Topic 3 Focus Group
Topic 3 Focus Group
Topic 3 Focus Group
Focus Group
2/5/16 1
Questions
• What is a Focus Group?
• Why it is considered a direct qualitative
technique?
• What are the advantages and disadvantages
of adopting a Focus Group approach?
• What are the main characteristics for
planning and conducting Focus Group?
• What are the alternatives for conducting
qualitative research in groups?
Example
Types of Qualitative Research
• Direct: A type of qualitative research
where the purpose of the project are
disclosed to the participant or are obvious
given the nature of the interview
• It is a discussion
• It is directed by a trained moderator
• The conversation is not-structured
• The process tries to be as natural as
possible
• Requires a Small group of participants
Focus Group Characteristics
Key Benefit Group members feed each other and creatively reveal ideas that
the researcher may not have thought or dared to tackle
Key Drawback Group members can feel intimidated or shy and do not reveal
anything interesting
Group Size Between 6-10 people
Group Composition Homogeneous group, participants pre-screened
Physical Setting Relaxed informal atmosphere
Stimulating Use story boards, mood boards, products, brochures
Discussion
Time Duration 1,5 to 6 hours
Recording At least audio, video is recommended plus taking notes
Moderator Observation, Interpersonal and Communication skills
Gesell Camera
Example
The relevance of the Moderator
• Establish rapport with the participants
– Rapport: Understand people, communicate
well. Comes from the French rapporter that
means carry something back”. Matching body
language or eye contact are very important
• Keep the discussion flowing for example
using probing
– Probing: A motivational technique used when
asking questions to induce the participants to
enlarge on, explain or clarify their answers
The relevance of the Moderator
• Examples of individual probing questions
– Would you explain it further?
– Can you give me an example?
– I don’t understand
– Can you explain me How it works?
– Please tell me more about it
• Group proving questions
– What about the rest of you
– I see people nodding their heads, tell me about it
– We want to hear different points of view
The relevance of the Moderator
• The moderator also will have a prominent
role in the analysis and interpretation of
the data.
• The moderator should have:
– Communication and Leadership skills
– Knowledge of the topic
– Qualitative research experience
– Understanding of group dynamics
The relevance of the Moderator
• Kindness with firmness
• Permissiveness
• Involvement
• Incomplete understanding
• Encouragement
• Flexibility
• Sensitivity
• Observation
Advantages of Focus Group
• Synergy • Specialization
• Snowballing • Scientific
• Stimulation Scrutiny
• Security • Structure
• Spontaneity
Disadvantages of Focus Groups
• Misjudgment
• Moderation
• Messiness
• Misinterpretation
• Meeting
Planning a Focus Group
Topic Guide
• List of topic, questions and probes that are
used by a moderator to help manage the
focus group discussion
• The advice is use a list of broad issued that
can be transformed in questions of probes
as the focus group develops
• Generally includes
– Introduction topics
– Transition Questions (can use materials)
– Key Questions
Example
How many Focus Groups
• We want to make comparisons between
groups?
• The characteristics of the participants and
how ell they mix together
• The geographic spread
• The paradigm that underpins the focus
group
• The time and budget
Other Type of Focus Groups
• Two-way focus groups
• Double Moderator
– Dual moderators
– Dueling moderators
• Participating Moderator group
• Client-participant group
• Mini Group
• Telephone or Internet discussion groups
Focus Group Analysis
• Evolving analysis
– Change based on the issued discussed
– Based on the stimuli used
– Notes and Alternatives used by the moderator
• Not just the narrative
– Made a transcript of the discussion
– Using specialized software
– The analysis should include more than words
(reactions, dynamics, conflicts, etc.)