User's Manual

Thermal Transfer Barcode Printer

GP-1624T/GP-1624TC/GP-1625T/GP1625TC/
GP-1634T/GP-1634TC/ GP-1635T/GP-1635TC
Thermal Transfer Barcode Printer

CONTENTS

1. The printer 02
1.1 Introduction 02
1.2 Product features 03
1.2.1 Standard equipment 03
1.2.2 Optional accessories
03
1.3 Specifications 03
1.4 Print specifications 04
1.5 Ribbon specifications 04
1.6 The paper size 04
2. Product introduction 05
2.1 Open and check 05
2.2 Printer components 06
2.2.1 Appearance 06
2.2.2 Internal 07
2.2.3 The bottom
07
3. Installation 08
3.1 Install the printer 08
3.2 Install the ribbon 08
3.3 Installation of paper 09
3.3.1 Installation of paper 09
4. LED indicator function 10
4.1 LED indicator 10
4.1.1 Thermal printing 10
4.2.2 Thermal transfer printing
10
4.2 Button Function 11
4.3 Start function 11
5. Troubleshooting 13
5.1Common problem 13
6. Maintenance 15
6.1.Printer Cleaning 15
 Thermal Transfer Barcode Printer
The printer
1.1 Introduction
Thanks for choosing GP-1624T/GP-1624TC series direct thermal and thermal transfer label printer.h

This series printer is built with 2 sets of gear to drive motor, with capability of handling 300
meters long ribbon and large label roll. Printer inner volume is fit for 5" OD (Outer Diameter)
paper roll, if using external paper holder, you can install 8.4"OD industrial grade label roll.

This printer is designed for real-time and batch label printing, with standard serial, parallel, USB
and Ethernet connection port. Direct thermal printing and thermal transfer printing modes are all
in one printer body, so you can choose various kinds of printing materials, for example: thermal
paper, plain paper, coated paper, silver paper, plastic paper etc.

Common 1D barcode and 2D barcode fonts are built inside printer, also it support 4 direction
printing, characters can be enlarged from 1 to 10 times. Besides, it supports 5 different size
bitmap fonts, OCR-A and OCR-B fonts, together with 203dpi higher print resolution, this series
printer are your best choice among the same class.

Declaration: This is a class A product, fit for Non Tropic regions installation. This product
may cause radio interference in life environment, users may need to take adequate preven
-tive measures.

Application Field
Manufacturing & Warehousing logistic industry
Product labeling and marking
Warehouse management label
Category marking label
Operation instruction marking label
Distributing instruction marking label

Healthcare
Patients marking
Medicine marking
Specimen marking

Parcel Post
Mailing label

Office & Studio

Retail
Price Label marking
Product item marking
Jewelry product marking
Thermal Transfer Barcode Printer

1.2 Product features

1.2.1Standard equipment
Product standard 203
Ribbon printing
Thermal printing
ABS plastic housing
Gap sensor
Ribbon sensor
The print head open sensor
Communication interface
Memory
Memory
The paper key and LED indicating lamp
Built in 8 dot matrix font English number
The character and the bar code can be printed in four
directions of rotation (0,90,180,270) degree.
Built in simplified Chinese, traditional and Korean
font for programming.
Can print text, bar code, pictures
Support bar code Support picture format

1.2.2 Optional accessories

External support optional GP-1624T, GP-1624TC standard.

1.3 Specifications
Specifications
Printer size 278(W)X210(D)X180(H)
Printer weight
Power Supply The built-in voltage automatic switching power supply

Support picture format Work environment Dampness

Storage environment Dampness
 Thermal Transfer Barcode Printer
1.4 Print specifications

Model GP-1624T GP-1624TC

The print head
Print mode Ribbon / thermal
(the size) (width X length)

Print speed (inches per second) 2~6inch/s

Maximum print width

Maximum print length
Pulse excitation
Heat sensitive piece (wear) 50km

1.5 Ribbon specifications

Ribbon diameter
The ribbon length
The ribbon axis size

The ribbon width

Ribbon winding form The outer coil type

1.6 The paper size

Model GP-1624T GP-1624TC

The maximum capacity of
internal paper roll diameter

Paper type Continuous paper, gap of paper, paper folding, punched paper
The paper winding form Print out of plane roll / print surface involute

The width of the paper Max. 120mm(4.72")

(tag + bottom paper)
Min. 20mm(0.78")

The thickness of the paper Max. 0.254mm(10mil)

(tag + bottom paper) Min. 0.06mm(2.36mil)

Roll axis size 25.4mm~38mm(1"~1.5")

Label length 10mm~2286mm(0.39"~90")

Note:If you use the tag length less than 25.4mm (1 "),
recommend the use of a perforated line in the gap on
the label paper so the tear.
The paper height gap spacing
Thermal Transfer Barcode Printer

2. Product introduction
2.1 Open and check
This series printer is with special package to prevent damage in transportation. If there is
any unexpected damage occurred, please put in clean and stable surface and carefully open
the package to check, inform local distributor with damage details, and keep packing mate
-rials well in case you need to mail the printer.

Packing list:
◆ One Label printer

◆ CD (Driver, Nice label software, User Manual)

◆ Power Adapter

◆ Power Cord

◆ USB cable (Parallel cable, serial cable optional)

◆ Ribbon roller& Ribbon

◆ Label roller & Label paper

◆ External paper holder (Standard for GP-1125Z)

PAUSE button

LED indicator

Cover-open button

FEED button

<Picture 1>

Please pack equipment and materials needed for safekeeping printer for subsequent handling;
if the above items, any lost or missing, please Customer Service Department of your purchase
contact.
 Thermal Transfer Barcode Printer
2.2 Printer components
2.2.1 Appearance
LED lights indicate:
★ ON LINE electric lamp ★ ERROR error lamp ★ RIBBON ribbon status light

PAUSE button

LED indicator

Cover-open button

FEED button
Thermal Transfer Barcode Printer

2.2.2 Internal

Top cover

Print media

Ribbon take-up hub

Ribbon take-up running wheel

Print head open button

Label paper fixing stand

Parallel Port

Power port Bottom cover ( DIP switch inside)

Serial port

Ethernet port

USB port

External paper entrance

Note: Picture showing printer port is for GP-1624T.

 Thermal Transfer Barcode Printer
3. Installation
3.1 Install the printer
1. Please put the printer on the stable surface.
2. Make sure printer power is turned off, please do not plug
the power cable when the printer power is turned on.
3. Connect serial or USB or Parallel or Ethernet cable to
printer and PC.
4. Connect power plug to power supply socket.

Be careful:
※ Please turn off the power switch the printer in the power socket,
power line is inserted into the printer.
※ Transmission interface in the picture will vary depending on your printer
purchased aircraft type, the actual transmission interface, please refer to
the corresponding product specifications

3.2 Ribbon installation

Ribbon loading

1.Insert blue ribbon roller into

new ribbon. 3.Press the button to open ribbon 4.Insert blue ribbon roller into 5.Load the empty roll left side
holder unit as per picture the empty roll for ribbon colle first, then right side.
cting after printed

6.Pull out ribbon and stick onto 7.Put ribbon holder back to its 8.Carefully close top cover,
2.Load ribbon left side first and then the empty roll. Make sure ribbon position as picture showing. press it till you heard “DA” sound.
right side, fix it well. is flat and smooth when touch
print head.
Thermal Transfer Barcode Printer

Ribbon installation diagram

Empty ribbon roll

Print head

Ribbon

Paper guide Print media

Gap & black ark sensor

3.3 Installation of paper

3.3.1 Installation of paper

Print media Loading

1.Press two buttons on printer two

sides to lift and open the cover.

3.Pull out the print media till it pass gap sensor and cutter
(cutter is optional), complete media loading.

2.Load print media into the printer;

adjust the paper guide to be same
width of print media.
 Thermal Transfer Barcode Printer
Paper installation diagram

Empty ribbon roll

Print head

Ribbon

Paper guide Print media

Gap & black ark sensor

4. LED Indicator and Function

There’re two buttons and three LED indicators, many functions can be realized through using
different button, indicator and power on/off switch.

4.1 LED indicator

4.11 Direct thermal printing method
LED Indicator status Descriptions
Power indicator is on ,Error indicator is off Printer is powered on and in normal
printing status
Power indicator flashes every 640ms, Printer is paused
Error indicator is off
Power indicator is off, Error indicator goes Printer cover is opened
on for 80ms, then goes off for 160ms,
printer start beeping.※
Power indicator is off, Error indicator goes Label gap detection error
on for 500ms, then goes off for 6s
Power indicator is off, Error indicator flashes Paper out
every 160ms, after two times flashing, Error
indicator goes off for 320ms, printer start
beeping. ※
Power indicator is off, Error indicator Black mark detection error
flashes every 160ms,after three times
flashing, Error indicator goes off for 320ms,
printer start beeping. ※
Error indicator flashes every160ms. Printer overheated protection mode is act-
ivated. After 1 minute, the printer CPU will
check print head temperature again. When
temperature return normal, printer will work
normally.

※ Beeper function can be enabled through setting DIP switch.

4.1.2Thermal transfer printing

LED Indicator status Description
Ribbon indicator is on Ribbon is installed successfully
Ribbon indicator flashes every 300ms, Ribbon improperly installed: no ribbon,
beeper sounds every 2.4s ※ or ribbon end, or ribbon broken
※ Beeper function can be enabled through setting DIP switch.
Thermal Transfer Barcode Printer

4.2 Button Function

Feed
When the printer is ready (LED blue fixed), click the button, label paper into the front end of a paper label.

Print job timeout

The printer in the print, click the PAUSE button to print suspended. At this time power indicator is
blue flashing. Just click the button, the print job resume normal.

4.3 Start function

The printer has six kinds of power function can be used to set or test the printer hardware. In the
boot and press the button with lamp signal release key can start these functions.

Six Power-up Functions:

Function Descriptions

Self-test page A. Turn off the printer.

B. Make sure the paper roll is installed correctly and the printer
top cover is closed.
C.Press and hold FEED button and turn on the printer. Self-
test page will be printed, then release FEED button.
You can use this function to check if printing function is
normal or not.

Print DIP Switch page A. Turn off the printer.

B. Make sure the paper roll is installed correctly and the printer
top cover is closed.
C. Press and hold PAUSE button and turn on the printer. When
paper feed and then release PAUSE button, DIP switch page
will be printed out.

Debugging Mode A. Turn off the printer.

B. Make sure the paper roll is installed correctly and printer
top cover is closed.
C. Press and hold PAUSE and FEED button, and turn on the
printer. When Power indicator(blue) and Error indicator
(red) are on at the same time, release PAUSE and FEED
button, printer goes to Debugging Mode, and you will find
below page printed out:

All label data received in this mode will be printed by machine

code. Right side is ASCII character strings, left side are hexadecimal
value of ASCII character strings. This function is for user or engineer to
debug the program. If you turn off printer and then turn on, printer
will go back to normal printing mode.
 Thermal Transfer Barcode Printer
Skip AUTO.BAS program User can use TSPL2 command to save a code auto-runn
-ing file (AUTO . BAS) into flash. When turn on printer, prin
-ter will run the program automatically.
If you want to skip AUTO . BAS program on power-up,
then follow below steps:
Press and hold PAUSE and FEED button, then turn on the
printer. When Power indicator (blue) is off and Error indi
-cator(red)is on, release PAUSE and FEED button, printer
will skip running AUTO . BAS program, and then Power
indicator will be on.

Printer Initialization A. Turn off the printer.

B. Press and hold PAUSE and FEED button, then turn on the
printer. When Power indicator(blue)is on and Error indi
-cator (red) is off, release PAUSE and FEED button, all
data in printer DRAM will be cleared and printer setting
will be restored to factory default setting. Then power
indicator will be on and printer goes to ready status.
* Factory default settings do not include ribbon setting.

Ribbon Detection When printer power turn on, or it is in thermal transfer

printing mode, printer will automatically detect
ribbon status, to check if ribbon installed, or ribbon
end, or work normally. After ribbon detecting, printer
will be set to thermal transfer printing mode or direct
thermal printing mode. If no ribbon, system will go to
direct thermal printing mode and close ribbon rolling
motor function.

The printer configuration after the initialization will revert to the default values are as follows:

Parameter Default setting

Speed 4inch/sec (101.6mm/sec), 203dpi
Density 10
Gap 0mm
Direction Printing content are placed on page from
top to bottom
Reference Top left corner from printing direction
SHIFT 0
OFFSET 0
SET TEAR ON
SET HEAD(Cover open detect) ON
Set PRINTKEY OFF
SET REPRINT OFF
SET KEY1(FEED) ON
SET KEY2(PAUSE) ON
CLEAR RAM CLEAR
CLEAR FLASH NOT CLEAR
Thermal Transfer Barcode Printer

5. Troubleshooting
5.1 Common problem
Below the table of contents is generally the common problems and solutions; if you have been in
our proposed methods of eliminating the fault, and the printer is not normal operation, so check
with your purchase customer service department, so as to get more help.

Problems Possible Reasons Solution and Suggestion

Plug to AC outlet and plug to Check power connector and AC outlset
printer not well connected if plugs are correctly connected

Printer power not turned on Turn on power switch

Print head not well closed Close print head by pressing whole print
head mechanism (or 2 arrow locations)

Ribbon end Change new ribbon

Power indicator
not "ON” Ribbon improperly installed Refer to Ribbon Installation steps in User
Manual to re-install ribbon

Label paper end Change new label paper

Label paper improperly installed Refer to Paper Installation steps in User

Manual to re-install paper

Gap sensor detection error Adjust paper specification and

print again
Label paper jamed inside printer Clear jamed paper

1. Check if Pin configuration in cable two

Serial cable improperly sides are matching each other;
connected
2. Check if baud rate setting on PC and
printer are the same, If in TPSL comma
-nd mode, We suggest 9600, n, 8, 1 to
ensure higher reliability.
3. Change a new cable.

Ethernet cable improperly 1.Check if RJ-45 green/orange LED

Not printing connected indicator is on. When printer receive
and process printing data, LED will be
orange color;
2.Check if printer IP is assigned in
DHCP mode.
3.Check if fixed IP address is correctly
set in printer property. Wait for some
minutes to make sure printer is connect
-ed server and printing a selftest page
to confirm printer IP address.
4.Change a new ethernet cable.

USB cable improperly Check if USB cable connected well or

connected change a new cable

Ribbon non standard Check if ribbon model and

specification
 Thermal Transfer Barcode Printer
Ribbon printing side wrong Check and re-install ribbon to make
installed sure printing side touch label paper

Print head not clean Clean print head and print again

Print density setting wrong Suggest density set to be 7

Not printing
Print head cable not well Re-connect print head cable
connected

Step Motor cable not well Re-connect step motor cable

connected

Command setting wrong Check if there is PRINT command

at the end of printing file;
or if there is CRLF command at the
end of every line.

Ribbon and label improperly Re-install ribbon and/or label

installed
Not good
Too much dust or adhesive on Clean print head and print again
printing quality print head

Print head damaged Take selftest page to check if printing

are completely to confirm if necessary
to change new print head

Data miss printing Label paper size wrong Check if label size set correctly and
in one or two sides setting same as your label paper

Print head unbalanced stress; Reset the label print density and
ribbon & label improperly adjust paper width fixing stand to
Ribbon wrinkle installed; fit your label paper size.
Label feeding not smoothly

Printer in HEX Dump mode or Restart your printer and leave Dump
Printing not stable RS-232 setting wrong Mode or reset RS-232 PARAMETER
Thermal Transfer Barcode Printer

6. Maintenance

6.1.Printer Cleaning
To ensure the printing quality, please proceed this maintenance section to keep your printer
in good conditions and extend its life as well.
Please use one of following material to clean the printer.
★ Cotton swab
★ Lint-free cloth
★ Vacuum / Blower brush
★ 100% ethanol

2.The cleaning process is described as following：

Parts to be cleaned Step Recommend cleaning frequency

1. Turn off the printer.
2. Allow the print head to cool for
at least one minute.
3. Use a cotton swap and 100% When change new label paper
ethanol to clean the print head
surface.

Print head Thermal transfer printing head

Thermal transfer
Direct thermal printing head printing head

Direct thermal printing head

1. Turn off the printer.

2. Rotate the platen roller and use
Rubber roller a cotton swap to clean with When Change new label paper
100% ethanol.

Paper tear bar Use a cotton swap and 100% When necessary.
ethanol to clean.

Sensor Use air brush or vacuum to clean Monthly.

dust of sensor.
Use air brush or vacuum to clean When necessary.
Inner side of printer the dust.

Note:
※ Always turn off the printer power before cleaning the printer .
※ Do not touch print head by figure.
※ Please use 100% ethanol, Do not use medical alcohol to aviod damage to print head.
Gprinter Technology Limted
Add: 703 Nanyufeng Building, Zhuhai, Guangdong, China.
www.gprinter.hk ｜ gprinter.es ｜ gprinter.ru