Alcatel-Lucent 400
Alcatel-Lucent 400
Alcatel-Lucent 400
Thank you for choosing one of the Alcatel-Lucent line of telephones, and for your confidence in
Alcatel-Lucent. Your ALcatel-Lucent 300 DECT Handset or Alcatel-Lucent 400 DECT Handset
offers you the latest design features available from a modern telecommunications system.
To find out the essential features of the Alcatel-Lucent 300 DECT Handset or Alcatel-
Lucent 400 DECT Handset, we suggest that you read carefully the first chapters of this guide.
The availability of certain features described in this guide may depend on the version or
configuration of your system.
If in doubt, consult the person responsible for your system.
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Contents
Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8
Toc
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Contents
5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27
5.1 Answering a night or a general bell . . . . . . . . . . . . . . . . p.27
5.2 Individual pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27
5.3 Hunt groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28
5.4 Diverting hunting group calls . . . . . . . . . . . . . . . . . . . . . p.28
5.5 Sending a written message to an internal party. . . . . . . p.29
5.6 Sending a copy of a voice message. . . . . . . . . . . . . . . . . p.30
5.7 Sending a recorded message to a number/a
distribution list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.32
5.8 Modify the automated attendant welcome message
remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.33
6. Keeping in touch . . . . . . . . . . . . . . . . . . . . . . . . p.34
6.1 Selecting calls to be forwarded . . . . . . . . . . . . . . . . . . . p.34
6.2 Immediate forwarding to your voice mailbox . . . . . . . . p.34
6.3 Accessing your voice mailbox . . . . . . . . . . . . . . . . . . . . p.34
6.4 Activating/deactivating the personal assistant . . . . . . . . p.35
6.5 Personal assistant: reaching you with one number only p.36
6.6 Diverting calls to another number (immediate
forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.37
6.7 Different types of forwardings . . . . . . . . . . . . . . . . . . . . p.38
6.8 Cancelling all forwardings. . . . . . . . . . . . . . . . . . . . . . . . p.38
6.9 Consulting messages left while you were away . . . . . . . p.39
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Contents
7. Programming your telephone . . . . . . . . . . . . . p.40
7.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . p.40
7.2 Customizing your voice greeting . . . . . . . . . . . . . . . . . . p.40
7.3 Modifying your personal code . . . . . . . . . . . . . . . . . . . . p.41
7.4 Adjusting the audio features. . . . . . . . . . . . . . . . . . . . . . p.42
7.5 Activating headset mode . . . . . . . . . . . . . . . . . . . . . . . . p.44
7.6 Adjusting your telephone features . . . . . . . . . . . . . . . . . p.45
7.7 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . p.45
7.8 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.46
7.9 Programming your personal directory. . . . . . . . . . . . . . p.46
7.10 Modifying a card in the personal directory . . . . . . . . . . p.47
7.11 Programming an appointment reminder . . . . . . . . . . . . p.47
7.12 Identifying the terminal you are on . . . . . . . . . . . . . . . . p.48
7.13 Locking your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.48
8. Using the telephone in GAP mode . . . . . . . . . p.49
8.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.49
8.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.49
8.3 To call from your personal directory . . . . . . . . . . . . . . p.49
8.4 Redialing the last number dialed (redial) . . . . . . . . . . . . p.49
8.5 Sending DTMF signals. . . . . . . . . . . . . . . . . . . . . . . . . . . p.50
8.6 Sending a calibrated cut-off . . . . . . . . . . . . . . . . . . . . . . p.50
8.7 Programming your personal directory. . . . . . . . . . . . . . p.50
8.8 Modifying a name or number . . . . . . . . . . . . . . . . . . . . . p.51
8.9 Deleting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.51
8.10 Customizing and adjusting your telephone . . . . . . . . . . p.52
8.11 Adjusting your telephone features . . . . . . . . . . . . . . . . . p.53
9. Registering the telephone . . . . . . . . . . . . . . . . . p.54
9.1 Registering the telephone on a system for the first
time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.54
9.2 Registering the telephone on other systems . . . . . . . . . p.56
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Contents
10. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.59
10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.59
10.2 Characteristics of the mains power adapter . . . . . . . . . p.60
10.3 Presentation of the battery pack . . . . . . . . . . . . . . . . . . p.60
10.4 Headphone / external microphone . . . . . . . . . . . . . . . . p.61
10.5 Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . . p.61
10.6 Transporting and protecting your telephone . . . . . . . . p.61
11. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.62
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Precautions for use
Reception OK (steady)
howtoc
The DECT features provided by your Alcatel system allow user mobility management via DECT
cordless telephones.
Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage
area of a radio terminal is called a cell.
• Mobility:
A user can make or receive calls in any cell.
• Radio transfer:
This feature enables the user to move during a call and go from one cell to another. The transfer
takes place automatically and has no effect on the call. In some cases, slight crackling may be audible
at the moment of transition.
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Precautions for use
Operating conditions
This terminal and the supporting radio equipment have been designed for use with an Alcatel
OmniPCX Office system and have been officially approved for private use between wireless
telephones via the associated private exchange The following conditions must be respected, notably
concerning the use of radioelectric frequencies:
• DECT equipment can only be used to establish links between fixed points if these links are
temporary and the equivalent isotropically radiated power at the antenna is less than
250 mW
• The power outlet used must be close to the charger/holder and easily accessible, so that it
can be used as a way to turn power on or off.
• Do not expose your telephone to severe conditions (rain, sea air, dust, etc.)
• Correct operation of your telephone is not guaranteed at temperatures outside the range -
10°C to +45°C
• You must not switch on or use your telephone near gas or inflammable liquids.
• A volume level that is too high can cause irreparable loss of hearing. Adjust the sound
volume of your handset to a reasonable level.
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Your telephone
! Status icons
Battery charge level: Ringer active
! Call icons
Transferring a call
Microphone
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Back-lit screen (in colour for the 400 DECT)
The screen switches off automatically after a few seconds of inactivity.
To turn it back on, press the key C .
Light
• Green steady: handset charging
• Green fast flashing: outside the radio field
• Red slow flashing: message present
! Access MENU
! Confirm
! Display next selection of a list (up, down,
left, right)
! Activate/deactivate loudspeaker
(400 DECT)
! Activate/Deactivate the vibrating
ringer (long press)
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1 Display and corresponding icons
Your Reflexes telephone set features a display consisting of one line of icons and two lines of 16
Other
alphanumerics characters.
Vibrator active
Ringer active
Ringer deactivated
You can obtain details on the status icons from the tooltips that appear on the welcome screen
when you use the navigator:
123
Battery
full power
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1
Adjustment:
Adjust the basic features of your telephone (preferences)
System selection
Installation
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1 Display and corresponding icons
1.3 Call icons
Making a call
Call in progress
Call on hold
Transferring a call
Setting up a conference
* In the event of a multiple call, the icons are given indices to represent the different parties
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1
Important information
These symbols can be supplemented by small icons or texts. All default or customized feature codes
are given in the table of codes in the appended sheet
The features described in this manual and indicated with an asterisk (*) can only be accessed with
some software versions.
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2 Getting started
Other
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2
Getting started
2.2 Charging your telephone battery
1
2
OK
The two-colour indicator lamp on the dual charger gives the following indications :
! Off: No backup battery.
! Red: Backup battery on charge.
! Green : Backup battery charged.
Switch off the telephone before changing the battery.
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2 Getting started
2.3 Switching on your telephone
123
MARTIN Paul
Wed 24 May 16:30
If the display fails to light up or the battery icon is flashing, recharge the battery.
If the radio reception icon doesn’t appear on the telephone display :
• Check that you’re in an area covered (if you’re not, move close to a radio terminal).
• Check that the telephone is properly installed in the system (consult the PABX manager).
confirm
Accessing the features:
123 123 123
DivImmVMU
OK?
select the 'diversion' feature you can move horizontally along the
various icons within the feature
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3 Using your telephone
Other
John
inconversation
Transfer
To make an external call, dial the outside line access code (9) before
dialing your party's number.
1-JOHN
2-PAUL
3-
The call can be sent directly from the list of names by dialing the
number of the card.
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3 Using your telephone
3.3 Calling your party by name (company directory)
123
PersSpDial Typelastname:
Directory
* If several names come up, you can refine the search by entering the successive letters (second,
third, etc.) of the name you are looking for.
Press 1 when you do not know one of the letters of the name.
For fast access to this feature from the home screen page, press the
Sophie Sophie
iscalling inconversation
Transfer
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3
redial
123
1-............
2-............
3-............
select the no. from the last ten dialed send the call
Sophie
Pleasewait
Cback
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3 Using your telephone
3.7 During a call
During a call and without losing the connection, there are several ways to access the options
offered by your system, using:
• the list of icons at the top of the screen
• the list of items at the bottom of the screen
10
123
Sophie
inconversation
Transfer
2ndCall
SendMFCode
Conference
ManualHold
Parking
Call in progress
Slot for second call
(reception of a call : / call
waiting : )
Common standby
Directory
Press to perform the transfer
Put through a second call
Voice frequency
Call transfer:
Camp-on (external call)
10 VMU transfer
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4 During a call
Other
Paul John
inconversation inconversation
Transfer Transfer
Paul
inconversation
Transfer
the first call is placed on hold calling a second send the call
person
You can also call a second party by selecting the icon or 2nd call text,
or else by using your personal directory or the company directory.
Paul John
iscalling inconversation
Transfer
the caller’s name is displayed for 3 seconds, and a beep lift the receiver
is sent
123
Paul
inconversation
Transfer
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4 During a call
4.4 Switching between two calls (Broker call)
During a call, to recover the party on hold:
123 123
Paul John
inconversation inconversation
Transfer Transfer
press the line key with icon to recover press the line key with icon to
the call on hold recover the call on hold
Paul
inconversation
you are on call select the 'transfer' function calling a second select the 'transfer'
select 'transfer' person function select 'transfer'
After dialing the destination number, you can transfer the call directly
without waiting for your party's reply by validating the 'Transfer'
option.You can initiate the transfer by using the icon or the 'Transfer'
text.The transfer between two external parties and the transfer by
pressing the hang-up key depend on the system configuration.
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4
During a call
4.6 Transfer a call to the voice mailbox of an absent party
During the call, you want to transfer your party to the voice mailbox of another party.
123 123
Paul Paul
inconversation inconversation
Transfer Trf>VMU
Paul
inconversation
0612457845 0612457845
inconversation inconversation
Transfer Park call?
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4 During a call
123
Parking
OK?
0612457845
inconversation
Transfer
If the parked call is not recovered within a preset time (by default 1
minute 30), it is directed to the attendant.
PersSpDial 1-............
Directory 2-............
3-............
*T key in the name: the keys in the keypad include letters that you can display by pressing them
successively.
Example: press '8' twice to display the letter 'U'.
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5 Sharing
Other
AnsGenBell
OK?
OK?
Pick-upGrp
OK?
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5 Sharing
5.3 Hunt groups
Hunt group call:
Some extensions can be associated to form a group. You can contact any one of them by dialing
the group number.
Belonging to a group does not affect the handling of speed dials. A
specific telephone within a group can always be called by using its
own number.
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5
Sharing
5.5 Sending a written message to an internal party
123
OK?
CALL ME BACK
OK?
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5 Sharing
The following 27 predefined messages exist:
1 Call me back 15 MEETING ON xx.xx.xx (*)
2 Call me back tomorrow 16 MEETING ON xx.xx.xx AT xx : xx (*)
3 CALL ME BACK AT xx : xx (*) 17 Out for a while
4 CALL BACK xx.xx.xx (*) 18 Absent for the rest of the day
5 Call the attendant 19 ABSENT, BACK AT xx : xx (*)
6 Call the assistant 20 ABSENT, BACK ON xx.xx.xx AT xx
: xx (*)
7 I will call back at _:_ (*) 21 ON VACATION, BACK ON
xx.xx.xx (*)
8 Use paging 22 External meeting
9 Please retrieve your fax 23 EXTERN MEETING, BACK ON
xx.xx.xx (*)
10 Please retrieve your mail 24 I am in room nr __ (*)
11 Please cancel your forwarding 25 In a meeting - do not disturb
12 Visitors are waiting 26 At lunch
13 You are expected at reception 27 Indisposed
14 MEETING AT xx : xx (*) (*) Messages to be completed using numeric
keypad
1 voice mail
OK?
Readamsg
New 1 Old 4
OK?
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5
Sharing
123
01/05 107
10 May 9:15
Send copy?
confirm
123 123
Number?
. . . . . . . 01/05
150
Confirm?
Sendcopy
OK?
confirm * confirm
* To record a comment
123 123
Sendcopy Reccomment
OK? OK?
confirm
123 123
Record Recording...
OK? Stop?
Pleaseconfirm
OK?
confirm
While recording a comment you can select other features using the
navigate-up-down key
(navigate-up-down : )
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5 Sharing
5.7 Sending a recorded message to a number/a distribution list
123 123
OK?
Sendamsg
OK?
no. or name of the recipient or confirm select the message to be sent confirm
the list (000 - 050)*
* Distribution lists:
• 000: the message is sent to all voice mailboxes
• 001 to 050: the message is sent to a group of voice mailboxes
Record Recording...
OK? Stop?
Pleaseconfirm
OK?
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5
Sharing
5.8 Modify the automated attendant welcome message remotely
This feature enables a user with the appropriate rights to modify the automated attendant night or
day-time message.
voice mail call send the call number of your personal code
number voice mailbox
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6 Keeping in touch
Other
Allcalls
Externcalls
Intercalls
select the 'list of calls' icon select the type of call confirm the return to idle
to forward selection
DivImmVMU
OK?
123 123
1 voice mail
OK?
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6
Keeping in touch
• To access voice mail features:
You can move horizontally along the various icons.
123
01/05 107
10 May 9:15
Play new?
persoassist ForwardON
ForwardOFF
OK?
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6 Keeping in touch
6.5 Personal assistant: reaching you with one number only
123
persoassist
OK?
Menu
OK?
InternalNb
Modify?
OR ExternalNb
Modify?
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6
Keeping in touch
123
OR MobileNb
Modify?
OR ChoiceON
ChoiceOFF
OK?
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6 Keeping in touch
! Div Busy When you are on call, all your calls are
forwarded to the number you choose.
! Div Follow Your calls follow you when you are at another
set.
DivBusy
DivDND
DivFollow
DivCancel
OK?
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6
Keeping in touch
6.9 Consulting messages left while you were away
When you have received a message, the voice mailbox icon flashes on the display.
(Message : )
123 123
2 Text mail
OK?
confirm access to the 'mail' feature select the 'text mails' icon
123 123
150 <Message>
20 May 16:30 2/4
Read a msg? Call
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7 Programming your telephone
Other
Initial
your
voicemail
confirm
Enter your password and record your name following the spoken instructions.
Your personal code is used to access your voice mailbox and to lock
your telephone.
Mbxgreeting Greeting:Dfault
OK? Custom?
Record Recording...
OK? Stop?
Pleaseconfirm
OK?
confirm confirm
While recording the message you can select other features with the
navigate-up-down key. (Navigate-up-down : )
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7
Mbxgreeting
OK? Default?
useroptions Password
OK? OK?
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7 Programming your telephone
7.4 Adjusting the audio features
You can choose the ring melody of your telephone (6 options) and adjust the audio volume
(4 levels). A progressing ringing tone (meeting mode) can be used.
• Choose the tune:
123
phoneset Ring.Melody
OK? OK?
Melody1
Melody2
Melody3
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7
phoneset Ring.level
OK? OK?
Level1
Level2
Level3
long press vibrator activated and long press vibrator disabled and
ringer disabled ringer activated
This key can be used to switch rapidly from the ringer to the vibrator and vice-versa.
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7 Programming your telephone
• Choosing the ringer melody
You can choose from 5 different melodies for your terminal ringer.(Switch the station on or off:
OK ,: )
123
phoneset
OK?
Headsetmode
OK?
On
Off
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7
Ringing
Keypad beep
Warning beep
Contrast: 3/5
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7 Programming your telephone
7.8 Selecting language
123 123
useroptions
OK?
Languages
OK?
Deutsch
Français
English
PersSpDial 1-............
Directory 2-............
3-............
T key in the name: the keys in the keypad include letters that you can display by pressing them
successively.
Example: press '8' twice to display the letter 'U'.
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7
123
PersSpDial 1-MARTIN
Directory 2-SOPHIE
3-VANESSA
To delete an index card, delete the name and the number by holding down the delete key for a
few seconds (delete : C ).
To delete a character, briefly press the delete key ( delete : C ).
OK?
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7 Programming your telephone
• Temporary appointment: call back within the next 24 hours
If you are on call, the display flashes, a tone is sent and you will hear
a beep. After a third unanswered call, the temporary call request will
be cancelled but the permanent call will remain in memory. If your
line is forwarded to another number, your call will not follow the
forwarding.
To cancel your appointment callback request:
Select the meeting to be cancelled and press the delete key to delete the preset time. (delete
: C )
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8 Using the telephone in GAP mode
Your telephone complies with the GAP standard and can be used in simplified mode on another
Other
John
Sophie Sophie
123
1-MARTIN
2-SOPHIE
3-
Press the unhook key (hold down for a few seconds). (Lift the receiver : )
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8 Using the telephone in GAP mode
8.5 Sending DTMF signals
During a call, you sometimes have to send DTMF signals, for example, for a voice message service,
an automatic switchboard or when remotely consulting an answering machine. To do this:
Press the star key (hold down for a few seconds). ( star : )
The calibrated cut-off activates features such as transfer to another telephone set.
To make a calibrated cut-off:
Press the 0 key (hold down for a few seconds).
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8
1-MARTIN
2-SOPHIE
3-
123
1-MARTIN 1-Edit
2-SOPHIE 2-Delete
3- 3-Call
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8 Using the telephone in GAP mode
8.10 Customizing and adjusting your telephone
Choosing your melody:
123 123
Melody1
Melody2
Melody3
Volume: 3/4
Selecting language:
123 123
Français 1
Deutsch 2
English 3
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8
Contrast: 3/5
Ringing
Keypad beep
Warning beep
select the 'adjustment' feature select the feature* you want to activate or
disable
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9 Registering the telephone
Other
SYSTEM 1
Auto install? Launch
Subscription?
Subscription
Running…
launch subscription
1-............
Launch 2-............ Subscription
Subscription? 2-............ Running…
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9
123
123
123
Before installing your DECT set, please contact your administrator to know which frequency band
you need to declare.
The registration operation can last up to 2 minutes.
! If the operation has been done correctly (subscription accepted), the telephone is ready to
be used and the radio reception quality icon is displayed. ( Radio reception quality:
: )
! If the registration operation has not been successful, the station proposes launching the
subscription again.
123
Launch
Subscription?
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9 Registering the telephone
9.2 Registering the telephone on other systems
The telephone can be declared on several systems (maximum of 5).
Note: the input is usually reserved for use with your main ALCATEL system. You can select the
other inputs to register the telephone under another system (ALCATEL or other system).
To make a new registration, when the telephone has already been registered on one
or more systems, proceed as follows:
1. Prepare your system for registration (see the system installation manual or consult your
installation manager).
2. When the system is ready:
123 123
Password?
. . . .
1-............
Launch 2-............
Subscription? 2-............
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9
123
123
123
Before installing your DECT set, please contact your administrator to know which frequency band
you need to declare.
3. You have two subscription possibilities:
a- If the system does not use an AC code
123
Subscription
Running…
launch subscription
Launch Subscription
Subscription? Running…
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9 Registering the telephone
! If the registration operation runs correctly (Subscription accepted), the telephone is ready
for use, and the radio coverage icon appears.
! If the registration operation has not been successful, the station proposes launching the
subscription again.
123
Launch
Subscription?
! Depending on the type of system concerned, registration may require one or more
additional operations on the system.
Selecting your telephone system
Your telephone can be programmed to feature on 5 different DECT systems (ALCATEL or GAP).
123
SYSTEM 1
SYSTEM 2
Lock to any
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10 Accessories
Other
10.1 Chargers
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10 Accessories
10.2 Characteristics of the mains power adapter
! Input: 100/240 V - 50/60 Hz
! Output: 7.5 V - 0.38 A
The power outlet used must be close to the charger/holder and easily
accessible, so that it can be used as a way to turn power on or off.
OK
OK
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10
Accessories
10.4 Headphone / external microphone
The side of the telephone features a headphone / external microphone socket. Contact your
retailer to find out the characteristics of the various headphone models.
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11 Glossary
! Broker call: Other
Function enabling the user to switch back and forth between several simultaneous calls.
! Call transfer:
Function enabling a call to be transferred to another telephone within the system.
! Common directory:
This directory contains all the speed-dial numbers accessible to the users of the Alcatel system.
! Conference:
The conference feature allows the user, in contact with two parties, to set up a three-way
conference.
! DECT:
European cordless telephone standard: Digital Enhanced Cordless Telecommunication.
DECT telephone: cordless telephone complying with the DECT standard.
! GAP (Generic Access Profile):
Specific operating mode defined in the European DECT standard. The telephone GAP mode is a
basic and simplified form of operation compatible with other DECT GAP systems (other PBX or
indoor relay).
! Hunting groups:
Several telephones grouped under one directory number. A call to this number is directed to one
of the free telephones within the group.
! Intrusion:
Function allowing intrusion into a call between two parties.
! Personal assistant:
This facility enables the caller to avoid having to leave a message in the voice mailbox and directs
him/her to an extension number, an outside number, a mobile or the switchboard.
! Parking:
This feature places an outside call on hold, for subsequent recovery on another “authorised”
extension within the system.
! Password
This password controls access to the programming and terminal locking features by the user
(default password: 1515).
! Personal directory:
This directory contains the personal numbers of the user of a terminal.
! Pick-up group:
This feature enables you to answer a call ringing on another terminal. Calls can only be picked up
within the pick-up group.
! Broker call
During a call, DTMF codes are sometimes required. These codes are used when a user wants to
consult a voice server, access a PABX or remotely consult an answering machine.
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Declaration of compliance
howtoc
We, Alcatel-Lucent Enterprise, hereby declare that we assume the Alcatel-Lucent 300 DECT
Handset and Alcatel-Lucent 400 DECT Handset to be compliant with the essential
requirements of Directive 1999/5/CE of the European Parliament and Council.
This equipment uses the DECT harmonised frequency spectrum and can be used in all the countries
of the European Community, Switzerland and Norway.No guarantee is given concerning possible
interference affecting DECT equipment, due to other authorised utilisation of the radio frequencies
concerned.
This device has been designed and manufactured not to exceed the SAR (Specific Absorption Rate)
radio frequency power transmission limits established by the different countries concerned. The
SAR value measured is equal to 0.061 W/kg (the globally accepted maximum limit being 1.6 W/kg)
Consumption in standby: 20 mW.
The labels and icons presented in this document are not contractually binding and may be modified
without prior warning.
The labels and icons displayed on your phone depend on the system to which you are connected
and may differ from those specified in this document.
Any unauthorised modification to the product shall render this declaration of compliance null and
void. A copy of the original of this declaration of compliance can be obtained by post from :
Alcatel-Lucent Enterprise - Technical Services - Approvals Manager
1, route du Dr. Albert Schweitzer -
F 67408 Illkirch Cedex - France
MU60370USAA-O600ed01-2406
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