NIM System: Operation Manual

NIM system
GETTING STARTED
(AT THE MASTER STATION)
USING THE SYSTEM
OPERATION MANUAL
(AT A SUB STATION)

USING THE SYSTEM
APPENDIX
* The illustration shows the
master station, 40-call
(NIM-40B).
Thank you for selecting Aiphone for your communication needs.

* Please make sure to read this manual for safe and correct use of the system, and keep it in a safe place for future reference.
Please note that images and illustrations depicted in this manual may differ from the actual product.
52
Contents
Introduction ................................ 3 USING THE SYSTEM (AT A SUB
Precautions ................................. 3 STATION)....................................... 16
WARNING........................................... 3 Answering a call ....................... 16
CAUTION............................................ 3
Calling the master station ....... 16
GENERAL PRECAUTIONS ............... 3
NOTICES ............................................ 3 APPENDIX ..................................... 17
GETTING STARTED ....................... 4 Technical precautions.............. 17
System configuration ................ 4 Troubleshooting ....................... 17
Part names .................................. 6 Specifications ........................... 17
Master station.................................... 6 Warranty ..................... Back cover
Sub station ........................................ 7
Call button, wall jack ........................ 8
Corridor light, reset button .............. 9
Software ........................................... 10
USING THE SYSTEM (AT THE

MASTER STATION) .......................11
Answering a call ........................11
When receiving a single call ..........11
When receiving multiple calls ....... 12
Calling sub stations ................. 13

Calling a single sub station ........... 13
Paging .............................................. 14
Adjusting volume ..................... 15

Adjusting receiving volume
and ringtone volume....................... 15
2
53
Introduction
• The NIM system is a communication system designed for applications in facilities such as hospitals, office buildings, factories,
schools, and prisons. Various types of equipment enable you to configure a system that meets your needs for not only general
purpose internal communications, but also for calling and communication in health care or various commercial applications. This
system also allows you to check the call history by connecting a PC installed with the specified application software.
• The NIM system is telecommunication equipment, not to be used as Medical Equipment.
Precautions
Prohibited Do not dismantle unit Keep unit away from water Be sure to follow the instruction
* Where noise generating devices such as dimmer switches or

WARNING inverter electrical appliances are close by.
* Locations subject to frequent vibration or impact.
Negligence could result in death or serious injury.
* Locations subject to extremely powerful electric fields.
1. Do not dismantle or alter the unit. Fire or electric shock could
result.
2. Keep the unit away from water or any other liquid.
Fire or electric shock could result. GENERAL PRECAUTIONS
3. High voltage is present internally. Do not open the case.
Electric shock could result. 1. The unit is inoperative during power failure.
2. In areas where broadcasting station antennas are close by, this
4. For power supply, use Aiphone power supply model specified
system may be affected by radio frequency interference.
for use with system. If non-specified product is used, fire or
malfunction could result. 3. Keep the intercom wires more than 30cm (12'') away from AC
100-240V wiring. AC induced noise and/or unit malfunction could
5. Do not connect any non-specified power source to the +, - result.
terminals. Also, do not install two power supplies in parallel to a
4. Do not connect any devices other than the Aiphone Models
single input. Fire or damage to the unit could result.
covered in this Manual.
6. Do not connect any terminal on the unit to an AC power line. 5. All the units, except for Sub station, flush mount (NI-JA), are
Fire or electric shock could result. designed for indoor use only. Do not use at outdoor locations.
7. Keep AC cord from being marred or crushed. If the AC cord is 6. Using a mobile phone or professional-use radio equipment such
damaged, fire or electric shock could result. as walkie-talkie close to the system may cause a malfunction.
7. If there are loud noises around the unit (such as music playing or
8. Do not plug or unplug unit with wet hands. Electric shock could
children crying), the sound may break up and be difficult to hear.
result.
9. Periodically check for and remove dust on the power plug. If
dust is left, it could cause the power plug to heat up, resulting NOTICES
in fire.
• We will under no conditions be liable for damage that occurs due
10. Do not put any metal or flammable material into the unit
through the openings. Fire, electric shock, or unit trouble could to the inability to communicate due to malfunctions, problems, or
result. operational errors in this product.
• We will under no conditions be liable for any damages or losses
resulting from this product's contents or specifications.
• This manual was created by Aiphone Co., Ltd., all rights reserved.
CAUTION
Copying a part of or this entire manual without prior permission from
Aiphone Co., Ltd. is strictly forbidden.
Negligence could result in injury or damage to property. Please note that images and illustrations depicted in this manual
•
1. Do not put anything on the unit or cover the unit with cloth, etc. may differ from the actual ones.
Fire or unit trouble could result. Please note that this manual may be revised or changed without
•
2. Do not install the unit in any of the following locations. Fire, prior notice.
electric shock, or unit trouble could result. • Please note that product specifications may be changed for the sake
* Places under direct sunlight or places near heating of improvement without prior notice.
equipment that varies in temperature. • This system is not intended for life support or crime prevention. It is
* Places subject to dust, oil, chemicals, hydrogen sulfide (hot just a supplementary means of conveying information. Aiphone will
spring). under no conditions be liable for loss of life or property which occurs
while the system is being operated.
* Places subject to moisture and humidity extremes, such as
bathrooms, cellars, greenhouses, etc.
* Places where the temperature is quite low, such as inside a
refrigerated area or in front of an air conditioner.
* Places subject to steam or smoke (near heating or cooking
surfaces).
3
54
GETTING STARTED
System configuration
The following is a system configuration example. You can select needed equipment to configure a system to meet your application
needs.
• Master station,
Master station, 40-call (NIM-40B)
20-call (NIM-20B)
or
• Master station,
( ) ( )
60-call * /80-call *
( ):Special order product.
*
N/A in North America.
Ceiling speaker
Corridor (NI-LB) NI-LB
Speaker etc. (3W/20Ω,
light,
third party product)
( )
single
SP-20N/A * bed Wall jack with
NIR-4
( ): (NIR-4) microphone for
* North America only
Ceiling NIR-8 (NIR-MB)
microphone
Call extension (NI-SB)
speaker (IER-2) Call NIR-2
reset
button Call button
(NIR-2) (NIR-6)
NIR-8
PC for call
log software
(NI-SOFT) NIR-MB
NIR-6
Power supply unit
(IS-PU only) NIR-8
NIR-MB
NIR-6
NIR-8
Corridor light with
nameplates, 4 names
(NIR-34)
Wall jack Wall jack with Call latching Sub station,

for hanger for wall jack for flush mount
NI-RC NI-RC NIR-8 (NI-JA)
(NIR-HP) (NIR-HPF) (NIR-7BS)
CALL
NIR-4
NIR-7W or
NIR-7HW
Bedside handheld NI-RC Bedside call

switch (NIR-8) NIR-2
sub station (NI-RC)
NOTE: The above example may differ from actual product.
4
55
GETTING STARTED
USING THE SYSTEM
NIR-4
Sub station, NIR-HP
surface mount
(NI-BA)
NIR-4
NI-RC NIR-2
NIR-2
(AT A SUB STATION)

USING THE SYSTEM
Corridor light
Wall jack with reset button CALL CALL
for NIR-8 (NIR-42)

(NIR-1)
Bathroom
call button
Bathroom
(NIR-7W)
call button
NIR-8 with pull cord
(NIR-7HW)
APPENDIX
■ Maximum number of stations in a single system
The maximum number of sub stations differs depending on the master station model.
Master station
Sub station (Qty) Personal computer (Qty)
Model Qty
NIM-20B 1 20 1
NIM-40B 1 40 1
( )
Master station, 60-call * 1 60 1
( )
( ): Special order product.
*
■ Communication methods
The following two methods are available on the master station.
Method Communication style Description
Using handset Voice-actuated communication The communication mode is VOX, half duplex. When speaking
into the handset, voice is transmitted to the other station. When
listening, the voice from the remote station is heard through the
handset.
Hands-free Push-to-Talk To speak, press and hold the TALK button.
To listen, release the TALK button.
5
56
Part names
Master station
The following master station models are available.
Model Description Model Description

NIM-20B Supports up to 20 sub stations. Master station, 60-call(*) Supports up to 60 sub stations.
( )
NIM-40B Supports up to 40 sub stations. Master station, 80-call * Supports up to 80 sub stations.
(*): Special order product.
Master station, 40-call (NIM-40B) Master station, 20-call (NIM-20B)
Room plate (→P. 7)
Station selector and indicator
Nameplate (→P. 7)
Call-in (red)/talk (green)
indicator
Station selector
button
Operation panel POWER Turn off the POWER switch

OFF ON
when the system malfunctions.
POWER switch
POWER indicator (green)
POWER
Handset Receiving volume switching tab

< RECEIVE VOL. >
Adjusts the audio volume from the speaker
and handset to 3 levels (low/mid/high).
Speaker (→P. 15)
Ringtones, audio from a
sub station and alarms
are heard from here. Ringtone volume switching tab
< RING TONE VOL. >
Adjusts the ringtone volume to 3 levels
OFF button < OFF > (low/mid/high). (→P. 15)
Press to end the
communication.
TALK indicator (red)
(→P. 11-15)
NIM system
Lights up in red while sending audio from this
station to other stations. (→P. 11-15)
TALK button < TALK >
Press to answer a call or call the selected station.
(→P. 11-15)
ALL CALL indicator (red)

Lights up in red when ALL CALL button is pressed. (→P. 14)
Microphone ALL CALL button < ALL CALL >

Sends audio from this station to other stations. Press to page all stations. (→P. 14)
6
57
■ How to use the magnetic room and name plates
Room plate (included)

Nameplate (included)
1 Write information (e.g. room
number) on the plate in the 1 Write information (e.g. name) on
corresponding positions. the plate.
GETTING STARTED
2 Attach the plate on the 2 Attach the plate on the
corresponding position. corresponding position.
NOTES:
• Use an oil-based pen (a grease marker) to fill in the plate.
• When rewriting, be sure to remove the plate from the panel first, and then wipe away the current contents with a soft cloth dampened with
rubbing alcohol. Do not use thinner.

USING THE SYSTEM
Sub station
Bedside handheld sub station (NI-RC) Wall jack for NI-RC Wall jack with hanger
(NIR-HP) for NI-RC (NIR-HPF)
Call button Handle
Initiates a
call.
(AT A SUB STATION)

USING THE SYSTEM
Call Speaker
indicator
(red)
Lights up Call button
while calling
the master
station.
RECEIVE VOL.
Adjusts the volume of
audio from the master Hanger
Hang the handle of
APPENDIX
station to 3 levels (low/
Cord: mid/high). NI-RC here.
Approx. 1.4m (4.6')
Microphone
Cord: Approx. 1.5m (5')
■ Installing the bedside handheld sub station (NI-RC) Wall jack

* Only NIR-HP or NIR-HPF
is available.
Hanging bracket (included) * If NIR-HPF is used, the
1 Attach the hanging hanging bracket may not
bracket to a side-rail of be needed.
bed with the screws
3 Connect and fasten the
plug to a wall jack.
2 Hang the handle of the unit

on the hanging bracket.
Main unit
NOTE:
Screw x 2 (included)
• If the call button has a cord, do not loop it around the bed
frame. It may become disconnected.
• If the plug is not fastened securely, the cord may be
disconnected easily or it may cause a malfunction. Confirm
that the plug is fastened to the jack securely once again.
7
58
Ceiling speaker (NI-LB) Ceiling microphone (NI-SB)
Call indicator (red)
Microphone
Speaker
Sub station, flush mount (NI-JA) Sub station, surface mount (NI-BA)
Speaker
Microphone
Microphone
Call button Call button
Speaker
Call button, wall jack
Bedside call Wall jack for Wall jack with microphone Call latching wall jack
switch (NIR-8) NIR-8 (NIR-1) for NIR-8 (NIR-MB) for NIR-8 (NIR-7BS)
Call button
Microphone Call
indicator
(red)
Cord: Approx. 1.4m (4.6')
■ Connecting the bedside call switch (NIR-8)

NOTE:
Wall jack
* Only NIR-1, NIR-MB or • If the call button has a cord, do
NIR-7BS is available. not loop it around the bed frame.
It may become disconnected.
• If the plug is not fastened
securely, the cord may be
disconnected easily or it may
cause a malfunction. Confirm
Connect and fasten the plug to
that the plug is fastened to the
a wall jack. jack securely once again.
8
59
Call button (NIR-6) Bathroom call button Bathroom call button
(NIR-7W) with pull cord (NIR-7HW)
Call indicator Call indicator

(red) (red)
Call button
CALL button CALL CALL CALLbutton
GETTING STARTED
Pull cord: Approx. 550mm (21-5/8") Pull cord
Initiates a call.
* The pull cord length can
be adjusted as follows.

USING THE SYSTEM
Adjusting the pull cord length
1 Raise the knob to take 2 Release the knot, and then retie the 3 Cut off the excess length of the
out the knot. pull cord doubly so that it is adjusted cord end so that it becomes
to the desired length. approx. 1cm (3/8").
Knob Cut
Pull cord
Approx.
(AT A SUB STATION)

USING THE SYSTEM
Knot
1cm (3/8")
NOTE:
Pull cord After the adjustment, make sure to pull the knob to confirm that the knot
does not come loose.
Corridor light, reset button

Corridor light, single bed (NIR-4) Corridor light, multiple beds Call reset button (NIR-2)
(NIR-4S)
APPENDIX
Lamp (red)
Reset button
Corridor light with reset button Corridor light with buzzer

(NIR-42) (NIR-4BZ)
Lamp (red) Reset button Lamp (red) Buzzer
9
60
Corridor light with nameplates, 4 names (NIR-34)
Lamp (red) Room number plate (See below.)
Individual user display
Individual call indicator (red) Nameplate (See below.)

Lights up while receiving a call
from the corresponding sub
station.
Magnetic plate display panel
Magnetic plates can be attached here.
Reset button * Magnetic plates are not included.
Corridor light with nameplates, 2 names (NIR-32) Corridor light with nameplate, 1 name (NIR-31)
■ How to use the room number plate and magnetic nameplates
Room number plate (included) Nameplate (included)
1 Write the room number on the Side panel 1 Write the name of station,
plate. user, etc. on the plate.
2 Attach the plate to the corridor 2 Attach the plate to the

light by putting both ends of corresponding position.
the plate into the side panels
of the corridor light. To remove
NOTES:
• Use an oil-based pen (a grease marker) to fill in a plate.
• When rewriting, be sure to remove the plate from the panel first, and then
wipe away the current contents with a soft cloth dampened with rubbing
alcohol. Do not use thinner etc.
Software
CD-ROM (NI-SOFT) RS232C cable
Call history management Connects the PC installed
software. with the NI-SOFT to the
master station.
Cord: 1m (3.3')
* When extending the RS232C cable, the distance
between the master station and the PC should be
15m (50') or less.
10
61
USING THE SYSTEM (AT THE MASTER STATION)
Answering a call
When receiving a single call
GETTING STARTED
• The ringtone sounds.
• The call-in/talk indicator for the
calling station blinks red.
Station 6
Station 7 • If a corridor light is installed at the
sub station, it also lights up.
Station 8
Station 9
• If the call extension speaker IER-
2 is installed, it sounds the same
ringtone as the master station.

USING THE SYSTEM
The following operations can be performed.
■ Answering with handset ■ Answering in Push-to-Talk ■ Going to the calling

mode location directly
1 Pick up the handset and talk 1 Press TALK and begin talking 1 Go to the calling location and
(AT A SUB STATION)

USING THE SYSTEM
with the caller. with the caller. press the reset button for the
Lights up calling station.
green.
Station 6
Station 7 NIM system
Station 8
Station 9
Lights up green.
Lights up red.
The call indicator on the calling
station and the corresponding
To speak
indicators on the master station
APPENDIX
Lights up red while Press and hold TALK while
sending audio from turn off.
this station to other speaking.
stations. Lights up red. * When two or more call indicators
are lit on a corridor light,
* Corridor light and indicators on pressing the reset button turns off
the equipment other than the all the indicators.
master station turn off at the start
of talking.
NOTES:
To end the communication, • Communication will end automatically
2 To listen to the caller after 90 seconds.
hang up the handset. Release TALK while listening.
• Confirm the calling station before pressing
Turns off.
the reset button. The indicators on the
master station and corridor light will turn
off when the reset button is pressed.
• Pressing OFF while talking ends
the communication and turns off the
indicators. Be sure to confirm the calling
* Corridor light and indicators on station before pressing OFF .
the equipment other than the • There is communication only if a sub
master station turns off at the station or speaker/microphone is installed
start of talking. in the calling location.
To end the communication, • When a new call comes in during
2 communication, the call-in/talk indicator
press OFF . for the corresponding station blinks red
NIM system
and the ringtone sounds at a low volume.
• When you pick up the handset while
communicating in Push-to-Talk mode, you
can continue communicating by using the
handset.
11
62
When receiving multiple calls
• The ringtone sounds.

• The call-in/talk indicators for the calling stations blink red.
* Up to 10 calls are received on the master station at the same time.
The 11th and subsequent calls are cancelled.
Station 6 * The call indicators on the stations of the 6th to 10th calls and the
Station 7 corresponding corridor lights do not light up.
Station 8 • The corridor light installed at the sub station will light up during call-in.
Station 9 • If the call extension speaker IER-2 is installed, it sounds the same
ringtone as the master station.
■ Answering with handset ■ Answering in Push-to-Talk ■ Going to the calling

mode location directly
1 Press the selector button of 1 Press the station selector Go to the calling location and
the calling station. button of the calling station.
1
press the reset button for the
calling station.
NIM system NIM system
* If the handset is picked up without * If this step is skipped, the first-

selecting the calling station, the come call is automatically selected.
first-come call is received. The call indicator on the calling
2 Press TALK and begin talking station and the corresponding
2 Pick up the handset and talk with the caller. indicators on the master station
with the caller. turn off.
To speak * When two or more call indicators
Lights up
green. Press and hold TALK while are lit on a corridor light,
Station 6
pressing the reset button turns off
Station 7 speaking. all the indicators.
Station 8 Lights up red.
Station 9
NOTES:
• Communication will end automatically
after 90 seconds.
Lights up red while • Confirm the calling station before pressing
sending audio from
this station to other To listen to the caller the reset button. The indicators on the
stations. Release TALK while listening. master station and corridor light will turn
off when the reset button is pressed.
* Corridor light and indicators on Turns off.
the equipment other than the • Pressing OFF while talking ends
master station turns off at the the communication and turns off the
start of talking. indicators. Be sure to confirm the calling
station before pressing OFF .
3 To end the communication, • There is communication only if a sub
hang up the handset. station or speaker/microphone is installed
* Corridor light and indicators on the in the calling location.
The call-in/talk indicator for the equipment other than the master • When a new call comes in during
caller turns off. station turns off at the start of talking.
communication, the call-in/talk indicator
To end communication, press for the corresponding station blinks red
* To answer the next call, press
OFF with the handset still off
3 and the ringtone sounds at a low volume.
OFF .
hook. • When you pick up the handset while
* The ringtone sounds and the call- The call-in/talk indicator for the communicating in Push-to-Talk mode, you
in/talk indicators for other calls caller turns off. can continue communicating by using the
blink red. To answer another call, * The ringtone sounds and the call- handset.
repeat step 1 - 3. in/talk indicators for other calls
blink red. To answer another call,
repeat step 1 - 3.
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63
Calling sub stations
Calling a single sub station
1 Press the station selector button for the sub station to be called.
GETTING STARTED
The corresponding call-in/talk
indicator lights up green.
NIM system

USING THE SYSTEM
■ Talking with handset ■ Talking in Push-to-Talk mode
2 Pick up the handset and talk with the user of the 2 Press TALK and begin talking.
sub station.
Lights up
Lights up green. green.
(AT A SUB STATION)

USING THE SYSTEM
Station 6 NIM system
Station 7
Station 8
Station 9
Lights up red while
depressing TALK .
To speak
Lights up red while Press and hold TALK while speaking.
sending audio from this
station to other stations. Lights up
red.
APPENDIX
3 To end the communication, hang up the handset.
To listen to the user of the sub station

Release TALK while listening.
Turns off.
The call-in/talk indicator for the target sub station turns

off.
3 To end the communication, press OFF .
NIM system
The call-in/talk indicator for the target sub station turns

off.
NOTES:
• Communication will end automatically after 90 seconds.
• When a call comes in while you are talking with another station, you can answer it after ending the current communication.
• There is communication only if a sub station or speaker/microphone is installed in the calling location.
13
64
Paging
You can page all stations or only the selected stations simultaneously.
[When paging all stations]
1 Press ALL CALL .
Lights up red.
NIM system
■ Speaking with handset ■ Speaking in Push-to-Talk mode
2 Pick up the handset and begin speaking. 2 Press and hold TALK , and begin speaking.
Lights up red.
NIM system
Lights up red.
* Do not release TALK until you end speaking.
A notice sound is heard at all the sub stations. A notice sound is heard at all the sub stations.
3 To end the paging, hang up the handset.

3 To end the paging, press OFF .
NIM system
NOTES:
• Paging will end automatically after 90 seconds.
• When a call comes in while you are paging another station, you can answer it after ending the paging.
• Paging is possible only if a sub station or speaker/microphone is installed in the calling location.
• If a third party speaker is installed, it makes the same sound as the sub station.
14
65
[When paging only the selected stations (Group Call)]
1 Press the station selector button(s) The call-in/talk indicator(s)

for the sub station(s) to be called. for the selected station(s)
blink(s) green.
* Up to 5 stations can be selected.
NIM system
GETTING STARTED
■ Speaking with handset ■ Speaking in Push-to-Talk mode
2 Pick up the handset and begin speaking. 2 Press and hold TALK , and begin speaking.

USING THE SYSTEM
Lights up red while
NIM system
depressing TALK .
Lights up red while sending * Do not release TALK until you end speaking.
audio from this station to other
stations.
3 To end the paging, press OFF .
3 To end the paging, hang up the handset.
(AT A SUB STATION)

USING THE SYSTEM
NIM system
The call-in/talk indicators for the target sub stations The call-in/talk indicators for the target sub stations
turn off. turn off.
APPENDIX
NOTES:
• Communication will end automatically after 90 seconds.
• When a call comes in while you are talking with another station, you can answer it after ending the current communication.
• There is communication only if a sub station or speaker/microphone is installed in the calling location.
• While speaking on the master station (the TALK indicator is lit), audio from the selected sub stations will not be heard at the master station.
• Audio from the selected sub stations will be heard simultaneously at the master station when the TALK indicator is turned off.
• Audio from each of the selected sub stations will be heard at the master station only.
Adjusting volume
Adjusting receiving volume and ringtone volume
Adjusting receiving volume POWER

Adjusting ring tone volume
Audio volume from the The ringtone volume can
speaker and handset can be changed to 3 levels
be changed to 3 levels (low/mid/high) by sliding
(low/mid/high) by sliding RING TONE VOL. tab.
RECEIVE VOL. tab. NIM system
Low - Mid - High Low - Mid - High
15
66
USING THE SYSTEM (AT A SUB STATION)
Answering a call Calling the master station
When receiving a call from the master station;
1 Press the call button.
A pretone is heard from the speaker, and the caller speaks.
* The type of call button differs depending on the

* The type of speaker differs depending on the equipment used equipment used in your application.
in your application.
2 When the master station answers, begin talking.
1 Answer the caller by talking.

Communication continues until the call is ended at the
master station.
Communication continues until the call is ended at the * Communication will end automatically after 90 seconds.
master station.
* Communication will end automatically after 90 seconds.
NOTES:
• You cannot talk with the master station if no microphone/speaker is installed at your location.
• Talk into the microphone on the equipment.
• When calling the master station, confirm that the call indicator on the equipment your are using is lit.
16
67
APPENDIX
Technical precautions
Cleaning:
Clean all units with a soft cloth and gentle cleaner. Do not spray cleaner directly on unit. Do not use an abrasive cleaner or cloth.
GETTING STARTED
Troubleshooting
If the system fails to operate normally, check the following points to determine whether the fault can be corrected by the simple
measures suggested. If it cannot be corrected, or if the fault is not listed in the "Symptom" column, disconnect the power cord and
contact the system supplier or service center for help.

USING THE SYSTEM
Symptom Cause Remedy
The master station does The power switch on the back of the master station is Turn on the power switch. (→ This manual,
not operate. in the OFF position. page 6)
No ringtone
(AT A SUB STATION)

USING THE SYSTEM
Specifications
Master station, 20-call (NIM-20B) Sub station, surface mount (NI-BA)
Master station, 40-call (NIM-40B) Power source Supplied from the master station
Master station, 60-call(*)
APPENDIX
Communication Open voice hands-free communication
Ambient temperature 0 - 40°C (+32°F - +104°F)
Master station, 80-call(*)
Mounting Desktop use or wall (surface)-mount
48V DC (supplied from the power supply Electrical box 1-gang box
Power source
unit) Material Plastic
Ambient temperature 0 - 40°C (+32°F - +104°F) Color White
Handset: Voice-actuated communication 130 (W) x 150 (H) x 33 (D) mm
Communication Dimensions
VOX: Push-to-Talk (PTT) 5-1/8" (W) x 5-7/8" (H) x 1-5/16" (D)
Panel: Plastic Weight Approx. 290g (0.64 lbs.)
Material
Chassis: SPCC
Panel: White
Color
Chassis: Green mist Sub station, flush mount (NI-JA)
330 (W) x 230 (H) x 140 (D) mm
NIM-20B Power source Supplied from the master station
13" (W) x 9-1/16" (H) x 5-1/2" (D)
480 (W) x 230 (H) x 140 (D) mm
NIM-40B Ambient temperature -10 - +60°C (+14°F - +140°F)
18-7/8" (W) x 9-1/16" (H) x 5-1/2" (D)
Dimensions Mounting Flush-mount
( ) 630 (W) x 230 (H) x 140 (D) mm
60-call * Electrical box 2-gang box
24-13/16" (W) x 9-1/16" (H) x 5-1/2" (D)
( ) 780 (W) x 230 (H) x 140 (D) mm Front panel: Stainless steel
80-call * Material
30-11/16" (W) x 9-1/16" (H) x 5-1/2" (D) Main unit: Plastic
NIM-20B Approx. 3.4 kg (7.48 lbs.) Front panel: Silver (stainless steel, vertical
Color
NIM-40B Approx. 4.8 kg (10.56 lbs.) hair-line processed)
Weight ( ) 120 (W) x 120 (H) x 53.5 (D) mm
60-call * Approx. 6.4 kg (14.08 lbs.) Dimensions
( )
4-3/4" (W) x 4-3/4" (H) x 2-1/8" (D)
80-call * Approx. 7.8 kg (17.16 lbs.) Weight Approx. 380g (0.84 lbs.)
( ): Special order product. N/A in North America. Remarks Protection class: IP54, IK07
*
17
68
Ceiling speaker (NI-LB) Wall jack for NIR-8 (NIR-1)
Power source Supplied from the master station Ambient temperature 0 - 40°C (+32°F - +104°F)
Ambient temperature 0 - 40°C (+32°F - +104°F) Mounting Wall (flush)-mount
Mounting Flush-mount on the ceiling Electrical box 1-gang box
Material Plastic Material Plastic
Color White Color White
ø180 x 62.5 (D) mm 70 (W) x 120 (H) x approx. 27 (D) mm
Dimensions Dimensions
ø7-1/16" x 2-7/16" (D) 2-3/4" (W) x 4-3/4" (H) x approx. 1-1/16" (D)
Weight Approx. 500g (1.1 lbs.) Weight Approx. 75g (0.17 lbs.)
Ceiling microphone (NI-SB) Wall jack with microphone for NIR-8 (NIR-MB)
Power source Supplied from the master station Power source Supplied from the master station
Ambient temperature 0 - 40°C (+32°F - +104°F) Ambient temperature 0 - 40°C (+32°F - +104°F)
Mounting Flush-mount on the ceiling Mounting Wall (flush)-mount
Applicable outlet box Round shape with cover for depth of plastering Electrical box 1-gang box
Material Plate: Stainless steel Material Plastic
ø105 x approx. 45 (D) mm Color White
Dimensions 70 (W) x 120 (H) x approx. 62 (D) mm
ø4-1/8" x approx. 1-3/4" (D) Dimensions
Weight Approx. 75g (0.17 lbs.) 2-3/4" (W) x 4-3/4" (H) x approx. 2-7/16" (D)
Weight Approx. 120g (0.26 lbs.)
Bedside handheld sub station (NI-RC)

Call latching wall jack for NIR-8 (NIR-7BS)
Power source Supplied from the master station
Mounting Wall (flush)-mount
Type Handheld
Electrical box 1-gang box
Material Plastic
Material Plastic
Color White
Color White
56 (W) x 171.5 (H) x 28 (D) mm
Dimensions 70 (W) x 120 (H) x approx. 62 (D) mm
2-3/16" (W) x 6-3/4" (H) x 1-1/8" (D) Dimensions
2-3/4" (W) x 4-3/4" (H) x approx. 2-7/16" (D)
Wall jack for NI-RC (NIR-HP) Call button (NIR-6)

Mounting Wall (flush)-mount Mounting Wall (flush)-mount
Electrical box 1-gang box Electrical box 1-gang box
70 (W) x 120 (H) x approx. 37 (D) mm 70 (W) x 120 (H) x approx. 38 (D) mm
2-3/4" (W) x 4-3/4" (H) x approx. 1-7/16" (D) 2-3/4" (W) x 4-3/4" (H) x approx. 1-1/2" (D)
Wall jack with hanger for NI-RC (NIR-HPF) Bathroom call button (NIR-7W)
Ambient temperature 0 - 40°C (+32°F - +104°F) Power source Supplied from the master station
Mounting Wall (flush)-mount Ambient temperature 0 - 40°C (+32°F - +104°F)
Electrical box 2-gang box Mounting Wall (flush)-mount
Material Plastic Electrical box 1-gang box
Color White Material Plastic
116 (W) x 120 (H) x approx. 53 (D) mm Color White
Dimensions
4-9/16" (W) x 4-3/4" (H) x approx. 2-1/16" (D)
70 (W) x 120 (H) x 25 (D) mm
Weight Approx. 140g (0.31 lbs.) Dimensions
2-3/4" (W) x 4-3/4" (H) x 1" (D)
Bedside call switch (NIR-8) Remarks Protection class: IPX4

Material Plastic
Color White
ø36 x 95 (H) mm
Dimensions
ø1-7/16" x 3-3/4" (H)
18
69
Bathroom call button with pull cord (NIR-7HW) Corridor light with reset button (NIR-42)
Power source Supplied from the master station Power source Supplied from the master station
Mounting Wall (flush)-mount Mounting Wall (flush)-mount
Electrical box 1-gang box Electrical box 2-gang box
70 (W) x 120 (H) x 25 (D) mm 116 (W) x 120 (H) x approx. 52 (D) mm
GETTING STARTED
2-3/4" (W) x 4-3/4" (H) x 1" (D) 4-9/16" (W) x 4-3/4" (H) x approx. 2-1/16" (D)
Remarks Protection class: IPX4
Corridor light with buzzer (NIR-4BZ)

Corridor light, single bed (NIR-4) Power source Supplied from the master station
Corridor light, multiple beds (NIR-4S) Ambient temperature 0 - 40°C (+32°F - +104°F)

Material Plastic
USING THE SYSTEM

Color White
116 (W) x 120 (H) x approx. 77 (D) mm
Material Plastic Dimensions
4-9/16" (W) x 4-3/4" (H) x approx. 3-1/16" (D)
Color White Weight Approx. 160g (0.35 lbs.)
70 (W) x 120 (H) x 28.5 (D) mm
Dimensions
2-3/4" (W) x 4-3/4" (H) x 1-1/8" (D)
Weight Approx. 70g (0.15 lbs.) Corridor light with nameplate 1 name (NIR-31)
Corridor light with nameplate 2 name (NIR-32)
Call reset button (NIR-2) Corridor light with nameplate 4 name (NIR-34)
(AT A SUB STATION)

USING THE SYSTEM
Ambient temperature 0 - 40°C (+32°F - +104°F) Power source Supplied from the master station
Mounting Wall (flush)-mount Ambient temperature 0 - 40°C (+32°F - +104°F)
Electrical box 1-gang box Material SPCC
Material Plastic Color White
Color White 190 (W) x 144 (H) x 40 (D) mm
NIR-31
70 (W) x 120 (H) x approx. 38 (D) mm 7-1/2" (W) x 5-11/16" (H) x 1-9/16" (D)
Dimensions
2-3/4" (W) x 4-3/4" (H) x approx. 1-1/2" (D) 190 (W) x 144 (H) x 40 (D) mm
Dimensions NIR-32
Weight Approx. 85g (0.19 lbs.) 7-1/2" (W) x 5-11/16" (H) x 1-9/16" (D)
306 (W) x 144 (H) x 40 (D) mm
NIR-34
12-1/16" (W) x 5-11/16" (H) x 1-9/16" (D)
APPENDIX
NIR-31 Approx. 490g (1.08 lbs.)
Weight NIR-32 Approx. 490g (1.08 lbs.)
NIR-34 Approx. 810g (1.78 lbs.)
19
70
Warranty
Aiphone warrants its products to be free from defects of material and workmanship under normal use and service for
a period of one year after delivery to the ultimate user and will repair free of charge or replace at no charge, should it
become defective upon which examination shall disclose to be defective and under warranty. Aiphone reserves unto
itself the sole right to make the final decision whether there is a defect in materials and/or workmanship; and whether or
not the product is within the warranty. This warranty shall not apply to any Aiphone product which has been subject to
misuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which have
been repaired or altered outside of the factory. This warranty does not cover batteries or damage caused by batteries
used in connection with the unit. This warranty covers bench repairs only, and any repairs must be made at the shop
or place designated in writing by Aiphone. This warranty is limited to the standard specifications listed in the operation
manual. This warranty does not cover any supplementary function of a third party product that is added by users or
suppliers. Please note that any damage or other issues caused by failure of function or interconnection with Aiphone
products is also not covered by this warranty. Aiphone will not be responsible for any costs incurred involving on site
service calls. Aiphone will not provide compensation for any loss or damage incurred by the breakdown or malfunction of
its products during use, or for any consequent inconvenience or losses that may result.
The object area of is the EU.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC
CAN ICES-3 (B)/NMB-3(B)
http://www.aiphone.net/
Issue Date: Feb. 2016 AIPHONE CO., LTD., NAGOYA, JAPAN
FK2243 A P0216 SZ 57290
71
NIM system
GETTING STARTED
MOUNTING
INSTALLATION MANUAL
CONNECTION
INSTALLATION
SETUP AFTER
Master station, 40-call
(NIM-40B).
APPENDIX
Thank you for selecting Aiphone for your communication needs. Please read this manual carefully before installation, and keep it
in a safe place for future reference.
72
Contents
Introduction ................................ 3 Multiple-user room examples of
using the ceiling speaker (NI-LB)
Precautions ................................. 3 and not using the ceiling
WARNING........................................... 3 microphone (NI-SB) ........................ 23
CAUTION............................................ 3 Multiple-user room examples of
using the bedside handheld sub
GENERAL PRECAUTIONS ............... 3
stations (NI-RC) etc......................... 24
NOTICES ............................................ 4
Examples of using the bathroom
System requirements for PC............ 5 call buttons
(NIR-7W or NIR-7HW) ...................... 26
GETTING STARTED ....................... 6 Single room examples of using
the surface mount sub station
System configuration ................ 6 (NI-BA).............................................. 27
Package contents and Examples of using the flush
dimensions ................................. 8 mount sub station (NI-JA) .............. 28
Master station.................................... 8 Notes about connecting to
a corridor light with nameplate
Sub station, call button, wall jack ... 8
(NIR-31, NIR-32, NIR-34) ................. 29
Ceiling speaker,
ceiling microphone ..........................11 SETUP AFTER INSTALLATION ... 30
Corridor light, reset button .............11
Adjusting volume and
Software ........................................... 13
ringtone settings ...................... 30
MOUNTING .................................. 14
APPENDIX ..................................... 31
CONNECTION ............................... 18 Troubleshooting ....................... 31
Connection wiring diagram Warranty ..................... Back cover
(outline) ..................................... 18
Handling cables ........................ 20
Notes about handling cables ......... 20
Connection wiring diagram

(details) ..................................... 21
Connecting to the master station .. 21
Multiple-user room examples of
using the ceiling speaker (NI-LB)
and the ceiling microphone
(NI-SB) .............................................. 22
2
73
Introduction
• The NIM system is a communication system designed for applications in facilities such as hospitals, office buildings, factories,
schools, and prisons. Various types of equipment enable you to configure a system that meets your needs for not only general
purpose internal communications, but also for calling and communication in health care or various commercial applications. This
system also allows you to check the call history by connecting a PC installed with the specified application software.
• The NIM system is telecommunication equipment, not to be used as Medical Equipment.
Precautions
Prohibited Do not dismantle unit Keep unit away from water Be sure to follow the instruction
6. Do not install the unit in any of the following locations. Fire,

WARNING electric shock, or unit trouble could result.
* Places under direct sunlight or near heating equipment that
Negligence could result in death or serious injury.
varies in temperature.
1. Do not dismantle or alter the unit. Fire or electric shock could
* Places subject to dust, oil, chemicals, hydrogen sulfide (hot
result.
spring).
2. Keep the unit away from water or any other liquid. * Places subject to moisture and humidity extremes, such as
Fire or electric shock could result. bathrooms, cellars, greenhouses, etc.
3. High voltage is present internally. Do not open the case. * Places where the temperature is quite low, such as inside a
Electric shock could result. refrigerated area or in front of an air conditioner.
4. For power supply, use Aiphone power supply model specified * Places subject to steam or smoke (near heating or cooking
for use with system. If non-specified product is used, fire or surfaces).
malfunction could result. * Where noise generating devices such as dimmer switches or
5. Do not connect any non-specified power source to the +, - inverter electrical appliances are closeby.
terminals. Also, do not install two power supplies in parallel to a * Locations subject to frequent vibration or impact.
single input. Fire or damage to the unit could result. * Locations subject to extremely powerful electric fields.
6. Do not connect any terminal on the unit to an AC power line. 7. Be sure to perform a call test or check the chime volume with
Fire or electric shock could result. the handset on the hook. If you operate the hook switch with
7. Keep AC cord from being marred or crushed. If the AC cord is the handset on your ear, a sudden call etc. may cause damage
damaged, fire or electric shock could result. to your ear.
8. Do not plug or unplug unit with wet hands. Electric shock could 8. The unit must be installed and wired by a qualified technician.
result.
9. Insert AC plug completely and securely into AC outlet.
Otherwise, fire or electric shock could result.
GENERAL PRECAUTIONS
10. Periodically check for and remove dust on the power plug. If 1. Keep the unit more than 1 m (3.3') away from radio or TV sets.
dust is left, it could cause the power plug to heat up, resulting in 2. Keep the intercom wires more than 30cm (12'') away from AC
fire. 100-240V wiring. AC induced noise and/or unit malfunction could
11. Do not put any metal or flammable material into the unit through result.
the openings. Fire, electric shock, or unit trouble could result. 3. Comply with all third party manufacturing specifications that will be
used with this system.
CAUTION 4. If it is used close to a cellular phone, the unit may malfunction.
5. The unit can be damaged if dropped. Handle with care.
Negligence could result in injury to people or damage to property.
6. The unit will not work during power failure.
1. Do not install or make any wire terminations while power supply
7. In areas where broadcasting station antennas are close by, the
is plugged in. It can cause electrical shock or damage to the unit.
intercom system may be affected by radio frequency interference.
2. When mounting the unit on a wall, install the unit in a
8. All the units, except for Sub station, flush mount (NI-JA), are
convenient location, but not where it could be jarred or
designed for indoor use only. Do not use at outdoor locations.
bumped. Injury could result.
9. Environmental sound around the unit may hinder clear
3. Before turning on power, make sure wires are not crossed or
communication, but this is not a malfunction.
shorted. If not, fire or electric shock could result.
10. Using a mobile phone or professional-use radio equipment such
4. Do not place or install the unit in the locations subject to frequent
as walkie-talkie close to the system may cause a malfunction.
vibration or impact. If the unit falls, injury to people or damage to
the unit could result.
5. Do not put anything on the unit or cover the unit with cloth, etc.
Fire or unit trouble could result.
3
74
NOTICES
• We will under no conditions be liable for damage that occurs due
to the inability to communicate due to malfunctions, problems, or
operational errors in this product.
• We will under no conditions be liable for any damages or losses
resulting from this product's contents or specifications.
• This manual was created by Aiphone Co., Ltd., all rights reserved.
Copying a part of or this entire manual without prior permission from
Aiphone Co., Ltd. is strictly forbidden.
• Please note that images and illustrations depicted in this manual
may differ from the actual ones.
• Please note that product specifications may be changed for the sake
of improvement without prior notice.
• This system is not intended for life support or crime prevention. It is
just a supplementary means of conveying information. Aiphone will
under no conditions be liable for loss of life or property which occurs
while the system is being operated.
4
75
System requirements for PC
Your PC must meet the following system requirements to use the NI-SOFT.
Also refer to the instruction manual supplied with your PC.
OS Windows 7 Home Premium/Professional/Ultimate (Service Pack 1, 32/64bit)

(English ver. only) Windows 8.1/Pro (32/64bit)
Processor 2.7 GHz or higher

System memory
2 GB RAM or higher
(RAM)
Hard disk Total 100 MB or higher (*1)
Run-time Microsoft® .NET Framework 4.5 (*2)
Display 1024 (W) x 768 (H) or higher, 16-bit or more
Serial port RS-232C, D-sub 9-pin
Fonts Arial
(*1): If the software is to be installed onto a drive other than C: drive, both the C: drive and the installation drive each require 50
MB or more of memory.
(*2): If the specified Run-time is not installed on the PC, it will be installed automatically when installing the NI-SOFT.
• The NI-SOFT may not run, or may not operate correctly (such as freezes occurring) on a PC with specifications below
the necessary requirements.
• We recommend using a PC and CD-ROM/DVD-ROM drive that exceed the basic system requirements.
• The PC should be operable 24 hours a day.
• Refer to the NI-SOFT operation manual included in the CD-ROM of the NI-SOFT for the setting method of the NI-SOFT.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
5
76
GETTING STARTED
System configuration
The following is a system configuration example. You can select needed equipment to configure a system to meet your application
needs.
• Master station,
20-call (NIM-20B) Master station, 40-call (NIM-40B)
or
• Master station,
( ) ( )
60-call * /80-call *
( ):Special order product.
*
Ceiling speaker
Speaker etc. (3W/20Ω, Corridor (NI-LB) NI-LB
third party product) light,
( ) single
SP-20N/A * bed Wall jack with
NIR-4
( ):
* North America only (NIR-4) microphone for
Ceiling NIR-8 (NIR-MB)
microphone
Call extension (NI-SB)
speaker (IER-2) Call NIR-2
reset
button Call button
(NIR-2) (NIR-6)
NIR-8
PC for call
log software
(NI-SOFT) NIR-MB
NIR-6
Power supply unit
(IS-PU only) NIR-8
NIR-MB
NIR-6
Corridor light with NIR-8

nameplates, 4 names
(NIR-34)
Wall jack Wall jack with Call latching Sub station,

for hanger for wall jack for flush mount
NI-RC NI-RC NIR-8 (NI-JA)
(NIR-HP) (NIR-HPF) (NIR-7BS)
CALL
NIR-4
NIR-7W or
NIR-7HW
Bedside handheld NI-RC Bedside call

switch (NIR-8) NIR-2
sub station (NI-RC)
NOTE: The above example may differ from actual product.
6
77
GETTING STARTED
NIR-4
MOUNTING
Sub station, NIR-HP
surface mount
(NI-BA)
NIR-4
NI-RC NIR-2
NIR-2
CONNECTION
Corridor light
Wall jack with reset button CALL CALL
for NIR-8 (NIR-42)

(NIR-1)
Bathroom
call button
Bathroom
(NIR-7W)
call button
NIR-8 with pull cord
(NIR-7HW)
INSTALLATION
SETUP AFTER
■ Maximum number of stations in a single system
The maximum number of sub stations differs depending on the master station model.
Master station
Sub station (Qty) Personal computer (Qty)
Model Qty
NIM-20B 1 20 1
NIM-40B 1 40 1
( )
Master station, 60-call *
APPENDIX
1 60 1
( )
( ): Special order product.
*
■ Communication methods
The following two methods are available on the master station.
Method Communication style Description
Using handset Voice-actuated communication The communication mode is VOX, half duplex. When speaking
into the handset, voice is transmitted to the other station. When
listening, the voice from the remote station is heard through the
handset.
Hands-free Push-to-talk To speak, press and hold the TALK button.
To listen, release the TALK button.
7
78
Package contents and dimensions
Verify that the following parts are included for each product package.
* Dimensions are shown in millimeters (inches).
Master station
■ Master station, 20-call (NIM-20B)
■ Master station, 40-call (NIM-40B) (*): Special order product.
* Master station, 60-call(*) or Master station, 80-call(*) is also available. N/A in North America.
Main unit
NIM-20B (Front) NIM-40B (Front) (Side)

230 (9-1/16”)
230 (9-1/16”)
330 (13”) 480 (18-7/8”) 140 (5-1/2”)
Installation manual/ Chinese RoHS

Room number plate Nameplate Operation manual paper
NIM-20B: 2pcs. NIM-20B: 22pcs.

NIM-40B: 4pcs. NIM-40B: 44pcs.
Master station, 60-call: 6pcs. Master station, 60-call: 66pcs.
Master station, 80-call: 8pcs. Master station, 80-call: 88pcs.
Sub station, call button, wall jack
■ Bedside handheld sub station (NI-RC)

Main unit Hanging bracket
(Front) (Side)
(Front) (Side)
56 (2-3/16”) 28 (1-1/8”)
ø36 (1-7/16”)
81 (3-3/16”)
95 (3-3/4”)
171.5 (6-3/4”)
19 (3/4”) Approx. 30 (1-3/16”)
Chinese RoHS paper
Cord: Approx. 1.4m (4.6') Cord: Approx. 1.5m (5')
8
79
■ Wall jack for NI-RC (NIR-HP) ■ Wall jack with hanger for NI-RC (NIR-HPF)
Main unit Screw (x2) Main unit Screw (x4)
(Front) (Side) (Front) (Side)
120 (4-3/4”)
120 (4-3/4”)
GETTING STARTED
Chinese RoHS Chinese RoHS
paper paper
116 (4-9/16”)
70 (2-3/4”) 12 (1/2”) 23 (7/8”)
MOUNTING
■ Sub station, flush mount (NI-JA) ■ Sub station, surface mount (NI-BA)
Main unit Screw (x4) Main unit Screw (x2) Wood screw (x2)

Mounting bracket
Hexagonal
120 (4-3/4”)
wrench
CONNECTION
150 (5-7/8”)
Chinese Chinese Rubber foot
2 (1/16”) RoHS RoHS
paper paper (x4)
120 (4-3/4”)
130 (5-1/8”) 33 (1-5/16”)
INSTALLATION
SETUP AFTER
■ Bedside call switch (NIR-8) ■ Wall jack for NIR-8 (NIR-1)
Chinese RoHS
Main unit Main unit Screw (x2)
paper
ø36 (1-7/16”)
APPENDIX
(Front) (Side)
95 (3-3/4”)
120 (4-3/4”)
Chinese RoHS
paper
70 (2-3/4”) 12 (1/2”)
Cord:
Approx.1.4m (4.6')
9
80
■ Wall jack with microphone for NIR-8 (NIR-MB) ■ Call latching wall jack for NIR-8 (NIR-7BS)
120 (4-3/4”)
120 (4-3/4”)
paper paper
70 (2-3/4”) 70 (2-3/4”)
12 (1/2”) 12 (1/2”)
■ Call button (NIR-6)

Main unit Screw (x2)
(Front) (Side)
120 (4-3/4”)
Chinese RoHS
paper
70 (2-3/4”)
13 (9/16”)
■ Bathroom call button (NIR-7W) ■ Bathroom call button with pull cord (NIR-7HW)
(Front) (Side)
(Front) (Side)
120 (4-3/4”)
120 (4-3/4”)
CALL

CALL
paper paper
11
(7/16”)
70 (2-3/4”) 11 (7/16”)
70 (2-3/4”) Pull cord:

Approx. 550 (21-5/8")
10
81
Ceiling speaker, ceiling microphone
■ Ceiling speaker (NI-LB) ■ Ceiling microphone (NI-SB)

Chinese RoHS Wood screw
Main unit Main unit
paper (x2)
(Side)
(Side)
15 (9/16”)
GETTING STARTED
5 (3/16”)
(Front)
(Front)
MOUNTING
ø180 (7-1/16”)
Chinese RoHS
Holder paper
ø105 (4-1/8”)
(Side)
(2-9/16”)
65
CONNECTION
Corridor light, reset button
■ Corridor light, single bed (NIR-4)
INSTALLATION
SETUP AFTER
■ Corridor light, multiple beds (NIR-4S) ■ Call reset button (NIR-2)

120 (4-3/4”)
120 (4-3/4”)
APPENDIX
paper paper
70 (2-3/4”) 70 (2-3/4”) 13 (1/2”)

21.5 (7/8”)
11
82
■ Corridor light with reset button (NIR-42)
(Front) (Side)
120 (4-3/4”)
Chinese RoHS
paper
116 (4-9/16”)
27 (1-1/16”)
■ Corridor light with buzzer (NIR-4BZ)

(Front) (Side)
120 (4-3/4”)
Chinese RoHS
paper
116 (4-9/16”) 27 (1-1/16”)
■ Corridor light with nameplate, 1 name (NIR-31)

Room number
Main unit Mounting bracket Nameplate
plate
(Front) (Side)
144 (5-11/16”)
Screw (x4) Chinese RoHS paper
16
190 (7-1/2”) 24 (15/16”)
(5/8”)
12
83
■ Corridor light with nameplates, 2 names (NIR-32)
Room number
Main unit Mounting bracket Nameplate (x2)
plate
(Front) (Side)
144 (5-11/16”)
GETTING STARTED
Screw (x4) Chinese RoHS paper
16
190 (7-1/2”) 24 (15/16”)
(5/8”)
MOUNTING
■ Corridor light with nameplates, 4 names (NIR-34)
Room number
Main unit Mounting bracket Nameplate (x4)
plate
(Front) (Side)
144 (5-11/16”)
CONNECTION
16 Screw (x4) Chinese RoHS paper
306 (12-1/16”) 24 (15/16”)
(5/8”)
INSTALLATION
SETUP AFTER
Software
■ Call log software (NI-SOFT)
APPENDIX
Product Key code paper/
CD-ROM RS232C cable
Chinese RoHS paper
13
84
MOUNTING
This section illustrates the mounting procedures for wall- and ceiling-mount equipment.
■ Ceiling speaker (NI-LB)
3 Put the holder into Make a hole of 150mm (5-7/8")

the hole by tilting it, Holder 1 in diameter in the ceiling.
and then position it as
shown.
Ø150mm 2 Disconnect the connector,

(5-7/8") and then make wire
Ceiling connections with other
Spring
equipment.
Hook
5 Connect the connector to

4 Hang the loop on the Connector
hook at one side. the main unit.
Loop Hang the loop on the hook

6
at the other side, and
install the main unit so
Main unit
that it is positioned at the
center of the hole.
■ Ceiling microphone (NI-SB)

1 Cut the ceiling so that
the central part of the
unit fits in.
2 Make wire Ceiling
connections with the
Opening dimensions
other equipment.
Main unit W: 47mm (1-7/8")
Fasten the unit to the H: 38mm

3 (1-1/2")
wall with the wood D: 40mm
screws. (1-9/16")
Wood screw x 2
(included)
Central part
66.7mm (2-11/16”)
ø105mm (4-3/16”)
NOTE:
• Make sure to mount the ceiling microphone 50 cm (20") apart from the ceiling speaker to prevent audio feedback.
• Pay attention to the depth of the unit.
• Use board anchors or concrete plugs as needed on a concrete wall.
14
85
■ Wall jack (NIR-HP, NIR-1, NIR-MB, NIR-7BS)
Call button (NIR-6)
Corridor light (NIR-4, NIR-4S)
Call reset button (NIR-2)
* The illustration shows the wall jack for NI-RC (NIR-HP).
2 Install a single gang box

3 Fasten the unit to the single- in the wall. Pass the wires
GETTING STARTED
gang box with the screws. through the gang box and
Single-gang box make the wire connections
with the other equipment.
1 Remove the front cover from
the main unit.
83.5mm
Screw x 2 (3-5/16")
(included)
Opening dimensions without a gang box
MOUNTING
W: 45mm (1-3/4"), H: 72mm (2-13/16"),
D: 54mm (2-1/8")
4 Attach the front cover

to the main unit. Main unit H
CONNECTION
Front cover
W
Bathroom call button (NIR-7W, NIR-7HW)
* The illustration shows the bathroom call button (NIR-7W).
INSTALLATION
SETUP AFTER
3 Fasten the unit to the Install a single gang box
2
single-gang box with the in the wall. Pass the wires
screws. Single-gang box
through the gang box and
Remove the front cover * The screw holes are on the make the wire connections
1 from the main unit. backside of gray rubber. with the other equipment.
Insert a flat head screwdriver
into the hole on the bottom of
the unit, and then pull the flat 83.5mm (3-5/16")
head screwdriver toward you.
APPENDIX
The front cover opens.

W: 50mm (1-15/16"), H: 70mm (2-3/4"),
CAL
L D: 20mm (13/16")
CA
LL D
Flat head Screw x 2 Main unit

screwdriver (included)
Front cover
H
Hole
4 Attach the front cover to the main unit.

W
15
86
■ Sub station, surface mount (NI-BA)
* When mounting NI-BA on a wall, follow the procedure shown below.
2 Fasten the mounting bracket to Install a single gang box in the wall. Pass the
the gang box with the screws.
1
wires through the gang box and make the wire
connections with the other equipment.
3 Attach the main unit to

the mounting bracket.
When setting NI-BA on a desk
• Attach the included 4 rubber feet on the back
of NI-BA.
83.5mm (3-5/16") • Route the wires through the cable inlet at the
upper or lower part of NI-BA.
* When routing the wires at the upper part,
remove the cable inlet plate to allow
passage of the wires.
Cable inlet plate

Single-gang box
Main unit Screw x 2 Mounting bracket

(included) (attached to NI-BA when shipped)
Rubber foot Cable inlet
Cable inlet
■ Sub station, flush mount (NI-JA)
46 mm
2-gang box (1-13/16'') 1 Install a 2 gang box in the wall.
Pass the wires through the
Special screw x 4 gang box and make the wire
83.5 mm
(included)
(3-5/16'')
connections with the terminal
cover open.
2 Fasten the main unit to * Be sure to route the wires through
the gang box with the inlet.
special screws.
Loosen
Hexagonal wrench
Tighten
(included) Main unit
Inlet Terminal cover

W: 90mm (3-9/16"), H: 73mm (2-7/8"), D: 54mm (2-1/8")
16
87
■ Wall jack (NIR-HPF)
Corridor light (NIR-42, NIR-4BZ)
2-gang box 46 mm
3 Fasten the unit to the 2-gang corridor light with reset
(1-13/16'')
box with the screws. button (NIR-42).
83.5mm (3-5/16")
GETTING STARTED
Screw x 4
(included)
1 Remove the front
cover from the
main unit. 2 Install a 2 gang box in
the wall. Pass the wires
through the gang box and
make the wire connections
Main unit
with the other equipment.
4 Attach the front cover
MOUNTING
to the main unit. Front cover
W: 95mm (3-3/4"), H: 75mm (2-15/16"), D: 54mm (2-1/8")
■ Corridor light with nameplate (NIR-31, NIR-32, NIR-34)

* The illustration shows the corridor light with nameplates, 4 names (NIR-34).
CONNECTION
Detach the mounting 3 Fasten the mounting 1 Install a gang box in the wall.
2
bracket from the main unit bracket to the gang box NIR-31, NIR-32: 2-gang box(*)
by removing the room with the screws.
NIR-34: 3-gang box(*)
number plate and the
screw. (*): Recommended
INSTALLATION
SETUP AFTER
Single, 2- or 3-gang box
Mounting bracket
Screw (attached to the unit when shipped)
Room number (attached)
plate Main unit Screw (for gang box) × 4 (included)
APPENDIX
6 Mount the main unit on the
mounting bracket, and affix 4 Hang the string of
the main unit to the bracket the main unit on a
with the screw. Gang box projecting part or a
thread on the bracket
7 Attach the room number to suspend the main
plate to the main unit unit.
Wires
5 Make wire connections
String with other equipment.
Main unit
Room number Screw

plate (attached)
17
88
CONNECTION
Connection wiring diagram (outline)
The following is an example of basic wiring diagram.
* The wiring methods differ depending on the equipment used. Refer to page 20 to 29 for details about various wiring methods.
(*1)
E
Master station, M
40-call (NIM-40B)
1
2
3
or
4
• Master station,
5
20-call (NIM-20B) Corridor
Blue Blue NIR-4
• Master station, light, single
( )
60-call * 10 Blue
bed Blue
(NIR-4)
• Master station,
( ) Blue Blue
80-call *
11 Call reset NIR-2
12 button
( ):Specialorder product. Blue Blue
* (NIR-2)
Ceiling speaker
(NI-LB) NI-LB
19 Red Yellow Black Blue Red Yellow Black Blue
20 Orange/ Orange White Gray Orange/ Orange White Gray
White White
* Connect to * Connect to
each of the each of the
21 color-coded color-coded
wires. wires.
22
Call extension Wall jack
speaker (IER-2) for NIR-8 Wall jack with
29 (NIR-1) Blue microphone Blue
30 for NIR-8 Blue
Blue (NIR-MB) White
Speaker etc. Bedside Gray
(3W/20Ω, S1 call switch Gray
third party S1 (NIR-8) NIR-8
product) White
SP-20N/A *
( ) SK Ceiling
( ):
SK microphone
* North America (6 wall jacks can be (NI-SB)
only RS232C connected in total.) (6 wall jacks can be
cable connected in total.)
(included on White
PC NI-SOFT) TX
Red
RX
Black
I-G Refer to page 22 for details and examples of Refer to page 23 for details and examples of
using alternative equipment. using alternative equipment.
Power supply
unit (IS-PU only)
(*1)
E
When using the master M
station, 60-call or 80-call,
two power supplies are
needed. 31
Do not connect two
power supplies in 32
parallel. 33
34
Refer to page 21 for

Black
Black
Black
Red
Red
Red
Blue
Blue
Blue
Green
Green
Green
Yellow
Yellow
Yellow
details about wiring to

a master station.
39
Wall jack for
40 NIR-HP NIR-HP
NI-RC (NIR-HP)
Bedside handheld sub station (NI-RC) NI-RC NI-RC

18
89
(*1): • The common line E and individual channel lines should be in the same sheath wiring.
• The remainder wires in the same sheath wiring should be connected to the common line E of the master station for noise prevention.
GETTING STARTED
Blue NIR-4
Blue NIR-4 Sub station,
surface mount Blue
Blue (NI-BA)
Blue
MOUNTING
Blue A M E C NIR-2
Sub station,
flush mount NIR-2 I I CE CS Blue
(NI-JA)
Blue
A M E C
Blue
CE CS
NIR-1 Blue
Refer to page 27 for
NIR-8 details and examples
CONNECTION
Refer to page 28 for details and examples of using alternative
of using alternative equipment. equipment.
■ Wiring distance
Wire diameter Maximum distance
Ø0.65mm (22 AWG) 130m (425') * Up to 3 bathroom
Master station - sub station
Ø0.9mm (18 AWG) 200m (650') call buttons can be
INSTALLATION
Blue NIR-4
SETUP AFTER
connected to a single
Master station - power supply unit Ø0.9mm (18 AWG) 10m (33') channel line.
Blue
Master station - call extension Ø0.9mm (18 AWG) 50m (165')
speaker (IER-2), speaker etc.
Blue
NIR-2
■ Master station terminal marking ■ Meanings of symbols Bathroom Red Blue
E : Common line (for earth ground) : Wire-to-wire connection call button Black
M : Common line (for microphone) : The wire should be cut and (NIR-7W or CALL
Blue
NIR-7HW) Green
1 ... 10 , 11 ... : Individual channel line insulated.
APPENDIX
Red
NIR-7W or Black
NIR-7HW CALL
Blue
Green
Refer to page 24-25 for
details and examples
of using alternative Red
equipment. NIR-7W or Black
NIR-7HW CALL
Blue
Refer to page 29 for Green
details about wiring to
the corridor light with
nameplate (NIR-34,
NIR-32 or NIR-31).
Refer to page 26 for details and examples
Orange
Yellow
Red
Brown
Black
of using alternative equipment.

Black
Red
Green
Blue
NIR-7W or Corridor light with

NIR-7HW CALL nameplates, 4
names
(NIR-34)
19
90
Handling cables
Notes about handling cables
* Cables and connectors are not included with the products.
■ Notes on cables
• Use PE (polyethylene)-insulated PVC jacketed cable.
Parallel or jacketed conductors, mid-capacitance, non-shielded cable
is recommended.
• Never use twisted pair cable or coaxial cable.
■ How to connect or disconnect stranded wires.

• To ensure that the wire won't bend, press the release button while inserting into terminal.
e.g.) NIM-40B e.g.) NI-BA

Release button
8mm
(3/8")
Release button
■ Note about wire-to-wire connection.

Make wire-to-wire connections securely as shown below.
Wire nut
Cable
From a sub station
Splice 2 wires with wire nuts,
securely protecting from being
pulled or crushed.
20
91
Connection wiring diagram (details)
Connecting to the master station
Procedure
1 Detach the terminal cover by removing the two 3 After the connections for the whole system have
GETTING STARTED
screws. been completed, turn on the power switch.
Master station rear
Terminal cover Press the “I” side.
Screw
MOUNTING
The power indicator on the operation panel lights up.
POWER
Lights up green.
2 Connect the wiring from the sub stations and power
supply to the master station by inserting lead wires to
the corresponding terminals.
Using the cable tie is recommended for secure installation.
4 Attach the terminal cover with the two screws.
Release
button
CONNECTION
10
(7/1mm
6”)
Cable tie
■ Note about connecting a PC to the master station.

TX RX I-G
Use the included RS232C cable for the connection. TX RX I-G
INSTALLATION
SETUP AFTER
PC
* Install NI-SOFT on the PC White Black
from the included CD-ROM.
Refer to the instruction
manual for NI-SOFT for RS232C cable (1m (3.3'))
details. RS232C (provided with NI-SOFT)
Red
terminal
* When extending the RS232C cable, the distance between the master station and the PC should
be 15m (50') or less.
APPENDIX
CAUTION
■ Note about connecting the power supply unit(s) to the master station.
* When using the master station, 60-call or 80-call, two power supply units are needed.
Do not connect
NIM-20B/NIM-40B Master station, 60-call/80-call the two power
supply units in
parallel.
DC48V DC48V
DC48V
Power supply unit

(IS-PU only)
21
92
Multiple-user room examples of using the ceiling speaker (NI-LB) and the ceiling
microphone (NI-SB)
■ Meanings of symbols
Master station
: Wire-to-wire connection
: The wire should be cut and insulated.
Individual channel line M E
1 , 2 , 3 , etc.
When using a corridor light and reset button
Corridor light, Corridor light Corridor light

single bed with buzzer with reset
(NIR-4) (NIR-4BZ) button (NIR-42)
Blue Black Black
Blue or Blue or Brown
* Refer to page 29, when

using the corridor light
Blue with nameplate (NIR-31,
Call reset NIR-32, NIR-34).
button
Blue (NIR-2)
Ceiling
speaker
(NI-LB)
Cut the green lead
Red Yellow Black Blue wire and insulate
Orange/ Orange White Gray its ends.
White
Wall jack
for NIR-8
(NIR-1) Blue Gray
Blue White
Ceiling
Green lead
microphone wire
(NI-SB)
Bedside call switch
(NIR-8)
Blue
Call button
(NIR-6) Blue * When not using a corridor light, do not cut the
green lead wire, and insulate the blue lead
wire.
Do not cut.
(6 wall jacks or
call buttons can be
connected in total.)
Green lead
wire
22
93
Multiple-user room examples of using the ceiling speaker (NI-LB) and not using the ceiling
microphone (NI-SB)
Master station : Wire-to-wire connection
GETTING STARTED
1 , 2 , 3 , etc.

single bed with buzzer with reset button
(NIR-4) (NIR-4BZ) (NIR-42)
MOUNTING
Blue Black Black

using the corridor light
Blue with nameplate (NIR-31,
Call reset NIR-32, NIR-34).
button
CONNECTION
Blue (NIR-2)
Ceiling
speaker
(NI-LB)
Cut the green lead
Red Yellow Black Blue wire and insulate
Orange/ Orange White Gray its ends.
White
INSTALLATION
SETUP AFTER
Wall jack with
microphone
Blue
for NIR-8
Blue
(NIR-MB)
White
Green lead
Gray wire
APPENDIX
Bedside call switch
(NIR-8)
* When not using a corridor light, do not cut the

(6 wall jacks with green lead wire, and insulate the blue lead
microphone can be wire.
connected in total.)
Do not cut.
Green lead
wire
23
94
Multiple-user room examples of using the bedside handheld sub stations (NI-RC) etc.
Master station : The wire should be cut and insulated.
Individual
channel line
1 , 2 , 3 ,
etc.
( 1) ( 1)
* * ( 1)
*
Black
Red
Green
Blue
Black
Black
Yellow
Yellow
Red
Red
Green
Green
Blue
Blue
Orange
Yellow
Brown
Black
Red
Wall jack Bedside Wall jack CALL
for NI-RC handheld with hanger

(NIR-HP) sub station for NI-RC Bathroom Corridor light with
(NI-RC) (NIR-HPF) call button nameplates, 4
NI-RC (NIR-7W or names
NIR-7HW) (NIR-34)
* Refer to page 29
(*1): When using a corridor light; for the detailed
Cut the connection between connection method
the black and green wires to Black for the corridor light
separate them, and insulate the with nameplate
green wire. (NIR-34, NIR-32
Green and NIR-31).
When using the corridor light, multiple beds (NIR-4S) and call reset button (NIR-2)
Master station
E Corridor
Blue light,
multiple
M beds
Blue (NIR-4S)
Individual
channel line Blue
Call reset
1 , 2 , button
3 , etc. Blue (NIR-2)
( 1) ( 1)
* * ( 1)
*
Black
Red
Green
Blue
Black
Black
Yellow
Yellow
Red
Red
Green
Green
Blue
Blue
NIR-HP NIR-HPF
NI-RC NIR-7W or
NIR-7HW
NI-RC
(*1): When using a corridor light;

Cut the connection between
the black and green wires to Black
separate them, and insulate the
green wire.
Green
24
95
When using equipment without microphone (no communication is possible)
Master station
GETTING STARTED
Individual
channel line
1 , 2 , 3 ,
etc.
( 2) ( 1)
* *
Orange
Orange
Black
MOUNTING
Red
Green
Blue
Yellow
Brown
Black
Red
Call latching wall
jack for NIR-8 (*1): When using a corridor light;
(NIR-7BS) Cut the connection between Corridor light with nameplates,
the black and green wires to Black 4 names (NIR-34)
separate them, and insulate the * Refer to page 29 for the
Bedside call switch green and orange lead wire. detailed connection method
(NIR-8) for the corridor light with
CONNECTION
Green
nameplate (NIR-34, NIR-32
(*2): The orange lead wire should be insulated. and NIR-31).
When not using a corridor light
INSTALLATION
Master station
SETUP AFTER
E
Individual
channel line
1 , 2 , 3 ,
etc.
APPENDIX
( 3) ( 3)
* *
( 4) ( 4)
* *
Yellow
Red
Red
Black
Black
Green
Green
Blue
Blue
NIR-HP
NIR-7W or
NI-RC NIR-7HW
(*3): When not using a corridor light;

Do not cut the connection between
the black and green wires. Black
Insulate the blue lead wire.
Green
(*4): The blue lead wire should be insulated.
25
96
Examples of using the bathroom call buttons (NIR-7W or NIR-7HW)

Individual channel line E
1 , 2 , 3 , etc.

Blue Black Black using the corridor light with
nameplate (NIR-31, NIR-32,
NIR-34).
Bathroom Blue Call reset

call button button
with pull Bathroom (NIR-2)
cord call button Blue
(NIR-7HW) (NIR-7W) Red
Black
CALL
or CALL
Blue
Green When not using a corridor light
( 1)
*
Master station
NIR-7HW NIR-7W Red
Black Individual channel line 1 , 2 , 3 , E
CALL
or
CALL
Blue etc.
Green
( 1)
*
NIR-7HW NIR-7W Red NIR-7W Red
Black Black
CALL
CALL
or Blue
( 3) ( 2)
CALL
Blue
Green Green * *
( 1)
*
(*2): When not using

a corridor light;
NIR-7W Red
(*1): When using a corridor Do not cut the
light; connection Black
CALL
Blue
Cut the connection between the black ( 3) ( 2)
between the black and
Black
and green wires. Green * *
green wires to separate Insulate the blue
them, and insulate the lead wire.
green wire. Green
NIR-7W Red
Black Black
CALL
Blue
( 3) ( 2)
Green * *
Green
(*3): The blue lead wire

should be insulated.
* Up to 3 bathroom call buttons can be connected to a single

channel line.
26
97
Single room examples of using the surface mount sub station (NI-BA)

GETTING STARTED
1 , 2 , 3 , etc.

Blue Blue Brown * Refer to page 29, when using
the corridor light with nameplate
or or
MOUNTING
Blue Black Black
(NIR-31, NIR-32, NIR-34).
Blue Call reset

button
(NIR-2)
Sub station, Blue
surface mount
(NI-BA)
A M E C (*1): Remove the lead wire between the CE and
CONNECTION
CS terminals.
I I CE CS
( 1) The CS terminal is not used.
*
Blue
Wall jack for When not using a corridor light
NIR-8 (NIR-1)
INSTALLATION
Blue
SETUP AFTER
Sub station,
Call button or surface mount
(NIR-6)
(NI-BA)
Bedside call switch
(NIR-8) A M E C
(*2): Do not remove the
I I CE CS lead wire between
( 2) the CE and CS
* terminals.
The C terminal is
APPENDIX
not used.
27
98
Examples of using the flush mount sub station (NI-JA)

Master station
Individual channel line

1 , 2 , 3 , etc. M E

Blue Blue Brown * Refer to page 29, when using the

or or corridor light with nameplate (NIR-
Blue Black Black
31, NIR-32, NIR-34).
Blue
Call reset
button
Blue When not using a corridor light
(NIR-2)
Sub station,
flush mount Sub station,
(NI-JA) flush mount
A M E C (NI-JA)
CE CS A M E C
( 1) CE CS
* ( 2)
*
(*1): Remove the lead wire between the CE and (*2): Do not remove the lead wire between
CS terminals. the CE and CS terminals.
The CS terminal is not used. The C terminal is not used.
28
99
Notes about connecting to a corridor light with nameplate (NIR-31, NIR-32, NIR-34)
The individual user displays and the corresponding lead wire colors are as follows.
When the call button of a sub station connected to one of the color-coded lead wires of the corridor light is pressed, the corresponding
number of the call indicator lights.
NIR-31 NIR-32 NIR-34
GETTING STARTED
Call indicator
1 1 3
1 Individual user
display 2 2 4
Individual Color of Individual Color of Individual

user display lead wire user display lead wire user display Color of lead wire
1 Brown 1 Brown 1 Brown
2 Red 2 Red
MOUNTING
3 Orange
4 Yellow
e.g.
When the call button of the sub
station connected to the red lead
wire is pressed, the call indicator
of display 2 lights. Lights
1 3
2 4
CONNECTION
Wiring example
Master station
INSTALLATION
SETUP AFTER
M
4
Individual 3
channel
line 2
1
( 1) ( 1) ( 1) 4 32 1
* * * ( 1)
*
Orange
Yellow
APPENDIX
Black
Black
Black
Yellow
Yellow
Yellow
Red
Red
Brown
Red
Blue
Blue
Green
Green
Green
Blue
Black
Black
Red
Green
Blue
Red
1 3
CALL
2 4
Bathroom call Corridor light with

Sub station 1 Sub station 2 Sub station 3 button 4 nameplates, 4 names
(NIR-34)
: Wire-to-wire connection 1 2 1
Brown
Brown
Black
Black
Red
(*1): When using a corridor light;

Cut the connection between 1
1
the black and green wires to 2
Black
separate them, and insulate the
green wire. Corridor light with Corridor light with
nameplate, 1 nameplates, 2
Green name (NIR-31) names (NIR-32)
29
100
SETUP AFTER INSTALLATION
Adjusting volume and ringtone settings
For these changes, use the switches and control knobs under the switch cover by removing the cover.
Switch cover
Remove
Changing the sound type of ringtone
You can change the sound type of ringtone between melody
Reset button and chime.
ON: Melody To select melody, put switch 5 in UP
OFF: Chime position.
To select chime, put switch 5 in DOWN
position.
Activating/deactivating the automatic volume

gain of ringtone
When this function is active, the volume of ringtone increases
automatically to the maximum level (low→mid→high) in a
90-second interval.
ON: Disable To disable, put switch 6 in UP position.
OFF: Enable To enable, put switch 6 in DOWN position.
Adjusting volume
To adjust: * : Do not change these switches. They have been preset
Turn the control knob clockwise to increase and in the optimum positions.
counterclockwise to decrease the volume.
NOTE: After modifying the settings, press the reset
Decrease Increase button to apply new settings.
TALK: RECEIVE:
This adjusts the volume of audio (sent from This adjusts the master receive volume. As
the master station) heard at the sub stations. the basis of this level, you can adjust the
receiving volume with the RECEIVE VOL. tab
PRETONE: on the master station operation panel.
This adjusts the volume of notice sound
heard at the sub stations. RING TONE:
This adjusts the master volume of ringtone.
ALL CALL: As the basis of this level, you can adjust the
This adjusts the volume of all station paging ringtone volume with the RING TONE VOL. tab
heard at the sub stations. on the master station operation panel.
30
101
APPENDIX
Troubleshooting
If the system fails to operate normally, check the following points to determine whether the fault can be corrected by the simple
measures suggested. If it cannot be corrected, or if the fault is not listed in the "Symptom" column, disconnect the power cord and
contact the system supplier or service center for help.
Symptom Cause Solution
GETTING STARTED
The master station will not operate. The power switch on the back of the Turn on the power switch. (→ page 21)
master station is in the OFF position.
The power of all the equipment is off.
No ringtone
No communication with sub station. Improper wiring connection Verify the wiring # to # , M to M , and E
to E between master and sub stations.
No communication to sub station. Improper wiring connection Verify the wiring # to # , M to M , and E
to E between master and sub stations.
An improper device is used for sub Verify a sub station compatible with the NIM
MOUNTING
station. system is used.
Call is not held. Improper wiring connection Verify connection of lead wires.
One way audio An improper device is used for sub Verify a sub station compatible with the NIM
station. system is used.
# : Individual channel line (#: number)

M : Common line (for microphone)
E : Common line (for earth ground)
CONNECTION
INSTALLATION
SETUP AFTER
APPENDIX
31
102
Warranty
Aiphone warrants its products to be free from defects of material and workmanship under normal use and service for
a period of one year after delivery to the ultimate user and will repair free of charge or replace at no charge, should it
become defective upon which examination shall disclose to be defective and under warranty. Aiphone reserves unto
itself the sole right to make the final decision whether there is a defect in materials and/or workmanship; and whether or
not the product is within the warranty. This warranty shall not apply to any Aiphone product which has been subject to
misuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which have
been repaired or altered outside of the factory. This warranty does not cover batteries or damage caused by batteries
used in connection with the unit. This warranty covers bench repairs only, and any repairs must be made at the shop
or place designated in writing by Aiphone. This warranty is limited to the standard specifications listed in the operation
manual. This warranty does not cover any supplementary function of a third party product that is added by users or
suppliers. Please note that any damage or other issues caused by failure of function or interconnection with Aiphone
products is also not covered by this warranty. Aiphone will not be responsible for any costs incurred involving on site
service calls. Aiphone will not provide compensation for any loss or damage incurred by the breakdown or malfunction of
its products during use, or for any consequent inconvenience or losses that may result.
The object area of is the EU.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC
CAN ICES-3 (B)/NMB-3(B)
Issue Date: Feb. 2016 AIPHONE CO., LTD., NAGOYA, JAPAN
FK2242 A P0216 SZ 57291
103
NI-SOFT
GETTING STARTED
OPERATION MANUAL
USING THE NI-SOFT

APPENDIX
Thank you for selecting Aiphone for your communication needs. Please read this manual carefully before using this product.
* Please make sure to read this manual for safe and correct use of the product, and keep it in a safe place for future reference.
104
Contents
Introduction ................................................................... 3
Notices ........................................................................... 3
Unpacking ..................................................................... 3
Connections .................................................................. 3
GETTING STARTED ................................................................... 4

Installing the NI-SOFT .................................................. 4
System requirements for PC...............................................4
Installing ...............................................................................5
Starting up the NI-SOFT ......................................................7
Exiting the NI-SOFT .............................................................8
Configuring the initial setup of the NI-SOFT .............. 9
USING THE NI-SOFT ................................................................ 10

Displaying the call history by specifying search
criteria .......................................................................... 10
Displaying the call history ...............................................10
Displaying the call history list
in graph form ......................................................................13
Configuring the sub station settings ........................ 14
APPENDIX ................................................................................. 15
Troubleshooting.......................................................... 15
2
105
Introduction
This product is application software that can be used by installing it on a PC connected with the master station. With this software, you
can check the history of calls/answers in a table or graph format.
Notices
• Depending on the computer, it may not be useable. • Please note that product specifications may be changed for
• We will under no conditions be liable for any damages or the sake of improvement without prior notice.
losses resulting from this product's contents or specifications. • Please be aware that it is the customer's responsibility
• This manual was created by Aiphone Co., Ltd., all rights to ensure that their computer is secure. We will under no
reserved. Copying a part of or this entire manual without prior conditions be liable for security failures.
permission from Aiphone Co., Ltd. is strictly forbidden.
• Please note that this manual may be revised or changed
without prior notice.
Unpacking
After unpacking, check that the following are included.
CD-ROM RS232C cable Information sheet
Contents:
Contents:
NI-SOFT (this software),
Product Key, China RoHS
NI-SOFT OPERATION MANUAL (this manual)
* Please keep these items in a safe place for future use.
Connections
Connect a PC on which you will install the NI-SOFT to the master station with the included RS232C cable.
Master station rear
TX RX I-G
TX RX I-G
PC
* Install NI-SOFT on the PC White Black
from the included CD-ROM.
Refer to the instruction
manual for NI-SOFT for RS232C cable (1m (3.3'))
details. RS232C (included) Red
terminal
* When extending the RS232C cable, the distance between the master station and the PC should be 15m (50') or less.
3
106
GETTING STARTED
Installing the NI-SOFT
Install the NI-SOFT on your PC from the CD-ROM.
NOTES:
• The PC should be operable 24 hours a day. Call history is obtained only while the NI-SOFT is running.
• Call history is not obtained in the following cases:
- When the NI-SOFT is not running
- When the PC is in the standby or sleep mode, or the system is logged off
- When the PC cannot communicate with the master station for any cause
System requirements for PC

Your PC must meet the following system requirements to use the NI-SOFT.
Also refer to the instruction manual supplied with your PC.
OS Windows 7 Home Premium/Professional/Ultimate (Service Pack 1, 32/64bit)

(English ver. only) Windows 8.1/Pro (32/64bit)
Processor 2.7 GHz or higher

System memory
2 GB RAM or higher
(RAM)
Hard disk Total 100 MB or higher (*1)
Run-time Microsoft® .NET Framework 4.5 (*2)
Display 1024 (W) x 768 (H) or higher, 16-bit or more
Serial port RS-232C, D-sub 9-pin
Fonts Arial
(*1): If the software is to be installed onto a drive other than C: drive, both the C: drive and the installation drive each require 50
MB or more of memory.
(*2): If the specified Run-time is not installed on the PC, it will be installed automatically when installing the NI-SOFT.
• The NI-SOFT may not run, or may not operate correctly (such as freezes occurring) on a PC with specifications below
the necessary requirements.
• We recommend using a PC and CD-ROM/DVD-ROM drive that exceed the basic system requirements.
• The NI-SOFT is registered to the start-up for the user designated when it was installed. (The NI-SOFT starts up
automatically when logged in to the Windows.)
• When the system memory of the PC is running out, the NI-SOFT reboots the Windows to prevent the PC from being
frozen. If there is concern of the occurrence of Windows reboot, configure the Windows so that login is performed
automatically with the user's account with sufficient attention given to security.
• It is recommended to install a PC exclusive for the NI-SOFT and acquire a dedicated account to obtain a complete call
history.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
4
107
Installing
1 Insert the CD-ROM into your PC. 5 Read the description in the [Welcome to the NIM Call
Log Software Setup Wizard] window, and then click
CD-ROM Next .
2 Run “Setup.exe” in the CD-ROM by double-clicking it.
GETTING STARTED
3 Start the installation by following the on-screen
instructions.
Read “Software License Agreement” carefully, and then
select I Agree . 6 Select the folder and the PC in which the NI-SOFT is
to be installed.
USING THE NI-SOFT

4 Input the Product Key, and click OK .
APPENDIX
* The Product Key can be found on the information sheet,
"Product Key for NI-SOFT".
7 Click Next to continue the installation.
Dialogs are displayed to confirm whether or not you want
to place a shortcut for the NI-SOFT in the Start Menu and
on the desktop. Click YES or NO .
8 When the [Installation Complete] window appears,

click Close to finish the installation.
* After the installation has finished, restart the PC.
NOTES:
NOTE:
• When starting up the NI-SOFT, if a security or virus check warning
If “.NET Framework 4.5” is not already installed, the .NET is displayed, please allow the NI-SOFT to continue.
Framework installation window is displayed. Follow the on-
screen instructions to install. (It might be nothing displayed for a • When the [User Account Control Settings] window appears, click
while to install.) OK to continue the installation.
• Depending on the OS of a PC, different screens may be displayed.
Follow the on-screen instructions to install.
5
108
■ Uninstalling
When you need to uninstall the NI-SOFT, follow the procedure
below.
* The uninstallation procedure differs depending on the
Windows OS version. Confirm the procedure for the Windows
OS on your PC.
1 Click the Windows’ “Start” button, and then click

“Control panel”.
The control panel opens.
2 Click “Programs and Features”.
3 Select “NIM Call Log Software”, and then click

“Uninstall”.
A dialogs is displayed to confirm whether or not you want to
keep log data and program settings. Click YES or NO .
When uninstalling has been finished successfully, the message

“The program was successfully uninstalled” appears.
6
109
Starting up the NI-SOFT
Read the instruction below while viewing the actual display of
the PC. 2 Click “Login”.
1 Start up the PC.
The following login window is displayed automatically after

* When the password entry box is displayed, enter the
starting or restarting the PC.
password, and then click “Login”.
When you start up the NI-SOFT for the first time, entering
password is not needed. You can set up a password for
security purposes if needed. (→ P. 9)
* If you do not want to log into the NI-SOFT, click Exit .
GETTING STARTED
The [Call log] window is displayed.
* When you first start up the NI-SOFT after it has been
USING THE NI-SOFT

installed, a dialog box is displayed saying that COM port
setting has not been made. Click OK and proceed to
the next step. After the initial setup (→ P.9 1), the dialog
box will not be displayed again.
■ Buttons available in all the windows

Click to close the window.
APPENDIX
The window closes and " " icon remains on the task bar.
Clicking the icon opens the window again.
[Call log] window
Click to open the Click to
[Call log] window. maximize the
(→P. 10) window.
Click this again
Click to open to restore the
the [Sub station window to
settings] window. normal size.
(→P. 14)
Click to open the

[Program settings]
window. (→P. 9)
Click to log out

of the NI-SOFT.
(→P. 8) Version of the
NI-SOFT
Status bar
Displays the current status of the NI-SOFT.
7
110
Exiting the NI-SOFT
NOTE:
When Exit is clicked, the NI-SOFT stops running. While
the NI-SOFT is not running, call history logs cannot be
obtained, so the call history in that period is not displayed.
1 Click Log out .
A confirmation message is displayed.
2 Click OK to continue the exit operation.
3 Click Exit .
A confirmation message is displayed.
4 Click OK to exit the NI-SOFT.
When you start the NI-SOFT again;

Double-click the " " icon on the desktop.
NIM Call Log Software
* If another location is specified for installing the NI-

SOFT during installation, run "NIMlog.exe" from the
location where it is installed.
8
111
Configuring the initial setup of the NI-SOFT
Configure the initial setup before using the NI-SOFT.
First click Program settings to [Program settings] window

display the [Program settings]
window.
Then set up the items of 1, 2, 3
below.
(1 : Required, 2, 3: As needed) 3
GETTING STARTED
2
USING THE NI-SOFT

1 Configuring the initial setup (Required) 3 Setting up a login password
Set up the following items. You can set up a password for security purposes if needed.
1 * Only English one-byte alphanumeric characters can be used
[Communication port]: for a password. Up to 32 characters can be inputted.
Select the communication port to be used from the drop-
down list.
Setting up a password for the first time
[Master station]:
Select the master station model connected with this PC 1 Uncheck the check box of [Use without password].
APPENDIX
from the drop-down list. * Unless this check box is unchecked, a password cannot
[Date format]: be entered.
Select the year-month-day format to be used in the window
2 Enter a new password in the [New password] box.
from the drop-down list.
DD: day MM: month YYYY: year Enter the same new password in the [Retype
3
Click Apply settings to save the setting changes of password] box again.
2
these items. Click Change password to save the password.
4
NOTES:
• The items that cannot be changed or selected are grayed out. * Inputting the set password is required when logging into the
• If you change the window or click Log out without saving the NI-SOFT the next time.
setting changes, a notice dialog box appears saying that “Exit
without saving? (Changes to settings will not be saved)”. To save Changing the password
the changes, Click Cancel , and then click Apply settings .
1 Enter the current password in the [Current password] box.
2 Registering a note in the footer area 2 Enter the new password in the [New password] box.
When printing out a call history list etc., the registered note is 3 Enter the new password in the [Retype password]
printed in the footer area of a print sheet. box again.
* Only English one-byte alphanumeric characters can be used Click Change password to save the new password.
for a note. Up to 80 characters can be inputted. 4
NOTES:
1 Enter a note in the text box of [Footer notes]. • If you will not use a password for login, check the check box of [Use
without password] and then click Change password .
2 Click Apply settings to save the note. • The items that cannot be changed or selected are grayed out.
• If you have forgotten the password, you need to re-install the NI-SOFT.
9
112
USING THE NI-SOFT
Displaying the call history by specifying search criteria
The call history is displayed in the [Call log] window.
NOTES:
• Call history logs are not obtained in the following period of time, so the call history in such a period of time cannot be displayed.
- When the NI-SOFT is not running
When Exit is clicked, the NI-SOFT is quitted.
- When the PC is in the standby or sleep mode, or the system is logged off
- When the PC cannot communicate with the master station for any cause
• Call history does not updated on a real-time basis. Call history logs can be obtained only while the NI-SOFT is running.
Displaying the call history

Click Call log to display the [Call log] window.
Specify search criteria by following the procedure below to limit the scope of target calls.
[Call log] window Specify the target period of time.
Click to start a
search with the
specified criteria.
Specify the target The number of call

sub station ID, records in the list.
number, name/
remarks.
The avarage
The call history is response time of
displayed in the list the calls in the list.
here.
1 Select the target period of time from the following.

You can also specify the term by selecting start and end
dates from the calendar respectively.
Start date End date
[Today]
[Yesterday] 1 Click
[7 days]: 7 days including the current day
Click to select the
[30 days]: 30 days including the current day target month or year.
[All dates]: No limitation of term Click to display Click to display

the previous the next month.
month.
2 Click to select
the target date.
10
113
NOTE: 2 Select the target name, remark, etc. within the dialog
The specified dates are not updated automatically. Specify the target box.
dates and conduct a search again to update the call history data. 3 Click Select .
2 If needed, specify the sub station ID, number or

name/remarks by selecting the search item from the 3
drop-down list.
2
The selected name, remark, etc. is displayed in the

input box.
[Undesignated]: none specified
* The names, remarks, etc. displayed in the dialog box are
[ID]: those recorded in the call history list. When a new name
When this is selected, a drop-down list is displayed. Select or remark is registered in the [Sub station setting] window
GETTING STARTED
the target ID from the list. (→P. 14), it will be displayed in this dialog box after it has
been recorded and displayed in the call history list.
* All the IDs recorded in the call history are displayed in the
list.
3 Click Search .
[Number]: The history of calls that meet the specified criteria is
1 After selecting this, click Select on the right hand of the displayed in the list.
window.
USING THE NI-SOFT

< Table column headings >
The [Number] dialog box is displayed. 1 Date: The date when the call was received by the master
station.
2 Select the target sub station name, bed number, etc.
within the dialog box. Call time: The time when the call was received by the
3 Click Select . master station.
Reset/answer time: The time when the call was answered
or reset.
APPENDIX
Response time: The length of time from when the call was
3 received to answered or reset.
2 ID: The ID of the target sub station.
Number: The target sub station name, bed number, etc.
Name/Remarks: The target sub station name, remarks,
The selected name or number is displayed in the input
etc.
box.
* The names or numbers displayed in the dialog box * The history is displayed in ascending or descending
are those recorded in the call history list. When a new order. The order changes each time an item name on the
name or number is registered in the [Sub station setting] table head is clicked.
window (→P. 14), it will be displayed in this dialog box ex.)
after it has been recorded and displayed in the call
history list.
[Name/Remarks]:
1 After selecting this, click Select on the right hand of the * When call records are not all displayed, scroll the window
window. up or down by using the vertical scroll bar.
NOTES:
• A maximum of 100,000 call records can be stored. When
the number of call records exceed 100,000, the old ones are
overwritten.
1 • When the response time of a call is more than 59 minutes and 59
The [Name/Remarks] dialog box is displayed.
seconds, it is displayed as 59 minutes and 59 seconds.
• The NI-SOFT does not support displaying summer time.
11
114
■ Printing out the displayed call history list ■ Exporting the displayed call history list in
CSV format
1 Click Print on the [Call log] window.
1 Click CSV export .
The “Save as” window is displayed.

The print preview window is displayed.
2 If needed, change the file name and the destination
to save.
3 Click Save to save the file.
Zoom in : Click to enlarge the preview.

Zoom out : Click to reduce the preview.
* When the preview is not fully displayed, scroll the window

by using the scroll bar.
* When the call history list is to be printed in two or more
sheets, you can display other pages by clicking <<
(previous page) or >> (next page). You can also
designate the page number you wish to preview by
entering the number.
Current page number

* You can enter the desired
page number in this box.
2 Click Print to print out the current preview window.
NOTES:
• A maximum of 3,000 call records (100 pages) can be printed out at
one time.
• Do not quit the NI-SOFT until the printing is completed. The
printing may not finish completely.
12
115
Displaying the call history list in graph form
1 Click Graph on the [Call log] window.
The [Graph] window is displayed, and the current call history list is displayed in bar graph sorted by response time.
Click the button for the graph type Click to display the print preview window.
you wish to display. * Refer to "Printing out the displayed call history list"
(→P. 12) for the printing procedure.
GETTING STARTED
Click to close the
[Graph] window.
The specified The number of

search criteria call records in the
graph
USING THE NI-SOFT

The average
response time of
the calls in the
graph (displayed in
the "By response
time" graph only)
APPENDIX
* The screen image shows a bar graph sorted "By response time".
If needed, change the graph type by clicking the corresponding button.

2
By response time (default): Click to display a call history list in bar graph sorted by response time.
By time of day : Click to display a call history list in bar graph sorted by time of day.
By sub station : Click to display a call history list in bar graph sorted by sub station ID. Up to 20 sub station IDs are displayed in
descending order when more than 20 sub stations are connected to the master station.
By name/remarks : Click to display a call history list in bar graph sorted by name/remarks.
13
116
Configuring the sub station settings
Configure the settings for the sub stations connected to the master station.
Set number (station name, bed number, etc.) and name/remarks etc. for each of the sub stations.
The number, names, remarks, etc. registered in this window are used as the search criteria for calls in the [Call log] window.
1 Click Sub station setting to display the [Sub station settings] window.
Click to save the Click to display the print preview window.

setting changes. * Refer to "Printing out the displayed call history list"
(→P. 12) for the printing procedure.
[Sub station settings] window
Click to export the

sub station setting
data in this window
in CSV format.
* Refer to "Exporting
the displayed call
history list in CSV
format" (→P. 12)
All the IDs for
for the exporting
the sub stations
procedure.
connected (or to
be connected) to
the master station
are displayed.
(See below for
details about the
sub station IDs.)
2 Enter a station name, bed number, etc. in the “Number” column, and enter remarks or other information in the “Name/
Remarks” column for each ID.
Item Max number of characters in a cell
Number 16
Name/Remarks 40
* Double quotation mark (") and backslash mark (\) are disabled.
3 Click Apply to save the settings.
NOTES:
• Usable font is "Arial" only.
• If you try to change the window without clicking Apply , the pop-up, "Exit without saving?" is displayed. Click either OK or Cancel .
ID configuration
IDs are configured on the master station ID 11
ID 1
as shown in the illustration on the right. ID 12
ID 2
ID 10 ID 20
master station, 20-call
(NIM-20B).
14
117
APPENDIX
Troubleshooting
If the software fails to operate normally, check the following points to determine whether the fault can be corrected by the simple
measures suggested. If it cannot be corrected, or if the fault is not listed in the "Symptom" column, contact the system supplier or
service center for help.
Symptom Cause Remedy
NI-SOFT software is not found or no The software is not installd Install the software again.
display on the computer monitor successfully.
installed with the NI-SOFT software.
The short-cut of NI-SOFT software Search the installed NI-SOFT software files.
disappeared.
Product Key code is not found. Confirm the attached information sheet that
-
contains the Product Key code of NI-SOFT.
GETTING STARTED
NI-SOFT software does not show Improper RS-232C connection Verify wiring type and distance.
history.
Error message, "Communication with Improper RS-232C connection Verify the connection of RS-232C cable. The
master station cannot be established. error message will be remained on the screen
Please check the cable" is displayed. until corrected.
USING THE NI-SOFT

APPENDIX
15
118
Issue Date: Feb. 2016
FK2246 A P0216 SZ 57290 AIPHONE CO., LTD., NAGOYA, JAPAN
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NIM system

(AT A SUB STATION)

Thank you for selecting Aiphone for your communication needs.

USING THE SYSTEM (AT THE

Calling sub stations ................. 13

Adjusting volume ..................... 15

* Where noise generating devices such as dimmer switches or

Wall jack Wall jack with Call latching Sub station,

Bedside handheld NI-RC Bedside call

NOTE: The above example may differ from actual product.

(AT A SUB STATION)

for NIR-8 (NIR-42)

Model Description Model Description

Room plate (→P. 7)

Station selector and indicator

Operation panel POWER Turn off the POWER switch

POWER indicator (green)

Handset Receiving volume switching tab

ALL CALL indicator (red)

Microphone ALL CALL button < ALL CALL >

Room plate (included)

(AT THE MASTER STATION)

(AT A SUB STATION)

■ Installing the bedside handheld sub station (NI-RC) Wall jack

2 Hang the handle of the unit

Call indicator (red)

Call indicator (red)

Call button, wall jack

Cord: Approx. 1.4m (4.6')

■ Connecting the bedside call switch (NIR-8)

Call indicator Call indicator

(AT THE MASTER STATION)

(AT A SUB STATION)

Corridor light, reset button

Corridor light with reset button Corridor light with buzzer

Lamp (red) Reset button Lamp (red) Buzzer

Lamp (red) Room number plate (See below.)

Individual user display

Individual call indicator (red) Nameplate (See below.)

■ How to use the room number plate and magnetic nameplates

Room number plate (included) Nameplate (included)

2 Attach the plate to the corridor 2 Attach the plate to the

(AT THE MASTER STATION)

■ Answering with handset ■ Answering in Push-to-Talk ■ Going to the calling

(AT A SUB STATION)

• The ringtone sounds.

The following operations can be performed.

■ Answering with handset ■ Answering in Push-to-Talk ■ Going to the calling

* If the handset is picked up without * If this step is skipped, the first-

The following operations can be performed.

(AT THE MASTER STATION)

(AT A SUB STATION)

To listen to the user of the sub station

The call-in/talk indicator for the target sub station turns

3 To end the communication, press OFF .

The call-in/talk indicator for the target sub station turns

[When paging all stations]

1 Press ALL CALL .

■ Speaking with handset ■ Speaking in Push-to-Talk mode