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Front-Page News and Real-World Cues A New Look at Agenda-Setting by The Media

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Front-Page News and Real-World Cues: A New Look at Agenda-Setting by the Media

Author(s): Lutz Erbring, Edie N. Goldenberg and Arthur H. Miller


Source: American Journal of Political Science, Vol. 24, No. 1 (Feb., 1980), pp. 16-49
Published by: Midwest Political Science Association
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Front-Page
NewsandReal-World Cues:
A NewLook at Agenda-Setting
bytheMedia

Lutz Erbring,University
of Chicago
Edie N. Goldenberg,ArthurH. Miller,University
ofMichigan

Researchon the agenda-setting role of the newsmediahas oftenbeen guidedby


a rathernarrowconceptionof how media contentaffectsmembersof the public.In
particular,relianceon a "mirror-image" modelof media effects, and a focuson "the
agenda"as an overallrankingof issues,has notshedmuchlighton theprocesseslink-
ing publicissue salienceto varyingmedia attention.This studyintroducesan "audi-
ence-effects"modelwhichtreatsissue-specific audiencesensitivities
as modulators,
and
newscoverageas a trigger stimulus,
of media impacton issuesalience,issueby issue.
An analysisof "most importantnationalproblem"mentionsin the 1974 National
ElectionStudy,augmentedby data on front-page contentin the newspapersread by
respondents and on "real-world"conditionsin the respondents'commuLnities,provides
considerableempiricalsupportfor the proposedaudience-contingent effectsmodel.
In addition,secondarydiffusion of problemsalience throughnetworksof informal
social communication is shownto eventuallyoverrideearlynewsmediaimpact.Our
findings underscorethe need forresearchon agenda-setting to focuson boththetem-
poraland thesocial dimensionof mediaimpact.
Introduction
Research on the politicalinfluenceof the news media has tradition-
ally employedparadigmswhich describe attitudechange in response to
"persuasive communication"(Klapper, 1960; Pool et al., 1973; also
Kraus and Davis, 1976). The traditionalpreoccupationwiththe public's
attitudestowards issues and with its policy preferences,however, has
graduallybeen temperedby the realizationthat politicalissues must be-
come salientbeforetheycan be the object of attitudes,whetherfavorable
or unfavorable.1"Agenda-setting"refersto the process by which prob-

1 We followthe usual distinction betweenattitudes(characterizedby evaluative


directionand affectivepolarity) and cognitions(characterizedby perceptualdif-
ferentiation and affectiveneutrality).By thisdefinition,
supportfor the presidentor
oppositionto busingare politicalattitudes,while acknowledgment of government
corruption or concernover race relationsare politicalcognitions.
Usingthe same distinction, some authorshave recentlyurgedmedia researchers
to focusattentionon the effectsof the media on cognitiveratherthan attitudinal
states;see, e.g., Becker,McCombs,and McLeod (1975). We have arguedelsewhere

AmnericaniJournal of Political Science, Vol. 24, No. 1, February 1980


?) 1980 by the University of Texas Press 0092-5853/80/010016--34$02.65

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AGENDA-SETTING BY THE MEDIA 17

lems become salient as political issues around which policy alternatives


can be definedand supportor oppositioncan be crystallized(Cobb and
Elder, 1972; Bachrach and Baratz, 1970). In this context,agenda status
refersto issue salience (relativeperceivedimportanceof a problem), not
issue position(relativeapprovalof a policy).
"Politicalagenda" is merelyshorthandfora community's issue prior-
ities. It could however,mean severaldifferent things,dependingon one's
definitionof "community.""Political agenda" mightreferto the issues
consideredfor policy action by some governmentalbody (Cobb and
agenda); or to the issues espoused by variousleader-
Elder's institutional
ship segments,includingpolitical leaders, interestgroup leaders, and
the media (Walker, 1977); or to those issues which reflectthe concerns
of a large proportionof the generalpublic. These aspects of a commun-
ity'spoliticalagenda are hardly,of course,independentof each other;on
the contrary,the relationshipsamong them are of major theoreticaland
empiricalinterest,since togethertheydrivethe processof politicalagenda
building.
Followingpreviousresearchon agenda-setting, our studywill define
the politicalagenda as the concernsof the generalpublic. We will focus
on one componentof the agenda-buildingprocess-the role of the mass
media in determining the scope and depthof public concernover partic-
ular issues. As Walter Lippman points out, the media are importantin
shapingour notionof the worldbeyondwhatwe can experiencedirectly-
and the worldof politicsis almostentirelybeyondthe reachof our direct
experience.
Previous agenda-settingstudies appear to have adopted a simple
"mirror-image"hypothesisabout media effects.2That is, researchon the

thatthe traditionalconcernwith the media's effectson politicalattitudes-effects


whichneed not involveany consciouspersuasiveintent-may,however,have been
abandonedprematurely; cf. Miller,Goldenberg,and Erbring(1979).
2 Most agenda-settingstudiesto date have focusednarrowlyon electioncam-
paigns.Studiesbased on a singlecommunity at a singlepointin time include: Mc-
Combsand Shaw (1972), who foundthatissuesemphasizedby the media in Chapel
Hill, NorthCarolina duringthe 1968 presidential campaignwerethe same as those
consideredimportant by a sampleof votersinterviewed duringthe same period;Mc-
Leod, Becker,and Byrnes(1974), who foundpartialsimilarities in issue emphasis
betweenregistered votersin Madison,Wisconsin,and thelocal newspapersthesevot-
ers read duringthe 1972 electioncampaign;and Bentonand Frazier (1976), who
found,in Minneapolis,Minnesota,thatsimilarissueswere emphasizedin the news-
papers(but not television)and in the surveyresponsesof Minneapolisresidents.
Examplesof studiesbased on two or moretimepointsare: Tipton,Haney,and

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18 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

subject has generallytriedto establishsome overall match betweenthe


relativefrequencyof the news media's coverageof a set of issues,on the
one hand, and the relativesalience of the same set of issues among the
audienceor thegeneralpublic,on theother(McLeod, Becker,and Byrnes,
1974; McCombs and Stone, 1976; Shaw and McCombs, 1977). And
even scholarswho emphasizethe importanceof specificaudience charac-
teristics(e.g., "need fororientation,"uncertainty
about vote choice, etc.)
have continuedto pursue the same approach,focusingon the degree of
correspondencebetweenthe issue agenda of the news media and that of
particularaudience segments(McCombs and Weaver, 1973; McCombs,
Shaw, and Shaw, 1972).
But thisfocuson the agenda as an overall patternor gestaltignores
the obvious factthatissue concernscan and do arise fromsources other
than media exposure-notably frompersonalexperiences,group perspec-
tives,and real-worldconditions-and thatthesefactorswill varynot only
across individuals,but also amongissues and over time.Differential
media
treatment is but one factoramongmanythatdeterminethe salience of is-
sues. To comparethe distribution of media coverageand audiencesalience
across issues is, therefore,pointless.Widely differingdistributionsmay

Baseheart(1975), who applied cross-laggedcorrelationsto surveyand newspaper


data collectedduringthe 1971 Kentuckystateand local electionperiod,and found
inconsistent resultswithrespectto causal priority;McCombs,Shaw, and colleagues
(Shaw and McCombs, 1977; Weaver,McCombs and Spellman,1975), whose cross-
laggedpanel correlations and cross-time
comparisonsyieldedmixedresultsfornews-
paperand televisionimpacton agendacompositionand respondent in Char-
priorities
lotte,NorthCarolina,duringthe 1972 presidentialcampaign;Siuneand Borre(1975),
who examinedpanel data collectedbeforeand afterthe 1971 Danish generalelection
and concludedthatmass media outputplayeda limitedrole in alteringthe public's
issuepriorities;and Pattersonand McClure (1976), who,on the basis of panel sur-
veysin Syracuse,New York, and of contentanalysesof politicalnews and commer-
cials on televisionduringthe 1972 presidential
campaign,arguedthatthe effectsof
network agenda-settingweresuperficial.
A ratherdifferent,issue-based,approachis represented by Funkhouser(1973),
who comparedtime series for media treatment of specificissues (in threeweekly
news magazines) with surveyinformation on "the most importantproblemfacing
America' and withmeasuresof objectivecircumstances over time.He foundthatthe
relationship betweenmedia emphasisand real-worldcircumstances was tenuous,and
concludedthatthe media,ratherthanthereal world,set the public'sagenda.Funk-
houser'saggregatedata, however,do not permitspecificmedia-audiencelinkage.
Zucker(1978) similarly examinedtheimpactovertimeof televisionnewscoverageof
specificissuesand foundeffects contingenton messageproperties such as "obtrusive-
ness"and "duration."

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AGENDA-SETTING BY THE MEDIA 19

conceal substantialmedia impact (since audience salience will also reflect


issue-specificfactorsotherthan media coverage), while closely matching
distributions may convey a spurious impressionof media impact (since
both media and audience may respondindependently to the same exogen-
ous factors). In short,the attemptto deal with agenda-setting effectsby
treatingthe political agenda as an integralconstructat the operational
(ratherthan the theoretical)level invalidatesthe analysisfromthe start.
Clearly,it is necessaryto proceedissue by issue when examiningthe
effectsof the media's agenda-setting. Even then, a simple mirror-image
model is insufficient to assess media effects.Differential media treatment is
again but one of many possible causes of differential issue salience. The
absence of a correlationbetweenmedia coverage and issue salience may
conceal actual media impactif thatimpactis offsetby prioraudience dif-
ferences(e.g., readershipself-selectionbetween two newspapersin the
same community),while the appearanceof a correlationmay be spurious
if it merelyreflectsparallel audience and/or context differences(e.g.,
shared newspaperand audience concernsin each of two differing com-
munities).In short,even at an issue-specific level the attemptto deal with
the effectsof agenda-setting by the news media in isolation fromother
possible determinantsof issue salience is likely to confound empirical
analysis.
Beforeone can identify and interpretthe effectsof agenda-setting by
the news media, therefore, it is necessaryto specifyan explicitmodel of
issue salience. Even if the effectsof media coverageare the primaryana-
lyticand substantiveinterest, the model should include,foreach particular
issue, individual/collective audience characteristics and/or real-worldcon-
ditionslikely to affect issue salience. Moreover, as some of the relevant
variableswill differnot only betweenissues but also across individuals,
the model mustbe specifiedat the microlevel,i.e., at the level of the in-
dividualrespondent.
However,even an issue-specific micromodelmay not representade-
quatelythe processof agenda-setting by the news media if it assumesthat
the amount of coverage given an issue affectseveryonein the audience
equally. Two membersof an audience may well react differently to the
level of issue coveragein a given news source, dependingon theirindiv-
idual predispositionstoward the particularissue. Consequently,estimates
of media impactmay become dilutedbeyondall usefulnessif theymerely
representaverage effectsacross a heterogeneousaudience, only some of
whose membersare sensitiveto the particularissue in question.Not only
do the audience's issue-specific influenceissue salience in
characteristics

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20 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

theirown right,but they also sensitize or desensitizethe individualto


media coverage of a particularissue. In short,we must ultimatelyap-
proach agenda-setting by the news media in termsof audience-contingent
media effectsembeddedin an issue-specific micromodelof salience. It is
the object of this paper to do so.
One finalpoint may be in order.It should be clear that,at least as
far as the salience of nationalissues and the compositionof the national
political agenda are concerned,cross-sectional(i.e., local or individual)
variationin media coverageand salience perceptionsessentiallyrepresents
idiosyncraticor nuisance variance,i.e., "noise." The process of agenda-
settingobviouslytakes place over time,not across regions,states, local-
ities,or individuals,even if some cross-sectionalvariationmay reflectsys-
tematicdifferences, not merelyrandomfluctuations. This has two rather
importantimplicationsfor the purposes of this study. In the firstplace,
a cross-sectional designcannot hope to capturemuchvariationin national
agenda-setting; at best,it can captureenoughsystematic varianceto afford
a glimpse at the processes underlyingagenda-settingand to assess the
validityof a particularmodel. In the second place, using a cross-sectional
design makes it all the more essential to include controlsfor alternate
sources of issue salience whichare likelyto exhibitcross-sectionalvaria-
tion. By contrast,the self-anchoring propertiesof a longitudinaldesign
would automatically control for such individualand/or local sources of
variation.Nonetheless,whiletherecan be littledoubtthata cross-sectional
designis the least appropriatefor the studyof agenda-setting effects,we
mustmake do withthe data at hand and leave the prospectof more suit-
able designsforfuturedata collectionefforts.
Our analyses are based on data fromthe 1974 National Election
Studyconductedby the Center for Political Studies at the Universityof
Michigan. That studyincludedan extensiveseries of questionsdesigned
specificallyto tap both newspaperand televisionusage habits,along with
the usual complementof politicalattitudequestions.The dependentvaria-
ble, issue salience,is measuredby the familiaropen-endedquestionabout
the"mostimportant problem(s) facingthiscountry,"coded as a binaryre-
sponse (mention/nomention) for each issue. The CPS surveydata were
supplementedfor our analyses by two additionaldata sets. First, media
contentdata were gatheredfromthe daily newspaperspublished in the
1974 surveysites for ten days of the threeweeks that preceded the in-
terviewingperiod.3For those 94 newspapersactually read by seven or
:1Newspaperswere collectedfromOctober 16, 17, 24, 25, 27, 29, and 30, and

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AGENDA-SETTING BY THE MEDIA 21

moreof the 1974 surveyrespondents, all front-page


articles(about 8,900)
were manuallycoded for issue contentand mergedwith the surveydata
by matchingeach respondentwithcontentinformation fromthe particular
paper he or she had read.4Secondly,contextualdata on local unemploy-
mentand crimeratesin 1972 and 1974 were also gatheredforthe survey
sitesand mergedwiththe surveyand media data at the level of the indiv-
idual respondents.5Linkingthese sets of data allowed the joint analysis
of survey,media content,and contextualvariables that our substantive
hypothesesrequired.
While our data share the design problemsof earlier cross-sectional
studies,theyalso allow us to compensatefor these potentialweaknesses
in several importantways. Our data: (1) are national in scope, in order
to ensuremaximumvariancewithinthe limitsof a cross-sectionaldesign;
(2) includemeasuresof actual media content,in orderto avoid imputing
effectsto the mere fact of media exposure; (3) include real-worldmeas-
ures forsome key issues,in orderto controlfor relevantlocal conditions;
and (4) link media content,real-worldconditions,and salience percep-
tionsat the individuallevel,in orderto circumventthe pitfallsof aggregat-
ing across heterogeneous populations.
Given these unique opportunities,we hope to bring into view the
processesand conditions,ratherthan merelythe existence,of agenda-set-
tingeffects.We shall begin witha briefexaminationof our data in terms
of mirror-image assumptionsand thenturnto the audience-contingent ef-
fects model we offeras a more complete and accurate specificationof
media effectsin the agenda-setting process.
Agenda-Settingby the Media: Mirror-ImageEffects
of front-pagenews-
The graph in Figure I shows the distributions

fromNovember1, 3, and 4. The three-week spreadof samplingdaysdoes not permit


any longitudinal"trace"of media content;it merelyprovidesa statisticallyreliable
sampleof mediacontentat a singlepointin time.
4 The originalsample of newspapersnumbered170; the 94 papers that were
content-coded accountedfor 85 percentof all newspaperreadersin thesurvey.
5 The crimestatistics
for both property and violentcrimeswere gatheredfrom
U.S. Federal Bureauof Investigation(1972, 1974).
The unemployment figureswere collectedby the Institutefor Social Research.
University of Michigan.undercontractwiththe Officeof the AssistantSecretaryfor
Planningand Evaluation,U.S. Departmentof Health,Educationand Welfare.The
originaldata had been obtainedwithquestionnaires mailedto countyofficesrespon-
sible for maintaining
unemployment records,as partof "A Panel Studyof Income
Dynamics,"underthe directionof Dr. JamesN. Morgan.

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22

FIGURE 1

DISTRIBUTIONS OF ISSUE COVERRGERNO ISSUE MENTIONS


37.5 _ 75.0
NEWSPRPERS
PUBLIC

251 0--50.00

0 ~~~~~~~~~~~z

012.
ma AA SE0 25. 0 ic
z

0.*06YTUTN
GVYTRUST NFLRTION
--L
CRINE SHORTAGES
L-..IIL Z .0
GVT PONER UNEAPLOYNT RACE
ISSUES

For purposes of graphical presentation,the scale for percent Survey Mentions


(on right) corresponds to onie-/lallfof the scale for percent Newspaper Stories (on
left), since survey mentionssum to more than 100 percent due to multiple responses.

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AGENDA-SETTING BY THE MEDIA 23

paper coverage vs. surveyresponses for seven of the "most important


problemsfacingthis country"in 1974, as seen from the usual mirror-
imageperspective.6 It is obvious that,as a mirrorimage,the graphleaves
somethingto be desired. One mightdiscern,at best, two mirrorimages
by consideringthe leftand rightportionsof the graph separately-"pol-
itical" issues (governmenttrust,governmentpower) as distinctfrom
"real" issues (inflation,unemployment, crime,race relations,shortages).'
Actually,as pointedout earlier,thereare a varietyof reasonswhythe dis-
tributionsin Figure 1 might,or mightnot, satisfythe expectationof a
mirrorimage. In any case, it is clear that the mirror-image assumption
would be discreditedif, for each issue, readers of high-emphasisnews-
papers were no more likelyto mentionit than readers of low-emphasis
newspapers.To examine this possibility,we turnto individual-level data.
Issue by issue, Table 1 documentsthatonly threeof the seven major
agenda itemsof 1974 show any trace of media impact at all. Only for
crime is the correlationbetweennewspapercoverage (story counts) and
audience salience (problem mentions) even statisticallysignificant;for
unemployment it is nearlyso. Finally,if we stretchthe definitionof media

6 Surveyrespondents were asked the open-endedquestion,"Whatdo you think


are themostimportant problemsfacingthiscountry?"followedby the further probe,
"Anything else?" Theirresponseswerecoded by the studystaffforup to threeprob-
lem references, and these were groupedfor purposesof analysisaccordingto the
sevendesignatedissue areas, where applicable. Our measureof issue salience was
whetheror not a referenceto the specificissue was includedamong the threemost
important problemmentions.
Each front-page newsstoryin all ten issuesof all 94 newspaperswas scoredfor
majorproblemreferences, usingthe same codingrulesas thoseappliedto the "most
important problem"responsesin thesurvey.These issuereferences weregroupedac-
cordingto the same sevenissueareas (plus local crimestoriesas a separatecategory
fromcrimeas a nationalissue), summedover the ten sampledays foreach newspa-
per,and added to each reader'sdata record,yieldingthe followingdistribution of
storycounts(weightedby readership):
Govt Govt
Inflation Unempl/Rec Shortages Crime Race Power Trust
Mean 4.64 3.05 0.70 1.28 1.10 5.40 8.66
Range 0-30 0-15 0-6 0-9 0-13 0-28 0-19
S. D. 5.29 2.83 1.16 1.64 2.20 5.34 4.24

7 It is interesting
to note thatsymbolic,politicalissues,whichcapturethe lion's
shareof newspapercontent,evidentlyfail to displace the public'sabidingconcern
withdown-to-earth, real issues.

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TABLE 1
Correlationsof Issue Salience withIssue Coverage (ContentE
and News Attention(Exposure Effects)a

Unemployment/ Race
Inflation Recession Shortages Crime Relations

Content Effectsb -.03 .04* .01 .11**c .03


Exposure Effectsd .04 .10** .03e .05 .07*e
JointEffectsf .06 .11** .03 .11** .08 *

a All analysesreportedin this paper are for Whitenewspaperreadersonly. For Black r


newspapercontentand issue salience are insignificantand negative,exceptforracialissues: In
cession,-.13; Shortages,-.16; Crime,-.17; Race Relations,.48* Government Power,-.04; G
thenumberof Black newspaperreadersin thesamplewas notsufficient to permitseparateanaly
b Simplecorrelations
betweenissue mentionsand issue-specific
storycountsin respondent'n
c Newspaperstoriesaboutlocal crime:.03.
d Correlationratios (Etas) based on threelevels of exposure:frequently/sometimes/
e Relationships
not monotonicwithamountof attention.
f Multiplecorrelations
for regressionof issue mentionson storycountsand dummyvaria
* p < .1.
** P < .01.

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AGENDA-SETTING BY THE MEDIA 25

effectsto include salience differences associated merelywith the degree


of attentionthe respondentpaid to his paper's coverageof nationalnews
(i.e., exposurewithoutregardto specificissue content),government trust
qualifiesas an additionalcase of possible media impact; unemployment
also shows exposureeffects.Combiningthe two definitions of media im-
pact (contenteffects and exposureeffects),crime,unemployment, and gov-
ernmenttrustremainthe only issues forfurtherstudy.
For two of these three issues-crime and unemployment-wehave
contextualmeasures of real-worldconditionsin the formof crime and
unemployment rates in the respondent'slocality.These data allow us to
juxtapose the impactof news coverageand of social realityon perceived
issue salience. In addition,foreach of the threeissues,we also have data
on personalcharacteristics which have actual or potentialimpact on the
respondent'sissue concerns:membership in a union and recentunemploy-
mentin the respondent'sfamilywithrespectto the salience of unemploy-
ment;the respondent'ssex and age with respectto the salience of crime
(unfortunately, we do not have victimization data) ;8 and the directionand
intensity of the respondent'spartisanshipand interestin public affairswith
respectto the salience of government trust.Table 2 summarizesthe joint
contributionof media coverage (content effectsand exposure effects),
real-worldcontext,and these individualcharacteristics to the salience of
the threeselectedissues.
Clearly,even afterwe include issue-specificfactors,the abilityof a
mirror-image model to account for variationin issue salience at the in-
dividual level is unimpressive.But thisconclusionis not limitedto media
effects;it evidentlyapplies as well to contextualand individualfactors.
Still, it is intriguing to note that the two issues which reveal newspaper
contenteffectson salience are those whose real-worldincidence varies
most sharplyacross localities-crime and unemployment.9 It is equally
significant thatthe two issues whichreveal news exposureeffectson sal-
ienceare thosemostcloselytied to currentdevelopmentsas of late 1974-

8 It has been shownthatolder people and womenfeel especiallythreatened by


crime;cf. Skogan (1976).
9 Fullytwo-thirds of thecross-sectional
variancein crimeratesis associatedwith
urbanvs. rural distinctions,and as much as one-fifthof the variancein unemploy-
mentratesis associatedwithregionaldifferences.The same structuralpattern, though
considerably muted,emergesfroman analysisof varianceof respondents' concerns;
yeta parallelanalysisof front-page coveragein the newspapersrevealsmuchhigher
correlationratios(etas) by regionthanby urbanvs. rurallocation,not onlyforun-
employment butalso forcrimeand everyotherissue considered:

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26 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

TABLE 2
Sources of Issue Salience: Impact of News Exposure, Newspaper
Content,Real-World Context,and Individual Characteristics

Standardized
Regression
Coefficients

Unemployment/Recession
Newspaper Exposure (National News): Medium .lO**
High .15**
NewspaperContenta .06*
Real-WorldContextb .14* *
Union Member in Family .06
Unemployment in Family .01
(R2) (.037)
Crime
Newspaper Exposure (Local News): Medium .03
High -.02
NewspaperContenta .12**
Real-WorldContextc .09**
Sex .04
Age .06
(R2) (.030)
GovernmentTrust
NewspaperExposure (National News): Medium .05*
High .0*'
Newspaper Contenta -.02
Follows Public Affairs .05
PartyIdentification(Republican) -.04
Strengthof Partisanship -.10
(R2) (.018)

a Numberof front-page storiesdealing with the r-espective


issue areas in the
respondent's newspaper.
b Changein percentage of local unemployment from1972 to 1974.
c Local incidenceof violentcrimes(per 100 population)in 1974.
* p <.1.
:* p <.01.

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AGENDA-SETTING BY THE MEDIA 27

unemployment and trustin government.10 Thus, while the media effects


involvedmay be weak, theyare by no means random.Moreover,theyare
no weakerthan the effectsof real-worldconditionsor of individualchar-
acteristics.
This apparent failureto uncover the sources of issue salience is,
therefore, due to factorsmore fundamentalthan the weakness of media
effectsalone. It is, as pointed out earlier,a consequence of statistical
limitationsimposedby the cross-sectionaldesign,further compoundedby
the inadequateconceptualizationinherentin the mirror-image hypothesis.
For, afterall, if news media coverage and emphasis,individualcharac-
teristicsand experiences,and real-worldconditionsall fail to account for
differences in perceivedissue salience,thenwhat does? In short,we need
to refineour conceptualizationof the underlyingmodel and clarifythe

Unemployment Crime
Local Condi- Problem Newspaper Local Condi- Problem Newspaper
tions(1974) Mentions Stories tions(1974) Mentions Stories

Region .436 .152 .228 .310 .125 .343 [.1081*


Urbanvs.
Rural .181 .092 .115 .810 .144 .154 [.185]*
[*local crime]

Moreover,unlikeaudiencesalience,newspapercoverageappearswhollyunrelatedto
cross-sectionalpatternsof real-worldincidenceof unemployment or crime(r - .03).
These patternssuggestthat audienceconcernsreflectthe stateof the local environ-
mentmorereliablythantheirnewspapers:readersapparently do not subscribeto the
(distinctivelyregional) issue preoccupationsof their(predominantly local) newspa-
pers. It should be noted,however,that in view of the nationalissue focus of our
study,matchingof respondents withnewspapercontentwas based on nationalrather
thanlocal newspapercontentfor all respondents who read a nationalnewspaperin
additionto a local paper.
10 While government trusthad been a salientissue since Watergate,it had just
receiveda new impulsefromNixon's resignation and Ford's pardon,less than three
monthsbeforethe interview;similarly,the threatof recessionand the incidenceof
layoffswere just beginningto capturethe fearsof Americansas a new issue and to
displaceinflationas thenumberone problem(a shiftof positionfinallyacknowledged
bythe Administration in early 1975). Shortages,also a major issue and of more re-
centvintageat the timethaninflation, mighthave givenrise to comparableexposure
effects wereit notthattheywereso mucha partof everyone'simmediateexperience
thattheremayhave been littleroomforthemediato add anything to publicsalience.
Race relationsand government power,by contrast,weredecayingissuesat the time.

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28 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

implicationsof cross-sectionalmethodologybefore we can investigate


meaningfully by the media.
the effectsof agenda-setting
by theMedia: Audience-Contingent
Agenda-Setting Effects
Attentionand perceptionoperateselectively;people tend to seek out
and attendto information whichtheyanticipatewill be relevant,casually
bypassingor forgetting thatwhichis not. It is not a questionof avoiding
or distortingdissonantmessages,as withpersuasivecontent,but simplyof
routinelyapportioninga limitedattentionbudget.
As individualsobviouslydifferin theirissue sensitivitiesand preoc-
cupations,we do not expect the impact of issue coverage by the media
to occur in a blanketsweep across the entirepopulation.This does not
mean, of course, that people will insiston viewingas highlysalient only
problemswhichstrikeclose to home, regardlessof what theyread, hear,
or experience;but it does mean thattheywill be fairlyclosely attunedto
certainmessages and fairlyoblivious to others.Even people likelyto be
laid offin timesof economicdownturnmaywell acknowledgethe salience
of otherissues in timesof economic boom. As theypick up messages of
impendingemploymenttrouble,however,they may be expected to re-
focus theirconcernsmore promptlythan others whose jobs are secure.
Thus, certainindividualand groupcharacteristics are likelyto act as con-
tingentconditionsof media impact (though perhaps not of real-world
impact). The underlyingsubstantiveprincipleis one of interactionbe-
tweenissue contentin the media and issue sensitivity among the audience.
Respecifyingthe model in audience-contingent termsalso eases the
methodologicalproblems of using cross-sectionaldata to extractpara-
metricinformation about a process operatingthroughtime. Thus, inter-
pretationmustrelyheavilyon the assumptionthatthe resultsof our anal-
yses provide, in effect,snapshotscapturingdifferent instantsof an on-
going process. As an issue gains momentumin a community, each added
news item dealing with it will presumablyreach an additional portion
of the audience and will focus or sustainan additionalmeasureof atten-
tion among those reached-initially among the segmentsmost sensitive
to the particularissue, and graduallyamong othersegmentsof the public
as well. But many issues stay on the agenda for quite some time,while
issue salience can only grow so far. Thus, at some point,the pool of un-
tapped potentialconcern is bound to approach exhaustion,and the im-
pact-per-additional-story must graduallydecline. Even then, differential
levelsof audienceconcernmaystillreflectindividualdifferences in amount
of total news exposure (assumingthat a major change in issue coverage

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AGENDA-SETTING BY THE MEDIA 29

had occurreduniformlyacross all news sources). With the passage of


time, however,such traces of differential exposure will dissipate also,
eitherbecause even those minimallyexposed approach saturation,or be-
cause secondarydiffusionthroughinformalcommunicationincreasingly
overridesdirectmedia impact.As a result,both typesof media impactcap-
turedby our cross-sectionalanalysis,contenteffectsand exposureeffects,
may be expectedto varysystematically and predictablywiththe "age" of
the issue and the sensitivityof the audience (see Appendix for further
detail).
These considerationssuggesta model of audience-contingent effects
whichimpliesthat:
(1) differences in issue coverageby the newspapers(contenteffects)will
be significantprimarilyforpeople who are sensitiveto the particular
issue;
(2) differences in exposure to national news (exposure effects)will be
significant:
(a) forpeople who are sensitiveto the issue if therehas been a re-
cent change in amountof coverage;
(b) for people who are not sensitiveto the issue if therehas been a
"not-so-recent," sustainedchange in coverage;or
(c) forno one if therehas been no change in coverage;
(3) media impact (both contentand exposure effects)will be accent-
uated by exclusive dependenceon the news media for information,
but diluted by involvementin interpersonalcommunicationflows;
and
(4) real-worldcontexteffectsshould be directratherthan mediatedand
hence less contingenton audience sensitivity.
The occurrenceof these patternsin our data, therefore,will be of
special interestforpurposesof analysis.The threeissues includedin our
studypermitus to take advantageof a naturalexperimentin this regard,
since they were, in October 1974, "recent" (unemployment/recession),
"not-so-recent"(governmenttrust),and "long-standing"(crime) subjects
for media coverage."1The patternsof effectsacross issues and audience
segmentsthusserveas the principalevidenceby whichto assess the valid-
ityof the overall model, whichin turnwill permitthe resultingparameter

1" See notes 9 and 10 above for a summary


of structuraland historicalback-
groundconditions.With respectto the dynamicsof public opinion,Stone (1975)
concludedthatfourmonthsis the criticalperiodfor cumulativemedia effects,and
Erbring(1975) presenteddynamicmodelsfortheimpactof media-reported political
eventswithestimatedmean lags rangingfromtwo to eightmonths.

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30 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

estimatesto be interpretedin quantitativeterms.To be sure,it is the esti-


matedparametersthemselves,not the associatedvariancereductionstatis-
tics, which should provide the relevantinformationabout the effectsof
agenda-setting by the media; the accompanyingstatisticsmay be expected
to reflectprimarilythe presenceof a greatdeal of cross-sectional"noise,"
thoughtheywill be usefulfor comparingthe relativeperformanceof al-
ternativespecifications.12
Our estimationmodel for issue salience will be of the form:
p[y=l] [1 + exp-(ao, + a,*dj + a2*d, + b*X + c-'Z]-
where:
y is a measure of salience (mention of the issue as one of three
"most importantnational problems,"coded 0/1);
dk, X, Z are, respectively,exposure levels (dummy variables,
[k 1,2]), newspapercontentmeasures,and local conditionvari-
ables;
ak*, b*, c*R are the correspondingimpact coefficients definedas
a*k wkak [k - 0,1,2]; b* w3b;c* W4C,withthe w's denot-
ing implicitweights,associated withvarious measuresof audience
sensitivity;
and all variablesare measuredat the level of the individualrespon-
dent.13

12 Our abilityto estimatemediaimpactultimately dependson the ratioof signal


to noise in two respects:1) the ratioof cross-newspaper variancein issue coverage
relativeto cross-sectionalvariancein issue saliencedue to othersources,and 2) the
ratioof observed(measured,sampled) to true(systematic, reliable)cross-newspaper
variance in issue emphasis.
13 The formalspecification
of our modelaccommodates thefactthattheresponse
variable (problemmentions)is dichotomous.Thus, it can be conveniently modeled
in termsof a (conditional)responseprobability,
treatedas a functionof the indepen-
dent variablesof interest(news stories,exposurelevels,real-worldconditions,indi-
vidualcharacteristics):
pi = prob[yi = 1] = F(x'b) [i = 1, ., N]
where:
yi is theresponseof theithindividual(0 or 1);
x'i is a 1X k vectorof scoreson the independent variables(includinga constant
term) forthe ith individual;
b is a kX 1 vectorof parameters(coefficients) forthe independent variables.
Since specifying F as a linearprobabilityfunctionleads to some ratherundesirable
properties(specifically,its parametersare sample-specificand its estimatesare insen-
sitiveto nonadditivity in themultivariate case), the responsemodel is more appro-
priatelyspecifiedby a logisticfunction:

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AGENDA-SETTING BY THE MEDIA 31

Table 3 summarizesthe resultsof maximumlikelihood estimation


forvarious audience-contingent models bearingon the threeissues which
showed some media impactin the earlieranalyses: unemployment/reces-
sion, crime,and government trust.14
For easier interpretation,resultsare reproducedgraphicallyin Fig-
ures 2-5 in termsof predictedprobabilitiesof issue mentions.Thus, Fig-
ure 2 shows the estimatedresponsecurvesfor unemployment, crime,and
governmenttrust,as functionsof the numberof front-pagenewspaper
storiesdealing with the correspondingissue (top) and, for the firsttwo
issues, also as functionsof real-worldconditions(bottom). As the speci-
ficationof the model suggests,the "news media" and "real world" effects
were estimatedsimultaneously, i.e., the curves as shown represent"par-
tial" slopes in each case. In all subsequentplots (Figures 3-6), the two
separate curves will be shown superimposedon each other for practical
convenienceand easier comparability.15

Issue Sensitivity
The coefficientestimatescontrastinghigh-sensitivityand low-sensi-
tivityaudience subsamplesforeach issue are given in Table 3 and shown
graphicallyin Figures3-5 as probabilitycurves.The resultsgo a long way
toward confirming the importanceof issue-specificaudience sensitivity:

P = 1/(l + e-x' ib)

Maximumlikelihoodestimatesfortheparameters, b, are obtaineddirectlyfrommicro-


data (i.e., withoutprioraggregation, and allowingfor continuousindependent vari-
ables) by iterative
solutionof thenonlinearequationsystemwhichmaximizesthelog-
likelihoodfunctionof the data. For an excellentand highlyreadablediscussionof
modelswithdiscretedependentvariablesand for alternative estimationmethods,see
Hanushekand Jackson(1977. ch. 7).
14 For convenience, themodelswereestimatedseparatelyforhigh-sensitivity and
low-sensitivitysubsamplesratherthanby usingmultiplicative weights;the results,of
course,willbe identicalwitheitherapproach.
15 Newspapercontenteffects are based on front-page coverageof issues in the
respondent's newspaper(storycounts-scale at top of plots), whilereal-world context
effectsare based on measuresof objectiveconditionsin the respondent'slocality
whereapplicable (crime rates/change of unemployment rates-scale at bottomof
plots). News exposureeffects are associatedwithdifferences in respondents'levelsof
nationalnewsexposure(low/medium/high). The scale on theleftgivesthe probabil-
ityof issue mentionsassociatedwitheach effect, takenseparately(note thatdifferent
effectsare additivein the logits,tnotin the probabilities).The lengthof the curves
matchestheobservedrangeof the independent variablesin each case. For definition
of specificvariables,see notesto Tables 3 and 4.

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TABLE 3
Models of Issue Salience:a Impactof News Exposure,Newspaper
and Real-WorldContextModulatedby Issue Sensitivit

Exposure to
National News
Newspaper
Constant Some Frequent Contentb

Unemployment/Recession
Total -1.069**d .295* .433** .023*
Union Member (Yes) -1.638** 1.221** .747* .086**
in Family (No) - .953** .041 .366** .007
Unemployment(Yes) -1.697** .853* .661* .092*
in Family (No) - .956** .165 .369** .015
Crime
Total -1.338** .127 .033 .093**

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Sex (Female) -1.449** .183 -.089 .169**
(Male) -1.265** .075 .228 -.034
Age (Over 60) - .821** .083 -.436 .121**
(Under 60) -1.452** .061 .026 .105**
GovernmentTrust
Total -1.002** .287* .413** -.007
Interestin (High) - .612* * .010 -.040 -.006
Public Affairs(Low) -1.039** .298* .645** -.015
Party Identi- (Rep) - .846** .068 .041 -.009
fication (Dem) -1.179** .471* .675** -.008

a Whitenewspaperreadersonly.
b Numberof frontpage storiesdealingwiththe respective
issue areas in the respondent's
n
c Change in percentageof local unemployment from1972 to 1974. Local incidenceof vio
in 1974.
d Entriesare "normalized"logitcoefficients
(scaled by reciprocalsquare root of logisticva
MLE method;significance based on asymptotic standarderrorsand normaldistribution; explai
likelihoodfunction(relativeto Ho: p[y = 1] = constant).
*p<.1. **p<.Ol.

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34

FIGURE 2
Response Probabilitiesfor "Unemployment/Recession,""Crime,"
and "GovernmentTrust" as
Mentions, a Functionof Newspaper
Content/NewsExposure (top) and Real-WorldContext(bottom)
(fromlogitestimatesin Table 3)

NEWS MEDIA NWSPPERSTORYCOL1NT NEWSMEDIR: N PPER STORYCOUNT


.0.00 5.00 lL0.o 15.00 20.00 Q0 5.00 10.00 15.00 20.00
ISSUEs CRIME ISSUEt UNEMPLOYMENT/RECESS W
0.a s
tTOTALSAMPLE I ( TOTALSAMLE I

-5-. W .. .

too la0 15.0 20.0 0 5.00 10.00 15.00 20.00

0.0 .
00 0.15 0.20 '10.00 -5.00 0.00 5.00 10.m
REAL WORLD: VIOLw CnImEES/ooo0-0 CHGE . g_O
REAL WORLD: X UNEPLOYMENT

NEWSMEDIA: wSAPERSToRyctOUT
Q.00 5.00 U0.00 15.00 20.0
TRUST
ISSUEt GOVERNMENT Nv '
1 TOTALSAMPLE I

-- - - - - - - - - - - - - - - - -
mmw

- WE
lDO0 15.00 00
1X

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35

FIGURE 3
Response Probabilitiesfor "Unemployment/Recession" Mentions,
as a Functionof NewspaperCoverage,Real-WorldConditions,
(fromlogitestimatesin Table 3)
and News Exposure,by Issue Sensitivity

NEWSMEDIR: NEWSPAERSTORYCUNT NEWSMEDIR: NEMAPERSTORYCOUNT


0.oo 5.00 10.00 15.00 20.00 5.0W 10.00 15.00 20.00
ISSUE: UNEMPLOYMENT/RECESSW ISSUE: UNEMPLOYMENT/RECESS
|E S
UNIONFfMILY ( NON-UNION
FAMILY )

z z

LL U--W--BB--S--- IL

0J -

-10.00 -5.00 0.00 5.00 10.00 -10.00 -5.00 0.00 5.00 10.00
RERL WORLD: 7 UNEMPLOYMENT
CHGE&T C_ RERL WORLD: X UNEMPLOYMENT
CHGE&cei,

NEWSMEDIR: NEWSPAPER STORYCOUNT NEWSMEDIR, NEWSPRPER


STORYCOUNT
0 5.00 10.00 15.00 20.00 .Q.00 5.00 10.00 15.00 20.00
c '
- E N
NEW"` CY@7`, REr-ESS EOS' ISSUE: UNEMPLOYMENT/RECESSMP DrO
L .;fi~r 2 v
* ,NF~'If! | 'D ( NO-UNEMPLOYMENT
FRMILY
z z

o5 0e _

?
--- d

-10.00 -5.00 0.00 5.00 10,00 -10.00 -5,00 ox 5,00 10.00


REAL WORLD: % UNEMPLOYMENT
CHGE B REAL WORLD: X UNEMPLOYMENT
CHGE

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36

FIGURE 4
Response Probabilitiesfor"Crime" Mentions,as a Functionof Newspaper
Coverage, Real-World Conditions, and News Exposure,
by Issue Sensitivity(fromlogit estimatesin Table 3)

NEWSMEDIR: NEWRPERSTORYCOUNT STORYCOtRNT


NEWSMEOIA: NEWSPAPER
5.00 l10.0 15.00 20.00 I50 1OA t=00 2000
ISSUE: CRIME MP _ff. ISSUE: CRIME MP
0?p5E1
FEMRLE ) MFILE )
Z W .

z z
'I~~~~~~~~~~~~~~~~~~~~L
L;. //~~~~~~~~~~~~~~L
~// Fl

b.00 0.05 0.10 0.15 0.20 1.00 0.05 0.10 0.15 0.20
REAL WORLD: VIOLENTCRIMES/1000b REALWORLD:VIOLENTCRIMES/1000I,

STORYCUT
NEWSMEDIR: NEWSPAPER NEWS MEDIA: NEWSRPRSTORYCOLMT
Q.00 5.00 10.00 15.00 2000
0 .0O 5.00 10.00 15.00 20.00
ISSUE: CRIME __'_'_ ISSUEt CRIME |___
AGE>60 ) ( -10
6)0
zz

LLl

CL ,_ 19s- a a a

.?? (LO (L10 015 CL20 1.0 0.05 0.t0 .5 O.'20


o a
RERLWORLD:VIOLENTCHIMES/10003e R,EALWORLD: VIlEN CIMES/100--

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37

FIGURE 5
Response Probabilitiesfor "GovernmentTrust" Mentions,as a
Functionof NewspaperCoverageand News Exposure,by Issue Sensitivity
(fromlogitestimatesin Table 3)

NEWSMEDIPA: 4WEII STORY


COUNT NEWSMEDIA:t0NSfAf STORY
COM
DO a5.00 1000 15.00 20m00 ,00 5.0 10.00 15.00 2QOO
ISSUE: GOVERNMENT
TRUST Iep ISSUEt GOVERNMENT
( POLITICALINTEFIEST
HI ) TRUST
(POLITICAL INTEFIEST
LO 1

=I x W1
~~~~~~~~~~~~~~~~~~~~----
------ -------
.

'&0O 5,00 ,lQo 15,00 20,80 l0O 5,00 100 15.00 20,00

NEWSMEDIA:NEWSPAPER
STORY
COlUT NEWSMEDIA%NEWStPERSTOAR
COUNT
L.oa 5.00 10.00 15.00 20.00 DJN3 5.00 10,00 15.00 20100
TRUST
ISSUE: GOVERNMENT Ii '"w ISSUE: GOVERNMENT
TRUST "OF
PMTYDIN .... ( PAIRTY
10t OEM

I:: ~~OO ~~
5~~~~~~ 15.00 200 O500 10.00 moo 20J

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38 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

our contingent effectsmodel accountsfor two to fivetimesmore variance


in issue salience among audiences pre-sensitizedto a specificissue than
amongless sensitiveaudiences.
Of primaryinterest,however,are not the proportionsof variance
(which are bound to be modestin any case), but the patternsof effectsas
revealedby the estimatedcoefficients in the models.Thus, newspapercon-
tenthas greatimpacton the audience segmentsone would expect to be
sensitiveto the issues of crime and unemployment, and almost none on
the rest of the audience. For people with a union membershipor with
recentunemployment in their family,the salience of unemployment in-
creases dramaticallywith the numberof unemployment/recession stories
carriedon the frontpage of theirpaper, while for people over 60 or for
women,the salience of crime increaseseven more impressivelywith the
numberof frontpage storiesdealingwithcrimeas an issue. In both cases,
thereare virtuallyno such contenteffectsfor audiences not sensitiveto
the particularissue. Evidently,differences in issue emphasisby the media
do have an impacton issue salience afterall-if only among certainsub-
setsof readers.'6
By contrast,the impactof the real-worldenvironment, in the formof
local crime or unemployment rates, is not systematicallyrelated to, or
contingenton, audience sensitivity,though it remains signifi-
statistically
cant throughout. As a result,it becomes the only effectivedeterminant of
issue salience wheretherearc no specificsensitizingfactors. For govern-
menttrust,of course, no objectiverealitysupplementsor competeswith
media coverage.It is, in otherwords,a genuinemedia issue-not in the
sense thatthe news media createdit,but thatit could neverhave achieved
16 Issue-specific as a necessaryconditionof mediaimpactand the prin-
sensitivity
ciple of interaction betweenmedia contentand audiencesensitivity are not limitedto
thethreeissueswe have examinedin detail.Thus, even the salienceof inflation, for
whichthe mirror-image modelshowedno mediaimpactat all, is subjectto bothcon-
tentand exposureeffects amongpeople assumedto be especiallysensitiveto theissue
-those in themiddleincomegroups(between$8,000and $15,000per year)-but not
amongpeople withincomeseitherabove or below thatrange.Finally,whilethesub-
sampleof Black newspaperreaderswas too small to permitmeaningful analysesin
general,the correlations reportedearlier (see note a of Table 1 above) are perhaps
themostdramaticevidenceof audience-contingent effects.The impactof media con-
tenton the salienceof race relations(and race relationsonly) is substantialamong
Blacks (and onlyamongBlacks), whosesensitivity to thisissue is obvious.It should
be notedthattheseeffects do not implythatBlack respondents attributegreatersali-
ence to the racial issueor thatmiddle-income respondents attribute greatersalienceto
the issueof inflation, but ratherthattheseaudiencesare more responsiveto media
contentdealingwiththeparticularissue.Unfortunately, we do not have suitableindi-
catorsof issue sensitivityforsome of theotherissuesincludedin our data.

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AGENDA-SETTING BY THE MEDIA 39

agenda statuswithoutthem.It is all the more striking,then,to note that


the effectsof issue contentdo not stand out particularlyclearly: differ-
ences in the numberof news storiesbearingon trustin government have
no discernibleimpacton salience, with or withoutthe help of audience
sensitivity. This resultwill become clear presently.
The central role of audience sensitivityis furtherunderscoredby
the coefficient patternsassociated with exposure effects.For high-sensi-
tivityaudiences,the salience of unemployment increasessubstantiallywith
news exposure(regardlessof issue content),while exposurehas littleef-
fecton othergroups.Moreover,thisincreaseis almostentirelyassociated
withthethresholdbetweenminimumand mediumexposurelevels.'7Thus,
forsensitizedaudienceseven moderateattentionis sufficient to ensurethe
full impact of backgroundcoverage. Unsensitizedaudiences,by contrast,
are not only unresponsiveto specificissue coverage: the persistent(if
small) difference betweenmediumand highexposurelevels suggeststhat
they are also ratherslow to absorb indirectissue coverage implicitin
generalnews exposure.
While exposurehas no systematic effecton the salience of crime,the
resultsfor governmenttrustreveal exposure effectsthat are associated
with audiences of low ratherthan high sensitivity, at least as reflected
by measuresof politicalinterestand partisanship.Exposure effectshave
completelydisappearedfor those likelyto be most sensitiveto the issue.
In other words, among issue-sensitive groups, even those with minimal
attentionlevels have, in this instance,caught up with more attentivein-
dividuals; they have, in fact, reached saturationlevel (probably with a
good deal of help fromtelevision)-which is whycontenthad no effectfor
this issue.'8 Less sensitizedgroups, however,are still in the process of
absorbingthe messagesof generalnews coverage;thus,among Democrats
and individualswith low political interest,issue salience does (still)
depend on individualattentionlevels.
It is worthnotingthat,given the structuralconditionsand contem-
porarystatusof each of the issues in late 1974, seeminglydisparateresults
are quite consistentwith, and readily interpretablethrough,the cross-
sectionalimplicationsof the process assumed to underlieagenda-setting
(see Appendix). First,the media effectsassociated with the salience of
unemployment correspondclosely to the cross-sectionalpatternsexpected
17 Actually,the impactof generalnews exposureis somewhatsmallerat the
highestexposurelevels,thoughthe difference barelyreachesstatisticalsignificance.
18Note also thepartisanbias in saturationlevelsassociatedwithpartyidentifica-
tion(the government whose integrity is at issuewas, afterall, a Republicanadminis-
tration).

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40 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

for a new issue. Secondly, the exposure effectsfound for the salience
of governmenttrust correspond to the cross-sectionalpatternschar-
acteristicof a continuingissue. However, our data yield no evidence of
contenteffectsin this instance,which implieseitherthat newspapersdid
not differsystematically in theircoverage of post-Watergateevents and
revelations,or thatthe amountof coverageoutsidethe respondents'news-
papers (i.e., on television)was so intenseand uniformas to compensate
for any differences in newspaperemphasis. Our sample data contradict
the firstpossibility(see footnote6); the second appears quite plausible,
thoughbeyond the reach of the data at hand.'9 And, finally,for the sali-
ence of crime,the strength of contenteffectsand the absence of exposure
effectscorrespondto the cross-sectionalpatterncharacteristicof peren-
nial issues when these are associated withsystematicdifferences in news-
paper coverage.
InformalCommunication
Thus far the analysis confirmsthat the effectsof agenda-setting by
the news media-specificallyby newspapers-are contingenton the audi-
ence's pre-existingissue sensitivities.News about political issues, how-
ever, does not reach the individualwith its implicationsfullyspelt out.
It is one thingto learn, in 1974, about Gerald Ford's WIN programor
his pardon of Richard Nixon, but quite another to determinewhether
such news is groundsforconcernor forrelief;it is one thingto learn of
plans for oil price decontrolor drug law enforcement, but quite another
to decide whethersuch plans are partof the problemor part of the solu-

19The effectsof exposureto multiple,competingnews sourcescan be assessed


onlyindirectly withour data. Thus,controlling formultiplenewspaperexposure(i.e.,
forrespondents who read more thanone newspaper)yieldsthe same patternsof ex-
posureeffects(thoughnot,of course,source-specific contenteffects)foundforissue
sensitivity.This impliesthatthetwocompeting sources(i.e., thedifferentnewspapers)
are, in fact,interchangeable in theirissue coverageand emphasis,at least as far as
nationalissuesare concerned.Controlling forbackgroundexposureto televisionnews
(i.e., forrespondentswho regularlywatchedthe eveningnetworknews) revealsthat,
forunemployment, televisionnews exposureis a necessaryconditionfor the emer-
genceof newspapercontenteffects amongsensitiveaudiencesand fornewsexposure
effectsamongothers.For government trust,it is the absenceof televisionnewscon-
sumptionwhichmakesforpersistent newsexposureeffects amongless sensitiveaudi-
ences and even leads to the appearanceof contenteffects amongthoseleast sensitive
to thisissue. All of thisimpliesthattelevisioncoveragemay play a criticalrole in
alertingmembersof the public to an emergingissue (such as recession)at a very
earlystagein theagenda-setting process,and thattelevisionsaturationmayin turnbe
responsiblefor the apparentlack of newspapereffectsin the wake of revivedpress
coverageof a long-standing agenda issue (such as trustin government).

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AGENDA-SETTING BY THE MEDIA 41

tion. Gettingat the meaningof the news involves assessingits implica-


tions for the future,tracingdevelopmentsfromthe past, comparingcur-
renteventswithpreviousexperience,weighingthe credibility of particular
sources,and so forth.It calls, in short,foran interpretationof the news-
not by individualintuitionbut by "social realitytesting."Informalcom-
municationwith othersis essentialto help people make sense of news
media content,and thusplays a criticalrole in shapingpublic perceptions
of issue salience.
Informalcommunicationhas both a social and an individualdimen-
sion. As a social process,it generatesa collectivedefinition of the situa-
tion which may strengthen or block the impact of news media content,
dependingon the homogeneityof social environments.As a resource
for the individual,it opens an alternativechannel of information which
mayreinforce or dissipatethe impactof newsmedia content,dependingon
the similarityof the messages.In any case, the effects,if any, of informal
communicationare structuredby the particularnetworksof everydayin-
teractionwhich constitutean individual'ssocial environment.
Our data providesome fascinatinginsightsinto the consequences,if
not the workings,of informalcommunication.As criticsof conventional
surveypracticeshave pointedout, a randomsample of respondentscon-
veys an atomisticimage of societyand hence is not particularlyamenable
to the pursuitof contextualinteractioneffects(Barton, 1968; Sheingold,
1973). Thus, we rely here on indirectevidence,comparingrespondents
who reportedin 1974 thattheytalked withsomeone about an important
campaignissue withthose who reportedtheydid not.
The resultssummarizedin Table 4, and reproducedgraphicallyin
Figure 6, almost speak for themselves.Where thereis informalpolitical
communication,both contenteffects,associated with currentnews cov-
erage,and real-worldeffects, based on local conditions,vanishcompletely
for unemployment and almost completelyfor crime. People involved in
activesocial interactionnetworksevidentlydo not depend on formalchan-
nels of communicationnor, for that matter,on the limitedevidence of
local conditions,to findout what is salient. Conversely,people who do
not talk about politicalissues with their"neighbors"depend heavily,al-
mostexclusively,on media contentand local experience;and the impact
of thesefactorson issue salience is amplifieddramatically.
Nothing,however,reveals more pointedlythe centralityof informal
communicationprocesses than the different patternsof exposure effects
for "talkers"and "non-talkers."For both unemployment and government
trust,the contrastsfarexceed any of the patternsinducedby issue sensi-
tivity.At each exposure level, those who talk about politics are much

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TABLE 4
Models of Issue Salience:a Impactof News Exposure,Newspape
and Real-WorldContextModulated by InformalCommuni
Exposure to
National News Newspaper
Constant Some Frequent Contentc
Unemployment/Recession
Total -1.069* *e .295* .433** .023*
Talked about (Yes) -1.153** .358 .618* .017
Campaign (No) -1.762** .415 .6899 .160*
Crime
Total -1.338** .127 .033 .093
Talked about (Yes) -1.085** -.011 -.198 .050
Campaign (No) - 1.061** -.144 -.085 -.035
GovernmentTrust
Total -1.002** .287* .413** -.007
Talked about (Yes) - .296 -.111 -.149 -.020
Campaign (No) -2.911** 1.215 2.107* .035
a White newspaper readers only.
') Only those indicatingthey had read somethingabout an importantnational campaign issue
c Number of front-pagestories dealing with the respective issue areas in the respondent'sn

d'Change in percentage of local unemploymentfrom 1972 to 1974. Local incidence of vio


in 1974.
e Entries are "normalized" logit coefficients(scaled by reciprocal square root of logistic var
MLE method; significancebased on asymptotic standard errors and normal distribution;explain
likelihood function (relative to H,,: p[y = 1] - constant).
: < .1. -**n < .0 1.

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43

FIGURE 6
Response Probabilitiesfor "Unemployment/Recession,""Crime," and
"GovernmentTrust" Mentions,as a Function of Newspaper Coverage,
Real-World Conditions,and News Exposure, by InformalPolitical
Communication(fromlogitestimatesin Table 4)

NEWSMEDIA: NEWSPAERSTORYCOUNT NEWSMEDIA: NEWPAPERSTORYCOUNT


5.00 10.00 15.00 20.00 5.00 10.00 15.00 20.00
ISSUEt UNEMPLOYMENT/RECESS _____ ISSUEs UNEMPLOYMENT/RECESS _____
TALKABOUT
CRAIGN 1 | NOTALKABOUT
CAMAIGN 1 |

;
/ ,,

;10:01Z20owo .b 0w0 -10.00 -5.00 o 50 00


WN te~~~~~~~~

p>0 5w 1.0 .00


150 00 10.00 o 50 a.o
-
z (TfLK BorrCAPIGN 1I ( NO TALKROTCAMPAIGN 1I K_-

E ~~~~~~~~~~~~~~~~E
____________
-00RELfl5/-- :LD

o.1s 0.20 llW 0.05 o0 0


zz0.00 0.05 O.10

REAL WORLD: VIOLENT IS/100


CHE 0INELENT REAL WORLD: CHGE

NEWSMEDIA: rNEWSAER STORYCOUNT NEWSMEDIA: NEWSPAPERSTORYCOUNT


p.00 5.00 10.00 15.00 20.00 5.00 lax 15.00 20.00
ISSUE: GOVERNMENT TRUST NW ISSUE: GOVERNMENTTRUST ____
TALKABOUT CRAAIGN I t .--- NOTALKABOUTCAMPAIGNI _-

________
__ ___
01.00 0.00 0.00 15 0.00 00
t JOS 0.00 15 0.0

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44 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

moreconcernedwithunemployment thanthose who don't. Thus, informal


communicationbuilds upon, and adds to, the baseline establishedby dif-
ferentialexposure to the news media. People who don't talk with their
peers also lag behind in theirconcernabout government trust,while still
revealingthe impactof differential news media exposure,apparentlyun-
perturbedby informationflow from their social environment.Such ex-
posure effectsdisappear,however,forpeople who do talk about politics:
theirprobabilityof issue mentionsis invariantacross exposurelevels,just
as withaudiencesensitivity in thisissue area-but now at a recordlevel of
26 percentsalience. And finally,forcrime,social communicationwas not
expectedto, and did not,add to theeffectof newsexposureor issue content
(it was not a "new" issue). There is evidence,however,that,by talking
to others,respondentsmay broaden their perspectivebeyond the real-
world contextof theirparticularlocality.A similarattenuationof the ef-
fectsof local context,among "talkers,"for the salience of unemployment
lends further supportto this inference.
Taken together,these resultsare again consistentwith expectations
based on an audience-effectsmodel,and theythrowadditionallighton the
way in which the news media affectthe salience of issues on and, ulti-
mately,the compositionof, the political agenda. Primarymedia coverage
of a new issue clearlyprovidesthe initialimpetusfor a more pervasive
secondarydiffusionbased on informalcommunication-as shown in the
case of unemployment by the overall boost in salience,the early dilution
of contentimpact,and the temporarypersistenceof exposuredifferences.
With the passage of time,secondarydiffusionincreasingly dominatesthe
outcomeand erases any remainingeffectsof differential media exposure-
salience rapidlyapproachesits saturationlevel-as shown in the case of
governmenttrust,where the message has spread equally among all re-
spondents involved in informalpolitical communication.In both these
issue areas therecan be no question of whichway the wind blows in the
social networks that produce these effects: informal communication
clearlyincreasesissue salience, for unemployment and goverlnment trust
alike-but not fora long-standing issue such as crime.
Conclusion:From StatisticalEffectsto Causal Mechanisms
At any given time,citizensare concernedwith a varietyof national
politicalissues. Togetherthese may be takento representa nation's poli-
tical agenda. Typically,theyare also the issues which receivesubstantial
attentionfromthe news media. Of course, different individualswill con-
sider some of the issues more salient than others, and different news
sourceswill devotemorecoverageto some issues thanto others.

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AGENDA-SETTING BY THE MEDIA 45

People's concernsspringfroma diversityof sources,one of which


may well be the news media. Moreover,the perceivedsalience of issues
on the political agenda, indeed the very compositionof the national
agenda, is subjectto change,and issue coverageby the news media may
well contribute -tothesechanges.Yet it would be unwarrantedto assume
thatany increaseor decreasein media coverageinvariablyproducesa cor-
respondingincreaseor decrease in individualconcerns.Hence "media ef-
fects,"definedas a mirror-image relationbetweenthe agenda of a news
source and the agenda of its audience, can reveal nothingabout the
processes underlyingagenda-setting even if such effectswere statistically
demonstrable(which, at the individuallevel, theyare not).
We propose instead a model of "audience effects,"which assumes
thatmedia coverageinteractswiththe audience's pre-existing sensitivities
to produce changes in issue concerns.Media effectsare contingenton
issue-specificaudience characteristics;or, in other words, issue coverage
in the media servesas a trigger stimulusto salience perceptions.Only thus
are theaudience'slatentconcernsactivatedas perceptionsof issue salience.
An audience-contingent effectsmodel of media impact is not only
plausible in theoreticalterms;it also performsmoderatelywell statistic-
ally, withinthe limitationsof a cross-sectionaldesign. Indeed, it is sur-
prisingthatcross-sectionaldata can discriminate alternativeresponsemod-
els at all. These modelsdescribeprocesseswhichoccur over timeand thus
would be more appropriatelyinvestigated with longitudinaldesigns.With
issue sensitivityas a contingentconditionour model accountsforup to 13
percentof cross-sectionalvariancein issue salience (threepercentforthe
issue of government trust,whichlacks the elementof directexperience).
This resultcomparesfavorablywith the baseline of about threepercent
(one percentforgovernment trust) for the mirror-image model based on
newspapercontent,news exposure,and real-worldcontext.And it stands
in sharpcontrastto the additiveimpactof individualsensitivity variables,
which,for all practicalpurposes,was zero. Moreover,audience sensitivity
contributesonly to media impact;it does not affectthe more immediate
impactof real-worldexperience.
The most strikingmodulationeffects,however,are associated with
informalcommunication about politics.To the extentthatcitizensare in-
tegratedinto everydaynetworksof social interaction,as measuredby re-
ports of political conversationwith others,the effectsof specificmedia
contentand real-worldcontextdisappear.Conversely,among people who
are not effectively embeddedin informalcommunicationnetworks,per-
ceptionsof issue salience become doubly dependenton formalcommuni-
cationchannelsand on alternativesourcesof information in theirprimary

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46 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

environment. Furthermore, informalsocial communicationspeeds up dra-


maticallythe diffusionof public concern whenevernew problemsmake
theirway onto the political agenda, at firstbuildingupon but eventually
superseding initial"seeding"effectsby thenews media. By contrast,people
who do not talk to theirpeers are slower to get the message, and con-
tinue to show signs of differential media exposure; even those most at-
tunedto the news media had not yet,in 1974, fullyabsorbed the rising
concernwith eitherof the two "new" issues (governmenttrustand, es-
pecially,unemployment/recession).
Our resultsvindicateWalter Lippman's point that the media help
shape our notions of what is importantbeyond the reach of our direct
experience.But the effectis not automatic.People have different notions
of what is importantto them,and theytune in and out accordingly.Con-
versely,the impactof conditionswithinthe reachof immediateexperience
is largelyindependentof issue sensitivity. Thus media effectsare, essen-
tially,audienceeffects.Exposure to media contentis a necessarybut not
a sufficientcondition.Nor are audienceeffectslimitedto individualmech-
anismsof selectiveperception.Rather,social processesof secondarydif-
fusionand realitytestingultimatelycontrolthe impactof the media.
Given the constraintsof our data, theseconclusionsare perhapsbest
viewedas an agendaforfutureresearchon agenda-setting thanas a report
of definitiveevidence.Withouttimeseriesdata, we are confinedto small
sharesof cross-sectionalvarianceand, withoutmeasuresof televisioncon-
tent,we are confinedto the impactof newspapers.Neverthelessour an-
alysisunderscoresthe need forsharpeningconceptualmodels and analytic
designsin orderto captureboth the temporaland the social dimensionof
media effects.Future researchwill have to focus on specificmechanisms
throughwhich media contentimpingesupon both individualand social
processesof public opinion,ratherthan merelyassessingnet outcomesof
exposure to the news media. And futuredesigns will have to focus on
monitoring media content,as well as audience response,over time rather
than across localities,at least where national issues, problems,and poli-
cies are concerned.Studentsof public opinion and of the media, can, in
short,ill affordto ignorethe fundamental importanceof temporaldynam-
ics and the strategicrole played by informalsocial communication.
Manuscriptsubmitted1 September1978
Final manuscript received15 May 1979
APPENDIX
The dynamics underlyingour cross-sectionalanalysis can be illustratedby refer-
ence to a "first-orderdynamic response," the simplest dynamic model, which charac-
terizes the process of diffusionfiom a constant souLice.Thus. FigLlre7 shows proto-

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47

FIGURE 7
between
Relationship andCross-Sectional
Longitudinal Patterns
of
MediaImpact,forTwoNewspapers (A,B), ThreeExposureLevels
(1,2,3), andTwoLevelsofSensitivity
(+,-)

Stimulus level
A: high A+2 A+l A+l A+2 A+l
B: low A+ I A+ I
Exposurelevel A-II A l + +
+ +
1: high
2. medium A+3 A+3
3. low A+2
Sensitivity tv { tX; 1 3 A -I
+: high Clsriv ~ ~~~~~~~~A
-2
A-1
tz5 A-I A- 1
-:low ---- A -I A-I - A-2
IA +3 'A-3 A-3 /1
3 A+2 I3 BI B - B3 I AA-3
A ? /
+ A-+3/
/ /
I A-2 0 3 4
~~~~B+3
5(
//B3
6
I

B-I ~~~~~~~~~~B1B-3
(tn) (tl)
A-3
B+33

B-3 OT
Exposure Content Exposure Content Exposure Content

3 2 l B A 3 2 l B A 3 2 l B A

to
z~~~~~~~~~~~~~~~~~~~~ -~~~~~~~~~~~~~~~~~~~~~~~~
z 3~~~~~~~~~~~~~~~~~~
0
B-

0 1 00 2_00 3.00 4.00 5.110 6 00 7.00 8 00

TIME

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48 Lutz Erbring,Edie N. Goldenberg,ArthurH. Miller

typicalaudienceresponsepathsover timefortwo newspaperswhose coverageof an


issue,beginning at togis high(paperA) or low (paperB). The readersof each paper,
furthermore, may be exposedto its issuecoverageat high(group 1), medium(group
2), or low (group 3) levels of attention.And, finally,both audiencesmay include
segmentswhichare particularly sensitiveto the issue (group +) and otherswhich
are not (group-). Thus,thereare fourfamiliesof responsecurves,all based on the
samecresponsemodel and differing only by the values (1,2,3) of a news exposure
parameter, the values (+,-) of an issue sensitivityparameter, and the levels (A,B)
of actual issue coverage.The specification of the generating processis givenby:
AYt = bxt - cyti
where:x = [XA, XB], b = [b+, b], and c = [cl, C2, c;J.

The plotsat thetop of Figure7 each represent a slice throughthe bundleof re-
sponsecurves,at tl, t2, and t3. "Contenteffects,'definedby verticaldifferences be-
tweennewspapers(A-B) at a givenexposurelevel,are mappedintothe righthalfof
each cross-section plot (shown for exposurelevels 1 and 3 only) and connectedby
straightlines. "Exposureeffects," definedby verticaldifferences betweenexposure
levels (1-2 and 2-3) for a givennewspaper,are mappedinto the lefthalf of each
cross-section plot (shownforpaperA only) and connectedby line segments. In each
case, theupper (solid) curvesreferto issue-sensitive audiences,the lower (broken)
curvesto nonsensitive plotsat the top of the graphthus
audiences.The cross-section
summarizethe particularpatternsof sensitivity, content,and exposureeffects which
wouldbe observedif thedata at handactuallyrepresented measurements takenat t1,
or t2, or t3. "Time,"of course,alwaysrefersto the timeperiod(since to) forwhich
the "current"level of issue coverage (A,B) has been sustainedin each instance.

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