Assessment # 5

STUDENT ASSESSMENT
CHCLEG001 Work legally and ethically
ASSESSMENT SUMMARY / COVER SHEET

(This sheet is in the Student Assessment pack)
This form is to be completed by the assessor and used a final record of student competency. All student submissions
including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students
file. Student results are not to be entered onto the Student Management System unless all relevant paperwork is
completed and attached to this form.
Student Name: Ramandeep Kaur Dadyala
Student ID No: 15426
Final Completion Date: 22-11-2020
Assessor Name: Rizalina Cazar
Unit Code/ Title CHCLEG001 Work legally and ethically
Please attach the following documentation to this form Result

 Observation Checklist in the Work Placement
Assessment Task 1- Record Book (1 assessor observation)
S / NYS
Observation & Logbook  Work Placement Record Book attached (2
workplace supervisor observations)
Assessment Task 2-
Project
 Project attached S / NYS
Assessment Task 3-
Written Test
 Written Test attached S / NYS
S = Satisfactory; NYS = Not Yet Satisfactory
Final Assessment Result for this unit C / NYC
C = Competent; NYC = Not Yet Competent
Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

reliable and flexible assessment with this student, and I
have provided appropriate feedback. Date: ____/_____/_____
Student Declaration: I declare that I have been assessed Signature: ____________________________

in this unit, and I have been advised of my result. I also am
aware of my appeal rights. I also declare that the work Date: ____/_____/_____
submitted is my own, and has not been copied or
plagiarised from any person or source.
Administrative use only
Entered onto Student Management System  ________________

Date Initials
Student Assessment CHCLEG001 Page 1/33

Version: 3.0 Implemented: 30 June 2016
Responsibility: Director of Studies Last Updated: 30 June 2016
Einstein College of Australia Provider No:22459 CRICOS: 03223E ABN: 46 129 237 092
STUDENT ASSESSMENT
ASSESSMENT TASK 1 – OBSERVATION & LOGBOOK

This information which is in the Student Assessment pack is to be handed to each student to outline the assessment
requirements
Student Instructions
This assessment is to be undertaken in a fully equipped aged care facility.
For this assessment, you are to be observed on 3 separate occasions (2 observations by your
workplace supervisor and 1 observation by your assessor). For this assessment, you will need
to demonstrate the skills and knowledge required to work legally and ethically.
You will need to provide evidence of your ability to identify and work within the legal and ethical
frameworks that apply to your individual job role including how you:
1. Completed workplace activities in accordance with legal and ethical requirements in at
least 3 different situations
2. Developed appropriate responses to at least 3 different legal or ethical issues relevant to
the work role
3. Identified and communicated at least 2 potential work practice improvements designed to
enhance workplace responsiveness to legal and ethical requirements
4. Knew how to find and understand legal and ethical documents relative to the job role
5. Showed understanding of their ethical and legal rights and responsibilities
6. Followed organisation’s policies and procedures
7. Followed procedure in relation to breaches of legal and ethical obligations
8. Understood how your opinion could impact your practice and undertook non-judgmental
practices accordingly
9. Discussed issues with relevant key people
10. Used effective problem solving skills
11. Took action against conflicts of interest
12. Identified areas for improvement
13. Gave and received feedback with colleagues
14. Contributed to changes in policy and procedure
15. Showed that you understood the difference between legal and ethical issues in a range of
situations, and gave appropriate responses to those situations.
Your 3 observations will be observed as follows:

 2 observations by your host employer / workplace supervisor that will be verified by your
assessor from your College
 1 observation by an Assessor from your College
(These are to be recorded in your Work Placement Record Book that will be given to
you by your assessor)
To be assessed on: _______________________

STUDENT ASSESSMENT
ASSESSMENT TASK 2 – PROJECT

requirements
You are to read the following scenarios and answer the questions that follow.
Your project will be due on: ____________________________

STUDENT ASSESSMENT
Please complete below

Student ID No: 15426 Date: 22-11-2020
STUDENT INSTRUCTIONS
Please refer to the instructions below regarding completing this assessment
 You are to read the following scenarios and answer the questions that follow.
 Print Clearly
 Answer all questions
 Use a pen. Assessments written in pencil will not be accepted.
 Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-
word the question for you
QUESTIONS
Scenario 1:
You are supporting two elderly clients out for the day, with a colleague. One of the clients fell
whilst getting out of the bus. Your colleague says to you “we didn’t see that, it’s too much
paperwork”
a. What is your duty of care in this situation?
b. How has the staff member breached their duty of care?
a. As community workers, we have a great deal of responsibility. We must always act in a

professional, competent, and ethical manner and you need to be familiar with laws,
rules, standards, and regulations relevant to the industry. These protect the rights of
both individuals and workers.
b. As staff members said not to help their college which is morally and ethically wrong so
the staff member breached their duty of care.

STUDENT ASSESSMENT
Scenario 2:
You overhear a colleague telling a neighbour that the client being supported in the house has
the most difficult family to deal with.
a. What would you do in this situation?
b. What privacy law have been broken?
c. Who would you report this to?
d. Why is it important for all staff to follow privacy and confidentiality policy of the
organisation?
a. to discuss someone personally issues at the workplace is not morally or ethically

correct so I warn them and aware them not to talk about someone's issue.
b. code of ethics has broken in it.
c. no, I just warn them and make sure that they will not do this again.
d. Workplace secrecy is rule number one of the company etiquette text. Not only are
you displaying a degree of common decency to your suppliers, customers, and staff
by protecting their records, but you are also upholding a legal duty to avoid
disclosing confidential information.
Scenario 3:
Milly has been having headaches and after seeing her doctor, has indicated on her medication
treatment sheet two 500mg tablets of Panadol are to be given every six hours. Policy of the
organisation is that two staff must sign the treatment sheet when Panadol is given. You give
Milly two Panadol and when you go to sign the treatment sheet you see another staff member
has just given Milly two Panadol.
a. How much Panadol has been given over the instructions by the doctor?
b. Who would you ask for advice as to Milly’s overdose of Panadol?
c. How will you manage not following your responsibility to Milly?
i. By not following medical treatment sheet directions?
ii. By not following policy and procedure of the organisation?
d. What would you say to the other staff member?
e. What are your legal responsibilities in this situation?
f. What documentation needs to be completed as to policy and procedure of the
organisation?
STUDENT ASSESSMENT
g. In what ways could you improve the work practice in order to avoid mistakes such as
these in the future?
a. 4 panadol. as you have given her 2 panadol and another staff member has given her 2
panadol as well.
b. I would ask a senior doctor regarding Milly’s overdose.
c. by not following the medical treatment sheet direction
d. I request other members to kindly inform consult me regarding the medicine given to Milly.
e. my legal responsibility is to immediately inform my senior doctor and make Milly throw up so
that the 2 panadol given by me is thrown up so an overdose doesn’t happen.
f. forms of medication and documentation and patient charts need to be filled.
g. I would see the medical treatment sheet and ask the attendant to guide me briefly on the
condition of patients and medicine given to her.
Scenario 4:
You have just arrived at work. The staff member you are working with is outside on her mobile
phone leaving 4 clients inside unattended in the kitchen. One of the clients have picked up a
knife and cut them self and now requires medical attention.
a. How is this negligent by the staff member?
b. Why is it your legal obligation to report the staff member’s actions, and who would
your report it to?
c. Your manger has asked you to put the incident in writing as it is the policy of the
organisation, write a brief report of this incident you witnessed?
a. The clients were negligent by the staff because the staff member was busy on her
mobile phone. Which is not the right way when you are in your workplace.
b. The staff member is there to serve the clients if they are not doing their jobs properly
and not serving clients on time, the clients can report against the staff. The client's
obligation should be to the honor or the manager of that company.
c. I reported to the manager about the activity going on when I arrived at work.

STUDENT ASSESSMENT
Scenario 5:
You work for a community service organisation that supports children in care.
You have taken lots of photos of Jimmy who is seven years old at the local Farmers market.
You want to put the photos on your Facebook page.
a. What are the legal and ethical issues you should consider before doing this?
b. Why do you need to check your organisations policy on social media?
c. What act does the social media policy come under?
d. How could informed consent come into play with regards to photos of clients?
a. There is no legal and ethical issue to expect this that we first have to infirm her
and took his permission
b. A good social media policy sets out what is and is not acceptable for workers to
share on social networks about their business.
c. They also assist workers with their online actions to demonstrate corporate
principles and explain the right kind of content to post on social media. We
cannot take or post someone's pictures without his or her permission.
d. If you have a specified individual armed with a camera at your office and the duty
of photographing incoming patients, equip them with a consent form as well.
Have the customer read over and sign the paperwork concurrently as they
inquire if they should take a picture of the patient.
Scenario 6:
You are supporting Peter who has a mid-disability and comes from a Muslim background.
Peter’s mother wants to give you a cake to say thank for all your help.
a. What is the ethical issue in this situation?
b. How would you respond to the Mother?
c. Who would you ask to find the organisation policy and procedures on receiving gifts?
d. In what ways could you keep up your knowledge of policies and procedures such as
these?
a. Ethical issues in this situation are-

1) professional boundary- Receiving gifts is not allowed by the patient.
2) Boundary crossing or boundary violation may not be accepted
b. I tell her mother about the ethical issue that is we cannot receive gifts or anything from
the patient and to help the patient is our duty.
c. As Peter’s mother is continuously saying that why I would be asked to find the
organization's policy and procedures on receiving gifts.
d. An integral aspect of every company is policies and procedures. Policies and systems
together provide a guide for day-to-day activities. They maintain consistency with laws
and legislation, provide decision-making support, and streamline organizational
procedures.

STUDENT ASSESSMENT
Scenario 7:
John has a physical disability. He uses a wheelchair and has restricted movement in his
hands. John’s favourite social activity on Friday nights is to go to the local pub and have a few
drinks with his mates. Because of John’s physical limitations, he has a carer who accompanies
him to the club.
a. In what way could the worker’s personal values impact on this situation?
b. What are your values in this matter?
c. Why is it important to use no-judgemental practices in this situation?
a.worker’s values also impact this situation as everyone has its values and we cant forced
them to follow our so everyone does according to their values.
b. my values in this matter are that I could support john and helped him as possible.
c. Being non-judgemental is being an observer of life and not deciding if it was right or wrong
about an action or speech. It is a trait when we first witness the responses of both our own and
others. Instead of criticizing other persons, studying our responses is a way to empathize with
and appreciate.
Scenario 8:
A colleague tells you she has lost her license for three months due to speeding.She tells you
she is still driving the clients to day placement because she needs the money as she is a
single parent.
a. How is this unethical conduct by the staff member?
b. Who would you report this to, and why?
a. As we know that Unethical conduct is behavior that falls outside of what an individual, a
profession, or an industry considers to be morally correct or proper. Individuals,
including corporations, experts, and politicians, may act unethically.
b. Report to the boss the immoral conduct. For the immediate supervisor, the first line of
disclosing certain events or actions is. the manager is qualified to navigate
circumstances and to know how to diffuse or intensify if required.

STUDENT ASSESSMENT
Scenario 9: A colleague is selling Avon to clients.

a. Why is this a conflict of interest?
b. Who would you report this to and why?
a. This is a conflict of interest because in this he is cheating business loyalty A conflict of

interest requires an individual or organization with two relationships vying with each
other for the allegiance of the individual.
b. b. When an individual prefers personal advantage over the duties of an association of
which they are a stakeholder or in some way abuses their status for personal benefit, a
conflict of interest occurs. The members of the executive board have fiduciary
responsibilities and responsibility of allegiance to the businesses they supervise.
Scenario 10:A client you are supporting tells you he was involved in a crime at a local shop.
a. Why is it your ethical responsibilities to report this?
b. Who would you report this to?
a.yes, it is our ethical responsibility to report this.

b.I may see fair exceptions concerning the moral obligation. I have been in cases where I was
aware of financial fraud and because the entity returned the stolen money, I did not disclose it.
If I was in a position in which I felt that if I reported a crime, it is necessary because many lives
are attached to it I report it.

STUDENT ASSESSMENT
Scenario 11:
Jim, a client you are supporting, wants to help mow the lawns.He is very unsteady on his feet
and falls over easily. Health and safety policy and procedures have identified that Jim can’t
mow the lawns as it would be unsafe for him.
a. What would you say to Jim?
b. Why is it important to follow the health and safety policies of the organization?
c. How would you explain dignity of risk to Jim, if he still wanted to mow the lawns?
a. I would tell him about the health and safety policies of the organization
b. Employee infections and accidents are significantly minimized by health and welfare
practices in the workplace. These processes will assist you and your team in
understanding the possible threats in the work climate.
c. I would reasonably explain to him so he can understand it.
Scenario 12:
Lilly is eighteen years of age.She has a great interest in politics and has asked you to take her
to vote at the upcoming election. Lilly’s mother has told you that she is not to vote, as Lilly
doesn’t understand what she is talking about.
a. What are Lilly’s rights?
b. What conversation would you have with Lilly’s mother and how would you avoid
conflict?
c. What are your work role boundaries in this situation and when would you seek
further advice?
d. Define the relationship between Lilly’s needs and rights in this situation.
e. Where can you get more information regarding client rights?
a. At the age of 18, it is everyone right to vote so it also the right of Lilly
b. First, I completely hear all the concerns of Lilly’s mother and the reason why she is not
allowing Lilly to vote. After all this, I start explaining and telling them about each and
everything to her mother in a very politely and understandable manner.
c. As she is Lilly's mother so we can not do much we can just try to convince her . as the
legal right on Lilly is her mother.
d. The relationship between Lilly’s needs and right is very simple. What Lilly wants is also
her right.
e. Efficiency and Protection. You have the right to obtain a suitably trained practitioner's
services.

STUDENT ASSESSMENT
Scenario 13:
A lot of employees are bringing their children to work, as a part of flexible employment
agreement.
a. Why is it important for all employees to have a working with children’s check?
Pre-employment screening: Child Checks and Police Checks Working.They are meant to help
ensure that the best individuals are appointed to work with children or volunteer with them.
When documents suggest that they can pose a risk, they seek to discourage people from
working or volunteering with kids.

STUDENT ASSESSMENT
Scenario 14:
Health and safety guidelines of the organisation dictate that all staff and clients are to wash
their hands before handing food. You notice there is no procedure on the washing of hands.
You advise your manager, who asks you to write a procedure for washing hands.
a. Write a procedure on washing hands.
b. Why would you show your manager the procedure before showing it to the staff and
clients?
c. Why would you ask for feedback from staff and clients about your procedure?
d. How would you make sure all the staff and clients are aware of the washing hands
procedure and why it was put in place?
e. What WHS act do organisations need to follow?
f. How can you keep up to date with changes to regulations, policies and procedures?
a. With clean, flowing water (warm or cold), wash your palms, turn the tap off and add
soap. Lather your hands with the soap by rubbing them together. For 20 seconds, clean
your hands. Rinse your hands well underwater that is clean and flowing.
b. I show the manager the procedure because he asks me to write a procedure for
washing hands.
c. I asked for feedback from staff and clients about the procedure because it shows an
example of good teamwork and if there is some mistake then they differently tell me.
d. Germs from unwashed hands, such as handrails, tabletops, or dolls, may be transferred
to other items and then transferred to the hands of another human. Therefore the
elimination of germs by handwashing helps to avoid diarrhea and respiratory infections
and can also help prevent skin and eye infections.
e. Harmonized Occupational Health and Safety (WHS) regulations mandate that as far as
is fairly possible, companies hiring paying employees to guarantee the physical and
mental health and safety of their workers, including volunteers.
f. Check pages for revised criteria periodically. Enter groups in the sector. Take part in
educational programs, workshops, and lectures. Designate an officer for enforcement.
Using applications from apps. For newsletters, subscribe.

STUDENT ASSESSMENT
Scenario 15:
You work in an early childhood education centre and one of the children comes to the centre
with regular bruising on their body. The child doesn’t want to go home.
a. What is your responsibility in this situation
Child Security prevents infants and young adults from trauma sustained within the home by
violence or neglect. When the risk of injury to children is large, a referral to Child Protection is
necessary. Report to Child Welfare if I suspect that a child needs protection from physical
harm or sexual assault on fairgrounds. As soon as possible after developing my belief, I will
make the report. when I become aware of any more explanations for your conviction, I make a
report.

STUDENT ASSESSMENT
FOR ASSESSOR ONLY

ASSESSOR CHECKLIST
This checklist is to be used when assessing the students in the associated task. This checklist that is incorporated in the Student Work
Placement Record Book is to be completed for each student. Please refer to separate mapping document for specific details relating to
alignment of this task to the unit requirements.

Has the student

satisfactorily
In this assessment task: completed the
project?
Yes No
Did the Student provide evidence of their ability to:
Detail their understanding of duty of care  
Explain how the staff member breached their duty of care  
Show what they would do in this situation  
Explain what privacy law has been broken  
Document who they would report this to  
Explain why is it important for all staff to follow privacy and confidentiality policy of the organisation  
Identify how much Panadol has been given over the instructions by the doctor  
Document who they would ask for advice as to Milly’s overdose of Panadol  
Detail how they will manage not following their responsibility to Milly?  
i. By not following medical treatment sheet directions?
ii. By not following policy and procedure of the organisation?
Include what they would say to the other staff member  
Identify their legal responsibilities in this situation?  
Detail the documentation that needs to be completed as to policy and procedure of the organisation  
Describe the ways they could improve the work practice in order to avoid mistakes such as these in  
the future
Describe how this is negligent by the staff member  
Explain why it is their legal obligation to report the staff member’s actions, and who they would  
report it to.
write a brief report of this incident they witnessed  
Document the legal and ethical issues you should consider before doing this?  
Explain why they need to check their organisations policy on social media?  
Identify what act the social media policy come under  
Explain how informed consent could come into play with regards to photos of clients  
Identify the ethical issue in this situation  
Describe how they would respond to the Mother  
Document who they would ask to find the organisation policy and procedures on receiving gifts  
Describe the ways they could keep up your knowledge of policies and procedures such as these  

STUDENT ASSESSMENT
Has the student

satisfactorily
In this assessment task: completed the
project?
Yes No
Describe how worker’s personal values impact on this situation  
Detail their values on this matter  
Indicate why is it important to use non-judgemental practices in this situation  
Explain how this is unethical conduct by the staff member  
Document who they would report this to and why  
Explain why is this a conflict of interest  
Document who they would report this to and why  
Explain why is it their ethical responsibilities to report this  
Document who they would report this to?  
Describe what they would say to Jim  
Explain why is it important to follow the health and safety policies of the organisation  
Explain how they would explain dignity of risk to Jim, if he still wanted to mow the lawns  
Describe Lilly’s rights?  
Describe the conversation they would have with Lilly’s mother and how they would avoid conflict  
Detail their work role boundaries in this situation and when they would seek further advice  
Define the relationship between Lilly’s needs and rights in this situation.  
Identify where they can get more information regarding client rights  
Explain why is it important for all employees to have a working with children’s check  
Wrote a procedure on washing hands.  
Explain why they would show their manager the procedure before showing it to the staff and clients  
Explain why they would ask for feedback from staff and clients about their procedure  
Describe how they would make sure all the staff and clients were aware of the washing hands  
procedure and why it was put in place
Identify the WHS act that organisations need to follow  
Detail how they can keep up to date with changes to regulations, policies and procedures  
Describe their responsibility in this situation  
Result: Satisfactory / Not Yet Satisfactory

STUDENT ASSESSMENT
Comments:


aware of my appeal rights. Date: ____/_____/_____

STUDENT ASSESSMENT
ASSESSMENT TASK 3 – WRITTEN TEST

requirements.
This is an open book written test. Therefore, you are allowed to bring books/ resources that
can help you to answer the test.
Your assessor will set a date and time for this open book written test.
On the test date:

1. Your assessor will set ground rules including no phones, talking, etc.
2. Your assessor will pass a copy of the assessment to you.
3. Your assessor will allow time for reading and questions before commencing
assessment.
4. You will have 1.5 hours for this assessment. Your are not to leave the classroom within
15 minutes of commencement of the assessment.
5. Once assessment has commenced, no communication between students is allowed.
6. If you repeatedly talk, or are caught cheating, you will be removed from the classroom,
and reported to student administration. Your assessment will be marked as “incomplete”
7. Remember – assessments are a participatory process, so your assessor can help re-
word questions, but cannot lead to answers.
8. Once completed, your assessment will be marked accordingly.
9. In the event that a question is not answered correctly, your assessor will discuss the
response with you to determine if you did not know the answer, or did not understand the
question.
10. In order to achieve competency, all questions MUST be answered correctly.
This assessment will be done on: _____________________

STUDENT ASSESSMENT
ASSESSMENT TASK 3 – WRITTEN TEST

STUDENT INSTRUCTIONS
Please refer to the instructions below regarding completing this assessment
This is an open book written test. In the time allocated, you are to answer all of the following questions. Make sure you:
 Print Clearly
 Answer all questions
 Use a pen. Assessments written in pencil will not be accepted.
 Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re-
word the question for you
 Do not talk to your classmates. If you are caught talking, you will be asked to leave and your assessment will not be marked.
 Do not cheat or plagiarise the work of others. Anyone caught cheating will automatically be marked Not Yet Competent for this unit.
There are NO EXCEPTIONS to this rule.
QUESTIONS
1. Describe in your own words what code of conduct means?
A Code of Conduct is a set of guidelines that outline a particular entity or an organization's

values, rules, and obligations or proper practices. A workplace code of ethics is a collection of
rules that are generally written for a company's employees, which protects the company and
tells the employees of the standards of the company. For even the smallest of businesses, it
is necessary to establish a checklist containing valuable details on employee priorities. It does
not need to be complicated or have elaborate rules in the paper.

STUDENT ASSESSMENT
2. Describe in your own words what code of practice means?
A code of conduct is a collection of formal guidelines that describe how persons who work in
a specific field should behave. By trading with stolen goods, the auctioneers are breaking a
code of practice.
3. What is an example of an organisation's grievance policy? How are clients informed of

the rights and responsibilities in relation to receiving services from your organisation?
Any issue, difficulty, or annoyance that a member of staff has in the workplace is an example
of a grievance. They may be about other team members, leadership, working environments,
workloads. So there are no limits on what a complaint might be about. Treat all workers who
file complaints fairly. At every point of the process, maintain secrecy. When necessary, settle
any complaints. When workers file complaints with the organization or external authorities,
honor its non-retaliation policy (e.g. equal employment opportunity committee)

STUDENT ASSESSMENT
4. What is duty of care?

a. Give an example of a breach of duty of care.
b. What is standard of care?
A duty of care is a moral requirement imposed on a person that needs a level of fair care to be
adhered to when performing certain actions that may predictably harm others. It is the first
factor that must be formed to proceed with a negligent action.
a. A person incurs an affirmative obligation to act in a case. Failure to behave fell behind a
fair level of treatment. Example: A mother is not helping her child cross the street. The
inaction of the mother is irresponsible in causing injury to the child if the child strays into
traffic and is injured.
b. The standard of care is the only degree of prudence and restraint expected for a person
who is under a duty of care. The standard's standards rely closely on circumstances.
The trier of fact decides whether the duty of treatment has been violated and is generally
phrased in terms of the reasonable person. In Vaughn, it was famously described as
"proceed with such reasonable caution as a prudent man would have exercised under
such circumstances"
5. What is the code of ethics?

a. What is an ethical dilemma?
b. What is the meaning of Ethical responsibilities?
A code of ethics, also known as an "ethical code," includes areas such as corporate ethics, a
code of professional practice, and a code of conduct for employees. Organizations adopt
ethical guidelines that encourage participants to recognize the distinction between right and
wrong and to extend that knowledge to their decisions. In general, an ethical code means
manuals at three levels: corporate ethics codes, staff codes of conduct, and professional
practice codes.
a.A decision-making challenge between two potential moral imperatives is an ethical dilemma,
ethical paradox, or moral dilemma, neither of which is unambiguously reasonable or preferable.
The ambiguity emerges from the situational tension in which compliance can contribute to
another transgression
b. Ethical responsibility is the capacity of a given area and/or context to identify, perceive, and
function on various beliefs and values according to the norms.

STUDENT ASSESSMENT
6. What does non-judgmental approach to practice mean?
A non-judgmental approach involves making a deliberate decision not to be dismissive of

others' actions or feelings. If you put this into effect, then you try to do your work thus
maintaining discretion on your patient/subject/colleagues, etc. Ideally, while seeking to withhold
judgment, you can be more open-minded and therefore more open to new thoughts and
hypotheses. It is not easy to reserve judgment and no one can do so entirely, but it is
something you can aim for and bring into effect as faithfully as possible.
7. How can a support worker’s own values and attitudes affect a person they are
supporting?
You will need to be mindful of your ideas, opinions, and perceptions and how they can
influence your career. It implies that it is important that you encourage consumers to make
choices based on their ideas and preferences rather than choices that represent what you feel
they should do.
8. What does unethical conduct mean?
Conduct that slips behind the ethical expectations of a specific area or breaches them. In the
rule, which may entail violations of aboriginal assault ethics. In the Code of Ethical Obligation,
the requirements for actions to be practiced by lawyers can be found; members of the judiciary
adhere to those found in the Canons of Judicial Ethics.

STUDENT ASSESSMENT
9. What is a conflict of interest?
A conflict of interest exists where, due to a mismatch between personal (or self-serving)
interests and professional roles or obligations, an organization or agent becomes unreliable.
Such a disagreement arises where a corporation or entity has a vested interest that disputes
whether their actions, judgment, and/or decision-making can be objectives, such as cash,
status, expertise, relationships, or credibility. The group is typically asked to delete itself
anytime such a condition happens, as it is often constitutionally requested of them.
10. Find a job description for a job you would like to do, list the key selection criteria for the
job.
a. How would you keep up to date with industry trends?
b. What training would you like to attend to increase your skills?
Support Worker’s job Descriptions include:

 Help in preaprations of meals
 Assisting in Chores related to Households
 Medication Administrations
 Finances Manging
 Community Facilities Assessments
 Emotion general support Provision
To keep up to date with the industry trends it is required to have aware about the job market
demands to meet those demands following trainings could be helpful in skill buildings
 Community Services Diploma of 400 hours

 Vocational placement work experiences
 Work volunteer in the Social Supports or help the one in need

STUDENT ASSESSMENT
11. When working with a children and young people, you need to make observation of
children’s behaviors and physical presentation, noting any changers or reason for
concern. Give a brief description of the following.
a. What are the visible signs of physical abuse of a child? List 3,
Unexplained or repeated cracks of the bones.
Bruises are usually not injured by injury vs. regular childhood events in parts of the
body.
Burns in the knees, sides, or the genitals.
b. What are the behavioral signs of physical abuse of a child? List 3.
Withdrawal or normal behaviors from colleagues.

Changes in behavior or changes in school success, such as provocation, frustration,
animosity, or hyperactivity.
Depression, anxiety, or unexpected lack of self-confidence, or uncommon fears.

STUDENT ASSESSMENT
c. What are the signs of emotional abuse of a child? List 3.
Constant anxiety about something bad being done.

Speech issues or learning and social growth delays.
Low self-esteem and depression.
d. What are to signs of sexual abuse of a child? List 3.
1. Changes in a behavior-a infant can tend to be violent, distant, clingy, have

sleeping troubles, have frequent nightmares, or begin to wet the bed.
2. The child can fear or appear fearful of a specific entity and want to avoid
spending time alone with them by avoiding the abuser.
3. Children who have been abused can act sexually inappropriately or use sexually
suggestive language in sexually inappropriate ways.

STUDENT ASSESSMENT
12. What is mandatory reporting?
Mandatory reporting applies to the legal obligation by such classes of persons to disclose to
the child welfare authority a fair suspicion of physical or sexual harassment of children.
Mandatory notification is the mandatory obligation for many specialist associations to disclose
to the child welfare authority a fair suspicion of physical or sexual violence by children.
13. When employed in the community service field why is it important to follow policies and
procedures of the organisation?
They properly execute duties and have consistent customer support as staff obeys protocols.
This boosts the consistency of the goods and services of your company. And in turn, it boosts
the credibility of your company. Employees will understand that their duties are fulfilled and
take pride in their careers.
14. Who would you ask in the organisation to find out about policies and procedures?
Policies and procedures generally derive from the mission and priorities of the business,
which are normally formulated at the highest level of the enterprise in strategic management
meetings. Department managers also create department-specific strategies and practices in
certain organizations depending on the essence of the activities at hand.

STUDENT ASSESSMENT
15. Why do you believe it’s important to include policies and procedures in the staff
induction to the organisation?
The key aim of an induction is to merge the organization with your new employees and to
teach them the procedures, operations, community, principles, and the institution itself. In a
moment when many new hires will make a decision in the early days about whether to stay or
go, it also lets them relax into a new climate.
16. Who would you consult with if a policy needed to be changed in the organisation?
You ought to communicate with all relevant parties, including health and safety officials,
vendors (especially those who routinely work with you, and, of course, your staff while
designing your policies and procedures. Consultation should ensure that the value of
corporate practices and processes is recognized by every employee in your workplace and
why they need to be successfully enforced.
17. Develop a checklist of work role and responsibilities as you understand them in relation
to a job description as a carer.
Examples of roles for Care Assistants

Assist consumers with tasks such as cleaning, grooming, feeding, and toileting for personal
hygiene.
Perform minor chores such as dusting, vacuuming, and adjusting bed linens for
housekeeping.
Assist in clients' secure moving, shifting, repositioning, and movement.
To follow patients to medical appointments.
Observe, monitor, and document the physical and emotional well-being of customers, and
report any adjustments to senior personnel promptly.

STUDENT ASSESSMENT
18. Describe an example of task/activity outside a specified work role as a carer? How
would you clarify this with a job supervisor?
Any carers may have to assist someone with things such as banking, shopping, and
housework where the entity is very autonomous. Other caregivers may have a more intensive
function in all everyday life activities, including eating, washing, dressing, going to the
bathroom, and taking medication.
Clarification:
Definition of Analysis Work
Discuss with Manager over job obligations
Defining roles and obligations
Communicating work tasks
19. Provide an example of when a staff accepts responsibility for his/ her own actions within
his/ her work role, e.g. when he/ she has reported an incident or issue, clarified his/ her
duty of care requirements, provided/ sought feedback regarding his/ her work role and
legal obligations
Jobs are liable for minimizing or restricting the amount of damage or disability they can suffer
from their customers. This duty is known as 'care duty' and it can also feel daunting. For
instance, our obligation to one party (for instance, our employer) may clash profoundly with
our duty to our customers. It helps to note that a juggling act is a duty of responsibility.
A responsibility of treatment has several aspects:
Judicial - What does the statute mean that we are doing?
Professional/ethical - What do we expect from other workers?
Organizational - What should people think we can do with our company and its financing
body?
Community - What do our client's parents and other members of the community want us to
do?
Private - What do we do with our convictions and values?

STUDENT ASSESSMENT
20. Describe duty of care in relation to job role as a carer. How is a staff informed about
their duty of care? E.g. supervisor feedback, organisational policy, job description?
Your duty of care ensures you must try to do the best of your abilities with high-quality care
and state if there are any reasons why you will not be able to do so. When practitioners
operate under an obligation of care, they have to do as would be expected to do by a fair
citizen given their experience and context.
You owe a duty of care to the persons you assist, your friends, your boss, yourself, and the
public interest as a care worker. All have a treatment obligation-it is not something you should
get out of.
You must do it with their permission when behaving in the best interests of a citizen unless
you have proof that the individual is unable to make the particular decision at the moment it
needs to be made.
21. Within a work role as a carer how do you seek agreement from clients before delivering
services? What is an example of organisations policy on seeking agreement for
services?
A protocol is a plan of action or rules to be implemented, while a policy process specifies what
needs to be done to enact the policy. For starters, the following protocols may be involved in
a personnel recruiting policy:
In local and state-wide magazines, all empty paying vacancies will be advertised.
There will be details of tasks, pay level, closing date, and contact details for the ads.
Job details and information about the organization will be submitted to all interested persons.

STUDENT ASSESSMENT
22. Describe an example of an organisation's confidentiality policy. What is the procedure to

be followed if a breach of confidentiality occurred?
This proposal lays out how the company expects classified material to be handled by its
personnel. It extends to both personnel and contractors and to board members, donors, and
volunteers who may have access to sensitive information and personal details, as applicable.
Procedure:
1. Check the deal on secrecy
2. Investigate the infringement
3. Approaching a prosecutor to discuss solutions
23. Give two examples of a breach of confidentiality that have occurred in a workplace and
describe how these breaches were handled?
1. The employer may take immediate action in situations where the employer believes
sensitive information has been stolen, and obtain legal counsel if needed.
2. If the work of an employee is terminated or the employee resigns, employers may
notify the employee of their confidentiality commitments at the time of the company's
departure.

STUDENT ASSESSMENT
24. List 2 key statutory and regulatory requirements that cover the community services
sector in aged care.
1. The actions by federal and state governments on privacy.
2. State legislation surrounding the legal body of your corporation, whether it is an

organized association or a liability-limited company.
25. What is the difference between an ethical dilemma and a legal obligation?
1." Legal" and "ethical" all act as nouns and adjectives. Their roots are different-"legal" comes
from Anglo-French, while "ethical" comes from Middle English and Greek. Nevertheless, both
have a similar base in Latin.
2. Both "legal" and "ethical" are considered to be conventions and techniques for performing a
certain form of behavior and operation.
3. There is a contrast in terms of scope and implementation. To a more widespread scope,
"legal" can apply, while "ethical" applies on an individual basis.
4."Legal" has its ethical foundation, whereas "ethics" has its moral basis. In their views, they
both judge certain conduct or action either as of right or wrong.
"5. Legal" provides a more factual view, whereas, depending on the individual, "ethics" has a
personal and varied view.

STUDENT ASSESSMENT
26. What would you do if confronted with a legal or an ethical dilemma?
 Identify the legal questions involved. There are ethical questions, in a general
context, if one's decisions influence another. In the workplace, the actions of
management could influence workers, consumers, vendors, creditors, and
shareholders. These are the organization's owners.
 Identify alternate paths of operation. Any dilemma offers more than just one
chance. Personal and corporate dilemmas can be overcome by careful
treatment of workplace ethics problems. The next step, by defining the
alternatives.
 To settle on a course of action using ethical reasoning. To make rational
choices, ethical thinking skills are necessary.
27. Personal values, beliefs, attitudes and culture influence how everyone responds to
different situations. Discuss how you, can ensure that you respect all client’s values,
beliefs, attitudes and culture regardless of whether they differ from your own.
We also have our ideals, convictions, and behaviors as human beings that we have
established throughout our lives. Our families, friends, culture, and the experiences we've all
had all add to our understanding of who we are and how we see the world. As employees in
community care, we also deal with individuals that are disadvantaged and/or who may live a
lifestyle that is distinct or inappropriate to normal society. If we want to deliver a service that
addresses the needs of our target audiences as community service employees and makes
them feel motivated, we need to be mindful of our ideals, views, and attitudes and be willing
to follow our industry's ethical values and not force our ideas on our consumers.

STUDENT ASSESSMENT
28. Describe the process used in a workplace when a new policy or procedure needs to be
created and implemented. For what reasons might they need to be written/changed?
Phase 1: Consultation Section
Stage 2: Tailor the strategy to the organization
Step 3: Specifically identify obligations-Be precise
Stage 4: Making it practical for the strategy
Step 5: To publicize the procedures and processes
Move 6: Train policies and procedures for all workers
Phase 7: In the policy formulation, be consistent
Step 8: Periodically review all protocols and procedures
Step 9: Implementing rules and practices in the workplace
29. What human resources documents do you need to be aware of in the context of legal
and ethical responsibilities?
Know the rules
Prioritize career growth
Be a pioneer in ethical HR
Comprehending conflicts of interest
Implement policies in diversity and inclusion
Holding classified details

STUDENT ASSESSMENT
Before you hand in your written assessment, make sure that you:
1. Re-check your answers and make sure you are happy with your responses
2. Have written your Name, Student ID and Date
Result: Satisfactory / Not Yet Satisfactory
Comments:


aware of my appeal rights. Date: ____/_____/_____


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STUDENT ASSESSMENT

CHCLEG001 Work legally and ethically

ASSESSMENT SUMMARY / COVER SHEET

Student Name: Ramandeep Kaur Dadyala

Student ID No: 15426

Final Completion Date: 22-11-2020

Assessor Name: Rizalina Cazar

Unit Code/ Title CHCLEG001 Work legally and ethically

Please attach the following documentation to this form Result

S = Satisfactory; NYS = Not Yet Satisfactory

Final Assessment Result for this unit C / NYC

C = Competent; NYC = Not Yet Competent

Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

Student Declaration: I declare that I have been assessed Signature: ____________________________

Administrative use only

Entered onto Student Management System  ________________

Student Assessment CHCLEG001 Page 1/33

ASSESSMENT TASK 1 – OBSERVATION & LOGBOOK

Your 3 observations will be observed as follows:

To be assessed on: _______________________

Student Assessment CHCLEG001 Page 2/33

ASSESSMENT TASK 2 – PROJECT

Your project will be due on: ____________________________

Student Assessment CHCLEG001 Page 3/33

ASSESSMENT TASK 2 – PROJECT

Please complete below

Student ID No: 15426 Date: 22-11-2020

a. As community workers, we have a great deal of responsibility. We must always act in a

Student Assessment CHCLEG001 Page 4/33

a. to discuss someone personally issues at the workplace is not morally or ethically

Student Assessment CHCLEG001 Page 6/33

a. Ethical issues in this situation are-

Student Assessment CHCLEG001 Page 7/33

Student Assessment CHCLEG001 Page 8/33

Scenario 9: A colleague is selling Avon to clients.

a. This is a conflict of interest because in this he is cheating business loyalty A conflict of

a.yes, it is our ethical responsibility to report this.

Student Assessment CHCLEG001 Page 9/33

Student Assessment CHCLEG001 Page 10/33

Student Assessment CHCLEG001 Page 11/33

Student Assessment CHCLEG001 Page 12/33

Student Assessment CHCLEG001 Page 13/33

FOR ASSESSOR ONLY

ASSESSMENT TASK 2 – PROJECT

Please complete below

Student ID No: 15426 Date: 22-11-2020

Has the student

Explain what privacy law has been broken  

Document who they would report this to  

Student Assessment CHCLEG001 Page 14/33

Has the student

Result: Satisfactory / Not Yet Satisfactory

Student Assessment CHCLEG001 Page 15/33

Assessor: I declare that I have conducted a fair, valid, Signature: ____________________________

Student Declaration: I declare that I have been assessed Signature: ____________________________

Student Assessment CHCLEG001 Page 16/33

ASSESSMENT TASK 3 – WRITTEN TEST

On the test date:

This assessment will be done on: _____________________