IOM

Installation
Operation
Maintenance

TWIN SCREW
Series Pumps

W h e r e I n n o v a t i o n F l o w s

www.redscrewpump.com
Twin Screw Table of content s
Section 1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
pump functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Section 2 receiving, handling & storage . . . . . . . . . . . . . . . . . . . . . . . . . . 3

receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Loading and Unloading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
storage and preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Section 3 installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
LOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
FOUNDATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PIPING SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PIPING SYSTEM ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
coupling alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DowEling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
lubricating grease . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Section 4 OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PUMP PREPARATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
STARTING THE PUMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RUNNING THE PUMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
STOPPING THE PUMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Section 5 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Section 6 ROUTINE & Preventive MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . 9

DAILY MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
WEEKLY MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
QUARTERLY MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ANNUAL MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Section 1
Twin Screw introduction
Forward Safety Precautions
This manual is intended to assist those who are involved with This manual contains basic references that are to be observed
the installation, operation and maintenance of a RedScrew™ during pump transportation, installation, operation and
Twin-Screw Series Pump. These instructions must be thoroughly maintenance, and, therefore, should be kept as part of the
reviewed in their entirety and fully understood prior to pump permanent pump records and readily accessible as a reference to
installation, operation or maintenance care. Special appropriate any person working or maintaining the pumping unit.
attention should be given to pump lubrication, heating, cooling
and sealing during pump installation, operation and maintenance. The instructions within this manual must be thoroughly reviewed
in their entirety and fully understood prior to pump installation,
RedScrew Twin-Screw Series Pumps include 2H, 2HE, 2HM, 2HR, operation or maintenance care.
2HC, 2HH, 2MPS, 2VE and 2VM models.
These pumps have been designed for safe and reliable operation
Pump Functionality when properly used and maintained in accordance with the
instructions contained within this manual. A pump is a pressure-
RedScrew™ Twin-Screw Series Pumps are rotary, positive containing device with rotating parts that can be hazardous. Failure
displacement pumps capable of handing various clean liquids to read and comply with installation, operation and maintenance
containing no solids. The pump is composed of two opposing instructions will void the responsibility of the manufacturer and
sets of screws. During pump operation, these screws located on may result in bodily injury or equipment damage.
the two shafts are engaged and therein form a sealed cavity with
the surrounding pump casing. The pumped liquid is displaced NOTE: In addition to the Safety Precautions identified in this
axially as the screw shaft turns steadily and constantly, allowing section, special safety information is included within proceeding
liquid to flow to the center of the pump where the discharge port chapters where appropriate.
is located. Hydraulic force on the two screws is both opposite and
equal, allowing for hydraulic axial stress on the screw shafts to be Markings and Instructions on Pump Unit
automatically balanced.
Direct instructional references regarding direction of rotation,
The pump’s suction opening for liquid is designed to ensure the fluid-flow orientation, safety warning, etc., are clearly marked on
flow velocity changes constantly, resulting in reduced entrance the pump. Please observe and follow all indicated safety markings
friction. The smaller the pump’s NPSH required, the higher the and instructions.
pump’s suction-lift capability. The unique construction (side-inlet
and side-outlet; side-inlet and up-outlet; shaft inlet and up-outlet) NOTE: Failure to observe safety references can result in the
allows the storage of liquid while the pump is not operating and following dangers:
allows the pump to be in a self-priming state. • Equipment failure
• Maintenance and service policies voided
The over-flow valve protects the pump from excessive pressure • Environmental pollution due to hazardous substance leakage
increases. The valve is actuated at a pressure of approximately • Personal endangerment by subject of electrical, mechanical
0.15 MPa (21.76 psi) above the maximum differential pressure and and chemical influences
allows the medium to flow back to the intake chamber. The over-
flow valve cannot be used for capacity or pressure control. This Qualified Personnel & Training
valve is suitable for single-direction rotation pumps; otherwise,
special valves should be used for double-operation pumps. All persons installing, operating, maintaining and inspecting the
pumping unit must have the required qualifications for work to be
Separate screw-shaft construction is adaptable accordingly to performed. All instructions and safety markings must be observed,
pump application intentions. The shafts are made of high-strength understood and adhered to by all personnel working on or around
alloy steel for greater strength while subject to higher power and the pumping unit. If installation or operational knowledge is
torque requirements. Various screw-material options are available inadequate, training must be provided. The scope of the personal
in order to meet any special application requirements. responsibilities, competency and supervisory duties must be
closely controlled by the purchaser of the pumping unit.
Separately lubricated timing gears are used to transmit power
from the driving shaft to the idler shaft and to prevent metal Safety References for Customers
contact between the meshed, rotating screws, thereby increasing All work performed on or around the pumping unit must be
the life expectancy of both the screws and shafts. completed by qualified personnel.
• Machine components that are either hot or cold must be
protected on-site to prevent personal endangerment.
• Safety markings on the pumping unit must not be removed
from the machine while the pump is running.
• Leakage of hazardous media (i.e., toxic, flammable, explosive,

RSW-10000-E-01 1 REDSCREW PUMP

Section 1
Twin Screw introduction
etc.) must be collected in a way that no damage to personnel Product Warranty
or environment occurs.
Our warranty for shortcomings in the supply is laid down in our
• If the pumped media is explosive, toxic or flammable, a delivery conditions. No liability will be undertaken for damages
warning or alarm device must be installed, pump housing caused by non-compliance with the operating instructions and
must be well ventilated and the operating site must be a no service conditions. If, at a later date, the operating conditions
smoke/fire zone. change (e.g., different fluid conveyed, speed, viscosity,
• To prevent damage due to electricity, all electrical devices temperature or supply conditions), the pump must be checked by
must be safely protected, functional and controlled. a manufacturer’s representative and acted upon on a case-by-case
basis and determination will be made if the pump is suited for the
Pump must meet specified operating parameters current application use.
Unless there is written admission by RedScrew™, the pump must
not be operated at higher parameters than specified. Adhering to Prior to leaving our factory, all pumps are subjected to a thorough
these specifications is meant to prevent danger to persons and test run and performance test on a test stand. Only properly
damage to equipment. operating pumps, achieving the pump’s specified performance
and assured by RedScrew™, will leave the factory. Therein,
Pump Monitoring compliance with the following operating instructions ensures
fault-free operation and full delivery.
Suitable measuring devices must be installed to inspect and
control the pump during operation. Generally, pressure gauges
are to be installed on suction and discharge lines near the pump.

REDSCREW PUMP 2 RSW-10000-E-01

Section 2
Twin Screw receiving, handling & storage
Receiving STEP 3
When lifting the pumping unit (motor included), chain
Place equipment in a controlled environment upon receipt.
should be attached to the hook of the base-plate. Make sure
Ordinary packing crates for the pump are not suitable to that no pipes or attached auxiliaries are damaged. See Figure
withstand outdoor storage conditions beyond a 30-day 2 for reference.
limit from date of delivery, not withstanding favorable/
unfavorable outdoor conditions. Improper storage can
damage the equipment, thus voiding product warranty.

Special long-term storage packing can be supplied by

RedScrew™ upon request.
It is at the client’s discretion to observe and relate the packing
and storage requirements in the Technological Agreement with
RedScrew™.
Parts and quality checkpoint.
Upon receipt of shipment, carefully check the pump, driver, spare
parts, accessories and documentation in accordance with the
supplied Packing List to ensure no components are missing or
damaged. The identity of any missing or damaged components
must be communicated to the carrier and RedScrew™. Damage FIGURE 2 UNIT LIFTING
claims should be made at the time of the receipt and check.
Storage and Preservation
Loading and Unloading Pump units are affixed to the skids on the inside of the packing
STEP 1 crates in order to help prevent damage from standard loading
For transportation purposes, use suitable lifting tools and and unloading. All pump openings are covered with blank flanges
attach lifting hooks to places marked on packing. Strictly or special protective caps to keep pump cavity clean and free of
observe applicable safety regulations for lifting heavy loads. debris.
NOTE: Do not lift pump by bearing housing. If pump is not to be installed or operated immediately, or
STEP 2 if pump is to be installed, but not operated immediately,
When lifting the pump, attach lifting hooks to outlet flanges the pump units must be preserved as indicated below:
as seen in Figure 1.
STEP 1
Store in a clean and dry location.

STEP 2
Apply acid and resin-free grease to all internal parts of the pump.

STEP 3
Ensure blank flanges or special protective caps covering
pump openings are properly attached.

STEP 4
Coat preservatives on all exposed shaft elements and places
that are not protected by paint.

STEP 5
Cover the pump and driver with plastic or waterproof canvas.
FIGURE 1 PUMP LIFTING

RSW-10000-E-01 3 REDSCREW PUMP

Section 3
Twin Screw install ation
The following installation instructions are to assist in the proper The required area of the pump location and the location of anchor
pump installation. Trouble-free operation of a pump begins with (foundation) bolts can be defined accordingly to the pump unit
proper installation practices and will also extend the life of your outline designation drawing supplied by RedScrew™.
pump. Should any questions arise during the installation process,
please contact the RedScrew™ Technological Service Department The proper measurement should be carried out to locate and hold
for assistance. the anchor (foundation) bolts in the correct place while directly
pouring the concrete. Each bolt should be installed in a pipe
Location sleeve. The pipe sleeve’s inside diameter should be approximately
three to four times that of the outside diameter of the anchor bolt.
The pump has been built to meet the requirements of a specific
Two methods are commonly used to secure and prevent bolts
capacity at a specific pressure. To meet these requirements,
from turning (see Figure 3).
consideration must be taken regarding the suction and discharge
sides of the pump during installation. This information must be
Option A: Weld a lug to the anchor bolt head to prevent bolt
provided to RedScrew™ engineers by the purchaser and specified
turning (see Figure 4).
according to the pre-planned location of the pump installation
site. If, after receipt, the location of the pump is changed and these
pre-planned conditions are altered, please consult RedScrew™
engineers immediately to ensure safe operation of the pump. Pipe Sleeve
Foundation Bolt

An appropriate amount of space must be kept for laying the pump

foundation. This is a critical pre-condition for pump assembly and
disassembly, installation, operation and maintenance.

It is suggested to locate the pump as close as possible to the

source of the media supply. Ideally, the pump location should
be clean and dry with enough space to perform the installation,
maintenance and preservation.

NOTE: If it is necessary to install the pump in a pit or cavity,

measurements must be taken and considered in an effort to
prevent flooding or any other foreseen challenge to the installa-
tion, maintenance or preservation of the pump.
FIGURE 4 FOUNDATION
Foundation
Ground foundation should be suitable to absorb vibration and Option B: The bolt may be a rod construction, bent at 90 degrees
provide rigid support for the entire pump unit. Generally, rein- below the pipe sleeve. Pack the space between the anchor bolt
forced concrete is used as a foundation material. and the sleeve to prevent concrete or grout form entering this
area. Anchor (foundation) bolts must be long enough to allow
20 mm to 40 mm (0.79 in. to 1.58 in.) of space for grouting under
the base-plate. When pump is level, the bolts should extend 6 mm
to 10 mm (0.24 in. to 0.4 in.) through the screw nuts.
Base-Plate
If the pump unit needs to be installed on a steel deck plate or
Grouting another structure, directly install the pump unit on the surface or
install as close as possible to the main structural parts, roof beams
or main walls. Support is needed to maintain the concentricity of
the pump and motor and to prevent damage caused by structures
or base-plates being out of shape.

Top of Foundation
FIGURE 3 GROUTING

Pour the liquid cement and sand to fill the space underneath the
base-plate. Mix the liquid through the pouring-hole on the base-
plate to remove any air in the liquid.

REDSCREW PUMP 4 RSW-10000-E-01

Section 3
Twin Screw i n s t a l l a t i o n ( CON T . )
Piping System applications. The net screen area should be approximately
5 to 8 times the flow cross-sectional area of the suction pipe.
Since the pump’s basic operating parts are designed to be affixed
However, if the viscosity of the media is in excess of 200 mm2/s,
on the two screws, extremely close running clearances exist
then approximately 10 to 20 times the pipe cross-sectional area
between the screws and the body; therefore, it is very important
is suggested for the net screen area. The maximum differential
to have the piping (especially the suction-side piping) cleaned
pressure is 0.01 MPa (1.45 psi). The strainer on the suction side can
thoroughly before connecting the piping to the pump flanges.
be used to prevent solids from entering into the pump and causing
damage to certain parts. Install pressure gauges on either side of
After the pump unit has been installed and secured on its
the strainer to indicate when the strainer should be cleaned. The
foundation, pipe connections may be installed.
installed strainer should be easy to maintain and clean.
NOTE: Please see pump outline drawing for location of all pipe
Generally, strainers can be used on all liquids except for those of
connections, flange sizes and other notes pertinent to piping.
an extremely high viscosity. In these cases, the strainer cannot be
Pipes should be as short and direct as possible. Use long radius
installed, therefore piping and accessory cleaning is mandatory.
elbows to change direction when needed.
Check Valve
When laying the suction and discharge piping and other supply
lines, there must be at least 1.2 times the overall pump length If the discharge piping system is subject to a high static head
(without drive unit) in front of the gear casing of the pump. and if the fluid handled flows back into the pump cavity when
stopping the pump, a check valve should be installed. This valve
Suction piping must be at least the same size of the inlet diameter; it will prevent hydraulic shock acting upon the pump, and most
is acceptable if the suction pipes are one class larger than the inlet. importantly, it allows for separately starting the pump in a parallel
For example, if the size of the inlet is 150 mm (6 in), the suction connection system.
pipes should be 200 mm (8 in). The pipe diameter (length of pipe
should be four (4x) times that of the pipe’s diameter) is used to Relief Valve
connect the suction pipes and the inlet. Discharge piping should Pressure relief valves should be installed between the discharge
be the same size as the diameter of the outlet. valve and the discharge flange of the pump in order to protect
both the pump and the piping systems. The relief valve should
All major piping parts, including suction pipes, discharge pipes, match the pressure and capacity of the pump, and can lead
valves and strainers, should be supported independently and the released fluid back to the source of supply. As positive
installed properly to avoid any unnecessary strain on the pump. displacement pumps, RedScrew™ pumps are equipped with a
The piping flanges must be properly aligned with the pump recycle valve to prevent pressure from building up. The starting
flanges. To check alignment, insert flange bolts through the pipe pressure of the recycle valve should be 0.15 MPa (21.76 psi) higher
and pump flange. If bolts are easily moved within the bolt holes than the pump’s rated pressure. If the discharge pipe is restricted
and if flange faces are parallel with each other, the piping is or shut off, the pressure of the pump will build up rapidly and the
properly aligned. recycle valve will open. However, only when 30% to 50% of fluid is
released back to the suction gravity, will the parts of the pump be
If the pump is required to operate with suction lift, the suction protected from being badly damaged. Therefore, all valves should
piping system must be properly made in relation to the original be kept open while the pump is in operation. The recycle valve on
design. the pump cannot be adjusted by capacity or pressure.

NOTE: NPSHa of suction piping must be larger than pump's NPSHr. Gauges
The pump cannot be expected to overcome deficiencies in the
suction piping system, such as narrow/thin runs of suction piping, A suitable meter must be installed to monitor and control the pump
numerous elbows, valves and excessively high points above pump while in operation. The pressure gauge and vacuum gauge can be
suction, etc. In such cases, cavitation will invariably occur and the separately installed on the inlet and outlet piping near the pump.
pump may not operate at normal capacity.
Coupling Alignment
Pump and pump accessories should be kept apart by valves to avoid Coupling angle deviation, radial deviation and axial clearance
any force while pressure testing or washing the piping system. should be kept at a minimum in order to prevent noises, vibration
and to reduce wear and tear on bearings and couplings.
Piping System Accessories
Suction Strainers NOTE: Coupling axial clearance, per specifications, should be
within 2 mm to 5 mm (0.08 in. to 0.2 in.). If using special coupling,
RedScrew™ suggests that suction strainers be installed on the please consult with the manufacturer’s regulations.
suction side of the pump at least temporarily until the new system
is deemed clean of solid residue. The screen area of the strainer RedScrew™ pump aggregate (including driver, base-plate and
should be as large as possible. Generally, the strainer screen should other accessories) has been aligned (coupling) prior to delivery.
be constructed of 40 meshes, and 20 or 10 meshes for high-viscosity However, stresses caused by lifting, transporting and pipe

RSW-10000-E-01 5 REDSCREW
Section 3
Twin Screw i n s ta l l at i o n ( C o n t. )
connecting can cause minor distortions that will disturb the Lubricating Oil
alignment. Therefore, realignment should be done while installing Gear oil in the gear housing is used to lubricate and cool timing
the pump after the following: gears of the pump and to splash-lubricate roller bearings.
RedScrew™ suggests using the same type of high-grade gear oil
Check coupling alignment after the base-plate has been leveled;
with anti-foaming agents, oxidation and corrosion inhibitors, and
after the piping is connected, make a final pre-startup coupling
an abrasion-resistant agent. It is suggested that the gear oil meet
alignment check; if the product to be pumped is high in
the following requirements:
temperature (for the first use), a hot coupling alignment should
be made once the pump has reached its operating temperature. ISO 150 VG
Viscosity at 50°C 80 – 165 cSt
The driver should be installed and connected according to the
190ºC – 200°C
specific instructions provided by the motor manufacturer. During Flash Point
(374ºF – 392ºF)
installation, please note the connection requirements for the
motor and pump. The direction of rotation of the motor and The general gear oils that RedScrew™ suggests using are:
pump must be aligned with the arrow indicating the direction of The Great Wall Industrial Gear Oil, No. 150#
the rotation on the pump. Mobil Industrial Gear Oil, No. 120#

If the pump and drive unit are connected, the pump must be The frequency at which the gear oil should be replaced:
primed with the medium prior to checking the direction of driver
rotation. New Pump Accumulative Total 260 hours
Intermittent Running Accumulative Total 600 -1,200 hours
CAUTION: The pump must not run dry, or sealing will be damaged! Continuous Running Accumulative Total 2,200 hours

Doweling When the pump is running, the oil level should be maintained at
After the pump unit has been running for approximately one the center of the sight glass, the lowest location should be seeable
week, the coupling must be checked for possible misalignment from the sight glass. When the pump is not running, the oil level
caused by pipe strain or temperature strain. This check must be should not exceed the highest location of the sight glass.
made immediately after the pumping unit is shut off, before it has
a chance to cool. If alignment is correct, the driver must now be Lubricating Grease
doweled on diagonal feet. Lubricate the double-row angular contact ball bearing by injecting
grease into the bearing using an oil gun or an oil canister.
Lubrication
For all RedScrew™ Twin Screw Pumps, lubricating oil and/or NOTE: Under normal operating conditions, apply grease once per
lubricating grease are used for lubricating the bearings and gears 800 accumulated hours.
of the pump (see Figure 5).
Use the same type of grease for every application. If the operating
temperature is too high or if the load is too heavy, please consult
2 the manufacturer of the grease that is being used.
1

FIGURE 5
1 Lubricating Oil Inlet 2 Grease Inlet

REDSCREW PUMP 6 RSW-10000-E-01

Section 4
Twin Screw oper ation
Pump Preparations STEP 7
Check that motor rotation is correct; refer to the rotation
The final pre-startup check is very important to avoid operational
directional mark located on the pump.
difficulties. Listed below are several key components to be checked
prior to pump operation:
Starting the Pump
STEP 1
Inspect all piping. Check individual piping support; check for leaks STEP 1
and unnecessary piping strain on the pump; flush all piping to Open the suction and discharge valves wide in order to keep
ensure removal of foreign material from the system; check that the entire piping system unobscured.
all valves and gauges are functional; check mesh-size suitability. NOTE: Ensure that all valves and devices on the suction and
STEP 2 discharge sides are opened before starting the pump.
Ensure pump cavity is filled with pump fluid. STEP 2A
STEP 3 If pump is installed with a heating jacket, introduce heating
Check that oil is at the proper level in the gear housing. Excessive medium and heat the pump to the temperature as described
oil will cause the gear housing to overheat (see Figure 6). in previous section.
STEP 2B
If pump is equipped with double mechanical seals, introduce
sealing liquid and monitor the sealing liquid system.
STEP 3
Rotate the coupling by hand to determine if rubbing or
binding occurs.
max

min

STEP 4
Start motor/driver.
STEP 5
The pump must be stopped if there is no capacity after
starting. Restart the pump after several minutes. If there is still
FIGURE 6 Oil Level of the Gear Casing no capacity, the cause must be determined. Please refer to the
Troubleshooting section of this manual for further instruction.
STEP 4
Check pressure gauges and all other meters. Running the Pump
STEP 5 STEP 1
Check all electrical equipment (i.e., cables, control lines and Check the pumping unit for unusual noise or vibration. Any
accessories). unusual vibration or change in sound must be investigated
and corrected to normal operating conditions.
If pump is jacketed for heating, heat the pump casing to the
prescribed temperature. Steam, hot water and hot oil can STEP 2
be used as a heating medium. According to the different Check bearing housing temperature. Bearing temperature
materials of the pump casing, select proper pressure for can safely rise to between 65°C and 75°C (149ºF and 167ºF).
heating medium within the limit of 0.2 to 0.8 MPa (29.01 to Pumped medium or spot environmental temperature should
116.03 psi). Inlet and outlet are located on the pump casing; be considered when determining whether temperature
therefore, the thermal difference between pumped fluid exceeds normal operating conditions.
and heating medium should be as small as possible in order
Bearing temperature up to 90°C (194ºF) is considered to be normal. Within
to avoid generating internal stress. Especially for cast-iron
this limit, the stability of the temperature is the best indicator of normal
pumps, the thermal difference between the pumps fluid and
operation. A sudden increase in temperature indicates that a bearing
the heating medium should be less than 50°C (122ºF).
problem is developing and the bearing should be checked immediately.
If the pump is installed with a double mechanical seal, then
sealing the liquid system is required. The pressure for sealing the CAUTION: Do not attempt to measure the temperature by hand!
liquid system should be 0.1 to 0.2 MPa (14.50 to 29.01 psi) higher
than that of the sealing box/cabinet. All rules and regulations Stopping the Pump
regarding sealing the liquid system should be adhered to as STEP 1
described in the Sealing Liquid System Instructions; Stop the motor and pump.
STEP 6 STEP 2
Check rotation shafts by rotating the coupling by hand to Close suction and discharge valves.
determine whether the pump shafts and motor shaft turn
freely. If any rubbing or binding occurs, the cause must be STEP 3
located and corrected before starting the pump. If pump is installed with a heating device, stop the heating
device first, then close the sealing system after cooling.
RSW-10000-E-01 7 REDSCREW PUMP
Section 5
Twin Screw T ROUBLESHOO T ING

Excessive Increase Shaft

Below No
Driver in Noise or Does Not Troubleshooting
Capacity Capacity
Temp. Vibrations Turn

No medium is stored within the pump.

• • Re-introduce the appropriate amount of pumped medium.

Suction pipes leak.

• • • • Check all direct connecting pipes between suction pipes and discharge pipes.

Insufficient suction conditions.

• Check piping. If the velocity of flow is too fast, the diameter of the pipes should be enlarged;
• • • if the viscosity of the medium is too high, heating measure should be taken.
• Clean the strainer if blocked.
Directional flow in suction piping changes suddenly.
• • • • Valve’s apertures are not functioning properly, and cavitation has most likely occurred.
• Completely open valves in order to correct pipeline.

Space between screws, screw and casing are enlarged causing wear and tear.
• • • Replace worn parts.

Large foreign matter or impurities among moving parts.

• • Counter-rotate pump shafts, remove foreign matter or impurities.
• If necessary, disassemble the pump and perform a maintenance check.

Internal components expand when over-heated.

• • Rotate pump shafts by hand after cooling down.
• Re-start pump.

Bearing is broken or there is a lack of oil in gear housing.

• • • • Disassemble the pump to replace broken bearing when it is necessary.
• Add gear oil per instructions previously described within this manual.

Incorrect direction of rotation.

• • Reverse the directional rotation of the driver.

Incorrect coupling alignment.

• • • • Realign coupling.

The pump revolving speed (N) is too low.

• Check motor.
• • Determine cause of low motor speed. Refer to manufacturer’s instructions to increase
revolving speed.

Discharge pressure is greater than operating pressure of pump, and the recycle valve has opened.
• • • Decrease discharge pressure.

Mechanical seals leak.

• • • Check and replace mechanical seal.

REDSCREW PUMP 8 RSW-10000-E-01

Section 6
Twin Screw routine & preventive maintenance
For special or custom pumps, please refer to the maintenance Quarterly Maintenance
instructions within this manual.
STEP 1
Check all foundation bolts, screws and hold-down bolts for
Daily Maintenance tightness.
STEP 1
Check oil level in gear housing. If necessary, disassemble STEP 2
screw plug from the top of the gear housing and apply oil to Change oil as previously described in this manual. Turn open
the center of the sight glass. draining screw plug of the gear housing, disassemble oil-input
STEP 2 screw plug and inject clean, light oil into resin gear housing.
Listen for unusual noise or vibration. Tighten screw plug, inject gear oil to the level of the sight
glass and tighten oil-input screw plug. Add grease for fore-
STEP 3 bearing housing as previously described in this manual.
Inspect pump shaft seal for leaks when pump is running.
Regarding mechanical seal installation, product vaporizes
Annual Maintenance
resulting in no observable leakage; however, for some
applications, a modest amount (3 mL/h to 5 mL/h) of leakage STEP 1
is acceptable. Check coupling alignment.
Coupling/Special Coupling: Please refer to Manufacturer’s Special STEP 2
Instruction in the Appendix. Check existing pump capacity, pressure and power
against pump and motor nameplate data. If pressure and
Driver: Please refer to Manufacturer’s Special Instruction in the
capacity have decreased excessively, the pump should be
Appendix.
disassembled and worn parts should be replaced. However, if
Special Accessories: If pump is provided with special accessories, pump performance is satisfactory, disassembly for inspection
for instructions regarding the maintenance of these accessories, is not required.
please refer to Manufacturer’s Special Instruction in the Appendix.

Weekly Maintenance
STEP 1
If pump is not in use for one week, open suction and
discharge valves, run idle pump under power.
STEP 2
Check operation of suction and discharge valves.

RSW-10000-E-01 9 REDSCREW PUMP

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PSG reserves the right to modify the information and illustrations contained in this document without prior notice. This is a non-contractual document. 06-2012

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Printed in China Copyright 2012 Pump Solutions Group (PSG®), A Dover Company RSW-10000-E-01