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Interpersonal Skills

• Interpersonal skills are the life skills we rely


upon when we interact, communicate or deal
with other people, both individually and in
groups. These skills can cover a variety of
scenario where communication and
cooperation are required.
• People with effective interpersonal skills are
usually more successful in their personal and
professional life.
Interpersonal Skills
• Interpersonal skills are the traits, behaviors and
tactics a person uses to interact with others
effectively. In the business world, the term refers to
an employee's ability to work well with
others. Interpersonal skills range from
communication and listening to attitude and
deportment.
• In a work environment, strong interpersonal skills are
an asset that can help you navigate complexity,
change and day-to-day tasks.
Interpersonal Skills

• Effective interpersonal skills are a key indicator of success


in a working environment. The interpersonal skills help in
enhancing the ability to cooperate with teammates to
solve difficult problems, as well as simply enhancing your
popularity around the office.

• On the other hand, lacking interpersonal skills might lead


to conflicts with colleagues or management.
Some examples of interpersonal skills
• Active listening
• Teamwork
• Responsibility
• Emotional Intelligence
• Dependability
• Leadership
• Motivation
• Flexibility
• Patience
• Empathy
How to improve interpersonal skills

Interpersonal skills can be developed but they cannot


be learned solely from a textbook. They come
naturally to some people, while others have to work to
cultivate them. While interpersonal skills can seem
easy to practice as you interact with others on a daily
basis, making a deliberate plan using the following can
help you improve quickly.
• Attend workshops or online classes. There are several
workshops, online classes and videos to teach how
you can practice building interpersonal skills.
How to improve interpersonal skills
• Seek opportunities to build relationships:
• You must join a group related to your work
• —networking or industry-specific groups
• —or simply a group that shares a similar interest or
hobby.
• Be thoughtful about ways your interactions could
improve: Take time to review the interactions you
have had and consider ways you could have
interacted more effectively. This might be certain
words you said, ways you reacted or body language
you used.
How to improve interpersonal skills
• Try to have constructive criticism from trusted friends or
colleagues . It is helpful to get a third-party perspective
about your skill level and specific ways you can improve.
• Observe other positive interpersonal interactions. It can
also be helpful to learn by observing others use their
interpersonal skills. Observe positive interactions of those
around you and apply the qualities you admire to your own
relationships.
• Seek mentorship. Asking someone you trust, admire and
respect to counsel you on improving interpersonal skills and
advancing in your career can be an extremely effective way
to learn.

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