Protinex Marketing Case Study
Protinex Marketing Case Study
Protinex Marketing Case Study
Targeting Differentiated marketing strategy needs to be followed for Protinex Original as it is specifically catering to the illness to wellness segment of Protinex
range and will be targeting men and women, who are usually between 30 - 45 years of age.
Customer: Family health and fitness focused middle class consumer with the ability to pay higher for good quality products.
Competition : Ensure by Abbott and Horlicks Protein plus by GSK
Company : Strong brand image is established to fight with the competitors in the this segment due to the quality of the product and the brand history the
company.
Positioning Protinex Original can be positioned as the direct to consumer product, easily available to the targeted consumer in the high price and high product value
segment as it offers a unique value of proposition of fast absorbing hydrolyzed protein content along with other nutrients, which the target customer
would be ready to pay for due to health and fitness reasons.
Answer 2
I would map Protinex Original as a high priced brand with a high amount of protein being offered in the product, in comparison to its competitors.
I don’t think there have been any shifts in terms of product costs or protein content in Protinex Original and its competitors.
Hence, the two parameters on which I can differentiate the Protinex ‘Original’ from its competitors are mentioned as follows:
Rational :
We can use paid media channels at this stage as Protinex Original is already an established brand but to push it to the direct to consumer model from the prescription model will
require more usage of the digital space in order to convert more customers online. And, as the brand has observed some customers are also shopping( who are not from the target
audience), Blog Posts are an excellent medium to know more about product reviews and product pros and cons while, website promotions and page promotions play an important role
in gaining new leads with right set of target audience. Digital ads will drive the right customer to the products.
Digital Devices: Protinex Original should curate content for users who are more active on Mobiles, Tablets and Desktop.
Rationale :
1. Mobile/ Tablets– Most of the users can be engaged with, through social media by push notifications and can be made aware about the new product launches through the apps of
partner retailers and ecommerce giants, e.g. Amazon, Flipkart etc all have mobile apps and can push notifications of the offers or promotions or new product launches. These
devices can also be used for social media engagements with the direct customers and act as an engagement tool.
2. Desktop – As Protinex Original doesn’t have an app, desktop acts as an excellent device for website surfers who want to know more about the product, while browising through
the internet. These traffic can be tapped through digital ads.
Digital Channels: Protinex Original should utilize the following channels to engage with customers in the digital age.
• Social Media Channels –Facebook, Instagram, LinkedIn, Twitter, Whatsapp for business, Quora and Youtube
Rationale :
I would use Facebook and Instagram for campaign and promotional engagements with the customers along with the usage of the influencer marketing to promote Protinex Original on
all social media channels. I would also use YouTube for sharing curated content about Protinex Original with its customers stories, reviews and new product launches. I would also use
Twitter/Linkedin, but to address customer queries and engagements. I think one of the strongest platforms for spreading information is Quora and is highly helpful and engaging with
the customers as well. So, for a product like Protinex original, quora should be utilized as well as you will find a lot of knowledge gainers and learners on that platform.
Digital metrics: Protinex original should focus on the following digital metrics
• Facebook and Instagram page visits and how many people like the posts.
• LinkedIn Post- views and occupation and twitter likes, replies and reposts.
• Demographics – where they are from(location, age group)
Rationale
These kinds of details will help Protinex Original target the right customers and generate more leads and convert more customers.