUMBERS CHAPTER 1: SYSTEM OVERVIEW
TABLE 1-1 COMMANDSTAR LITE PARTS
MOTOROLA
MANUFACTURER
ORDER DESCRIPTION
PART NUMBER
NUMBER
3220280 DDN6133 Speaker Module to Main Board Cable (Desktop)
3220316 DDN6135 Operator Control Modules Cable
3210564 CDN6181 25 Ft. Computer to CSDM Lite Cable (DB25 On PC)
3210565 CDN6182 25 Ft. Computer to CSDM Lite Cable (DB9 On PC)
3210774 DDN6697 Lite Rackmount Select Speaker Module
3210575 CDN1306 Lite Rackmount Unselect Speaker Module
2210244 DDN6698 Audio/Data Cable for Lite Rackmount Shelf
3210751 DDN6481 Protected Punch Block
3210577 CDN1299 Additional 19” Lite Rackmount Frame
1-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL OPTIONAL CONSOLE ACCESSORIES
OPTIONAL CONSOLE ACCESSORIES

...................................
..
TABLE 1-2 CPTIONAL CONSOLE ACCESSORIES
Motorola
Description
Part Number
HMN3000 Deskmic
TDN9941 Gooseneck Microphone
DDN6516 Headset Jackbox, 6-wire (black)
BLN7074 Headset Jackbox, 6-wire (gray)
CDN6282 Amplifier Module Base
CDN6297 Supra Monaural Headset
CDN6290 Supra Monaural Headset Noise Canceling
CDN6286 Encore Monaural Headset
CDN6293 Encore Monaural Headset-Noise Canceling
CDN6287 Encore Binaural Headset
CDN6294 Encore Binaural Headset-Noise Canceling
CDN6285 TriStar Headset
CDN6292 TriStar Headset-Noise Canceling
CDN6295 StarSet Headset
CDN6288 StarSet Headset-Noise Canceling
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 1-5
FIELD REPLACEMENT KITS CHAPTER 1: SYSTEM OVERVIEW
FIELD REPLACEMENT KITS

...................................
..
TABLE 1-3 FIELD REPLACEMENT KITS
Motorola
Description
Part Number
DDN6249 Numbered Keypad Set
DDN6250 Removable Grey Keycap “SHIFT”
DDN6251 Elastomer for CCM
DDN6252 Elastomer for ACM
DDN6253 Elastomer for Keypad Module
DDN6254 Button Kit
DDN6255 Keypad Red Transmit Button
DDN6256 Channel Module Volume Knob
DDN6257 Speaker Volume Knob
DDN6258 Select/Unselect Speaker
DDN6259 Condenser Microphone with Cable
DDN6260 Fuse Kit
1-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL REPLACEMENT PART ORDERING
REPLACEMENT PART ORDERING

...................................
..
When ordering replacement parts or equipment information, the complete
identification number should be included. This applies to all components, kits, and
chassis. If the component part number is not known, the order should include the
number of the chassis or kit of which it is a part and sufficient description of the desired
component to identify it.
Order parts from:
Parts Service Manager
Motorola Accessories and Aftermarket Division
2200 Galvin Dr.
Elgin, IL 60123
800-422-4210
847-538-8023 (International calls)
COMMANDSTAR LITE SPECIFICATIONS

...................................
..
TABLE 1-4 COMMANDSTAR LITE SPECIFICATIONS
GENERAL SPECIFICATIONS
Desktop = 7” (18 cm) H x 18” (46 cm) W x 13” (33 cm) D [+
4”(10 cm) for cabling]
Dimensions:
Rackmount console box = 3” (8 cm) H x 17” (43 cm) W x 11”
(28 cm) D [+ 4”(10 cm) for cabling]
Weight: Max. 17 lb. (7.7kg)
Temperature Range: 32º to 122º F (0º C to +50º C)
Humidity: 95% at 122º F (50º C) (non-condensing)
Control Type: 16-bit Microprocessor
Audio Switch Type: Time Division Multiplexing
Voice Digitization: 64 Kb µLAW PCM
15,000 volts on all exposed operator control areas. At 4kV no

Electrostatic Discharge Immunity:
operation is disturbed and at 15kV no permanent failures.
All plastic parts used in operator controls comply with UL 94V-0
Flammability: flammability standards.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 1-7
COMMANDSTAR LITE SPECIFICATIONS CHAPTER 1: SYSTEM OVERVIEW
TABLE 1-4 COMMANDSTAR LITE SPECIFICATIONS (CONTINUED)
Line Protection: Fast-acting solid-state surge protection.
Memory Protection: Settings preserved in non-volatile memory.
Maximum number of remote: 10 parallel units
END-TO-END SPECIFICATION
Frequency Response: 300 to 3300 Hz +1, -3 dB @ less than 2% distortion.
Hum and Noise: 65 dB below rated output at any port.
Cross Talk: Less than -65 dB at 0 dBm transmit level.
Digital Automatic Gain Control (AGC)-Gain adjustment

performed through Digital Signal Processors (DSPs). Gain will
not increase in the presence of noise or the absence of voice.
Level Control: Constant output (less than 3 dB change) for all voice input levels
over the rated range: Microphone: -60 to -22 dBm; Receive line: -
40 to +11 dBm
BASE STATION CONTROLS

Each channel can be separately configured for Local, E&M, Tone,
Channel Control:
or DC control.
Guard tone and one function tone in the 300 to 3300 Hz range,
frequency adjustable in 0.1 Hz increments. Total tone duration
adjustable from 0 to 60000 ms in 1 ms increments.
Tone Control: Parallel status update on function tones (550 to 2050 Hz in 100 Hz
increments).
Guard tone configurable for 2100 Hz, 2175 Hz, 2300 Hz, or 2325
Hz.
125 VDC. Positive and negative currents (0.5 to 12.5 mA in 0.5 mA
DC Control: increments). Maximum loop resistance including base station
termination: 10K ohms.
TRANSMIT LINE OUTPUTS
Line Output: Adjustable from -40 to +11 dBm.
Output Impedance: 600 ohm or 10K ohm
RECEIVER LINE INPUTS
Receive Sensitivity: Adjustable from -40 to +11 dBm.
Call Light Sensitivity: Adjustable from -5 to –32 dB, per receive sensitivity.
Line Balance: 60 dB @ 1004 Hz.
Input Impedance: 600 ohm or 10K ohm.
Line Input (for IRR) High impedance (>10K ohm)
1-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL COMMANDSTAR LITE SPECIFICATIONS
TABLE 1-4 COMMANDSTAR LITE SPECIFICATIONS (CONTINUED)
OTHER AUDIO PORTS

The output shall consist of summed transmit/ receive audio of
Recorder Port (per channel): the channel with a 2175 Hz filter. The output level shall be
programmable from -40 to +11 dBm into 600 ohm.
The output shall consist of mixed selected receive audio
Recorder Port (per console): (telephone and radio) and the operator's transmit audio. A fix
nominal output of –10dBm into 600 ohm.
Aux./Paging Input: Adjustable from -40 to +11 dBm, balanced 600-ohm input.
AUDIO CONTROLS
0 to -21 dB in 8 discrete 3 dB steps. Muting configurable for -24 dB
Individual Volume: or full mute.
24 dB or full muting of unselected channels with timer
All Mute: programmable from 1 to 120 seconds or for infinite duration.
STATUS OUTPUTS AND INPUTS

Solid state LED indicators. Red, yellow, green depending on
Panel Indicators:
function.
Form A dry closure. 150 mA max. or 60 VDC max. Switching
PTT relay: power 3 watts max.
Form C dry closures. 150 mA max. or 60 VDC max. Switching
Auxiliary Outputs (I/O Module): power 3 watts max.
Opto-coupled inputs, 5K ohm impedance, 5 to 20 mA input
Auxiliary Inputs (I/O Module):
current, unbalanced.
POWER SUPPLY
AC Input Voltage: 110-240 VAC, 6A max.
Input Frequency: 50/60 Hz, +/- 3Hz
Power Output: 110 watts max.
V1 +5 VDC @ 10 amps
V2 -5VDC @ 1.0 amp
DC Outputs:
V3 +12 VDC @ 5.0 amps
V4 -12VDC @ 1.0 amp
UL (Underwriters Laboratories)
Agency Approvals CSA (Canadian Standards Association)
CE Mark (Conformité Européenne)
Specifications subject to change without notice.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 1-9
COMMANDSTAR LITE SPECIFICATIONS CHAPTER 1: SYSTEM OVERVIEW
1-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
SITE PREPARATION 2
2
...................................
....
For the equipment to perform reliably and safely, certain requirements regarding the
site preparation must be met according to the equipment specifications. These
requirements may affect new construction or require modification of an existing site.
This chapter is a review of site related topics to minimize the problems at the time of
installation and with the future operation of the system.
ENVIRONMENTAL PREPARATION
...................................
..
The equipment specification states a minimum requirement for the control of operating
ambient temperature and humidity. Confirm with the site architect that the additional
air conditioning load is accommodated.
• Operating temperature: 32º to 122º F (0º to 50º C)
• Operating humidity: 95% relative humidity, without condensation
Do not install the system under the following conditions:
• Extremely high or low temperature or extremely high or low humidity
• Areas of high dust concentration
• Areas of extreme vibration
• Areas of high Electromagnetic Interference (see “Electromagnetic Interference
(EMI) and Shielding” on page 2-4) and Radio Frequency Interference (RFI)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 2-1
POWER SUPPLY CHAPTER 2: SITE PREPARATION
POWER SUPPLY
...................................
..
The power to each console is supplied through a single 115 or 220 VAC power supply.
The total power requirements for the system components depend largely on the
specific configuration.
If an Uninterruptable Power Supply (UPS) is used with the system, confirm with the
site architect that the power required by the system, when added to all the other
systems to be connected, does not exceed the rated capacity of the UPS. In general, the
CommandSTAR Lite system does not require more than 720 Watts. Refer to the
configuration report produced by the CSDM Lite to obtain the site-specific power
requirements.
The power supplies of all CommandSTAR Lite equipment are electrically isolated
between input and output; however, for safety reasons, the chassis ground is connected
to the ground wire in the AC power cable.
The power supply unit has air intake vents on the top for cooling, as shown in
Figure 2-1. It is important that air is able to circulate freely around these vents.
FIGURE 2-1 COMMANDSTAR LITE POWER SUPPLY UNIT
Air intake
vents
CAUTION
When installing the CommandSTAR Lite console, care must be taken
to ensure that the air intake vents of the power supply unit do not
become blocked. Failure to do so could result in overheating.
2-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL GROUNDING
GROUNDING
...................................
..
Proper grounding of the system is important for human safety, equipment protection
and quality of system performance. Ground lugs are provided on all CommandSTAR
Lite systems to ensure adequate protection.
The potential hazards of human and equipment damage require that the ground
system provide protection from electrostatic discharge (ESD), lightning strikes and
power failures.
The quality of system performance is enhanced by minimizing noise and crosstalk due
to power, and ground voltages added to the signals.
See Sections 6 and 7 of the Motorola R56—Standards and Guidelines for Communications
Sites for internal and external grounding specifications.
POWER GROUND WIRING

...................................
..
The voltage and current capacity of power systems make human contact dangerous.
Power system wiring and components can fail in such a manner that the cabinets
housing the equipment become live and dangerous to touch. For safety reasons, all
equipment cabinets are connected to a power system ground.
Signal cable shields are connected to ground at only one end of the cable for safety, to
decrease chances of creating ground loops, thereby preventing current flow in the
shield. The end that should be grounded will be specified in the site specific wiring
details in the appendix.
See Sections 6, 7 and 8 of the Motorola R56—Standards and Guidelines for Communications
Sites for internal and external grounding specifications, and AC power distribution.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 2-3
ELECTROSTATIC DISCHARGE (ESD) CHAPTER 2: SITE PREPARATION
ELECTROSTATIC DISCHARGE (ESD)

...................................
..
All objects, including the human body, collect charge due to air movement, friction or
electrical fields. The charge collected results in a voltage difference between itself and
other objects from which it is insulated. Connecting charged objects together may result
in a flow of current between the objects until they are all at the same voltage. This
process is referred to as electrostatic discharge (ESD).
ESD currents can damage electronic components. With large structures and charges,
ESD can be dangerous for humans. A charge build-up is prevented by connecting
objects together with a conducting path, keeping all the objects at the same voltage
potential. The conducting path is usually a ground path. When packaging, installing or
when handling electronic modules, the personnel involved must be connected to
ground with an ESD strap.
See Section 11.9 of the Motorola R56—Standards and Guidelines for Communications Sites
for more detailed information.
ELECTROMAGNETIC INTERFERENCE (EMI)

AND SHIELDING
...................................
..
The presence of electromagnetic fields will induce unwanted signals and noise into the
equipment wiring and electronics. This phenomenon is called Electromagnetic
Interference (EMI). Possible sources include power transmission lines; radio
transmitters, television, radar and microwave communication sites; hospital X-rays and
other imaging or treatment equipment and even elements of the radio system itself.
Non-linear devices used in electronics are capable of rectifying or demodulating strong
pickups in the analog portions of the system. The result of this interference is audio
noise, hum or unwanted external audio.
The proximity of the system installation to sources of interference should be
investigated prior to installation.
Shielding of external audio circuits twisted pairs is usually not required in balanced
applications. Digital data circuits are usually shielded for regulatory and/or
performance reasons. These special shielding requirements apply to RS-232, RS-422,
Ethernet and other equipment of similar applications. Consult Motorola engineering
for application requirements.
See Section E-1 of the Motorola R56—Standards and Guidelines for Communications Sites
for more detailed information.
2-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INTERFACE PROTECTION
INTERFACE PROTECTION
...................................
..
The engineering design of the CommandSTAR Lite equipment employs several
methods for minimizing problems due to grounding and other faults in equipment
connected externally.
All analog audio circuits such as telephone inputs/outputs and CommandSTAR Lite
equipment uses transformer coupling. Transformer coupling disconnects any external
audio ground, eliminating common mode noise due to ground loops. It also minimizes
the risk of equipment damage from common mode (between wire and ground) high
voltage transients. Differential transients (between two wires) are also inhibited from
doing damage by using transient suppressors connected across the secondary of the
transformer.
All discrete (ON/OFF switch) inputs to CommandSTAR Lite use optical couplers.
These devices convert current to light that is detected by a light sensitive diode without
electrical contact with the input circuit. This device similarly disconnects any source
ground.
All analog audio inputs to the system are converted to digital format for processing and
switching. This method of handling audio minimizes crosstalk due to ground loops
and other mechanisms within the electronic equipment.
INTERFACE WIRING
...................................
..
Wiring connections between the Motorola system and customer equipment are made
via a cross-connect block. Typically, a cross-connect block is an equipment frame or
cabinet that houses terminal strips, connectors and jack fields as required.
As an alternative, the system can be wired first to an intermediate surge-protected
cross-connect or local surge-protected cross-connect block, that is then wired to a main
cross-connect. All external equipment are usually wired to their own intermediate
cross-connect block, then to the same main cross-connect clock. Systems are
interconnected at the main cross-connect. Bridging clips and jack fields may be
provided at the main cross-connect to allow for the easy separation of systems for
troubleshooting and maintenance.
Planning for the installation must include additional space requirements for cross-
connect facilities, cable trays, conduits, floor and wall passages and worker access. A
drawing should be prepared to show and label all locations of equipment, cable trays,
cable routes, cross-connects, power supplies and grounding. The wiring tables describe
the detailed connections of all circuits installed.
See Section 5 of the Motorola R56—Standards and Guidelines for Communications Sites for
site design information.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 2-5
FIRE PROTECTION CHAPTER 2: SITE PREPARATION
FIRE PROTECTION
...................................
..
Lightning or power transients can cause fires not preventable by circuit breakers and
fuses. Clean agent fire extinguishing systems are preferred for the protection of fires
caused by electrical equipment failures. The instant and dry operation of these systems
confines damage to the faulted equipment. Sprinklers, though required in most
buildings, will cause considerable damage to the equipment installation. Clean agent
extinguishing systems will respond before sprinklers and usually prevent any
equipment fire from reaching a magnitude otherwise possible with other systems.
fire protection information.
LIGHTNING PROTECTION
...................................
..
Lightning protection should be implemented at the point of entry of the building.
Severe damage can result to a building and electronic equipment if lightning protection
is done only at the equipment level.
more detailed information.
2-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
INSTALLING THE COMMANDSTAR

3
LITE CONSOLE 3
...................................
....
This chapter describes the installation procedures for the CommandSTAR Lite
consoles. Before installing the system, you must read the handling instructions
regarding protection against ESD and the site preparation described in Chapter 2, “Site
Preparation.”
INTRODUCTION
...................................
..
The site-specific CommandSTAR Lite Configuration Manual should be used with this
chapter as it specifies the quantity of hardware supplied, defines the console layouts,
provides the cross-connection details from the CommandSTAR Lite to the customer
cross-connect block, identifies the software package version and more.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-1
DESKTOP INSTALLATION CHAPTER 3: INSTALLING THE COMMANDSTAR LITE CONSOLE
DESKTOP INSTALLATION
...................................
..
The Desktop installation is much simplified in the fact that the Desktop console is
shipped completely assembled as ordered by the customer. The Desktop installation
consists of:
• Placing the Desktop consoles on a desk or a table
• Connecting to the peripheral equipment (jackboxes, microphone, operator
headset and others) to the consoles
FIGURE 3-1 TYPICAL DESKTOP CONSOLE LAYOUT
3-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL RACKMOUNT INSTALLATION
RACKMOUNT INSTALLATION
...................................
..
The Rackmount console is characterized by rack-mounted control modules installed on
a standard 19-inch EIA-size cabinet as shown in Figure 3-2. The CommandSTAR Lite
main board and any optional modules are located in a rackmount box, typically located
either horizontally beneath the Master frame or at the bottom of the console on end as a
free-standing tower.
Operator Control
Modules mounted
in a rack
Main Board
mounted in
Rackmount
box
FIGURE 3-2 TYPICAL RACKMOUNT CONSOLE
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-3
MODULE INSTALLATION CHAPTER 3: INSTALLING THE COMMANDSTAR LITE CONSOLE
MODULE INSTALLATION
...................................
..
The modules are shipped already mounted as part of a Master frame (3210775) or an
Additional frame (3210577). Figure 3-3 shows a typical fully configured Rackmount
using different frames.
WARNING
Before removing or replacing an operator module in a desktop or a
rackmount, make sure the power is turned off. Failure to shut down the
power may result in permanent damage to the modules.
NOTE
Constraints of power distribution and cable length limit the placement of
operator control modules to the Master frame and the first Additional frame
only. The second Additional frame is reserved for speakers, although the
speakers can be moved to the Master frame or the first Additional frame if
there are fewer than eight (8) operator control modules.
3-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL MODULE INSTALLATION
Frame #3
(Additional)
(Control modules
cannot be installed
in this frame)
{ Unselect
Speaker BLANK BLANK
Select
Speaker
2210223-2 (x2)
Speaker Cable
Frame #2
(Additional)
{ DCCM DCCM DCCM DCCM
3220316-1 (x4)
Control Module Cable
Frame #1
(Master)
{ DCCM ACM
Keypad
Module
DCCM
is located at the back of

the Master Frame. {
This printed circuit board
J9
J1
J8
J3
J7
J4
J6
J2
2210244-1 (x2)
Main Board Cable
J1 J2
19" Rackmount Lite

Box
(Top View)
FIGURE 3-3 COMMANDSTAR LITE RACKMOUNT CONSOLE (BACK VIEW)
To install the operator control modules in racks:
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-5
PROCEDURE 3-1 HOW TO INSTALL THE OPERATOR CONTROL MODULES IN RACKS
1 Refer to your Configuration Manual or consult the site manager for the
precise mounting location of each frame in the appropriate position.
2 Insert the clips shown in Figure 3-4 to line up with the holes in the console
furniture.
NOTE
When installing the frames in Centracom console furniture,
blocks must be inserted behind the side of the frame to make
the side of the Centracom console level across the width of the
mounting area. These blocks are generally made of Bakelite and
the back is equipped with a tab that can be peeled-off to reveal
a sticky surface. The spacing blocks can be glued to the
Centracom mounting surface to assure a firm, even surface to
mount the frame.
3 Align the frame with the appropriate holes in the console furniture.
4 Tighten the screws supplied with the frame to the console furniture. Make
sure that you do not overtighten the screws as this might damage and
distort the side of the frame.
5 Push the screw cover over the top of the screws to cover the screws.
6 Repeat steps 2-5 for the remaining frame(s).
3-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
Console
CONSOLE
A Frame
MODULES
MOTOROLA Comm andSTAR
AND
FRAMES
Screws
A
Select Busy Unselect
Clips
Screws
Cover
Spacer blocks
RACKMOUNT SCREWS
BOX
FIGURE 3-4 CONSOLE FRAME MOUNTING PROCEDURE
Using the flat, ribbon cables (3220316) supplied with your system, connect each the
operator control module (maximum of four modules per frame) on the Additional
frame to one end of the cable, connect the middle connector to the operator control
module directly below it on the Master frame, then connect the other end of the cable to
the connector (J6–J9) directly below it on the printed circuit board at the back of the
Master frame. Refer to Figure 3-3 on page 3-5 for a detailed view.
WARNING
Do not connect any operator modules while power is on. This may
permanently damage the LED display on the modules.
Normally, the Select and Unselect speakers are assembled as part of an Additional
frame. It is a good practice, however, to assure that the connections to both speakers are
properly established.
Make sure that the Select speaker is connected to J4 of the printed circuit board at the
back of the Master frame using a speaker cable (2210223). The Unselect speaker should
be connected to J3 on the same board using the same type of cable. Refer to Figure 3-3
on page 3-5 for a detailed view.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-7
The rackmount box containing the CommandSTAR Lite circuitry comes with four L-
brackets. Two L-brackets may be used to attach the rackmount box securely to the rack
in a horizontal orientation (See Figure 3-5) or four brackets may be used as stabilizers to
permit the box to stand vertically on one end like a tower (See Figure 3-6).
FIGURE 3-5 RACKMOUNT BOX IN HORIZONTAL ORIENTATION
FIGURE 3-6 TWO VIEWS OF RACKMOUNT BOX IN VERTICAL ORIENTATION
The following peripheral equipment may be connected directly to the console back
panel:
• Power cable
• Telephone line
• Instant logging recorder
3-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
• CSDM Lite
• I/O module
• PTT footswitch
• Gooseneck microphone
• Supervisor headset
• Operator headset
• Deskmic
• Call Director
• Punch-block cables for access to radio channels
• Ground
Peripheral equipment is connected to the back panel of the console located at the lower
rear panel. Table 3-1 describes the function of each connector on the back panel. See
Figure 3-7 on page 3-10 and Figure 3-4 on page 3-7 for a view of the equipment that
may be connected and to see the back panel with connections.
TABLE 3-1 CONSOLE INTERFACE DESCRIPTION
Connector Name Interface Description

+5 V IN Connection for the power cable.
CO LINE Connection for two (2) telephone lines.
LOG REC Connection for the instant logging recorder.
CSDM/RS232 Connection for the CSDM Lite, serial printer, WWWB receiver, or external paging encoder.
EXT. I/O Connection for an I/O Module.
MODULE
MIC Connection for a gooseneck microphone.
FT SW Connection for a PTT Footswitch.
SUPV Connection for a supervisor headset jackbox.
OPR Connection for an operator headset jackbox.
DESKMIC Connection for a desktop microphone jackbox.
CALL DIR Connection for the Call Director.
CH 1-4 Connection to the punch block for radio channels 1 to 4.
CH 5-8 Connection to the punch block radio channels 5 to 8.
GND Connection to site ground.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-9
To power
To telephone lines (optional)
To Instant Logging Recorder (optional)
To CSDM Lite, serial printer, or WWVB receiver (optional)
To I/O module (optional)
To gooseneck microphone (optional)
To PTT footswitch (optional)
To supervisor headset (optional)
To operator headset (optional)
To desktop microphone (optional)
To Call Director (optional)
To channels 5-8 (optional)
To channels 1-4
To site ground
CSDM/RS232
CH. 5-8
+5VIN CO LOG HEADSET CALL

LINE REC MIC FT. SW. SUPV OPR DESKMIC DIR
EXT. I/O MODULE
CH. 1-4
GND
FIGURE 3-7 MAIN CONSOLE BACK PANEL CONNECTIONS (ALL MODELS)
3-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL EQUIPMENT ADJUSTMENT
EQUIPMENT ADJUSTMENT
...................................
..
Each CommandSTAR Lite console is shipped with the microphone sensitivity adjusted
for the standard audio accessories used under normal conditions. Should the
microphone sensitivity require adjustment, use the following procedure.
WARNING
These adjustments are potentially dangerous procedures. Excessively
high gain may cause distortion and/or output amplifier saturation.
When adjusting potentiometers, you should verify that the resultant
quality of the audio signal default values are not exceeded.
OPERATOR HEADSET MICROPHONE SENSITIVITY

ADJUSTMENT
The sensitivity can be adjusted using potentiometer R28 on the console main board.
To adjust the operator headset microphone sensitivity: B
PROCEDURE 3-2 HOW TO ADJUST THE OPERATOR HEADSET MICROPHONE SENSITIVITY A
1 Use the multi-meter to measure the resistance between the single pin on
the bottom (side nearest the back panel) of R28 and the left-most pin on the
top (side farthest from the back panel) of R28.
2 Rotate R28 to adjust the value.

Result: The lower the value is, the higher the gain. The default value for
R28 is 16.3 K ohms.
SUPERVISOR HEADSET MICROPHONE ADJUSTMENT

To adjust the supervisor headset microphone: B
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-11
EQUIPMENT ADJUSTMENT CHAPTER 3: INSTALLING THE COMMANDSTAR LITE CONSOLE
PROCEDURE 3-3 HOW TO ADJUST THE SUPERVISOR HEADSET MICROPHONE
1 Use a multi-meter to measure the resistance between the single pin on the
bottom (side nearest the back panel) of R34 and the left-most pin on the

Result: The lower the value is, the higher the gain. The default value for
R34 is 16.3 K ohms.
CALL DIRECTOR AUDIO INPUT ADJUSTMENT

The sensitivity of the Call Director’s carbon interface can be adjusted using
potentiometer R22 on the console main board.
To adjust the call director audio input: B
PROCEDURE 3-4 HOW TO ADJUST THE CALL DIRECTOR AUDIO INPUT A
NOTE
The lower the value is, the higher the gain. The default value
for R22 is 4.92 K ohms.
INTERNAL MICROPHONE ADJUSTMENT

To adjust the internal microphone: B A
PROCEDURE 3-5 HOW TO ADJUST THE INTERNAL MICROPHONE
1 Use a multi-meter to measure the resistance between the two pins on the
top (side nearest the back panel) of R140.
NOTE
3-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
GOOSENECK MICROPHONE SENSITIVITY ADJUSMENT

To adjust the gooseneck microphone sensitivity: B
PROCEDURE 3-6 HOW TO ADJUST THE GOOSENECK MICROPHONE A
NOTE
NOTE
You can only connect one (1) gooseneck or one (1) deskmic at a time, not
both.
DESKMIC SENSITIVITY ADJUSTMENT

To adjust the deskmic sensitivity: B
PROCEDURE 3-7 HOW TO ADJUST THE DESKMIC A
NOTE
for R18 is 10 K ohms.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-13
For information on adjusting audio input levels, see the section on radio channel
configuration in Chapter 4 of the CommandSTAR Lite System Database Manager Manual
for RX Level, RX detect threshold, and RX hangover delay settings. Typical settings are:
RX Level = –10 dBm, RX detect threshold = –29 dB, and RX hangover delay = 2000 ms.
HEADSET JACKBOX INSTALLATION

To install the headset jackbox:
PROCEDURE 3-8 HOW TO INSTALL THE HEADSET JACKBOX
1 Before installing the operator headset jackbox, consult the site manager for
the precise location of the jackbox then measure the cable length for the
Desktop-to-operator jackbox path.
2 If applicable, before installing the supervisor headset jackbox, consult the

site manager for the precise location of the jackbox then measure the cable
length for the Desktop-to-supervisor jackbox path.
3 Install the operator and/or supervisor headset jackbox (Figure 3-8) in the
location designated by the site manager. Ensure that the cable length is
adequate to connect to the console electronics before mounting. Figure 3-1
on page 3-2 shows a typical table installation.
FIGURE 3-8 INSTALLING THE HEADSET JACKBOX (BLN7074)
MODIFYING A SIX-WIRE JACKBOX FOR USE WITH 4-

WIRE HEADSETS (BLN7074)
Some models of headset jackbox (e.g., BLN7074) are equipped to handle a headset that
has its own PTT button. These headsets and jackboxes use six (6) wires rather than four
(4). When a four-wire headset (without a PTT button) is plugged into one of these
jackboxes, the headset microphone transmits continuously on the selected channel.
3-14 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
To modify such a jackbox to work with a four-wire headset:
PROCEDURE 3-9 HOW TO MODIFY A SIX-WIRE JACKBOX
1 Open the jackbox cover.
2 Cut the RED wire and the jumper wire as shown in Figure 3-9 on page
3-15.
3 Close the jackbox cover.
GRY
7
BLK
4 Cut
BLU wires
1
ORG
5
here
N.C.
RED
N.C. 3
YEL
2
YEL & BRN BRN
8
GRN
6
FIGURE 3-9 MODIFYING A SIX-WIRE JACKBOX (BLN7074)
INSTALLING THE HEADSET JACKBOX (DDN6516)

To install the headset jackbox:
PROCEDURE 3-10 HOW TO INSTALL THE HEADSET JACKBOX
1 Before installing the headset jackbox, consult the site manager for the
precise location of the jackbox then measure the cable length for the
desktop-to-operator jackbox path or, if applicable, the desktop-to-
supervisor path. The cable length must not exceed six (6) feet.
2 Install the operator or supervisor headset jackbox in the designated

location using the four (4) mounting tabs. The tabs will accommodate up
to a #8 screw (not supplied).
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-15
CONNECTING TO A COMMANDSTAR LITE CONSOLE
Operator Supervisor
Headset Headset
CSDM/RS232
CH. 5-8
+5VIN CO LOG HEADSET CALL

LINE REC MIC FT. SW. SUPV OPR DESKMIC DIR
EXT. I/O MODULE
CH. 1-4
GND
Console Deskset Console Deskset
Dual Footswitch (BLN6732) (Drawing not to scale)
FIGURE 3-10 CONNECTING THE JACKBOX TO THE COMMANDSTAR LITE(DDN6516)
To connect the jackbox to the CommandSTAR Lite console:
PROCEDURE 3-11 HOW TO CONNECT THE JACKBOX TO THE COMMANDSTAR LITE
1 Prepare a cable as shown in Figure 3-11 or use a standard LAN cable

(CAT5). The cable length must not exceed six (6) feet.
2 Plug one end of the cable into the connector on the jackbox labelled
Console and plug the other end into either the connector on the console
labelled OPR or the one labelled SUPV, as shown in Figure 3-4 on page
3-7.
8 123
4567 4567
123 8
To Jackbox To Console
FIGURE 3-11 JACKBOX-TO-CONSOLE CABLE
3-16 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
MODIFYING A SIX-WIRE JACKBOX INTO A FOUR-WIRE

JACKBOX (DDN6516)
This headset jackbox is equipped to handle a
headset that has its own PTT switch. These S1 S2
headsets use six (6) wires rather than four (4) 6-wire (default) IN IN
wires. When a four-wire headset (without a PTT 4-wire OUT OUT
switch) is plugged into an unmodified jackbox, the
headset microphone transmits continuously on the selected channel.
To modify the jackbox to work with a four-wire headset:
PROCEDURE 3-12 HOW TO MODIFY THE JACKBOX TO WORK WIH A FOUR-WIRE HEADSET
1 Open the jackbox cover. Use a Phillips screwdriver to remove the four (4)
screws in its base.
2 Carefully separate the top and bottom covers by unplugging the two
plastic connectors.
3 Use a Phillips screwdriver to remove the two (2) screws holding the PC
board to the jackbox housing.
4 Cut the wire for jumpers S1 and S2 (circled in Figure 3-12).
5 Replace the PC board and reconnect the two small connectors.
6 Close the jackbox cover and replace the screws.
FIGURE 3-12 SIX-WIRE TO FOUR-WIRE JACKBOX SCHEMATIC WITH PIN-OUT; LEFT GRAPHIC
CONNECTORS, IN ORDER : DESKSET (J2) AND CONSOLE (J1)
In order to support the go-ahead tone feature of trunked radio, a full-duplex, four-wire
circuit must be used.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 3-17
3-18 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
CONSOLE-TO-CSDM LITE
4
INTERCONNECTION 4
...................................
....
This chapter provides installation information regarding CSDM Lite-to-console
interconnection.
INTRODUCTION
...................................
..
The CSDM Lite is used for reconfiguring consoles, logging events for analysis and
archiving, monitoring built-in tests for maintenance and reliability, and upgrading to a
new release of software.
The main components of the CSDM Lite are:
• CSDM Lite software • Mouse and keyboard
• Intel PC or equivalent with 300 • Hard disk (2.0 GB minimum)

MHz processor
• Windows XP Professional • 128 MB RAM
• Super VGA or higher video card • Printer port

capable of 800 x 600 resolution
• CD-ROM or DVD-ROM • COM port
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 4-1
INTRODUCTION CHAPTER 4: CONSOLE-TO-CSDM LITE INTERCONNECTION
(CABLE CDN6181 OR CDN6182)
COM1 PORT CSDM/RS232 PORT

OR
MODEM MODEM
(customer- (customer-
supplied) supplied) CONSOLE
CSDM LITE TERMINAL
FIGURE 4-1 CSDM LITE-TO-CONSOLE CONNECTION
The CSDM Lite must be physically connected to the console you wish to reconfigure,
monitor, or test.
The CSDM Lite and the console are connected with a cable equipped with a DB9
connector at both ends or a DB9 at the console end and a DB25 at the PC end. The
pinout connections are given below.
TABLE 4-1 RS-232 CONNECTOR PINOUTS
DB9 DB9 DB25

Function Color
Console Side PC Side PC Side
RX 3 Yellow 2 3
TX 2 Green 3 2
GND 5 Red 5 7
Figure 4-2 shows the DB9 to DB9 cable that connects between the console and the PC.
25 feet
DB 9 DB 9
Cable label
3210565
Console side
PC side
FIGURE 4-2 DB9 TO DB9 CONNECTORS AND CABLE FROM CONSOLE TO PC (CDN6182)
Figure 4-3 shows the DB9 to DB25 cable that connects between the console and the PC.
4-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INTRODUCTION
25 feet
DB 9 DB 25
Cable label
3210564
Console side
PC side
FIGURE 4-3 DB9 TO DB25 CONNECTORS AND CABLE FROM CONSOLE TO PC (CDN6181)
Use the CSDM Lite to verify the operational status of all peripheral equipment
connected to the console.
PROCEDURE 4-1 HOW TO VERIFY THE OPERATIONAL STATUS OF PERIPHERAL EQUIPMENT

USING THE CSDM LITE
1 Connect the CSDM Lite to the console.
2 Select the Hardware Diagnostics dialog box. (Select Tools > Diagnostics >
Hardware.)
3 Review the status of connected peripheral equipment.
4 If the status of any peripheral is not “passed”, consult Chapter 8,

“Troubleshooting Specific Problems.”, for troubleshooting information.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 4-3
INTRODUCTION CHAPTER 4: CONSOLE-TO-CSDM LITE INTERCONNECTION
4-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
OPTIONS AND UPGRADE

5
PROCEDURE 5
...................................
....
INTRODUCTION
...................................
..
This chapter describes procedures required to install optional equipment. The
following procedures are described:
• Opening the Desktop Assembly
• Closing the Desktop Assembly
• Releasing an Operator Control Module from the Console
• Installing an Operator Control Module in the Console
• Adding and Removing Operator Control Modules
• Installing the Four-channel Expansion Module
• Installing an I/O Shelf or an I/O Box
• Installing a Two-CO Line Module
• Installing a Digital Radio Interface Module
• Installing a Direct Current Option Module
• Labelling the Digital Radio Control Module and Keypad
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-1
OPENING THE DESKTOP ASSEMBLY CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
OPENING THE DESKTOP ASSEMBLY

...................................
..
CAUTION
Before opening the Desktop console, make sure the power to the
console is removed and that all the cables are disconnected from the
Desktop backplane. Failure to remove the power may result in
permanent damage to the display units on the Operator Control
modules.
To open the Desktop assembly, follow these steps (you require one (1) Phillips
screwdriver):
5-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL OPENING THE DESKTOP ASSEMBLY
PROCEDURE 5-1 HOW TO OPEN THE DESKTOP ASSEMBLY
1 The top of the Desktop assembly is held to the bottom part with five (5) pan head Phillips screws;
three (3) at the back, and two (2) at the fron. Remove the five (5) Phillips screws.
3 screws at the back
Do not Do not
remove remove
2 screws at the front
NOTE
Do not remove the screws at the right and left sides of the underside.
2 Once the top of the Desktop assembly is free, bring the Desktop forward and up at a 90° angle, while
holding the top of the desktop.
CAUTION
Pulling too hard or too far on the desktop assembly may damage the cabling.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-3
CLOSING THE DESKTOP ASSEMBLY CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
PROCEDURE 5-1 HOW TO OPEN THE DESKTOP ASSEMBLY
3 Tilt the bottom of the Desktop assembly by another 20° while holding the top of the Desktop. By
tapping the back of the console gently, as shown in (B), the top of the Desktop should loosen and come
forward. If the top of the Desktop does not come loose, you can use nail pressure, as shown in (A), to
help it come loose.
A 20º
TOP
B
Tap gently
90º
BOTTOM
FRONT
4 Place the Desktop assembly back on your working area and hold the top of the Desktop at a 30° angle,
which should give enough room to work inside the unit.
5 Remove the cables from the main board, then remove the top of the Desktop assembly carefully and
set it on a static free pad to avoid damage.
CLOSING THE DESKTOP ASSEMBLY

...................................
..
CAUTION
When closing the Desktop assembly, make sure that no cables are
protruding from the console. A cable that is not completely inside the
console when the cover is closed may be damaged by pinching.
To close the Desktop assembly, follow these steps:
5-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL RELEASING AN OPERATOR CONTROL MODULE FROM THE CONSOLE
PROCEDURE 5-2 HOW TO CLOSE THE DESKTOP ASSEMBLY
1 Make sure that all the modules are properly inserted and secured on the
top of the Desktop assembly. All the modules must be connected to their
respective cable and all the cables must be connected and secured to the
main board.
2 Carefully set the top of the Desktop on the top of the plastic housing and
press it closed.
3 Move the unit into a position that allows you to insert and tighten the five
pan head Phillips screws using a Phillips screwdriver at the bottom of the
console. Step 3 of Procedure 5-1 on page 5-3 shows the location of the
screws.
NOTE
Make sure that your other hand protects the top of the console
from falling.
4 Insert and tighten each pan head Phillips screw in the holes provided at
the bottom of the console plastic cover making sure not to overtighten the
screws in the process.
RELEASING AN OPERATOR CONTROL

MODULE FROM THE CONSOLE
...................................
..
To release an operator control module from the Desktop, the top of the desktop must be
opened and the module must be released from the rear of the Desktop top panel (see
Procedure 5-1 “How to open the desktop assembly,” on page 5-3).
To release an operator control module from the open console:
PROCEDURE 5-3 HOW TO RELEASE AN OPERATOR MODULE FROM THE OPEN CONSOLE
1 Once the top of the Desktop assembly is open, lift it carefully and locate
the module to be released from the desktop.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-5
RELEASING AN OPERATOR CONTROL MODULE FROM THE CONSOLE CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
PROCEDURE 5-3 HOW TO RELEASE AN OPERATOR MODULE FROM THE OPEN CONSOLE
2 Remove the cable from the module.
3 Press the two (2) module latches while gently pushing the module out.
Module
latches
Result: The operator module pops out.
CAUTION
When detaching the ribbon cable from an operator control module,
hold the connector, not the cable. Pulling on the cable may damage it.
NOTE
Make sure that your other hand protects the module from falling.
To remove an operator control module from a Rackmount console, follow Steps 2 and 3.
5-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INSTALLING AN OPERATOR CONTROL MODULE IN THE CONSOLE
INSTALLING AN OPERATOR CONTROL

MODULE IN THE CONSOLE
...................................
..
To install a module in a Desktop console, proceed with the procedure for “Releasing an
Operator Control Module from the Console,” on page 5-5, but in reverse, making sure
that the module is properly connected and secured and that the cabling is properly
connected and secured. Finish by closing the Desktop assembly as described on
“Closing the Desktop Assembly,” on page 5-4.
ADDING AND REMOVING OPERATOR CONTROL

MODULES
...................................
..
Whenever you add or remove an operator control module in the Desktop console, you
must update the console configuration stored in the CSDM Lite. Connect the CSDM
Lite to this console, log on to the CSDM Lite, and select Console>Module from the
Configuration menu.
This step is important because the CSDM Lite updates the database it uses to assess
problems with the CommandSTAR Lite console. The CSDM Lite assigns identification
addresses to each module that is added to the console. On the CSDM Lite, select
File>Report>Configuration to view the Console Configuration Report, which shows
the identification address assigned to a new module.
Consult the User Manual for the CommandSTAR Lite System Database Manager for more
information on configuring the Desktop console and viewing reports.
The module address must be set in the module using the DIP switches at SW1 of each
module. See “SW1 Operator Control Module ID” on page A-11.
When adding a new operator control module, you should proceed in the following
order:
1. Update the configuration database in the CSDM Lite.
2. View or print the Console Configuration Report to get the module identification
address.
3. Set the module address using the DIP switches at SW1.
4. Install the new module in the Desktop console.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-7
INSTALLING THE FOUR-CHANNEL EXPANSION MODULE CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
INSTALLING THE FOUR-CHANNEL EXPANSION

MODULE
...................................
..
The Four-channel Expansion module adds the capability of interfacing to four
additional radio channels (5–8). The module, shown in Figure 5-1 (with optional Digital
Radio Option module attached) is designed for easy insertion.
FIGURE 5-1 FOUR-CHANNEL EXPANSION MODULE (WITH OPTIONAL DIGITAL RADIO

INTERFACE MODULE)
To install a Four-channel Expansion module, follow these steps (you require one (1)
Phillips screwdriver):
5-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INSTALLING AN I/O SHELF OR AN I/O BOX
PROCEDURE 5-4 HOW TO INSTALL A FOUR-CHANNEL EXPANSION MODULE
1 Open the Desktop assembly as described in Procedure 5-1 “How to open

the desktop assembly,” on page 5-3.
2 Locate the position reserved for the Four-channel Expansion module,

above the main board and toward the left-hand side. The champ connector
on the Four-channel Expansion module fits into the opening in the console
back panel above the champ connector for channels 1–4.
NOTE
Consult the “Component Layout Diagrams” on page B-1 for
information on the locations of components.
3 Insert the three locking support posts into their receptacles in the main
board (MH4, MH5, MH6).
4 Remove the metal protector covering the opening for the connector in the
console back panel.
5 Insert the champ connector of the expansion module into the opening in
the console back panel above the main board.
NOTE
The locking brackets must be closed for the connector to fit
through the hole in the console cabinet.
6 Slide the expansion module into place making sure that the pins of the two
connectors on the underside at the near end of the module line up
correctly with the two receptacles on the main board.
7 Press the Four-channel Expansion module downward until the pins of the
connectors are correctly inserted into their receptacles on the main board
and the locking support posts are all the way through.
8 Check to make sure the module is seated correctly.
9 Insert and tighten the two Phillips screws on either side of the champ
connector at the back panel of the console.
INSTALLING AN I/O SHELF OR AN I/O BOX

...................................
..
The CommandSTAR Lite supports connection to two models of I/O module:

• I/O Box (no longer available) containing a single I/O module
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-9
INSTALLING AN I/O SHELF OR AN I/O BOX CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
• I/O Shelf, containing up to four I/O modules, including one I/O controller
module, which handles addressing and communications for all I/O modules in
the I/O Shelf
Both types of I/O module can be connected to the same console. Installation of the I/O
Shelf is described first, followed by a description of installation details particular to the
I/O Box, starting at “Protection for Relay Contacts and Opto-Couplers” on page 5-16.
The following sections describe details that are common to both types of I/O module:
• “Console Connector for I/O Shelf and I/O Box” on page 5-12
• “Protection for Relay Contacts and Opto-Couplers” on page 5-16
• “Making I/O Module Inputs and Outputs Available on the Desktop” on page
5-21
CAUTION
The I/O Shelf must be powered OFF when connecting to a
CommandSTAR Lite console. The console must be powered OFF when
connecting an I/O Box. Connecting an I/O module to a console with the
power on could result in damage to the console, I/O box or I/O shelf.
NOTE
To enable the opto-coupled inputs of an I/O module, the common lead
(Com) must be connected to the +5 volt lead (+5 V) at the back of the I/O
module. Input detection is done with a ground lead.
NOTE
When you enable access to I/O modules using the CSDM Lite, it is best to
start with the lowest identification number (for example, 30H) and enable
the I/O modules sequentially from lowest to highest. Keep this in mind as
you proceed with the installation process. Don’t assign I/O indication
numbers randomly.
I/O SHELF DESCRIPTION

If your CommandSTAR Lite™ requires the installation of one or more I/O modules,
proceed as detailed in this section. The I/O Shelf is available as a rack-mountable unit
with up to four I/O modules on cards. Each I/O module card has six relay contacts and
12 opto-coupled inputs. Input and output are available via serial link. Each
CommandSTAR Lite™ supports one fully configured I/O Shelf with four I/O module
cards each, for a total of 24 relay contacts and 48 opto-coupled inputs.
I/O modules can be put to such uses as voting comparators, remote operation of doors,
alarms, Main/Standby operation and visual indicators from console control at the
operator position of an CommandSTAR Lite™ installation. Consult the CommandSTAR
Lite System Database Manager Manual (6880309K01) for information on configuring I/O
modules for use.
5-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
The I/O Shelf consists of a metal housing with a male DB25 connector to provide input
and output to and from the console for up to four I/O module cards. Each I/O module
card has its own 50-pin champ connector for serial communication with relays and
opto-couplers. Each I/O module card is a printed circuit board (PCB) with relay output
and opto-coupled input.
The I/O Shelf housing is black steel 19 in. (480 mm) wide by 7 in. (178 mm) deep by 2
in. (51 mm) high. The I/O module relays are form C dry closures with a 1 A maximum
at 24 VAC maximum; switching power is 30 watts maximum. The opto-coupled inputs
of the I/O module cards have 5 kOhm impedance and an unbalanced 5 to 12 mA input
current.
FIGURE 5-2 I/O SHELF (FRONT VIEW)
FIGURE 5-3 I/O SHELF (BACK VIEW) WITH TWO I/O MODULES
I/O SHELF LED INDICATORS

The front panel of the I/O Shelf shows five LEDs. The LED labelled Sanity is tri-
colored and displays the status of the I/O Shelf. The possible LED states are:
• LED is flashing Green — Sanity; card is working properly
• LED is flashing Amber — no data communication with the CES
When the I/O Shelf shows no data communication, verify your cable connections
between the console and the I/O Shelf. If LED status does not change, contact the
Motorola System Support Center (1-800-221-7144).
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-11
• LED is Red — failure

When the I/O Shelf shows a failiure, replace the I/O Shelf controller module. If
the LED status doesn’t change, contact the Motorola System Support Center
(1-800-221-7144).
The four LEDs labelled I/O 1 to I/O4 show green when an I/O module card is present
on the corresponding slot. For example, if an I/O module card is present in the second
slot on the I/O Shelf, the I/O 2 LED is lit.
FIGURE 5-4 I/O SHELF BACK PANEL WITH FOUR MODULES SHOWING CONNECTORS
CONSOLE CONNECTOR FOR I/O SHELF AND I/O BOX

The I/O Shelf and I/O Box connection to the CommandSTAR Lite console operates
over four leads: TX+, TX–, RX+, and RX–. If the I/O Shelf or I/O Box is operated
remotely (more than eight feet away from the console, to a maximum of 4000 feet), a
special cable with pin-out shown in Table 5-1 is required in order to connect it to the
console.
TABLE 5-1 25-PIN OPERATOR CONTROL MODULE PORT ON I/O MODULE (SHELF AND BOX)
Pin Signal Pin Signal
11 SHIELD 141 –TX ON
21 +TX ON 151 –RX ON
31 +RX ON 16 +5 V
4 +5V 17 +5 V
5 GND 18 GND
6 GND 19 GND
7 GND 20 +5 V
8 +5 V 211 +MOD-RST
91 –MOD-RST 22 VU
10 POT2 23 reserved
11 reserved 24 reserved
5-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE 5-1 25-PIN OPERATOR CONTROL MODULE PORT ON I/O MODULE (SHELF AND BOX)
Pin Signal Pin Signal
12 reserved 25 —
13 POT3
1 If the I/O Shelf or I/O Box is operated remotely (more than 8 ft. away from the con-
sole), use only the pins shown with a star (*). If used remotely, an external +5 VDC
supply (DDN7130A) is required on the I/O Box for operation.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-13
RELAY AND OPTO-COUPLER CONNECTOR

Each I/O module in the I/O Shelf has a separate 50-pin champ connector to provide
access to its six relays and 12 opto-couplers. Each relay can be connected for normally
closed or normally open operation. All six relays are duplicated in two banks: Bank A
and Bank B. You can connect to a relay using either Bank A or Bank B. You must make
sure to use the pair of pins from the same bank for each relay you connect.
TABLE 5-2 50-PIN CHAMP CONNECTOR FOR RELAYS AND OPTO-COUPLERS
PIN SIGNAL PIN SIGNAL

1 Opto-coupler 11 OPTO_IN1 26 Opto-coupler 21 OPTO_IN2
1 1
4 Relay 1 (B) Common COM_RLYB1 29 Relay 1 (B) Normally open NO_RLYB1
5 Relay 1 (B) Normally closed NC_RLYB1 30 Relay 1 (A) Normally closed NC_RLYA1
6 Relay 1 (A) Common COM_RLYA1 31 Relay 1 (A) Normally open NO_RLYA1
1 1
25 GND 50 GND
1 Active LOW
5-14 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CONNECTING ONE I/O SHELF TO THE CONSOLE

When one I/O Shelf is used, connect one end of cable DDN6923A to the 25-pin RS-422
connector at the back of the I/O Shelf, above the I/O Shelf controller module. Then
connect the other end of the cable to the connector labeled EXT. I/O MODULE at the
back of the console. Figure 5-5 shows a typical installation of one I/O Shelf connected
to a console.
FIGURE 5-5 I/O SHELF INSTALLATION
SETTING I/O MODULE ID FOR THE I/O SHELF

Each I/O module card in an I/O Shelf requires a module ID number to distinguish it
from other I/O module cards (or I/O Boxes) connected to the same console.
The I/O Shelf only needs to have one ID set for it. Setting the base ID for the I/O
controller module reserves the next three IDs for the other module cards that the Shelf
can hold, whether they are present or not. The I/O module IDs for all modules the
Shelf can hold are set using DIP switch S1, located near the rear of the I/O controller
module (in the slot labeled I/O 1). To gain access to DIP switch S1, remove the I/O
controller module from the I/O Shelf by loosening the two screws attaching it to the
back panel of the I/O Shelf and pulling gently.
Table 5-3 shows the base module IDs available for the I/O Controller module in an I/O
Shelf in the left-hand column. The other cells in each row show the IDs that are
automatically assigned to other I/O module cards in the Shelf. DIP switch settings for
each of the base IDs are as shown in Table 5-4 on page 5-16. The left-most column lists
the available base ID numbers. (All numbers in these tables are in hexadecimal format.)
The default address for the main I/O card is 30H. It can be changed to any value in the
I/O Controller column in Table 5-3 by setting DIP switch S1. See Figure 5-6 on page
5-16 for the location of DIP switch S1.
TABLE 5-3 AVAILABLE ADDRESSES FOR MODULES IN AN I/O SHELF
I/O Controller I/O Module 2 I/O Module 3 I/O Module 4

30H 31H 32H 33H
34H 35H 36H 37H
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-15
TABLE 5-3 AVAILABLE ADDRESSES FOR MODULES IN AN I/O SHELF
I/O Controller I/O Module 2 I/O Module 3 I/O Module 4

38H 39H 3AH 3BH
3CH 3DH 3EH 3FH
TABLE 5-4 I/O SHELF DIP SWITCH ID SETTINGS
ID BIT 1 BIT 2 BIT 31 BIT 4

30H OFF OFF ON OFF
34H OFF ON ON OFF
38H ON OFF ON OFF
3CH ON ON ON OFF
1 For Release 2.6.0 and later versions of CommandSTAR Lite, Bit 3, the error checking
(EC) bit, must be ON (cyclical redundancy check). For earlier versions, the EC bit
must be OFF (checksum).
FIGURE 5-6 DIP SWITCH S1 ON I/O CONTROLLER
PROTECTION FOR RELAY CONTACTS AND OPTO-

COUPLERS
When using the console relays (output) or opto-couplers (input) with unprotected
external inductive impedances (for example, a solenoid), the console relays or opto-
couplers can be damaged. To prevent damage, install a diode type 1N4004 or
equivalent across the impedance as shown in Figure 5-7 on page 5-17. Otherwise, the
resultant inductive charge released during state changes on the console relay contacts
or opto-couplers can cause adverse system effects that might result in device failure
over time.
5-16 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
FIGURE 5-7 CONSOLE DC RELAY PROTECTION CIRCUIT — EXAMPLE
CONTACT
1N4004 INDUCTIVE
V LOAD
I/O BOX DESCRIPTION (NO LONGER AVAILABLE)

The I/O Box is packaged in a flame-retardant two-piece ABS plastic module. The gray
case is 5.24 in W x 5.24 in D x 2.01 in H and has a matte, textured finish.
Figure 5-8 shows that the face plate has apertures for 2 PCB-mount LEDs and 21 high-
current PCB terminal blocks (6 relays, +5 V, ground, and unused).
The I/O Box relays are form C dry closures with a 150 mA maximum or 60 VDC
maximum; switching power is 3 watts maximum. The opto-coupled inputs of the I/O
Box have 5 kOhm impedance and an unbalanced 5 to 20 mA input current.
FIGURE 5-8 I/O BOX (FRONT VIEW)
The terminal blocks have screw-clamp contacts that provide an easy and quick solution
for securing electrical and mechanical connections to the relay contacts and to both
+5 V and ground. All contacts are clearly labelled to identify their function.
Figure 5-9 shows that the back plate is assembled with:
• One male DB25 connector for RS-422 operation
• One male DB9 connector for analog-to-digital conversion (not used)
• One female DB9 connector for RS-232 operation (not used)
• One jack for the +5 V IN supply (optional external power supply)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-17
• 15 high current PCB terminal blocks providing connections to the 12 opto-coupler

inputs, a common input, +5 V, and to ground
FIGURE 5-9 I/O BOX (BACK VIEW)
The I/O Box relay contacts are clearly labelled 1–6 and the contacts for normally closed
operation are labelled NC; the contacts for normally open operation are labelled NO.
The opto-coupler contacts are clearly labelled 1–12. Use a flat-blade screwdriver to
loosen and tighten the contacts.
The I/O Box does not require the use of an external +5 V supply since the source of
power comes from the console when connected (RS-422 mode) at short range. If the I/
O Box is operated remotely (more than eight feet away from the console, to a maximum
of 4000 feet), a +5 VDC supply (P/N DDN7130) and a special cable with pin-out shown
in Table 5-1 on page 5-12 are required in order to connect the I/O Box.
In RS-422 mode of operation, the +5 V-IN jack is not required because the +5 V is
obtained from the cable feeding the 25-pin connector. The pin-out of the 25-pin
operator control module (OCM) port on the I/O Box is outlined in Table 5-1 on page
5-12.
5-18 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CONNECTING ONE I/O BOX TO THE CONSOLE

When one I/O Box is used, connect one end of cable DDN6923A to the RS-422
Operation port at the back of the I/O Box. Then connect the other end of the cable to
the connector labeled EXT. I/O MODULE at the back of the console. Figure 5-10 shows
a typical installation of one I/O Box connected to a console.
FIGURE 5-10 SINGLE I/O BOX INSTALLATION
DDN6923A
CONNECTING MULTIPLE I/O BOXES TO THE CONSOLE

A maximum of four I/O Boxes can be used together on each of the two console I/O
module ports for a total of eight I/O Boxes. When two or more I/O Boxes are used
together, connect one end of cable DDN6923 to one end of cable DDN6922A. Then
connect the other end of the cable to the connector labeled EXT. I/O MODULE at the
back of the console. Daisy-chain all the I/O Boxes used using cable DDN6922.
Figure 5-11 on page 5-19 shows a typical installation of four I/O Boxes connected to a
console.
FIGURE 5-11 MULTIPLE I/O BOX INSTALLATION
DDN6922A DDN6923A
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-19
SETTING I/O MODULE ID FOR THE I/O BOX
NOTE
The default ID factory setting for the I/O Box is 30H. If you connect more
than one I/O Box to any console, you must make sure that the DIP switch
settings inside the I/O Boxes indicate a different ID for each.
Each I/O Box requires an identification (ID) number to distinguish it from other
I/O modules (Boxes or Shelves) connected to the same console. In the I/O Box, an I/O
module ID is set using DIP switch S8. With jumpers S5, S7 and S16 IN, the standard
settings for DIP switch S8 are as shown in Table 5-5. The left-most column lists the
range of valid ID numbers in hexadecimal format; the remaining columns show which
bits of S8 must be ON and OFF to implement each ID number. DIP switch S8 is located
on the upper circuit board of the I/O Box, directly below the ribbon cable. To access the
DIP switches and jumpers, remove the two Phillips screws from the underside of the
module and lift off the top half of the cover.
TABLE 5-5 I/O BOX DIP SWITCH S8 — ID AND ERROR CHECK SETTINGS
ID BIT 11 BIT 2 BIT 3 BIT 4 BIT 5 BIT 6 BIT 7 BIT 8

30H ON ON OFF OFF OFF OFF OFF OFF
31H ON ON OFF OFF OFF ON OFF OFF
32H ON ON OFF OFF ON OFF OFF OFF
33H ON ON OFF OFF ON ON OFF OFF
34H ON ON OFF ON OFF OFF OFF OFF
35H ON ON OFF ON OFF ON OFF OFF
36H ON ON OFF ON ON OFF OFF OFF
37H ON ON OFF ON ON ON OFF OFF
38H ON ON ON OFF OFF OFF OFF OFF
39H ON ON ON OFF OFF ON OFF OFF
3AH ON ON ON OFF ON OFF OFF OFF
3BH ON ON ON OFF ON ON OFF OFF
3CH ON ON ON ON OFF OFF OFF OFF
3DH ON ON ON ON OFF ON OFF OFF
3EH ON ON ON ON ON OFF OFF OFF
3FH ON ON ON ON ON ON OFF OFF
1 For Release 2.6.0 and later versions of CommandSTAR Lite, Bit 1, the error
checking (EC) bit, must be ON (cyclical redundancy check). For earlier ver-
sions, the EC bit must be OFF (checksum).
5-20 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
DIP switch S10 is located next to DIP switch S8 on the upper circuit board of the I/O
Box, directly below the ribbon cable. Its bits should not be changed and should remain
as shown in Table 5-6.
TABLE 5-6 I/O BOX DIP SWITCH S10 SETTINGS
BIT 1 BIT 2 BIT 3 BIT 4

OFF ON ON OFF
MAKING I/O MODULE INPUTS AND OUTPUTS

AVAILABLE ON THE DESKTOP
Pins for relays 1–6 and opto-couplers 1–12 for modules in the I/O Shelf can be
identified using Table 5-2 on page 5-14. On the I/O Box, the relay contacts are clearly
labelled 1–6 and the opto-coupler contacts are clearly labelled 1–12.
These numbers are referenced in the CSDM Lite interface to allow you to identify
which relay or opto-coupler is being accessed. A maximum of 144 auxiliary
I/O resources can be made available at each console position.
PROCEDURE 5-5 HOW TO CONFIGURE I/O MODULE INPUTS AND OUTPUTS
1 In the CSDM Lite, assign the I/O module to the console to which you have
just physically connected it.
Select Configuration > Console > Console Layout.
Result: The Console Configuration — Console Layout dialog box
appears.
2 Select the I/O Modules button.

Result: The I/O Module Configuration dialog box appears.
3 Select the I/O module connected to the console.

Result: A check mark appears in the box for that I/O module.
4 Click OK.
Result: The Console Configuration — Console Layout dialog box closes.
5 In the CSDM Lite, configure the relays and opto-couplers you plan to use.
Select Configuration > Auxiliary I/O.
Result: The Auxiliary I/O dialog box appears.
6 To add a new relay or opto-coupler, select Add.

Result: A new I/O entry is added with default information.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-21
INSTALLING A TWO-CO LINE MODULE CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
PROCEDURE 5-5 HOW TO CONFIGURE I/O MODULE INPUTS AND OUTPUTS
7 Specify the information required to identify and use the new relay or opto-
coupler. See the CommandSTAR Lite System Database Manager Manual
(6880309K01).
8 Click OK.
Result: The Auxiliary I/O dialog box closes.
9 Save the database and upload it to the console.
10 At the console, select the I/O module resources available for use.
Consult the CommandSTAR Lite System Database Manager Manual (6880309K01) for
information on using the CSDM Lite interface and the CommandSTAR Lite Operator
Manual (6880309J99) for information on using the dispatcher interface.
INSTALLING A TWO-CO LINE MODULE

...................................
..
The Two-CO Line module adds the capability of interfacing to two telephone lines. The
module, shown in Figure 5-12 is designed for easy insertion.
FIGURE 5-12 TWO-CO LINE MODULE
5-22 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INSTALLING A TWO-CO LINE MODULE
To install a Two-CO Line module, follow these steps (you require one (1) Phillips
screwdriver):
PROCEDURE 5-6 HOW TO INSTALL A TWO-CO LINE MODULE

2 Locate the position reserved for the Two-CO Line module, above the main
board and toward the right-hand side.
NOTE
3 Insert the two locking support posts into their receptacles in the main
board (MH14, MH15).
4 Slide the Two-CO Line module into place making sure that the pins of the
two connectors on the underside (one at the near end and one at the far
end) of the module line up correctly with the two receptacles on the main
board.
5 Press the Two-CO Line module downward until the pins of the connectors
are correctly inserted into their receptacles on the main board and the
locking support posts are all the way through
7 DIP switch settings for the three DIP switches on this module must be as
shown in Table 5-7.
TABLE 5-7 TWO-CO LINE MODULE DIP SWITCH SETTINGS
Switch S1 S2 S3
BIT 1 OFF OFF OFF
BIT 2 OFF ON ON
BIT 3 OFF OFF OFF
BIT 4 OFF ON ON
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-23
INSTALLING A DIGITAL RADIO INTERFACE MODULE CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
INSTALLING A DIGITAL RADIO INTERFACE

MODULE
...................................
..
The Digital Radio Interface module adds the capability of interfacing to up to six
trunked digital radio channels. The module, shown in Figure 5-13, is designed for easy
insertion. The Digital Radio Interface module can support up to four radio channels. A
CommandSTAR Lite console in which a four-channel expansion module has been
installed requires two Digital Radio Interface modules to support five or six digital
channels.
FIGURE 5-13 DIGITAL RADIO OPTION MODULE
To install a Digital Radio Interface module for channels 1–4, follow these steps (you
require one (1) Phillips screwdriver):
PROCEDURE 5-7 HOW TO INSTALL A DIGITAL RADIO INTERFACE MODULE FOR CHANNELS 1-4

2 Locate the position reserved for the Digital Radio Interface module above
the main board, just to the right of the center line.
NOTE
5-24 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INSTALLING A DIGITAL RADIO INTERFACE MODULE
PROCEDURE 5-7 HOW TO INSTALL A DIGITAL RADIO INTERFACE MODULE FOR CHANNELS 1-4
board (MH1, MH2, MH3).
4 Slide the Digital Radio Interface module into place, making sure that the
pins of the two connectors on the underside (one at the near end and one
at the far end) of the module line up correctly with the two receptacles on
the main board.
5 Press the Digital Radio Interface module downward until the pins of the
and the locking support posts are all the way through
To install a Digital Radio Interface module for channels 5 or 61, follow these steps (you
require one (1) Phillips screwdriver):
PROCEDURE 5-8 HOW TO INSTALL A DIGITAL RADIO INTERFACE MODULE FOR CHANNELS 5
AND 6

2 Locate the position reserved for the Digital Radio Interface module above
the Four-channel Expansion module.
NOTE
information on the locations of components. The layout of the
Four-channel Expansion module is shown on Figure B-3 “Four-
channel Expansion Module (DDN6127),” on page B-4.
3 Insert the three locking support posts into their receptacles in the Four-
channel Expansion module (MH1, MH2, MH3).
4 Slide the Digital Radio Interface module into place, making sure that the
pins of the two connectors on the underside (one at the near end and one
at the far end) of the module line up correctly with the two receptacles on
the Four-channel Expansion Module.
1. Channels 7 and 8 cannot be configured as digital channels. The CommandSTAR Lite only supports six digital chan-
nels.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-25
INSTALLING A DIRECT CURRENT OPTION MODULE CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
PROCEDURE 5-8 HOW TO INSTALL A DIGITAL RADIO INTERFACE MODULE FOR CHANNELS 5
AND 6
5 Press the Digital Radio Interface module downward until the pins of the
connectors are correctly inserted into their receptacles on the Four-channel
Expansion module and the locking support posts are all the way through
it.
NOTE
To enable or disable digital radio, See “Dip Switch Settings” on page A-8.
INSTALLING A DIRECT CURRENT OPTION

MODULE
...................................
..
The Direct Current Option module permits direct current base station control for up to
four channels. The module, shown in Figure 5-14 is designed for easy insertion.
FIGURE 5-14 DIRECT CURRENT OPTION MODULE
To install a Direct Current Option module, follow these steps (you require one (1)
Phillips screwdriver):
5-26 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INSTALLING A DIRECT CURRENT OPTION MODULE
PROCEDURE 5-9 HOW TO INSTALL A DIRECT CURRENT OPTION MODULE

2 Locate the position reserved for the Direct Current Option module:
• For channels 1–4, along the left-hand side of the main board. (Look for
connectors P3DCA, P2DCA, and P1DCA.)
• For channels 5–8, along the right-hand side of the main board. (Look for
connectors P1DCB, P2DCB, and P3DCB.)
NOTE
board (MH8, MH9, MH19 for channels 1–4 or MH12, MH13, MH219 for
channels 5–8).
4 Slide the Direct Current Option module into place making sure that the
pins of the three connectors on the underside of the module line up
correctly with the two receptacles on the main board.
5 Press the Direct Current Option module downward until the pins of the
and the locking support posts are all the way through.
NOTE
To enable DC signaling or to re-enable tone signaling, See “Dip Switch
Settings” on page A-8.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-27
LABELLING THE DIGITAL RADIO CONTROL MODULE AND KEYPAD CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE
LABELLING THE DIGITAL RADIO CONTROL

MODULE AND KEYPAD
...................................
..
The CommandSTAR Lite Digital Radio Control Module (DRCM) emulates the
programmable features of Motorola MCS 2000 (model III), iDEN (M470/LM3000),
Digital Spectra (model W9—ASTRO), and CDM1550 Series (e.g., LTR or Passport)
digital radios. The corresponding buttons and LEDs on the DRCM should be labelled
to show the functions programmed into the radios. The keypad module also
participates in the emulation of the programmable features and may, in some
circumstances require labelling.
The diagrams on the following pages show how the function buttons and LEDs on the
DRCM correspond to the programmable buttons on the MCS 2000, iDEN, Digital
Spectra, and CDM1550 Series control heads.
NOTE
Digital Radio types are assigned to digital channels using the CSDM Lite.
Channels must be assigned before they can be used. See the CommandSTAR
Lite System Database Manager Manual for information on assigning digital
radio channels.
For the CommandSTAR Lite push-button console, digital radio commands
and indicators cannot be assigned until the digital channels have been
assigned using the CSDM Lite.
Figure 5-15 on page 5-29 shows a CommandSTAR Lite DRCM with its function buttons
labelled A–P and a Keypad module. (When a letter is preceded by “^”, it means the
shift button (^) must be pressed first.) Figure 5-16 on page 5-29 shows a Digital Spectra
(ASTRO) radio control head with its programmable buttons labelled A–P (except the #
button). To activate a function programmed into a Digital Spectra radio, press the
corresponding button on the DRCM.
The programmable buttons labelled A–F on the Digital Spectra (ASTRO) radio control
head (see Figure 5-16) return an acknowledgement that is indicated by a lit LED on the
DRCM when the corresponding button is pressed on the DRCM. These LEDs are
labelled A–F in Figure 5-15 on page 5-29.
For information on the programmable features of the Digital Spectra radio, refer to the
user manual.
5-28 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL LABELLING THE DIGITAL RADIO CONTROL MODULE AND KEYPAD
07:42:00 Feb 20
Patch Mute Emer Sel Menu/Home
Mute
Sel
Select ^G / H
Call
1 2 3
abc def
A Â / B Î / J
B 4 5 6
ghi jkl mno
C ^C / D ^K / L
D 7 8 9
prs tuv wxy
E Ê / F ^M / N
F
* 0
qz
#
Tx
Ô / P
Busy
The function buttons are shaded. ^ before a letter means

you must press the shift (^) button to invoke the
corresponding function.
FIGURE 5-15 USING A DRCM AND KEYPAD WITH DIGITAL SPECTRA (ASTRO) RADIO
1 2 3
B D F A C E
H J L
4 5 6
N P G
7 8 9
I K M
0
* #
Mode VOL SEL MENU R O Q
The programmable buttons are shaded. Functions R and Q are not accessible
using push-button consoles.
FIGURE 5-16 CONTROL HEAD FOR DIGITAL SPECTRA (ASTRO) RADIO
labelled A–I and a Keypad module. (When a letter is preceded by “^”, it means the
shift button (^) must be pressed first.) Figure 5-18 on page 5-30 shows an MCS 2000
radio control head with its programmable buttons labelled A–I). To activate a function
programmed into an MCS 2000 radio, press the corresponding button on the DRCM.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-29
The programmable buttons labelled D–I on the MCS2000 radio control head (see
Figure 5-18) return an acknowledgement that is indicated by a lit LED on the DRCM
when the corresponding button is pressed on the DRCM. These LEDs are labelled D–I
in Figure 5-17.
For information on the programmable features of the MCS2000 radio, refer to the user
manual.
07:42:00 Feb 20
Mute
Sel
SelectCall D
D 1 2 3
abc def
A E
E 4 5 6
ghi jkl mno
B F
F 7 8 9
prs tuv wxy
C G
G
Tx H
* 0
qz
#
^H / I
Busy I
The function buttons are shaded. ^ before a letter means

you must press the shift (^) button to invoke the
corresponding function.
FIGURE 5-17 USING A DRCM AND KEYPAD WITH MCS 2000 RADIO
1 2 3 UP
A
4 5 6 DWN
B 7 8 9 SEL
* 0 # MENU
C D E F G I H
The programmable buttons are shaded.
FIGURE 5-18 CONTROL HEAD FOR MCS 2000 RADIO
5-30 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL LABELLING THE DIGITAL RADIO CONTROL MODULE AND KEYPAD
Figure 5-19 shows a CommandSTAR Lite DRCM with function buttons labelled C–I
and K–L and a Keypad module. Figure 5-20 on page 5-31 shows an iDEN radio control
head with its programmable buttons labelled C–I and K–L). To activate a function
programmed into an iDEN radio, press the corresponding button on the DRCM.The
programmable buttons labelled D–I on the iDEN radio control head (see Figure 5-20 on
page 5-31) return an acknowledgement that is indicated by a lit LED on the DRCM
when the corresponding button is pressed on the DRCM. These LEDs are labelled D–I
(with an arrow) in Figure 5-19.For information on the programmable features of the
iDEN radios, see the user manual.
07:42:00 Feb 20
Mute
Sel
SelectCall C
1 2 3
abc def
G/I D
G D 4 5 6
ghi jkl mno
I E
I E 7 8 9
prs tuv wxy
H H F
F
Tx
* 0
qz
#
L/K
Busy
The function buttons are shaded.
FIGURE 5-19 USING A DRCM AND KEYPAD WITH IDEN RADIO
1 2 3
<
4 5 6 L
> 7 8 9 MENU
K 0 SEL
C D E F G I H
The programmable buttons are shaded.
FIGURE 5-20 CONTROL HEAD FOR IDEN RADIO
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 5-31
labelled A–F and a Keypad module. Figure 5-22 on page 5-32 shows a CDM1550 Series
radio control head with its function buttons labelled A–F. To activate a function
programmed into a CDM1550 Series radio, press the corresponding button on the
DRCM. To activate the menu ( button on the CDM1550 Series radio) press the
Menu/Home button on the Keypad module. To exit the menu ( button on the
CDM1550 Series radio) press the Sel button on the Keypad module.The Emergency,
Monitor, Secure, Scan, and Talk Around icons from the CDM1550 Series radio display
are emulated by LEDs on the DRCM, as indicated in Figure 5-21 on page 5-32.For
information on the features of the CDM1550 Series radios, refer to the user manual.
Emergency Monitor Secure Scan Talk Around Menu Exit Menu Enter
07:42:00 Feb 20
Mute Sel Menu/Home

Patch Emer
Mute
Sel
Select
Call
1 2 3
abc def
A D
4 5 jkl
6 mno
ghi
B E
7 prs
8 tuv
9 wxy
C F
0
qz
Tx
Busy
FIGURE 5-21 USING A DRCM AND KEYPAD WITH CDM1550 SERIES RADIO
Menu Exit Menu Enter
A D
B C F E
FIGURE 5-22 CONTROL HEAD FOR CDM1550 SERIES RADIO
5-32 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
DIAGNOSTICS MODE 6
6
...................................
....
INTRODUCTION
...................................
..
All desktop and rackmount consoles are equipped with a keypad module that allows
the operator to dial a telephone number, view the time of day in the 12 or 24-hour clock
format, view the date and monitor the audio level (VU) of the selected radios and
microphone audio. The keypad module is equipped with 12 standard buttons for
dialing and six standard function buttons: Scroll Up (F), Scroll Down (A), Select (Sel),
Menu/Home, Shift (∧), and PTT ( ) that are used to set the features of the console
or to start the console tests.
07:42:00 Feb 20
Sel Menu/Home
1A B
2 abc C
3 def
D 5 jkl 6 mno
4 ghi
7 prs 8 tuv 9 wxy
* 0 qz #
FIGURE 6-1 KEYPAD MODULE
NOTE
You cannot gain access to tests and programs on the console when it is in
transmission mode (for example, when the PTT button has been pressed, or
when the patch or local repeat feature has been enabled).
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-1
INTRODUCTION CHAPTER 6: DIAGNOSTICS MODE
TABLE 6-1 KEYPAD FEATURES
Button name Description
Menu/Home Validates the digits entered on the keypad and confirms

programming entries.
Keypad Allows the entry of digits.
Select (Sel) Enables console tests and configuration operations.
PTT ( ) Allows the operator to transmit over a selected radio channel.
Scroll Up (F) Used in console tests and programming mode to move up the list
of actions.
Scroll Down (A) Used in console tests and programming mode to move down the
list of actions.
Shift ∧ Used to select alternate keypad functions.
VU meter Displays the volume level of the microphone and incoming audio.
In addition, the keypad module accesses internal tests and programming, such as
button test, time and date set-up.
Use the following procedures to view the internal tests and setups or programs on the
keypad display.
VIEWING INTERNAL TESTS AND PROGRAMS

The step procedures and the purpose for each test and program are summarized in the
Quick reference table following. A detailed description is given in the following pages.
See “Method 1” on page 6-4 for how to enter the test/setup menu. Tests 50 and onward
require a special password or key combination to access.
TABLE 6-2 QUICK REFERENCE TABLE
Test Description
0-TIME MODE? This feature allows to select the 12 hour (AM and PM) or the
24 hour time display format.
1-SET TIME? Allows setting of the system time.
2-SET DATE? Allows setting of the system date.
3-DISP LEVEL? Allows the increase or decrease of the intensity of the displays
on the operator control modules.
6-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE 6-2 QUICK REFERENCE TABLE (CONTINUED)
Test Description
4-LED LEVEL? Allows the increase or decrease of the intensity of the LED on
the control modules.
11-PROG PAGE? Allows programming of a speed page or a manual page.
12-SET RAD VOL? Adjusts the volume of the radio channels programmed on an
Auxiliary Control Module (ACM).
13-SET DIAL UP? Specifies phone numbers for dial-up connections for data
and/or voice; connects and disconnects dial-up modem.
50-NODE ID Displays the console identification name.
51-S/W NUMBER? Displays the part number and the version number of the
current console software installed.
52-DBASE REV? Displays the version of the current database.
53-LED TEST? Verifies the functionality of the LED and the segments of the
displays on the operator modules.
54-BUTTON TEST? Verifies that the buttons are operational and associated to the
appropriate function.
55-VOLUME TEST? Verifies that the volume controls are operational and
associated with the appropriate function.
56-SENSE TEST? Verifies that the operator or supervisor headset jackbox can
sense a device connected to the headset jack.
61-TONE TEST? Verifies speaker and headset operation using a tone frequency
of 1000 Hz.
62-MIC TEST? Verifies operation of the microphone.
63-PTT TEST? Verifies the foot-switch and microphone PTT operation.
64-CALL DIR RX? Adjusts the receive level of the Call Director.
65-CALL DIR TX? Adjusts the transmit level of the Call Director.
68-SET GRANT? Adjusts the level of the grant tone.
69-TONE TO I/F? Routes a test tone to an interface.
70-RESET? Initiates a console reset.
71-SET MIC AGC? Sets the Automatic Gain Control (AGC) on the microphone
(ON, OFF).
72-PAGING TONE? Adjusts the level of the paging tone.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-3
TABLE 6-2 QUICK REFERENCE TABLE (CONTINUED)
Test Description
73-SERIAL PORT? Specifies the use of the console’s RS-232 port (CSDM,
PRINTER, CLOCK).
74-MIC INPUT? Specifies which microphone is in use (INTERNAL, GOOSE,

DESKMIC).
75-SLV S/W NUM? Displays the part number and the version number of the
current TMS software installed.
To view internal tests and programs:
PROCEDURE 6-1 HOW TO VIEW INTERNAL TESTS AND PROGRAMS
1 Press the Shift ∧ and the Select (Sel) buttons on the keypad module.
Result: The keypad displays TEST/SETUP #.
2 Press Scroll Up (F) or Scroll Down (A).

Result: Tests and programs are shown in sequence on the keypad display.
NOTE
A number, shown on the left-hand side of the keypad display, is
assigned to each test and program.
ENTERING A TEST PROGRAM

There are two methods to initiate a test/setup.
METHOD 1
To enter a test program (method 1):
PROCEDURE 6-2 HOW TO ENTER A TEST PROGRAM (METHOD 1)
2 Press Scroll Up (F) or Scroll Down (A) until the desired test or program
appears on the keypad display.
Result: The keypad displays the name and the corresponding number of
the program.
6-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
3 Press Menu/Home on the keypad.

Result: Only the program name is displayed.
4 Initiate internal test or setup.
METHOD 2
To enter a test program (method 2):
2 Enter the digits corresponding to the test or program then press Menu/
Home.
3 Initiate internal test or setup.
NOTE
Tests 50 to 75 are reserved for maintenance. To access tests 50 and above,
press Shift (^) and the Select (Sel) buttons while pressing the PTT switch on
the Keypad, then use the Scroll Up (F) or Scroll Down (A) buttons to browse
through the tests.
EXITING A TEST PROGRAM

To exit a test program:
PROCEDURE 6-4 HOW TO EXIT A TEST PROGRAM
1 Press the Select (Sel) button time to exit during a test or program.
Result: The time and date are displayed on the keypad.
0-TIME MODE?
The TIME MODE feature allows you to select the 12 hour (AM and PM) or the 24 hour
time display format.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-5
NOTE
This test is only valid if the option is enabled by CSDM Lite.
To use the Time Mode feature:
PROCEDURE 6-5 HOW TO USE THE TIME MODE FEATURE
Result: The display indicates TEST/SETUP #
2 Either enter 0 on the keypad or press the Scroll Up (F) and Scroll Down
(A) buttons until the keypad display indicates 0-TIME MODE?, then press
Menu/Home.
3 Press digit 1 on the keypad to select the 12 hour format.

Result: The Keypad displays FORMAT: 12-hour.
4 Press digit 2 on the keypad to select the 24 hour format.

Result: The Keypad displays FORMAT: 24-hour.
5 Press Menu/Home to validate the Time Mode.
1-SET TIME?
SET TIME allows you to set the time of the console. As a preliminary step, identify the
Time Mode (see “0-TIME MODE?” on page 6-5) before modifying the SET TIME.
NOTE
SET TIME IN 12-HOUR FORMAT

To set the time in 12-hour format:
PROCEDURE 6-6 HOW TO SET THE TIME IN 12-HOUR FORMAT
1 Set the Time mode to 12-hour format (see “0-TIME MODE?” on page 6-5).
2 Enter the hour and minutes in 12-hour format.

Result: The Keypad displays “?M”, prompting the dispatcher to enter A
for AM or P for PM.
3 To select A, press digit 1. To select P, press digit 2.
4 Press Menu/Home to validate the time.
6-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
NOTE
It is not possible to set the time in the 12 hour format while the Time Mode is
in 24 hour format
SET TIME IN 24-HOUR FORMAT

To set the time in 24-hour format:
PROCEDURE 6-7 HOW TO SET THE TIME IN 24-HOUR FORMAT
1 Set the Time mode to 24-hour format (see “0-TIME MODE?” on page 6-5).
2 Enter the hour and minutes in 24-hour format.
NOTE
It is not possible to set the time in the 24 hour format while the Time Mode is
in 12 hour format
2-SET DATE?
The SET DATE allows you to modify or set a new date.
To set the date:
PROCEDURE 6-8 HOW TO SET THE DATE
(A) buttons until the keypad display indicates 2-SET DATE?, then press
Menu/Home.
3 Using the Keypad, enter the DAY/MONTH/YEAR.
4 Press Menu/Home to validate the date.
NOTE
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-7
3-DISP LEVEL?
The DISP LEVEL allows you to increase or decrease the intensity of the displays on the
control modules of a console.
To set the module display intensity:
PROCEDURE 6-9 HOW TO SET THE MODULE DISPLAY INTENSITY
(A) buttons until the keypad display indicates 3-DISP LEVEL?, then press
Menu/Home.
Result: The Keypad displays DISPLAY UP/DOWN.
3 Scroll Up (F) or Scroll Down (A) to increase or decrease the control

module display intensity.
4 Press Menu/Home to validate the intensity setting of the displays.
4-LED LEVEL?
The LED LEVEL allows you to increase or decrease the intensity of the LED on the
control modules of a console.
To set the LED intensity on the control modules:
PROCEDURE 6-10 HOW TO SET THE LED INTENSITY ON THE CONTROL MODULES
(A) buttons until the keypad display indicates 4-LED LEVEL?, then press
Menu/Home.
Result: The Keypad displays LED UP/DOWN.
3 Scroll Up (F) or Scroll Down (A) to increase or decrease the intensity of

the LED on the control module.
4 Press Menu/Home to validate the LED level setting.
6-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
11-PROG PAGE?
This feature allow you to program a speed page or a manual page.
PAGE MENU
To activate the page menu:
PROCEDURE 6-11 HOW TO ACTIVATE THE PAGE MENU
2 Either enter 11 on the keypad or press the Mode Up (F) or Mode Down
(A) buttons until the keypad display indicates 11-PROG PAGE?, then press
Menu/Home.
Result: The Keypad displays Select PAGE or it shows the current value
that was saved.
NOTE
The program feature is only valid if the option is enabled by CSDM Lite.
MANUAL PAGE
To program a manual page:
PROCEDURE 6-12 HOW TO PROGRAM A MANUAL PAGE
1 Activate the Page Menu (see “Page Menu” on page 6-9)
2 Press the Page # button that you want to reprogram.

Result: The keypad displays the current page format.
3 Press Mode Up (F) or Mode Down (A) to select the page format.
Result: The keypad display shows the new page format.
4 Press Menu/Home to validate the page format.

Result: The keypad displays Annotation: XX.
5 Enter the new annotation using the keypad digits and Clear.
Result: The keypad displays the new digits entered.
6 Press Menu/Home to validate the annotation.

Result: The keypad displays the time.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-9
SPEED PAGE
To program a speed page:
PROCEDURE 6-13 HOW TO PROGRAM A SPEED PAGE
1 Activate the Page Menu (see “Page Menu” on page 6-9).
2 Press the Speed Page # button that you want to reprogram.

Result: The keypad displays the current speed page destination.
3 Scroll Up (F) or Scroll Down (A) to select the page destination.

Result: The keypad displays the new speed page destination.
4 Press enter to validate the page destination.

Result: The keypad displays the time.
12-SET RAD VOL?

To adjust the speaker volume of a radio channel that is programmed on an ACM:
PROCEDURE 6-14 HOW TO ADJUST THE SPEAKER VOLUME OF A RADIO CHANNEL

PROGRAMMED ON AN ACM
(A) buttons until the keypad display indicates 12-SET RAD VOL?, then
press Menu/Home.
Result: The Keypad displays Select CHANNEL.
3 ress the Select button for the channel to be adjusted.

Result: The keypad displays the name of the channel on the ACM (8
characters) followed by the last level setting in dB. The display looks as
follows:
CHANNEL_NAME: -3 dB
4 Press Scroll Up (F) or Scroll Down (A) to set the channel volume.
Result: The volume varies from maximum to 0 dB to -21 dB in 3-dB steps.
6-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
13-SET DIAL UP?

This function allows you to specify phone numbers for dial-up connections for data
and/or voice and connects and disconnects the dial-up modem.
To specify a phone number for dial-up connection:
PROCEDURE 6-15 HOW TO SPECIFY A PHONE NUMBER FOR DIAL-UP CONNECTION
(A) buttons until the keypad display indicates 13-SET DIAL UP, then press
Menu/Home.
Result: The keypad display shows:
Dial Up:
Choose Channel
3 To choose the channel, press the Select button on the corresponding

DRCM.
Result: The display indicates Dial Up: Voice
4 If required, enter a telephone number for the voice channel and press
Menu/Home.
Result: You are returned to the main display on the keypad.
OR
Press Scroll Up (F) to select the next item.
Result: The display indicates Dial Up: Data
5 If required, enter a telephone number for the data channel and press
Menu/Home.
OR
Result: The display looks as follows:
Press Menu/Home
To Connect
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-11
PROCEDURE 6-15 HOW TO SPECIFY A PHONE NUMBER FOR DIAL-UP CONNECTION
6 Press Menu/Home to connect.

OR
Result: The display looks as follows:
Press Menu/Home
To Disconnect
7 Press Menu/Home to disconnect.

OR
Press Select (Sel) to cancel.
50-NODE ID?
This function displays the console identification name.
To display the console identification name:
PROCEDURE 6-16 HOW TO DISPLAY THE CONSOLE IDENTIFICATION NAME
2 Either enter 50 on the keypad or hold the PTT button while pressing the
Scroll Up (F) and Scroll Down (A) buttons simultaneously, then Scroll Up
(F) and Scroll Down (A) until the keypad display indicates 50-NODE ID?,
then press Menu/Home.
Result: The keypad displays the console identification name.
3 Press Select (Sel) to end the test.
51-S/W NUMBER?
This function displays the part number and version number of the current console
software installed.
To display the part and version number at the current console:
6-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-17 HOW TO DISPLAY THE PART AND VERSION NUMBER AT THE CURRENT
CONSOLE
(F) and Scroll Down (A) until the keypad display indicates
51-S/W NUMBER?, then press Menu/Home.
Result: The keypad displays the P/N and version of the console software
(example:, 3211111-1 SR1).
52-DBASE REV?
The DBASE REV provides the revision code of the current database installed.
To display the revision code of the current database installed:
PROCEDURE 6-18 HOW TO DISPLAY THE REVISION CODE OF THE CURRENT DATABASE
INSTALLED
52-DBASE REV?, then press Menu/Home.
Result: The keypad displays the DATABASE REVISION (example:
DATABASE REV-003).
53-LED TEST?
Verifies the functionality of the LED and the segments of the display on an operator
module.
To verify the functionality of the LED and of the display of an operator module:
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-13
PROCEDURE 6-19 HOW TO VERIFY THE FUNCTIONALITY OF THE LED AND OF THE DISPLAY
OF AN OPERATOR MODULE
(F) and Scroll Down (A) until the keypad display indicates 53-LED TEST?,
Result: The Keypad display indicates LED TEST, all other display and
LED are OFF
3 Press any button, except Select (Sel), on any module.

Result: All indicators and displays on the module are turned ON and all
indicators and displays are cleared, except for the LED TEST indication on
the keypad display.

Result: The CommandSTAR Lite console returns to normal operating
condition.
54-BUTTON TEST?
Verifies that the buttons are associated to the appropriate function.
To verify the module button assignments:
PROCEDURE 6-20 HOW TO VERIFY THE MODULE BUTTON ASSIGNMENTS
54-BUTTON TEST?, then press Menu/Home.
Result: The Keypad display indicates BUTTON TEST
3 Press and hold the button you wish to test.

They keypad display indicates the function. For example: Page TX SEL.
4 Release the button.

Result: The keypad display indicates BUTTON TEST.
6-14 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-20 HOW TO VERIFY THE MODULE BUTTON ASSIGNMENTS
5 Repeat steps 3-4 for each button you wish to test.

condition.
55-VOLUME TEST?
Verifies the volume control settings of the CCM, Select and Unselect speakers.
To verify the volume of the CCM, Select and Unselect speakers:
PROCEDURE 6-21 HOW TO VERIFY THE VOLUME OF THE CCM, SELECT AND UNSELECT
SPEAKERS
55-VOLUME TEST?, then press Menu/Home.
Result: The Keypad display indicates VOLUME TEST.
3 Vary the Select speaker module volume control.

Result: The keypad display indicates Select: VOL:##., where ## is a value
between 00 and 15 depending on the position of the volume control.
4 Vary the Unselect speaker module volume control.

Result: The keypad display indicates Unselect: VOL:##., where ## is a
value between 00 and 15 depending on the position of the volume control.
5 Vary the CCM module volume controls.

Result: The keypad display indicates CHANNEL VOL:##., where
CHANNEL is the channel assigned to the CCM and ## is a value between
00 and 15 depending on the position of the volume control.

condition.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-15
56-SENSE TEST?
Verifies that the operator or supervisor headset jackbox can detect a device connected
to the headset jack.
To verify that the headset jackboxes can detect a connected device in the jack:
PROCEDURE 6-22 HOW TO VERIFY THAT THE HEADSET JACKBOXES CAN DETECT A
CONNECTED DEVICE IN THE JACK
56-SENSE TEST?, then press Menu/Home.
Result: The Keypad display indicates DEV: oper supv if no headset/
handsets are connected.
3 Insert the jack of a headset into the operator jackbox.

Result: The keypad display should indicate DEV: OPER supv.
4 Insert the jack of a headset into the supervisor jackbox.

Result: The keypad display should indicate DEV: OPER SUPV.
5 Remove the operator headset plug from the jackbox.

Result: The keypad display should return to indicating DEV: oper SUP.

condition.
61-TONE TEST?
This function allows you to verify the speaker and headset operation.
To verify the speaker and headset operation:
6-16 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-23 HOW TO VERIFY THE SPEAKER AND HEADSET OPERATION
61-TONE TEST?, then press Menu/Home.
Result: The keypad display indicates the name of the audio output device
and a tone is sent to that device.
3 Select the audio output device you want to test by pressing the Scroll Up
(F) and Scroll Down (A) buttons on the keypad.
Result: The keypad display indicates the name of the audio output device
where a tone is sent.

condition.
62-MIC TEST?
This function allows you to verify the microphone operation.
To verify the microphone operation:
PROCEDURE 6-24 HOW TO VERIFY THE MICROPHONE OPERATION
(F) and Scroll Down (A) until the keypad display indicates 62-MIC TEST?,
Result: The Keypad display indicates MIC TEST
3 Select the audio input device you want to test by pressing the Scroll Up (F)
and Scroll Down (A) buttons on the keypad. Both the operator and
supervisor headset and desk/gooseneck microphone can be tested.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-17
PROCEDURE 6-24 HOW TO VERIFY THE MICROPHONE OPERATION
4 Use the Scroll Up (F) and Scroll Down (A) buttons to select the
appropriate setting. The following settings are available:
• OPERATOR HS: the microphone on the operator headset is tested.
• SUPERVISOR HS: the microphone on the supervisor headset is tested.
• MIC IN: TEST #74: the selected microphone is tested. The selected
microphone may be either the console’s internal microphone, a
gooseneck microphone, or a deskmic. See “74-MIC INPUT?” on
page 6-24 to select a microphone.
5 Speak into the microphone.

Result: The audio from the microphone is sent to the headset or Select
speaker. The VU meter indicates the loudness of your voice.

condition.
63-PTT TEST?
Use this test to verify the foot-switch and microphone PTT operation.
When the test is selected, the keypad display indicates:
• “PTT” — Push-to-talk
• “lh” — left hand
• “rh” — right hand
• “mic” — microphone
Whenever a switch is detected, it appears on the keypad in capital letters. For instance,
if you are testing the left switch on the footswitch, the Keypad display would indicate
PTT: LH rh mic. Notice that LH is shown in capital letter to indicate that it is detected.
To verify the foot-switch and microphone PTT operation:
PROCEDURE 6-25 HOW TO VERIFY THE FOOT-SWITCH AND MICROPHONE PTT OPERATION
(F) and Scroll Down (A) until the keypad display indicates 63-PTT TEST?,
Result: The Keypad display indicates PTT: lh rh mic.
6-18 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-25 HOW TO VERIFY THE FOOT-SWITCH AND MICROPHONE PTT OPERATION
3 Press the left switch of the foot-switch or the monitor button on the
microphone.
Result: The keypad display indicates PTT: LH rh mic.
4 Release the left switch of the foot-switch or the monitor button on the
microphone.
Result: The keypad display indicates PTT: lh rh mic.
5 Press the right switch of the foot-switch.

Result: The keypad display indicates PTT: lh RH mic.
6 Release the right switch of the foot-switch.

7 Press the mic PTT.

Result: The keypad display indicates PTT: lh rh MIC.
8 Release the mic PTT.


condition.
64-CALL DIR RX?

Use this function to set the receive level of the call director.
To set receive level of the call director:
PROCEDURE 6-26 HOW TO SET THE RECEIVE LEVEL OF THE CALL DIRECTOR
64-CALL DIR RX?, then press Menu/Home.
Result: The Keypad displays the current level from 0 to 7.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-19
PROCEDURE 6-26 HOW TO SET THE RECEIVE LEVEL OF THE CALL DIRECTOR
3 Use Scroll Up (F) or Scroll Down (A) to select the receive level of the call
director.
Result: Level shows on the keypad display.
4 Press Menu/Home to select appropriate level.

Result: Return to the main display on the keypad.
65-CALL DIR TX?

This function allows you to set the transmit level for the call director.
To set the transmit level for the call director:
PROCEDURE 6-27 HOW TO SET THE TRANSMIT LEVEL FOR THE CALL DIRECTOR
65-CALL DIR TX?, then press Menu/Home.
Result: The Keypad displays the current level from 0 to 7.
3 Use Scroll Up (F), Scroll Down (A), Menu/Home to select the transmit
level of the call director.
Result: Level shows on the keypad display.
4 Press Menu/Home to select appropriate level.

68-SET GRANT?
This function allows you to adjust the level of the grant tone by allowing three levels of
adjustment: NONE, SOFT, or LOUD.
To set the level of grant tone:
6-20 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-28 HOW TO SET THE LEVEL OF GRANT TONE
68-SET GRANT?, then press Menu/Home.
Result: The Keypad displays GRANT TONE: [setting], where setting is the
last value that was saved.
appropriate setting. The following settings are available:NONE, SOFT,
LOUD
4 Press Menu/Home to select appropriate setting.

69-TONE TO I/F?
This test function routes an internally generated 1 kHz tone at programmed audio level
instead of the microphone audio.This could be useful in the event the MIC audio path
does not work and the dispatcher wants to test a specific audio path that would
normally require the microphone.This function routes an internally generated 1 kHz
tone at the Tx level set for that channel instead of the microphone audio.
To route a tone at the programmed audio level:
PROCEDURE 6-29 HOW TO ROUTE A TONE AT THE PROGRAMMED AUDIO LEVEL
69-TONE TO I/F?, then press Menu/Home.
Result: The Keypad displays TONE TO I/F:OFF. It shows the status ON or
OFF when test 69 is called.
3 Use Scroll Up (F) and Scroll Down (A) buttons to select the appropriate
status.
Result: The display indicates ON or OFF.
4 Press Menu/Home to select appropriate status.

Result: You are returned to the main display on the Keypad.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-21
70-RESET?
This function allows the maintenance personnel to initiate a console reset.
WARNING
Console reset should only be performed by qualified maintenance
personnel. Resetting a console will affect system operation.
To initiate a console reset:
PROCEDURE 6-30 HOW TO INITIATE A CONSOLE RESET
(F) and Scroll Down (A) until the keypad display indicates 70-RESET?,
Result: The Keypad displays PASSWORD
3 Enter the PASSWORD (the password is 12345). This is not a hidden

password, it is only a number that you enter so that the RESET is not
immediate when RESET is selected.
NOTE
If you enter the wrong numbers the keypad displays
WRONG PASSWORD.
4 Press Menu/Home to select validate RESET. The console resets is

equivalent to turning the power OFF, then ON.
71-SET MIC AGC?

This function allows you to set the Automatic Gain Control (AGC) ON or OFF on the
microphone.
To toggle the AGC:
6-22 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-31 HOW TO TOGGLE THE AGC
(F) and Scroll Down (A) until the keypad display indicates 71-SET MIC
AGC?, then press Menu/Home.
Result: Depending on the actual setup, the Keypad displays one of the
following: “AGC: ON,” “AGC: HDST ONLY,” or “AGC OFF.”
• AGC: ON — AGC is set on all microphones
• AGC: HDST ONLY — AGC is set on headset microphones but not on the
Gooseneck or the Desktop microphones
• AGC OFF — NO AGC on the microphones

72-PAGING TONE?
This function allows you to adjust the level of the paging tone by allowing three levels
of adjustment: NONE, SOFT, or LOUD.
To set the level of the paging tone heard at the console:
PROCEDURE 6-32 HOW TO SET THE LEVEL OF THE PAGING TONE HEARD AT THE CONSOLE
72-PAGING TONE?, then press Menu/Home.
Result: The Keypad displays PAGING TONE: [SETTING], where ‘setting’
is the last value that was saved.
appropriate setting. The following settings are available: “NONE,”
“SOFT,” or “LOUD.”

68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-23
73-SERIAL PORT?
This function allows you to specify the use of the console RS-232 port (CSDM,
PRINTER, CLOCK).
To specify the console RS-232 port:
PROCEDURE 6-33 HOW TO SPECIFY THE CONSOLE RS-232
(F) and Scroll Down (A) until the keypad display indicates 73-SERIAL
PORT?, then press Menu/Home.
Result: Depending on the current setting, the Keypad displays one of the
following: “SERIAL PORT: CSDM,” “SERIAL PORT: PRINTER,” or
“SERIAL PORT:CLOCK.”
• SERIAL PORT: CSDM — the console’s RS-232 port is connected to the
CSDM Lite computer.
• SERIAL PORT: PRINTER — the console’s RS-232 port is connected to a
printer.
• SERIAL PORT: CLOCK — the console’s RS-232 port is connected to an
external clock source.

74-MIC INPUT?
This function allows you to specify which microphone is in use (INTERNAL, GOOSE,
DESKMIC).
To specify the microphone in use:
6-24 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
PROCEDURE 6-34 HOW TO SPECIFY THE MICROPHONE IN USE
(F) and Scroll Down (A) until the keypad display indicates 74-MIC
INPUT?, then press Menu/Home.
Result: Depending on the current setting, the Keypad displays one of the
following: “MIC INPUT: INTERNAL,” “MIC INPUT: GOOSE,” or “MIC
INPUT: DESKMIC.”
• MIC INPUT: INTERNAL — the console’s internal microphone is in use.
• MIC INPUT: GOOSE — a gooseneck microphone is in use.
• MIC INPUT: DESKMIC — a deskmic is in use.

75-SLV S/W NUM?

This function displays the part number and version number of the current TMS
software installed.
To display the part and version number of the current TMS software:
PROCEDURE 6-35 HOW TO DISPLAY THE PART AND VERSION NUMBER OF THE CURRENT
TMS SOFTWARE
Scroll Up (F) and Scroll Down (A) buttons then Scroll Up (F) and Scroll
Down (A) until the keypad display indicates 75-SLV S/W NUM?, then
press Menu/Home.
Result: The keypad displays the P/N and version of the TMS software
(example: 3211111-1 SR1).
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 6-25
6-26 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
COMMANDSTAR LITE SYSTEM

7
DATABASE MANAGER (CSDM
LITE) 7
...................................
....
The CommandSTAR Lite System Database Manager (CSDM Lite) is conceived as a
powerful configuration and maintenance tool for CommandSTAR Lite console.
Through the use of an intuitive menu-driven interface, not only is it possible to
configure a CommandSTAR Lite system to meet numerous requirements but it is also
possible, through the CSDM Lite monitoring facility to troubleshoot console problems.
Features such as alarm messaging and diagnostic features allow you to troubleshoot
the consoles to the module level.
This chapter lists the options provided at the CSDM Lite to verify the integrity of
individual modules.
CSDM LITE HARDWARE REQUIREMENTS

...................................
..
A CSDM Lite terminal consists of an Intel-based PC with enough power to operate

Windows XP Professional, a mouse, and CSDM Lite software.
NOTE
The CSDM Lite software is compatible only with Windows XP.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 7-1
CSDM LITE ALARMS AND MESSAGES CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)
CSDM LITE ALARMS AND MESSAGES

...................................
..
GENERAL
The CommandSTAR Lite console reports all error conditions and system diagnostics to
a connected CSDM Lite.
To help identify system errors quickly and efficiently, CSDM Lite displays on the screen
and stores on magnetic media for future reference, any events reported by a
CommandSTAR Lite console. Reporting of events on the screen and on the magnetic
media is performed regardless of the active menu at the CSDM Lite. There is no error
logging menu in the CSDM Lite because CSDM Lite is always ready to capture errors
reported by the CommandSTAR Lite a console to which it is connected.
USER INTERFACE
CommandSTAR Lite maintains a separate file containing the daily log. Utilities such as
page up, page down, search are provided to help qualified personnel browse through
the log file and search for specific events.
At midnight daily, the current log file is closed for archival purposes and a new log file
is opened. The log file name always reflects the current system date.
Each error log contains the following fields:
1. Time Stamp the date and time at which the event has occurred.
2. Error string an English sentence or a set of abbreviations that easily identify the
nature of the event.
3. Source file name of the file where the log is originating.
4. Source line number line number in the source file where the log is originating.
For any error logging level, these four fields are stored on the CSDM Lite magnetic
media. When the CSDM Lite is not present, the latest logs are kept at the consoles in
non-volatile memory.
See the CommandSTAR Lite System Database Manager Manual for more detailed
information.
7-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL CSDM LITE ALARMS AND MESSAGES
BROWSING THE LOG FILES

At the CSDM Lite terminal, a menu option is provided to generate the log files.
The log files are generated to be viewed using a web browser. The browser utility
provides:
• Text search
• Search again
• Page up
• Page down
• HTML table of contents
• Scroll line up
• Scroll line down
information.
CSDM LITE MESSAGES ON CSDM LITE PROBLEMS

The CSDM Lite software is an executable program; it should start when the program
name is invoked, but it will not test itself to find out what is wrong. If anything goes
wrong when starting CSDM Lite, Windows XP will most likely report a message on the
screen. The probable cause of failure, in this case, is an improper computer
configuration.
After login, anything wrong with the system is reported on the screen through alarms
and error messages.
In any case, you should always look at the screen carefully to identify any message that
is not normal. Write the error message with associated number, string number or
reference and report the problem immediately to Motorola.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 7-3
SOFTWARE ON BACK-UP DISKS CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)
SOFTWARE ON BACK-UP DISKS

...................................
..
If the CSDM Lite software becomes corrupted, it is usually indicated by an error
message, system crash or lockup, or by the inability of the program to display the start-
up screen. You can use your backup copy to replace the software or if Motorola
provides a new and improved version of the CSDM Lite software, you can use the
upgrade disk to load the changes.
To re-install the CSDM Lite software insert the CSDM Lite CD-ROM disk and follow
the on-screen instructions.
It is recommended that back-up copies of your database files (*.dbl) be backed-up on a
piece of portable media, such as a diskette, a recordable CD-ROM, or a flash card using
the Save As command in the CSDM Lite. If your local database file becomes corrupted,
replace it with the backed-up copy to the local directory.
NOTE
Be sure to store your backup and upgrade disks securely.
RELOADING THE FACTORY DATABASE

If a console indicates “NOT IN DATABASE” at power-up, you must upload the
configuration database. A copy of the database should be available on the CSDM Lite
hard disk from the last time a Save Configuration command was executed. At the very
least, a copy of the initial database generated at installation will be available.
NOTE
Whenever you make configuration change (especially at initial set-up), be
sure to save a copy of the new configuration.
If multiple databases are present, upload the database that is appropriate. This is done
in two steps:
PROCEDURE 7-1 RELOADING THE FACTORY DATABASE
1 Load the configuration.
2 Execute a database upload command.
information.
7-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL VENDOR SOFTWARE
RELOADING THE CONSOLE SOFTWARE

If a console indicates “BOOTSTRAP” at power-up, you must upload the console
software. If you have previously received a software upgrade kit for the console, you
can use the software included in the kit. Otherwise, contact Motorola for a copy of the
software.
Follow these steps to upload the console software:
PROCEDURE 7-2 RELOADING THE CONSOLE SOFTWARE
1 Copy the three console software files to the directory on the CSDM Lite
computer that holds the CSDM Lite executable program.
NOTE
If necessary, extract the files from an archive (e.g., a zip file).
The three files are: TMS.hi, TMS.lo, and Cop.x
2 Execute a software upload command.
information.
VENDOR SOFTWARE
...................................
..
If you encounter problems with non-Motorola software, such as Windows XP, use
standard PC utilities to investigate further. If you come to a dead-end, contact the
appropriate vendor.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 7-5
HARDWARE DIAGNOSTICS CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)
HARDWARE DIAGNOSTICS
...................................
..
CSDM Lite is capable of performing hardware testing of a CommandSTAR Lite
console. These tests provide in-depth verification of analog and digital paths of the
system audio routing and assist the CSDM Lite operator in isolating audio circuitry
faults to the sub-circuit level.
See “Hardware Status” in the “Diagnostics” chapter of the CommandSTAR Lite System
Database Manager Manual for detailed information on reviewing hardware diagnostic
status.
SOFTWARE UPLOAD
...................................
..
From time to time, improvements and new features are made to CommandSTAR Lite
consoles. These improvements and new features are packaged as an upgrade kit that
you can order from Motorola or your Motorola dealer. Usually, these upgrades take the
form of new software for components of the CommandSTAR Lite console. The CSDM
Lite is used to upload new software to the components of a CommandSTAR Lite
console.
See the “Upgrade Menu” chapter in the CommandSTAR Lite System Database Manager
Manual for instructions on how to upload a software upgrade.
7-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL SYSTEM ALARMS
SYSTEM ALARMS
...................................
..
GENERAL
Regardless of the login level of the user, when a malfunction or a failure is detected by
the system, an alarm is triggered at the CSDM Lite to warn you that something has
happened. The visual ALARM string appears and blinks in the status bar, at the left of
the Active database: field in the top right corner of the screen.
USER INTERFACE
The Alarm Type option on the System Configuration - General dialog allows you to
select the type of audible alarm that will be heard at the console.
When a malfunction or a failure is detected, the ACK ALARM action box is enabled,
and highlighted in the taskbar, allowing the user to acknowledge the alarm. When
selected, the blinking visual indicator stops blinking and remains permanently ON, the
audible alarm is muted and the action box is dimmed (gray).
The visual ALARM indicator disappears when the alarm is acknowledged and all tests
are good. The various alarm conditions resume as follows:
TABLE 7-1 VARIOUS ALARM CONDITIONS
Blinking: a new fail diagnostic has been received
Steady ON: the user has acknowledged the alarm but the test still fails
OFF: all tests are good
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 7-7
SYSTEM ALARMS CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)
7-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
TROUBLESHOOTING SPECIFIC PROBLEMS

8 8
...................................
....
This chapter provides suggestions to perform preliminary verifications on the
CommandSTAR Lite should the dispatcher encounter operational problems during
radio or telephone operations. References to additional troubleshooting information
and procedures are also specified in this chapter.
QUICK REFERENCE
...................................
..
TABLE 8-1 TROUBLESHOOTING SPECIFIC PROBLEMS: QUICK REFERENCE
Problems Page Ref
Headset cannot transmit or receive signal page 8-2
Incorrect display on CCM or Keypad page 8-3
Internal tests cannot be monitored page 8-3
No audio at customer equipment page 8-3
No Radio communication page 8-4
No radio, telephone line, intercom, or control over external devices page 8-4
Non-operational LED page 8-4
Radio Channels page 8-2
Select or unselect speaker volume control does not work page 8-5
The console is not working (no LED or no display) page 8-5
The Keypad display says “BOOTSTRAP” page 8-5
The Keypad display says “NOT IN DATABASE” page 8-6
Hardware diagnostic status is not “PASSED” page 8-6
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 8-1
RADIO CHANNELS CHAPTER 8: TROUBLESHOOTING SPECIFIC PROBLEMS
RADIO CHANNELS
...................................
..
When you have a problem with a radio channel, verify whether the problem occurs:
• On a single radio channel
• On multiple radio channels
• On a single console
• At multiple consoles
Once you have established the source of the problem, you can proceed to find the
condition in the next paragraphs and take whatever action is required to identify and
eliminate the problem.
TROUBLESHOOTING THE COMMANDSTAR

LITE
...................................
..
The next tables are divided in three columns; a column indicating the steps required to
resume a procedure, an action column detailing the suggested verification or procedure
to locate the problem and a column providing references to additional information,
where applicable. These initial verifications and procedures require no special tools or
equipment.
HEADSET CANNOT TRANSMIT OR RECEIVE SIGNAL
TABLE 8-2 THE HEADSET CANNOT TRANSMIT OR RECEIVE SIGNAL
Step Action Reference
1 Perform the Sense test to verify that the headset jackboxes Chapter 3
are operational.
2 If the Sense test fails, replace the defective jackbox.
3 Perform the Tone to device tests to verify the headset is Chapter 3

functional and perform the MIC test.
4 If the Tone test to the headset fails, replace the headset.
8-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL TROUBLESHOOTING THE COMMANDSTAR LITE
INCORRECT DISPLAY ON CCM OR KEYPAD
TABLE 8-3 INCORRECT DISPLAY ON CCM OR KEYPAD
1 Perform LED test and to verify that no segments are Chapter 3

inoperative.
2 If any segment are found inoperative, replace the faulty

module.
INTERNAL TESTS CANNOT BE MONITORED
TABLE 8-4 INTERNAL TESTS CANNOT BE MONITORED
1 From the CSDM Lite, monitor audio tests on the console. See CSDM
Lite Manual.
2 Verify that all modules are firmly inserted in the console

and the cables between console and peripheral equipment
are tightly in place and secured.
NO AUDIO AT CUSTOMER EQUIPMENT
TABLE 8-5 NO AUDIO AT CUSTOMER EQUIPMENT
1 Verify that the signal is present at the cross-connect Chapter 3

terminal.
NOTE
If the signal is present at the cross-connect
terminal, the problem is outside the
CommandSTAR Lite.
2 Verify vendor equipment. Vendor

information.
3 If the signal is not present at the cross-connect terminal, Chapter 3

replace defective module.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 8-3
TROUBLESHOOTING THE COMMANDSTAR LITE CHAPTER 8: TROUBLESHOOTING SPECIFIC PROBLEMS
NO RADIO COMMUNICATION
TABLE 8-6 NO RADIO COMMUNICATION
1 From the CSDM Lite, consult the Hardware Status menu. See CSDM
Lite Manual.
2 Perform the Tone to Device tests to verify that a tone can be Chapter 3
routed from the CSDM Lite to the headset or speaker.
3 Perform the Sense test and determine the operator/ Chapter 3

supervisor headset and jackbox functionality.
4 Replace any module that does not meet requirements.
NO RADIO, TELEPHONE LINE, INTERCOM, OR CONTROL OVER EXTERNAL

DEVICES
TABLE 8-7 NO RADIO, TELEPHONE LINE, INTERCOM, OR CONTROL OVER EXTERNAL DEVICES
1 Verify the telephone connections to console back panel.
2 Verify the headset or desk microphone connections.
3 Peripheral cards may be down. From the CSDM Lite, See CSDM
monitor audio tests on the console peripherals. Lite Manual.
4 Replace any module that does not meet requirements.
NON-OPERATIONAL LED
TABLE 8-8 NON-OPERATIONAL LED
1 Perform LED test and to verify that all LED light upon Chapter 3
pressing a button on the control module.
2 Replace any module that has defective LED.
8-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL TROUBLESHOOTING THE COMMANDSTAR LITE
SELECT OR UNSELECT SPEAKER VOLUME CONTROL DOES NOT WORK
TABLE 8-9 SELECT OR UNSELECT SPEAKER VOLUME CONTROL DOES NOT WORK
1 Perform the Volume Test on speakers and CCM. Chapter 3
2 If CCM fails tests, replace the module.
3 Perform the Tone test to verify that a tone can be routed from Chapter 3
the console to the speaker.
4 If the Tone test fails, replace the module.
THE CONSOLE IS NOT WORKING (NO LED OR NO DISPLAY)
TABLE 8-10 THE CONSOLE IS NOT WORKING (NO LED OR NO DISPLAY)
1 Verify that the console is plugged to the 115 VAC output.

Make sure the 115 VAC outlet is serviceable.
2 Verify that the AC cord is properly plugged into the

console.
3 Verify that the console power switch is switched to ON.
4 Verify that all the cables from the console to peripheral

equipment are tight and secured.
5 When all fails, return the console back for further bench
testing.
THE KEYPAD DISPLAY SAYS “BOOTSTRAP”
TABLE 8-11 THE KEYPAD DISPLAY SHOWS “BOOTSTRAP”
1 Use the CSDM Lite Upgrade menu to upload console Chapter 3

software.
2 If this fails or if you do not have a copy of the console

software, contact Motorola.
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TROUBLESHOOTING THE COMMANDSTAR LITE CHAPTER 8: TROUBLESHOOTING SPECIFIC PROBLEMS
THE KEYPAD DISPLAY SAYS “NOT IN DATABASE”
TABLE 8-12 THE KEYPAD DISPLAY SHOWS “NOT IN DATABASE”
1 Use the CSDM Lite Upgrade menu to upload the Chapter 3

configuration database.
HARDWARE DIAGNOSTIC STATUS IS NOT “PASSED”
TABLE 8-13 HARDWARE DIAGNOSTIC STATUS IS NOT “PASSED”
1 Connect a loopback cable to the console connector for the Appendix A

channel or channels in question.
2 Test the channel or channels in question to determine if the

problem is in the console or in the connected equipment.
3 If the problem is in the console, contact Motorola for repair

or replacement of parts.
8-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
CHAPTER
PREVENTIVE MAINTENANCE 9
9
...................................
....
This chapter describes the tests and procedures that should be performed at regular
interval to avoid or minimize problems with your CommandSTAR Lite system.
MONITORING THE CSDM LITE

...................................
..
The CSDM Lite provides messages log that gives you direct information on how the
system is behaving.
MONITORING MESSAGES
The CSDM Lite message should be verified regularly. The CSDM Lite messages
provide alarms and diagnostics of critical problems and may identify minor problems
that may be attended at an early stage, before they develop into major problems.
Motorola offers maintenance contracts where Motorola monitors your system remotely
and identifies possible problems which may become major concerns.
SITE MAINTENANCE
...................................
..
For the equipment to perform reliably and safely, certain requirements regarding the
site maintenance must be met according to the equipment specifications. However, the
site should be monitored on a continuous basis to ensure that the system is not affected
by environmental changes such as new constructions, additions and modifications to
an existing site. This chapter reviews site related topics necessary to minimize
problems in the future.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 9-1
SITE MAINTENANCE CHAPTER 9: PREVENTIVE MAINTENANCE
CLEANING THE CONSOLES, MODULES
WARNING
The use of isopropyl alcohol or strong detergents to clean the outside
surface of the equipment, may permanently damage or dull the finish
of the equipment.
OUTSIDE SURFACE
It is recommended that any outside surface be cleaned using a soft damp cloth with
warm water and a soft soap solution.
9-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
APPENDIX
PIN-OUTS AND SETTINGS

A A
...................................
....
CONNECTOR PIN-OUTS
TABLE A-1 CHAMP1 50-PIN CONNECTOR (CH. 1–4)

CONVENT’L DIGITAL CONVENT’L DIGITAL
1 GND 26 GND
2 TX+ CH 1 27 TX– CH 1
3 RX+ CH 1 28 RX– CH 1
4 RCU+ CH 1 DATA+ CH 1 29 RCU– CH 1 DATA– CH 1
5 M LEAD+ CH 1 30 M LEAD– CH 1
6 E LEAD CH 1 DIG BUSY CH 1 31 GND
7 RECORDER+ CH 1 32 RECORDER– CH 1
8 TX+ CH 2 33 TX– CH 2
9 RX+ CH 2 34 RX– CH 2
14 TX+ CH 3 39 TX– CH 3
15 RX+ CH 3 40 RX– CH 3
20 TX+ CH 4 45 TX– CH 4
21 RX+ CH 4 46 RX– CH 4
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-1
PRELIMINARY
D 0.1
To create a cable for loopback testing (see CSDM Lite Manual), connect the following
pins:
• Pin 2 to Pin 3 and Pin 27 to 28 for Channel 1
• Pin 14 to Pin 15 and Pin 39 to Pin 40 for Channel 3
TABLE A-2 CHAMP2 50-PIN CONNECTOR (CH. 5–8)

CONVENT’L DIGITAL CONVENT’L DIGITAL
1 GND 26 GND
2 TX+ CH 5 27 TX– CH 5
3 RX+ CH 5 28 RX– CH 5
8 TX+ CH 6 33 TX– CH 6
9 RX+ CH 6 34 RX– CH 6
14 TX+ CH 7 39 TX– CH 7
16 RX+ CH 7 40 RX– CH 7
20 TX+ CH 8 45 TX– CH 8
21 RX+ CH 8 46 RX– CH 8
To create a cable for loopback testing (see CSDM Lite Manual), connect the following
pins:
A-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5

TABLE A-3 CALL DIRECTOR RJ45 CONNECTOR (CALL DIR)
PIN SIGNAL
1 CALL DIRECTOR RX–
2 CALL DIRECTOR RX+
3 OFF HOOK
4 HANDSET SENSE
5 CALL DIRECTOR TX–
6 CALL DIRECTOR TX+
7 SHIELD
8 GND
TABLE A-4 DESKMIC RJ45 CONNECTOR (DESKMIC)
PIN SIGNAL
1 —
2 —
3 MIC PTT
4 MIC IN+
5 MIC IN–
6 MONITOR
7 —
8 —
TABLE A-5 HEADSET RJ45 CONNECTOR (HEADSET OPR)
PIN SIGNAL
1 OPER MIC–
2 OPER MIC+
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-3
TABLE A-5 HEADSET RJ45 CONNECTOR (HEADSET OPR)
PIN SIGNAL
3 PTT SWITCH
4 HEADSET SENSE
5 OPER HDST–
6 OPER HDST+
7 SHIELD
8 —
TABLE A-6 SUPERVISOR HEADSET R45 CONNECTOR (HEADSET SUPV)
PIN SIGNAL
1 SUPV MIC–
2 SUPV MIC+
3 PTT SWITCH
4 HEADSET SENSE
5 SUPV HDST–
6 SUPV HDST+
7 SHIELD
8 —
TABLE A-7 PTT FOOTSWITCH CONNECTOR (FTSW)
PIN SIGNAL
1 FOOTSWITCH PTT
2 GND
3 MONITOR
A-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE A-8 GOOSENECK MICROPHONE CONNECTOR (MIC)
PIN SIGNAL
1 MIC–
2 MIC+
3 MIC–
TABLE A-9 CSDM LITE DB9 RS-232 CONNECTOR (SCDM/RS232)
PIN SIGNAL
1 SHIELD
2 RS-232 RX
3 RS-232 TX
4 —
5 GND
6 EXT TONE ENCODER RX+
7 EXT TONE ENCODER RX–
8 EXT TONE ENCODER SENSE
9 GND
TABLE A-10 I/O MODULE DB15 RS-422 CONNECTOR (EXT. I/O MODULE)
PIN SIGNAL
1 SHIELD
2 +5V
3 +5V
4 +5V
5 +5V
6 RESET+
7 GND
8 RS-422 RX+
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-5
TABLE A-10 I/O MODULE DB15 RS-422 CONNECTOR (EXT. I/O MODULE)
PIN SIGNAL
9 GND
10 RS-422 TX+
11 RESET–
12 GND
13 RS-422 RX–
14 GND
15 RS-422 TX–
TABLE A-11 INSTANT LOGGING RECORDER RJ12 CONNECTOR (LOG REC)
PIN SIGNAL
1 —
2 RELAY/NO
3 RECORD+
4 RECORD–
5 RELAY/CM
6 —
TABLE A-12 CO LINE RJ12 CONNECTOR (CO LINE)
PIN SIGNAL
1 —
2 LINE 2 TIP
3 LINE 1 RING
4 LINE 1 TIP
5 LINE 2 RING
6 —
A-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE A-13 POWER SUPPLY CONNECTOR (+5VIN)
PIN SIGNAL
1 GND
2 IN –12V
3 IN +5V
4 IN –5A
5 IN +12V
6 GND
7 IN +5V
8 —
JUMPER SETTINGS
MAIN BOARD AND FOUR-CHANNEL EXPANSION MODULE

There are four jumpers on the Desktop console Main Board (P1–P4) and four more on
the Four-channel Expansion module (also P1–P4). These jumpers are used to enable or
disable the Direct Current Option module and to set its operation. Each jumper applies
to one channel in the following order:
TABLE A-14 CHANNEL LOCATION
Channel 1: Main board P1
Channel 5: Four-Channel Expansion Module P1
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-7
The following table shows the settings for these eight jumpters:
TABLE A-15 DC OPTION
PINS OPEN CLOSED
1–2 DC Option module present No DC Option module
3–4 DC Option disabled DC Option enabled
5–6 DC Loop Line-to-ground
DIP SWITCH SETTINGS
S2 CONSOLE ID
Use S2 to specify the console address for digital radio. S2 is located toward the left front
ocrner of the console main board
TABLE A-16 S2 CONSOLE ID
SWITCH SETTING
BIT 1 Reserved (must be OFF — erases program code)
BIT 2 Reserved (must be OFF)
BIT 7 Always ON
BIT 8 Reserved (must be OFF — erases ROM database)
S1 MAIN BOARD — CONSOLE RADIO TYPE

S1 is located near the left rear corner of the console main board (A1).
When a bit in this DIP switch is OFF, the corresponding radio channel is conventional.
When a bit ON, the corresponding radio channel is digital.
A-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE A-17 S1 MAIN BOARD – CONSOLE RADIO TYPE
SWITCH SETTING
BIT 1 E1/BUSY1 (OFF/ON)
S1 FOUR-CHANNEL EXPANSION MODULE — CONSOLE RADIO TYPE

S1 is located near the right rear corner of the four-channel expansion module.
When a bit in this DIP switch is OFF, the corresponding radio channel is conventional.
When a bit is ON, the corresponding radio channel is digital.
TABLE A-18 S1 FOUR-CHANNEL EXPANSION MODULE — CONSOLE RADIO TYPE
SWITCH SETTING
S1 DIGITAL RADIO INTERFACE MODULE — LOADING (CH. 3–4)

S1 is located near the right rear corner of the Digital Radio Interface module. The DRI
module installed on the console main board controls channels 1–4.
TABLE A-19 S1 DIGITAL RADIO INTERFACE MODULE — LOADING (CH. 3–4)
SWITCH SETTING
BIT 1 ON — CH 4 DATA –
BIT 2 ON — CH 4 (WITH LOAD)
BIT 3 ON — CH 4 DATA +
BIT 4 —
BIT 5 —
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-9
TABLE A-19 S1 DIGITAL RADIO INTERFACE MODULE — LOADING (CH. 3–4)
SWITCH SETTING
NOTE
By default, Bit 2 and Bit 6 are OFF.
S2 DIGITAL RADIO INTERFACE MODULE — CHANNEL LOADING (CH. 1–2)

S2 is located near the left rear corner of the Digital Radio Interface module. The DRI
module installed on the console main board controls channels 1–4.
TABLE A-20 S2 DIGITAL RADIO INTERFACE MODULE — CHANNEL LOADING (CH. 1–2)
SWITCH SETTING
BIT 4 —
BIT 5 —
NOTE
S2 DIGITAL RADIO INTERFACE MODULE — CHANNEL LOADING (CH. 5–6)

S2 is located near the right rear corner of the Digital Radio Interface module. The DRI
module installed on the Four-channel Expansion module controls channels 5–6.
A-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
TABLE A-21 S2 DIGITAL RADIO INTERFACE MODULE — CHANNEL LOADING (CH. 5–6)
SWITCH SETTING
BIT 4 —
BIT 5 —
NOTE
SW1 OPERATOR CONTROL MODULE ID

The keypad module always has an address of 0 (i.e., all bits ON). The first ACM always
has an address of 1. The other operator control modules have addresses ranging from 2
to 7, as identified in the CSDM Lite Configuration Report.
Before you install a new operator control module, you must add it to the console’s
configuration database in the CSDM Lite. The module is assigned an address by the
CSDM Lite that you must then enter using the SW1 DIP switches.
TABLE A-22 SW1 OPERATOR CONTROL MODULE ID
SWITCH SETTING
BIT 1 Module address (MSB)
BIT 2 Module address
BIT 3 Module address (LSB)
BIT 4 —
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 A-11
TABLE A-23 EXAMPLE OPERATOR CONTROL MODULE IDS
NEXT NEXT NEXT NEXT NEXT LAST

SWITCH KEYPAD 1st ACM
MODULE MODULE MODULE MODULE MODULE MODULE
BIT 1 ON ON ON ON OFF OFF OFF OFF
BIT 2 ON ON OFF OFF ON ON OFF OFF
BIT 3 ON OFF ON OFF ON OFF ON OFF
BIT 4 ON ON ON ON ON ON ON ON
A-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
APPENDIX
COMPONENT LAYOUTS
B B
...................................
....
COMPONENT LAYOUT DIAGRAMS
...................................
..
This appendix contains component layout diagrams for the following modules:
• Console Main Board (DDN6126)
• Four-channel Expansion Module (DDN6127)
• Two-CO Line Module (CDN6275)
• Keypad Control Module (DDN6129)
• Channel Control Modules (DDN6130, DDN6131 and DDN6696)
• Auxiliary Control Module (DDN6132)
• Digital Radio Interface Module (DDN6137)
• Digital Radio Control Module (DDN6138)
• Direct Current Option Module (TDN9897) Top and Bottom Views
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-1
COMPONENT LAYOUT DIAGRAMS APPENDIX B: COMPONENT LAYOUTS
FIGURE B-1 CONSOLE MAIN BOARD (DDN6126)
B-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL COMPONENT LAYOUT DIAGRAMS
FIGURE B-2 CONSOLE MAIN BOARD (DDN6126) (CONTINUED)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-3
FIGURE B-3 FOUR-CHANNEL EXPANSION MODULE (DDN6127)
B-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
FIGURE B-4 TWO-CO LINE MODULE (CDN6275)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-5
FIGURE B-5 KEYPAD CONTROL MODULE (DDN6129)
B-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
FIGURE B-6 CHANNEL CONTROL MODULES (DDN6130, DDN6131 AND DDN6696)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-7
FIGURE B-7 AUXILIARY CONTROL MODULE (DDN6132)
B-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
FIGURE B-8 DIGITAL RADIO INTERFACE MODULE (DDN6137)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-9
FIGURE B-9 DIGITAL RADIO CONTROL MODULE (DDN6138)
B-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
FIGURE B-10 DIRECT CURRENT OPTION MODULE (TDN9897) TOP AND BOTTOM VIEWS
1 1 19
P1 P1
2 20
20 16 8 4 2
C9 R5
TPGND1
TP1
C1 GND C10 R4
R6
K1
R7
R8 R9 U2
R81 CR11
U3
R10
R11 R14
R13
R12
U4 R16
R15 C11
R17
B
Q2 U5
C
R18 CR12
K2
E
C2
R19
R82 R21
R23
R20 U6 R26
CR13
R22
R25
R24
U7 C12
R27
R28
B
Q3
U8
C
CR14
E
P2
R29
C26 C15
C13 C14
- + CR1 L6
C17 U9
1 1
R31 C16
R32
R34
R33
C3 C4
R36 C18
C19
+
R37 L2
-
R35
L1
CR19 CR20 CR21 CR22 U10
Q4
CR28
R41
R42
R40
T1 P2
R45
Q5 CR30 CR29 CR27
T1 R43
1 12 CR4 R46
CR5
L3
Q7
CR7
4 R44 S G
C20 Q6
8 9 U1
CR23 CR24 CR33 CR31
R52 R54
CR25 CR26 CR32

CR10 R50 CR34
-
R1
+
+
C5 C6 L4 L5
R2 R57
F2
C7 R55
K3
R56
R83
R58 R59
CR15
R61
U11 C24
R60
R62
R63
Q8 U12
B
R65
R64
C
CR16
E
U13
K4 R66
R67
C8 R68
R84
R70
CR17
R71
U14
R69
C25
R73
R72
R75
R74
Q9 U15
B
R77
C
CR18
R76
E
R78
U16 TP2
9 15 9 TPGND2 GND R79 R80
1 1 19
P3 P3
2 2 20
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 B-11
B-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
APPENDIX
SCHEMATICS
C C
...................................
....
This appendix contains schematic diagrams for the following modules:
• “Desktop Console Main Board (DDN6126)” on page C-2
• “Four-Channel Expansion Module (DDN6127)” on page C-22
• “Digital Radio Interface Module (DDN6137)” on page C-28
• “Two-CO Line Module (CDN6275)” on page C-29
• “DC Control Module (TDN9897)” on page C-34
• “Keypad Control Module (DDN6129)” on page C-37
• “Dual Channel Control Module without Display (DDN6130)” on page C-40
• “Dual Channel Control Module with Display (DDN6131)” on page C-43
• “Single Display Channel Control Module (DDN6696)” on page C-46
• “Auxiliary Control Module (DDN6132)” on page C-49
• “Digital Radio Control Module (DDN6138)” on page C-52
• “I/O Box Assembly (2260328)” on page C-55
• “I/O Module Microprocessor for I/O Box (2260354)” on page C-57
• “I/O Shelf Controller (3210874)” on page C-60
• “I/O Shelf Module (3210875)” on page C-64
• “I/O Shelf (3210868)” on page C-67
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-1
DESKTOP CONSOLE MAIN BOARD (DDN6126)
C-2
...................................
..
FIGURE C-1 DESKTOP CONSOLE MAIN BOARD (1 OF 20)
DESKTOP CONSOLE MAIN BOARD (DDN6126)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL DESKTOP CONSOLE MAIN BOARD (DDN6126)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-3
DESKTOP CONSOLE MAIN BOARD (DDN6126) APPENDIX C: SCHEMATICS
C-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-5
C-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-7
C-8 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-9
C-10 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-11
C-12 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-13
C-14 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-15
C-16 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-17
C-18 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-19
C-20 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-21
FOUR-CHANNEL EXPANSION MODULE (DDN6127)
C-22
...................................
..
FIGURE C-21 FOUR-CHANNEL EXPANSION MODULE (1 OF 6)
FOUR-CHANNEL EXPANSION MODULE (DDN6127)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL FOUR-CHANNEL EXPANSION MODULE (DDN6127)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-23
FOUR-CHANNEL EXPANSION MODULE (DDN6127) APPENDIX C: SCHEMATICS
C-24 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-25
FOUR-CHANNEL EXPANSION MODULE (DDN6127) APPENDIX C: SCHEMATICS
C-26 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-27
DIGITAL RADIO INTERFACE MODULE (DDN6137)
C-28
...................................
..
FIGURE C-27 DIGITAL RADIO INTERFACE MODULE (1 OF 1)
DIGITAL RADIO INTERFACE MODULE (DDN6137)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL TWO-CO LINE MODULE (CDN6275)
..
...................................
TWO-CO LINE MODULE (CDN6275)
FIGURE C-28 TWO-CO LINE MODULE (1 OF 5)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-29
TWO-CO LINE MODULE (CDN6275) APPENDIX C: SCHEMATICS
C-30 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-31
TWO-CO LINE MODULE (CDN6275) APPENDIX C: SCHEMATICS
C-32 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-33
DC CONTROL MODULE (TDN9897)
C-34
...................................
..
FIGURE C-33 DC CONTROL MODULE (1 OF 3)
DC CONTROL MODULE (TDN9897)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL DC CONTROL MODULE (TDN9897)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-35
DC CONTROL MODULE (TDN9897) APPENDIX C: SCHEMATICS
C-36 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL KEYPAD CONTROL MODULE (DDN6129)
..
...................................
KEYPAD CONTROL MODULE (DDN6129)
FIGURE C-36 KEYPAD CONTROL MODULE (1 OF 3)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-37
KEYPAD CONTROL MODULE (DDN6129) APPENDIX C: SCHEMATICS
C-38 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL KEYPAD CONTROL MODULE (DDN6129)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-39
DUAL CHANNEL CONTROL MODULE WITHOUT DISPLAY (DDN6130)
C-40
...................................
..
FIGURE C-39 DUAL CHANNEL CONTROL MODULE WITHOUT DISPLAY (1 OF 3)
DUAL CHANNEL CONTROL MODULE WITHOUT DISPLAY (DDN6130)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL DUAL CHANNEL CONTROL MODULE WITHOUT DISPLAY (DDN6130)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-41
DUAL CHANNEL CONTROL MODULE WITHOUT DISPLAY (DDN6130) APPENDIX C: SCHEMATICS
C-42 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
DUAL CHANNEL CONTROL MODULE WITH DISPLAY (DDN6131)
...................................
..
68 8 03 09 J 98 -D
FIGURE C-42 DUAL CHANNEL CONTROL MODULE WITH DISPLAY (1 OF 3)
S E P T E M B E R 20 0 5
C-43
DUAL CHANNEL CONTROL MODULE WITH DISPLAY (DDN6131)
DUAL CHANNEL CONTROL MODULE WITH DISPLAY (DDN6131) APPENDIX C: SCHEMATICS
C-44 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL DUAL CHANNEL CONTROL MODULE WITH DISPLAY (DDN6131)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-45
SINGLE DISPLAY CHANNEL CONTROL MODULE (DDN6696)
C-46
...................................
..
FIGURE C-45 SINGLE DISPLAY CHANNEL CONTROL MODULE (1 OF 3)
SINGLE DISPLAY CHANNEL CONTROL MODULE (DDN6696)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL SINGLE DISPLAY CHANNEL CONTROL MODULE (DDN6696)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-47
SINGLE DISPLAY CHANNEL CONTROL MODULE (DDN6696) APPENDIX C: SCHEMATICS
C-48 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL AUXILIARY CONTROL MODULE (DDN6132)
..
...................................
AUXILIARY CONTROL MODULE (DDN6132)
FIGURE C-48 AUXILIARY CONTROL MODULE (1 OF 3)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-49
AUXILIARY CONTROL MODULE (DDN6132) APPENDIX C: SCHEMATICS
C-50 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL AUXILIARY CONTROL MODULE (DDN6132)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-51
DIGITAL RADIO CONTROL MODULE (DDN6138)
C-52
...................................
..
FIGURE C-51 DIGITAL RADIO CONTROL MODULE (1 OF 3)
DIGITAL RADIO CONTROL MODULE (DDN6138)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL DIGITAL RADIO CONTROL MODULE (DDN6138)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-53
DIGITAL RADIO CONTROL MODULE (DDN6138) APPENDIX C: SCHEMATICS
C-54 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O BOX ASSEMBLY (2260328)
..
...................................
I/O BOX ASSEMBLY (2260328)
FIGURE C-54 I/O BOX ASSEMBLY (1 OF 2)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-55
I/O BOX ASSEMBLY (2260328) APPENDIX C: SCHEMATICS
FIGURE C-55 I/O BOX ASSEMBLY (2 OF 2)
C-56 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
I/O MODULE MICROPROCESSOR FOR I/O BOX (2260354)
...................................
..
68 8 03 09 J 98 -D
FIGURE C-56 I/O MODULE MICROPROCESSOR FOR I/O BOX (1 OF 3)
S E P T E M B E R 20 0 5
C-57
I/O MODULE MICROPROCESSOR FOR I/O BOX (2260354)
I/O MODULE MICROPROCESSOR FOR I/O BOX (2260354) APPENDIX C: SCHEMATICS
C-58 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O MODULE MICROPROCESSOR FOR I/O BOX (2260354)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-59
I/O SHELF CONTROLLER (3210874)
C-60
...................................
..
FIGURE C-59 I/O SHELF CONTROLLER (1 OF 4)
I/O SHELF CONTROLLER (3210874)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O SHELF CONTROLLER (3210874)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-61
I/O SHELF CONTROLLER (3210874) APPENDIX C: SCHEMATICS
C-62 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O SHELF CONTROLLER (3210874)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-63
I/O SHELF MODULE (3210875)
C-64
...................................
..
FIGURE C-63 I/O SHELF MODULE (1 OF 3)
I/O SHELF MODULE (3210875)
68 8 03 09 J 98 -D
S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O SHELF MODULE (3210875)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-65
I/O SHELF MODULE (3210875) APPENDIX C: SCHEMATICS
C-66 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL I/O SHELF (3210868)
..
...................................
I/O SHELF (3210868)
FIGURE C-66 I/O SHELF (1 OF 1)
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 C-67
I/O SHELF (3210868) APPENDIX C: SCHEMATICS
C-68 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
GLOSSARY
GLOSSARY GL
...................................
....
ABS — Acrylonitrile-Butadiene-Styrene, a durable, fire-resistant plastic.
AC — See Alternating current.
ACO — Alarm cut off.
AGC — Automatic gain control.
AGP — Accelerated graphics port.
APB — All points bulletin.
Alternating current — Electrical current that flows in alternately in one direction then
the other, such as supplied by most electrical power grids for public consumption.
CD — Call Director (local telephone); also compact disc.
Channel — The radio's channel communication is one of the following:

• transmit frequency only-for one-way communication
• receive frequency only-for one-way communication
• simplex frequency-using one frequency for two-way communication, one-way at
a time
• half-duplex or two frequency simplex-using a separate transmit and receive
frequency for two-way communication, one-way at a time
• full-duplex frequencies-using a separate transmit and receive frequency for two-
way simultaneous communication
CO — Central office; applied to the facilities of a telephone service provider.
CO line — A normal telephone line.
COM, Com — Usually “communications” as in the COM port on a PC, a serial

communications port; also “common ground” as in the Com port on an I/O module.
CommandSTAR Lite System Database Manager (CSDM Lite) — A powerful

configuration and maintenance tool for CommandSTAR Lite console. The CSDM Lite is
used to configure an CommandSTAR Lite push-button console, to monitor the system,
and to troubleshoot console problems.
CPU — Central processing unit
CRC — See Cyclical redundancy check (CRC).
CRC error — The occurrence of a received CRC code that is not identical to the
corresponding locally calculated CRC code.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 GL-1
GLOSSARY
CSDM Lite — See CommandSTAR Lite System Database Manager (CSDM Lite).
CTCSS — Continuous tone carrier squelch system.
Cyclical redundancy check (CRC) — An error-detection system in which parity bits

are generated by polynomial encoding and decoding algorithms to detect errors
generated during transmission.
D — Disable.
dB — Decibel; a unit used to express relative difference in power, usually between

acoustic or electric signals, equal to ten times the common logarithm of the ratio of the
two levels.
dBm — Decibel relative to 1 milliwatt.
DC — See Direct current.
Deskmic — Desktop microphone
DIP — Dual in-line package. See DIP switch.
DIP switch — A series of tiny on/off toggle switches built into a housing and
commonly connected to a circuit board. The switches typically control the conditions
under which the circuit board operates. A DIP switch usually has a black or gray
housing with four to eight red switches.
Direct current — Electrical current that flows in one direction only, such as supplied
by a battery
DSP — Digital signal processor.
DTMF — Dual tone multiple frequency.
Emerg — Emergency.
EMI — Electromagnetic interference.
ESD — Feedback — The return of some of the output of a system to the input of the
same system. In the case of audio systems, feedback can cause speakers to emit a high-
pitched squeal or an echo that severely impairs sound quality from the speakers.
Frequency Coupled — The radio channel has a fixed transmit and receive frequency
pair for simplex or duplex operation. For more information, see Radio channel.
FV — Force vote
Hangover delay — The hangover delay is a period of time after incoming audio has
stopped that the system will consider that the channel is still in use.
Hz — A measure of frequency equal to the number of cycles per second.
I/F — Interface.
I/O — Input/output.
IPM — Iterations per minute.
k — Kilo (1,000)
kHz — Kilohertz; that is, one thousand Hertz (1,000 cycles per second)
GL-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL GLOSSARY
LED — Light emitting diode
mA — Milli-Amperes.
Mbps — Megabits (millions of bits) per second.
MDC — Mobile data communications.
MIC — Microphone.
ms — Millisecond (1/1000 of a second).
Multi-Sel — Multiple selection.
P/A — Public address.
PC — See Personal computer (PC).
PCB — Printed circuit board.
PCM — See Pulse code modulation (PCM).
Personal computer (PC) — An IBM-compatible single-user computer.
Prog — Program.
PS/2 port — A port available on most PCs that can be used to plug in a mouse or
keyboard. It has a socket for a 6-pin mini-DIN plug. The PS/2 port is sometimes called
the mouse port.
PSTN — See Public switched telephone network (PSTN).
PTT — See Push-to-talk (PTT).
Public switched telephone network (PSTN) — Commercial land-based

telecommunications.
Pulse code modulation (PCM) — A data stream format; usually, 64 Kbit/second; a

coding scheme for converting analog voice signals into a digital bit stream; a digitizing
technique, PCM is the basis for digital communications in North America.
Push-to-talk (PTT) — The way a subscriber initiates a call. When the PTT switch on a
radio is pressed (also known as keying up), this indicates that a call is being initiated by
a user. Also known as press-to-talk.
Radio frequency (RF) — General term for the range of frequencies at which used in
radio communication systems.
RAC — Repeater access code.
Radio channel — In radio technology, the radio's channel communication is one of the
following:
• transmit frequency only—for one-way communication
• receive frequency only—for one-way communication
• simplex frequency—using one frequency for two-way communication, one-way
at a time
• half-duplex or two frequency simplex—using a separate transmit and receive
frequency for two-way communication, one-way at a time
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 GL-3
GLOSSARY
• full-duplex frequencies—using a separate transmit and receive frequency for two-

way simultaneous communication
RCU — Remote control unit
Resources — A general term for network infrastructure and radio channels. Also
buttons that executes features related to network infrastructure and radio channels.
REN — See Ringer equivalency number (REN).
RF — See Radio frequency (RF).
RFI — Radio frequency interference.
Ringer equivalency number (REN) — A number determined in accordance with the

Code of Federal Regulations, Title 47, Part 68, which number represents the ringer
loading effect on a line. A ringer equivalency number of 1 represents the loading effect
of a single traditional telephone set ringing circuit.
RMS — Root mean square.
RX, Rx — Receive/received/receiving.
SIP — See Standard Interface Panel (SIP).
Standard Interface Panel (SIP) — A panel to provide interfaces between devices that
use different types of standard connectors (for example, 50-pin CHAMP to RJ45).
SVGA — Super video graphics array.
Talkdown — A time interval following the transmission of paging or alert tones during
which the channels are kept open for the dispatcher. The dispatcher must use the
common PTT button or footswitch during that interval to make an announcement on
the channels that were paged. After the paging announcement the PTT button and
footswitch resume normal operations.
TIMS — See Transmission impairment measuring set (TIMS).
TMGB — Terminal Main ground bus.
TMS — See Translation matrix for signals (TMS).
Translation matrix for signals (TMS) — A digital signal processor.
Transmission impairment measuring set (TIMS) — A test set that performs

measurements for level, frequency, circuit noise, noise-with-tone, signal-to-noise ratio,
3 level impulse, etc.
TX, Tx — Transmit/transmitted/transmitting.
TXAP — Transmitting to an associate processor. In the Motorola CommandSTAR

Lite™, a COP is an associate processor. See TXPP.
TXPP — Transmitting to a peripheral processor. In the CommandSTAR Lite™, a DAP

is a peripheral processor. See TXAP.
UPS — Uninterruptable power supply.
VDC — DC volts.
VIN — Input voltage.
GL-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL GLOSSARY
Voice annotation delay — The time that the radio channel is held open (keyed) for the
dispatcher to send a voice message; also called “voice message delay”.
Voice message delay — The time that the radio channel is held open (keyed) for the
dispatcher to send a voice message; also called “voice annotation delay”.
VOL — Volume.
VOX — voice operated switch.
VU — Volume Unit; a volume meter that visually indicates the volume over time,
usually by means of green, red, and amber rectangles that form a bar graph.
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 GL-5
GLOSSARY
GL-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INDEX
INDEX IX
...................................
....
. . . . . . . . . . . . . . . . . . . . . . . . . A. . . . . . . . . . . . . . . . . . . . . . . . . .
adjust radio volume. . . . . . . . . . . . . . . . . . . . . . . .6-10 ASTRO. See also Digital Spectra
analog conversion . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
. . . . . . . . . . . . . . . . . . . . . . . . . B. . . . . . . . . . . . . . . . . . . . . . . . . .
back panel console. . . . . . . . . . . . . . . . . . . . . . . . . .3-9 BUTTON TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
. . . . . . . . . . . . . . . . . . . . . . . . . C. . . . . . . . . . . . . . . . . . . . . . . . . .
CAB headset jackbox installation . . . . . . . . . . . . . .3-14
schematic diagrams. . . . . . . . . . . . . . . . . . . . . C-2 microphone sensitivity adjustment . . . . . . . . .3-11
CALL DIR RX . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-19 conversion
CALL DIR RX? . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 analog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
CALL DIR TX . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20 digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
CALL DIR TX? . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 COP module
closing the Desktop assembly . . . . . . . . . . . . . . . . .5-4 schematic diagrams. . . . . . . . . . . . . . . . . . . . C-22
CommandSTAR Lite . . . . . . . . . . . . . . . . . . . . . . . .1-1 cross-connect block . . . . . . . . . . . . . . . . . . . . . . . . .2-5
verifications . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1 CSDM Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 7-1
CommandSTAR Lite System Database Manager . 1-2, alarms and messages. . . . . . . . . . . . . . . . . . . . .7-2
7-1 components. . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Configuration Manual . . . . . . . . . . . . . . . . . . . . . . .3-6 hardware diagnostics . . . . . . . . . . . . . . . . . . . .7-6
connections log files, browsing . . . . . . . . . . . . . . . . . . . . . . .7-3
console-to-console interconnection . . . . . . . . . .4-1 monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
CSDM Lite-to-console . . . . . . . . . . . . . . . . . . . .4-1 system alarms . . . . . . . . . . . . . . . . . . . . . . . . . .7-7
I/O module x 1 . . . . . . . . . . . . . . . . . . . 5-15, 5-19 CSDM Lite-to-console connection . . . . . . . . . . . . . .4-1
I/O module x 4 . . . . . . . . . . . . . . . . . . . . . . . .5-19 CSDM Lite-to-console interconnection . . . . . . . . . .4-1
connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 test your installation . . . . . . . . . . . . . . . . . . . . .4-3
console
. . . . . . . . . . . . . . . . . . . . . . . . . D. . . . . . . . . . . . . . . . . . . . . . . . . .
DAP Gen I module schematic diagrams. . . . . . . . . . . . . . . . . . . . C-34
schematic diagrams. . . . . . . . . . . . . . . C-28, C-29 desktop console . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
DBASE REV? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 headset installation . . . . . . . . . . . . . . . . . . . . .3-15
DC module diagnostic mode
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 IX-1
INDEX
enter test mode digital conversion . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

method 1 . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Digital Radio Control Module (DRCM) . . . . . . . . 5-28
method 2 . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 labelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
exit program . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Digital Spectra . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
exit test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 DIP switch settings
keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 I/O box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 SW1 Operator Control Module ID . . . . . . . . . A-11
view tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Direct Current Option module installation . . . . . 5-26
VU meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 DISP LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
diagnostics display channel control software version . . . . . . . 6-25
desktop console . . . . . . . . . . . . . . . . . . . . . . . . 6-1 display console software version . . . . . . . . . . . . . 6-12
rackmount console . . . . . . . . . . . . . . . . . . . . . . 6-1 DRCM. See Digital Radio Control Module (DRCM)
dial-up connection . . . . . . . . . . . . . . . . . . . . . . . . 6-11
. . . . . . . . . . . . . . . . . . . . . . . . . E. . . . . . . . . . . . . . . . . . . . . . . . . .
electromagnetic interference (EMI) . . . . . . . . . . . . 2-4 entering a test program . . . . . . . . . . . . . . . . . . . . . 6-4
electrostatic discharge (ESD) . . . . . . . . . . . . . . . . . 2-4 environmental preparation. . . . . . . . . . . . . . . . . . . 2-1
currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 equipment specifications . . . . . . . . . . . . . . . . . . . . 2-1
strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
. . . . . . . . . . . . . . . . . . . . . . . . . H. . . . . . . . . . . . . . . . . . . . . . . . . .
hardware diagnostics . . . . . . . . . . . . . . . . . . . . . . . 7-6
. . . . . . . . . . . . . . . . . . . . . . . . . .I . . . . . . . . . . . . . . . . . . . . . . . . .
I/O box schematic diagrams . . . . . . . . . . . . . . . . . . . . C-60
assembly I/O Shelf module
schematic diagrams . C-40, C-43, C-46, C-49, schematic diagrams . . . . . . . . . . . . . . . . . . . . C-64
C-52, C-55 iDEN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28, 5-31
DIP switch settings . . . . . . . . . . . . . . . . . . . . 5-20 Installation
I/O module CommandSTAR Lite console . . . . . . . . . . . . . . 3-1
console connection . . . . . . . . . . . . . . . . . . . . . 5-12 installation . . . . . . . . . . . . . . . . . . . . . . . .2-1, 2-5, 4-1
general description . . . . . . . . . . . . . . . . . . . . 5-10 console
installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 console headset jackbox. . . . . . . . . . . . . . 3-14
jumper settings . . . . . . . . . . . . . . . . . . . . . . . 5-20 desktop console . . . . . . . . . . . . . . . . . . . . . 3-2
making available . . . . . . . . . . . . . . . . . . . . . . 5-21 rackmount console . . . . . . . . . . . . . . . . . . 3-3
I/O Module (I/O box) desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
schematic diagrams . . . . . . . . . . . . . . . . . . . . C-57 I/O module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
I/O Shelf peripheral module . . . . . . . . . . . . . . . . . . . . . . 5-8
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
schematic diagrams . . . . . . . . . . . . . . . . . . . . C-67 interface protection. . . . . . . . . . . . . . . . . . . . . . . . . 2-5
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 5-11 interface wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
I/O Shelf controller
IX-2 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INDEX
. . . . . . . . . . . . . . . . . . . . . . . . . J. . . . . . . . . . . . . . . . . . . . . . . . . .
jack fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
. . . . . . . . . . . . . . . . . . . . . . . . . K. . . . . . . . . . . . . . . . . . . . . . . . . .
keypad features . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
. . . . . . . . . . . . . . . . . . . . . . . . . L. . . . . . . . . . . . . . . . . . . . . . . . . .
labelling DRCM. . . . . . . . . . . . . . . . . . . . . . . . . . .5-28 local cross connect block . . . . . . . . . . . . . . . . . . . . .2-5
LED LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 LTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28
LED TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
. . . . . . . . . . . . . . . . . . . . . . . . . M. . . . . . . . . . . . . . . . . . . . . . . . . .
manual page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9 microphone sensitivity adjustment . . . . . . . . . . . .3-11
MCS 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28, 5-29 minimizing
MIC INPUT? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4 crosstalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
MIC TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
. . . . . . . . . . . . . . . . . . . . . . . . . N. . . . . . . . . . . . . . . . . . . . . . . . . .
NODE ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 induced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
noise minimizing . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
. . . . . . . . . . . . . . . . . . . . . . . . . O. . . . . . . . . . . . . . . . . . . . . . . . . .
opening the desktop assembly . . . . . . . . . . . . . . . .5-2 operational problems. . . . . . . . . . . . . . . . . . . . . . . .8-1
operating humidity . . . . . . . . . . . . . . . . . . . . . . . . .2-1 optical couplers . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
operating temperature. . . . . . . . . . . . . . . . . . . . . . .2-1
. . . . . . . . . . . . . . . . . . . . . . . . . P. . . . . . . . . . . . . . . . . . . . . . . . . .
PAGING TONE? . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 console connector . . . . . . . . . . . . . . . . . . .5-12
Passport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28 relay and opto-coupler connector. . . . . . .5-14
phone numbers, entry . . . . . . . . . . . . . . . . . . . . . .6-11 potential hazards . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
pin-outs power ground wiring . . . . . . . . . . . . . . . . . . . . . . .2-3
I/O Box power supply . . . . . . . . . . . . . . . . . . . . . . . . . 2-2, 2-3
console connector . . . . . . . . . . . . . . . . . . .5-12 connectors pinout . . . . . . . . . . . . . . . . . . . . . . A-1
I/O box Power supply connectors pinout. . . . . . . . . . . . . . A-1
console connector . . . . . . . . . . . . . . . . . . .5-12 power supply connectors pinout . . . . . . . . . . . . . . A-1
I/O Shelf preparation, environmental. . . . . . . . . . . . . . . . . . .2-1
console connector . . . . . . . . . . . . . . . . . . .5-12 Preventive maintenance
relay and opto-coupler connector. . . . . . .5-14 monitoring CSDM. . . . . . . . . . . . . . . . . . . . . . .9-1
I/O shelf site maintenance . . . . . . . . . . . . . . . . . . . . . . . .9-1
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 IX-3
INDEX
preventive maintenance . . . . . . . . . . . . . . . . . . . . . 9-1 3-DISP LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . 6-8

cleaning the consoles . . . . . . . . . . . . . . . . . . . . 9-2 4-LED LEVEL? . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
problems, operational. . . . . . . . . . . . . . . . . . . . . . . 8-1 50-NODE ID? . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
procedure 51-S/W NUMBER? . . . . . . . . . . . . . . . . . . . . 6-12
connecting the master frame to additional frames 52-DBASE REV?. . . . . . . . . . . . . . . . . . . . . . . 6-13
3-7 53-LED TEST? . . . . . . . . . . . . . . . . . . . . . . . . 6-13
connecting the Select and Unselect speakers to the 54-BUTTON TEST? . . . . . . . . . . . . . . . . . . . . 6-14
master frame . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
55-VOLUME TEST? . . . . . . . . . . . . . . . . . . . . 6-15
installing desktop console headset. . . . . . . . . 3-15
56-SENSE TEST? . . . . . . . . . . . . . . . . . . . . . . 6-16
installing headset jackbox . . . . . . . . . . . . . . . 3-14
61-TONE TEST? . . . . . . . . . . . . . . . . . . . . . . . 6-16
installing operator control modules in a rack . 3-5
62-MIC TEST? . . . . . . . . . . . . . . . . . . . . . . . . 6-17
PROG page
63-PTT TEST?. . . . . . . . . . . . . . . . . . . . . . . . . 6-18
manual page . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
64-CALL DIR RX? . . . . . . . . . . . . . . . . . . . . . 6-19
speed page . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
65-CALL DIR TX? . . . . . . . . . . . . . . . . . . . . . 6-20
PROG PAGE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
68-SETGRANT? . . . . . . . . . . . . . . . . . . . . . . . 6-20
PTT TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
69-TONE TO I/F? . . . . . . . . . . . . . . . . . . . . . 6-21
purpose and procedures
70-RESET? . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
0-TIME MODE? . . . . . . . . . . . . . . . . . . . . . . . . 6-5
71- SET MIC AGC?? . . . . . . . . . . . . . . . . . . . . 6-22
11-PROG PAGE? . . . . . . . . . . . . . . . . . . . . . . . 6-9
72-PAGING TONE? . . . . . . . . . . . . . . . . . . . . 6-23
12-SET RAD VOL? . . . . . . . . . . . . . . . . . . . . . 6-10
73-SERIAL PORT? . . . . . . . . . . . . . . . . . . . . . 6-24
13-SET DIAL UP?. . . . . . . . . . . . . . . . . . . . . . 6-11
74-MIC INPUT? . . . . . . . . . . . . . . . . . . . . . . . 6-24
1-SET TIME? . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
75-SLV S/W NUM? . . . . . . . . . . . . . . . . . . . . 6-25
2-SET DATE? . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
quick reference. . . . . . . . . . . . . . . . . . . . . . . . . 6-2
. . . . . . . . . . . . . . . . . . . . . . . . . Q. . . . . . . . . . . . . . . . . . . . . . . . . .
quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
. . . . . . . . . . . . . . . . . . . . . . . . . R. . . . . . . . . . . . . . . . . . . . . . . . . .
rackmount console . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Passport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
radios reloading the console software . . . . . . . . . . . . . . . . 7-5
Digital Spectra . . . . . . . . . . . . . . . . . . . . . . . . 5-28 reloading the factory database . . . . . . . . . . . . . . . . 7-4
iDEN . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28, 5-31 requirements . . . . . . . . . . . . . . . . . . . . . . 2-4, 2-5, 9-1
LTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28 RESET? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
MCS 2000 . . . . . . . . . . . . . . . . . . . . . . . 5-28, 5-29
. . . . . . . . . . . . . . . . . . . . . . . . . S. . . . . . . . . . . . . . . . . . . . . . . . . .
S/W NUMBER? . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 I/O Box Assembly C-40, C-43, C-46, C-49, C-52,
schematic diagrams . . . . . . . . . . . . . . . . . . . . . . . . C-1 C-55
CAB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 I/O Module (I/O box) . . . . . . . . . . . . . . . . . . C-57
COP module . . . . . . . . . . . . . . . . . . . . . . . . . C-22 I/O Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-67
DAP Gen I module. . . . . . . . . . . . . . . . C-28, C-29 I/O Shelf controller . . . . . . . . . . . . . . . . . . . . C-60
DC module. . . . . . . . . . . . . . . . . . . . . . . . . . . C-34 I/O Shelf module . . . . . . . . . . . . . . . . . . . . . . C-64
IX-4 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
INSTALLATION AND TROUBLESHOOTING MANUAL INDEX
two-CO line moduleC-37, C-40, C-43, C-46, C-49, external audio . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
C-52 signals
SENSE TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 induced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
SERIAL PORT? . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4 site maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
SET DATE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 site preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
SET DIAL UP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
SET GRANT?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 SLV S/W NUM? . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
SET MIC AGC? . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 space requirements
SET RAD VOL? . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
SET TIME specify dial-up connection. . . . . . . . . . . . . . . . . . .6-11
12-hour format . . . . . . . . . . . . . . . . . . . . . . . . .6-6 speed page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
24-hour format . . . . . . . . . . . . . . . . . . . . . . . . .6-7 system architecture . . . . . . . . . . . . . . . . . . . . . . . . .1-2
SET TIME?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 system overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
shielding
. . . . . . . . . . . . . . . . . . . . . . . . . T. . . . . . . . . . . . . . . . . . . . . . . . . .
terminal strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 no audio at customer equipment . . . . . . . . . . .8-3
tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 no control over external devices . . . . . . . . . . . .8-4
TIME MODE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 no display . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
TONE TEST? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 no intercom communication . . . . . . . . . . . . . . .8-4
TONE TO I/F?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3 no LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
transformer coupling. . . . . . . . . . . . . . . . . . . . . . . .2-5 no LED display . . . . . . . . . . . . . . . . . . . . . . . . .8-4
transient power . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 no radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
transient suppressers. . . . . . . . . . . . . . . . . . . . . . . .2-5 no radio communication . . . . . . . . . . . . . . . . . .8-4
transients no SELECT or UNSELECT speaker control . . .8-5
power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5 no telephone line. . . . . . . . . . . . . . . . . . . . . . . .8-4
troubleshooting NOT IN DATABASE . . . . . . . . . . . . . . . . . . . .8-6
BOOTSTRAP. . . . . . . . . . . . . . . . . . . . . . . . . . .8-5 not PASSED . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
cannot monitor internal tests . . . . . . . . . . . . . .8-3 quick reference . . . . . . . . . . . . . . . . . . . . . . . . .8-1
headset cannot receive signal . . . . . . . . . . . . . .8-2 radio channels . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
headset cannot transmit signal . . . . . . . . . . . . .8-2 twisted pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
I/O Shelf LEDs . . . . . . . . . . . . . . . . . . . . . . . .5-11 two-CO line module
incorrect display on CCM . . . . . . . . . . . . . . . . .8-3 schematic diagramsC-37, C-40, C-43, C-46, C-49,
incorrect display on keypad . . . . . . . . . . . . . . .8-3 C-52
. . . . . . . . . . . . . . . . . . . . . . . . . V. . . . . . . . . . . . . . . . . . . . . . . . . .
verify LED functionality . . . . . . . . . . . . . . . . . . . . . .6-13
button functions . . . . . . . . . . . . . . . . . . . . . . .6-14 LED intensity . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
call dir RX . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-19 microphone . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17
CALL DIR TX . . . . . . . . . . . . . . . . . . . . . . . . .6-20 node ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
CommandSTAR Lite. . . . . . . . . . . . . . . . . . . . .8-1 prog page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
database version . . . . . . . . . . . . . . . . . . . . . . .6-13 PTT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7 reset feature. . . . . . . . . . . . . . . . . . . . . . . . . . .6-22
display level intensity . . . . . . . . . . . . . . . . . . . .6-8 sense feature . . . . . . . . . . . . . . . . . . . . . . . . . .6-16
68 8 03 09 J 98 -D S E P T E M B E R 20 0 5 IX-5
INDEX
set grant feature . . . . . . . . . . . . . . . . . . . . . . . 6-20 time mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

SET MIC AGC? . . . . . . . . . . . . . . . . . . . . . . . 6-22 tone to I/F . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
set mic input feature . . . . . . . . . . . . . . . . . . . 6-24 tone to I/F feature . . . . . . . . . . . . . . . . . . . . . 6-21
set paging tone feature. . . . . . . . . . . . . . . . . . 6-23 tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
set serial port feature . . . . . . . . . . . . . . . . . . . 6-24 volume control . . . . . . . . . . . . . . . . . . . . . . . . 6-15
time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 VOLUME TEST?. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
IX-6 68 8 03 09 J 98 -D S E P T E M B E R 20 0 5
M
MOTOROLA and the stylized ‘M’ logo
are registered in the U.S. Patent and
Trademark Office. All other product or
service names are the property of their
respective owners.
© Motorola, Inc. 2005

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MOTOROLA COMMANDSTAR LITE™

INSTALLATION AND TROUBLESHOOTING MANUAL

Limited Media Warranty

CHAPTER 1: SYSTEM OVERVIEW

CHAPTER 2: SITE PREPARATION

CHAPTER 3: INSTALLING THE COMMANDSTAR LITE CONSOLE

Call Director Audio Input Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

CHAPTER 4: CONSOLE-TO-CSDM LITE INTERCONNECTION

CHAPTER 5: OPTIONS AND UPGRADE PROCEDURE

CHAPTER 6: DIAGNOSTICS MODE

CHAPTER 7: COMMANDSTAR LITE SYSTEM DATABASE MANAGER (CSDM LITE)

Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

CHAPTER 8: TROUBLESHOOTING SPECIFIC PROBLEMS

CHAPTER 9: PREVENTIVE MAINTENANCE

APPENDIX A: PIN-OUTS AND SETTINGS

APPENDIX B: COMPONENT LAYOUTS

THIS PAGE INTENTIONALLY LEFT BLANK.

Figure C-27: Digital Radio Interface Module (1 of 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-28

THIS PAGE INTENTIONALLY LEFT BLANK.

Table A-7: PTT footswitch connector (FTSW). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

LIST OF PROCEDURES & PROCESSES

Procedure 6-13: How to program a speed page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

ABOUT THIS MANUAL

Related manuals and reference material include:

This symbol on a Motorola product means the product should not be

FOR CANADIAN USERS

THIS PAGE INTENTIONALLY LEFT BLANK.

FIGURE 1-1 COMMANDSTAR LITE BLOCK DIAGRAM

RADIO CHANNELS TELEPHONE

MOTOROLA C ommand STA R

Provision exists to connect an on-line CommandSTAR Lite System Database Manager

REFERENCE PART NUMBERS

TABLE 1-1 COMMANDSTAR LITE PARTS

OPTIONAL CONSOLE ACCESSORIES

TDN9941 Gooseneck Microphone

DDN6516 Headset Jackbox, 6-wire (black)

BLN7074 Headset Jackbox, 6-wire (gray)

CDN6282 Amplifier Module Base

CDN6297 Supra Monaural Headset

CDN6290 Supra Monaural Headset Noise Canceling

CDN6286 Encore Monaural Headset

CDN6293 Encore Monaural Headset-Noise Canceling

CDN6287 Encore Binaural Headset

CDN6294 Encore Binaural Headset-Noise Canceling

CDN6285 TriStar Headset

CDN6292 TriStar Headset-Noise Canceling

CDN6295 StarSet Headset

CDN6288 StarSet Headset-Noise Canceling

FIELD REPLACEMENT KITS

DDN6249 Numbered Keypad Set

DDN6250 Removable Grey Keycap “SHIFT”

DDN6251 Elastomer for CCM

DDN6252 Elastomer for ACM

DDN6253 Elastomer for Keypad Module

DDN6254 Button Kit

DDN6255 Keypad Red Transmit Button

DDN6256 Channel Module Volume Knob

DDN6257 Speaker Volume Knob