CHAPTER 4

LITERATURE SEARCH AND

REVIEW

Objectives:

After completing this chapter, you will be able to:

• Review the available literatures in the field of

maintenance integration.
• In addition to the above, review all of the used theoretical
and practical methods.
The organization of this chapter is as follows:
• Integration management theories: review
• Maintenance management: review basic systems and
approaches
• Maintenance management: review basic systems and
approaches
• Maintenance/manufacturing integration losses; causes
and effects
• Systems engineering and six sigma: Phases, Methods
and techniques

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 What is review of literature?

The aim of a literature review is to show particular reader that researcher have
read, and have a good grasp of, the main published work concerning a particular topic or
question in specific field. This work may be in any format, including online sources. It may
be a separate assignment, or one of the introductory sections of a report, dissertation or
thesis. In the latter cases in particular, the review will be guided by research objective or
by the issue or thesis researcher are arguing and will provide the framework for
researchers’ further work.
It is very important to note that review should not be simply a description of what
others have published in the form of a set of summaries, but should take the form of a
critical discussion, showing insight and an awareness of differing arguments, theories and
approaches. It should be a synthesis and analysis of the relevant published work, linked
at all times to your own purpose and rationale.

What is review of studies?

Is done to compare and sometimes collate the results of a set of substantially

similar controlled/laboratory simulations/experiments that were done on the same topic,
by different research groups, at different ties. This can be valuable if a number of
conflicting study results have been published over a lengthy time-frame - for instance, on
the correlation between alcohol consumption and heart disease, or the correlation
between BMI and morbidity - because it allows you to consider what differences in their
experimental methodology, execution, or analysis might have contributed to the
contradictory results. It can also be useful when multiple studies have involved only small
groups and are thus statistically inconclusive or insignificant on their own. Sometimes the
authors will then draw an overall conclusion from this. At other times they just identify
gaps or faulty assumptions in the current studies and avenues of future research to
resolve the conflict.

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 Writing of Literature Review

Researcher first need to decide what he/she need to read. In many cases
researcher will be given a booklist or directed towards areas of useful published work.
Make sure to use this help. With dissertations, and particularly thesis, it will be more down
to researcher to decide. It is important, therefore, to try and decide on the parameters of
research. What exactly are objectives and what does researcher need to find out?

In literature review, is researcher looking at issues of theory, methodology, policy,

quantities research, or what? Before researcher start reading it may be useful to compile
a list of the main areas and questions involved, and then read with the purpose of finding
out about or answering these. Unless something comes up which is particularly important,
stick to this list, as it is very easy to get sidetracked, particularly on the internet.

A good literature review needs a clear line of argument. Therefore need to use the
critical notes and comments researcher made while doing reading, to express an
academic opinion. Make sure that:

✓ Researcher include a clear, short introduction which gives an outline of the review,
including the main topics covered and the order of the arguments, with a brief
rationale for this.
✓ There is always a clear link between researcher own arguments and the evidence
uncovered in reading. Include a short summary at the end of each section. Use
quotations if appropriate.
✓ Researcher always acknowledges opinions which do not agree with thesis. If
researcher ignores opposing viewpoints, argument will in fact be weaker.

Literature review must be written in a formal, academic style. Keep writing clear
and concise, avoiding colloquialisms and personal language. Researcher should always
aim to be objective and respectful of others' opinions; this is not the place for emotive

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language or strong personal opinions. If one thought something was rubbish, use words
such as "inconsistent", "lacking in certain areas" or "based on false assumptions".

When introducing someone's opinion, don't use "says", but instead an appropriate
verb which more accurately reflects this viewpoint, such as "argues", "claims" or "states".
Use the present tense for general opinions and theories, or the past when referring to
specific research or experiments.

Importance of Literature Review

➢ To define and limit of the research

➢ To place your study in an historical perspective
➢ To avoid unnecessary duplication
➢ To evaluate promising research methods
➢ To relate your findings to previous knowledge and suggest further research

A good literature review, therefore, is critical of what has been written, identifies
areas of controversy, raises questions and identifies areas which need further research.

Literature Related to Search Work

Foreign Studies

The issue of efficiency in financial institutions has been the subject of considerable
examination. Berger and others provide a survey of the research on scale and scope
economies, X-inefficiency in banking (which describes all allocate and technical
efficiencies) and the impact on efficiency of bank mergers.

The authors note the research finding that X-inefficiencies account for around 20
percent or more of costs in banking, while scale and product-mix inefficiencies are found
to account for less than 5 percent of costs. They also observe that the measured
inefficiency varies considerably depending on the choice of measurement method. One
interesting finding they highlight is that output inefficiencies are on average larger than

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input inefficiencies, which suggests that most of the inefficiencies are in the form of
deficient revenues rather than excessive costs. This suggests that focusing on the cost
function could understate bank inefficiency.

As regards the sources of X-inefficiency, the authors highlight research findings

that suggest this could be the result of agency problems between owners and managers,
regulations and organizational and legal structures and scale and scope of operations.

Local Studies

The collection includes books, newspapers and periodicals, maps and plans,
dictionaries, minute books, nineteenth and twentieth century census returns, illustrations
and ephemera. It covers many aspects such as history, geography, industry transport,
health, social life, education, sport and leisure, population, natural history, religion,
economics and one of today’s most popular hobbies, family history.

Services

• A research service is available to costumers unable to visit the department. The

cost and details are available from local studies staff.
• Small group visits to the department by arrangement only.
• Advice on local and family history research.

Local Literature

These are local materials usually printed and found in books, professional journals
and magazines, newspapers and University publication published by the different
colleges and universities in the Philippines.

• Books and Information File at the Filipiniana Unit

• Journals and magazines available in print or text form

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 ✓ Consult the index to periodicals for articles available in local and foreign
titles; also the List of Periodical, Subscription at the Periodicals Unit.
✓ You may search journal and magazine article available on-line from the
following data bases:
a. Computerized Index to Philippine Periodical Articles (CIPPA)
available at campus On-line Journals / Library Workstations.
b. Herdin Neon – for Health Medicine and Allied Sciences
c. Library Link
d. Online Newspapers
e. Philippine e-lib – Bibliographic database
f. Philippine Education Research Journals for Educations
g. Philippines Journals Online

Concerns the comprehensive research of literature in the language of the country

it was written in that includes the study of regional and historical circumstances in which
it was written. While examining the author’s personal history and views and the historical
context the work was written in, researchers must also imagine how and why the
characters in the literatures act the way they do to better grasp the essence of humanity.
Study of any foreign literature requires acquisition of the language that literature was
written in. for example, in order to study in the field of American English and business
English is carried out concurrently with other studies. Knowledge of the country’s culture,
thinking and daily customs are also essential for understanding the background in which
a work was written.

Literature Review observation

Our observations are aimed to define the basic requirements to integrate any
industrial system in order to integrate our case study. The previous literatures represent
for the readers the basic elements of any integration process in addition to the used
methods which have been applied in purpose to perform an effective integrated system.
Our observations are as follows:

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 ➢ There are two phase for any integration process; define the basic components and
their configuration items using the top down approach and define the interfaces
between these components using bottom up approach.
➢ In order to determining the components and interfaces of the integrated system,
authors suggest the following steps as shown in figure 4.1;
1. Define components and their configurations items using configuration
management to do the configuration items structure.
2. Define interfaces and their inputs and outputs using the interface design
management to do the interface structure.

Figure (4.1), decomposition and integration processes (Danilovic 1999), modified by authors)

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 Maintenance Management Literatures

The main objective of this literature review is to present a framework for describing
maintenance management systems.
Maintenance management; purposes, importance’s and impacts Many of the key
authors of the maintenance management filed have been discussed the important of the
maintenance role inside the companies, Jonsson (1997) he said “maintenance has
become more important since firms have downsized their organizations, minimized
inventory levels and changed to flexible and time based manufacturing systems, and the
aim of maintenance is to support the maintain efficient production”. The benefits of the
maintenance management systems are:
❖ to improve the equipment availability due to better planning,
❖ improve equipment reliability through the identification of repetitive faults,
❖ Improved stock control to improve maintenance staff productivity by better
organizing and knowledge learning,
❖ Improve quality of the produced products through better manufacturing conditions,
❖ Improve safety by providing detailed standard job procedures, and improve long-
term reduction in maintenance cost and the maintenance related costs which are
divided into direct and indirect costs.

Maintenance Management; Life cycle, System and Models

Maintenance management system -as shown in the figure (4.2), consists of five
basic components; maintenance organization systems includes the essential
management activities that guide policies and procedures, workload identification
systems addresses the way(s) in which needed work is brought to the attention of the
maintenance organization and documented, work planning systems to perform work
(prioritizing, planning, estimating, and budgeting all tasks) are evaluated , work
accomplishment systems describe various support activities and requirements (personnel,
materials, equipment, and transportation, training, supervision and contracting
procedures) that enable the maintenance management organization to perform

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effectively, and maintenance appraisal systems summarizes the information system
features needed to monitor the comparison of actual to planned results . Each of these
components has individual key elements.

Figure 4.2 maintenance management functional areas (Harvey H.Kaiser, 1991)

Harvey H. Kaiser, has defined the basic components of any maintenance management
system. While, the technological changes in the Manufacturing systems affect the
maintenance management systems because of the supporting relation of the
maintenance activities. In fact, these changes have been generated new maintenance
strategies with new maintenance workloads.
Total productive maintenance (TPM) establishes a system of autonomous maintenance
to be performed by the equipment operators. Kelly A (1984 and 1997) and Duffuaa .S
and et al (1998) collected and defined the components of modern maintenance
management system where they have been focused on the following aspects:

• A maintenance system can be viewed as a simple input-output model. The inputs

to such a model are labour, management, tools, spares, equipment, and so forth,
and the output is equipment that is up, reliable, and well configured to achieve the
planned operation of the plant. This enables us to optimize the resources for
maximizing the output of maintenance system. A typical maintenance system is
shown in figure (4.3). The activities needed to make this system functional, namely,
planning, organizing, and control, are shown in this figure, which also presents the
components of a maintenance system that need to be planned, organized, and

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 optimized in order to maximize the output of a maintenance system and achieve
the best utilization of resources.

Figure 4.3, typical maintenance management system (Duffuaa .S et al 1998)

• Maintenance work types; unplanned maintenance (corrective maintenance,

opportunity maintenance), planned maintenance (time- or use- based preventive
maintenance, condition based preventive maintenance, reliability based
maintenance), fault finding, and design modification.
• Maintenance management purposes; the typical maintenance management
system has a purpose to enhance an operational machines and equipment
(availability), modern maintenance management purposes to enhance an efficient
operational machines and equipment, while in more advanced maintenance
techniques like TPM focuses on improving equipment quality and overall
equipment effectiveness and ensure reliability by operator, reliability centered
maintenance focuses on improving equipment reliability specially by design.

• Total maintenance management to improve the maintenance productivity and

maintainability of the productive systems computerized maintenance management

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 system supporting the maintenance management system in order to improve the
utilization of the productive maintenance systems. Total quality maintenance
integrates maintenance techniques in order to optimize the most cost effective
maintenance system.

Different Maintenance Tactical System

Corrective Maintenance

This type of maintenance is only performed when the equipment is incapable of

further operation. This type of tactical work is sometimes referred to as a run-to-failure
strategy.

Time- or use based Preventive Maintenance

This is based typically on either time or use factors, such as cycles, throughput,
and running hours. It is carried out by conducting inspections, cleaning, lubrications,
minor adjustments and other failure prevention actions. Often, records of observed
condition are kept for trend analysis.

Reliability based Replacement

Involves replacing the equipment instead of performing maintenance. It is a

planned replacement upon failure.

Fault Finding

This is an act or inspection performance to assess the level of failure on set.

Condition based Preventive Maintenance

Maintaining equipment is based on its measured condition. Examples include

vibration, temperature, stress, contamination, flow, electrical measure and visual
inspection.

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 Autonomous Maintenance

This is an especially important pillar of Total Productive Maintenance because it

enlists the intelligence and skills of the people who are most familiar with factory machines
and equipment operators. Operators learn the maintenance skills they need to know
through a seven-step autonomous maintenance program.
Instant maintenance; is a technology for restoring equipment to its dormer state
within three minutes of a breakdown, it is the most important one at the job site.

Out-sourcing Maintenance

Major shutdown and overhaul maintenance requires the contracting out of a large
segment of the shutdown work backlog; because there is usually a short, finite time period
to accomplish all the work and not enough capacity within the organization to accomplish
it.

Design out Maintenance

This carried out to bring a piece of equipment to a currently acceptable condition.

It involves improvement and, occasionally, manufacturing and capacity expansion.
Design modification usually requires coordination with engineering and other
departments within the organization.

Total Productive Maintenance

Total Productive Maintenance focuses on improving equipment quality; TPM seeks

to maximize equipment efficiency through a total system of preventive maintenance
spanning the life time of the equipment. Figure 4.4 represents the basement and the
pillars of total productive maintenance.

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 Figure (4.4) Pillars of TPM (Plant Maintenance Resource Center)

Reliability Centered Maintenance

Reliability Centered Maintenance is based on the philosophy that maintenance is

a key function of the company. It is crucial for the expected functional performance and
productivity goals to be achieved. Further, maintenance requirements are best developed
by multidisciplinary teams from production, materials, maintenance, and technical
departments, and should be founded on a logical, structural, and engineered approach.
RCM is the optimum mix of reactive, time- or interval-based, condition-based, and
proactive maintenance practices. The basic application of each strategy is shown in figure
(4.5).

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PM - Preventive Maintenance CBM – Condition Based Maintenance
RCFA – Root Cause Failure Analysis FMEA – Failure Modes and Effects Analysis
Figure (4.5), Components of an RCM (Program National Institute of Building Sciences)

These principal maintenance strategies, rather than being applied independently,

are integrated to take advantage of their respective strengths in order to maximize facility
and equipment reliability while minimizing life-cycle costs. RCM includes reactive, time
based, condition-based, and proactive tasks. In addition, a user should understand
system boundaries and facility envelopes, system/equipment functions, functional failures,
and failure modes, all of which are critical components of the RCM program.

Manufacturing Management Literatures

Computer Integrated Manufacturing

With the increasing use of Computer Numerically Controlled (CNC) machine tools,
and the development of sophisticated computer software packages designed to carry out
administrative functions such as production scheduling and control, automatic materials
ordering, numerous attempts have been made to marry up these activities, and so create
as automated a factory as possible. This is usually referred to as Computer Integrated
Manufacturing (CIM) and is yet another attempt to minimize the time taken to bring a new

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product to the market place. One area at the heart of any CIM system is the linking of
Computer-Aided Design (CAD) with computer-aided manufacturing (CAM). CIM systems
consist of subsystems that are integrated into a whole. These subsystems consist of the
following:

✓ Business planning and support

✓ Product design
✓ Manufacturing process planning
✓ Process control
✓ Shop floor monitoring systems; and
✓ Process automation

Organizationally, these sub-systems are usually divided into business planning

functions and business execution functions. Business planning functions include activities
such as forecasting, scheduling, material and resource planning, invoicing, and
accounting. Business execution functions include production and process control,
material handling, testing, and inspection. An efficient CIM system requires a single data
base which is shared by the entire manufacturing organization. Databases consist of up-
to-date, detailed, and accurate data relating to products, designs, machines, processes,
materials, production, finances, purchasing, sales, marketing, and inventory.

Kaizen System

In the context of kaizen, management has two major functions: maintenance and
improvement. Maintenance refers to activities directed toward maintaining current
technological, managerial, and operating standards and upholding such standards
through training and discipline. Improvement refers to activities directed toward elevating
current standards. Kaizen signifies small improvement as a result of ongoing efforts. The
major systems that should be in place in order to successfully achieve a kaizen strategy
are:

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 • Total quality control/ total quality management
• A just-in-time production system/ lean production system
• Total productive maintenance
• Policy deployment
• A suggestion systems
• Small-group activities

Maintenance/Manufacturing Integration Literature Review

Maintenance, Production, Quality and Out-sourcing Maintenance System Losses

There are three main types of maintenance system in form of overall equipment
effectiveness; the first one related to availability and maintainability improving in order to
increase the uptime of the equipment’s as a one of maintenance objectives, the second
one is related to the performance rate of the equipment where the maintenance system
aims to improve the production rate. Finally, the third type related to the quality of the
finished goods by maintaining the manufacturing conditions in order to reduce the rework
or scrap percentage. There are many types of empirical operational losses collected and
classified by Al-Najjar.B (2002) as a case study in the Volvo trucks component AB in
Köping, the table 3.6 represent these losses. Where the maintenance stoppage time is
consists of the following elements: maintenance personnel response time, fault tracing,
waiting time for resources, repair time, and starting time.

TABLE 4.6 Operational Time Losses

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Maintenance and out-sourcing maintenance; contracting individual workers and
integrating them with the in-house staff can lead to inefficiencies and conflicts, as these
contracted staff may not know the routines, equipment, or working procedures and rules,
thereby reducing the productivity of the entire crew.

System Engineering and Six Sigma Methodologies

From industrial needs to industrial satisfaction using Systems engineering; the

systems engineering is about creating effective solutions to problems, and managing the
technical complexity of the resulting developments. At the outset, it is a creative activity,
defining the requirements and the product/process to be built. Then the emphasis
switches again, to integration and verification, before delivering the system to the
customer. The later phases might involve mass production or to single customer paying
for a one-off development, even while components are being developed, systems
engineering performs a crucial role in technical management.

Systems engineering must bridge the abstract early stages and the grimy detail of
implementation. Systems engineering first establishes what is feasible, and then creates
the architecture for the system to be produced. Systems engineering understand the
technical issues, translate them into user requirements. The systems engineering role

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must handle whole life cycle in a balanced way. The life cycle defined the order in which
information must be produced, and the users, developers and designers each have
responsibility for separate parts of the information. The systems engineering phases are:

Define the problem and extracting needs

To understand the problem means determine the life cycle processes and
stakeholders requirements.

Extracting Requirements

A System is commonly defined to be “a collection of its elements and procedures

organized to accomplish some common objectives.” The stakeholders for the system hold
these objectives. The objectives of the systems engineers are to provide a system that
accomplishes the primary objectives set by the stakeholders, including those objectives
associated with the creation, application, and updating of the system. A major
characteristic of the systemizing the situation is the attention devoted to the entire life
cycle of the research. This life cycle has been characterized as “birth to death.” The
systems engineers shall define the requirements of the new design, firstly, they define the
research life cycle processes, and then they define the research stakeholders within those
processes. Finally, they extract the requirements from each stakeholder group.

Define the System and its boundery

According to Karlson A and Bard H (2002-2007) there are three step of this phase:
• Generate, evaluate and select the conceptual solutions
• Determine the vision and acceptance criteria of the selected concept
• Determine the context diagram of the selected concept
• Define the system requirements: functional (capabilities) and nonfunctional
(characteristics) requirements

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 Design the architecture

The system development includes three separate architectures (functional,

physical, and operational) as a part of its process. The functional architecture defines
what the system must do, that is, the system’s functions and the data that flows between
them. The physical architecture represents the partitioning of physical resources available
to perform the system’s functions. The operational architecture is the mapping of
functions to resources.

Verification and Integrations

System Integration is the process of assembling the system from its components,
which must be assembled from their configuration items. Qualification is the process of
verifying and validating the system design and then obtaining the stakeholders’
acceptance of the system design. Recall that verification is the determination that the
system was built right; while validation determines that the right system was built. The
operational validity is the matching of the capabilities of the designed system to the
operational concept; this naturally occurs late in the integration phase after the designed
system has been verified. In addition to that, the conceptual validity, requirements validity,
and design. Validity is important aspects of validity and need to be addressed early in the
design phase.

Six Sigma Methodology

The managerial thrust of a six sigma program is to effectively provide a framework

and associated methodologies to analyze and evaluate business processes with the
overall goal of reducing waste. The six sigma improvement process typically begins with
identifying a problem to be solved and then defining a project to solve that problem. The
process used by the project team is often referred to as DMAIC, which stands for define,
measure, analysis, improve, and control.

Methods and Technique

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 Auditing

The purpose of a maintenance management audit; is to ensure that management

is carrying out its mission, meeting its goals and objectives, following proper procedures,
and managing resources effectively and efficiently. An audit of a specific functional
service area, such as maintenance management, focuses on efficiency of operations. In
contrast to the more traditional measurement of manufacturing productivity, where units
of labour and material can be compared to costs and rates of production, factors must be
identified that can lead to improvements in both cost efficiencies and levels and quality
of service.

Process Modeling

✓ Business modeling methods; the whole point of business modeling; is it have a

consistent way of documenting and analyzing whole business, a global modeling
method would be the ideal, but of course no such method exists. However, there
are a number of well-known businesses modeling methods and standards such
IDEF. These methods all have slightly different approaches and emphasis; some
are specific to particular vendor.

✓ Business modeling tools; one of the hardest parts of establishing a common

modeling approach for a process is to ensure some degree of standardization.
Using a modeling method provides a framework for standardization and using a
tool helps enforce that standard. You can use a method without the support of a
tool, but using a tool makes it much easier. Tools normally come with pre-defined
symbols, diagrams types and relationships which all help the users to follow the
method.

Brief summary of ARIS Toolst

The Architecture Integrated Information Systems (ARIS) was developed by

Professor August-Wilhelm Scheer. The concept is intended to provide a framework that

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spans the gap between theory and information and communication technology. The core
of the ARIS concept is the representation of business processes in diagrammatic form as
chains of Events and process tasks. Each model contains many items and many
connections. In order to provide structure the models are organized into four Views:
• Organization view – static model of the structure of the organization. Includes:
people resources, technical resources and communication networks.
• Data view – static models of business information, includes: data models,
knowledge structure, information carriers, and technical terms and databases
models.
• Function view – static models of the process tasks. Includes: function hierarchies,
business objectives, supporting systems and software applications.
• Process (control) view – dynamic models that show the behavior processes and
how they relate to the resource. Data and functions of the process environment.
Includes: event-driven process chains, information flow, materials flow,
communications diagrams, products definitions, flow charts and value add
diagrams.

The first three views concentrate on the structure of the organization, while the process
view concentrates on behavior.

Process Measurement

Based on the problem formulation of thesis we try to find the most suitable
measurement method for which support the developed model, where in the TQMain
theory prof. Al-Najjar was developed a modified version of the previous measures to fit
the measuring processes of the integrated systems.

Method I: Overall Process Efficiency

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 The performance measure used in TQMain is Overall Process Efficiency (OPE), a
modified version of OEE. It is a breakdown of OEE into its basic factors. The definition of
OPE is: "a measure of process effectiveness which reveals the contribution of basic
process element to the process total effectiveness, e.g. the effect of environmental
conditions on machinery availability, performance of manufacturing procedures or
product quality". As shown in the following table 3.7.

I. The machinery availability rate is the time the process is really running, versus the
time it could have been running. A low availability rate reflects downtime losses:
process failures and setup and adjustments.
II. The performance rate is the quantity produced during the running time, versus the
potential quantity, given the designed speed of the equipment. A low performance
rate reflects speed losses: Idling and minor stoppages and Reduced speed
operation.
III. The quality rate is the amount of good products versus the total amount of products
produced. A low quality rate reflects defect losses: Scrap and rework and Start-
up losses.

Table 4.7 Overall Process Efficiency

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 For the data collection of the required parameters, most of practical literature
reviews indicate to use the man-machine chart (worker- machine chart) and especially to
show the stoppages, non-utilized time, interfaces between the manpower like an operator
and the resources like a machine.

Method II: Man Machine Chart

When a person and equipment operate together to perform a productive process,

interest focuses on the efficient use of the person’s time and equipment time. When the
operator’s working time is less than the equipment run time, a man – machine chart is a
useful device in analysis. If the operator can operate several pieces of equipment, the
problem is to find the most economical combination of operator and equipment, when the
combined cost of the idle time of a particular combination of equipment and the idle time
for the worker is at a minimum.

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 Table 4.8 Multi –Man & Multi - Machine chart

Causse-effect Analysis

A cause is anything that affects a result. But in root cause analysis we generally
think of causes as bad. Therefore we need a different term to include both adverse
influences and beneficial influences. For example, a factor (X) that has an impact on a
response variable (Y); a source of variation in a process or a product or a system.

Pugh EvaluationMatrix

Refers to a matrix that helps determine which items or potential solutions are more
important or 'better' than others. It is a scoring matrix used for concept selection, in which
options are assigned scores relative to criteria. The selection is made based on the
consolidated scores. Before you start your detailed design you must have many options
so that you choose the best out of them. This tool is also known as 'Criteria Based Matrix'.
The Pugh matrix allows you to:
❖ Compare different concepts.
❖ Create strong alternative concepts from weaker concepts.
❖ Arrive at an optimum concept that may be a hybrid or variant of the best of other
concepts

The Pugh matrix encourages comparison of several different concepts against a

base concept, creating stronger concepts and eliminating weaker ones until an optimal
concept finally is reached. Also, the Pugh matrix is useful because it does not require a

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great amount of quantitative data on the design concepts, which generally is not available
at this point in the process.

IDEF0 Method

A method designed to model the decisions, actions, and activities of an

organization or system. IDEF0 is useful in establishing the scope of an analysis,
especially for a functional analysis. The "box and arrow" graphics of an IDEF0 diagram
show the function as a box and the interfaces to or from the function as arrows entering
or leaving the box. To express functions, boxes operate simultaneously with other boxes,
with the interface arrows "constraining" when and how operations are triggered and
controlled. The basic syntax for an IDEF0 model is shown in the figure below 3.9.

Figure 3.9 IDEF0 Box and Arrow Graphics

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 Video links:

Literature review Keywords and Search strategy

• https://m.youtube.com/watch?v=LxkN5mM3--I

How to write literature review?

• https://m.youtube.com/watch?v=rnHvO5aRXq0

Refference

• https://shodhganga.inflibnet.ac.in/bitstream/10
603/291359/7/chapter%20%202.pdf

• https://study.sagepub.com/sites/default/files/O
nwuegbuzie%20%26%20Frels.pdf

• https://www.quora.com/What-is-the-difference-
between-a-literature-review-and-a-review-of-
studies

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