AppDynamics Certified Associate Administrator Preparation Guide

AppDynamics
Certified Associate
Administrator
Certification Preparation Guide
September 2020
Notice
The information and materials included in this presentation (collectively, the “Materials”) are the confidential
and proprietary information of AppDynamics LLC (the “Company”). No part of the Materials may be reproduced,
distributed, communicated or displayed in any form or by any means, or used to make any derivative work,
without prior written permission from the Company. © 2020 AppDynamics LLC. All rights reserved.
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considered nominative fair use under trademark law.
© 2020 Cisco and/or its affiliates. All rights reserved. 2

AppDynamics is part of Cisco.
APPDYNAMICS CERTIFICATION PROGRAM
Table of Contents
• Disclaimer 4
• Exam Overview 5
• Intended Audience 6
• Minimum Competency to Succeed on the Exam 7
• Registration and Administration 10
• Pre-requisite Knowledge and Skills Assumed but not Tested 12
• Recommended Product Experience 13
• Recommended Learning 14
• Section Titles & Weights 19
• Objectives & Reference Materials 20

Disclaimer
This exam preparation guide is designed to provide candidates for the AppDynamics Certified Associate Performance
Analyst certification with pertinent pieces of information to enable preparation for the exam, including references to study
resources and ways to interpret and prepare for the topics assessed on the exam.
Please be aware that reading this guide in no way ensures a passing score on the certification exam, nor is it a substitute for
gaining the practical experience that may be necessary in order to achieve a passing score.

Exam Overview
Number of Items
• Each version of the AppDynamics Certified Associate Administrator exam is a 60-65
question exam written in English.
Passing Score
• The passing score for each version of the current exam is 62%.
Time Limit
• The time limit for the exam is 105 minutes.
• The total approximate seat time is 105 + 15 minutes.
• The total seat time includes times allotted for the Non-Disclosure Agreement (NDA) and
surveys.
• Please note, the NDA and surveys are administered as untimed sections of the exam.

Intended Audience
The AppDynamics Certified Associate This may include the following Application
Administrator exam is intended for Performance Management (APM) related
individuals who configure and manage titles, functions and/or responsibilities:
AppDynamics technologies, to enable • Administrators
performance management professionals to
monitor systems, applications, and
• Architects
business process performance. They • Consultants
should have the knowledge and skills • System Engineers
required to configure, instrument, optimize
and otherwise prepare for the effective
• Systems Implementers
use of AppDynamics core Application
Performance Manager, Application
Analytics, and End User Monitoring.

Minimum Competency to Succeed on the Exam
The minimally competent candidate for the exam should have

knowledge and/or experience with the following:
• Basic awareness of one or more of the following: Java, .NET, PHP, Node.js,
Python
• Basic knowledge of XML
• Knowledge of web-application design, web services, and common service
frameworks
• Advanced knowledge of Windows or Linux
• Experience troubleshooting and solving software-related issues

Minimum Competency to Succeed on the Exam (Cont’d)
• Understand user permissions in the context of Windows or Linux

• Understand how web applications, such as request and response
transactions, can map the AppDynamics Intelligent Platform architecture
• Understand agent deployment and validation
• Install the agent
• Review Business Transaction Auto discovery strategy and update if required
• Create up to 5 Business Transactions per tier
• Review backend grouping strategy and update them if necessary

Minimum Competency to Succeed on the Exam (Cont’d)
• Create health rules, alerts, and policies

• Import and customize pre-created dashboards templates
• Explore, test, and configure basic Business Transaction detection rules
• Troubleshoot Business Transactions using flow maps, snapshots, metric
browser, diagnostics sessions, events
• Extend monitoring capabilities by using custom entry points, exit points,
information points, data
• Address potential issues by setting up custom dashboards, health rules,
actions, policies, and runbook automation

Registration and Administration
This exam is administered online through our Learning Management System.

Candidates can request registration for the exam at:
learn.appdynamics.com/certifications/administrator
Candidates will need the following in

order to take the AppDynamics Certified
Associate Administrator exam:
• A laptop running Windows or Mac OS
• The latest version of a major web browser such
as: Internet Explorer, Chrome, Firefox or Safari

Preparing for the Exam

Pre-requisite Knowledge and Skills Assumed but not Tested
Successful candidates for the AppDynamics Certified Associate Administrator

exam should possess the following pre-requisite knowledge and skills that are
essential to succeeding on the exam but not assessed on the exam:
• Experience with XML
• Experience with JSON
• Power user knowledge of Windows or Linux
• General knowledge of the usage of REST API
• Experience troubleshooting and solving software related issues
• Knowledge of one or more of the following: Java, .NET, PHP, Node.js, Python
• Knowledge of web application design, web services and common service frameworks

Recommended Product Experience
We recommend that candidates have approximately six months of experience

(~200-500 hours, depending on frequency of use) with the following tasks in regard
to the AppDynamics Platform:
• Administering the Platform
• Installing and Configuring Agents
• Monitoring Alerts and Validating Responses
• Creating and Maintaining Dashboards
• Using Data Collectors and Database Collectors
• Managing Users, Groups, Roles and Permissions

Recommended Learning ! Please use an incognito window in your browser if
you are having trouble accessing the following links
We recommend completing the training outlined in the Administrator Track. Certain material will only be available
to you with a Premium subscription. For reference purposes, we have included brief descriptions of the topics you
will be able to access and use with Standard vs Premium.
Premium Administrator Learning Plan
This learning plan is designed for Architects, Administrators, Consultants, and Engineers who will install,
administer and upgrade the AppDynamics platform. This learning plan contains self-paced and instructor-led
training options.
Like the Administrator role, the Administrator learning plan has two levels. The first level is for individuals who
manage AppDynamics in either SaaS or on-premises environments. You will learn to recognize, analyze, and
potentially remediate performance issues, as well as install, configure, instrument, and optimize agents. The
second level provides additional configuration and optimization techniques that only apply to on-premises
administrators.
This plan will not fully prepare you to pass an AppDynamics Administrator certification exam, but it will teach
you to use AppDynamics with confidence and so that you can gain the real-world knowledge and experience
needed to prepare you for certification.

Recommended Learning (Cont’d) !
Premium Access Only Standard & Premium Access
Learning Plan Structure Part 1 Instructor-led Learning Plan Structure Part 1 Self-paced
• APM 211 Introduction to AppDynamics (3.5 hrs) • Introduction to AppDynamics and APM Delivery Philosophy (10 min)
(7 min) • APM Success – Runbook (20 min)
• APM 212 Troubleshooting Basics (3.5 hrs) • APM Essentials (1 hr 5 min) • Applications and Network Problem
• APM 213 Advanced Troubleshooting and Tools (3.5 hrs) • Troubleshooting Tools (25 min) Diagnosis (9 min)
• Transaction and Data Configuration • The AppDynamics Network Visibility
• APM 214 Monitoring the Health of your Application (3.5 hrs) (45 min) Solution (7 min)
• APM 221 Strategy & Business Transaction Discovery (3.5 hrs) • Monitoring Your Application (42 min) • Network Visibility Metrics (11 min)
• Troubleshooting Scenarios (24 min) • Diagnosing Network Problems (15 min)
• APM 222 Managing Business Transactions (3.5 hrs) • On-Demand Lab Environment (No set • Network Visibility Installation and
• APM 223 Proactive Monitoring and Dashboards (3.5 hrs) time) Configuration (9 min)
• APM Success – Establishing an APM • The Power of Database Visibility (11
• APM 224 Advanced Troubleshooting and Monitoring (3.5 hrs) Strategy (15 min) min)
• Advanced Business Transaction Detection – • APM Success – Defining Relevant Key • Planning for App Agent Installation (9
Performance Indicators. (10 min) min)
Manually Detect Your Business Transactions Self-paced (15 min)
• APM Success – Identifying Proper • Overview of App Agent Configuration
Business Transactions (12 min) (9 min)
• APM Success- Optimizing Application • Troubleshooting Agent Installation with
Flow Maps (15 min) Log Files (9 min)
• APM Success – Establishing Proactive • Managing App Agents (13 min)
• Candidates with a Standard Subscription should have access to all the self- Health Rules (10 min) • Editing Node Level Properties (13 min)
paced content listed on the right-hand side. Premium users have access to • APM Success – Using Lower
Standard and Premium content. Environments as Troubleshooting Tools
(10 min)
• No set time: There is no estimated time for how long it will take to complete • APM Success – Correlating Data with
this section Performance Goals (10 min)
• APM Success – Applying a Continuous

Premium Access Only On Premises Administration I
In this course you will start with a refresher of all that can make up an On Premises AppDynamics deployment.
Learning Plan Structure Part 2 Instructor-led
You will then learn about key aspects of a successful On Premises Controller installation, from pre-installation
considerations, through Controller sizing, Agent footprint and sizing of the Events Service Cluster. The course
• Essential Administrator Functions I (7 hrs) will also dive into the various interfaces used to administer the Controller and guide you through administration
of the Controller AppServer, how to undertake backups of the distinct types of information held in the
• Essential Administrator Functions II (7 hrs) Controller, how you can restore that information and how you manage where the Controller records all its data.
• On Premises Administration I (3.5 hrs)
• On Premises Administration II (3.5 hrs) On Premises Administration II
• Installing Application and Machine Agents (3.5 hrs)
In this course you will learn about working with the Glassfish AppServer that hosts the AppDynamics Controller,
from administration of the Controller log files to Glassfish’s own logging settings and how to reset the Glassfish
root password. You will learn how the Controller license is applied and what to do when a new license needs to
Essential Administrator Functions I be administered. The course will explore how to use the Controller’s Administration interface, from controlling
Accounts to managing the global-level configuration settings. It will also outline how to export and import these
settings via the REST interface. Finally, the course will outline the principles of using AppDynamics to monitor
In this course you will learn how to best define AppDynamics applications to match your actual application your AppDynamics deployment, looking at what specific performance metrics should be tracked.
environment, how users and groups are defined and managed and what options are available for configuring
authentication and authorization to work best for you. You will explore how to control visibility of sensitive data
along with applying a licensing strategy to ensure only permitted applications are able to post metrics.
Additionally, you will learn about the options for importing and exporting specific application configuration,
which helps when you want to re-use settings across different AppDynamics environments.
Essential Administrator Functions II
In this course you will learn how to fine-tune your approach to Business Transaction Detection, looking at
Installing Application and Machine Agents enabling and disabling of Detection Rules in conjunction with precedence rules, priority and the use of
Discovery Sessions to help expose candidate Business Transactions. You will also learn how to control precisely
what Business Transactions are monitored using Cleanup and Lockdown, plus gain insight into Best Practices
In this course you will learn how to: of managing Business Transactions. This course will teach you how to review individual node performance and
• Install and upgrade the Java App Agent, .NET App Agent, Dynamic App Agent and Standalone Machine
explain the principles of how Nodes become historical or disconnected. Finally, the mechanisms enabling
Agent AppDynamics Extensions will be explained, plus ways in which other systems can integrate with AppDynamics
• Troubleshoot installation issues using log files
using the REST API and a close look at how some of the more common integrations with AppDynamics are
• Allocate licenses achieved.
• Name agents
• Automate agent deployment
• Find and install Machine Agent Extensions

Course Launch Links
Learning Plan Structure Self-paced
• Introduction to AppDynamics and APM • Advanced Business Transaction Detection – Manually Detect Your
Business Transactions
• APM Essentials
• Troubleshooting Tools
• Applications and Network Problem Diagnosis
• Transaction and Data Configuration

• The AppDynamics Network Visibility Solution
• Monitoring Your Application

• Network Visibility Metrics
• Troubleshooting Scenarios
• Diagnosing Network Problems
• On-Demand Lab Environment

• Network Visibility Installation and Configuration
• APM Success – Establishing an APM Strategy

• The Power of Database Visibility
• APM Success – Defining Relevant Key Performance Indicators

• Planning for App Agent Installation
• APM Success – Identifying Proper Business Transactions

• Overview of App Agent Configuration
• APM Success- Optimizing Application Flow Maps

• Troubleshooting Agent Installation with Log Files
• APM Success – Establishing Proactive Health Rules

• Managing App Agents
• APM Success – Using Lower Environments as Troubleshooting Tools

• Editing Node Level Properties
• APM Success – Correlating Data with Performance Goals

• APM Success – Applying a Continuous Delivery Philosophy
Only accessible if authenticated as a
• APM Success – Runbook subscription user

Additional Learning Resources
Cisco DevNet offers additional content that may be useful in your preparation for an exam. More information is
available at: developer.cisco.com/site/appdynamics

Section Titles & Weights
Section Weight The section weights included in this guide are intended to
illustrate how much of the exam is devoted to the topics
Installing and Configuring Agents 15% listed.
Creating and Maintaining Dashboards 16% In fact, the percentages directly map to the number of
questions on the exam. For example, if there were ~60
Managing Data Collectors 8% questions on each version of the exam, and Section 1, was
15% of the exam, 9 questions (approximately) on the exam
Utilizing Database Collectors 10% would be from Section 1.
Standards and Conventions 2% Section 1 = 15% ~ (60*0.15) = 9
Alerts and Responses 11% Please be warned that section weights are NOT used to
calculate your score.
Error Handling and Exceptions 30%
Scoring is far more complicated as exam questions may be
System Access and Security 8% given different weights based on their overall importance.
Because some questions may have different point values
Total 100% assigned to them, section weights and exam scores do not
always have a one-to-one correlation.

Objectives & Reference Materials
Guidance: Platform Version:

The following pages are provided to introduce As of the date of this publication, current versions of
certification candidates to the range of incremental the AppDynamics Certified Associate Administrator
reference materials that are available to supplement exam are based on v4.4 of the AppDynamics Platform,
the recommended formal AppDynamics University and the expectation that candidates should have ~200-
courses. Details of available training deliverables can 500 hours of practical experience post its release.
be found at education.appdynamics.com In addition, all exams are designed in anticipation that
These references are not definitive, but are rather a candidates should be sufficiently skilled that they are
subset intended expand a candidate’s realm of able to apply their knowledge to existing on-premises
knowledge, and help facilitate additional hands-on installations, that may be using previous platform
practical experience with the AppDynamics Platform, versions, or the latest SaaS release… where, when and
in order to prepare for an exam. as may be appropriate.
Additional relevant reference materials can always be Searching at www.appdynamics.com/support for
found by searching at version-specific content will permit a candidate to
www.appdynamics.com/support review any nuances between their current version and
v4.4

Objectives & Reference Materials (Cont’d)
Installing and Configuring Agents References (#1)
Installing and Configuring Java Agents • https://docs.appdynamics.com/display/PRO44/Install+the+Java+Agent
• https://docs.appdynamics.com/display/PRO44/Configure+the+JavaScript+Agent
• https://docs.appdynamics.com/display/PRO44/Java+Agent+Configuration+Properties
• https://docs.appdynamics.com/display/PRO44/Upgrade+the+Java+Agent
• https://docs.appdynamics.com/display/PRO44/Troubleshooting+Java+Agent+Issues
• https://docs.appdynamics.com/display/PRO44/Tune+Java+Agent+Performance
• https://docs.appdynamics.com/display/PRO44/Java+Agent+Logging
Installing and Configuring .NET Agents • https://docs.appdynamics.com/display/PRO44/Install+the+.NET+Agent
• https://docs.appdynamics.com/display/PRO44/Configure+the+.NET+Agent
• https://docs.appdynamics.com/display/PRO44/.NET+Agent+Configuration+Properties
• https://docs.appdynamics.com/display/PRO44/Manage+Windows+Performance+Metrics
• https://docs.appdynamics.com/display/PRO44/Administer+the+.NET+Agent
• https://docs.appdynamics.com/display/PRO44/Upgrade+the+.NET+Agent
• https://docs.appdynamics.com/display/PRO44/.NET+Agent+Logging

Installing and Configuring Machine Agents • https://docs.appdynamics.com/display/PRO44/Standalone+Machine+Agent
• https://docs.appdynamics.com/display/PRO44/Standalone+Machine+Agent+Require
ments+and+Supported+Environments
• https://docs.appdynamics.com/display/PRO44/Install+the+Standalone+Machine+Agent
• https://docs.appdynamics.com/display/PRO44/Standalone+Machine+Agent+Configu
ration+Property+Reference
• https://docs.appdynamics.com/display/PRO44/Verify+the+Standalone+Machine+Age
nt+Installation
• https://docs.appdynamics.com/display/PRO44/FAQs+and+Troubleshooting
Installing and Configuring Database Agents • https://docs.appdynamics.com/display/PRO44/Prepare+to+Install+the+Database+Agent
• https://docs.appdynamics.com/display/PRO44/Database+Visibility+Permissions
• https://docs.appdynamics.com/display/PRO44/Administer+the+Database+Agent
• https://docs.appdynamics.com/display/PRO44/Upgrade+the+Database+Agent
• https://docs.appdynamics.com/display/PRO44/Verify+the+Database+Agent+Installation
• https://community.appdynamics.com/t5/Knowledge-Base/Release-Upgrade-
Checklist-for-Database-Agents/ta-p/32098
• https://docs.appdynamics.com/display/PRO44/Configure+WMI+Permissions+and+Security

Installing and Configuring App Server • https://docs.appdynamics.com/display/PRO44/Install+App+Server+Agents
Agents • https://docs.appdynamics.com/display/PRO44/Administer+App+Server+Agents
• https://docs.appdynamics.com/display/PRO44/Manage+App+Agents
• https://docs.appdynamics.com/display/PRO44/App+Agent+Node+Properties
Using End User Monitoring • https://docs.appdynamics.com/display/PRO44/Overview+of+End+User+Monitoring
• https://docs.appdynamics.com/display/PRO44/Browser+Real+User+Monitoring
• https://docs.appdynamics.com/display/PRO44/Set+Up+and+Access+Browser+RUM
• https://docs.appdynamics.com/display/PRO44/Browser+RUM+Supported+Environments
• https://docs.appdynamics.com/display/PRO44/Browser+Synthetic+Monitoring
• https://docs.appdynamics.com/display/PRO44/Synthetic+Private+Agent
• https://docs.appdynamics.com/display/PRO44/Install+the+Synthetic+Private+Agent
The Universal Agent • https://docs.appdynamics.com/display/PRO44/AppDynamics+Universal+Agent
Troubleshooting Agent Issues • https://community.appdynamics.com/t5/Knowledge-Base/Troubleshooting-Agent-
Issues-FAQs/ta-p/30583

Creating & Maintaining Dashboards References
Utilizing Dashboards • https://docs.appdynamics.com/display/PRO44/Server+Dashboard
• https://docs.appdynamics.com/display/PRO44/Network+Dashboard
• https://docs.appdynamics.com/display/PRO44/Crash+Dashboard
• https://docs.appdynamics.com/display/PRO44/Mobile+App+Dashboard
• https://docs.appdynamics.com/display/PRO44/Monitor+Applications+with+the+IoT+
Dashboards
Creating and Customizing Dashboards • https://docs.appdynamics.com/display/PRO44/Custom+Dashboards
• https://docs.appdynamics.com/display/PRO44/Create+and+Manage+Custom+Dashb
oards+and+Templates
• https://docs.appdynamics.com/display/PRO44/Import+and+Export+Custom+Dashbo
ards+and+Templates+Using+the+UI
• https://community.appdynamics.com/t5/Knowledge-Base/Dashboard-Do-s-and-Don-
ts/ta-p/24185
Dashboard Widgets • https://docs.appdynamics.com/display/PRO44/Widgets
KPIs and Metrics • https://docs.appdynamics.com/display/PRO44/KPI+Metrics+in+Network+Dashboard+
and+Application+Flow+Map
Dashboard Permissions • https://docs.appdynamics.com/display/PRO44/Custom+Dashboard+Permissions

Utilizing Database Collectors References
Using Database Collectors • https://docs.appdynamics.com/display/PRO44/Database+Visibility
• https://docs.appdynamics.com/display/PRO44/Overview+of+Database+Visibility
• https://docs.appdynamics.com/display/PRO44/Access+Database+Visibility+from+Ap
plication+Monitoring+Views
• https://docs.appdynamics.com/display/PRO44/Database+Visibility+Supported+Enviro
nments
• https://docs.appdynamics.com/display/PRO44/Monitor+Databases
• https://docs.appdynamics.com/display/PRO44/Add+Database+Collectors
• https://docs.appdynamics.com/display/PRO44/Configure+the+Database+Agent+to+
Monitor+Server+Hardware
Database Security and Permissions • https://docs.appdynamics.com/display/PRO44/Database+Visibility+Permissions
• https://docs.appdynamics.com/display/PRO44/Required+Monitored+Host+Permissions
• https://docs.appdynamics.com/display/PRO44/Enable+SSL+and+SSH+for+Database+
Agent+Communications
Database Licensing • https://docs.appdynamics.com/display/PRO44/Add+Database+Licenses

Managing Data Collectors References
Implementing Data Collectors • https://docs.appdynamics.com/display/PRO44/Data+Collectors
Sensitive Data and Security • https://docs.appdynamics.com/display/PRO44/Sensitive+Data+Collection+and+Security
• https://docs.appdynamics.com/display/PRO44/Filter+Sensitive+Data
• https://docs.appdynamics.com/display/PRO44/Analytics+and+Data+Security
Using Transaction Analytics • https://docs.appdynamics.com/display/PRO44/Collect+Transaction+Analytics+Data
• https://docs.appdynamics.com/display/PRO44/Analytics+Data+Sources
Standards and Conventions References

Establishing and Maintaining Standards and • https://docs.appdynamics.com/display/PRO44/Install+App+Server+Agents#InstallAp
Naming Conventions pServerAgents-TierandNodeNamingGuidelines
• https://docs.appdynamics.com/display/PRO44/Configure+Page+Identification+and+
Naming

Alerts and Responses References (#1)
Creating and Maintaining Health Rules • https://docs.appdynamics.com/display/PRO44/Health+Rules
• https://docs.appdynamics.com/display/PRO44/JMX+Health+Rules
• https://docs.appdynamics.com/display/PRO44/Configure+Health+Rules
Monitoring Health Rule Events • https://docs.appdynamics.com/display/PRO44/Troubleshoot+Health+Rule+Violations
• https://docs.appdynamics.com/display/PRO44/Monitor+Events
• https://community.appdynamics.com/t5/Knowledge-Base/Policy-and-Health-Rule-
Configuration-Matrix/ta-p/14985
• https://docs.appdynamics.com/display/PRO44/Configure+Machine+Health+Rules%2
C+Policies%2C+and+Alerts
• https://docs.appdynamics.com/display/PRO44/Database+Health+Rules+and+Alerts
• https://docs.appdynamics.com/display/PRO44/Configuration+Import+and+Export+API
Creating and Managing Actions • https://docs.appdynamics.com/display/PRO44/Actions
• https://docs.appdynamics.com/display/PRO44/Diagnostic+Actions
• https://docs.appdynamics.com/display/PRO44/Remediation+Actions
• https://docs.appdynamics.com/display/PRO44/Custom+Actions
• https://docs.appdynamics.com/display/PRO44/Build+a+Custom+Action

Alerts and Responses References (#2)
Creating and Monitoring Policies • https://docs.appdynamics.com/display/PRO44/Policies
• https://docs.appdynamics.com/display/PRO44/Configure+Policies
• https://community.appdynamics.com/t5/Knowledge-Base/Why-aren-t-my-health-
rule-policies-triggering/ta-p/31881
Using Server Monitoring • https://docs.appdynamics.com/display/PRO44/Monitor+Your+Servers+using+Server+
Visibility
• https://docs.appdynamics.com/display/PRO44/Server+Visibility
• https://docs.appdynamics.com/display/PRO44/Dynamic+Monitoring+Mode+and+Ser
ver+Visibility
• https://docs.appdynamics.com/display/PRO44/Monitor+Databases+and+Database+S
ervers
• https://docs.appdynamics.com/display/PRO44/Configure+the+Database+Agent+to+
Monitor+Server+Hardware
Alerting Extensions • https://www.appdynamics.com/community/exchange/extension/appdynamics-
servicenow-rest-api-alerting-extension
Monitoring Application Agent Licenses • https://docs.appdynamics.com/display/PRO44/License+Management

Error Handling and Exceptions References (#1)
Creating Errors and Exceptions • https://docs.appdynamics.com/display/PRO44/Errors+and+Exceptions
• https://docs.appdynamics.com/display/PRO44/Error+Detection
Managing Error and Exception • https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-exclude-errors-
Configurations and-exceptions-from-detection/ta-p/13968
• https://community.appdynamics.com/t5/Knowledge-Base/Expected-Errors-or-
Exceptions-Are-Not-Showing-Up/ta-p/13952
Locating Snapshots • https://docs.appdynamics.com/display/PRO44/Transaction+Snapshots
• https://docs.appdynamics.com/display/PRO44/Network+Request+Snapshots
Capturing Snapshots with Diagnostic • https://docs.appdynamics.com/display/PRO44/Transaction+Snapshot+Collection
Sessions • https://docs.appdynamics.com/display/PRO44/Diagnostic+Sessions
Monitoring Events • https://docs.appdynamics.com/display/PRO44/Monitor+Events
• https://docs.appdynamics.com/display/PRO44/Alert+and+Respond+API
Establishing Procedures to Identify • https://docs.appdynamics.com/display/PRO44/Alert+and+Respond
Problems
Reporting Application Performance • https://docs.appdynamics.com/display/PRO44/Reports

Identifying Slow, Error and Stalled Business • https://docs.appdynamics.com/display/PRO44/Business+Transactions
Transactions • https://docs.appdynamics.com/display/PRO44/Slow+Response+Times
• https://docs.appdynamics.com/display/PRO44/Transaction+Thresholds
• https://docs.appdynamics.com/display/PRO44/Configure+Browser+RUM+Performan
ce+Thresholds
• https://docs.appdynamics.com/display/PRO44/Configure+Mobile+Network+Request+
Thresholds
• https://community.appdynamics.com/t5/Knowledge-Base/Why-are-snapshots-
missing-in-the-Controller/ta-p/19047
Evaluating Server Performance Metrics • https://docs.appdynamics.com/display/PRO44/View+Server+Metrics+From+Applicati
on+Context
• https://docs.appdynamics.com/display/PRO44/Metric+Data+Resolution+Over+Time
• https://docs.appdynamics.com/display/PRO44/Flow+Maps
• https://community.appdynamics.com/t5/Knowledge-Base/Why-are-snapshots-
missing-in-the-Controller/ta-p/19047
Defining Scheduled Reports • https://docs.appdynamics.com/display/PRO44/Dashboards+and+Reports
• https://docs.appdynamics.com/display/PRO44/Administer+the+Reporting+Service

Creating and Monitoring Backend System • https://docs.appdynamics.com/display/PRO44/Backend+Detection+Rules
Configurations • https://docs.appdynamics.com/display/PRO44/Java+Backend+Detection
• https://docs.appdynamics.com/display/PRO44/.NET+Backend+Detection
• https://docs.appdynamics.com/display/PRO44/Exit+Point+Detection+Rules
Analyzing Business Transaction • https://docs.appdynamics.com/display/PRO44/Business+Transaction+Performance
Performance Metrics • https://docs.appdynamics.com/display/PRO44/Call+Graphs
• https://docs.appdynamics.com/display/PRO44/Call+Graph+Settings

System Access and Security References
Creating and Managing Users and Groups • https://docs.appdynamics.com/display/PRO44/Manage+Users+and+Groups
• https://docs.appdynamics.com/display/PRO44/User+Management
• https://docs.appdynamics.com/display/PRO44/User+Preferences
• https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-manage-users-
as-an-admin/ta-p/23286
Defining Roles and Permissions • https://docs.appdynamics.com/display/PRO44/Roles+and+Permissions
• https://docs.appdynamics.com/display/PRO44/Account+Permissions
• https://docs.appdynamics.com/display/PRO44/Application+Permissions
• https://docs.appdynamics.com/display/PRO44/Business+iQ+Analytics+Permissions
• https://docs.appdynamics.com/display/PRO44/End+User+Monitoring+Permissions
• https://docs.appdynamics.com/display/PRO44/Server+Visibility+Permissions

Here is a full list of certifications that are offered:
• AppDynamics Certified Associate Performance Analyst
• AppDynamics Certified Associate Administrator
• AppDynamics Certified Implementation Professional
Learn more and register here.

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AppDynamics Certified Associate Administrator Preparation Guide

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AppDynamics

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The minimally competent candidate for the exam should have

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• Understand user permissions in the context of Windows or Linux

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• Create health rules, alerts, and policies

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This exam is administered online through our Learning Management System.

Candidates will need the following in

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Successful candidates for the AppDynamics Certified Associate Administrator

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We recommend that candidates have approximately six months of experience

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Premium Administrator Learning Plan

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• Transaction and Data Configuration

• Monitoring Your Application

• On-Demand Lab Environment

• APM Success – Establishing an APM Strategy

• APM Success – Defining Relevant Key Performance Indicators

• APM Success – Identifying Proper Business Transactions

• APM Success- Optimizing Application Flow Maps

• APM Success – Establishing Proactive Health Rules

• APM Success – Using Lower Environments as Troubleshooting Tools

• APM Success – Correlating Data with Performance Goals

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Standards and Conventions 2% Section 1 = 15% ~ (60*0.15) = 9

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Guidance: Platform Version:

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Standards and Conventions References

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Learn more and register here.

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