Quality System Manual DOC. No. QSM - 07 REV. No. 00 Product Realisation Date Page No. 1 of 4
Quality System Manual DOC. No. QSM - 07 REV. No. 00 Product Realisation Date Page No. 1 of 4
Quality System Manual DOC. No. QSM - 07 REV. No. 00 Product Realisation Date Page No. 1 of 4
QSM - 07
QUALITY SYSTEM MANUAL
REV. No. 00
MP PRODUCT REALISATION
DATE 01.01.2013
PAGE No. 1 of 4
Realization of the product requires planning and development of the process necessary to carry out
the various operations. As such alignment of the process of planning for product realization along
with the other processes of QMS is done for satisfactory performance. In planning product
realization, the following are borne in mind to determine the appropriate requirements:
The organisation’s quality objectives and requirements of the product.
The various processes used, the documents generated and the resources utilized are
established and taken into account.
The product acceptance criteria which are determined, are then verified, validated,
monitored, inspected and tested to ensure conformity.
All records needed to provide evidence, that the realization process and the resulting
product meet specified requirements, are maintained.
Reference:
PURCHASE ORDER / SCHEDULE – Customer, ENQUIRY REGISTER (F-MKT-04),
CONTRACT REVIEW(Purchase order ,Customer DC), SUPPLIER RATING RECORD (F-PUR-
06), STOCK REGISTER (F-STR-04), DAILY PRODUCTION PLAN, (F-PDN-03), FINAL
INSPECTION REPORT (F-QA-08).
It is the practice of the organization to regularly review the various requirements related to the
products manufactured through internal meetings. This review of requirement is conducted prior to
acceptance of any order, commitment for supply to the customer. The following are ensured during
this process.
All products related requirements are defined.
The differences if any, from the previously stated requirements of the customers are
clarified and resolved.
The organisation has the ability to meet the all defined requirements. Records of all
reviews and action arising from them are maintained for reference.
All contract points are reviewed and recorded in the Customer purchase order.
Reference:
PURCHASE ORDER / (Customer)
CONTRACT REVIEW (Purchase order, Customer Dc)
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DOC. No. QSM - 07
QUALITY SYSTEM MANUAL
REV. No. 00
MP PRODUCT REALISATION
DATE 01.01.2013
PAGE No. 2 of 4
The organisation has established and maintained effective arrangements for communication with the
customers in relation to
Product information,
Enquiries, Contracts or order handling, including amendments, and
There is an effective customer feed back system where all the appreciations and
depreciations on the products and any other complaints if so happens are recorded and
communicated to all concerned persons, so that they are discussed and corrective actions
taken
Reference:
CUSTOMER SATISFACTION SURVEY (F-MKT-02)
CUSTOMER COMPLAINT REGISTER (F-MKT-03)
7.4 PURCHASING
7.4.1 PURCHASING PROCESS
The organisation will ensure that purchased product conforms to specified requirements.
The type and extent of control on the purchased product is defined, based on the effect of the
purchase on the final product.
‘List of Suppliers’ is maintained for approved suppliers.
Suppliers are approved on the basis of Price, Credit Period, Delivery time and Quality.
Monitoring their ability and rating the approved suppliers on a yearly basis will be followed
at the Organisation, which would enable deleting the names of suppliers - from the ‘List of
suppliers’- who do not perform to acceptable norms.
Reference:
LIST OF APPROVED SUPPLIERS (FPUR-01)
SUPPLIER RATING RECORD (F-PUR-05)
STOCK REGISTER (F-STR-04)
Reference:
The Organization verifies the purchased products to ensure the requirements specified in the
Purchase requisition are met.
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DOC. No. QSM - 07
QUALITY SYSTEM MANUAL
REV. No. 00
MP PRODUCT REALISATION
DATE 01.01.2013
PAGE No. 3 of 4
Reference:
PURCHASE REQUISITION & VERIFICATION (F-PUR-03)
The organization doesn’t have any process where the resulting output cannot be verified by
subsequent monitoring. Hence this clause is excluded.
PREPARED BY APPROVED BY
DOC. No. QSM - 07
QUALITY SYSTEM MANUAL
REV. No. 00
MP PRODUCT REALISATION
DATE 01.01.2013
PAGE No. 4 of 4
Reference
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