APICS GREAT LAKES DISTRICT CENTRAL INDIANA CHAPTER VOLUME XXVI NUMBER 2 AUGUST 2010

The Production Line

A U G U S T P R O F E S S I O N A L D E V E L O P M E N T M E E T I N G

What's the Value of Supply Chain?

The recent economic downtown, dubbed by many as the "Great Recession" and arguably the worst economic period since the Great Depression, has many companies reevaluating their processes and looking at ways to cut costs and strengthen core competencies. Now more than ever, the management of supply chain functions is vital in order for companies to remain profitable, sustainable, and relevant. The Central Indiana Chapter of APICS is pleased to welcome three fantastic panelists for our August Professional Development Meeting: Iain Richardson, Senior Director of Global Supply Chain and Logistics - Eli Lilly and Co.

A Panel Discussion featuring Executives from Eli Lilly, Roche, and Rolls Royce
Dr. Robert Pinder, Director, Global Qualification and Risk Management - Roche Diagnostics Allan Swan, Vice President of Supply Chain Planning & Control - Rolls Royce North America Moderator: Bob Collins, Director of the APICS E&R Foundation The focus of the panel discussion is to uncover unique issues facing each Supply Chain leader. Issues may range from implementation of Lean manufacturing, reduction of costs associated with the Supply Chain and distribution, improvement of the basic processes in Supply Chain (i.e. MRPII, S&OP, forecasting, make to stock, make to order and order to cash), security of the Supply Chain, identifying, attracting and maintaining talented personnel, Education of the future Supply Chain professionals and other topics.

PDM MEETING INFORMATION

Date/Time 5:30 pm 7:00 pm Location

Pricing Registration
SIGN-UP NOW

Thursday, August 12th, 2010 RegistrationNetworking; 6:15 pm Dinner Presentation The Mansion at Oak Hill 5801 E 116th Street, Carmel, IN 46033 $20 Students; $30 Members; $40 Non-members Register online at www.apics-cind.org. Please register by Monday 8/9/2010

The Association for Operations Management

http://www.apics-cind.org/events/100_538001.aspx?PROG=PDMG

Central Indiana Chapter

THE PRODUCTION LINE AUGUST 2010

PRESIDENTSCORNER

BY JIM MALONE, CHAPTER PRESIDENT

A Lean Education Moment

My oldest son got me thinking last weekend when he asked me what exactly I did. When I told him I was a Lean Operation Manager, he rolled his eyes and said, ok, what do you do? After a very long explanation of what exactly that means he asked, well give me an example. That got me thinking, I could have gone down the road of our latest Kaizen event at work, but having his interest (something a little unusual in our house) I thought about things he does, or is supposed to do around the house and how I could have a little Lean education moment benefiting the both of us Continuous Improvement! My mind raced for a minute and then I had the epiphany! His ongoing battle to cut the lawn and the struggles he has in getting it done was going to be our example. I told him, lets take a look at cutting the lawn and if I put my work hat on, how I would go about making it more efficient and meeting my expectations as a customer. Problems I have noted in executing this task: 1) I have to tell him when to cut it 2) he never tells me we are out of gas 3) which direction to cut the lawn (this happens to be a major quality issue with me) and 4) trimming around the fence and landscaping. Now, we have gone over how the lawn should be cut, I have done it with him on several occasions, showing him exactly what he needed to do. The failure in that was nothing was written down, so his interpretation of what I was saying always was different from my expectations. So, the first thing we did was to go over what we are going to accomplish. I had him grab some paper so he could write all of this down. I didnt bother going over the current process, to personal and painful. So we fast forwarded to Work Instructions and how we would communicate that. He already has a to do board with cutting the lawn as the top on the list. The problem is in when I think the lawn should be cut, driven by my quality expectation (a subjective measurement) and his interpretation (an objective measurement of when his 2 year old brother cant walk in the yard anymore without falling). So we both agreed what we needed to do was create a signal (Kanban) of when to cut the yard. We went out to the backyard and found a place along the fence that we could put a mark on that when the grass reached that height, it would be cut. We then went out to the garage for a little 5s project of organizing the lawn care equipment and the items needed to keep the equipment running. We use two types of gas, regular for the lawn mower, and the 2 cycle for the blower and the trimmer. Because of past confusion in adding the wrong gas to the equipment, both cans are labeled but are buried under a table. We cleaned out the area, placing each prominently in a place we both agreed to (team involvement), and drew a line on the can that you could see when it was low visually. We also organized items such as the 2 cycle oil that needed to be added to the blower and trimmer (we found 6 cans of this scattered all over the garage). I had actually been told we were out of the oil, so this was another big win. We also found 3 open packages of cutting line for the trimmer, another win for the budget. I didnt want to red tag anything, but we did go over that as well! So we completed cleaning and organizing, labeling where everything goes and then headed back inside to finish our project. He had notes from our talk out in the yard about the agreed upon height of when the lawn needs to be cut. He had the 5s layout completed and we both agreed it was both of our responsibility to keep the area clean and organized. Our final tasks in completing our project were to get agreement on which way to cut the grass each time and the final written procedures for actually cutting the grass. Continued on next page...

THE PRODUCTION LINE AUGUST 2010

We went thru the details, step by step, developing our written work instructions that were to be followed. We both signed off on the work instructions and posted them prominently on a cork board in the area where we organized the lawn care equipment. When we completed all this, I said to my son now imagine applying what we just did here to manufacturing a medical device and getting it to our end customer as quickly and inexpensively as possible. He thought for a moment about it and replied that seems pretty easy, thats what you do? Oh well is the thought that raced thru my head and with a

sigh responded yep giving up any hope of bringing him over to the truly converted Lean practitioner side for now. For those of us who are already hooked on all things APICS, our August PDM should be one not to miss. We have three Senior Supply Chain Executives, representing three of the most influential Fortune 500 Companies in Central Indiana participating in a panel discussion with Bob Collins, Director of the APICS E&R foundation as moderator. I hope to see you there for some really good insight of the future of Supply Chain.

APICS CPIM Recertification Exam

In todays competitive job market, your credentials help differentiate you from other potential employees. When you invested in your future by earning the APICS Certified Production and Inventory Management (CPIM) designation, you made an important career choice that has given you an edge over the competition. The APICS CPIM Recertification Exam is a one-time opportunity for individuals whose CPIM credentials have expired. You now can reclaim your credential. Instead of taking all five CPIM exams again, candidates are able to renew their certifications by taking only one exam. The new exam will include 30 questions taken from the following CPIM Modules: DSP ECO, MPR and SMR and , will have a total of 120 multiple-choice items delivered in a three-hour exam. Now is a good time to recertify and keep your designation current while growing your global understanding and honing your production and inventory management skills.

confidence in your abilities, which can lead to promotions, career opportunities, increased salary, and more. Regaining the APICS CPIM designation shows your commitment to the profession, provides a sense of accomplishment, demonstrates value to your employer, and provides a path to career advancement. Multinational corporations increasingly list APICS certification required in their job postings, proving that recertification can lead to better job visibility and opportunities.

Eligibility Application

Candidates must apply for eligibility in order to register and take the APICS CPIM Recertification Exam. There is a $150 non-refundable application fee. To be eligible for the APICS CPIM Recertification exam, an individual must have been certified prior to the year 2000 and not have followed the maintenance process. APICS will review all applications and candidates will be notified within two weeks if they qualify for the exam. Candidates whose applications are approved will receive a notice of authorization to test. Candidates whose applications are not approved will receive a notice that they are not eligible to test. http://www.apics.org/Certification/RecertificationExam.htm

Benefits of the APICS CPIM Recertification Exam

APICS CPIM designees earn higher salaries, establish status in their organizations, and rate their personal job satisfaction higher. Did you know that, according to Purchasing.com, APICS certification designees earn 9 percent more than their uncertified counterparts? The APICS CPIM gives customers, peers, and employers

THE PRODUCTION LINE AUGUST 2010

WE VALUE YOUR OPINION - JULY PDM SURVEY RESPONSES

Voice Of The Customer

Q: Can I obtain a CSCP study guide at a local bookstore? A: The APICS Study guides are available only through an APICS outlet such as your local chapter or the APICS National Bookstore. Q: Do I have to be an APICS member to qualify for the APICS CPIM Recertification Exam? A: No, however, you will save money if you are a member. APICS members receive a discount of more than 25 percent on exam registration fees and receive valuable savings on reference materials and educational programs. Please contact APICS Customer Support or access the APICS Web site at apics.org for more information. Q: When do I submit my application for the APICS CPIM Recertification Exam?

lapsed for 10 years or more. APICS will review each candidates record to ensure eligibility and provide the information to the test vendor. Q: What is the P & IM Journal? A: The Production & Inventory Management (P&IM) Journal gives you access to analysis of and insights into emerging concepts, practical applications, beneficial knowledge, and constructive skills valuable in today's dynamic economy. In addition to production and inventory management, topics covered in the P&IM Journal include the following Supply chain design and execution Demand planning Sourcing and supply Technology management Product and process development Enterprise information systems Behavior and workforce initiatives Manpower management and planning Performance improvement programs The P&IM Journal enables business leaders, students, and academicians to better understand and manage the ever-changing and complex interrelationships of designing and operating processes in manufacturing and service-oriented enterprises in today's global marketplace. The APICS Educational & Research Foundation provide oversight of the journal.

A: The program is available for one year only; candidates who know they will qualify should submit their application to APICS as soon as possible. Q: How long after my application has been submitted will I be notified if I qualify? A: Candidates will receive a response within two weeks of applying. Q: Why is there an application process and fee? A: The APICS CPIM Recertification exam is only available to those candidates whose designation

The Association for Operations Management

Central Indiana Chapter

Learn more at www.apics.org

THE PRODUCTION LINE AUGUST 2010

2010 Education Opportunities CPIM

Date
August 14, Sat 8a Sept 18, Sat 8a October 23, Sat 8a November 13, Sat 8a December 11, Sat 8a Fast Track Meets 8/14, 8/21, 8/28; Registration Deadline 8/4/2010

Members: $500 Non-Members: $550

Description Location Basics of Supply Chain Management University of Indianapolis

Master Planning of Resources University of Indianapolis Meets 9/18 and 9/25; Registration Deadline 9/8/2010 Detail Scheduling and Planning University of Indianapolis Fast Track Meets 10/23 and 10/30; Registration Deadline 10/13/2010 Execution and Control of Operations University of Indianapolis Fast Track Meets 11/13 and 11/20; Registration Deadline 11/3/2010 Strategic Management of Resources University of Indianapolis Fast Track Meets 12/11 and 12/18; Registration Deadline: 12/1/2010

http://www.apics-cind.org/education/apics_educ_signup.aspx?PROG=CPIM

2010 Certified Supply Chain Professional CSCP

Sept 11, Sat 8a Sept 18, Sat 8a
http://www.apics-cind.org/education/apics_educ_signup.aspx?PROG=CSCP

Members: $1,250 Non-Members: $1,500

CSCP Review University of Indianapolis Meets 9/11/10, 9/18/2010 and 9/25/10; Registration Deadline: 8/11/10 Other CSCP Offerings University of Indianapolis

2010 Education Opportunities

Oct 30, Sat 8a
http://www.apics-cind.org/education/apics_educ_signup.aspx?PROG=GSWS

Members: $500 Non-Members: $550

Global Sourcing Workshop University of Indianapolis Meets 10/30/10 and 11/6/10; Registration Deadline: 10/20/10

2010 Professional Development Meetings

Date
September 9, 2010 October 14, 2010 November 11, 2010 December 9, 2010

Title
To Be Announced To Be Announced A Discussion with Tony Santiago, CPO, Wellpoint Gerry Dick - Inside Indiana Business - Joint Meeting with IAPS ADMISSION:

Presenter/ Sponsor

Location
Mansion at Oak Hill Mansion at Oak Hill

Tony Santiago, CPO Gerry Dick

Mansion at Oak Hill Mansion at Oak Hill

APICS-CIND: www.apics-cind.org APICS-FTW: www.apics-fortwayne.org APICS-MICH: www.apics-michiana.org APICS-GREAT LAKES: www.apicsgreatlakes.org IndyASQ: www.indyasq.org PMI: www.pmicic.org

Members: Non-Members Students 5:30 p.m.

$30.00 $40.00 $20.00

SIGN-UP:

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THE PRODUCTION LINE AUGUST 2010

Upcoming Events:

THE PRODUCTION LINE OCTOBER 2009

2010 Fall Conference OCTOBER 2009 THE PRODUCTION LINE Manufacturing, New Opportunities Ahead

(September 17, 2010) Location: Purdue University - West Lafayette, IN Free event advanced registration required
http://www.krannert.purdue.edu/centers/dcmme_gscmi/conferences/index_f10.html

2009/2010 Professional Development Meetings APICS International Conference & Expo Title Presenter/Sponsor Meetings Date 2009/2010 Professional Development Location Registration now open 5
October 8 Expense Reduction (October 18-20, 2010) Location: Wynn Las Vegas - Las Vegas, Nevada Date Title http://www.apics.org/education/conference/default.asp November 12 October 8 November 12 December 10
Date
THE PRODUCTION LINE OCTOBER 2009 THE PRODUCTION LINE OCTOBER 2009

Major John 2009/2010 Professional Development Meetings 2009/2010 ProfessionalDick Cleveland Gerry Development Meetings
Title Date Title Presenter/Sponsor Location Presenter/Sponsor Location

War of Logistics Expense Reduction Supplying Our Troops in the Middle East War of Logistics Inside Indiana Business Supplying Our Troops in the Middle East

Ray Stapleton Presenter/Sponsor Major John Cleveland Ray Stapleton

Mansion at Oak Hill Location Valle Vista Mansion at Oak Hill ConferenceCenter Valle Vista Mansion at Oak Hill ConferenceCenter

Outsourcing Wendy Hasker Mansion at Oak Hill 10 Expense Reduction Indiana Business Expense Ray Inside October 8 Gerry at Oak Ray Mansion Mansion at Oak Hill at Oak Hill Reduction MansionDick Hill Stapleton The Central Indiana Chapter welcomes theStapleton APICS-CIND: www.apics-cind.org November 12 14 War of Logistics November 12 War of Logistics Major January Outsourcing Wendy Mansion following new professional members: John Cleveland Valle VistaHaskerMajor John Cleveland Valle VistaHill ADMISSION: Members: $30.00 at Oak Supplying Our Troops in the Middle East ConferenceCenter ConferenceCenter APICS-FTW: www.apics-fortwayne.org Supplying Our Troops in the Middle East December October 8 January 14
Lance : www.apics-cind.orgRose Kelly-Falls APICS-CINDDowden
Non-Members: $40.00

APICS-MICH: www.apics-michiana.org Inside Indiana Business December 10 Judy Danielson Inside Indiana Business Amitabh Choudhary Gerry Dick December 10

Indy January 14 ASQ: www.indyasq.org Outsourcing January 14

APICS-FTW:

APICS-FTW:

www.apics-fortwayne.org Cathy Black

Mansion at Oak Hill Students: $20.00 Mansion at Oak Hill ADMISSION: Gerry Dick Members: $30.00 Mansion at Oak Hill Non-Members: $40.00 at Oak Hill Wendy Hasker Mansion

APICS-MICH: www.apics-michiana.org Kathy Franklin-Lee - VP Membership PMI: www.pmicic.org APICS-CIND: www.apics-cind.org APICS-CIND: www.apics-cind.org ADMISSION: IndyASQ: www.indyasq.org

Outsourcing Wendy Hasker

SIGN-UP:

5:30 PM Students: $20.00 5:30 PM

www.apics-fortwayne.orgAPICS-FTW: www.apics-fortwayne.org PMI: www.pmicic.org APICS-MICH: www.apics-michiana.orgAPICS-MICH: www.apics-michiana.org IndyASQ: www.indyasq.org IndyASQ: www.indyasq.org SIGN-UP: PMI: www.pmicic.org PMI: www.pmicic.org
BOARD OF DIRECTORS CONTACT INFORMATION:

Members: $30.00 Non-Members: $40.00 SIGN-UP: Students: $20.00 5:30 PM

ADMISSION:

Members: $30.00 Non-Members: $40.00 Students: $20.00 5:30 PM

SIGN-UP:

Jim Tilton, CPIM Jan Borchert, CPIM Bruce Meyers Kimber Rueff, CPIM, CIRM, CSCP, Scott Keller Jim Malone OF DIRECTORS CONTACT INFORMATION Jan Borchert, CPIM, CSCP Bruce Meyers Kimber Rueff, CPIM, CIRM, CSCP , Mollie Earnhart BOARD President VP Education VP Marketing CPM, CPF, APP, Six Sigma VP Information Technology President VP Education Scientific VP Marketing CPM, CPF, CTL, Six Sigma VP Administration 317-850-3686 Rolls-Royce Thermo Fisher Eli Lilly and Company VP Association Outreach/ BOARD OF DIRECTORS CONTACT INFORMATION: Solutions BOARD Genco Stanley Security OF DIRECTORS CONTACT INFORMATION: Eli Lilly and Company VP Association Outreach / Horner APG LLC webmaster@apics-cind.org 317-230-6741 317-610-3801 317-276-1089 Professional Organizations Jim Tilton, CPIM Jan Borchert, CPIM Bruce Meyers Kimber Rueff, CPIM, CIRM, CSCP, Scott Keller 317-272-9984 317-806-3203 317-276-1089 Professional 317-492-9093 president@apics-cind.org education@apics-cind.org publicity@apics-cind.org Beckman Coulter Organizations President VP Education CPIM Meyers VP Marketing Rueff, CPIM, CIRM, CSCP, CPM,Keller APP, Six Sigma Rueff, CPIM, CIRM, CSCP, Scott Keller CPF, CoulterKimber VP Information Technology Jim Tilton, CPIM Jim Tilton, Bruce Scott Jan Borchert, CPIM Kimber Mollie Earnhart president@apics-cind.org Jan Borchert, CPIM education@apics-cind.org marketing@apics-cind.org Bruce Meyers Beckman administration@apics-cind.org 317-295-3786 President Malone President VP Marketing VP VP VP Education VP Education Company Six SigmaVP Marketing Information Technology CPM, CPM, 317-850-3686 Information Technology Rolls-Royce Thermo Fisher Scientific Eli Lilly and CPF, APP, VP Association Outreach/ CPF, APP, Six SigmaAdministration VP Jim Jim Conner, CPIM Carl Knapp 317-295-3786 VP Association Outreach/ Rolls-Royce 317-850-3686 317-850-3686 Thermo Fisher Scientific Company VP Association Outreach/ Eli Lilly and associationoutreach@apicscind.org webmaster@apics-cind.org 317-230-6741 President Thermo Fisher Scientific Rolls-Royce Eli Lilly and Company 317-610-3801 317-276-1089 317-276-1089 Professional Organizations Horner Jasmine Beck APG LLC Executive VP Programs VP Career Chip HunterVice Karl Knapp 317-230-6741 317-230-6741 webmaster@apics-cind.orgProfessional Organizations webmaster@apics-cind.org 317-610-3801 Jim Conner, CPIM 317-610-3801 Development and 317-276-1089 associationoutreach@apics-cind.org Professional Organizations president@apics-cind.orgeducation@apics-cind.org president@apics-cind.org education@apics-cind.org publicity@apics-cind.org and Beckman 317-492-9093 ETS Eli Lilly and Student Chapters Charles Hunter, Beckman Coulter president@apics-cind.org publicity@apics-cind.org education@apics-cind.org Beckman Coulter Executive Vice President VP Programs Company VP Career Development publicity@apics-cind.orgCoulterCPIM VP Company Coordinator Mollie Earnhart Earnhart Mollie Earnhart Mollie 317-295-3786 317-295-3786 317-295-3786 administration@apics-cind.org 317-215-3597 317-277-0428 UniversityChapters of Thermo Malone Eli Conner, CPIM Student CPIMIndianapolis Kathy Franlin-Lee Fastenal Administration Jim Malone Fisher Scientific VP Jim Conner, CPIM Lilly and Malone Carl Knapp Jim Conner, associationoutreach@apicscind.org VP Administration Carl Knapp VP Quality VP Administration Jim Jim Jim Company Carl Knapp associationoutreach@apicscind.org execpresident@apics-cind.org programs@apics-cind.orgDevelopment and317-788-4911 Indianapolis VP Career Development and Scientific ThermoMembership associationoutreach@apicscind.org Horner APG LLC Executive Vice President President VP Programs 317-277-0428 Vice President Executive VP Career Horner APG LLC VPUniversity of Programs Development and 765-412-1292 VP Fisher companycoordinators@apics-cind.org Horner APG LLC Executive Vice VP Programs VP Career Charles Hunter, CPIMR. Scott Chandler ETS ETS 317-492-9093 317-492-9093 Eli Lilly and Company Eli Lilly and Company Student Chapters Student quality@apics-cind.org Charles Hunter, CPIM careerdevelopment@apicscind.org Chapters execpresident@apics-cind.org CSCP 317-788-4911 Indiana 317-492-9093 ETS Eli Lilly and Company Student Chapters Charles Hunter, CPIM VP Company administration@apics-cind.org Coordinator F. Javier Rodriguez, CPIM, Tammy317-215-3597 Lantz, CPIM VP 317-215-3597 317-277-0428 programs@apics-cind.orgof Indianapolis 317-277-0428 Quality University University ofadministration@apics-cind.orgQuality Indianapolis Stampings VP administration@apics-cind.org 317-215-3597 President careerdevelopment@apics-cind.org Bryan Seidensticker, Thermo Fisher Scientific 317-277-0428 317-788-4911 University of Indianapolis VP 765-381-4318 CPIM execpresident@apics-cind.org programs@apics-cind.org execpresident@apics-cind.org programs@apics-cind.org Scientific 317-788-4911 Quality Thermo Rolls-Royce R. Scott Chandler Immediate Past VP Publicity Chris Felger Fisher R. Scott Chandler quality@apics-cind.org careerdevelopment@apicscind.org careerdevelopment@apicscind.org quality@apics-cind.org execpresident@apics-cind.org programs@apics-cind.org 317-788-4911 Thermo Fisher Scientific Tammy Lantz, CPIM membership@apics-cind.org 317-230-2428 Company Coordinator Thermo Fisher Eli and Company VP Finance VP Company Coordinator F.Jim Tilton, CPIM Scientific Tammy Lantz, CPIM Lilly F. Javier Rodriguez, CPIM, CSCP Javier Rodriguez, CPIM, CSCP VP Membership VP Tammy Lantz, CPIM R. Scott Chandler careerdevelopment@apicscind.org FelgerRolls-Royce quality@apics-cind.org Immediate President Bryan Seidensticker, CPIM Immediate Past Past President Immediate Chris Felger Rolls-Royce VP Publicity VP Publicity VPChris Felger, CPA,LLPCPIM Publicity Bryan Seidensticker, Chris companycoordinators pastpresident@apics-cind.org 317-277-3696 Past President Katz, Sapper & Miller, CMA, CFM, BrightPoint VP Company 317-230-2428 Coordinator F. Javier TammyThermo Fisher Scientific Lantz, CPIM VP Membership Thermo Royce Rodriguez, CPIM, Lilly and Company Fisher Scientific 317-230-2428 Eli CSCP Eli CCIFP Company Lilly and VP Membership VP Finance VP Finance 317-707-2781 Rolls Eli Lilly and Company Sam Kingdon @apicscind.org publicity@apics-cind.org finance@apics-cind.org Rolls-Royce companycoordinators Immediate Past President Chris Felger Bryan Seidensticker, BrightPoint CPIM pastpresident@apics-cind.org pastpresident@apics-cind.org 317-277-3696 VP Publicity Katz, Sapper & Miller, LLP 317-277-3696 Katz, Sappercompanycoordinators & Miller, LLP BrightPoint membership@apics-cind.org 317-230-6741 Scientific publicity@apics-cind.org and Company 317-277-3696 finance@apics-cind.org publicity@apics-cind.org VPFinance Finance VP Information Technology 317-707-2781 @apicscind.org @apicscind.org finance@apics-cind.org 317-707-2781 317-230-2428 Thermo Fisher Eli Lilly VP VP Membership pastpresident@apics-cind.org publicity@apics-cind.org Katz, Sapper Miller, LLP Goodwill membership@apics-cind.org membership@apics-cind.org companycoordinators pastpresident@apics-cind.org 317-277-3696 Katz, Sapper && Miller, LLP BrightPoint Industries finance@apics-cind.org webmaster@apics-cind.org @apicscind.org publicity@apics-cind.org finance@apics-cind.org 317-707-2781 ASSISTANT DIRECTORS: Emily Phillips ASSISTANT DIRECTORS: Emily Phillips ASSISTANT DIRECTORS: Emily Phillips membership@apics-cind.org

ASSISTANT DIRECTORS: Emily Phillips

The Production Line is published monthly The Production Line is published monthly by the Central Indiana Chapter of APICS, by the Central The Production Line is published monthly Indiana Chapter of APICS, the Association for Operations Management, Chapter of APICS, Association for Operations Management, the by the Central Indiana to provide its members the news and activities to provide its members the news and activities the Associationand Operations Management, for of the chapter. Comments, suggestions of the chapter. Comments, suggestions and Theand encouraged. Line is published monthly welcomed and encouraged. Production the news and activities are to provide its members story ideas are welcomed story ideas

the Association for Operations Management, Tammy Lantz, VP Publicity publicity@apics-cind.org Editor: Tammystory ideas are welcomed and encouraged. Lantz, VP Publicity publicity@apics-cind.org Editor: to provide its members the news and activities of the chapter. Comments, suggestions and Editor: Tammy Lantz, VP Publicity publicity@apics-cind.org story ideas are welcomed and encouraged.

by the chapter.Indiana Chapter of APICS, Central Comments, suggestions and of

Editor: Tammy Lantz, VP Publicity publicity@apics-cind.org

The Association for Operations Management

Central Indiana Chapter