2 SATA+150+TX2+TX4+User+v1.3
2 SATA+150+TX2+TX4+User+v1.3
2 SATA+150+TX2+TX4+User+v1.3
TX2PLUS, TX4
USER MANUAL
Version 1.3
SATA150 TX2plus, TX4 User Manual
Copyright
© 2002 Promise Technology, Inc.
Copyright by Promise Technology, Inc. (Promise Technology). No part of
this manual may be reproduced or transmitted in any form without the
expressed, written permission of Promise Technology.
Trademarks
Promise, and the Promise logo are registered in U.S. Patent and Trademark
Office.
All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.
Notice
Although Promise Technology has attempted to ensure the accuracy of the
content of this manual, it is possible that this document may contain
technical inaccuracies, typographical, or other errors. Promise Technology
assumes no liability for any error in this publication, and for damages,
whether direct, indirect, incidental, consequential or otherwise, that may
result from such error, including, but not limited to loss of data or profits.
Promise Technology provides this publication “as is” without warranty of any
kind, either express or implied, including, but not limited to implied
warranties of merchantability or fitness for a particular purpose.
The published information in the manual is subject to change without notice.
Promise Technology reserves the right to make changes in the product
design, layout, and driver revisions without notification to its users.
ii
Table of Contents
Chapter 1: Introduction ............................................................................................... 1
SATA150 TX Series.............................................................................................. 1
Specifications........................................................................................................ 1
Serial ATA Interface........................................................................................... 1
Ultra ATA Interface ............................................................................................ 1
Host Bus Interface ............................................................................................. 1
Physical/Environmental...................................................................................... 1
Warranty ............................................................................................................ 2
Certifications ...................................................................................................... 2
Key Features ........................................................................................................ 2
Serial ATA Support ............................................................................................ 2
Ultra ATA/133 Support....................................................................................... 2
Chapter 2: Getting Started.......................................................................................... 3
Installing the SATA150 TX Series Card................................................................ 4
Installing the Hard Drives...................................................................................... 5
SATA150 TX2plus ............................................................................................. 5
SATA150 TX4 .................................................................................................... 7
Cache Settings ..................................................................................................... 8
Chapter 3: Installing Software Drivers ...................................................................... 11
New Windows XP Installation .......................................................................... 12
Existing Windows XP Installation..................................................................... 13
Confirming Windows XP Driver Installation...................................................... 13
New Windows 2000 Installation ....................................................................... 14
Existing Windows 2000.................................................................................... 15
Confirming Windows 2000 Driver Installation .................................................. 15
New Windows ME Installation.......................................................................... 16
Existing Windows ME Installation .................................................................... 17
Confirming Driver Installation in Windows ME ................................................. 17
New Windows NT4.x Installation...................................................................... 18
Existing Windows NT4.x Installation ................................................................ 19
Removing the Driver from Windows NT4.x ...................................................... 19
New Windows 98 Installation ........................................................................... 20
Existing Windows 98 Installation...................................................................... 21
Confirming Driver Installation in Windows 98................................................... 21
iii
SATA150 TX2plus, TX4 User Manual
iv
Chapter 1: Introduction
SATA150 TX Series
Thank you for purchasing one of Promise Technology’s SATA150 TX Series
Controller cards. This controller allows you to install and enjoy the performance
advantage of the new Serial ATA hard drives in your existing PC rather than
spending the time, effort and money to upgrade to an all-new system.
The SATA150 TX2plus card supports up to two Serial ATA drives and up to two
Parallel ATA drives. The SATA150 TX4 supports up to four Serial ATA hard
drives.
Specifications
Serial ATA Interface
• Supports 150 MB/s transfers with CRC error checking
• Large LBA support for drives over 137 GB
• Data handling optimizations including tagged command queuing, elevator
seek and packet chain command
Physical/Environmental
• Operating Temperature range 32° to 122°F (0°C to 50°C)
• Relative Humidity range 5% to 95% (non-condensing)
• Universal (5V and 3.3V) PCI Signaling
1
SATA150 TX2plus, TX4 User Manual
Warranty
• Two years limited parts and labor
Certifications
• CE, FCC Class B, BSMI, C-tick, UL, cUL
Key Features
Serial ATA Support
• The SATA150 TX2plus card supports up to two Serial ATA drives
• The SATA150 TX4 card supports up to four Serial ATA drives
2
Chapter 2: Getting Started
This section helps you prepare your SATA150 TX Series Controller card for
installation into your personal computer or workstation. Please read this chapter
carefully before attempting to install the card.
When you receive the SATA150 TX Series Controller Card, the package should
contain the items listed below:
• SATA150 TX2plus Serial/Parallel ATA Controller Card
or SATA150 TX4 Serial ATA Controller Card
• Quick Start Guide
• SATA150 TX Series driver diskette
• One internal Serial ATA hard drive data cable
• One internal Parallel ATA cable (SATA150 TX2plus only)
• CD with drivers and SATA150 TX2 plus/TX4 User Manual
If ANY of the contents are missing or appear to be damaged, please contact
your dealer or distributor immediately.
Warning
Before installing the adapter into an existing system, backup any
important or useful data. Failure to follow this accepted PC
practice could result in data loss.
Warning
The SATA150 TX Series Controller card, like other parts of your
system, is subject to damage by static electricity. Be sure that
you’re properly grounded (Promise recommends that you wear
an anti-static strap or touch a grounded object) and that you
unplug your system before installing your SATA150 TX Series
Controller card.
3
SATA150 TX2plus, TX4 User Manual
Figure 1. Insert the SATA150 TX Series card into an open PCI slot.
4
Chapter 2: Getting Started
Important
If you wish to include your current bootable Serial or Parallel
ATA drive using the Windows NT4.x, Windows 2000, or
Windows XP operating system on your SATA150 TX Series
Controller card, do NOT connect the hard drive to the card yet.
You MUST install the Windows NT4, 2000, or XP driver software
first onto this drive while it is still attached to your existing hard
drive controller.
SATA150 TX2plus
The SATA150 TX2plus Controller card supports up to two Serial ATA hard
drives and two Parallel ATA hard drives.
1. Configure the jumpers of the Parallel ATA hard drive you’re preparing to
connect to the SATA150 TX2plus card using the proper Master, Slave, or
Cable-Select settings. For more information, refer to the manual that came
with your hard drive.
2. Install all of the hard drives into the hard drive bays of your system,
including their power cables.
3. Attach the Parallel ATA cable to the hard drive(s) and to the Parallel ATA
Port connector on the SATA150 TX2plus controller card. The colored edge
of the cable indicates pin 1 (see Figure 2 below). The blue cable connector
attaches to the SATA150 TX2plus card.
5
SATA150 TX2plus, TX4 User Manual
LED
Pins
Figure 2. SATA150 TX2plus Controller card.
4. Attach one Serial ATA data cable to each hard drive. Then attach the other
ends of the cables to one of the Serial ATA ports on the SATA150 TX2plus
card. All of the connectors are keyed so they will only attach one way.
Note
The SATA150 TX2plus Controller card is a PCI Plug-n-Play
(PnP) device. No changes are necessary in the Motherboard
CMOS Setup for resources or drive types in most applications.
6
Chapter 2: Getting Started
SATA150 TX4
The SATA150 TX4 Controller card supports up to four Serial ATA hard drives.
6. Install all of the hard drives into the hard drive bays of your system,
including their power cables.
7. Attach one Serial ATA data cable to each hard drive. Then attach the other
ends of the cables to one of the Serial ATA ports on the SATA150 TX4
card. All of the connectors are keyed so they will only attach one way.
LED
Figure 3. SATA150 TX4 Controller card. Pins
Note
The SATA150 TX4 Controller card is a PCI Plug-n-Play (PnP)
device. No changes are necessary in the Motherboard CMOS
Setup for resources or drive types in most applications.
7
SATA150 TX2plus, TX4 User Manual
Cache Settings
A Cache Config utility is included with your SATA150 TX series
card. To install Cache Config, copy the Cache Config.exe file to
your desktop, Start menu or other convenient place on your
computer (right).
1. To open Cache Config, double-click on the icon. The Cache Config dialog
box opens (below).
2. In the window, click on the SATA150 TX series controller icon. The Turn
On/Off Cache option becomes available.
3. Click on Enable to enable the cache or Disable to disable it.
This option must be enabled in order for the Disk Drive setting to activate.
4. In the window, click on the Disk Drive icon. The Set Write Through/Back
option becomes available (below).
8
Chapter 2: Getting Started
5. Click on Write Through to set the disk drive cache to Write Through or Write
Back to set the disk drive cache to Write Back.
6. Repeat steps 4 and 5 for every disk drive attached to your SATA150 TX
series controller card.
7. When you are done making cache settings, click
the OK button. The utility will offer to restart your
system (right).
8. Click Restart now to restart your computer
immediately. Click Don’t Restart if you want to
postpone the restart until later.
Remember that your changes will not take effect until you restart your
computer.
Note
Setting the Write Cache to Write Back improves
performance, because a write to the high-speed cache is
faster than to disk.
Data normally written to disk is first written into the disk
drive’s cache, allowing the system CPU to continue with
other tasks while the disk drive handles writing data from
its cache to the disk.
However, write-back-cache data is lost with a system
power outage or other event where the data has not yet
been saved to disk.
Setting the Write Cache to Write Thru forces the disk drive
to immediately save all writes to the disk.
9
SATA150 TX2plus, TX4 User Manual
10
Chapter 3: Installing Software Drivers
Following are driver installation procedures for the Windows operating systems
that support the Promise SATA150 TX Series Controller. The SATA150 software
drivers for Windows are included on the driver diskette.
Drivers and installation instructions for Linux and Novell operating systems are
downloadable from the Promise website at www.promise.com.
Important
If you wish to include your current bootable ATA drive using the
Windows NT4.x, Windows 2000, or Windows XP operating
system on your SATA150 TX Series Controller card, you MUST
install the Windows NT4, 2000, or XP driver software first onto
this drive while it is still attached to your existing hard drive
controller.
11
SATA150 TX2plus, TX4 User Manual
12
Chapter 3: Installing Software Drivers
13
SATA150 TX2plus, TX4 User Manual
14
Chapter 3: Installing Software Drivers
15
SATA150 TX2plus, TX4 User Manual
16
Chapter 3: Installing Software Drivers
17
SATA150 TX2plus, TX4 User Manual
18
Chapter 3: Installing Software Drivers
19
SATA150 TX2plus, TX4 User Manual
20
Chapter 3: Installing Software Drivers
21
SATA150 TX2plus, TX4 User Manual
22
Chapter 4: Troubleshooting
Frequently Asked Questions
This section lists frequently asked questions involving pre-installation, drive
issues, installation, and post-installation.
23
SATA150 TX2plus, TX4 User Manual
Q. Why does FDISK report a much lower drive capacity if a single drive
exceeds 64GB?
A. The version of FDISK.EXE that is included with Windows 98 and ME does
not correctly report the capacity of drives that exceed 64GB. This is a
cosmetic, not actual, limitation. Microsoft has an updated version of
FDISK.EXE that corrects this problem. Go to http://support.microsoft.com
for an updated version of FDISK.EXE and more information.
Getting Help
Additional tips and troubleshooting instructions are available on the Promise
website at www.promise.com.
24
Chapter 4: Troubleshooting
25
SATA150 TX2plus, TX4 User Manual
China Office
E-mail Support support-china@promise.com
Fax Technical Support +86 (0) 10 6872 3940
Attention: Technical Support
Phone Technical Support +86 (0) 10 6872 3942
9:00-6:00pm China Time
If you wish to write us for Promise Technology China
support: Attn: Technical Support
Room 3217, No. 15, Bai Shi Qiao Road
Hai Dian District Beijing 100081
P.R. China
26
Chapter 4: Troubleshooting
Limited Warranty
Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the
time of the delivery of the product to the original end user:
a) the product will conform to Promise’s specifications;
b) the product will be free from defects in material and workmanship
under normal use and service.
This warranty:
a) applies only to products which are new and in cartons on the date of
purchase;
b) is not transferable;
c) is valid only when accompanied by a copy of the original purchase
invoice.
This warranty shall not apply to defects resulting from:
a) improper or inadequate maintenance, or unauthorized modification(s),
performed by the end user;
b) operation outside the environmental specifications for the product;
c) accident, misuse, negligence, misapplication, abuse, natural or
personal disaster, or maintenance by anyone other than a Promise or
a Promise-authorized service center.
27
SATA150 TX2plus, TX4 User Manual
Your Responsibilities
You are responsible for determining whether the product is appropriate for your
use and will interface with your equipment without malfunction or damage. You
are also responsible for backing up your data before installing any product and
for regularly backing up your data after installing the product. Promise is not
liable for any damage to equipment or data loss resulting from the use of any
product.
28
Chapter 4: Troubleshooting
29
SATA150 TX2plus, TX4 User Manual
30