READING TEST

In the Reading test, you will read a variety of texts and answer several different types of
reading comprehension questions. The entire Reading test will last 75 minutes. There are
three parts, and directions are given for each part. You are encouraged to answer as many
questions as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in
the test book.

Part 5
Directions: A word or phrase is missing in each of the sentences below. Four answer
choices are given below each sentence. Select the best answer to complete the sentence.
Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. You must carry your driver's license 104. Associates who are traveling to Pusan
-------employee identification card with for the sales conference will have to
you when you drive a company-owned make-------own travel arrangements.
car. (A) themselves
(A) and (B) they
(B) but (C) them
(C) either (D) their
(D) which
105. Event organizers------- an increase in
102. Businesses on EIlory Avenue ------- early the number of vendors at this year's art
yesterday to allow work crews to repave festival.
the street. (A) anticipate
(A) are closed (B) anticipates
(B) to close (C) anticipating
(C) closing (D) to anticipate
(D) closed
106. Enclosed is a ------- updated copy of my
103. J & R Marketing won an award for its resume, which includes my more recent
series of radio------- promoting a new managerial experience.
line of sports equipment. (A) newly
(A) sponsors (B) too
(B) advertisements (C) likely
(C) posters (D) fast
(D) announcers

1
107. Earlier today, IGY Corporation released 111. Basic ------- for the magazine editor
a ------- confirming its plans for position include a journalism degree and
expansion in South America. knowledge of publishing software.
(A) state (A) qualifying
(B) stating (B) qualifications
(C) statement (C) qualifies
(D) stated (D) qualify

108. Please remember to obtain your new 112. The construction on Highway 12 is
keys before the locks to the office doors expected to continue ------- next month.
are changed ------- Tuesday. (A) until
(A) yet (B) across
(B) last (C) down
(C) almost (D) onto
(D) on
113. Interns at Travan Industries received a
109. A consumer report has revealed that one-day ------- to acquaint them with the
less expensive laundry detergents facility and company procedures.
can be ------- as effective as the more (A) direction
expensive products. (B) version
(A) soon (C) orientation
(B) just (D) option
(C) very
(D) so 114. Mr. Woo declined to ------- on rumors
that he is planning to retire.
110. The board of directors at Relvan (A) commenting
Computing ------- meets once a month. (B) commentary
(A) general (C) comment
(B) generalize (D) comments
(C) generally
(D) generalized

2
115. Anyone who knows a------- network 119. A marketing consultant for the Trepin
administrator should contact Wendy Liu Group -------included incorrect data on
in accounting. the customer survey report.
(A) certify (A) mistakenly
(B) to certify (B) mistake
(C) certified (C) to mistake
(D) certifies (D) mistaking

116. Only applicants who meet all the 120. Guests are required to pay their
requirements for the position will telephone charges when they------- at
be------- to an interview with the hiring the hotel reception desk.
committee. (A) bring
(A) invited (B) check out
(B) attended (C) remove
(C) judged (D) drop off
(D) continued
121. Neumann Shoe Company is moving
117. The workers from Sanders Plumbing from its-------location in Hamburg to a
have earned a reputation for------- and more modern facility in Reinbek.
courteous service. (A) present
(A) possible (B) timely
(B) numerous (C) widespread
(C) previous (D) assorted
(D) reliable
122. Tim O'Donnell's years of experience and
118. In response to favorable customer ------- make him an excellent choice for
feedback, Snowy Peak Travel has the position of marketing director.
announced a one-month -------of its (A) professionalism
special "Skyline Tour" offer. (B) professional
(A) extension (C) professionally
(B) extend (D) professionalize
(C) extensive
(D) extended

3
123. Any equipment that does not arrive in 127. Construction on a new wing at the
perfect------- may be returned to QMZ Markunas Museum ------- as soon as
Electronics free of charge. additional funding has been arranged.
(A) development (A) has been resumed
(B) condition (B) will resume
(C) problem (C) was resumed
(D) situation (D) to be resuming

124. Studies have shown that travelers 128. Drade Technologies has responded
benefit financially------- being able ------- to our proposal for its new
to make their own flight and hotel advertising campaign.
reservations. (A) favorable
(A) for (B) favorite
(B) from (C) favorably
(C) plus (D) favoring
(D) about
129. Angus Wienholt's seminar provides a
125. While the preliminary research is -------approach to starting a business
favorable, it may take years for Bogor using resources that are widely
Pharmaceuticals to develop------- available.
evidence of the drug's effectiveness. (A) sizable
(A) conclusion (B) constant
(B) concludes (C) variety
(C) conclusive (D) practical
(D) conclude
130. The Oliveira Dining Guide, an online
126. The specialists at Grayson Office directory of restaurants, is------- by
Interiors ------- cubicles and other cuisine type, price range, and location.
workstations to suit the needs of almost (A) search
any type of business. (B) searcher
(A) recline (C) searches
(B) invest (D) searchable
(C) satisfy
(D) design

4
131. Routine inspections are conducted at 135. Ever since book critic Martha Taynbe
the Haldren Paper factory to ensure that praised Reinaldo Da Silva's The Flag
all equipment is functioning ------- Bearer, ------- for it has skyrocketed.
(A) properly (A) structure
(B) officially (B) effort
(C) literally (C) demand
(D) rightfully (D) vision

132. ------- should impress passengers most 136. Nabhi Verma, who holds degrees in
is the comfort of the reup’holstered 重裝 both architecture and engineering, has a
椅面的 seating at Liverpool Regional Airport. range of technical abilities ------ that of
(A) Who his peers.
(B) What (A) too much
(C) When (B) moreover
(D) Where (C) even more
(D) beyond
133. Akira Nakayama ------- delay the filming
of his documentary in the rainforest 137. Artists at the Zadone Gallery are able
when his equipment did not arrive on to create reproductions of famous
schedule. paintings that are ------- authentic
(A) has to looking.
(B) will have to (A) remark
(C) having to (B) remarkably
(D) had to (C) remarkable
(D) remarkableness
134. -------you return after the rental counter
closes for the evening, place your 138. Clarkson Library will be closed for
vehicle's keys in the night return slot. renovations from May 3 to July 15,-------
(A) Because of which time the collection will not be
(B) Prior to open to the public.
(C) In the event that 如果發生… (A) with
(D) As a consequence (B) while
(C) during
(D) between

5
139. -------just six months ago, Finson's Grill 140. ------- analysts' predictions, McKnight
has quickly become one of the most Electronic engineers were able to create
popular restaurants in Delton. a battery capable of lasting twice as
(A) Opened long as previous models.
(B) To open (A) Nevertheless
(C) Been opened (B) Provided that
(D) Had been opening (C) Except
(D) Contrary to

6
 Part 6
Directions: Read the texts below. A word or phrase is missing in some of the sentences.
For each empty space in the text, select the best answer to complete the text. Then mark
the letter (A), (B), (C), or (D) on your answer sheet.

Questions 141-143 refer to the following notice.

February 6

Mr. Jung Go
268 Prince Street
Buffalo, NY 14202

Dear Mr. Go:

Thank you for your recent order. Although most of your items have -------
shipped, the
141. (A) ever
(B) already
(C) lastly
(D) often
Full-Spectrum Desk Lamp (model B07) is temporarily out of stock. We are
working closely with our suppliers to fill your order, but the product is not likely
to be available for a few weeks. We would be happy ------- a similar item of your
choice, or we can refund your payment for this item.
142. (A) to substitute
(B) are substituting
(C) have substituted
(D) to be substituted
We appreciate your patience and hope to serve you in a timelier manner in the
future. -------, please contact our order department at 716-555-0160 with any
questions.
143. (A) Instead
(B) Besides
(C) In contrast
(D) Meanwhile

Carrie Weber
Director, Granger's Lighting, Inc

7
Questions 144-146 refer to the following letter.
Dear Aimi Sate,
I trust that you have enjoyed the many benefits of belonging to the
Drayton Fitness Center. According to our records, your membership
------- at the end of December. I would like to invite
144. (A) will expire
(B) expired
(C) to expire
(D) expiring
you to renew your membership at the discounted rate of $400 per
year, a special offer available only to members who renew before
their current memberships lapse(權利)消失. This reduced rate still
includes full ------- of all of our state-of-the-art facilities.
145. (A) fare
(B) use
(C) practice
(D) permission
In addition, we will be unveiling an ------- downtown center with new
tennis courts, an indoor track, and a swimming pool early next year.
146. (A) enlarge
(B) enlarges
(C) enlarged
(D) enlargement
Please stop in to the office by December 31 to ensure that your
membership continues uninterrupted.

Sincerely,

John Oake
Membership Coordinator

8
Questions 147-149 refer to the following notice.
Employee Training

Delton Publishing is committed to the success and productivity of all

its employees, and we would like to hear from you. The training
office at Delton Publishing ------- together a schedule
147. (A) had put
(B) is putting
(C) have put
(D) were putting

of workshops on managerial strategies, sales techniques, and

computer skills for the coming year. We invite your------- for topics
that you think would benefit you in the performance of
148. (A) suggestions
(B) advantages
(C) benefits
(D) reactions

your current job task. ------- you have an interesting idea for a
workshop, please submit it via e-mail to the training office by March
15.
149. (A) Whether
(B) If
(C) Even
(D) Upon

9
Questions 150-152 refer to the following memo.
To: Sasaki Manufacturing Tennessee plant employees
From: Satoshi Umehara, General Manager
Date: February 2
Re: Facility changes

This year has seen considerable growth in the market for our
electronic components. To allow us to take advantage of this increase,
the factory------- a number of significant changes.
150. (A) undergoes
(B) underwent
(C) will undergo
(D) was undergoing

First, we are planning to double the number of computerized

machines on our production floor. We have already ordered the -------
equipment, but we will need to rearrange the existing machines in
order to make room before it arrives next week.
151. (A) additional
(B) following
(C) upper
(D) further

Industrial movers will be on the premises throughout the week. Your

supervisors have created a schedule that will allow employees to
work around the interruptions.

We appreciate your ------ during this time; your flexibility will help
make the project a success.
152. (A) practice
(B) development
(C) notice
(D) cooperation

10
Part 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, letters, and advertisements. Each text is followed by several questions. Select the
best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

11
Questions 153-154 refer to the following Web page.

WELCOME TO UNION CROSS STATIONERY

HOME │ PRODUCTS │PLACE ORDER │ FEEDBACK │
Contact Information
Customer service representatives are available to help you by telephone from
Monday to Friday, 8 A.M. to 6 P.M.

Phone: 0845 555 0102

Phone (outside UK): +44(0) 131 555 1001

E-mail: customerservice@unioncrossstationery.com
(Our representatives respond to most inquiries within 48 hours.)

Mailing address:
Union Cross Stationery
119 Concordia Road
Edinburgh EH1 2LN

Shipping
Orders of standard products usually ship within two business days. Orders of
custom-printed or specially designed products require a processing time of seven to
ten business days prior to shipping.

Ground shipping from our fulfillment center in Edinburgh takes two to six days.
Orders shipped to destinations overseas usually arrive in two to four weeks.

153. For whom is the information intended?

(A) Customers placing orders
(B) Employees responding to inquiries
(C) Postal workers processing packages
(D) Printers designing stationery
154. What is indicated on the Web page?
(A) Custom designs are not available.
(B) E-mail inquiries are not encouraged.
(C) International orders are accepted.
(D) All products are shipped within two days.

12
Questions 155-157 refer to the following schedule.
Textile Manufacturers Trade Show
Grand Lake Hotel, 73 Walnut Street, Burlington, N.C. 27215
Schedule of Events: Monday, March 21

Opening Presentation, by Simone Marchant, 8:30- 9:30 a.m., Main Dining Room
The president of the Textile Manufacturers Association will welcome participants
to the conference.
Fashion Forecast for Design Professionals, by Annie Dowel, 9:30-10:30 a.m.,
Lambert Room
The presenter will discuss upcoming trends in fabrics for casual women's clothing.

New Ways to Create Effect in Clothing Design, by Pierre Dubois, 10:30-11:30 a.m.,
Hennesey Room
The presenter will examine how designers can use fabric to achieve shape and
movement in the clothing they create.

Exhibitor Displays, 1:00-5:30 p.m., Exhibitors Hall

Over 30 textile manufacturers will display samples of their latest fabrics.

Fashion Show, presented by Simone Marchant, 5:30- 8:00 p.m., Hotel Atrium
See how four emerging fashion designers are using the year's most popular
fabrics.
155. What is the main purpose of the event?
(A) To introduce a new fashion designer
(B) To provide information about fabrics
(C) To market clothing to retail stores
(D) To create guidelines for uniforms
156. Who is Ms. Marchant?
(A) An association president
(B) An emerging fashion designer
(C) A clothing store owner
(D) A hotel manager
157. Where will the fashion show take place?
(A) In the main dining room
(B) In the Lambert Room
(C) In the exhibitors hall

13
 (D) In the hotel atrium
Questions 158-160 refer to the following advertisement.

Wynns Music
131 Harcourt Street 22 Elgin Road
Dublin 1, North City Dublin 2, South City
353 1 555 0011 353 1 555 0199
Welcome to Wynns Music. Our family-owned and -operated music stores have
been serving the Dublin area for over 50 years. As full-service retail music shops,
we provide an array of goods and services for students and music lovers of all ages.

These include:
● All musical instruments and accessories-both new and secondhand available
● Instrument rentals for school, performance, and personal enjoyment
● Private lessons-for all instruments (at 131 Harcourt St. only)
● Sheet music 單張樂譜-largest selection in the area
● Instrument repairs-free estimates (excluding house calls for pianos)
We invite you to come in to one of our shops during regular opening hours to test
our instruments. Our staff will be happy to help you select the one that is right for
you.
Hours of operation:
Tuesday to Thursday: 10 A.M. to 6 P.M.
Friday: 10 A.M. to 8 P.M.
Saturday: 9 A.M. to 5 P.M.
158. What is suggested about Wynns Music?
(A) It has recently opened a new store.
(B) It is owned by a famous musician.
(C) It sells instruments for children.
(D) It specializes in pianos.
159. What is available only in the North City store?
(A) Used instruments
(B) Music lessons
(C). School books
(D) Repair estimates
160. When is it NOT possible for a customer to try an instrument?
(A) On Monday
(B) On Tuesday
(C) On Wednesday

14
 (D) On Saturday
Questions 161-162 refer to the following advertisement.

CROVER and WAYFIELD ASSOCIATEs

88 Rockland Way Seattle, Washington 98133 (206) 555-0126

Providing reliable tax advice and accounting services

for thirty-eight years.

Members of our firm specialize in services for:

*Individuals and Families
* Small Businesses
* Corporations

Reduced rates proudly offered to nonprofit organizations.

Visit our Web site today for a frill (for real) description of our services and the
hourly fee scale associated with each. While there, enter your name
and contact information. We will respond within two business days
to schedule a complimentary introductory consultation with one, of
our veteran tax consultants.

www.croverandwayfield.com

161. What is stated about Crover and Wayfield Associates?

(A) They have been in operation for more than forty years.
(B) They charge all clients the same hourly rate.
(C) They serve both individuals and Companies.
(D) They charge a small fee for an initial consultation.
162. What is NOT mentioned as being available on the firm's Web site?
(A) A list of the firm's established clients
(B) Details about the kind of work performed
(C) The cost of each type of service
(D) A way to arrange a meeting with an expert

15
Questions 163-165 refer to the following e-mail.
From: promo@fruittisom.com
To: kkaminski@armail.com
Subject: New flavors
Date: March 8
Dear Mr. Kaminski,

I am writing to share some exciting news with you. Fruittisom is now launching a
new line of natural fruit juices. In the opinion of many consumers we surveyed, the
new flavors taste great, and we would like to send you some samples so that you
can try them too.

Free samples are being offered only to customers who have purchased Fruittisom
juices from our online store within the last year. If you wish to receive samples of
the new line of our products, go to our online store and select up to three products
you would like to try. Then, instead of making a payment, enter promotional code
TY67708, and your selections will be shipped to your home without charge.

With best regards,

Ashley Hoekstra

163. What is offered in the e-mail?

(A) Thanks for completing a customer survey
(B) An apology for an error
(C) A chance to try a new product
(D) Instructions for entering a competition
164. What is suggested about Mr. Kaminski?
(A) He has reported a late delivery.
(B) He has worked for Fruittisom.
(C) He has been charged incorrectly for an order.
(D) He has shopped at Fruittisom's online store.
165. How can Mr. Kaminski receive a sample?
(A) By sending in proof of a purchase
(B) By promising to write a review
(C) By making a payment
(D) By providing a code

16
Questions 166-167 refer to the following press release.
A special retrospective celebrating the 75th anniversary of
the founding of Janssen Glass Company will open to the
public on Friday, June 3.

The show, situated in the main lobby of the company's

new headquarters at 100 Grand Avenue, includes some of
the earliest examples of glassware designed at Janssen
Glass, from delicate perfume bottles and drinking glasses
to items used for industrial and commercial purposes. Old
photographs, advertisements, and other memorabilia
depicting the company's broad range of products will
complete the display.

Members of the public can view the retrospective on

weekdays during the month of June between the hours of
10:00 A.M. and 4:00 P.M. Free parking is available one
block away at 73 Devon Street, behind the recently
vacated original Janssen Glass headquarters. For more
details, visit the Web site at www.janssonglass.com.

166. What is the main purpose of the press release?

(A) To promote the company's new line of glassware
(B) To describe the history of the company
(C) To advertise the company's new business hours
(D) To announce an exhibition at the company
167. What is indicated about Janssen Glass?
(A) It will close after 75 years in business.
(B) It specializes in protective eyewear.
(C) It has recently moved from its original location.
(D) It is holding an online sale of its products.

17
Questions 168-171 refer to the following itinerary.

★ Logo Grande Adventures Travel Company

We are so glad your group has chosen to vacation with Lago Grande Adventures.
Below you will find the itinerary for your trip. If you have any questions about the
itinerary, please call your travel agent, Myra Lewis, at (800) 555-0105.
DAY 1
Arrive at Lago Grande Airport at 2:40 P.M. local time. Group will be met by your
tour guide, Alexa Alves. Travel by bus to Resplendor Hotel. Check in and receive
meal vouchers, to be used at either of the hotel’s restaurants for breakfast, from
Ms. Alves. Meet in hotel lobby at 5:00 P.M. for sightseeing on foot in Lago Grande
and dinner at Cafe Estrelas.
DAY 2
Bus departs from hotel at 8:00 A.M. for Macapa. Sightseeing in Macapa. Meet at
Macapa train station at 11:00 A.M. Travel on historic Rio Dourado Railway to Porto
Grande. Lunch and sightseeing in Porto Grande. Meet at Porto Grande train station
at 5:30 P.M. Dinner in Macapa. Bus departs from Macapa train station at 9:00 P.m.
for hotel.
DAY 3
Bus departs from hotel at 7:30 A.M. for Cutias. Hiking on Cutias Park trails.*Picnic
lunch in Cutias Park. Bus departs from Cutias Park entrance at 6:00 P.M. for hotel.
Walk to dinner at Lago Grand Palace at 8:00 P.M.
DAY 4
Bus departs from hotel at 8:00 A.M. for Afua. Sightseeing in Afua. Meet at Center
for Native Arts at 11:45 A.M. for lunch at museum cafe, with tour of museum
collections to follow. Bus departs from Afua town square at 4:30 P.M. for hotel.
Walk to dinner at Amapa Restaurant at 7:30 P.M.
DAY5
Bus departs from hotel at 8:45 A.M. for airport.
*NOTE: It is strongly recommended that you bring hiking shoes or boots for your
comfort and protection, as the trails in Cutias Park are rocky and often muddy.

18
168. Who will distribute vouchers to the group members?
(A) The bus driver
(B) The hotel manager
(C) The travel agent
(D) The tour guide
169. How will the group travel from Macapa to Porto Grande?
(A) By train
(B) By airplane
(C) By bus
(D) By foot
170. For what day is special footwear recommended?
(A) Day1
(B) Day 2
(C) Day 3
(D) Day 4
171. Where will the group visit a museum?
(A) In Lago Grande
(B) In Macapa
(C) In Cutias
(D) In Afua

19
Questions 172-175 refer to the following memo.

MEMO
From: David Goldstein, Office of the City Manager
To: Downtown Business Owners
Date: Monday, June 2
Subject: Walkway renovation

Over the next two months, the city streets department will be repairing walkways
along Main, Duval and Carolyn avenues. It is anticipated that the work will be
carried out over a five-day period at each location and will follow a typical pattern.
Business owners who will be affected will receive notice of work that is planned for
their immediate area at least one week in advance.
Please note the timeline for work on Carolyn Avenue walkways between Pine
Road and Oak Lane:
June 16: Delivery of equipment and materials to Carolyn Avenue work site
June 17: Removal of old and broken sections of walkways
June 18: Leveling of surfaces and pouring gravel foundation
June 19: Pouring and leveling concrete
June 20: Cleaning and finishing walkways
The crews from Midtown Construction will begin their work at 8:00 A.M. and
should close down operations by 4:30 P.M. daily. Although we expect the operation
to be minimally disruptive on most days, the sound of construction work is likely to
affect employees and customers in nearby restaurants and shops, particularly
during the walkway excavation.
Please contact Sonia Indovino, general manager of Midtown Construction, at
555-0122 if you have any questions about this project. You may also call me or visit
the Office of the City Manager, 120 State Road, to discuss any concerns.

20
172. What is the main purpose of the memo?
(A) To invite applications for employment on a project
(B) To describe an upcoming construction project
(C) To outline safety procedures for people who work downtown
(D) To suggest an alternate work schedule
173. Who most likely is Mr. Goldstein?
(A) A construction company worker
(B) A government employee
(C) The owner of a shop
(D) The manager of a restaurant
174. What is indicated about the process described in the memo?
(A) It will involve walkways along five streets.
(B) It will require that some businesses close temporarily.
(C) It will take longer to complete than originally planned.
(D) It will be repeated in several different areas.
175. What possible effect on businesses is mentioned in the memo?
(A) Noise may bother people.
(B) Parking will be limited.
(C) Business hours will be shortened.
(D) Equipment may block entrances.

21
Questions 176-180 refer to the following article.

Know Nature Campaign

By Becky MacDonald
DENVER (May 3)─The Foundation for away from technology and city life." But
Nature (FFN) announced yesterday that these days, she says, many people take
television actor Marissa Haverly will be the beauty of their natural surroundings
the primary spokesperson for its new for granted. She believes the Know
Know Nature campaign. The campaign, Nature campaign can help change that.
which will be launched later this month, “This campaign will provide a fresh
will support forest preservation efforts perspective for people who have come to
across the United States by sponsoring think of nature as boring. We’re going to
educational events in public parks. get families outside, enjoying public
parks again.”
"We're very pleased to have Ms. Haverly
on board," says Douglas Jefferies, Ms. Haverly will be joined by recording
president of FFN. "She has long been an artists Darrel Pannor and Jack Munford,
outspoken advocate for the outdoors." as well as athlete Rob Fielding, at the
For the last four years, Ms. Haverly has Know Nature campaign’s official launch
been the executive producer and host of event at the civic center in Denver,
the popular television show Outside In, Colorado, on May 23. Artists such as
which showcases parks, wildlife and renowned landscape painter Sean Fay
natural landmarks across the country. and noted graphic artist Janice Black
have produced works of art inspired by
"When I was growing up, I went camping nature, which will be auctioned off at the
every year with my family, " Ms. Haverly launch event. Proceeds will go to FFN
recalls. "It was so much fun to eat and forest preservation programs nationwide.
sleep outdoors, and so peaceful to get

22
176. What is a goal of the Foundation for Nature?
(A) To promote a new television show about nature
(B) To find a spokesperson to replace Ms. Haverly
(C) To encourage people to spend more time in natural outdoor settings
(D) To raise money for art instruction in public schools
177. What does the article say about the campaign?
(A) It will begin on May 3.
(B) It will support educational programs.
(C) It will last for one year.
(D) It will result in a new television series.
178. What is indicated about Ms. Haverly?
(A) She goes camping twice a year.
(B) She began her acting career in Denver.
(C) She has a large collection of artwork.
(D) She is enthusiastic about supporting the environment.
179. The word "noted" in paragraph 4, line 8, is closest in meaning to
(A) indicated
(B) well-known
(C) observed
(D) knowledgeable
180. For what will the money from the auction be used?
(A) The conservation of forested areas throughout the United States
(B) The creation of new public parks around the world
(C) Technology that can improve the quality of city life
(D) An outdoor athletic event in Colorado

23
Questions 181-185 refer to the following e-mails.
To: Maggie Gomez
From: James Edwards
Subject: Continuing education
Date: December 22
----------------------------------------------------------------------------------------------------------
Dear Ms. Gomez,
I am writing in response to your request for our company to pay your tuition for a
technical writing course that begins next month at Wilson Trade School. The
request has been approved. Liddel Electronics has a long history of supporting
employees who take job-related courses at Wilson. We commend your initiative in
seeking to expand your skill set.

Since you indicated that this will be your first course at Wilson, I should point out
that our tuition-assistance policy requires employees to pay their tuition in advance
and then apply for reimbursement on completion of the course. You will need to
provide both documentation of your payment to Wilson and an official transcript
of your grade for the course. The details of this policy, as well as a reimbursement
form, can be found in the employee section of our company's Web site,
www.liddelelectronics.com/employeeinfo. Please let me know if you have any
questions.

Best of luck in your course!

Sincerely,

James Edwards
Director of Personnel

To: Maggie Gomez

From: James Edwards
Subject: RE: Tuition reimbursement request
Date: May 10
----------------------------------------------------------------------------------------------------------
Dear Ms. Gomez,

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Thank you for providing me with a copy of your tuition receipt, and your
reimbursement form. Unfortunately, since you did not submit all of the required
documents, our policy prevents us from reimbursing your tuition at this time.

The deadline for returning all of the relevant documentation is two months after
the end of the course. So that you don't miss this deadline, I would suggest that
you contact Wilson's office of continuing education as soon as possible. Its Web site
indicates that most requests of this type can be handled online, so an extra visit
to the school probably won't be necessary. I look forward to hearing from you once
you have the remaining paperwork in order.

Sincerely,

James Edwards
Director of Personnel
181. What is the purpose of the first e-mail?
(A) To communicate a decision
(B) To recommend a course of study
(C) To announce a change in policy
(D) To request more information
182. What does Mr. Edwards indicate about Wilson Trade School?
(A) It offers tuition discounts to Liddel workers.
(B) It has recruited instructors from Liddel's staff.
(C) It has educated numerous Liddel employees.
(D) It is located next to Liddel's offices.
183. Why most likely did Ms. Gomez enroll in the course at Wilson Trade School?
(A) To fulfill a job requirement
(B) To improve her writing skills
(C) To learn more about electronics
(D) To build upon another course she took there
184. What required item did Ms. Gomez NOT submit?
(A) A reimbursement form
(B) Samples of course work
(C) Proof of payment
(D) An official transcript
185. In the second e-mail, what does Mr. Edwards advise Ms. Gomez to do?
(A) Submit a request through Wilson's Web site
(B) Enroll in a different course

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 (C) Provide a detailed explanation
(D) Visit Wilson's office of continuing education

Questions 186-190 refer to the following article and memo.

April 2 (Scottsdale)─This year's Scottsdale Family Fun

Carnival will be held on May 25 from 9 AM to 3 PM in the
central courtyard of the town library. The event will feature
carnival games and activities appropriate for the entire family.
"We encourage parents to bring their children to the library and
experience the benefits that it offers the community. Coming to
the library can be both fun and educational,” said event
organizer Linda Sato.

All the proceeds from the event will be used to support the
library; organizers are hoping to raise at least $3,000 this year.
Funds will go toward expanding the library's limited catalog of
reference books and toward adding new computers to the
resource room. According to Ms. Sato, any additional funds
raised will be used to purchase more furniture for the children's
area. The library hosts a weekly story hour for younger
children; local author Tina Tesla graciously volunteers an hour
every week to read a book from the children's collection. It has
become so popular that extra seating is needed.

General admission tickets are $8 for adults and $5 for children

under 12 years of age. Tickets are good for all carnival games
and activities. Food may be purchased separately from local
vendors.

MEMO
From: Linda Sato
To: Library staff
Subject: Successful carnival
Date: May 28

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I wanted to let you all know how pleased I am with the success of this year's event.
Everyone from the community seemed to have a wonderful time, and we made
almost $4,000. As a result, we will be able to purchase all the materials we need to
enhance our reference collection, including the much-acclaimed Watching the Stars
from Hastlen Press.

I am also happy to announce that we have the funds necessary to purchase

additional furniture for the children's section. The 9 A.M. Wednesday morning
sessions with Tina Tesla will now be able to accommodate a larger crowd. During
the carnival we received a lot of positive feedback from parents who plan to bring
their children to this weekly event. I believe that the increased interest in coming to
the library will benefit us and the community in the future.

Thank you again for all your hard work in making the fundraiser so successful. To
celebrate, all library employees are welcome to attend a reception at 6 P.M. tonight
at the Kinsley Restaurant.
186. What was the purpose of the event?
(A) To raise money to benefit a local library
(B) To generate interest in a new book
(C) To promote the expansion of a bookstore
(D) To celebrate the opening of an amusement park
187. In the article, the word "good" in paragraph 3, line 2, closest meaning to
(A) correct
(B) qualified
(C) valid
(D) profitable
188. What is suggested about the town library?
(A) It offers classes for parents.
(B) It is run by Tina Tesla.
(C) It opened last year.
(D) It raised more money than expected.
189. What type of publication is Watching the Stars?
(A) A biography
(B) A magazine
(C) A reference book
(D) A children's novel
190. What will take place on Wednesdays at 9:00 A.M.?
(A) Authors will hold book signings.

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 (B) A volunteer will read children's books.
(C) A computer class will be held.
(D) Book orders will be delivered.

Questions 191-195 refer to the following advertisement and e-mail.

Penticton Art Centre

The Penticton Art Centre offers participants a unique opportunity to develop
creative skills while enjoying the picturesque beauty of British Columbia. Our
facility is located in charming Penticton, nestled between two lakes, surrounded
by mountains, and easily accessible from Vancouver. Our classes, offered June to
August and taught by master instructors from across Canada, have been
attracting aspiring artists for 25 years. Enrollment in each class is limited to 15
participants to allow plenty of individual attention. This year, we are adding four
new classes to the program:
Dates Course Level
June 6-10 Introduction to Metal Sculpture Beginning
June 20-24 Landscape Painting All levels
July 11-15 Studio Portrait Painting Intermediate-Advanced
August 4-8 Digital Photography Advanced

To: Edward Beckman beckmane@pentictonartcentre.co.ca

From: Jonas Woods jwoods@euromail.net
Subject: Summer class
Date: August 25
--------------------------------------------------------------------------------------------------------
Dear Mr. Beckman,

I attended one of your new classes this year, and I wanted to share with you some
thoughts on my experience. While I enjoyed the course overall and found Elaine
Sourden to be a seasoned 有經驗的 instructor, I felt that the one class really
should have been divided into two separate sections─one for beginners and one
for students who already have some painting experience. Of the fifteen students
in the class, eight were beginners and required most of the instructor's attention.

Unfortunately, that meant that the more experienced students received less of the
promised "individual attention" than I had hoped. Ms. Sourden led the group to

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 three different locations that provided beautiful scenery from which to work, but
much of her time was spent helping the novice students with the basics of how to
set up.

I hope this information helps in your planning for next year. I would seriously
consider taking a second class next year but would want to be sure that the
instruction was appropriate to my skill level.

Sincerely,

Jonas Woods

191. What is indicated about the Penticton Art Centre?

(A) It specializes in advanced art lessons.
(B) It has increased the number of its classes.
(C) It offers a year-round program.
(D) It will open a second school next year.
192. What is the purpose of the e-mail?
(A) To offer feedback on a class
(B) To provide a letter of recommendation for an instructor
(C) To request information about next year's program
(D) To inquire about a teaching position
193. What is mentioned about Ms. Sourden?
(A) She is director of the Penticton Art Centre.
(B) She is a famous photographer.
(C) She is an experienced teacher.
(D) She is a resident of Vancouver.
194. What is suggested about Mr. Woods?
(A) He has taken other classes at the center.
(B) He requested a refund for art supplies.
(C) He has previous painting experience.
(D) He helped students during an art class.
195. When did Mr. Woods most likely attend the Penticton Art Centre?
(A) From June 6 to 10
(B) From June 20 to 24
(C) From July 11 to 15
(D) From August 4 to 8

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Questions 196-200 refer to the following article and e-mail.
The Value of Mentoring
A great way to support new hires in any industry is
through the use of a mentoring program. Mentors
guide new employees, or mentees, as they settle into
their routines. Research shows that mentoring lowers
the employee-turnover rate and motivates new hires
to do their best.
Mentoring can be informal or formal. An example of
informal mentoring is an experienced worker who
spontaneously offers a new worker tips that cannot
be found in the employee manual. Formal mentoring
relationships are usually created by a supervisor who
pairs a mentor and a mentee for a set period of time.
Mentoring may last weeks or months, depending on
the complexity of the new job, the mentor's
availability, and other factors.
When establishing a mentoring program, choose
mentors who are respected, longtime members of
your team. They should have a deep understanding
of your organization's policies and culture. They
should also have sufficient time to work with the
mentee. Be sure to encourage confidentiality. Both
parties should feel assured that their discussions
remain private, unless a critical issue arises that
warrants your attention.

From: Rosa Sedillo

To: Christopher DeGrasse
Date: March 30
Re: Mentor
--------------------------------------------------------------------------------------------------------
Dear Mr. DeGrasse,

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Thank you for requesting my feedback on the mentoring program. After an initial training
period, I was assigned to be Joel Kranz's mentee three weeks ago. I now feel well prepared
to work on my own. Joel showed me how to establish good rapport with diners and how to
ensure that the cooks prepare special orders correctly. He also taught me how to resolve
complaints in a way that makes customers want to come back again. In fact, thanks largely
to Joel, I feel confident enough in my abilities that I would be willing to mentor the next
server you hire. I hope that you and the other managers will call on me.

Rosa Sedillo

196. What does the article indicate about mentors?

(A) They are beneficial in many types of workplaces.
(B) Their role should be thoroughly described in the employee manual.
(C) They should be made available to longtime employees on an optional
basis.
(D) They should receive a bonus payment for their work.
197. In the article, the word "parties" in paragraph 3, line 7, is closest meaning to
(A) applicants
(B) participants
(C) divisions
(D) celebrations
198. Where does Sediilo probably work?
(A) At a restaurant-supply company
(B) At a cooking school
(C) At a restaurant
(D) At a grocery store
199. What skill does Ms. Sediilo NOT say she learned from Mr. Kranz?
(A) How to transmit instructions to coworkers
(B) How to process credit card payments
(C) How to interact effectively with customers
(D) How to resolve customers' complaints
200. Based on the article, why would Ms. Sedillo be unacceptable as a mentor?
(A) She did not keep her conversations with Mr. Kranz confidential.
(B) She made a mistake when handling a special order.
(C) She does not have enough time in her schedule.
(D) She has not been a member of the staff for very long

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