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    Louis Cortez: Objective

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    louis
    Louis Cortez is seeking a position that utilizes his skills in healthcare administration, management, and patient services. He has over 10 years of experience in roles such as eligibility specialist, patient service representative manager, admitting supervisor, and office manager. His skills include insurance verification, medical billing and coding, customer service, training staff, and supervising multiple clinics and departments. He has a Master's degree in Healthcare Management and Business Administration and medical assistant certification.

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    Louis Cortez: Objective

    Uploaded by

    louis
    77 views3 pages
    Louis Cortez is seeking a position that utilizes his skills in healthcare administration, management, and patient services. He has over 10 years of experience in roles such as eligibility specialist, patient service representative manager, admitting supervisor, and office manager. His skills include insurance verification, medical billing and coding, customer service, training staff, and supervising multiple clinics and departments. He has a Master's degree in Healthcare Management and Business Administration and medical assistant certification.

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    Louis Cortez is seeking a position that utilizes his skills in healthcare administration, management, and patient services. He has over 10 years of experience in roles such as eligibility specialist, patient service representative manager, admitting supervisor, and office manager. His skills include insurance verification, medical billing and coding, customer service, training staff, and supervising multiple clinics and departments. He has a Master's degree in Healthcare Management and Business Administration and medical assistant certification.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    77 views3 pages

    Louis Cortez: Objective

    Uploaded by

    louis
    Louis Cortez is seeking a position that utilizes his skills in healthcare administration, management, and patient services. He has over 10 years of experience in roles such as eligibility specialist, patient service representative manager, admitting supervisor, and office manager. His skills include insurance verification, medical billing and coding, customer service, training staff, and supervising multiple clinics and departments. He has a Master's degree in Healthcare Management and Business Administration and medical assistant certification.

    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    of 3

    LOUIS CORTEZ

    COMPTON, CA 90222-3819
    Tel. 424.219.3553
    Lcortez4879@yahoo.com

    Objective: To obtain a position, where I may utilize and maximize my training and skills to be an asset in your
    company.

    SKILLS PROFILE

    • Six Sigma experience • Experienced in blood drawing, • Medi-tech EMR


    • Lean Technique performing lab tests, EKG's, • NextGen EMR
    • Superb communication skills, assisting nurses and doctors, • Outlook Experience
    verbal and written taking vitals, and giving • Word Experience
    • Strong attention to detail and injections • PowerPoint Experience
    proficient at running and • Efficient in billing and coding, • Excellent people skills and
    handling office equipment and excellent computer skills• thrives on helping to solve
    • Splendid filing, charting, Efficient in billing and coding, problems
    documenting and organizational and excellent computer skills
    skills, along with other office • Nextgen Experience
    requirements • Agility Experience

    EDUCATION

    • University of Phoenix, Gardena, CA • University of Phoenix, Gardena, CA


    Master of Healthcare Management and Business Bachelor of Healthcare Management and
    Administration, 2016- 2019 Administration,
    2011- 2016
    • United Educational Institute, Huntington Park, CA • Morningside High School, Inglewood, CA
    Medical assistant Diploma, 2011 2011

    WORK EXPERIENCE

    St. Francis Medical Center, 04/2019 – Present


    Eligibility and Enrollment Counselor

    • Educate Patients on State Program • Screen patients for State and hospital program to avoid
    • Enroll patients in HPE (Hospital Presumptive Eligibility) self-pay.
    • Enroll patients in Medi-Cal • Speak to County Workers for Medi-Cal Applications
    • Assist patients in Medi-Cal applications • Back track Revenue reports to avoid self-Pay
    • Verify Insurances • Customer service
    • Training Staff

    Reliant Urgent Care, 08/2018 – 03/2019


    Lead Auditor/ Eligibility Specialist

    • Audit 4 Clinics • Knowledge of Workers Compensation, PPO, and


    • Verify Insurance for 5 Different Clinics at the same Medi-Cals
    time to ensure accuracy • Customer service
    • Report Mistakes to Regional Director • Training Staff
    • Cover front desk as a floater • Operator
    • Cover Back office as Medical Assistant • Train all new staff in group so everyone will be in
    • Audit Management the same path of learning
    • Report census to COO and Manager • Cash Collector
    South Central Family Health Center, 01/2018 – 10/2019
    Patient Service Representative Manager
    • Manage three Clinics • Train all new staff in group so everyone will be in the
    • Knowledge of Federal qualified health clinics same path of learning
    •Excessive knowledge of Insurances • Medical Records experience
    • Audit Management • Cash Collector
    • Report census to COO • Manage Outreach Events
    • Schedule Employees • Provide Reports regarding productivity
    • Rounding of patients (customer service) • Speak to the community to bring more pa
    • Training Staff • Speak to the Community regarding MyHLA (My Health
    • Fire, hire, and discipline Staff LA)
    • Oversee enrollment Counselors

    Prime Healthcare Services, 08/2015 – 01/2018


    Admitting Supervisor

    • Supervise 2 hospitals: Encino and Sherman Oaks hospital • Medi-Cal Presumptive Experience
    with over 40 employees in total • Train all new staff in group so everyone will be in the
    • Supervise 2 hospitals in the ER admitting department, same path of learning
    Admitting, Financial Counselors, and PBX operators. • Medical Records experience
    •Excessive knowledge of Insurances • Cash Collector
    • Data Entry • Dialysis, Pick line, and other procedure charges
    • Report census and other documentations to Director and • Admit Patients: All outpatient Services including
    CFO surgeries, sub-acute, rehab, and other sources
    • Schedules all employees and I come in in case of call off • Create and obtain authorization from direct source like
    or no other employee can come in health plans and IPA’s
    • Rounding of patients (customer service) • Collect high amounts of deductibles and co-pays
    • ER registration experience: Pre-Register and Register • Fax insurances to HMO’s, IPA’s, and PPO’s
    patients, verify insurances • Collect Demographic
    • Admitting experience: Quality Assurance, financial • Editing of Policy and Procedure Book
    counseling

    West County Methadone Clinic Long Beach, CA 7/2011 - 3/2014


    Office Manager

    • Supervision over 10 medical • Billing and coding via the • Verification of Insurances
    assistants computer's internet, created • Customer Service
    • Efficient filing, charting, and referrals, appointment scheduling, • Performed vitals, drew blood,
    documenting took incoming calls and messages performed EKG's, various lab tests,
    • Assisted doctor with examinations while running front desk and injections
    and procedures • Collect co- pays • Greeting patients

    St. Francis Hospital Lynwood, CA 6/2012-10/2012


    Patient Registrar

    • Greet Patients
    • Customer Service
    • Verification of Insurances (Medi-Cal, Medicare, HMO's, PPO's, AppleCare)

    OTHER TRAINING AND EXPOSURES

    Operation and maintenance of bio- Management Control Specimen collection (urine, feces,
    medical equipment Maintain behavioral patients sputum)
    Medical terminology and Certified Pre-operative and post-operative
    medication administration skills Wound documentation and dressing patient care and monitoring
    Maintained sterile fields and care Charting and documentation of
    application of dressings patient care
    Acute and long-term care PC and Microsoft Office literate Medi-Cal and Medicare (PPO's and
    experience HMO's) insurance Verifications

    References
    Available upon request

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