10.1 Document for Analysis: Going Bananas at 7-Eleven (Obj.

1–3) [Email Revised]

To: Members of the 7-Eleven Franchise Owners Association of Chicagoland

From: Nicholas Barajas <nicholas.barajas@hotmail.com>
Subject: Sustainability with Biodegradable Wrappers

What would be reaction if you eat rotten banana, lose the bright colors of fruits and wait for freshness?

Being an organization, which aims to establish sustainable environment with the services of providing
fresh food, we are offering healthy food to our customers and ensuring the quality is our sole
responsibility, so far that we as 7-Eleven franchise look for biodegradable wrappers for maintaining the
essence of fruits and avoid the plastic hazards on food.

To anticipate the cost of wrappers, we could reduce the unnecessary expenses and increase sales by
getting quick ripen fruits as plastic caused delay. Apart from that, it is a well-researched that plastic is
responsible for various diseases due to unique nature of Carbon element.

It is decided by Franchise Owners Association to work for broader purpose, for that meeting is
scheduled on Jan 20. Your presence is as much important as our concern for surrounding environment.

10.3 Document for Analysis: Weak Persuasive Memo Flowing Upward (Obj. 4) [Revised]

MEMORANDUM

Date: August 20, 2018

To: Bryanna Mazzetta, Vice President, Marketing

From: Luke Downey, Exhibit Manager LD

Subject: Saving Money by Changing Gifts

Although, we always try our best to meet customers and sell Worldclass Trainer equipment at various
trade shows but still we are having hardships to create desired value. As we have a target of tight
budget and to reduce cost we tried strategies as increasing airfare and hotel charges and also followed
other ways to lower cost, but failed to overcome. Here is the follow-up way we are spending on some of
the materials that needs some reconsideration.
Copy of Outside Service Costs

2000 T-Shirts (cost per T-Shirt=$23*2000 units> Total=$46000)

Including features
 Nine-colors
 Silk-Screened
 Top Designer Print

To save the cost I have come up with an alternative of making changes in gift we give away, in which we
need to prefer T-shirt made in China which costs $6. By opting the way, we can save almost $17 per shirt
which is considerable amount. In addition to that, these shirts are mostly used for workout and having
less concern on its features and fancy look. Thus it will maintain the reputation in largest shows instead
of lessen.

As we concluded that it can be saved $34000 in any trade show per year, so by changing the way will
make happy the individuals gifted because the present given them is a big reward rather its quality. Staff
will also be agree to know the strategy of dumping costs, because they haven’t leave any way to reduce
the costs.

As your cooperation is utmost important to choose such option, I have attached a sample of T-Shirt
made in China and some relevant details. Alongside it is more suitable option in my view, so I prepared
purchase requisition which needs approval before August 25. As soon as, we get the service there are
chances that we get more discount offers and save more than we expect.
10.4 Document for Analysis: Poor Claim Letter (Obj. 3) [Revised]

231, 1st Floor

Knowledge Center, Sukkur
IBA University, SUKKUR

3rd November, 2018

Mr. Jason M. Amato

TEK Copier Solutions
13429 North 59th Avenue
Glendale, AZ 85307

Dear Mr. Amato:

As we come up with information that your copier solutions is highly stable and have capacity of holding
notable volume of copies, so keeping in view, we have purchased four of your Multifunction SX500
Photo Copiers which are meeting with our requirements.

As we are informed and described about the product features, in which our highly required feature was
volume of 3000 copies a day, which was misguided from one of your official. This technical problem of
500 copies a day lowers the performance of business operations.

This unavoidable feature is surprising and lead to disappointment because the product details promised
the following feature (A capacity of 3000 copies a day).

As reaching at Mr. Martineau, leads to lack of response alongside I would emphasize on 20%
depreciation, because the machines are in condition of resalable.
Sincerely,

Aneekash Kumar

Aneekash Kumar
Director Procurement Department

AKB: mm
10.29 Sales Letter: Weighing In at Work (Obj. 5)
5th Avenue, Fitness for Life
Gym Equipment Market, Chicago
CG 326433

20th November, 2018

Mr. Carol Wong,

Director, Human Resources,
Prophecy Financial Services, 790 Lafayette
Boulevard, Bridgeport, CT 06604

Dear Mr. Wong:

It’s well-said that “Health is Wealth”, so as the organizations are when its personnel is healthy and
strong intellectuals that in turn lead to successful, outperforming and acing the competition beyond the
borders of organizations.

As research shows that United States consists of 68 percent of adults in America are overweight, and 34
percent are obese, it has high concern when organizations face the cost of illness, disability or possibly
death after some tenure. As employees are the assets of organization, to keep care is the utmost
responsibility in organization. Knowing that many leading organizations showed the proactive action
against the obesity such as health programs and services. Fitness and Life are today leading fitness
operators who ensures, fitness equipment and programs are instrumental in helping people lose weight.

Fitness and Life also proposes that with regular exercise at an on-site fitness center, employees lose
weight and improve overall health. As employee health improves, absenteeism is reduced and overall
productivity increases. Moreover employees love working out before or after work. They make the
routine part of their workday, and they often have work buddies who share their fitness regimens.
Although keeping in view all those aspects, Fitness and Life do not forget to answer the most common
confusion; cost of all arrangement is $30000 only with training and equipment.

Although many companies resist spending money to save money, Fitness centers is one time cost which
offset in a year profits. So to be healthy and wealthy, meeting schedule & invitation enclosed and your
response before December 1 will be highly appreciated.

Yours Sincerely,

Aneekash Kumar
Aneekash Kumar
Research and Development Manager
Fitness and Life

AKB: mm

Enclosure: Meeting schedule, Formal Invitation

10.31 Sales Letter: Promoting Your Product or Service (Obj. 5)

Plot 940, Borroci Choice Cars

X-peed Building, New York
NY 34223

29th November, 2018

Borroci Customers

Dear Prospective Customers:

Every day Borroci outshines the garages of valued customers by providing the preference based cars
variety, so being a first mover, we again come up with V olvo’s snazzy new convertible model ensures
your safety with a roll bar that pops out when the car tips 40 degrees to the side.

Enjoying the happy moments consistently, crossing the bridges without fierce and unfolding the puzzling
turns in one shot speed, is what Borroci approaches. We always look the insight where customers could
not access as in various brands BMW, Volkswagen feature of roll bar is not built-in. To be sure with
safety V olvo’s is certified by CCE (car safety board) for the used feature. We not merely provide the
model but also the membership in Borroci to be updated with iconic features.

V olvo’s is the brand which reflects the individual’s personality in unique way. As it has multiple design
layers, angular shine and have most features on electricity which lessen the use of patrol. Moreover, a
very common engine heat-up problem is also covered up with anti-temp technology. All this package is
lies under the A1 group, where customers’ expectations are focused regardless of prices.

If you cannot wait more, go and hand on site to know more about it and be the first 100 fortunes to
order your best choice with surprising benefits. Please contact if any information required regarding the
schemes and payment methods.

Yours Sincerely,

Aneekash Kumar
Aneekash Kumar
Borroci Marketing Manager

AKB: na
10.18 Persuasive Organizational Message Flowing, Upward: Keeping Track of Office Projects

MEMORANDUM

Date: November 19, 2018

To: Project Managers <Mike.Kuryia@walters_inc.com>

From: Aneekash Kumar, Supporting Administrator AK

Subject: Updating Records with Erase Board

Serving the five managers who are working at random places is difficult, it not only slows down the
business operations but also brings the communication gap. Moreover tracking the progress of
managers having different architectural tasks, we assigned assistant admins for updating, but it does not
meet with expectations, due to limited capacity of dealing with outdoor operations at a time.

Although investing on hand-on accessible tool can save from various disturbances by marking few lines.
We were spending round about $3000 on assistant admins, who track the working projects, but again it
was disappointing when they folded with information overload, ultimately it leads us to misleading
results. On the other hand, using an erase board will save cost about 10 times greater than assistants
hired.

In organizations where change in engineering methods are constant, it needs more adequate measures
to take. For that erase board is near to update and easy to remove unnecessary pop-ups on board. Even
it does not need any electricity, maintenance cost and data lost issue. Moreover it works as mind
mapping and help us to assign duties easily by rapid visual representation.

For quick adaptation of this change I have made purchase request to Walmart which is known for low
cost, your approval before December 1 will be appreciated and for further details please contact.
10.9 Persuasive Favor/Action Request: Dear Senator or Representative (Obj. 3)

Plot 103, Hostel II

Sukkur IBA University
Airport Road, SUKKUR

21th November, 2018

The Honorable Mr. Raza Shah

Post Office Box 142
Islamabad, S.C. 29202-0142

Dear Senator Shah:

My name is Aneekash Kumar and I reside at Sukkur IBA University in Sukkur, Sindh. Currently I am in 2nd
year of bachelors of Business Administration Department.

I am primarily concerned about the issue of environmental protection, as I observed my surrounding

thoroughly and come to know that social norms are violated for throwing garbage in placed dustbins.
Which in turn influence badly to the regular patients admitted in Civil Hospital. Under the Environmental
Laws sec (1882), neglecting the compliance of laws will lead to severe punishment.

I had sources where adequate concentration is needed, Indoor- Civil Hospital Sukkur where corners
opposite hospital are filled with lot of plastic bags, and the galleries at backside are also concentrated
with rubbish which are hazards and begets the new diseases around community. Lack of concern on
government officials will lead them to social loafing, It is our responsibility to protect the public health, if
not then at least not to worse-off the existing situation.

I urge you to examine the matter and comply that social norms are followed and ensure the officials
working under the union are strictly performing their duties. I appreciate your response and action
against this chaos and will be pleased that your serious concern can protect the life of millions.

Thank you for your time and consideration of my request.

Yours Sincerely,
Aneekash Kumar

Aneekash Kumar