Acknowledgement

First of all I would like to thank all mighty God. After I must thank to my parents and Mr hafy
(Lecturers of managing successful business project.) for helped me and gave me the necessary
guidance to get a good knowledge about the subject of managing successful business project
This is one of the important subjects in Business management. I was new to these things when
start this module. But now I have sound knowledge in this subject. Also I express my gratitude
all the lecturers of BCAS. And I would like to thank again my beloved parents, friends, Non-
academic staffs of British College of Applied Studies Kalmunai champus

With kindhearted,

ARM S anoos

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Table of Contents
Acknowledgement ...................................................................................................................................... 1
Introduction.................................................................................................................................................. 3
Project plan ............................................................................................................................................... 4
Expectation ............................................................................................................................................... 4
Communication plan ................................................................................................................................. 6
Issue management .................................................................................................................................... 8
Critically evaluate the project management process ............................................................................... 9
P4 carry out small-scale research by applying qualitative and quantitate research method as a
preliminary step of your project you are required to record your weekly activities and
achievements on the project. ................................................................................................................. 11
 Log book .......................................................................................................................................... 11
P5 Analyze research and data using appropriate tools and techniques. ........................................ 12
Job satisfaction with old and new digital technology ............................................................................. 13
Performance Score of using Digital technology ...................................................................................... 15
P6 communicate appropriate recommendation as result of research and data analysis to draw
valid and meaningful conclusions .......................................................................................................... 17
Recommendation.................................................................................................................................... 18
P7 Reflect the value of undertaking the preliminary research to meet stated objectives and own
learning and performance. ...................................................................................................................... 20
Performance review................................................................................................................................ 20
Personal performance review ................................................................................................................. 21

Table……………………………………………………………………………………………………12

Table…………………………………………………………………………………………………….13

Table…………………………………………………………………………………………………….14

Table……………………………………………………………………………………………………15

Chart…………………………………………………………………………………………………….12

Chart…………………………………………………………………………………………………….13

Chart…………………………………………………………………………………………………….14

Picture…………………………………………………………………………………………………..04

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Introduction
Objective of this study

this project is to explore the impact of digital technology on huge activities in JACK LANKA PVT
LTD company analyze the possible ways to innovation and improvement the business growth
by including current digital technology available in global business

 To identify the current digital technology are available in JACK LANKA PVT LTD
 How improve the current digital technology in JACK LANKA PVT LTD
 To recognize the effectives digital technology in JACK LANKA PVD LTD

INDRODUCTION
Recently there is a influence of digital technology on SME’s improvement. To create the
competitive advantage each of every organization has to utilize all the resources effectively. To
meet this goal digital technology can be effectively managed in workplace in terms of reduce the
cost, improve the productivity increasing the efficiency, quick and simplification of tasks, and
more.

This project is prepared for the purpose of identifying the existing digital technology in JACK
LANKA PVT LTD and how it is impacting the overall performance of the business. The
completion of this research will provide the information to the interested party (stakeholders)
JACK LANKA PVT LTD to identify the deviation between the maximum possible ways to
improve the business using the digital technology and the current position of the firm where it is.

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Project plan

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Expectation
Cost

The project mainly considers on impact of digital technology. To determine it causes amount of
cost like traveling to the organization, searching the information, using the modern gadgets
(Recorders, and Bikes) and it mostly practical activity so leaner has to fully involve the project
and has travel so much of places and collect so much of information from different people so it
will take much time and creates much cost.

 Travelling expanses - Rs. 300

 Recording cost (Paper, Pen, Highlighter) - Rs. 150
 Cost of using Internet - Rs. 199
 Printing Cost - Rs. 300
 Binding cost - Rs. 150
 Other expanses - Rs. 200
Time

Time To determine the impact of digital technology and its impact of the organization it takes
time from determination should recommend and establish the new technology to the
organization for those activities this project takes 45 days to complete.

 Information gathering - 5Days

 Establish the Project Management Plan - 10 Days
 Approval for executing the plan - 2 days
 Conducting the research - 10 Days
 Analyze the data - 5 Days
 Make recommendation - 2 Days
 Performance review - 4 Days
 Submit the project plan - 2 Days
Risk

This project has time limitation and it has to be finished on time and each and every activates
has been created with the time frame if fail to maintain the time the project will be abandoned

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  Time constraint – (I have more work week days)
 The project has to be completed within 40 days.
 Lack of knowledge in project management plan
 Im Confusing support selected organization for me

Documents

To justify the digital technology to the organization first study the organization for study the
organization their journal annual reports their webpage, and newspapers has to be refer then can get
clear idea and it will help to done the project properly.

 Templates of project management plan

 Model research articles about Digital Technology and SME’s
 JACK LANKA PVT LTD’ attendance log

Resources

To maintain the project in proper way so many resources have to use in this project to complete
the project need human resources finance books reports and internet resources even to identify
their history need search on the journal and newspapers.

 Internet access
 A motor bike
 Laptop
 Software packages including word and excel
 Pen drive
 Printer
 Financial resources about Rs. 850


Communication plan
 This project is mainly targeting the interview method to collect the data.

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  Physical face to face conversation will be used to communicate with JACK
LANKA PVT LTD
 Soft copy of project management plan will be used to communicate with
assessor for review
 Printed documentation with attached soft copy of the documents will be
prepared for final submission.

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Issue management
The information contained within the Project Plan will likely change as the project
progresses. While change is both certain and required, it is important to note that
any changes to the Project Plan will impact at least one of three critical success
factors: Available Time, Available Resources Financial, Personnel, or Project
Quality. The decision by which to make modifications to the Project Plan
including project scope and resources should be coordinated using the following
process:

Step 1: Maintaining the log book

Step 2: Self- review

Step 3: weekly assessor review

Step 4: review

Step 5: get Approval for submission

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Critically evaluate the project management process
This objective of this project is to explore the impact of digital technology on SMEs several
activities and find out the possible ways to improve the business growth including the modern
digital technology available in the business world the JACK LANKA PVT (LTD) has been
selected by the learner to carry out this small scale research

The JACK LANKA PVT (LTD) a medium level manufacturing and distributing organization
situate Kinniya they manufacturing and distributing FMCG in all wholesalers and retailor shop to
the island gaining the skills and business research gaining the knowledge in the selected topic
delivering a professional research paper within a limited time is a challenging task to complete
these task successfully the learner has established a project plan

The main objective prepared for the purpose of identifying the existing digital technology JACK
LANKA PVT LTD manufacturer distributer and how it is impacting the overall performance of the
business

This project has been planned to complete within 40 days. And the activity has been break
down into 6 phases. In the first phase the learner gather relevant information about the project
management plan on how the project management plan are made, which type of standard
templates can be used and the background of the selected organization.

The project management plan includes the objective, estimated cost, time frame,
communication plan, relevant documents, resources and quality. This project management plan
will be used as a guide to the whole project. And this will also play a controlling role to identify
whether the project is in correct path or any controlling strategies to be taken

Once the initial study has been done, the learner will move to the second phase to establish the
project management plan. The project management plan includes the objective, estimated cost,
time frame, communication plan, relevant documents, resources and quality. This project
management plan will be used as a guide to the whole project. And this will also play a
controlling role to identify whether the project is in correct path or any controlling strategies to be
taken. Once the project management plan has been established, it will be submitted to the
assessor for the review and approval. If any suggestions made by the assessor, it will be
changed in the project management plan and it will be started for the execution.

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In phase four, the small scale research will be carried out. To complete this task the learner will
have to go the industry. Once the appointment has been got, the learner will use the interview
method to gather relevant data from JACK LANKA PVT LTD.

The interviewee will be the founder and the key staffs of the JACK LANKA PVT LTD. And the
interview notes will be recorded. All the activities will also be noted in the logbook for the weekly
basis review. According to the logbook review if any deviation found between the project
management plan and the activity, the necessary action will be taken to recover the correct
path.

The collection of data will be analyzed to fulfill the objectives of identifying the existing digital
technology in JACK LANKA PVT LTD and how it is impacting the overall business. In the phase
five the learner will identify the possible ways to improve the business towards adopting to the
digital technology. Up to that all the field work activities will be completed. And then the learner
move to the final phase, in this stage performance review of the overall project management will
be taken place. And these review information will be used for personal and professional
development in future. From that all the project management process will be concluded. And the
final assignment will be submitted.

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LOC 02

P4 carry out small-scale research by applying qualitative and

quantitate research method as a preliminary step of your project you
are required to record your weekly activities and achievements on the
project.

 Log book

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LOC 02

P5 Analyze research and data using appropriate tools and techniques.

For this research leaner has conducted an interview among the employees who are working in
JACK LANKA PVT LTD kinniya from them leaner has chosen 12 employees as sample.
However, this research conducted for this qualitative research is most suitable because this
research is conducting based on employees’ performance and their satisfaction so compare to
quantitate research qualitative research most suit able can’t measure employees’ performance
and their satisfaction based on numeric value.

Employee Gender
Manager Male
Assistant Manager Male
Marketing
Manager Male
Financial Manager Male
Supervisor Male
Sales
representative Male
Store keeper Male
Security Male
Employee 01 Female
Employee 02 Female
Employee 03 Female
Employee 04 Male

9
8
7
6
5
4
3
2
1
0
Male Female

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The JACK LANKA PVT LTD more than 50 employees are working including top level
employees’ and it has 3 departments from that leaner has chosen 12 employees 4 top level
employees 3 middle level employees 5 low level employees compare to their gender most of the
employees are male.

Job satisfaction with old and new digital technology

Old digital technology

During the interview mostly consider on the impact of digital technology on their work and their
performance to identify their satisfaction some relevant questions has been asked by the leaner

 How do you feel when you are using digital technology?

 How satisfied on your work using digital technology
 How digital technology support for your work?

Satisfied Not satisfied

7 5

5, 42%
Satisfied
Not satisfied
7, 58%

This manufacturing company has been start in 2010 normally on that time they don’t use the
digital technology for their works based on that this report has been summarized based on that
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58% of employees not satisfied and 42% employees satisfied with the older technologies
because In HR sector they used manual attendance and Manual salary calculation in the
company so it so hard to calculate all employees details and summarized their attendance and
they work on humanity wise so it gave so much of stress to top level employees

Current digital technology

Then currently using digital technology JACK LANKA PVT LTD based on use of current
technology job satisfaction summarized by the leaner

Satisfied Not satisfied

8 4

4, 33%

Satisfied
Not satisfied

8, 67%

The analyzed using new digital technology in JAKC LANKA PVT LTD 8 (67%) of employees
satisfied with new digital technology and 4 (33%) of employees are not satisfied with the new
technologies. After find their facts they have implemented factory all area sensor CCTV for
security purpose Fingerprint system for attendance of employees likewise they have upgraded
their system in employees do not accept the fingerprint system implementation because can’t
come to on time work and any other issues

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Performance Score of using Digital technology
To identify the performance of employees’ they are using score system 1-5 system likewise they
are putting their score to identify the employees’ performance.

 1 strongly satisfied
 2 satisfied
 3 neutral
 4 not satisfied
 5 strongly not satisfied

Employee Score
Manager 1
Assistant Manager 1
Marketing
Manager 1
Financial Manager 1
Supervisor 2
Sales
representative 2
Store keeper 2
Security 3
Employee 01 4
Employee 02 4
Employee 03 4
Employee 04 4

Employee Score
4
Employee 03 4
4
Employee 01 4
3
Store keeper 2
2
Supervaisor 2
1
Marketing Manager 1
1
Manager 1
0 1 2 3 4 5

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The analyzed this chard high level of employees and middle levels employees are satisfied
adopting new technology and other low level employees are not satisfied using new digital
technology the currently using digital technology if they want to increase employee’s
performance more they should upgrade their digital technology as employees wish or as per the
modern trends.

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P6 communicate appropriate recommendation as result of research
and data analysis to draw valid and meaningful conclusions
The researcher has conducted a research to identify the impact of digital technology on JACK
LANKA PVT LTD. For the data collection 12 top level, middle level, and low level employees
has been interviewed. The interview mainly focused on the areas such as what is the digital
technologies existing in JACK LANKA PVT LTD; employees’ adopt new digital technologies,
and how digital technology helps them to enhance their performance

Out of 12 employees 4 top level employees are more interested adopt digital technologies. 3
Middle level employees are adopt Sales representatives, store keeper have more interest on
new technologies.

According to one of the sales representative statement, because of the job pressure they feel
that new technologies can reduce their workload such as check prices by sing tablet PC, check
order status whether the ordered goods are delivered to the client or not. And storekeeper all
Martials manufacturing goods are maintain using new inventory management software’s

Another 05 low level of employees are not interested on Digital technologies. These include
security office only said adopt new JACK LANKA PVT LTD some time comfortable, sometime
not comfortable because using finger print machine every time put the finger this not
comfortable some time do this work more security in this factory and other employees. They
said the reason that they are used to work with traditional paper works. Because of their
experience they feel comfortable with their day to day activities.

The majority of the employees are not really satisfied with existing digital technologies. Some of
them said that JACK LANKA PVT LTD are not implemented enough technologies than their
competitors. Also the low level employees have a negative mind set about modern
technologies. Only the high level employees and sales representatives store keeper satisfied
with the existing Digital technologies.

In conclusion, the JACK LANKA PVT LTD has not fully adopted digital technologies to the
industry standards since it has the capacity to implement. Only a very few digital technologies
has been implemented such as inventory management software’s, and office administrative
system, all price system, tablet pc s to check the delivery status

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Recommendation
Using intranet

More than50 employees working JACK LANKA PVT LTD Large number of employees
discussing key issues in an intranet forum application could lead to new ideas in management
productivity quality and other corporate issue when part of an intranet is made accessible to
customer and other outside the business more comfortable using the intranet JACK LANKA
PVT LTD

Create employees’ database

Employees’ data are most important for the organization because in order take any action
legally or giving promotion or terminate or any other relevant HR activities data is more
important so they are maintaining data manually so it doesn’t safe if they create any systemized
data it is most grateful for employees and organization

Use more finger print system in garment area

Currently they are using one system but in garment there are more than 100 employees are
working so each and every one put their finger print on one system so It causes more time and
rest part employees are effecting on that if an employee comes on time to garment but he
stands as 98th person so can’t place his finger price when he arrives so they have to expand
finger print system.

Use automated salary calculator.

After implementation of fingerprint system end of the month they manually calculate an
employees’ leave half days based on that an employees’ salary is put their account and it so
hard and calculate each and every employees details and they fail to do the salary calculation
so they have to implement an automated software to put employees’ salary at the end of the
month.

Implement intercom system

Currently they don’t have intercom system if top level employees’ meet someone first they call
office boy then they communicate with other people so it is waste of time more even it effects
production if they implement intercom system among the employees it so easy because pass
the message in single phone.

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Implement intercom system

Currently they don’t have intercom system if top level employees’ meet someone first they call
office boy then they communicate with other people so it is waste of time more even it effects
production if they implement intercom system among the employees it so easy because pass
the message in single phone.

Crate the social media pages

Marketing department improve the promotion media advertisement create the social media
page JACK LANKA PVT LTD very easy to promote the new products

Likewise JACK LANKA PVT LTD can further their Digital technology to grow their business to
the next level through effectiveness, efficiency, cost reduction, speed up process and accuracy.

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LOC 04

P7 Reflect the value of undertaking the preliminary research to meet

stated objectives and own learning and performance.

Performance review
The mainly purpose of on impact of information digital technology JACK LANKA PVT LTD

The project has succeed in it aims. After the project completion it has been discussed with
the owner of JACK LANKA PVT LTD. And he realized the importance of the Digital
technology. Also he is planning to implement some of the suggestion made by the learner.

Aspect of this project

 The main aspect of this project collect the data analysis the data and give a
recommendation to the organization’s manager or owner for that find the conduct get
an appointment and interview the responsible person. This one most challengeable
task of this project

 To handle all challenges which are in this project in positive way leaner has to be
figure out appropriate research methods from quantitative and qualitative research
methods

 Initial project management plan had been created in an effective way. Toward the
plan the researcher carry out all other activities. This is the part which is worked well
among all other aspects

 The second part of the project would be data collection. This part got some delay due
to the lack of response from the interviewee. This was the most time consumed part
during the research

 Finally, not only give proper recommendation for the company from the leaner must
learn many things from this successful project weather for his business plan or
Studies leaser has to get idea in future.

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Personal performance review
I have learned several things by undertaking this project such as

 I have learn what are the digital technology is are available in the market
 Establishing the project management plan
 I have learn some interview method
 Having conversation with relevant stakeholder
 Summarizing the data

As a project manager I rate my performance as average. Because I could not be able to complete
my tasks within the pre-determined time framework. This was my very first project. After this
project, I have learnt several experiences. And I will be able to perform in a distinction level in my
upcoming projects.

This is what I learnt from my personal life form this project in future if I able to start any business
above information and idea will help for my success. So in future I will be the manufacturing
producer position if I do all my ideas in efficient manner thanks for this project

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