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BUSINESS COGNATE S.B.

YEAR 2O2O

TOPIC: TO INVESTIGATE THE LEADERSHIP STYLE ATJIA-


JIA SUPERMARKET AND ITS EFFECT ON EMPLOYEES.

NAME: SHANE RAMPAUL

SCHOOL: ST. BENEDICT'S COLLEGE

BUSINESS COGNATE SUBJECT: PRINCIPLES OF BUSINESS

TERRITORY: TRINIDAD

REGISTRATION NUMBER: 150058

TEACHER: MR. JOHN

DATE SUBMITTED:2020
TABLE- OF- CONTENTS
TABLE OF CONTENTS-PG I
OBJECTIVES-PG2

BACKGROUND OVERVIEW-PG 3. 5

METHODOLOGY-PG 6

METHOD OF PRESENTATION.PG 7

METHOD oF ANALYSIS/INTERPRETATIoN oF DATA-pG g

LIMITATIONS & CONCLUSION-PG 9

RECOMMENDATIONS- PG 10 & 11

APPENDIX. PG L2

REFERENCES I BTBLTOGRAPHY- PG 13

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OBJECTIVES

1) Determine leadership style of the business.

2l Determine effect on the employees performance.

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BACKGROUND OVERVIEW
In this background overview I will be writing about all the
different styles of leadership, how leadership styles affect the
performance of employees (pros and cons of leadership styles)
and why the topic is important.

There are many leadership styles such as the autocratic,


democratic and la- issez- affaire styles which are the most
common types in business. The autocratic style leader is a
leader that does not take the opinions of others into
consideration and gives demands to workers while a
democratic leader is a leader that does listen to the opinions of
others when making business decisions. A la- issez- affaire style
leader does not engage in discussion with workers in regards to
decision making and allows them to do as they please. These
definitions are important to know as lwill be using them when
writing about the pros and cons of these styles and how they
affect employees performance while also using them to
conduct my investigation into determining the leadership style
at Jia- Jia supermarket and it's effect on employees
perform a nce.

I will now write about how these leadership styles can


positively and negatively impact the performance of
employees. The autocratic style of leadership can positively
affect workers by keeping workers on task and can thrive under
consistency of work production that allows for the swift
completion of goals however this leadership style can come
with many disadvantages as it can allow for abuse of power
while discouraging creativity which can harm long term morale.
The advantages of a democratic style of leadership are that it
creates high employee morale and maximizes fairness which
can lead to high individual productivity while the disadvantages
are that it can accomplish goals slowly and can also promote
unclear or overlapping of worker roles causing the business to
operate less efficiently. The advantages of a la- issez- affaire
style of leadership are that it can encourage creativity and can
even yield high job satisfaction through self- rule while the
disadvantages are that this style can lack accountability as it
doesn't mentor staff which may foster potential time
management and individual inefficiency. lt can be seen that all
the leadership styles presented here have many advantages
and disadvantages that are unique to them and I will be using
them in my investigation to determine the effect of leadership
style on employees in a more in depth fashion.

I will now discuss why the topic of the effect of leadership


styles on the performance of employees is important and how

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It affects our society and economy. lt is important to know how
leadership styles affect employees as having a good leadership
style can positively impact the performance of employees by
increasing motivation and creating high job satisfaction which
creates a high level of productivity within a business. The
production levels of businesses on a large scale can also have a
monumental effect on our economy and therefore society. This
shows that the effect of leadership styles on employees can
affect the productivity of businesses and through them our
economy and society.

In conclusion, there are many leadership styles and they all


have their own unique effects on the performance of
employees and knowing exactly how they affect performance
on employees as well as the best leadership style for
productivity and worker satisfaction can heavily and directly
impact businesses and through them our economy and society.

5
METHODOLOGY
The data collection strategy to be used is a survey and the
instrument to be used for this survey is a questionnaire. A data
collection strategy is the strategy used to obtain data from an
individual or group of people in order to analyze that data in
order to turn it into information. The questionnaire that lwill
be using is a form of data collection and it can be defined as a
set of questions with a choice of answers devised for the
purposes of a survey or statistical study. There are many pros
and cons of a questionnaire, some pros are that they can be
filled out quickly in an efficient manner and respondents can
remain anonymous while some cons are that some answers
may be dishonest or misinterpreted and therefore they may be
difficult to analyze. The type of data to be collected will also be
qualitative. For my method of presentation I will be using a
series of charts and graphs to display the data collected from
the questionnaire. I will also be commenting on the data
received for my method of analysis. I will then interpret the
data to discover how the leadership style affects the
performance of employees.

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METHOD OF PRESENTATION
GEN DER:

Sales

r MALE- 33%

I FEMALE-66%

LEADERSHIP STYLE:

PERFORMANCE:
70%

60%

50%

40%
r Good performance
30% r Bad performance
20% r Columnl
to%
o%

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METHOD OF ANALYSIS
Thirty three percent of the employees were male and the
other sixty six percent were female. One hundred percent of
employees agreed that the supervisor or manager had always
taken the opinions of workers into consideration when making
decisions and allowed them to carry out business functions
with little to no supervision showing that the manager uses
both a democratic and la- issez- affaire style of leadership. Sixty
six percent of the employees stated that they were able to
work at their fullest potential and the other thirty three percent
were not able to do so. This shows that this business has an
adequate performance level due to having sixty six percent of
employees working at their fullest potential.

INTERPRETATION OF DATA
The data presented shows that the mixture of a democratic
and la- issez- affaire style of leadership contributed to and had
an adequate effect on the performance of employees as sixty
six percent of employees reported that they worked to their
fullest potential. This means that the workers may prefer to
have their opinions taken into consideration in decision making
as well as working with little to no supervision and to be able to
do as they please.
LIMITATIONS
Data may not be accurate due to respondents being
dishonest or misinterpreting the questions.
There was not enough time given to conduct more in
depth research.

CONCLUSION
It was found that the business was both LOO% democratic as
well as la- issez- affaire and the performance of employees was
determined to be at 66% therefore these leadership styles were
having a positive effect on the business.

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RECOMMENDATIONS

Even though the performance level of the empf


oyees were
fairfy good at sixty six percent, I bef ieve initiative
shoufd be
shown by the business to boost productivity as a maximized
empfoyee production level cannot be overestimated
especialfy
for smalf businesses. f n order to boost the productivity
level,
both employees and employers will have to work together
and
play their parts. one of the most important
recommendations
is the need for management to communicate
with employees
to ensure that they are motivated and happy. The manager
can
increase motivation by eliminating hygiene factors
to increase
motivating factors and job satisfaction. This can
be done by:
' Ensuring that employees receive a sufficient salary to meet
basic needs in order to satisfy physiological needs.

' Creating a better working environment that lives up to health


codes while providing security to satisfy safety
needs.
. organizing employees in groups and encouraging
communication between them to satisfy their sociaf
needs.

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. Showing recognition for good work and offering promotion to
satisfy self- esteem needs.

. Offering challenging workto develop the skills of employees


and give them a sense of achievement to satisfy their self-
actualization needs.

This will create job satisfaction according to Maslow's


hierarchy of human needs and will therefore create motivation
which will lead to increased productivity. The employees would
also have to play their part of engaging in the work as
management would not be able to boost productivity by
themselves. Management should also check on employees to
ensure work is being done but should not be authoritative. In
conclusiotr, increased communication between management
and workers while instilling factors to boost job satisfaction and
motivation can help in maximizing job productivity and output.

LL
REFERENCES/ Bt BLTOG RAPHY

. Principles of Business for CSEC by Peter Stimpson

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