SAMIT KUMAR samitk330@gmail.

com

AUTOMATION LEAD | PROJECT MANAGEMENT +91 9311707878

Result-oriented professional, targeting Location Preference: Anywhere

Profile Summary
 A competent professional and Certified Scrum Master with over 12 years of experience in Automated
Scripts (Selenium & Protractor), Software Testing (Automation & Manual), Quality Engineering,
Project Management (Offshore & Onsite), Team Management; currently managing a team of 10
Automation Testers with expertise in working on Global Delivery Model
 Experience in Automation and Manual testing with extensive knowledge of Telecom, OSS/BSS, Amdocs CRM
and Billing, Agile, Waterfall and Test Factory model
 Excellent knowledge of BSS/OSS provisioning and activation and different network elements (GSM, HLR, PCRF,
OCS) using COMPTEL Instalink Application
 Hands-on experience in Global Delivery Model; managed onsite-offshore projects for reputed clients
 Comprehensive knowledge of Amdocs CRM, Amdocs Billing, Migration, Digital (Mobile and Tablets)
platforms, Comptel Instantlink, NetCracer, Siebel CRM, OSS/BSS, Telecom O&M Support in E2E
Testing on Telecom Customer Management and Billing Products
 Knowledge of tools like SOAP UI, Selenium, JIRA, Bugzilla, GIT, Jenkins & Maven
 Experience of all phases in SDLC/STLC and proficiency in Test Automation using Selenium Tools, WebDrivers,
TestNG, BDD & Implementation with POM, Cucumber using Selenium WebDriver
 Exposure in debugging and running the Automation Script, Maven and Page Object Model
 Exposure of reporting tool Power BI to monitor and manage progress of all ongoing testing activities and sending
real time reports to stakeholders
 Knowledge of managing projects in Agile Methodologies & Defect/Test Management, Defect Creation,
tracking and reporting using industry standard tools like Quality Center, Clear Quest
 Proficient in Test Strategy Definition, Test Plan Creation, Test Design, Test Estimation, Test Execution,
Test Data Creation & Validation, Test Review and Defect Reporting & Verification
 Skilled in incorporating industry best practices, techniques and methodologies into existing testing processes for
effective bug fixing and resolution of issues

Career Timeline

LeaseForcee Pvt. Paisa Point Technologies

Aug’08-Dec’10 Jun’11-Dec’13 Since May’14

Core Competencies

Automation & Manual Testing Selenium

Defect Management Software Testing Lifecycle

Client & Stakeholder Management Agile & Scrum Methodologies Project Management

Notable Accomplishments Across The Career

 Conferred with ‘ACER Award’ from Tech Mahindra for my contribution in Telefonica Brazil Project
 Received ‘Standing Ovation Award’ in Tech Mahindra for making new process and leading the delivery in a
cost effective manner in Telefonica Brazil Project
 Bagged the ‘Pat On The Back Award’ for 4th time from Tech Mahindra Limited for providing excellent
contribution in various telecom projects; majorly contributed in achieving ZERO defect deliveries in Telefonica-
Germany project and ensuring best quality
 Won the ‘Best Engineer Award’ from Ericsson of U.P. (West) Circle for giving the best quality network in U.P.
(West) Zone and providing good contribution to Support Team and achieving over 50% reductions in breakdowns/
downtime through quality assurance and effective maintenance

Work Experience
Since May’14 with TechMahindra as Test Lead
Deputations:
2014-2016: TechMahindra, Pune, Maharashtra, India
2016-2020: TechMahindra, Sao Paulo, Brazil
2020-Present: Tech Mahindra, Noida, India

Key Result Areas:

As Automation Lead/Architect
Client: ST-MicroElectronics, Italy
 Project is based on External Customer Complaint application developed in Angular which has been used by
different ST customers across the globe.
 Using Protractor Automation tool to write automation script in BDD framework using typescript in VS
Code.
 Managing a team of 8 Automation and Manual team at client side.
 Used Selenium and Protractor Tool to write Test Automation Scripts
 Good knowledge of Jenkins and GitHub.
 Working on BDD framework and performed POCs on TestNG framework.
 Holding Daily and weekly meetings with team and client to track daily sprint progress.
 Defined the KPIs of the team & managed project scoping, resource allocation, and project plans for effective
organizational efficiency
 Mentored & coordinated with team members and analysing their performance and generated reports on the same.
 Worked on test execution, bug reporting and follow acceptance criteria to ensure quality of deliverables
 Supervised the implementation phase by formulating project plans, planning resources and resolving issues arising
due to scope creep or other technical matters.
 Coordinated with cross-functional teams to resolve issues and managed escalations; spearheaded various functions
to ensure on-time delivery and deployment procedures as per the SLAs and KPIs

As Project Lead
Client: Telefonica, Brazil
 Tested Amdocs Billing, CRM, and Migration from Legacy application to Amdocs for all customer stacks (Prepaid,
Postpaid, Fixed Line, Broadband and so on)
 Implemented POM model with Data Driven Automation Framework to automate full Regression Suite
 Conducted testing on Vivo Corp. (Siebel CRM), NGIN, ATLYS (NetCracker), Platon, UNIX, SQL & SoapUI
 Developed a strong Automation Team at offshore to make most of the deliveries from offshore which in turn
ensured cost savings
 Managed a team of more than 50 Automation and Manual Team at onshore on various applications majorly
Amdocs Billing, CRM, Digital and Migration
 Performed many POCs to implement automation in different areas with different methodologies
 Assisted the team in defining business and technical requirements and specifications & resolved technical issues
 Used Selenium and UFT to write Test Automation Scripts
 Achieved 100% delivery by analyzing scenarios and stable delivery areas from Offshore in identified areas
 Defined the KPIs of the team & managed project scoping, resource allocation, and project plans for effective
organizational efficiency
 Reviewed the SOPs for engineers to deliver complex routine operations, achieve efficiency, reduce failures and
follow standards
 Accomplished objectives by forecasting requirements; prepared budget, scheduled expenditures & conducted
quantitative and qualitative analysis in order to identify risk and hence resolve the same
 Developed & implemented long-term and short-term technology-based solutions & plans for enhancing functional
efficiency & achieved business excellence for E-Commerce
 Analysed process flows, consulted with clients, prepared design documents
 Optimized test processes and regression suites along with the new feature testing to deliver with improved quality
in more cost effective way
As Test Lead
Client: Telefonica, Germany
 Managed the SAS Application Testing Team
 Achieved ZERO defect (E2E as well as Production) delivery for continuous 6 releases
 Worked on test execution, bug reporting and follow acceptance criteria to ensure quality of deliverables
 Supervised the implementation phase by formulating project plans, planning resources and resolving issues arising
due to scope creep or other technical matters
 Identified and analysed defects, questionable functions, errors, & inconsistencies in software functions and outputs
 Mentored & coordinated with team members and analysing their performance and generated reports on the same
 Allocated ad hoc and project work to the team members; monitored & ascertained improvement in all aspects of
process metrics, quality, people metrics and performance scores
 Coordinated with cross-functional teams to resolve issues and managed escalations; spearheaded various functions
to ensure on-time delivery and deployment procedures as per the SLAs and KPIs

Previous Experience

Business Development Executive Jun’11-Dec’13

O&M Engineer & QA Aug’08-Dec’10

Education
 B.Tech. (Electronics & Communication Engineering) from UP Technical University in 2008

Personal Details
Date of Birth: 1st April 1986
Languages Known: English, Hindi & Portuguese
Address: Bharat City, Dilshad Garden, Ghaziabad-201102, Uttar Pradesh
Passport Details: P7698339; 2027
Visa Status: Brazil Work Permit – RN2 (Valid Till May-2021)