The Reflexion - 4 Adjustable Base: Owner'S Manual
The Reflexion - 4 Adjustable Base: Owner'S Manual
The Reflexion - 4 Adjustable Base: Owner'S Manual
OWNER’S MANUAL
TA B L E O F C O N T E N T S
2 Safety Precautions
4 Parts List
6 Installation Guide
8 Using the Remote Control
10 Programming the Remote Control
11 Lowering the Bed in a Power Outage
12 Troubleshooting
14 Warranty Model Number: IC-ABF-A18-WWM-U-W
1
Safety Precautions
IMPORTANT SAFETY INSTRUCTIONS. To reduce the risk of electric shock, electrical This Adjustable Base is designed exclusively for
fire, or faulty operation of this product, your in‑home use.
PLEASE READ THESE INSTRUCTIONS Adjustable Base features a polarized plug meant
THOROUGHLY BEFORE USING to be used only with a grounded electrical outlet.
H O S P I TA L D I S C L A I M E R :
If this plug does not fit into your outlet, contact a
THIS PRODUCT. qualified electrician to install a properly grounded It is NOT designed for hospital use and is NOT
designed to meet hospital standards. Do not use this
outlet. Failure to use a properly grounded outlet
bed with TENT TYPE oxygen therapy equipment or
ELECTRICAL SAFETY for this product will compromise this important
use near explosive gases.
grounding safety feature. The use of adapters is
Always unplug this Adjustable Base from
not recommended unless the outlet is checked
the electrical outlet before any cleaning or
by a qualified electrician to ensure the proper
maintenance of the bed frame. To safely I M P O R TA N T S A F E T Y F E AT U R E S
grounding of the adapter.
disconnect, make sure all controls are in the off
Weight Fail Safe Feature — In the case that an
position, then remove the plug from the outlet.
overload of weight is placed on the head or foot
NOTE:
Keep cord away from heated surfaces. Keep air mechanism, the control unit will automatically
openings free of lint, hair and the like — never Unauthorized modifications to this product could stop all functions. The control unit will
operate when air openings are blocked. Never void the electrical portion of your warranty. automatically resume all functions 30 seconds
drop or insert any object into any opening. after excess weight is removed.
Use only indoors.
Locking Caster Feature — This Adjustable Base
NOTE:
Cease use of this bed frame and contact may be equipped with special locking casters.
a qualified service center for repair if: For optimal safety, your Adjustable Base should be For your safety, these casters will prevent bed
plugged into a surge protector (not supplied with movement when all casters are in the locked
• It has a damaged cord or plug this Adjustable Base).
position. To lock casters, push down the safety
• It is not working properly latch on the caster. To resume product mobility,
• It has been dropped or damaged lift the safety latch up.
WARR A N T Y WAR NING!
• It has been dropped into water
This Adjustable Base is specifically designed to NOTE:
require no maintenance by you, the user. Any
If your Adjustable Base is positioned on a hard
opening or tampering with the control box,
floor surface such as hardwood or tile, it is strongly
motors or hand controls (with the exception of
recommended that rubber caster cups or carpet
the battery compartment, if equipped) will result squares are placed under the casters in addition to
in a void of the warranty. Only those authorized locking them in place. Casters will not roll when
may conduct repairs or part replacement on locked, but may slide on an uncarpeted surface.
your Adjustable Base.
2
CONSUME R S W I T H PACE M AK E R S P R O D U C T R AT I N G S SMALL CHILDREN AND PETS
It is possible that the (optional) vibrating feature Lift Motor Restrictions — The lift motors in this WAR NING
of this bed may be interpreted falsely by some bed are NOT designed to operate continuously Immediately dispose of all packing materials
pacemakers as movement and/or exercise. This for more than 3 minutes over a 30 minute time as it can pose a smother risk to small children
is common with any product that produces a period, or approximately 10% duty cycle. To and pets. Injury could occur also if children or
vibrating motion, and may or may not affect your ensure reliable functionality and full life of this pets are permitted to play on or under the bed.
pacemaker. Please consult your physician with product, do not attempt to exceed these limits. Do not allow children to operate this bed without
any concerns. adult supervision.
NOTE:
RADIO FREQUENCY IS 433.92 MHZ Attempting to circumvent or exceed this rating will S AV E T H E S E I NS T RUC T IONS!
FCC compliance device complies with part 15 shorten the life expectancy of the product and may Proper operation of your Adjustable Base is
of the FCC Rules. Operation is subject to the void the warranty. necessary to ensure the long life and durability
following two conditions: you expect from a high-quality product. The
Weight Restrictions — The recommended weight manufacturer has tested and inspected this
1 This device may not cause harmful
limits on our Adjustable Bases are: product prior to shipment.
interference
• Twin / Twin Extra Long / Split Queen /
2 This device must accept any interference
Split CA King: 575 pounds
received, including interference that may cause
undesired operation • Full / Full Extra Long: 600 pounds
Any change to the antenna or the device could • Queen: 650 pounds
result in the device exceeding the RF exposure The structure of the bed will support the
requirements and void user’s right to operate recommended weight when distributed
the device. evenly across the bed. Maximum weight the
The input transformer voltage is AC120V 60HZ; bed can support per person is 250 pounds.
the output voltage is DC24V 3A. In the case of a The head and foot sections are not designed
short-circuit, a fuse on the transformer will blow to individually support or lift this amount
to protect the electrical equipment of the device of weight. For optimal performance, entering
(Fuse: 1A~1.5A). Should this occur, you should and exiting the Adjustable Base with the bed in
seek professional assistance to fix the problem, the flat or level position is recommended.
and call Customer Care at: 1‑800‑499‑1965.
NOTE:
Exceeding the recommended weight restrictions
could damage your Adjustable Base and void
your warranty.
3
Parts List
M AT T R E S S R E TA I N E R B R AC K E T (1) *
R E M O T E CO N T R O L (1) I N N E R H E A D B OA R D B R AC K E T (2) * *
B E D L E G (4) O U T E R H E A D B OA R D B R AC K E T (2) * *
4
1 /4 I N C H R E TA I N E R WA S H E R (2) * R E TA I N E R B O LT (4) * A L L E N K E Y W R E N C H (1)
5/16 I N C H N U T (6) * *
5
Installation Guide
STEP 1 STEP 3 If the bed does not work, refer to Troubleshooting
For safety reasons, the following should be Remove and extend the power cord from on page 12.
performed by 2 people. Carefully lift the bed the frame.
frame unit out of the shipping carton with the STEP 8
top side facing downward. Return bed to flat or level position.
I M P O R TA N T!
MAKE SURE POWER CORDS DO NOT OBSTRUCT
STEP 2: ASSEMBLE THE BED LEGS ANY ADJUSTABLE BASE MECHANISMS. S T E P 9 : A S S E M B L E T H E M AT T R E S S
For this step, you will need 4 bed legs (C), which R E TA I N E R B R A C K E T
can be found in the accessories box. Turn each Fasten the mattress retainer bracket (B) to the
bed leg (C) in a clockwise direction into the STEP 4 front of the bed frame using the retainer bolts (F)
threaded holes on the frame as shown. Repeat Take plastic wrapping off the base frame. and 1/4 inch retainer washers (H), as shown in
the bed leg assembly for all 4 legs (C) provided. the diagram below.
STEP 5
Carefully rotate the base frame over so the top side
is facing upward.
NOTE:
Be careful not to rest the frame on its side. The weight
may damage the legs.
STEP 6
D O N O T OV E R T I G H T E N T H E B E D L E G S .
Plug the power cord into a grounded
electrical outlet. NOTE:
NOTE:
Use ONLY the allen wrench to fasten the retainer
Bed may be equipped with special locking casters bolts. DO NOT use a power screwdriver as it may
(sold separately). To prevent movement of this NOTE:
overtighten the bolts. Mattress retainer hardware
product, all casters should be in the locked position. For optimal safety, a surge protector should be used must NOT be overtightened.
It is recommended that rubber caster cups or (not supplied with this Adjustable Base).
carpet squares (not included) are placed under
casters in addition to locking them in place. Casters
will not roll when locked, but may slide on an NOTE:
STEP 7
uncarpeted surface. If a headboard is to be installed, owners who have
Install batteries in remote control. purchased the optional HBD bracket kit continue
Test all functions on the remote control to ensure on to step 10. If the Adjustable Base is to be set up
all features are operational. without a headboard, proceed to step 11.
6
B E
I M P O R TA N T!
Place the open side of the outer headboard Measure the distance from the center of one
FAILURE TO FOLLOW THE INSTALLATION STEPS bracket (E) onto the exposed square tube of the mounting hole in the headboard to the center of
AS THEY APPEAR IN THIS GUIDE COULD RESULT IN inner headboard bracket (D) to create a tight fit the other.
DAMAGE TO YOUR ADJUSTABLE BASE.
between (D) and (E). Insert a retainer bolt (G)
MAKE SURE TO POSITION THE BOTTOM OF THE fitted with a 5/16 inch washer (I) into the outer F
HEADBOARD CROSS MEMBER NO MORE THAN headboard bracket (E) and through the inner Measure the distance from the center of one
3 INCHES (76.2 MM) BETWEEN THE HEADBOARD headboard bracket (D). Hand tighten using a mounting hole in the headboard bracket
AND THE TOP OF THE MATTRESS. 5/16 inch washer (I) and a 5/16 inch nut (J). assembly to the center of the other.
(Leave loose enough for adjusting.) Repeat on
the other side. G
STEP 10: ASSEMBLE THE HEADBOARD If you need to adjust the headboard brackets,
B R A C K E T ( S O L D S E P A R AT E LY ) unscrew the bolts holding the outer headboard
Use the hand control to elevate the head of the brackets and move them the necessary distance.
bed so the bed base frame is reachable. Reinstall the bolts and securely tighten.
A
STEP 11
Slide the inner headboard bracket (D) horizontally
Place your mattress on the Adjustable Base
with the “C” opening facing down under the
surface. Installation is now complete.
crossbar. Position the bracket (D) in the guide peg
on the bottom of the crossbar. Insert a headboard If the bed comes with a programming option,
bolt (G) fitted with a 5/16 inch washer (I) through turn to Using the Remote Control on page 8
the pre‑drilled hole in the crossbar and into the to proceed.
pre‑drilled slotted hole in the “C” channel inner C
headboard bracket. Tighten in place with a When headboard brackets are assembled, make
5/16 inch washer (I) and 5/16 inch nut (J). Repeat sure there is a space of 1.5 to 2 inches (38.1 to
on the other side. 50.8 mm) between the edge of the bed base and
the headboard brackets.
D
Securely fasten the headboard bolts (not included
with your Adjustable Base) to the end of the
headboard bracket assembly.
7
Using the Remote Control
A: Under Bed Light LED Signature Light UNDER BED LIGHT (A)
(on back of Remote) Press the button to turn on or off the under bed
light. (button on back of remote control)
B: Raises the Head D: Raises the Foot
of the Bed of the Bed HEAD AND FOOT POSITION
ADJUSTMENTS (B, C, D, E)
Use to raise or lower the head and foot
C: Lowers the Head E: Lowers the Foot
sections of your Adjustable Base. The premium
of the Bed of the Bed
“Wall‑Glide” feature will automatically
synchronize with all head and foot adjustments.
G: Pre‑Programmed
Memory Positions B E D “ F L AT ” B U T T O N ( F )
Press down and hold for 3 seconds to return bed
F: Returns Head and
H: Full Body Massage to the flat position.
Foot to Flat Position
(hold 3 seconds)
PRE-PROGRAMMED MEMORY
POSITION (G)
I: Increases the Intensity K: Increases the Intensity
These 3 program function keys allow you to
of Vibration (Head) of Vibration (Foot)
select the most popular positions with 1 touch.
J: Decreases the Intensity L: Decreases the Intensity FULL BODY MASSAGE (H)
of Vibration (Head) of Vibration (Foot)
Press to activate both the head and foot
massages at the same time.
M: Stops Massage N: Turns on Massage Wave
1, 2 or 3 HEAD AND FOOT MASSAGE
ADJUSTMENTS (I, J, K , L)
Use to activate the massage feature on the head
and foot of the bed (starting at intensity 4 of 8).
Gradually increase or decrease intensity of
massage vibration by pressing the appropriate
button. The lowest setting on each massage
I M P O R TA N T!
unit will turn off the respective vibration.
FOR YOUR SAFETY, READ THE OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE OPERATING THIS
PRODUCT. ELECTRIC SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS ARE NOT INSTALLED OR OPERATED
ACCORDING TO THESE GUIDELINES.
8
The massage feature is programmed with an • It is not necessary to face the receiver to
Auto Shut-Off Timer that will automatically operate the remote control. Remote signal is NOTE:
turn off the massage after 15 minutes of best transmitted within 9 feet (3 meters) of To comply with the FCC RF exposure compliance
continuous use. the receiver. requirements, no change to the antenna or the
device is permitted. Any change to the antenna or
the device could result in the device exceeding the
STOP BUTTON (M) SAFETY
RF exposure requirements and void user’s authority
Hold down for 2 seconds to stop massage. • In the case that an overload of weight is placed to operate the device.
on the head or foot mechanism, the control This device complies with part 15 of the FCC Rules.
unit will automatically stop all functions. Operation is subject to the following two conditions:
NOTE:
The control unit will automatically resume
You must stop massage before alternating between 1 This device may not cause harmful interference
all functions 30 seconds after excess weight
massage functions. 2 This device must accept any interference
is removed.
received, including interference that may cause
• Massage motors will automatically shut off undesired operation
WAV E M A S S AGE AD J US TM E N T S (N) after running continuously for 15 minutes. All
massage functions will be operational again
Activates both units to wave mode massage. after 5 minutes. Automatic Shut Off will occur
after 15 minutes of continuous use.
NOTE: • The input transformer voltage is AC120V 60HZ,
You must stop the massage in order to activate the output voltage is DC24V 3A. In the case
another massage setting such as full body or another of a short-circuit, a fuse on the transformer
wave massage. will blow to protect the electrical equipment
(Fuse: 1A~1.5A). Should this occur, you MUST
seek professional assistance to replace the fuse.
R E M O T E F E AT U R E S Call Customer Care at: 1‑800‑499‑1965.
NOTE: NOTE:
This bed may show minor intermittent performance The changes or modifications not expressly
because of typical RF interference. This is normal in approved by the party responsible for compliance
the operation of the bed, not a defect. could void the user’s authority to operate
the equipment.
• The buttons are backlit, when a button is
pressed, to aid in the visibility of the remote in
low light environments.
9
Programming the Remote Control
Follow steps 1 through 6 below to use the remote control with 1 power base.
NOTE:
To use the remote control with 2 power bases, repeat the steps for the second power
Programming by the user is only needed on
replacement remotes. base using the same remote.
STEP 1
STEP 4 STEP 6
Insert batteries into the remote control
(2 x AA batteries).
STEP 2
Make sure your Adjustable Base is plugged into
a working grounded outlet or surge protector.
STEP 3
The LED signature light will illuminate. When the receiver light flashes, the RF
This means the RF frequency code setting frequency code learning process is complete.
function has been activated.
STEP 5
10
Lowering the Bed in a Power Outage
STEP 1 STEP 3
Locate and remove the 9 volt battery cover. Replace the battery cover.
STEP 2 STEP 4
Install 2 alkaline 9 volt batteries (not included). Press either the “Flat” button (F) or the
individual lowering buttons (C, E) to lower
your bed to the level position.
11
Troubleshooting
In the event the Adjustable Base fails to operate, investigate the problems and possible solutions provided below.
12
IF YOU EXPERIENCE ANY TROUBLE
WITH YOUR ADJUSTABLE BASE WITHIN
THE WARRANTY PERIOD, PLEASE
CONSULT THE TROUBLESHOOTING
GUIDE PROVIDED WITH YOUR
FRAME AND ONLINE (IF APPLICABLE).
IF PROBLEMS PERSIST, PLEASE CALL.
CUSTOMER SERVICE
TOLL FREE NUMBER:
1‑800‑499‑1965
13
Warranty
ADJUSTABLE BASE: YEARS 2 AND 3: FULL COVERAGE purchaser shall bear the entire cost of repair and
O F P A R T S O N LY replacement of all parts and materials, including
20‑YEAR LIMITED WARRANTY labor and transportation.
Upon notice during the years two and three (2–3)
SEALY, INC. (“SEALY®“) GUARANTEES from the warranty commencement date, Sealy
THAT WE WILL, AT SEALY’S OPTION, will offer replacement parts for any defective ADDITIONAL TERMS
part to the purchaser. Electronics, electrical AND CONDITIONS
REPLACE OR REPAIR PURCHASER’S components, drive motors and massage motors This warranty does not apply;
REFLEXION® SYSTEM IF IT IS DEFECTIVE are included. This two (2) year warranty shall
not apply if purchaser does not return any a to any damage caused by the purchaser;
DUE TO FAULTY WORKMANSHIP and all defective parts to Sealy within 15 days b if there has been any unauthorized repair or
OR MATERIALS, SUBJECT TO of purchaser’s receipt of replacement part. replacement of the unit’s parts;
Purchaser shall bear all service, transportation,
THE LIMITATIONS DESCRIBED IN c if the unit has been mishandled (whether in
labor, and shipping costs related to the delivery
transit or by other means), subjected to physical
THIS WARRANTY. and/or replacement of the defective part.
or electrical abuse or misuse, or otherwise
operated in any way inconsistent with the
YEAR 1: FULL COVERAGE Y E A R S 4 T H R O U G H 2 0 : P R O R AT E D operation and maintenance procedures
OF PART S A ND L ABOR C O V E R A G E O F P A R T S O N LY outlined in the Complete Reference Guide, this
Upon notice during the fourth through the warranty, and any other applicable document
Your Reflexion® adjustable base system is
twentieth (4–20) years from the warranty published or approved by Sealy;
warranted against defects in the workmanship
or materials for a period of one (1) year from commencement date, Sealy will offer d to damage to mattresses, fabric, cables,
the warranty commencement date. Electronics, replacement parts (upon terms and conditions electrical cords or items supplied by Resellers;
electrical components, drive motors and massage set forth in this paragraph) for any mechanical
e if there has been any unnecessary service calls,
motors are included. Upon notice during the first bed part found to be defective. Electronics,
including costs for in‑home service calls solely
year from the warranty commencement date, electrical components, drive motors and
for the purpose of educating the consumer
Sealy will send replacement parts (at no cost massage motors are excluded. Purchaser shall
about the unit for finding an unsatisfactory
to the purchaser) for any defective part to the pay 1/17th of the then current replacement cost
power connection; and
purchaser, and Sealy will pay all authorized labor of the defective part multiplied by the number
of years after three (3) years from the warranty g if the recommended weight restrictions are
and transportation costs associated with the repair
commencement date, and Sealy shall bear the not followed (Twin Long, Split/Dual CA King:
or replacement of any parts Sealy determines
remainder of the cost of the replacement part. 300 lbs.; Queen: 425 lbs.), the warranty
to be defective. This one (1) year warranty shall
This seventeen (17) year warranty shall not apply will be void.
not apply if purchaser does not return any and
all defective parts to Sealy within 15 days of if purchaser does not return any and all defective
parts to Sealy within 15 days of purchaser’s Repairs to or replacement of the Reflexion®
purchaser’s receipt of replacement part.
receipt of replacement part. Purchaser shall bear system or its components under the terms of
all service, transportation, labor, and shipping this limited warranty will apply to the original
costs related to the delivery and/ or replacement warranty period and will not serve to extend
of the defective part. After the 20th year, such period.
14
The decision to repair or to replace defective If you did not purchase this Reflexion® system b In the event of a dispute, you or Sealy must
parts under this warranty shall be made, or directly from Sealy, Inc., we will require proof give the other a Notice of Dispute, which
case to be made, by Sealy at its option and in of purchase from you demonstrating that you is a written statement that sets forth the
its sole discretion. are the original purchaser and eligible to make name, address and contact information of
a valid claim under this warranty. This warranty the party giving it, the facts giving rise to the
REPAIR OR REPLACEMENT SHALL BE THE SOLE begins on the “warranty commencement date“ dispute, and the relief requested. You must
REMEDY OF THE PURCHASER. THERE SHALL which is the date of purchase for new unused send any Notice of Dispute by U.S. Mail to
BE NO LIABILITY ON THE PART OF SEALY units, and the date of manufacture for units Sealy, Inc., ATTN: Office of General Counsel,
FOR ANY SPECIAL, INDIRECT, INCIDENTAL, that have been used as floor or display models. 1000 Tempur Way, Lexington, KY 40511.
OR CONSEQUENTIAL DAMAGES OR FOR Thus, on a floor model unit, the warranty is Sealy will send any Notice of Dispute to
ANY OTHER DAMAGE, CLAIM, OR LOSS NOT a portion of the limited 20‑year warranty. If You by U.S. Mail to Your address if we have
EXPRESSLY COVERED BY THE TERMS OF original proof of purchase is not provided by it or to your email address if we have it.
THIS WARRANTY. THIS LIMITED WARRANTY purchaser, Sealy reserves the right to determine You and Sealy will attempt to resolve any
DOES NOT INCLUDE REIMBURSEMENT FOR if the unit is not covered by this warranty or dispute through informal negotiation within
INCONVENIENCE, REMOVAL, INSTALLATION, to use the manufacturing date as the warranty 60 days from the date the Notice of Dispute
SETUP TIME, LOSS OF USE, SHIPPING, OR ANY commencement date. This limited warranty gives is sent. After 60 days, you or Sealy may
OTHER COSTS OR EXPENSES. SEALY MAKES NO you specific legal rights. You may also have other commence arbitration.
OTHER WARRANTY WHATSOEVER, EXPRESS rights that vary from state to state. c You may also litigate any dispute in small
OR IMPLIED, AND ALL IMPLIED WARRANTIES
claims court in your county of residence or
OF MERCHANTABILITY AND FITNESS FOR A
B I N D I N G A R B I T R AT I O N Fayette County, Kentucky if the dispute meets
PARTICULAR PURPOSE ARE DISCLAIMED BY
A ND CL A SS ACT ION WA I V ER all requirements to be heard in the small claims
SEALY AND EXCLUDED FROM THIS AGREEMENT.
FOR U.S. RESIDENTS court. You may litigate in small claims court
Some states do not allow the exclusion or a This section applies to any dispute except whether or not you negotiated informally first.
limitation of incidental or consequential it does not include a Dispute relating to the d If you and Sealy do not resolve any dispute
damages, so the above limitation or exclusion enforcement or validity of your, Sealy’s, or by informal negotiation or in small claims
may not apply to every purchaser. This warranty any of our licensors’ intellectual property court, any other effort to resolve the dispute
gives the purchaser specific legal rights, and the rights. “Dispute” means any dispute, action, will be conducted exclusively by binding
purchaser may also have other rights, which or other controversy between you and arbitration. You are giving up the right to
may vary from state to state. This warranty is Sealy concerning your Sealy mattress or this litigate (or participate in as a party or class
valid in all 50 states, Puerto Rico, and Canada. warranty, whether in contract, warranty, tort, member) all disputes in court before a judge or
This warranty is valid only for the original statute, regulation, ordinance, or any other jury. Instead, all disputes will be resolved before
purchaser of the product. An original purchaser legal or equitable basis. “Dispute” will be given a neutral arbitrator, whose decision will be
is one who purchases the product directly from the broadest possible meaning allowable final except for a limited right of appeal under
Sealy, Inc. or an authorized Reseller of Sealy, Inc. under law. the Federal Arbitration Act. Any court with
If you are not the original purchaser of this jurisdiction over the parties may enforce the
product, you take it “as is“ and “with all faults.“ arbitrator’s award.
15
Warranty (continued)
e Any proceedings to resolve or litigate any g Sealy will promptly reimburse your filing fees j To the extent permitted by law, any claim or
dispute in any forum will be conducted solely and pay the AAA’s and arbitrator’s fees and dispute under this Limited Warranty must be
on an individual basis. Neither You nor Sealy expenses as provided below. If you reject filed within one year in small claims court,
will seek to have any dispute heard as a class Sealy’s last written settlement offer made an arbitration proceeding, or in court, if so
action, private attorney general action, or in before the arbitrator was appointed (“Sealy’s permitted herein. The one-year period begins
any other proceeding in which either party last written offer”), your dispute goes all the when the claim or Notice of Dispute first could
acts or proposes to act in a representative way to an arbitrator’s decision (called an be filed. If a claim or dispute is not filed within
capacity. No arbitration or proceeding will “award”), and the arbitrator awards you more one year, it is permanently barred.
be combined with another without the prior than Sealy’s last written offer, Sealy will give k If the class action waiver is found to be illegal
written consent of all parties to all affected you three incentives: (i) pay the greater of the or unenforceable as to all or some parts
arbitrations or proceedings. award or $5,000; (ii) pay twice your reasonable of a dispute, then it will not apply to those
attorney’s fees, if any; and (iii) reimburse any parts. Instead, those parts will be severed and
f Any arbitration will be conducted by the
expenses (including expert witness fees and proceed in a court of law, with the remaining
American Arbitration Association (the “AAA”)
costs) that your attorney reasonably accrues parts proceeding in arbitration. If any other
under its Commercial Arbitration Rules
for investigating, preparing, and pursuing provision of this section is found to be illegal or
applying U.S. Federal Rules of Procedure
your claim in arbitration. The arbitrator will unenforceable, that provision will be severed
and U.S. Federal Rules of Evidence. The AAA
determine the amount of fees, costs, and with the remainder of this section remaining in
Supplementary Procedures for Consumer-
expenses unless you and Sealy agree on them. full force and effect.
Related Disputes will also apply. For more
For purposes of this limited warranty, an email
information, see www.adr.org or call
shall be considered a written communication. All parts of this Limited Warranty apply to the
1‑800‑778‑7879. You agree to commence
arbitration only in your county of residence h In any arbitration you commence, Sealy will maximum extent permitted by law or unless
or in Fayette County, Kentucky. Sealy agrees seek its AAA or arbitrator’s fees and expenses, prohibited by law. This Limited Warranty gives the
to commence arbitration only in your county or your filing fees it reimbursed, only if the purchaser specific legal rights, and the purchaser
of residence. You may request a telephonic or arbitrator finds the arbitration frivolous or may also have other rights, which may vary from
in‑person hearing by following the AAA rules. brought for an improper purpose. In any state to state.
In a dispute involving $10,000 or less, any arbitration Sealy commences, Sealy will pay all
If you experience any trouble with your
hearing will be telephonic unless the arbitrator filing, AAA, and arbitrator’s fees and expenses.
Reflexion® system during the warranty period,
finds good cause to hold an in‑person hearing Sealy may also seek its attorney’s fees or
please consult the troubleshooting section
instead. The arbitrator may award the same expenses from you in any arbitration. Fees and
of your Reference Guide. If problems persist
damages to you individually as a court could. expenses are not counted in determining how
after following these instructions, please call:
The arbitrator may award declaratory or much a dispute involves.
1‑800‑499‑1965.
injunctive relief only to you individually, and i This warranty governs to the extent it conflicts
only to the extent required to satisfy your with AAA’s Commercial Arbitration Rules and
individual claim. Supplementary Procedures for Consumer-
Related Disputes.
16
IF YOU EXPERIENCE ANY TROUBLE WITH YOUR ADJUSTABLE BASE
WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING
GUIDE PROVIDED WITH YOUR FRAME AND ONLINE (IF APPLICABLE).
IF PROBLEMS PERSIST, PLEASE CALL.