Mar 2017 - Tech Support Roster (SG and GDC India Tea

March-17 7 14 21 28

DATABASE

Boxi/Datastage P P P P

MYSQL P P P P
Oracle S P
P
S P
S P
S

SQL
P P P P

DB2 S S S S
P P P P
MIDDLEWARE
JBOSS

WEBLOGIC/Apache

WAS/IBM HTTP Server

MQ

SiteMinder

IIS

Network Team

(SIA_TS_LAN)
(SIA_TS_WAN)
 (SIA_TS_SECURITY)

INTEL & CITRIX

(SIA_TS_INTELSRV)
Backup for Win/AD/VMWare/Citrix

Intel and AD

VM Ware

(SIA_TS_CITRIX)

SUN / HP

(SIA_TS_SUN)
(SIA_TS_HP)

LINUX
(SIA_TS_LINUX)

AIX

(SIA_TS_AIX)

OFFICE SYSTEM (ECS)

(SIA_TS_OFFSYS)

STORAGE / NETBACKUP
(SIA_TS_NB)

SAN

(CS_IBM_SAN)
 IAM
ID Admin team
ID Admin team
ID Admin team

Sys Mgmt (Tivoli) SMI(CS_IBM_TL)

Change Management

OTHERS :
DPE
EUC
SIL
SDM(AIX,Linux,SUN,Netbackup,Storage)
SDM(Operation, Project & Network Services)

SYSOPS
SAM
Mar 2017 - Tech Support Roster (SG and GDC India Teams)

COVERAGE (SG) COVERAGE (GD) OFFICE

Ashish Kapoor
Satya Prakash 8826134668
Hemant Sharma 9971445633
Vinod 91 9560944500
Rahul 91 9560944500
Hemant 91 9560944500
Neerja 91 9560944500
Ankur 91 9560944500

Raman 9953809672

Naresh 9899912028
Kapil Mehta 9899912028

Akhilesh Mishra +91 9971114471

Abhishek yadav +91 9643209240

Deepash Uppal +91 8860466668

Gaurav Wadhwa +91 9811830450
Usha Rani +91 8447301858
Sachin Sinha +91 9650964688

lalit Bhardwaj +91 9811533000

Akhilesh Mishra +91 9971114471

Sunil Kumar +91 9953482155

lalit Bhardwaj +91 9811533000

Alok 987-184-4188
Daljit Singh 995-352-9770

Nitin Pawar +91 9873691605

Arvind Kumar +91 9999108342

Jack
Aung
Nirmal
 Jacob

Quek Chik Long (+65) 9457-6775

Quek Chik Long (+65) 9457-6775

Mohan (+91) 9999560766

(+91) 7042070606
Hari(AD/Windows On-Call)
Gaurav Kumar(AD/(+91)-959-921-53
Manpreet Singh(VM (+91)-965-022-75
Virendera Singh(VMW(+91)-965-022-75
(+91)-965-064-
Harjeet Singh (Citr5348
(+91)-995-307-
Isha Mahajan(Citri 0134

Praveen 91 9717176510
Gurdev Singh 9818189763
Kamlesh
Amit S Chauhan

Lukesh 91-9717176620
Kamlesh
Amit S Chauhan

Pankaj Duhan 91 8800096071

Himanshu Agarwal 91 8800096071
Kamlesh
Amit S Chauhan

Pramod Kumar +91 8588094864

Richa Singh +91 8588094864
Manish Jain +91 8588094864
Maharshi Rawat +91 8588094864
Anjani K Dubey +91 8588094864

Vijay Kumar 9650044398

Yatin Aggarwal 9650044398
Divya Rana 9650044398

Harjeet Singh 91-8800726859

Nitish Gupta 0918800726859,091 9910288101
Saurabh Kumar
 Ashim Saini ( Lead) 9013373731
kavita Taneja 8588076066
Neha Saxena 9911843446 

Mukesh K Urmaliya (S) 9560305352

Rajat Chutani (P) 7503160103
Sunil Sharma 9811516826
Sunil K Solanki 9920687044

Bhuvan Shankar 91 9810732723

Steven Low (P) 9752-0212

Francis Seah
Ajay Malik
Roy Dodda Ratna

Amit Kumar
Rohit Arora
Dorai Shashi Kiran
 Updated :23nd Feb 2017

HP Singapore TFN numbers

91 9717585495

65 9177-7497 6531520513
9910186639 6531520513
9958733223 6531520513
9971445633 6531520513
9582264020 6531520513
9582971344 6531520513

9953672576 +65 31520514

9958041254
9899912028

+91 9971114471
+91 9643209240

+91 8860466668 +65 31520520

+91 9811830450
+91 8447301858
+91 9650964688 +65 31520520

+91 9811533000
+91 9971114471

+91 9953482155 +65 31520521

+91 9811533000 +65 31520532

987-184-4188
995-352-9770

90088923
98117856
86288959
 81488219

quekcl@sg.ibm.com
quekcl@sg.ibm.com

(+91) 9999560766
(+91) 9810275224 (+65) 31520517
(+91)-837-693-0748 (+65)-31520517
(+91)-989-956-9757 (+65)-31520518
(+91)-997-149-3383 (+65)-31520518
(+91)-965-064-5348
(+65)-31520517/31520518
(+91)-995-307-0134
(+65)-31520517/31520518

91-9717666657 +65 31520516

9818189763 +65 31520516
91-9899996462
91-9818106338 

91-9717176620 +65 31520515

91-9899996462
91-9818106338 

91-9711534889 +65 31520515

91-9811626852 +65 31520515
91-9899996462
91-9818106338 

91 9910092449
91 9591386462
91- 9811489179
91-9818141843
91-9717888246

9560600349 -31520283
9717836444 -31520283
8053071688 -31520283

91-704-225-5997 SAN_Support@singaporeair.com.sg
726859,091 9910288101
91-9810797216
+65 31520526
-

+65 31520507

(S) 9855-6622
9022-3556
91-9971115655 +65 31520528
65-9383-3470

91-9818429123 +65 31520529

+91 9810683969 +65 31520506
65417732
 EMAIL Escalation level 1 Escalation level 2

8vrsikan@sg.ibm.com
Satya@sg.ibm.com
hesharm6@in.ibm.com
vinodk2@in.ibm.com Vishal Mahajan +91 8800775322
radeshra@in.ibm.com Vishal Mahajan +91 8800775322
hesharm6@in.ibm.com Vishal Mahajan +91 8800775322
Neerjmis@in.ibm.com Vishal Mahajan +91 8800775322
ankahuja@in.ibm.com Vishal Mahajan +91 8800775322

rashukla@in.ibm.com Vishal Mahajan +91 8800775322

nkaseera@in.ibm.com Vishal Mahajan +91 8800775322

kapilmeh@in.ibm.com Vishal Mahajan +91 8800775322

Shubham Khanna +91 9650056668

Shubham Khanna +91 9650056668

deuppal1@in.ibm.com Shubham Khanna +91 9650056668

gwadhwa3@in.ibm.com Shubham Khanna +91 9650056668 Shubham Khanna +91 9650056
urani234@in.ibm.com Shubham Khanna +91 9650056668
sacsinha@in.ibm.com Shubham Khanna +91 9650056668 Shubham Khanna +91 9650056
Shubham Khanna +91 9650056
labhardw@in.ibm.com Shubham Khanna +91 9650056668 Shubham Khanna +91 9650056
Shubham Khanna +91 9650056668
Shubham Khanna +91 9650056
karmsun8@in.ibm.com Shubham Khanna +91 9650056668 Shubham Khanna +91 9650056
labhardw@in.ibm.com Shubham Khanna +91 9650056668
Shubham Khanna +91 9650056
Alok Srivastava14/India/IBM Shubham Khanna +91 9650056668
daljitsi@in.ibm.com Shubham Khanna +91 9650056668

nipawar3@in.ibm.com Shubham Khanna +91 9650056668

arvinku6@in.ibm.com Shubham Khanna +91 9650056668

8aungw@sg.ibm.com
8aungt@sg.ibm.com
8nirmalp@sg.ibm.com
 8jacob@sg.ibm.com

mohan.rajput@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123

harisingh@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123
GKumar74@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123
manpmali@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123
virsing7@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123

harmakka@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123

ismahaja@in.ibm.com mejaiswa@in.ibm.com Amit – 91 9818429123

prksingh@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

gurdevsi@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com
kakumarn@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com
amchauh3@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

lukumar2@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

kakumarn@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com
amchauh3@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

panduhan@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

hagarwa8@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com
kakumarn@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com
amchauh3@in.ibm.com kakumarn@in.ibm.com mejaiswa@in.ibm.com

pramod.kumar@in.ibm.com mahrawat@in.ibm.com mejaiswa@in.ibm.com

rsinghk@in.ibm.com mahrawat@in.ibm.com mejaiswa@in.ibm.com
manishjain@in.ibm.com mahrawat@in.ibm.com mejaiswa@in.ibm.com
mahrawat@in.ibm.com mahrawat@in.ibm.com mejaiswa@in.ibm.com
anjdubey@in.ibm.com mahrawat@in.ibm.com mejaiswa@in.ibm.com

vijay.kumar100@in.ibm.com Backup_Support@singaporeair.com.sg Shubham Khanna +91 9650056668

yataggar@in.ibm.com Backup_Support@singaporeair.com.sg Shubham Khanna +91 9650056668
divrana7@in.ibm.com Backup_Support@singaporeair.com.sg Shubham Khanna +91 9650056668

harjsin1@in.ibm.com
nitguptl@in.ibm.com
saurabk7@in.ibm.com
ashimsai@in.ibm.com Ashim_Saini@singaporeair.com.sg
ktaneja1@in.ibm.com  Kavita_Taneja@singaporeair.com.sg 
nsaxena6@in.ibm.com  Neha_Saxena@singaporeair.com.sg

muurmali@in.ibm.com
rchuta34@in.ibm.com
Sunil.sharma17@in.ibm.com
sunisola@in.ibm.com

bhushank@in.ibm.com

lows@sg.ibm.com
lowcv@sg.ibm.com
Ajay Malik1/India/IBM@IBMIN
dodda@sg.ibm.com

Amit Kumar94/India/IBM
rarora11@in.ibm.com
doraisk@sg.ibm.com
Khanna +91 9650056668

Khanna +91 9650056668

Khanna +91 9650056668
Khanna +91 9650056668

Khanna +91 9650056668

Khanna +91 9650056668

Khanna +91 9650056668

 9818429123
9818429123
9818429123
9818429123
9818429123

9818429123

9818429123

@in.ibm.com
@in.ibm.com
@in.ibm.com
@in.ibm.com

@in.ibm.com
@in.ibm.com
@in.ibm.com

@in.ibm.com
@in.ibm.com
@in.ibm.com
@in.ibm.com

@in.ibm.com
@in.ibm.com
@in.ibm.com
@in.ibm.com
@in.ibm.com

Khanna +91 9650056668

Khanna +91 9650056668
Khanna +91 9650056668