1.

Business ethics deals primarily with

A. Social responsibility.
B. The pricing of products and services.
C. Moral obligation.
D. Being unfair to the competition.
ANSWER: C

2. Ethics are important because

A. Suppliers prefer to deal with ethical companies.
B. Customers prefer to deal with ethical companies
C. Employees prefer to deal with ethical companies.
D. All of the choices.
ANSWER: D

3. According to the concept of moral intensity, a worker is most likely to behave ethically and legally when

A. A manager observes his or her behavior closely.

B. The worker has intense morals
C. The consequences of the act are minor.
D. The consequences of the act are substantial.
ANSWER: D

4. Benefits derived from social responsibility include

A. Enhanced organizational efficiency
B. Producing better products
C. Attracting people who want to work for the firm
D. both a & c
ANSWER: D

5. According to concept of moral laxity, workers will often behave unethically because
A. They have planned to be unethical.
B. They come from dysfunctional families.
C. Other issues seem more important at the time.
D. Management pressures them into unethical behavior.
ANSWER: C

6. Unethical behavior is often triggered by

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 A. Pressure from higher management to achieve goals.
B. An organizational atmosphere that condones such behavior.
C. Both a & b
D. A system of checks and balances.
ANSWER: C

7. Building a sustainable environment includes

A. Developing a green supply chain
B. Omitting hazardous emissions
C. Both a & b
D. Writing a code of ethics
ANSWER: C

8. Fairness in employment practices centers on

A. Hiring no family members or friends.
B. Giving people equal rewards for accomplishing the same tasks.
C. Obeying equal employment opportunity legislation.
D. Avoiding conflicts of interest.
ANSWER: B

9. The stakeholder view of social responsibility states that organizations must respond to the needs of

A. Employees and customers.

B. Shareholders and owners.
C. All interested parties.
D. All those who might sue the organization.
ANSWER: C

10. A firm is said to have good corporate social performance when

A. Stockholders invest in socially responsible causes.
B. Charitable deductions are automatically deducted from pay without the consent of employees.
C. The company has not been convicted of ethical violations for five consecutive years.
D. Stakeholders are satisfied with its level of social responsibility.
ANSWER: D

11. A socially responsible mutual fund will only purchase stocks in companies that
A. Have a no-smoking policy in place.
B. Have a culturally diverse management team.
C. Hire some job candidates who are HIV positive.
D. Have good social performance.
ANSWER: D

12. A whistle blower is an employee who

A. Exposes organizational wrongdoing.
B. Complains a lot to company management.
C. Engages in unethical behavior.
D. Referees disputes with other employees.
ANSWER: A

13. Which one of the following approaches to creating an ethical and socially responsible workplace is
likely to be the most powerful?

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 A. Passing out buttons with the statement "Just Say No to Bad Ethics"
B. Placing posters about ethics throughout the organization
C. Top management acting as models of the right behavior
D. Including a statement about ethics and social responsibility in the employee handbook
ANSWER: C

14. A recommended way of minimizing unethical behavior is for employees to

A. Write anonymous notes to ethical violators.
B. Immediately report all suspicious behavior to top management.
C. Spend part of their vacation preparing a personal philosophy of ethics.
D. Confront fellow employees about ethical deviations.
ANSWER: D

15. Circumstances that stymie or confuse the counselor because there are conflicting or competing ethical
standards; there is a conflict between what is ethical and what is moral; the situation is such that
complexities make the application of ethical standards unclear; or some circumstance prevents clear
application of standards are considered to be
A. Ethical standards
B. Ethical dilemmas
C. Morality
D. Virtue ethics
ANSWER: B

16. The application of ethical principles rather than actual specified actions would refer to
A. Ethical standards
B. Ethical dilemmas
C. Morality
D. Virtue ethics
ANSWER: C

17. In the United States professionals such as counselors or psychologists are directed and bound by ethical
standards by
A. The clients they serve
B. Conscience
C. Conscience
D. Professional organizations to which they belong
ANSWER: D

18. The most basic level of ethical functioning is guided by . This focus is on compliance with the law
and dictates professional codes that apply to practice.
A. Mandatory ethics
B. Accreditation
C. Licensure
D. Portability
ANSWER: A

19. Professional codes of ethics are binding

A. To all individuals within the profession
B. To individuals who hold that particular credential or membership
C. Only to only individuals who hold a specialty certification
D. To all professionals except students

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 ANSWER: B

20. What is meant by the phrase CSR?

A. Corporate Social Responsibility
B. Company Social Responsibility
C. Corporate Society Responsibility
D. Company Society Responsibility
ANSWER: A

21. 2. Why, according to stakeholder theory, is it in companies' best interests to pay attention to their
stakeholders?
A. If firms only act in their own self-interest employees may feel exploited.
B. If firms only act in their own self-interest government might put more regulation on them.
C. If firms only act in their own self-interest customers might not like the image that the company
portray.
D. If firms only act in their own self-interest and inflict harm on stakeholders then society might
withdraw its support.
ANSWER: D

22. Business ethics deals primarily with

A. Social responsibility
B. The pricing of products and services.
C. Moral obligation.
D. Being unfair to the competition.
ANSWER: C

23. Ethics are important because

A. Suppliers prefer to deal with ethical companies
B. Customers prefer to deal with ethical companies
C. Employees prefer to deal with ethical companies
D. All of the choices
ANSWER: D

24. Benefits derived from social responsibility include

A. Enhanced organizational efficiency
B. Producing better products
C. Attracting people who want to work for the firm
D. Both a & c
ANSWER: D

25. Ethical issues in business typically arise because of conflicts between an individuals personal moral
philosophies and values and
A. The values and attitudes of the organization in which he or she works.
B. The values and attitudes of the society in which he or she lives.
C. The values and attitudes of the organization in which he or she works and the society in which he or
she lives.
D. The laws and regulations of the country in which he or she lives.
ANSWER: A

26. An employee for Acme, Inc., has been asked to carry out an assignment that she believes is wrong. This
situation can be classified as

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 A. Ethical.
B. Unethical.
C. An ethical issue.
D. A dilemma.
ANSWER: D

27. A person uncomfortable with his employers hiring only white men is experiencing
A. A conflict of interest.
B. An ethical issue.
C. A feeling of guilt.
D. Intraorganizational conflict.
ANSWER: C

28. The principal cause of ethical compromises within business is

A. Helping the company survive.
B. Meeting overly aggressive financial or business objectives.
C. Meeting schedule pressures.
D. Saving jobs.
ANSWER: B

29. Opportunities for and encouragement of unethical behaviour result when

A. It is easy to engage in unethical behaviour.
B. Others engage in unethical behaviour.
C. There is a lack of rules or a lack of enforcement of the rules that do exist.
D. There are too many rules.
ANSWER: C

30. Taking someone else work and presenting it as ones own without providing adequate credit or
compensation to the source is an ethical issue in
A. The game of business.
B. Conflict of interest.
C. Fairness and honesty.
D. Communications.
ANSWER: D

31. Relationships that involve the behaviour of organization members toward customers, suppliers,
subordinates, superiors, peers, and others are defined as
A. Industrial relationships.
B. Business relationships.
C. Organizational relationships.
D. Ethical relationships.
ANSWER: B

32. It is most likely, during a takeover attempt, for a firms managers to face an ethical issue because

A. Their duties to the firms owners may conflict with their personal interests.
B. The takeover might not be in the shareholders best interests.
C. Their duties to the firms owners may conflict with the best interests of society.
D. Their duties to the firms owners may be illegal.
ANSWER: A

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 33. An activity is probably ethical if
A. It is approved of by most individuals in the organization and is customary in the industry.
B. It is approved of by most individuals in the organization.
C. It is customary in the industry.
D. It is legal.
ANSWER: D

34. Kathy was being interviewed by CNN about the factors she considered to be the strongest say that
is/are the strongest influence on me relative to my work.
A. Customer opinions
B. The companys values
C. The companys code of ethics
D. Personal religious beliefs
ANSWER: B

35. In general when people discover unethical behaviour in their own company they usually
A. Try to right the ethical wrong.
B. Report it to the authorities outside the company.
C. Mind their own business.
D. Report it to authorities in the company.
ANSWER: C

36. Individuals personal ethics play a major role in the evaluation of business decisions only when their
preferences or values
A. Differ from those of their employer.
B. Influence their performance in the workplace.
C. Are unethical.
D. Are ethical.
ANSWER: B

37. Businesses seem most concerned with ethical issues that could
A. Offend their union employees.
B. Eliminate competition.
C. Affect employees.
D. Damage the firm.
ANSWER: D

38. An employees response to a moral or ethical issue depends in part on

A. What competitors are doing.
B. How dumb consumers are.
C. What shift he or she is working.
D. The structure and culture of the organization.
ANSWER: D

39. Business ethics comprises

A. Laws and regulations that guide behaviour in the world of business.
B. Mores, values, and customs that guide behaviour in general.
C. Moral principles and standards that guide behaviour in the world of business.
D. The obligations businesses assume to maximize their positive impact and minimize their negative
impact on society.
ANSWER: C

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 40. The ability of a business organization to achieve its business goals is affected by whether its behaviour
is judged to be right or wrong by
A. Society.
B. Its union members.
C. Its employees.
D. Parliament.
ANSWER: A

41. An ethical issue is a problem, situation, or opportunity

A. That harms consumers.
B. That harms the environment.
C. Requiring society to choose among several actions that must be evaluated as right or wrong.
D. Requiring an individual or organization to choose among several actions that must be evaluated as
right or wrong, ethical or unethical.
ANSWER: D

42. A person who is punished (or not rewarded) for unethical behaviour
A. Will be a model employee.
B. Will quit the firm.
C. Will be angry.
D. Is less likely to repeat the behaviour.
ANSWER: D

43. Honesty and fairness relate to the general of decision makers.

A. Unethicalness
B. Trustworthiness
C. Ethicalness
D. Employability
ANSWER: C

44. Which of the following is an example of an area of business where use of questionable ethics is
considered a necessity?
A. Attracting and sustaining new customers.
B. Aggressive accounting practices that stretch the intent of accounting standards.
C. Suppressing information that may negatively affect a firms reputation.
D. None of the statements above is correct.
ANSWER: D

45. The most important reason for having a code is that

A. It provides a formal frame of reference for values
B. It is required by the board
C. It helps establish a good reputation
D. It gives employment to HR staff
ANSWER: A

46. Despite cultural diversity it is important that we consider

A. Various principles of value
B. Always follow the UN principles
C. Give salience to the dominant national culture
D. Follow only your own religious laws

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 ANSWER: D

47. Cultural relativism means

A. One culture is quite as good as any other nominated culture
B. Culture is the only reference point for a values system
C. Activities should be interpreted in terms of ones own culture
D. One culture should be compared to another
ANSWER: C

48. It is the function of an ethics code to

A. Set standards
B. Apply sanctions
C. neither
D. both
ANSWER: D

49. Ethics is about

A. Improvement in standards
B. Rewards and sanctions
C. Reputation
D. All of the above
ANSWER: D

50. Ethics is about

A. Tangible and intangible benefits
B. Only tangible benefits
C. Only intangible benefits
D. Something other than the above
ANSWER: A

51. Ethics is the same as

A. Legality
B. Strict compliance
C. Conformance to agreed values
D. Following black letter law
ANSWER: C

52. Where does ethical loyalty primarily lie?

A. Towards family
B. Towards agreed principles
C. Towards the company
D. Towards professional Standards
ANSWER: B

53. Ethics is concerned about

A. The means of achieving something
B. The ends to be achieved
C. Neither of those
D. Both of those
ANSWER: D

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 54. Time frames are
A. Crucial part of ethics
B. Irrelevant to ethics
C. Of marginal interest to ethics
D. An explanation of spatiality
ANSWER: A

55. The basic justification for ethics is

A. To maximum profitability
B. To behave according to agreed rules
C. To build a commercial reputation
D. To satisfy malcontents at AGMs
ANSWER: B

56. A conflict of interest may be defined as

A. Where a disparity of wealth upsets balance
B. Where one party is a bit vulnerable
C. Where there is a breach of the equity of relationships rule
D. The doctrine of the separation of powers does apply
ANSWER: C

57. Bankruptcy is
A. Where the organisation is insolvent
B. Where the organisation is corrupt
C. Where the organisation is delisted on the stock exchange
D. Where the organisation has a cash flow problem
ANSWER: A

58. The late payment of accounts necessarily involves

A. Incomplete accounts clerks
B. A cash flow problem for the business
C. A policy of withholding payments
D. Incompetent banking practices
ANSWER: B

59. Bribery and secret commissions are:

A. Culturally acceptable
B. Unaccepted as business practice
C. Alright under certain circumstances
D. Are OK if they are called something else
ANSWER: B

60. Tipping is
A. A form of tithing
B. An Arbitrary custom
C. A means of Profiteering by business
D. Something to be fostered for goodwill
ANSWER: B

61. Corporate philanthropy is

A. The donation of cash to worthy causes

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 B. The donation of time to worthy causes
C. Some other donation to worthy causes
D. All of the above
ANSWER: D

62. Self regulation of ethics is

A. The best system available
B. One that requires legal backing
C. A good way to Start
D. The worst possible way to start
ANSWER: C

63. Ethical investment

A. Is an investment of time
B. An investment of money
C. An investment according to value principles
D. An investment that avoids shares in tobacco
ANSWER: C

64. Stakeholders
A. Are the same as shareholders
B. May be the same as shareholders
C. Are not employees
D. Are members of the Stock exchange
ANSWER: B

65. UN charter of Human Rights

A. Is a basic reference documents
B. Not relevant to India
C. Has been repealed
D. Is a national political statement
ANSWER: A

66. The commercial value of ethics

A. Lies in its capacity to increase turnover
B. Has a consequence of improving the bottom line
C. Lies purely in reputational advantage
D. Increases market share
ANSWER: B

67. Time frames for ethics involve

A. Short time frames
B. Long time frames
C. No time frames
D. Fluctuations in time frames
ANSWER: B

68. Equity
A. Is a principle about equal relationships
B. Is the same as honesty
C. Is the same as prudence

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 D. is a principle that emphasises privacy
ANSWER: A

69. Product liability

A. Means that users must be responsible for bad products
B. implies product recall
C. Giving a misuse defence
D. Means that manufacturers are responsible for bad products
ANSWER: D

70. Professional ethics is

A. monopolistic
B. Designed to protect a profession
C. A necessary attribute of a profession
D. Not directly relevant to practice
ANSWER: C

71. Guanxi
A. Is a concept similar to the old boy network
B. A term relevant only to China
C. Must be familial only
D. Has no relevance to Indian business
ANSWER: A

72. Periodic ethics audits

A. Are required by the Indian stock exchange
B. A method of fostering ethics
C. A method of quantitative assessment
D. Always use external consultants
ANSWER: B

73. Political intrusion into business

A. May be desirable in some circumstances
B. Is anathema
C. Politics should have no say in how business is conducted
D. state legislation over-rides Federal Legislation
ANSWER: A

74. The reach of codes is

A. Restricted to those obliged to conform by virtue of membership
B. Applicable to all
C. Applicable to the public only
D. the same as the reach of the law
ANSWER: A

75. East India Company

A. Was always a management agency for the British government
B. had a continuous trade monopoly until 1873
C. Went out of existence at the time of Indian independence
D. Largely set commercial and management practices for India
ANSWER: D

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 76. An example of etiquette is
A. Passing the port from left to right
B. Complying with the Law
C. Lighting a cigar in a crowded train
D. Wearing socks
ANSWER: A

77. Consequentialism
A. Is a deontological approach
B. views ethics by outcomes
C. Is the same as virtue ethics
D. is a variant of hedonism
ANSWER: B

78. Hedonism
A. Is the greatest happiness of the greatest number
B. Is the opposite of utilitarianism
C. Is the same as deontology
D. None of the above
ANSWER: A

79. Compliance
A. Is an aspect of an aspirational code
B. Gives us the option of compliance
C. Requires conformance to a formal requirement
D. Imposes no formal obligations
ANSWER: C

80. Action Vs thought

A. Action is more important than thought
B. Thought is more important than action
C. Neither action nor thought are important in ethics
D. Action and thought are based on professional ethics
ANSWER: A

81. Moral development

A. Kohlberg's theory is about moral development
B. Kohlberg's theory is about childhood behaviour
C. Moral development is irrelevant to adulthood
D. Takes place only in the workplace
ANSWER: A

82. Quantification in ethics may be done by

A. Putting monetary value on prospective actions
B. Comparing the value of one action with another
C. Both A and B
D. Neither A or B
ANSWER: C

83. Excellence is

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 A. An aspirational goals
B. unachievable
C. A Chimera
D. a fundumbulator
ANSWER: A

84. Which of the following is false?

A. The ethics officer is typically a middle-level manager.
B. The ethics officer typically reports directly to the CEO.
C. The ethics officer can be hired from inside or outside of the firm.
D. The ethics officer can also be called the director of ethics or director of internal audit
ANSWER: A

85. Research has shown that between of the information that passes through the grapevine is
accurate
A. 10 to 30%
B. 30 to 50%
C. 50 to 70%
D. 70 to 90%
ANSWER: D

86. understand and follow the rules and policies of the organization. They also have the
judgment to discern the difference between right and wrong.
A. Grenades
B. Loose cannons
C. Good cannons
D. Good soldiers
ANSWER: D

87. have their own agenda and lack any company or professional loyalty
A. Deserters
B. Misguided cannons
C. Grenades
D. Toxic ammo
ANSWER: C

88. Which of the following is false?

A. A mission statement describes how we do business.
B. Mission statements should be short and memorable
C. Mission statements should be written by outsiders who are unbiased.
D. For some companies, mission statements are a mainstay of the corporate culture.
ANSWER: C

89. When designing a policy manual

A. It is important to use legalese to demonstrate the formality of the document
B. Important policies should be communicated in short brochures.
C. Policies should be alphabetized to communicate that all policies are important.
D. Include policies from all departments so the manual is standardized.
ANSWER: D

90. When communicating a code of conduct

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 A. Focus on values that should guide decision making
B. Provide the same code of conduct to all departments regardless of its length.
C. Refrain from changing the code of conduct regularly
D. Fewer employees will read the code if it is short
ANSWER: A

91. The approach to formal corporate ethics initiatives is proactive and inspirational.
A. Rules
B. Compliance
C. Principles
D. Values
ANSWER: D

92. The approach to formal corporate ethics initiatives focuses on meeting required behavior
norms or obeying the letter of the law
A. Rules
B. Compliance
C. Principles
D. Values
ANSWER: B

93. Under the U. S. Sentencing Guidelines, the same crime can be subject to a wide range of penalties. In
determining the penalty, the following will be considered
A. Prior violations
B. Whether management reports itself
C. Whether management cooperates with authorities
D. All of the above
ANSWER: D

94. is a term frequently used to describe ethics initiatives that begin at the top of the
organization and work their way down, level by level.
A. Surveying
B. Globalizing
C. Auditing
D. Cascading
ANSWER: D

95. Which of the following is false?

A. An effective approach to managing ethics has a compliance-only focus.
B. Abstract value statements can appear hypocritical to employees
C. Strictly compliance oriented programs are often viewed by employees with cynicism
D. With a compliance-only focus, employees believe anything goes as long as there isnt a rule against it.
ANSWER: A

96. Under the 2004 sentencing guidelines, the are expected to oversee the compliance and
ethics program while is/are charged with ensuring its effectiveness within the company.
A. Board of directors top management
B. Board of directors the CEO
C. The CEO general managers
D. The company ethics officer top management
ANSWER: A

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 97. Employee relations, philanthropy, pricing, resource conservation, product quality and safety, and doing
business in countries that violate human rights are some obvious examples of .
A. social responsibility ethics that managers must decide on a daily basis
B. social responsibility issues that employees must confront while at work
C. areas of social responsibility that influence managers, not employees
D. decisions that managers face that have a social responsibility dimension
ANSWER: D

98. The classical view of social responsibility holds that management only social responsibility is to
.
A. maximize organizational profits for stockholders
B. maximize adherence to the laws for stockholders
C. maximize organizational profits for stakeholders
D. minimize adherence to the laws for stockholders
ANSWER: A

99. The most outspoken advocate of the classical view of social responsibility is economist and Nobel
laureate, .
A. Carnegie Milton
B. Charles Darwin
C. Milton Freeman
D. Milton Friedman
ANSWER: D

100. A leading proponent of the classical view argues that anytime managers decide on their own to spend
their organization resources for the social good, they are .
A. contributing social benefits in the name of goodwill
B. following governmental regulations
C. helping make society a better place for everyone to live
D. adding to the costs of doing business
ANSWER: D

101. Which of the following is associated with the classical view of social responsibility?
A. economist Robert Reich B.
concern for social welfare C.
stockholder financial return D.
voluntary activities
ANSWER: C

102. How many stages are in the model of an organization social responsibility progression?
A. 3
B. 4
C. 5
D. 6
ANSWER: B

103. According to the model of the expansion of an organization social responsibility, Stage 2 adds an
interest in .
A. stockholders
B. human resource concerns

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 C. safe products
D. fair prices
ANSWER: B

104. According to the model of the expansion of an organization social responsibility, Stage 3 is noted by an
added interest in .
A. stockholders
B. human resource concerns
C. owners
D. customers/suppliers
ANSWER: D

105. The belief that businesses should be responsible because such actions are right for their own sake is
known as which argument for social responsibility?
A. public expectation
B. ethical obligation
C. public image
D. discouragement of further government regulation
ANSWER: B

106. The belief that businesses that help solve difficult social problems create a desirable community and
attract and keep skilled employees is known as which argument for social responsibility?
A. ethical obligation
B. public image
C. better environment
D. possession of resources
ANSWER: C

107. Which argument for social responsibility puts forth the belief that by becoming socially responsible,
businesses can expect to have less government regulation?
A. discouragement of further government regulation
B. stockholder interests
C. public expectations
D. public image
ANSWER: A

108. Which argument for social responsibility puts forth the belief that an imbalance between the large
amount of power held by firms and their responsibility is harmful to the public good?
A. public expectation
B. ethical obligation
C. public image
D. balance of responsibility and power
ANSWER: D

109. The belief that businesses have the financial, technical, and managerial resources to support needed
public and charitable projects is known as which argument?
A. public expectations .
B. possession of resources
C. public image
D. ethical obligations
ANSWER: B

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 110. The belief that the costs of social activity are passed on as higher prices to consumers is known as
which argument against a firm being socially responsible?
A. violation of profit maximization
B. dilution of purpose
C. costs
D. lack of skills
ANSWER: C

111. The belief that a firm pursuit of social goals would give them too much power is known as what
argument in opposition to a firm being socially responsible?
A. costs
B. lack of skills
C. lack of broad public support
D. too much power
ANSWER: D

112. The belief that business leaders should not direct social policy because there is no direct line of social
accountability to the public is known as what argument against a firm being socially responsible?
A. dilution of purpose
B. costs
C. too much power
D. lack of accountability
ANSWER: D

113. Social obligation is the obligation of a business to meet its .

A. social and technological responsibilities
B. economic and legal responsibilities
C. technological and economic responsibilities
D. economic and social responsibilities
ANSWER: B

114. Under the concept of social obligation, the organization .

A. does what it can to meet the law, and a little bit more for stakeholders
B. fulfills its obligation to the stakeholders, which makes it fulfill the law, too
C. does the minimum required by law
D. fulfills its obligation to the law and its stakeholders
ANSWER: C

115. Social responsiveness refers to the capacity of a firm to adapt to changing .

A. societal conditions
B. organizational conditions
C. societal leaders
D. organizational managers
ANSWER: A

116. is defined as a business firm obligation, beyond that required by law and economics,
to pursue long-term goals that are good for society
A. Social obligation
B. Social responsibility
C. Social screening

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 D. Values-based management
ANSWER: B

117. When a firm advertises that it only uses recycled paper products, it is .
A. meeting its social obligation
B. being socially responsive
C. meeting social responsibilities
D. paying attention to the bottom line
ANSWER: B

118. Applying social criteria to an investment decision refers to .

A. socioeconomic view
B. social responsiveness
C. social responsibility
D. social screening
ANSWER: D

119. There is to say that a company socially responsible actions significantly hurt its long-term
economic performance.
A. not any evidence
B. little evidence
C. a lot of evidence
D. mounting evidence
ANSWER: B

120. Which of the following is a basic definition of ethics?

A. moral guidelines for behavior
B. rules for acknowledging the spirit of the law
C. rules or principles that define right and wrong conduct
D. principles for legal and moral development
ANSWER: C

121. Reasoning at the level of moral development indicates that moral values reside in
maintaining the conventional order and the expectations of others.
A. preconventional
B. conventional
C. principled
D. arrival
ANSWER: B

122. A personality measure of a persons convictions is .

A. moral development
B. ego strength
C. locus of control
D. social desirability
ANSWER: B

123. is a personality attribute that measures the degree to which people believe they
control their own fate.
A. Ego strength
B. Social responsibility

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 C. Locus of control
D. Social obligation
ANSWER: C

124. Which of the following organizational structural characteristics would most likely result in managerial
ethical behavior?
A. few job descriptions
B. formal rules
C. mixed messages from authority figures
D. performance appraisal systems focused on outcomes
ANSWER: B

125. Which of the following is true concerning the impact of organizational culture on ethical behavior?
A. Low conflict tolerance leads to ethical behavior
B. A strong culture will support high ethical standards
C. Conflict tolerance is related to unethical behavior
D. A culture that is high in control tends to encourage unethical behavior
ANSWER: B

126. Issue intensity, as an issue that affects ethical behavior, is described as .

A. the characteristics of the ethical issue itself
B. the level of control and influence one has over the event
C. the cultural strength of the organization
D. the organizational structure
ANSWER: A

127. Global organizations must their ethical guidelines so that employees know what is
expected of them while working in a foreign location
A. clarify
B. provide
C. establish
D. broaden
ANSWER: A

128. is a document that outlines principles for doing business globally in the areas of
human rights, labor, the environment, and anticorruption.
A. A code of ethics
B. The Global Compact
C. The Foreign Corrupt Practices Act
D. Global Ethics
ANSWER: B

129. Freedom of association and the effective recognition of the right to collective bargaining are principles
for doing business globally in the area of .
A. anticorruption
B. human rights
C. labor
D. the environment
ANSWER: C

130. The Global Compact principle that businesses should work against corruption in all its forms, including

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 extortion and bribery, is a principle for doing business globally in the area of .
A. anticorruption
B. human rights
C. labor
D. the environment
ANSWER: D

131. Which of the following is not a way for management to reduce unethical behavior?
A. select individuals with high ethical standards
B. establish codes of conduct
C. provide ethics training
D. monitor employee telephone calls
ANSWER: D

132. A is a formal statement of an organization primary values and the ethical rules it
expects its employees to follow
A. mission statement
B. statement of purpose
C. code of ethics
D. vision statement
ANSWER: C

133. The primary debate about ethics training programs is whether .

A. ethics can be taught
B. ethics is what causes misconduct
C. the programs cover misconduct outside the workplace
D. the programs give unethical individuals more ammunition
ANSWER: A

134. Ethics training sessions can provide what benefit?

A. They clarify acceptable and unacceptable practices.
B. They create ego strength in employees.
C. They evaluate decisions and management practices in terms of the code of ethics.
D. They strengthen the employees locus of control.
ANSWER: A

135. More than any other quality of leadership, employees crave .

A. ethics .
B. honesty
C. integrity
D. morals
ANSWER: B

136. Why should managers communicate to employees what they believe about ethics and values?
A. to provide ethical leadership
B. to be good whistleblowers
C. to offer social impact management
D. to provide formal mechanisms to protect employees who face ethical dilemmas
ANSWER: A

137. Why should managers assure whistleblowers that they will face no personal or career risks?

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 A. Using the rewards system is often not enough
B. Many may be reluctant to raise ethical concerns
C. some may not wish to push their values on to other employees.
D. Most do not want to lead by example
ANSWER: B

138. A is an individual or organization who seeks out opportunities to improve society by

using practical, innovative, and sustainable approaches.
A. business entrepreneur
B. social entrepreneur
C. social impact manager
D. whistleblower
ANSWER: B

139. Social impact management is an approach to managing in which managers examine the social impacts
of their .
A. decisions and actions
B. ethics and values
C. profits and earnings
D. social responsibility
ANSWER: A

140. Which of the following is not a reason why it makes sense for your university to continue to be
socially responsive?
A. positive consumer image
B. lower cost
C. more dedicated workforce
D. more motivated workforce
ANSWER: B

141. Under what approach do organizations exhibit little environmental sensitivity, obey rules and
regulations willingly without legal challenge, and even try to use these rules to their own advantage?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: C

142. What approach deals with an organization responding to the environment because of the preferences
of their customers?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: B

143. Under what approach does the organization work to meet the environmental demands of multiple
groups of people including employees, suppliers, or the community?
A. stakeholder approach
B. market approach
C. legal approach

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 D. activist approach
ANSWER: A

144. Under what approach does the organization look for ways to respect and preserve the earth and its
natural resources?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: A

145. At what level does ethical reasoning indicate that moral values reside in maintaining expected
standards and living up to the expectations of others?
A. principled level
B. preconventional level
C. conventional level
D. value level
ANSWER: C

146. At what level do individuals make a clear effort to define moral principles apart from authority of the
groups to which they belong or society in general?
A. principled level
B. preconventional level
C. conventional level
D. value level
ANSWER: A

147. Taken individually, specific instances of ethics training to reduce or eliminate unethical behaviors in an
organization will .
A. definitely have some impact
B. probably not have much impact
C. significantly improve an organization ethical climate
D. work to completely eliminate the problems
ANSWER: B

148. How might managers have identified the ethically questionable applicants even before they became
part of the workforce?
A. by giving favored treatment to friends who apply
B. by putting pressure on employees to complete more work in less time
C. through communication
D. through interviews, tests, and background checks
ANSWER: D

149. The company brings in help from outside to evaluate the situation. The routine evaluations that are
performed regularly are called .
A. ethical training sessions
B. independent social audits
C. formal protective mechanisms
D. informal behavior modification
ANSWER: B

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 150. An alternative for the organization to provide formal means that protect employees who face ethical
dilemmas so that they can do what is right without fear of reprimand would be .
A. ethical training sessions .
B. informal behavior modification
C. formal protective mechanisms
D. independent social audits
ANSWER: C

Staff Name
Prema.P .

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