Summit TV Teaching Notes: Unit 1 Dreams and Goals

Summit TV Teaching Notes
For some general guidelines on using the Summit TV How does he plan to follow that dream? (He plans
interviews and documentaries, see the Teaching Ideas to take a voice lesson.)
document in the Summit TV Activity Worksheets folder Is Joe satisfied with the goals he has achieved in his
on the ActiveTeach. Note: The Answer Keys provide life? (Yes. He has moved to the city, has a good
answers to the Activity Worksheets exercises from job, and he’s comfortable with his life.)
the ActiveTeach. Printable unit video scripts are also What other goal does he have? (to find someone to
available on the ActiveTeach. share his life with him)
What is Jessica’s career goal? (to open her own
restaurant)
UNIT 1 What are her personal goals? (to be happy and have
a family, to be tolerant and honest, to listen to
Dreams and Goals people, and to be someone people can rely on)
What does Lorayn say about having a family
On-the-Street Interviews: and parenthood? (that she would like to have
a family and that she hopes to be as good a
I have a couple of dreams ... parent as her parents were)
What is Alvino’s long-term goal? (to own his own
PREVIEW
clothing line)
● Ask students the following questions:
How does Alvino plan to attain this goal? (by
What are some of your short-term goals? developing marketing skills, doing research, and
What are some of your long-term goals? saving money)
What life goals have you already achieved? Does Alvino think he will be successful? (Yes. In ten
Write students’ answers on the board. years he plans to be opening his fifteenth shop
in the New York area.)
VIEW
Ask students to focus on a different topic each time EXTENSION
they view. Some ideas: Oral work
● Write on the board, in three columns: Career, Family, l Discussion. On the board, write: Future Goals. Then
Other. Ask students to listen for the types of goals have students recall the goals mentioned in the
each interviewee talks about. interviews. Write them on the board. Have students
● Ask students to listen for specific details about career compare their own goals with those in the interviews.
goals. l Pair work: role play. Have pairs of students choose
● Ask students to listen for specific details about family one of the following interviewees from the video
or other goals. segment: Rob, Alvino, Jessica, or Vanessa. Tell them
to role-play the short conversation between the
If you decide to use the optional Activity Worksheet,
interviewer and the interviewee and to extend the
ask students to read each activity before viewing.
conversation with more detailed questions about
REVIEW career goals. For example, What type of restaurant
● Ask comprehension questions. Play the video
would you like to own, Jessica? or How did you become
interested in landscape architecture, Rob?
segment again if necessary. (Answers may vary—
some possible answers are included here.) Written work
Why does Vanessa want to run the New York City l As a class, summarize Lorayn’s comments regarding
marathon? (to be able to say she completed it)
children and parenthood. Then tell students to write
Is running the marathon a short-term or long-term
a paragraph describing the influence their own
goal? (a short-term goal)
parents had on their lives. Invite volunteers to read
What is Vanessa’s long-term goal? (to open an
their paragraphs to the class.
agency for special-education children)
What kind of a career is Rob considering changing l Pair work. Replay Alvino’s comments. Then ask Do
to? (landscape architecture) you think it’s likely that Alvino will be opening his
What is he doing to make that dream happen? fifteenth store in ten years? Why? Have students work
(taking a class) with a partner to write up a detailed plan for Alvino’s
What other dream does he have? (to be an opera long-term goal. Write the following questions on the
singer) board to help them:
1 SUMMIT TV TEACHING NOTES

What can Alvino do to develop his skills? Interviewer: How about family or other goals
What kind of research does he have to do? besides work?
How much money does he need to save? How can Lorayn: Family, like I said, I would love to have a
he do this? family one day. When that’s going to happen, I
Invite students to share their plans for Alvino with don’t know. I don’t think a person is ever fully
the class. ready to commit to having a baby. I think it’s
l Have students write a paragraph describing their
something that you have to work through as you
go through it. But I would love to have a family
own short- and long-term goals. They should include
one day. And I would . . . I hope that I could be a
what they can do or intend to do to achieve those
parent as good as m y parents have been to me.
goals and, if applicable, the time frame in which they
If I’m half as good, I think I succeeded.
hope to do so.
Alvino: I would like to own my own clothing
line and to attain it I think I would develop my
LANGUAGE NOTE: When Rob says I don’t know
marketing skills and research . . . and save money.
how far I can take that when talking about his dream
Interviewer: So what do you think you’ll be doing
of becoming an opera singer, he means that he isn’t
in ten years?
sure how successful he’ll be in achieving this goal.
Alvino: Ten years? Opening my fifteenth shop in
the New York area.
VIDEO SCRIPT
Interviewer: Could you tell me something, a ANSWER KEY
dream or a future goal that you have for yourself?
A. 1. c 2. a 3. b 4. d
Vanessa: I want to run the New York City marathon.
B. 1. False 2. False 3. True 4. False 5. False
I want to be able to, maybe not come in first, but
6. True 7. True 8. False
at least be able to say that I completed twenty-
C. Individual responses should include variations on
six point one miles in a certain time, so that’s my
the following:
goal for the future. That’s my, I would say, my
Jessica: Jessica wants to have a family and
short-term goal. My future goal would be to open
two kids. She thinks this might be difficult to
up an agency of my own, for children, special-
balance with her other long-term goal of having
education children. That’s my long-term goal.
her own restaurant, but she thinks she could
Rob: I have a couple of dreams that I’m pursuing.
make it work.
One of them is to look into a different career,
Lorayn: Lorayn wants to have a family one day,
possibly landscape architecture. So I’m taking a
though she doesn’t know when. She’s not yet
class at the New School to explore that. Another
ready to commit to having a baby. She hopes to
dream of mine is to be an opera singer. I don’t
be as good a parent as her parents were to her.
know how far I can take that, but I plan to take a
D. Answers will vary.
voice lesson very soon.
Joe: I have to say that I think I have succeeded in a
lot of goals that I’ve set for myself to this point
in my life. I . . . since I was very young, I always
wanted to move closer and closer to a city. And
UNIT 2
now I’ve done that and I live in a city. I have a Character and
great job and I’m very comfortable in my life. As
for goals, I’d like to continue with that. I wouldn’t Responsibility
mind finding someone to share that life with
me. But as for attaining any goal, I think that’s TV Documentary:
possible as long as you set your mind to it and White Lies
that’s what you really want.
Jessica: My goal in life is to be happy and to have a
family, to have two kids. And my other goal, like PART 1
career-wise, is to have my own restaurant. That
might be a little difficult to combine, but I think PREVIEW
I can make it, and it’s . . . yeah, that’s . . . these ● Write white lie on the board and elicit the meaning (a
are my, like my first-priority goals. And also one harmless lie that you tell someone to avoid hurting
of my first-priority goals is to make like, to try to their feelings). Elicit examples of white lies (Possible
make everybody else happy, like to be tolerant, answers: You look great! This meal is delicious! Of
to listen to people, to be honest and, yeah, to course you don’t look fat!)
be somebody who people can rely on. So I think ● Poll the class Do you think there is any harm in telling
that’s the most important thing.
a white lie?
SUMMIT TV TEACHING NOTES 2

VIEW What other examples of lies said to women can you
Ask students to focus on a different topic each time think of?
they view. Some ideas: ● Pair work: role play. Have pairs role-play white lying.
● Ask students to listen for white lies often used with Tell them they can use scenarios from the interviews
women. (e.g., workplace lies, excuses, lies about appearance,
● Ask students to listen for excuses for being late.
weight, etc.). Then bring the class together and have
students share the role-plays with the class. After
● Ask students to listen for statistics about lying.
each presentation ask, Has anyone ever used this lie?
● Ask students to listen for workplace lies. Do you think it’s believable? What do you think the
If you decide to use the optional Activity Worksheet, person actually means? At the very end, ask Did you
ask students to read each activity before viewing. get any ideas of new lies to use? If yes, which ones?
● Pair work. Ask What personal lie does the second
REVIEW woman on the street mention? (lying about her weight)

Ask comprehension questions. Play the video segment In pairs, have students write a list of lies people say
again if necessary. about themselves (Possible answers: grades, salary,
Who does the first woman on the street say she lies where they live, job history, workout routines, hobbies,
to most? (other women) items they own, etc.) Bring the class together and
What examples of excuses for being late does have pairs share. Then, as a class, discuss why people
the second man on the street give? (doctor’s lie about these things. (Possible answers: to impress
appointments, taking care of kids, car breaking others, to feel better about themselves, to fit in)
down, dog eating homework)
What example of a personal lie does the second Written work
woman on the street give? (her weight) ● Have students write a paragraph about being caught
Does the reporter admit to having lied? in a lie. It can be a situation from any stage in life:
(yes, he does) childhood, adolescence, adulthood, etc. Tell students
What percentage of people have been caught in to provide details of the lie and the consequences
a lie? (15%) that followed. Time permitting, have students share
What percentage of managers have fired someone the paragraph with a partner or the class. If students
for lying? (24%) claim to have never lied, or don’t feel comfortable
According to the social psychologist, how often do writing about themselves, tell them they can write
people lie? (a couple times per day) about someone they know.
What are some examples of workplace lies? (I don’t ● Ask students to write a short essay titled Reasons Why
know how that happened.; I have another call to We Lie. Instruct them to choose three reasons and
take.; I didn’t get your email.; I like your outfit.) develop each reason into a paragraph. Tell students
Whom are we most likely to lie to? (a coworker) they can use ideas from the last line of the segment.
Why are we not likely to lie to a perfect stranger? Remind them to include an introduction, where they
(perfect strangers don’t know us and they’re list their reasons, and a conclusion where they make
not judging us on so many different levels) a general statement about lying.
What leads to white lies? (wanting to avoid a ● On the board, write Do people lie on social media?
conflict, fit in, have smooth relationships)
What kinds of lies do they tell? How do these lies affect
EXTENSION other people? Invite students to think about these
questions and respond to them on paper. Then have
Oral work
them share with the class.
● Discussion. Say This segment gives opinions from ● Have students work in pairs to compile a list of advice
American culture. Is white lying as prominent in your
to someone who has been caught in a lie at work. On
culture(s). Ask students to share and encourage them
the board, write If you are caught in a lie, you should . . .
to compare. Return to details in the documentary as
(Possible answers: apologize, admit the truth, explain
necessary.
yourself; OR try to cover up the lie, blame someone
● Group work. Write these questions on the board for
else, do what it takes to stay out of trouble) Have pairs
students to discuss in groups: combine into groups of four to share ideas. Tell students
Why do you think the woman says “When you work they can discuss how being caught in different lies may
with all women, you have to lie?” require a variety of actions. They can also discuss which
Do you agree with that statement? actions they think are right and which are wrong.
Do you think white lies are less necessary for men?
What are things men might lie to each other about? LANGUAGE NOTES: To bend the truth means to say
When do you think women might prefer to hear the something that is not completely true.
truth?
To be caught in a lie means that someone finds out
that you are lying.
Ben Tracy: Studies show we are more likely to lie
VIDEO SCRIPT
to a co-worker than to a stranger.
Jeff Glor: Alright. Do you tell little white lies? Most Woman on the Street (3): Perfect strangers
of us do. But why? Ben Tracy of WCCO TV of don’t know you and they’re not judging you on
Minneapolis hit the streets to get some answers. so many different levels.
Ben Tracy: Our parents told us never to tell John Tauer: Avoiding that conflict, wanting to
a lie, but it’s pretty hard to get through the fit in, wanting to have smooth relationships
day without bending the truth a little bit. We oftentimes leads to white lies.
generally don’t lie about the big things. They’re
those little white lies. So why do we lie about
little things. That’s Saturday’s question. ANSWER KEY
Ben Tracy: Today we’re talking about lying.
A. 1. b 2. a 3. c 4. b
Man on the Street: [laughs] OK
B. I don’t know how that happened.; I have
Ben Tracy: Do you ever tell little lies?
another call to take.; I didn’t get your e-mail.;
Man on the Street (1): Yes.
I like your outfit.; You look great.
Woman on the Street (1): When you work with
C. 1. c 2. b 3. a 4. c
all women you have to lie. You look really good
D. Possible answers
in that skirt. You know that kind of thing.
1. We have competing goals, the need to be
Ben Tracy: From our excuses for being late. . .
liked and then the need to be accurate or right.
Man on the Street (2): Doctor’s appointments,
2. It is less likely to lie to a stranger because a
had to take care of your kids, car broke down,
stranger doesn’t know you and won’t judge
dog ate my homework. . .
you.
Man on the Street (1): Those are little lies.
Ben Tracy: To the more personal.
Woman on the Street (2): My weight for one.
Ben Tracy: We lie a lot.
PART 2
Woman on the Street (1): You’ve even lied.
Ben Tracy: I think I probably have lied. TV Documentary:
Woman on the Street (1): I’m sure you’ve lied. Lying on a Resume
Ben Tracy: In fact 19% of us admit we lie at work at
least once a week. 15% have been caught in a lie. PREVIEW
And 24% of managers have fired someone for lying. • Ask students What do you think are the consequences
John Tauer: Virtually no one will say, yes it’s a of lying on a resume? (Possible answers: You could
good thing to lie. lose your job, face legal action, lose the respect of
Ben Tracy: John Tauer is a social psychologist. your colleagues, be reprimanded, etc.)
John Tauer: The research indicates that people • Poll the class Do you know anyone who has lied on a
lie far more often than most of us would like resume? Did he or she get caught?
to admit. Most people lie, on average a couple
times a day. We say, “Great to see you. We’ll have VIEW
to get together some time.” I have no intention of
Ask students to focus on a different topic each time
giving the person a call. It means OK, enough of
they view. Some ideas:
the conversation, have a good day.
Ben Tracy: Top workplace lies are: “I don’t know • Ask students to listen for the reason why Andrea
how that happened,” “I have another call to Stanfield lied on her resume.
take,” “I didn’t get your email,” and of course “I • Ask students to listen for the consequences of Andrea
like your outfit,” or “You look great!” lying on her resume.
Ben Tracy: Have you ever told anybody that they • Ask students to listen for information about screening
look nice when they really don’t? resumes.
Man on the Street (3): Definitely.
• Ask students to listen for where Andrea is now.
Woman on the Street (1): Do we look nice?
Ben Tracy: You guys, well, you all look very nice. If you decide to use the optional Activity Worksheet,
Women: [laughing] ask students to read each activity before viewing.
Ben Tracy: Why do we lie about little things?
John Tauer: We have competing goals: the need
to be liked and then the need to be accurate or
right.

REVIEW • Discussion. Discuss the negative consequences of
Ask comprehension questions. Play the video segment Andrea’s lie (e.g., guilt, anxiety attacks, divorce, a
again if necessary. decade spent looking over her shoulder, costing her
What is Angela Stanfield’s current job? her integrity). On the board, write:
(She works at an animal rescue company.) Do you think some people would be able to handle
Why did she need a well-paying job ten years ago? such a lie if it brought such great success? Would
(She had growing legal bills because she was you?
fighting for custody of her daughter.) Have students discuss in pairs or small groups. Then
Why did she have a hard time finding a well-paying discuss as a class.
job? (She didn’t have a bachelor’s degree.)
What did Angela do to solve this problem? Written work
(She lied that she was a graduate of Akron • On the board, write: Phony: How I Faked My Way
University.) Through Life. Make sure students know that this is
What type of jobs and salary did this lie lead to? the title of the book that Angela wrote, which is
(two high-level financial jobs and a six-figure briefly shown in the segment. Elicit that to fake your
salary) way through something means to pretend that you
What were the negative consequences of this lie? know what you are doing. On the board write the
(She suffered from severe guilt, anxiety attacks, following questions for students to respond to in
and a second divorce.) writing. Hint to students how in the segment, this
According to statistics, how many people lie on book was referred to as a cautionary tale.
resumes? (three out of ten) 1. What do you think this book is about?
What does Greg Slamowitz’s firm do?
2. How could her story deter someone from making the
(counsels businesses on the importance of
same mistake?
screening resumes)
What percent of companies do background checks? 3. Would you buy this book?
(96%) 4. D o you think by buying this book you are financially
What did Andrea Stanfield end up doing? rewarding her for her lie?
(eventually after ten years she quit her job) Bring the class together and have students exchange
Did she ever get caught? (no) papers and share.
What did she do as a result of her experience?
• Have students work in pairs. Tell them to imagine
(She wrote a book.)
that they are employees at Greg Salmowitz’s security
What does she mean when she says she’s still trying
firm. They have been asked to run an in-depth
to earn back her integrity? (She’s still trying to
background check on Angela Stanfield who has
earn people’s trust.)
recently applied for a job. Tell them to write a
EXTENSION letter with their results. Instruct them to include
details from the segment and make up their own
Oral work
information. On the board, write:
• Group work. Divide the class into groups of three or
four. Say Andrea Stanfield needed a well-paying job to X Financial
have enough money to secure custody of her daughter. 10 Mountain Ave
On the board, write: Springfield, MA 01101
Do you think there are desperate situations when Dear Mr. Carson,
lying on a résumé or doing something similarly We are writing regarding your requested background
dishonest is OK? Why? Why not? check on job applicant Angela Stanfield . . .
Would you have done the same in her situation?
What else could a person in her situation do? Sincerely,
• Pair work: role play. Invite students to role-play a
scenario where Angela Stanfield is called to her boss’s
office, because he has found out her lie. Tell students
to use detail from the segment like the university she
claimed to have graduated from, the types of jobs
she had, the salary, etc. Have pairs decide how the
situation is resolved—whether she would be fired or
not. Then have pairs share the role-plays with the
class.

LANGUAGE NOTES: To dog someone means to
VIDEO SCRIPT
cause problems for an extended time.
Kelly Wallace: Ten years ago, Andrea Standfield,
Mounting means increasing. who now runs an animal rescue company, was
Custody is the right to take care of a child that is dogged by mounting legal bills as she fought
awarded one or both parents when they get a for custody of her daughter. She needed a well-
divorce. paying job.
Andrea Standfield: I would do anything,
To claim something means to state that something is anything. You know. What’s the fastest way
true, even though no proof has been given. to get there before I lose my daughter or lose
To deceive means to make someone believe everything that I have?
something that is not true. Kelly Wallace: But most well-paying jobs required
a bachelor’s degree. Andrea only had a high-
A six-figure salary is a yearly income that contains six school diploma. So the Ohio native lied on her
numbers, for example $100,000. résumé, claiming to be a graduate of Akron
To stretch the truth means to say something that is not University, which is actually called the University
fully true, usually to make something appear better of Akron.
than it is in reality. Kelly Wallace: Did you think about the
consequences when you lied?
Fraudulent means fake, something that intends to Andrea Standfield: Not really. I really worked
deceive people. very hard at putting the consequences out of my
To screen something means to check if it is head.
acceptable. To screen a résumé means to make sure Kelly Wallace: The lie led to two high-level
that all the information on it is true. financial jobs and a six figure salary, but it also
caused severe guilt, anxiety attacks, and a second
A degree mill is a fake higher-educational institution divorce.
that sells diplomas. Andrea Standfield: I did lose part of myself, you
To look over one’s shoulder means to be worried know, part of my life, and you can’t get that
that something bad is going to happen to you. back, you just can’t. You know. I lived ten years of
The expression reflects literally looking over your my life deceiving everyone I knew.
shoulder to make sure someone isn’t following you. Kelly Wallace: Three out of 10 people lie on their
résumés, according to experts, and in a tight
A cautionary tale is a story that gives a warning. economy with unemployment close to 10%,
To pull something off means to succeed in doing more jobseekers may be feeling desperate
something. enough to stretch the truth.
Greg Slamowitz: We have seen a substantial
Integrity refers to the quality of being honest and increase in fraudulent résumés over the last
strong about what you believe is right. When 12–24 months.
something costs your integrity it means you give up Kelly Wallace: Greg Slamowitz’s firm counsels
your integrity and you don’t live up to what you businesses on the importance of screening
believe is right. resumes, but even his company was almost
fooled last year until a background check raised
CULTURE NOTES: Typically, a university or college suspicions about a candidate’s degree and her
diploma is signed by any combination of a college diploma.
president, the chair of the board of trustees, a dean, Greg Slamowitz: At first glance, it looked good.
or a department head. In some cases, even the Kelly Wallace: On closer examination, ninety
governor of the state. A lot depends on the size of was misspelled and Edmund Brown wasn’t even
the educational institution. When Kelly Wallace says governor at the time.
Edmund Brown wasn’t even governor at the time, she Greg Slamowitz: You are foolish if you do not do a
refers to the name appearing on a diploma even thorough background check on every one.
though he was not in office when the diploma was Ben Allen: Hamilton University and Vanderbilt
claimed to have been signed. College are what we call well-known degree
Edmund Brown (also known as Edmund Gerald mills. These are fictitious institutions.
“Jerry” Brown Jr.) has been serving as the Kelly Wallace: Ben Allen says clients at his security
39th Governor of California since 2011. His father firm are requesting more in-depth background
Edmund Brown (also known as Edmund Gerald “Pat” checks than ever before. 96% of companies
Brown Sr. served as the 32nd Governor of California nationwide do background checks, up from 66%
from 1959 to 1967. more than 10 years ago.

Ben Allen: People are asking us to check more ● Ask students to listen for what made each experience
things than they have historically. So it would dangerous.
suggest that they’re more concerned about it. ● Ask students to listen for specific details that describe
Kelly Wallace: As for Andrea, after spending a each story.

decade looking over her shoulder, she quit her If you decide to use the optional Activity Worksheet,
job before getting caught and turned her past ask students to read each activity before viewing.
into a cautionary tale.
Andrea Standfield: You might be able to pull it REVIEW
off for years, but it’s just gonna get worse and ● Ask comprehension questions. Play the video
worse and worse. It’s not worth it.
segment again if necessary.
Kelly Wallace: Andrea says her actions cost her
What dangerous thing did Catherine and her
her integrity, and 10 years later she’s still trying
husband do? (They explored an area in Hawaii
to earn it back.
where a volcano had just erupted.)
What happened to Catherine and her husband?
ANSWER KEY (They watched the volcano while standing on
a cliff made of lava. Nothing hit them, but they
A. Most well-paying jobs require a bachelor’s degree.;
were very nervous.)
The number of people who lie on résumés has
How does Catherine describe the experience? (as
increased over the past ten years.; After lying, it
dangerous but incredible)
can be difficult to earn one’s integrity back.
What dangerous thing did Christine do? (She went
B. 1. b 2. d 3. a 4. c
skydiving.)
C. 1. True 2. False 3. False 4. True
What did she think the experience would be like?
D. Possible answers
(She thought it would be fun and exciting; she
1. Degree mill means they don’t really provide
did not think it was dangerous.)
an education, they just give people diplomas
What does go tandem mean when referring to
for money. Hamilton University and Vanderbilt
skydiving? (to strap yourself to your instructor
College are two schools mentioned.
and jump out of the plane together)
2. The job applicant lied about the school she
What happened to Christine and her instructor?
graduated from. They found out because she
(They started to spin uncontrollably; they
misspelled the word ninety in the graduation
needed to use the reserve parachute; they
year and the signature on the diploma was not
crashed; the instructor disappeared.)
the person who was governor at that time.
How did Christine feel? (She was in shock.)
What dangerous thing did Angelique do? (She
jumped onto train tracks to pick up money that
UNIT 3 had fallen out of her bag.)
Fears, Hardships, and What happened next? (Two men pulled her up
from the tracks before the train came.)
Heroism What did Angelique learn from this experience? (to
stuff her money deep in her bag)
On-the-Street Interviews: EXTENSION
I could have died . . . Oral work
● Pair work: role play. Have students take turns role-
PREVIEW
playing the conversation between the interviewer
● Ask students to brainstorm dangerous things people
and one of the interviewees. Tell students to include
do—for example, rock climbing or racing cars. Write as many details of the story as they can remember.
student responses on the board. Then ask Has anyone
● Discussion. Ask:
done any of these things? Why did you do it? Would
Which of the three experiences do you think was the
you do it again?
most dangerous? Why?
VIEW Who has had a similar experience?
Were these dangerous experiences avoidable?
Ask students to focus on a different topic each time
Why do you think some people put themselves in
they view. Some ideas:
dangerous situations?
● Ask students to listen for what activity the interviewee
Do you ever put yourself in dangerous situations?
was doing in each story. Why?

Written work jumped out of the plane, we started spinning
● On the board, write: Which of the people do you uncontrollably for twenty-eight seconds. After
think might repeat the dangerous activity? Explain. twenty-eight seconds, he released the parachute
Have students write a paragraph responding to and we jerked up into the air, and we thought
the question. Then call on students to share their everything was fine, and all of a sudden we
paragraphs with the class. started crashing to the ground again at a rapid
● Tell students to write about a dangerous experience
speed. So he had to use his reserve parachute. So
he opened up the reserve parachute just in time
that they or someone they know has had. Ask them
for us to go crashing into a cornfield, miles from
to include as many details as possible.
where we were supposed to be. When I finally
OOPS! Angelique says that the wind threw her came to—I didn’t pass out or anything, but I think
envelope into the train tracks. She means to say that I was just over-stricken with shock—I realized that
the wind blew her envelope onto the train tracks. my instructor was gone, and he was nowhere
to be found. So I had to find my way out of the
cornfield. It felt like it took hours. I don’t actually
VIDEO SCRIPT
know how long I was in there for, but when I
Interviewer: Have you ever done anything that finally found my way out, a Jeep came and found
was genuinely dangerous? What happened? me, and it ended up being people from the sky-
What were the consequences? diving school.
Catherine: OK. Angelique: I was on the subway . . . I was in the
Interviewer: And how did you feel about it? Was it subway, and I had picked up my money from
a positive or a negative experience? work. And so I had my money in a little envelope,
Catherine: I . . . I did do something that was and I was walking down on the tracks, and da,
genuinely dangerous once. I look back at it and I da, da, da, da, and a gush of wind came, and
think, yeah I could have died, but the experience it threw my envelope into the train tracks. So
was incredible. My husband and I, just before we against my complete better judgment, and it was
got married, went to Hawaii and we rented a car a horrible idea, but I jumped down on the tracks,
and we went out into this area where the volcano got the envelope, and then had two men pull me
had taken out a whole neighborhood. So we up before the train got here. It’s a bad mistake.
hiked out there at night. There’s no lights. It’s just Never, never do it again but I got my sixty dollars
black. To the edge of this cliff and watched . . . it so, I don’t know. And what I learned was to stuff
was incredible, watched the lava just coming out. my money deep in my bag, as opposed to right
But we’re standing on a cliff that’s made of lava, outside of my bag so it could fall out. But I’m safe
and lava’s very unstable and there’s no warning. ’cause it worked out.
It breaks off. It falls into the ocean. We were, it
felt like we were close. You could see the smoke.
The sulfur was coming towards us but the ocean ANSWER KEY
kind of, the waves kind of pushed everything up. A. 1. Hawaii 2. died 3. volcano 4. lava
So it didn’t really hit us. I heard, I kept hearing 5. nervous 6. incredible
popping noises. I was getting nervous. My B. 5, 2, 7, 9, 3, 4, 1, 8, 6
husband was definitely nervous. That’s probably C. Individual responses should include variations on
the most dangerous thing I’ve ever done. But it the following:
was incredible. Incredible experience. Angelique was in the subway, and the wind
Christine: Well, I went . . . I went skydiving a few blew an envelope with money out of her bag
years ago. I actually did not think it was insane. I and onto the train tracks. Against her better
did not think that it was dangerous or anything. judgment, she jumped on the tracks to get the
I went because I thought that it would be fun envelope. Two men pulled her up before the
and exciting and I almost died. I went tandem, train arrived. She said she would never do such
so that means that you have to actually strap a thing again. The experience taught her to
yourself into your instructor and you jump out stuff her money deep in her bag so it doesn’t
of the plane and dive with them. And we were fall out.
supposed to have a thirty-five second free fall, D. Answers will vary.
and which basically means that you, you know,
kind of enjoy the fall for thirty-five seconds before
you have to release the chute. So when we

UNIT 4 Don’t be reactive
Think before you speak
Getting Along with Others Take a time out and walk away
Use humor to diffuse the situation
TV Documentary: Then ask, what does Dr. Lieberman add to the list?
Add these to the tips the board:
Why We Explode Exercise
PREVIEW Meditation
Therapy
● On the board, write explode and elicit the meaning
(to explode means to burst or fly into pieces or break Group work. Divide the class into groups and have
up violently). Then add the words Why we and ? to students discuss the various ways for managing anger.
write Why we explode? Ask How can people explode? Invite students to share what works and what doesn’t
(in laughter, in anger, in tears). Point out that this work for them. Tell them to add to the list if they have
segment will focus on why people explode in anger. other ideas. Then bring the class together and call on
volunteers to share.
VIEW ● Write the following vocabulary from the segment on
Ask students to focus on a different topic each time the board:

they view. Some ideas: The breaking point for me is . . .
● Ask students to listen for mental disorders in which
I lose it when . . .
anger is a common symptom. . . . is the end for me
. . . is a trigger for me
● Ask students to listen for reasons why people without . . . pushes my buttons
mental disorders might explode in anger. . . .sends me over the top
● Ask students to listen for ways to manage anger.
I become unhinged when . . .
If you decide to use the optional Activity Worksheet, A hot button for me is . . .
ask students to read each activity before viewing. In groups of three or four have students use
expressions from the list to discuss what situations and
REVIEW scenarios make them “explode”.
Ask comprehension questions. Play the video segment ● Pair work: role play. Ask students to prepare two role-
again if necessary. plays: one where a person overreacts to a situation
Do people ever explode over small things? (Yes, but and explodes, and another role-play where a person
it doesn’t feel like a small thing at the time.) manages anger (for example by walking away,
What caused Dr. Lieberman to almost lose it? diffusing the situation with humor, etc). After each
(the TSA line) one, invite students to respond. If students need
What do Rebecca and Anthony suggest about the ideas, invite them to role-play a scenario in a TSA line
TSA line? (that it is a stressor for all people) at the airport, which according to Dr. Lieberman and
Which mental disorders have emotional volatility the reporters, is a common stressor.
and irritability? (PTSD, depression, bipolar
disorder, intermittent explosive disorder) Written work
What are the symptoms of intermittent explosive ● Have students recall a scenario when they flew off the
disorder? (losing your temper violently, handle. Write the following instructions on the board:
excessively, too frequently) Write a paragraph describing when and where you
How do apparently normal people in everyday life exploded and details about how you felt and
lose it? (they overreact or they do something how you and people around you reacted.
they are embarrassed about) Then write a paragraph describing how you could
Are people losing it more often? (yes) have handled the situation better.
What is causing this? (it is probably related to
● Ask students to summarize the segment. Tell them to
socio-cultural factors; people have a lower
threshold before they explode) start like this:
According to Dr. Lieberman, everyone explodes once
EXTENSION in a while . . . Tell them to include as many details
Oral work as they can. If necessary, let students watch the
● Discussion. Elicit the ideas for controlling emotions
segment again and encourage them to take notes to
then use in their summary.
and managing anger that Rebecca Jarvis mentions in
the segment, and write these on the board:
Best ways to manage anger
Recognize your hot button issues

LANGUAGE NOTES: Breaking point refers to the CULTURE NOTES: The TSA is the Transportation
point at which a person can no longer handle stress. Security Administration. It is an agency of the U.S.
Department of Homeland security. It oversees the
The straw that breaks the camel’s back is an idiom
security of travelers in the United States. It focuses on
referring to the final limit of what a person can
air travel and has officials screen travelers in airports.
handle. It goes back to an anecdote about a camel
The screening process is known to cause delays and
that was loaded with an extraordinary amount of
stress for travelers.
straw to carry. Then one more piece of straw was
put on it. That proved to be just too much, and the PTSD is the abbreviation for Post Traumatic Stress
animal fell and broke its back. The idiom is used to Disorder, which is a disorder that develops in some
describe the times a person is loaded or annoyed by people who have experienced an overwhelming or
something until he or she can’t take it anymore. difficult event. Anxiety, agitation, and irritability are
some symptoms.
The drop that overfills the cup is similar to the above
idiom. It refers to that added element of something
that makes a person unable to handle a situation any VIDEO SCRIPT
more. Rebecca Jarvis: Dr. Jeffrey Lieberman, Chief of
Psychiatry at New York Presbyterian/Columbia
To lose it refers to suddenly being unable to control
Medical Center is here with his insights. Great to
your emotions.
have you. Good morning.
To be the end means to be the limit of what a person Dr. Lieberman: Thank you.
can take. Rebecca Jarvis: So we never really feel when
we explode that it’s over a small thing. But
To cross the line means to start behaving in an
sometimes it really is.
unacceptable manner.
Dr. Lieberman: Well, first, everybody has their
To precipitate means to make something happen breaking point. I mean whether it’s the straw that
quickly. breaks the camel’s back or the cup that over . . .
the drop that overfills the cup. It can happen to
Volatility is the state of suddenly becoming angry or
anybody. I flew up here yesterday from being out
violent.
of town, and the TSA line, I almost lost it. But . . .
Irritability is the state of being annoyed quickly and Rebecca Jarvis: I don’t think anybody has ever not
easily. lost it at the TSA line.
Anthony Mason: No, that’s, that’s, that’s gonna be
Ostensibly means supposedly.
the end for me. Where I cross the line.
Threshold refers to the level at which something starts Dr. Lieberman: But the question is sort of what
to have an effect on a person. is precipitating these reactions and are they
occurring more frequently than they have in the
An epidemiologist studies the way diseases spread,
past. It’s a little bit complicated. I’m gonna try
and how to control them.
and break it down. First, oftentimes in the context
Comorbidity refers to concurrent medical conditions of real mental disorders people have emotional
that are present in a patient. volatility and irritability; it’s the signature symptom
of PTSD. It occurs in depression or bipolar
A trigger is the thing that causes something to
disorder. There’s even a disorder that has a name
happen, like a problem or a bad reaction.
for losing your temper violently, excessively,
To push someone’s button means to aggravate too frequently: it’s called intermittent explosive
someone. disorder, very strict criteria. But what we’re talking
about here is when ostensibly normal people in
Send (someone) over the top means to make someone
everyday life just lose it. They overreact. They do
overreact.
something that they are either embarrassed for or
To come unhinged means to make someone become they can actually incur legal consequences about.
upset. And it happens to everybody. The question is: is it
happening more often? And why? To some extent,
A hot button is a subject that causes a strong reaction
it’s probably related to socio-cultural factors. There
in a person.
was a survey that was done by a noted Harvard
epidemiologist in 1990—the national comorbidity
survey. He repeated it 15 years later in 2005. He
found that the biggest increase of any disorder
was intermittent explosive disorder. So people do
seem to be having a lower threshold . . .
Anthony Mason: Right.
Dr. Lieberman: . . . before they explode.
Anthony Mason: And, so ultimately, there,
UNIT 5
it’s, there, frequently, they’re not really angry Humor
about, you know, people cutting in line. It’s a
cumulative thing, yes? TV Documentary:
Dr. Lieberman: That’s the trigger. That’s the
trigger that sort of pushes their button or sends Laughter is Contagious
them over the top. And, as I said, it can happen to
PREVIEW
everybody. When it happens to people that don’t
● Ask students Have you ever started laughing just
have some preexisting disorder, it seems to be the
accumulation of a number of stresses and slights because you saw someone else laughing?
and things that have happened in the course of ● Write Laughter is contagious and elicit that when
our life. And now we’re in a culture where never something is contagious it causes another person to
in human history have people haven’t been feel or act the same way.
having to deal so much. Information. . .
Rebecca Jarvis: So what do people do if they’re VIEW
coming unhinged? Ask students to focus on a different topic each time
Dr. Lieberman: Well, the first thing, having a they view. Some ideas:
mental melt meltdown or emotional meltdown ● Ask students to listen for what researchers in England
is a sign or a signal that you’re having difficulty did to find out why laughter is contagious.
with emotional control. People should be able
● Ask students to listen for what happened to people
to control their emotions, behave appropriately,
when they heard sounds of joy.
and also be able to conduct themselves in an
● Ask students to listen for the results of the
appropriate way. If they lose that, then they have
to be able to understand why. experiment.
Rebecca Jarvis: So you have some some great If you decide to use the optional Activity Worksheet,
ideas for people to think about their hot button ask students to read each activity before viewing.
issues, not be reactive, think before you speak,
take time and walk away, and I like this one use REVIEW
humor to diffuse the situation. Ask comprehension questions. Play the video segment
Dr. Lieberman: These are little devices that you again if necessary.
can use, but anything to diffuse stress: exercise, How did researchers in England conduct their
meditation, or therapy to gain insights into experiment on laughter? (by playing different
what’s stimulating you in this way. sounds to people)
Rebecca Jarvis: Thank you, Dr. Jeffrey Lieberman. What did the sounds monitor? (what the people’s
Have a great one. facial expressions were doing)
What conclusions did the experiments make?
(that sounds of joy activated facial muscles)
ANSWER KEY
What did people participating in the study think was
A. 1. True 2. False 3. True 4. True being researched? (facial perspiration)
B. 1. mental 2. PTSD 3. Depression 4. Violently What did sounds of laughter and joy evoke in the
5. Explosive 6. normal 7. legal participants? (laughter)
C. Choose 3: not be reactive, think before you Does the experiment conclude that laughter is
speak, take time, walk away, and use humor to contagious? (Yes, it does.)
diffuse the situation. Are we more likely to laugh alone or in a group?
D. Possible answer (in a group)
The expression straw that breaks the camel’s back What does a sense of humor help with? (to get
means that someone can carry a very heavy along and be healthy)
burden, but if one more tiny thing is added, it The article quotes the line ‘Laugh and the whole
is too much to handle. Similarly, the drop that world laughs with you.’ What happens when you
overflows the cup means that someone can cry? (you cry alone)
handle a certain amount, but if a small drop
more is added, it is too much to handle. These EXTENSION
are used to explain why someone may lose their Oral work
temper over a minor issue. The tensions and ● Discussion. Ask Did you find yourself smiling while
stresses build up over time and they are able to
watching this segment? Time permitting, have
handle them, but the addition of one more small
students watch the segment again, being aware how
thing is enough to make them explode.
they react to the discussion of laughter, the sounds of

laughter, etc. Then let students discuss their reactions To mislead means to make someone believe
in groups. Invite students to share stories where something is not true by giving them false
laughter sounds have made them laugh as well. information.
● Discussion. On the board, write Laugh, and the
To hang together means something is well-organized
whole world laughs with you. / Weep, and you weep and the different parts go well together.
alone. In groups have students respond to these lines
(which come from a 19th century poem, Solitude by CULTURE NOTES: The lines Laugh, and the world
Ella Wheeler Wilcox). Invite students to share related laughs with you and Weep, and you weep alone come
situations where, when things were well, they were from 19th century poet’s Ella Wheeler Wilcox’s poem
surrounded by many friends; when all wasn’t well, Solitude.
this wasn’t the case.
● Pair or group work. In pairs have students try to
VIDEO SCRIPT
replicate the experiment described in the segment.
Tell them to think up four sounds to evoke various Harry Smith: This morning in Health Watch it’s
reactions from other groups. If technology like time for a good laugh. And if these people leave
phones or computers are available, allow students to you smiling or maybe even laughing, a new
use them to find these sounds. Then combine pairs medical study can explain it, and our doctor
into groups of four and have them test the sounds on Emily Senay is here with details. I was hoping you
each other and monitor the reactions. Tell students to would come on with a little red rubber nose this
be mindful not to laugh at every sound. morning.
● Discussion. Harry Smith says If you really want to get
Dr. Senay: I’m funny enough without that. I don’t
need that.
along and be healthy it doesn’t hurt to have a sense of
Harry Smith: That’s right. Now what is it, there’s a
humor. In groups, have students discuss if a sense of
serious study. . .
humor is something you can work on and develop,
Dr. Senay: Yes.
or if it is something a person is born with. Then bring
Harry Smith: . . . about laughter. And what does it
the class together and have students share opinions.
find?
Written work Dr. Senay: There is. There is. Well obviously we
know that laughter can be contagious. But
● On the board, write Are other emotions contagious,
researchers in England wanted to know why
too? Review Dr. Senay’s comments that part of
this is. What is it about laughter that we just,
interacting in a group is responding and reacting to
you know, can’t stop being infected by it? So
the way other people are responding and reacting.
they actually took 20 volunteers, hooked ’em
Ask Does this apply to other emotions too, for example
up to MRI machines, hooked ’em up to devices,
anger, sadness, fear? Invite students to respond in
electrodes, that measured their facial muscles. . .
writing, giving specific examples.
Harry Smith: Right.
● On the board, write: People who live alone, don’t
Dr. Senay: . . . and then they played for them a
live as long as others with better social relationships. variety of different sounds. Some of it was like
Have students write a paragraph speculating why triumphal sounds, like, “Woo hoo!”
this is true. Harry Smith: Right.
● Invite students to write down the funniest jokes Dr. Senay: Some of it was laughter. Some of it was
they know which they will then read to the class. sounds that are like fear and disgust. No words
As the joke is read, tell students to be aware if they just sounds.
are laughing because the joke is actually funny, or Harry Smith: Right.
because other people are laughing. Dr. Senay: And then monitored what was going
on inside their brains and what their facial
LANGUAGE NOTES: Contagious is an adjective used muscles were doing.
to describe an action or attitude (e.g., enthusiasm, Harry Smith: Right. And what’d they, what’d,
laughter) that affects other people and they begin what’d kind of conclusions did they come to?
to have it, too. The word is also commonly used Dr. Senay: Well what they found that was when
for illness, describing that it can be passed on from people heard amusement or sounds of joy,
person to person. parts of the brain that were activated were those
A skeptic is a person who disagrees with statements parts of the brain that control the facial muscles.
that are generally believed to be true. And they were much more likely to be activated
when they heard those sounds like laughter or
To be predisposed means someone to be made more amusement or joy than they, than they were
likely to behave or think in a particular way. when they heard sounds like fear or disgust.

Harry Smith: Right.
ANSWER KEY
Dr. Senay: So there’s something involuntary going
on inside the brain that’s actually greater with A. A sense of humor helps people stay healthy;
those kind of sounds than fear or disgust. Researchers told participants the study was
Harry Smith: Yeah, alright, alright, let me play about facial perspiration; People who live alone
the skeptic, because in any kind of research don’t live as long as others with better social
methodology, you’re thinking, okay, well, they’re relationships; People are more likely to laugh in
predisposed because they know what the deal is a movie theater than when watching something
here. So they’re going to help laugh. . . alone.
Dr. Senay: Sure. B. 1. True 2. False 3. True 4. False 5. True
Harry Smith: . . . because it’s a laughter study. C. 1. activated 2. disgust 3. involuntary 4. skeptic
Dr. Senay: Well they got around that by tricking 5. laughter
the participants. They didn’t tell them. . . D. Possible answer
Harry Smith: OK. The expression means that when you are happy
Dr. Senay: . . . what the study was about. In fact, and laughing, it is contagious and people
they mislead them a little bit and told them it was around you are more likely to be happy and
about facial perspiration. But. . . [laughter] laughing. Facial muscles were more likely to
Harry Smith: How pleasant. be activated when people heard sounds like
Dr. Senay: I know. But at the end of the study, laughter or amusement or joy then they were
when they revealed to the participants what it when they heard fear or disgust.
was that they were actually looking for, they, the
participants all said, as anybody would, well I
couldn’t help it. When I heard the laughter, when
I heard the sounds of joy, I just had to laugh. UNIT 6
Harry Smith: Wow. Troubles While Traveling
Dr. Senay: So it’s actually something deep inside
our brain that makes us respond to other
people’s laughter. TV Documentary:
Harry Smith: So, so, so laughter is contagious? Inside Hotel Security
Dr. Senay: It is contagious, and it’s a good
thing because we’re social animals and part
of interacting in a group is responding, ah, PART 1
responding and reacting to the way other people
PREVIEW
are responding and reacting and laughter is
● On the board, write Hotel Security. Elicit that this
one way that we sort of are altogether. We are
much more likely to laugh in a group than we refers to things that are done to keep people safe in
are alone, for example. When you’re in a theater a hotel. Ask What kinds of things are done to ensure
and people are laughing around you, I mean it all hotel security? (extra locks on doors, safes in rooms
sort of make sense and hangs together. and in hotel lobbies, key cards that change codes
Harry Smith: Exactly. Because we’ve been talking after use, etc.)
about some studies about people who live alone ● Poll the class How many of you have stayed at hotels?
and that they don’t live as long as others with Did you feel that the hotel security was sufficient in
better social relationships. those hotels? Why? Why not?
Dr. Senay: That’s right.
Harry Smith: And if you really want to get along VIEW
and be healthy it doesn’t hurt to have a sense of Ask students to focus on a different topic each time
humor. they view. Some ideas:
Dr. Senay: That’s right. And it also proves, “Laugh ● Ask students to listen for the steps Bill Stanton takes
and the whole world laughs with you. Weep and
to rob the first would-be hotel guest.
you weep alone.”
● Ask students to listen for the steps Bill Stanton take to
Dr. Senay and Harry Smith: Alone.
Harry Smith: Wow, you are the best. Gimme some rob the second would-be hotel guest.
of that. Alright, Emily Senay. ● Ask students to listen for security glitches in each
hotel.
If you decide to use the optional Activity Worksheet,

REVIEW Students can then present their seminars to the class
Ask comprehension questions. Play the video segment or share with another group.
again if necessary. ● Discussion. Invite students to share hotel security
What is the first step Bill Stanton takes in robbing a stories they have experienced or heard of. Discuss
hotel? (He waits, looking at the would-be guest’s various classes of hotels. Ask Do you think better
car, checking out what watch he’s wearing and hotels are necessarily more secure? Draw five stars on
what luggage he has.) the board to indicate how hotels are often rated. Ask
What key information does he collect about the What additional measures might a 5-star hotel have
would-be guest right away? (his name and room compared to a 2-star hotel? How might a smaller, less
number, as he gives it at the front desk) fancy hotel with fewer amenities and rooms have better
When does would-be thief Bill Stanton “attack”? security?
(when the guest goes to the gym to work out)
What does he mean when he says “the clock starts Written work
now”? (that the limited time he has to complete ● On the board, write: Write down each security flaw
his task of robbing the room starts the minute as it appears in the video. Have students view the
that the would-be guest leaves and goes to the segment again and take notes, adding lines between
gym) notes. Then instruct students to return to each note
What is the first step? (The would-be thief calls and indicate what should have happened differently
housekeeping to clean the room he wants to ● Have students imagine they are one of the would-be
rob.) victims of the hotel robberies. Instruct them to write
What does he do next? (He walks into the room like a letter of complaint to the hotel about their flawed
it is his own and asks housekeeping to give him security. Tell students they can write as forcefully as
a few minutes, and he takes all the valuables in they wish, making any references to police reports
sight and the guest’s suitcase, as well as the valet that may have followed the robberies, or still may
ticket for the car. He goes on to call the valet to follow. Invite students to be creative.
bring up his car.)
Time permitting, pairs can swap letters and role-
Does the would-be thief need the valet ticket? Why
play hotel management responding to the complaint
or why not? (no he does not, the name on the
letters.
stolen suitcase suffices)
How is the burglary at the second hotel similar? LANGUAGE NOTES: On the lookout means
(The would-be thief gets the name and room watching for danger.
number in the same way during check in. He
calls housekeeping to clean the room like in the To heat up means to become more active or extreme.
other hotel and then robs it.) Brazen means not embarrassed about behaving in a
What is different about the second robbery? (He wrong or immoral manner.
tells housekeeping to leave and goes on to call
the front desk to open the room safe for him.) Lo and behold is a colloquial expression use to
mention something surprising.
EXTENSION
The clock starts right now means that the time I have
Oral work to complete a task begins at this moment.
● Pair work: role play. In pairs have students role-play the
parts in the second robbery when the would-be thief Let’s roll is an expression used to suggest starting to
calls the front desk about the combo to the safe. Have do something or to go somewhere.
students decide how the conversation should have To work up a sweat means to do physical exercise that
gone, had the hotel had better security. Then bring the makes you sweat; it can also mean to put a lot of
class together and have pairs share role plays. effort into something.
● Pair work. On the board, write Mandatory Security Would-be is an adjective that means wanting or
Seminar for Hotel Personnel. Elicit that hotel personnel trying to be something.
refers to people who work for a company. In pairs,
have students prepare a security seminar for hotel To be off the hook means to let someone get out of
personnel in light of recent multiple robberies. having to do something.
Encourage students to address issues that were Combo is an abbreviation for combination used in this
viewed in the video (for example, housekeeping segment to refer to the series of numbers or letters
should get instructions about not just letting anyone that open a lock or safe.
in the room; rooms requested to be cleaned should
be monitored carefully, etc.). Tell pairs to write up
several points to address various hotel personnel.

CULTURE NOTES: GMA refers to Good Morning Bill Stanton: Hello.
America, which is an American morning television Housekeeper (female): Hi.
show. Set in New York’s Time square, co-anchors Bill Stanton: I am so sorry, can you give me two
report on the day’s news, give interviews, share minutes? It doesn’t take long for me to find
reports on a variety of topics, and give the weather everything, Rolex, right by the phone and what
forecast. GMA on the Lookout is a recurring topic on is it? It’s an expensive watch and a valet ticket to
Good Morning America which covers various topics his car. Yes, I’m in room 1112. Can you please
like burglaries, crime, security, and related topics. bring up my car right now?
Lara Spencer: We are just 15 minutes into our
VIDEO SCRIPT experiment. Our producer is working up quite a
sweat, but Stanton not so much.
Lara Spencer: And we are back now with “GMA on
Bill Stanton: Where’s my car coming?
the Lookout.” And as summer travel season heats
Valet Parking Attendant (male): It’s coming
up, we are investigating just how secure you and
right there.
your valuables are at a hotel. Check out what our
Bill Stanton: Ah, there we go.
hidden cameras uncovered and how you can avoid
Lara Spencer: They asked for the ticket, which
becoming a victim after you check in. Watch as
Stanton claims he doesn’t have. But they look at
this brazen thief walks into a hotel last month as a
the name on stolen luggage and off he goes.
couple is sleeping. Moments later, he flees. Police
Bill Stanton: And it’s as easy as that.
say he stole more than $4,000 worth of items. So,
Lara Spencer: Later that day, at a nearby hotel,
how to prevent that from happening to you? To
Stanton tracks another “GMA” producer.
see how safe your belongings are during a hotel
Ferguson: Ferguson. F-E-R- . . .
stay, we conduct an experiment. A guest arrives
Bill Stanton: So once again, right to the front
at a downtown Richmond, Virginia hotel. But this
desk, listening to the name, room exchange.
guest is actually a “GMA” producer. Approximately
Lara Spencer: When our producer leaves the
20 minutes prior, with three undercover cameras
hotel, Stanton sees his opening, and our
rolling, safety and security expert Bill Stanton shows
would-be thief springs into action, again
up at the same hotel, but he’s not here to check in.
pretending to be someone he’s not.
Bill Stanton: I’m waiting, looking at his car, what
Bill Stanton: I’m in room 711.
watch he’s wearing, the luggage he has.
Lara Spencer: From a house phone, Stanton calls
Lara Spencer: Stanton is playing the role of
to have housekeeping sent to our producer’s
would-be thief.
room. With undercover cameras rolling, he walks
Bill Stanton: When I see an opening that’s when I
right in. But instead of letting housekeeping do
approach and that’s when I hear the magic words.
their job, he sends them away.
Wynn: Hi, I’m Wynn. W-Y-N-N.
Bill Stanton: You’re off the hook.
Bill Stanton: I follow him right to his door. So now
Housekeeper (female): I’m off the hook?
I have his name, now I have his door number.
Bill Stanton: You’re off the hook. I’m gonna jump
Lara Spencer: Armed with just two pieces of
in the shower.
information, Stanton is about to show us how
Lara Spencer: Now, with the room to himself,
vulnerable we can be during a hotel stay. The
Stanton has his mind set on a bold and nearly
waiting game ends the very next morning while
unthinkable scenario.
our producer goes to the gym to work out.
Bill Stanton: I’m in the room. I forgot the combo
Bill Stanton: Lo and behold, he comes with his
to the safe.
workout outfit. He comes down to the lobby for a
Hotel Employee: Okay, I’ll have them come and
bottle of water. As far as I’m concerned, the clock
open it.
to me to get in that room starts right now. Let’s
Bill Stanton: Thank you so much.
roll. I figure I got at least 30 minutes to do what I
Lara Spencer: You heard right, a hotel room safe.
need to do.
And moments later, a gentleman from security
Lara Spencer: His plan, so bold it seems almost
arrives to help.
ridiculous. Stanton goes to the front desk and
Security Employee: All right, she’s wide open for
asks for housekeeping to clean our producer’s
you.
room.
Bill Stanton: Perfect. As soon as that security guy
Bill Stanton: Room 1112, Wynn. Thank you.
is out, I’m dressed, I got his cash, I got his credit
Lara Spencer: Stanton simply walks in as if it’s his
card, and I took his laptop. Oh, and by the way,
own room. He has our producer’s permission.
I put it all in his luggage.
Otherwise this could be the beginning of a crime.

Based on the video, which is suggested to be safer—a
ANSWER KEY
room safe or a hotel safe at the front desk?
A. watch; luggage; car (hotel safe at the front desk)
B. His plan was so bold it seemed almost What might be the safest thing to do with your
ridiculous; This experiment is the beginning of personal belongings? (keep them with you)
a crime; The hotels are in Ridgefield, Virginia. Whom does Bill Stanton suggest counting on when
C. 1. b 2. d 3. c 4. a traveling? (yourself, not the hotel)
D. Possible answer
Magic words are the ones that give him the EXTENSION
information he needs to steal things from his Oral work
victims. The person’s name and room number
● Group work. In groups of three of four, have students
are two examples.
discuss personal experience with hotel security. Invite
students to share things they always do when staying
TV Documentary: in hotels. Ask one person in each group to take notes.
Bring the class together and write student tips on the
Inside Hotel Security board. For example, I tell the front desk I don’t want
housekeeping to come to my room. I make my own
bed.
PART 2
● Pair work: role play. In pairs, have students role-play
PREVIEW phone conversations between Bill Stanton and a

● Ask volunteers How do you think the two hotels manager or one of the two would-be burglarized
reacted when they were approached by Bill Stanton hotel managers, where the information of failed
and his team? Do you think they minded the in-depth security is relayed. On the board, write:
undercover experiment with video surveillance? A: Hello, this is Bill Stanton from Good Morning
America. I. . .
VIEW B: . . .
Ask students to focus on a different topic each time Encourage pairs to be creative in their conversations.
they view. Some ideas: Tell them the hotel managers can voice surprise, or
● Ask students to listen for each hotel’s response to the
be reluctant to speak with Bill Stanton. Considering
allegation of security problems. the factual information in the segment, however,
● Ask students to listen for what Bill Stanton thinks they should, in the end, be willing to address the
tends to be top priority for people in hotels. problem.
● Ask students to listen for tips for staying secure. ● Discussion. Both hotels, claimed that they took steps
If you decide to use the optional Activity Worksheet, to address the security situation, upon learning of
ask students to read each activity before viewing. security shortfalls. As a class, brainstorm how this
may have been done (better training of employees,
REVIEW stricter rules about opening safes for guests, etc.)
Ask comprehension questions. Play the video segment Written work
again if necessary.
● Lara Spencer ends the show saying All right,
How did the hotels respond to allegations that they
have problems with security? (The first hotel took everybody go to goodmorningamerica.com on Yahoo
steps to correct shortfalls; The second hotel for Bill’s top five tips. In pairs, have students compile
admitted that security did fall short—they also the five tips they think appear on this list. Then invite
addressed the situation.) them to try to locate the tips online and compare
What was Bill Stanton’s reaction to the results of his their list with his (If students need help finding the
experiment? (He was not surprised.) website, hint that they should put the following
What did Bill Stanton say is the top priority at words in their search engine: good morning america
hotels? (comfort and service, not security) bill stanton five tips)
● On the board, write “Well, security is a priority,
Which most important tip does he leave the viewer
with? (Not saying your name, but taking out but it’s not the top priority. It’s more about comfort
your ID to check in) and service.” Ask students to respond agreeing or
What does the viewer learn about hotel safes? disagreeing to Bill Stanton’s statement. Tell students
(That they are not failsafe and they don’t usually to indicate what the top priority is for them when
insure you for more than a thousand dollars.) choosing a hotel.

LANGUAGE NOTES: The noun a shortfall is an Bill Stanton: Well, as you saw with the safe,
amount that is less than what is needed or expected. it’s anything but fail safe. You know, put your
The verb variation to fall short means to have less valuables in, but they won’t insure you up to
than what is needed or expected. $1,000 in most hotels.
Lara Spencer: And that’s really maybe what
To go undercover means to use a fake appearance or
people are gonna have with them.
identity to get information.
Bill Stanton: That’s right. So if you have those
The number one takeaway is the most important piece expensive family heirloom items, go to the front
of information that you learn from something. desk, ask if they have a safe behind that desk or
just wear them on your person.
Zip your lips is a colloquial way to say be quiet.
Lara Spencer: All right, so don’t trust that that
Fail safe means not likely to fail. room’s safe is necessarily a be-all, end-all.
Bill Stanton: Don’t count on the hotel. Count on
Be all, end all means the most important part of
yourself.
something; in referring to a safe in a hotel room not
Lara Spencer: All right, everybody, go to
being a be all end all the speaker suggests it is not
goodmorningamerica.com on Yahoo for Bill’s
completely reliable.
top five tips. Those, I mean, it’s pretty surprising.
CULTURE NOTES: The website goodmorningamerica And there’s more to come tomorrow, Robin and
.com is related to the American morning television George, wait ‘til you see.
show Good Morning America set in New York’s Time George Stephanpoulus: Okay, looking forward
square, co-anchors report on the day’s news, give to it, Lara. Thanks very much.
interviews, share reports on a variety of topics, and
give the weather forecast. The website supplements ANSWER KEY
the show.
A. security; comfort; service; name; ID; number
B. 1. True 2. False, The second hotel said that
the standards they set fell short. 3. False,
VIDEO SCRIPT Bill Stanton advises you to put your family
Lara Spencer: All right, so the first hotel you heirlooms in the safe at the front desk or wear
saw in the piece says they have already taken them. 4. False, Most hotels will insure you for
steps to correct any shortfalls in security. The up to $1,000.
second hotel, where they opened that safe, they C. 1. L 2. B 3. B 4. N 5. L
told us that the standards they set for security D. Possible answer
did fall short. They immediately addressed the Bill Stanton means that even though people
situation as well. We wanna bring in safety and may believe they are safe in hotels because
security expert Bill Stanton, who you just saw of security, they should take responsibility for
going undercover for us in that piece. Oh, my keeping themselves safe. Ask to use the hotel
goodness. safe instead of a room safe for very valuable
Bill Stanton: Yes, yes. items. Don’t say your name out loud when
Lara Spencer: I mean, obviously, you are not checking in.
surprised?
Bill Stanton: Well, security is a priority, it’s not the
top priority. It’s more about comfort and service.
The tips that you should do when you approach UNIT 7
the front desk is take out your ID, do not say the
name out loud because they’ll hear, someone
Mind Over Matter
could hear you.
Lara Spencer: So, so, show your ID, but don’t On-the-Street Interviews:
necessarily, I always am careful with that if they I’m afraid of falling . . .
ask you for a phone number. But you got, you
say the number one takeaway is . . . PREVIEW
Bill Stanton: Yeah, don’t say, zip your lip, push ● Write on the board: Phobias and Superstitions. Have
your license forward, let them read it and then students brainstorm examples and write them on
check you in that way. the board. Then invite students to share phobias and
Lara Spencer: All right. What are some other superstitions they have. (See Language Notes for
great tips that people could take away from this? definitions of phobia and superstition.)

VIEW (He tries to be in large open spaces.) Have students
Ask students to focus on a different topic each time brainstorm different phobias and discuss what
they view. Some ideas: people with these phobias might do to avoid them.
● Ask students to listen for the kind of fear or phobia
For example, a person who has a fear of water prefers
to be on land and might prefer to travel by car
each interviewee describes.
rather than by boat. Or a person who is afraid of the
● Ask students to listen for the interviewees who
dark might avoid the dark and sleep with the lights
describe how the fears or phobias affect their actions. on. Write student ideas on the board. Then invite
● Ask students to listen for the interviewees who students to respond to the following question: Do
describe how they deal with their fears or phobias. you think it is OK to simply avoid one’s fear, or should a
If you decide to use the optional Activity Worksheet, person face a fear and try to overcome it?
Written work
REVIEW l Have students choose one of the following
● Ask comprehension questions. Play the video interviewees: Dan, San, or Christiane. Tell them to
segment again if necessary. pretend they are that person and write a letter to a
What is Deepti’s superstition? (She has to wear her friend asking for advice on how to deal with their
socks on the correct feet. If she doesn’t, she phobia. Encourage students to use the information
believes something bad will happen.) from the interview as well as their own details in the
What does she realize about her belief? (that it is letter. Then have students swap letters and write
irrational, but she still can’t help it) letters in response.
What is Dan afraid of? (closed spaces) l Have students write a paragraph describing a fear,
What is the scientific term for this phobia? phobia, or superstition that they have. They should
(claustrophobia) include its origins, if possible, and what they do to
What does he avoid? (tight spaces; even going so deal with it.
far as to keep from covering his face and mouth
when in bed) LANGUAGE NOTES: A phobia is a strong, usually
What does he love? (open spaces) unreasonable, fear of something.
What is San’s phobia? (She is afraid of water and of
A superstition is a belief that some objects or actions
drowning.)
are lucky and some are unlucky.
Why does she get nervous when she is flying?
(Because if a plane were to crash when flying When Dan says not being able to move really
over water, she could drown.) freaks him out, he means that it makes him very
What is Christiane afraid of? (heights, falling from uncomfortable.
high places)
It’s not my thing means It’s not something I like to do
What does she do to deal with her fear? (She makes
or that I do well.
sure to have things to hold onto and tries not to
go to high places.) OOPS! Deepti says I don’t know to call it phobia
Why does Ian avoid touching doorknobs? (for or superstition . . . She means to say I don’t know
health reasons) whether to call it a phobia or a superstition.
Why does he avoid walking under ladders?
(Because he is superstitious.)
VIDEO SCRIPT
EXTENSION Interviewer: Do you have any unreasonable fears,
Oral work phobias, or superstitions?
Deepti: Yes, I do have this, I don’t know to call it
l Discussion. On the board, write the interview
phobia or superstition, but it’s with socks. My
question: Do you have any unreasonable fears,
left sock has to go on my left foot and my right
phobias, or superstitions? (See Language Notes.) Have
sock has to go on my right foot. I fear that if it
students discuss the interviewees’ answers. Then ask:
gets switched, that my day would go wrong
Which people talk about fears and phobias? (Dan,
and I would step into a huge mess or something
San, and Christiane)
horrible will happen. I learned these things when
Which people talk about superstitions? (Deepti and
I was a kid, and there is no reason . . . I mean,
Ian)
really rationally, there is no reason to believe in
Who has similar fears, phobias, or superstitions to
this, but I do because . . . I don’t know why.
those mentioned in the interviews?
How do you deal with them?
l Replay Dan’s comments on his claustrophobia. Ask
What does Dan do to avoid feeling claustrophobic?

Dan: I have a fear of closed spaces, claustrophobia.
I can’t, I don’t really know how to surpass it.
UNIT 8
I have . . . I can’t even have the blanket or the Performing At Your Best
sheet covering my mouth or nose when I’m in
bed. The idea, the sheer idea of being in a very,
very tight space and not being able to move,
On-the-Street Interviews:
really freaks me out, even when I’m not in that I’m really good at multi-tasking . . .
kind of situation. And conversely, I really have a
love of large open spaces. I like to be in very large PREVIEW
● Call on individual students to name strengths that
open spaces to sort of counteract all of that.
San: I can’t think of any off . . . oh, I do have a fear. they have. Write these on the board. Note if any
I have a fear of water. Even though I can swim, students have similar strengths. Then ask individual
my biggest fear is drowning. I don’t know why, I students to name their weaknesses and write these
just, you know, I’m always . . . that’s why I think on the board. Ask What can you do to overcome your
why I kind of get nervous when I fly, ’cause weakness?
we’re gonna go into the water if we crash, so my
biggest fear is drowning. I don’t go too far into VIEW
the ocean, basically. Ask students to focus on a different topic each time
Christiane: I am afraid of falling—falling from they view. Some ideas:
higher places, from windows, or even from l Write on the board: Strengths. Ask students to listen
diving boards in the swimming pool. I am not for the strengths the interviewees mention.
very good with heights. Jumping off or falling l Write on the board: Weaknesses. Ask students to listen
down somewhere is a big fear of mine. So I try for the weaknesses the interviewees mention.
to always have something to hold onto or places
where I don’t have to go very much downhill, If you decide to use the optional Activity Worksheet,
things like that. I don’t like that, going down. It’s ask students to read each activity before viewing.
not my thing.
REVIEW
Ian: I really don’t have . . . you know, I’m not really
● Ask comprehension questions. Play the video
too superstitious. I may be conscious not really to
touch a lot of doorknobs, but that’s, that’s more segment again if necessary.
of a health thing than anything else. I’m not What are some of Emma’s strengths? (She is very
really superstitious. I don’t walk under ladders. helpful; she works well under pressure; she’s
That’s something I’m conscious of. I don’t walk good at multi-tasking and getting things done;
under a ladder. she deals well with people; she doesn’t let her
Interviewer: So is that for safety or just ’cause it’s . . . emotions get in the way of her work; and she is
Ian: No. I’d say that’s a superstition. I don’t want to good with children.)
walk under a ladder. They always say don’t walk What is Emma’s weakness? (She is sometimes bad
under a ladder; it’s bad luck. So I don’t want bad at listening.)
luck. What are James’s strengths and weaknesses? (His
strengths include patience and attention to
detail; his weaknesses are that he is sometimes a
ANSWER KEY bit too slow and painstaking.)
A. 1. b 2. a 3. c 4. e 5. d What skills and abilities does Martin have? (He is an
B. 1. b 2. a 3. b 4. c 5. a 6. c amateur photographer.)
C. Individual responses should include variations on Does he consider himself a good photographer? (He
the following: says he is working on it.)
1. To deal with her fear of heights, Christiane What does it take to be an excellent photographer?
tries to always have something to hold onto. (You have to really work at it; in addition to
She avoids high places. 2. To deal with her fear developing technique, you have to have a
of drowning, San doesn’t go too far into the vision.)
ocean. 3. To deal with his claustrophobia, Dan How can a person learn to be a good photographer?
doesn’t have a blanket or a sheet covering his (by taking a lot of pictures, going to a lot of
mouth or nose when he’s in bed; he also avoids exhibits, looking at other photographers’ work
tight spaces whenever he can and tries to be in to get inspired)
large, open spaces. What are Angelique’s strengths? (singing, dancing,
D. Answers will vary. and acting)

How did she become interested in the arts? (She James says Weaknesses might be sometimes a little
grew up singing in a church, at school, and in bit too slow and painstaking. He means to say My
competition; she grew up with art around her.) weaknesses might be that I am sometimes a little bit
What weaknesses does Angelique have? (She’s bad too slow and painstaking.
at math, cleaning, taking care of her roommate’s
Martin says . . . if you want to be very good and
dog, and keeping in contact with people.)
excellent photographer . . . He means to say . . . if you
EXTENSION want to be a very good and excellent photographer . . .
Oral work
VIDEO SCRIPT
● Discussion. Replay Emma’s description of her
Interviewer: Tell us a little bit about some of your
strengths and weakness. Ask students:
strengths, your talents, your abilities.
Do you think that Emma has a way with people?
Emma: I’m very helpful. I believe I work really well
Do you think her difficulty listening to others could
under pressure. Sometimes when I’m working,
negatively affect her relationships with people?
the phones are ringing and somebody wants a
How?
copy of this, so I’m really good at multi-tasking
Based on Emma’s response, what type of job do you
and getting things done, and just handling
think she has?
people and the way they speak to me. And
What other kinds of jobs do you think she would be
sometimes it’s not nice, but you know, you take
good at? Explain your answer.
it, and I think I’m good at holding back how I
● Pair work: role play. Have pairs role-play the
feel so that I can get the job done. What else am I
conversation between the interviewer and Martin. good at? I’m good at taking care of people’s kids.
Tell students to try to include all the information Like children, I love being around children and
they discussed. Then have students take turns they love being around me. And I enjoy doing
interviewing each other about a strength or ability that.
they have. Tell them they can use the interviewer’s Emma: What am I bad at? I’m bad at listening
questions below and/or make up their own. sometimes. That’s not really good, but I tend
I want to ask you about some skills or abilities you to go on and the person that’s talking with me
might have. I hear you _____. Is that true? sometimes, and I’m just not paying attention.
Are you good at it? And it’s because sometimes I get so fired up,
Is it hard? and I have a point, and I just, I just look right
So, how do you learn to _____? past what they’re saying, and that’s not a good
thing. I like to . . . like, let’s say, we’re having a
Written work conversation, sometimes I’ll just cut them off.
● Have students write a paragraph describing the
That’s not good.
strengths and weaknesses of themselves or someone James: Probably patience and attention to
they know. They should provide examples. detail are my strengths. Weaknesses might be
● Have students imagine they are Emma’s supervisor sometimes a little bit too slow and painstaking.
at work. The supervisor is concerned that Emma has Interviewer: You know, I want to ask you about
difficulty listening to other people during meetings. some skills or abilities you might have. I hear
Tell students to write an e-mail to Emma pointing out you’re a photographer. Is that true?
this weakness and offering her suggestions on how to Martin: Yes, I’m an amateur photographer.
overcome it. Tell students to use information from Interviewer: And are you good at it?
the interview to help them. Encourage them to keep Martin: I’m working on it.
the tone of the e-mail friendly and helpful. Interviewer: Is it hard?
Martin: Depends. You can get to a certain level,
LANGUAGE NOTES: Multi-tasking means doing but if you want to be very good and excellent
many different things at one time. photographer, then you really need to work on it.
It’s not just, you know, techniques. You also need
To get fired up means to get passionate about
to have a vision, also.
something.
Interviewer: So how do you learn to be a good
Painstaking means very careful and meticulous. photographer?
Martin: I think you have to take a lot of pictures,
OOPS! Angelique says . . . so I’m a singer and dance and you have to go to a lot of exhibits, look at
and theater . . . She means to say that she is a singer, other photographers’ work. That might inspire
a dancer, and an actress. you, and I think that’s actually very important.

Angelique: Well, I grew up singing in the church VIEW
and at school and in competition so I’m a singer Ask students to focus on a different topic each time
and dance and theater and all those things and they view. Some ideas:
art as well. But . . . yeah, probably just those. ● Ask students to listen for the reason it’s called the
Probably just the whole artistic thing. I mean,
memory mirror.
my mother’s an artist so it’s kind of always been
● Ask students to listen for functions of the mirror.
around me.
● Ask students to listen for the shopper’s reaction to the
I am bad at math. I’m bad at cleaning. I’m bad
at tons of things. I’m bad at taking care of my new technology.
roommate’s dog, very bad at that. I’m bad at ● Ask students to listen for other innovations being
keeping in contact with people I should keep in created for shoppers.

contact with, but it’s just, I mean, just silly things If you decide to use the optional Activity Worksheet,
like that. ask students to read each activity before viewing.
REVIEW
ANSWER KEY Ask comprehension questions. Play the video segment
A. 1. Angelique 2. Emma 3. James 4. Emma again if necessary.
5. Martin 6. Angelique 7. James 8. Angelique What is the segment about? (a high-tech dressing
B. Individual responses should include variations on room mirror)
the following: How do you start recording what you see in the
Strengths: Emma is very helpful. She works well mirror? (by looking into your own eyes)
under pressure and is good at multi-tasking and What does Ben Tracey mean when he says this is
getting things done. She deals well with people not your mama’s mirror? (This isn’t just some
and doesn’t let her emotions get in the way of regular old-fashioned mirror.)
her work. She is very good with children. What is the mirror actually? (a giant video screen
Weaknesses: Emma is sometimes bad at and camera)
listening. She often doesn’t pay attention to What functions did it offer the shopper? (She got to
what another person is saying to her, and she see her outfit from 360 degrees and compare
cuts people off in conversation. clothing options side-by-side; It remembered
C. Individual responses should include variations on what she tried on.)
the following: Why is it called the memory mirror? (because it
Martin explains that to be a good photographer remembers what you tried on)
you have to really work at it. Not only do you What is the shopper’s reaction to the memory
have to learn techniques, but you also have mirror? (She loves it. She wants one for her
to have a vision. He says that you learn to be a room.)
good photographer by taking a lot of pictures, According to Tracey, what is the drawback of a
attending exhibits, and looking at other regular mirror when you are shopping? (If you try
photographers’ work for inspiration. on a lot of stuff, you might forget what you put
D. Answers will vary. on in the first place.)
How does the memory mirror incorporate other
people into the shopping experience? (It lets you
UNIT 9 email people pictures and get their opinions.)
What other innovations are being created for
What Lies Ahead? shoppers? (interactive tablets that work like
a giant iPad; 3D scans of brides that can be
printed in an actual dress; full color figurines;
TV Documentary: printing dresses as flower vases; ceramic
Mirror Technology figurines as brides)
What important question does the mirror eliminate
PREVIEW
for shoppers? (if the woman’s butt looks big)
● Then poll the class Do you spend a lot of time clothes
shopping in stores? EXTENSION

● Then ask students How do you think mirrors in Oral work
dressing rooms could be improved to enhance the ● Discussion. Tell students they will be preparing
shopping experience? Write student ideas on the advertisements for the memory mirror. First tell
board. Then write mirror technology on the board, students to write down all the unusual facts about
and tell students they will learn about an interesting the mirror. Then have them prepare a commercial to
new mirror. present to the class. If students need help recalling

the facts, have them view the segment once more mirror responded to the Evil Queen’s question as to
time to listen for functions of the mirror (e.g., look who is the most beautiful. By saying that the answer
into your own eyes to start recording; do a 360, is always no, he is referring to the question women
compare clothing side-by-side, etc.). Hint to students often ask Does this make my butt look big? He is joking
to listen for why it’s called a memory mirror. that the correct answer to this question is always no,
● Discussion. On the board, write drawback. Ask What so as not to insult a woman.
might be some drawbacks to the mirror? (Possible
answers: too expensive to have in stores; too honest, VIDEO SCRIPT
people might not like what they see from every Gayle King: Strike a pose in your dressing room
detailed angle and therefore not buy a product; mirror. Your next trip to the mall could really
people might delay buying a product, as they send blow your mind. First on CBS This Morning,
pictures and wait for feedback from friends) Poll the Ben Tracy reveals the technology behind a high-
class Do you think mirrors like these will become the tech mirror that could transform your shopping
norm? Would you want one of these mirrors in your experience.
house? Employee: And look into your own eyes to start
recording . . .
Written work
Ben Tracy: This is not your mama’s mirror.
● Tell students they will imagine they are the young
Employee: So you can do a 360 . . . Check how you
woman who enthusiastically used the mirror for look in the back . . .
the first time at Neiman Marcus. She is so excited Ben Tracy: It’s actually a giant video screen and
by it that she decides to send several pictures from camera. The shopper we asked to try it out got
her shopping experience to a bunch of girlfriends, to see her outfit from 360 degrees and compare
describing how the mirror works and how great the clothing options side by side. It also remembers
experience was. Tell them to include details about what you’ve already tried on. That’s why it’s
how it remembers everything you try on, let’s you called the memory mirror.
see yourself from many angles, pulls up images side- Ben Tracy: So you tried out the memory mirror.
by-side, etc. What’d ya think?
● Divide the class into pairs. Tell students they will Shopper: I think I need one of those in my room.
write up a survey to gather feedback on the memory That’s what I think. I loved the memory mirror.
mirror. Tell them to include eight questions in the Ben Tracy: Get dressed every morning with that.
survey, starting with where they first used the mirror. Shopper: Yes.
Have pairs swap surveys and write answers, deciding Karen Katz: Technology has changed everything
in pairs if they want to give positive or negative in terms of the shopping experience.
feedback about it. If members of a pair have differing Ben Tracy: Karen Katz is president and CEO
views, they can answer questions on the survey of Neiman Marcus. 80% of its customers are
individually. women, which is why the company is embracing
the future by testing these very modern mirrors
LANGUAGE NOTES: Strike a pose means to stand or in their San Francisco stores.
sit in a specific position. Ben Tracy: Somebody could come in and have
To blow one’s mind means to make you feel surprised to try on five outfits. They get to the fifth outfit
and/or excited about something. and then they say, “I forget what the first
outfit looked like.” Is that, kind of, you’re short
To do a 360 means to turn around completely. circuiting that process?
A bevy is a large group of people of the same kind— Karen Katz: Yeah, exactly. To save the, you know,
for example women or girls . . . the customer that time of having to retry on
outfits and equally important is that ability to
To beam in means to emit or transmit a message. share the outfits with friends and family. I think
that that social part of it is as important as the
CULTURE NOTES: The two questions How does
editing part of it.
my butt look? and Does this make my butt look big?
Employee: Start your personal try on. . .
refers to typical questions women or girls make when
Ben Tracy: The mirror records an eight-second
trying on clothes.
video. It’s password protected and can be
When Ben Tracey says Any good man doesn’t need emailed, allowing you to instantly share and
a mirror on the wall to tell him the answer to that solve any shopping situation with the help of
question is always no, by “mirror on the wall” he your friends and family.
refers to the story of Snow White where a magic

Ben Tracy: So basically you can still go shopping
ANSWER KEY
with your friends even if your friends don’t have
time to go shopping. A. shows how the outfit looks from all angles;
Karen Katz: Exactly. And for those really important shows how the outfit looks in different colors;
decisions in women’s lives—buying a mother of allows you to compare two outfits side by side;
the bride dress or an outfit for a special event— allows you to send a video recording of the
she can have her entire, you know, bevy of outfit to friends
girlfriends right around her even if they’re not B. 1. c 2. b 3. d 4. a
there physically. C. 1. printed 2. innovation 3. project 4. flower
Ben Tracy: The mirror was created in Neiman’s vase 5. brides
top secret innovation lab in Dallas. Our cameras D. Possible answer
are the first to be allowed in. This is where the Not your mama’s mirror means that this is
company is experimenting with the future of something new and different not the same
retail. ordinary mirror.
Man in the lab: You can get a 360 view of by
simply dragging this icon to rotate the product.
Neiman Marcus representative: We are
constantly looking for new innovations that UNIT 10
would appeal to our customers and really make An Interconnected World
the store come to life in a different way.
Ben Tracy: It’s blending the virtual world with the
real one. From displays that are activated when a
TV Documentary:
customer picks up a product to interactive tables Sonic Booms Bright Future
that work like a giant iPad.
Scott Emmons: We 3-D scanned a bride, and we PREVIEW
printed her in the actual dress. ● Ask students What positive predictions can you make
Ben Tracy: Scott Emmons, who runs the about the future? Write students’ ideas on the board.
innovation lab, beamed in remotely to explain a If students need direction, suggest they can make
project for the bridal salon. predictions about education, wars, or jobs.
Scott Emmons: We did some full-color figurines
that Michael’s holding now. We printed the dress VIEW
as a flower vase. Ask students to focus on a different topic each time
Ben Tracy: They created ceramic figurines of actual they view. Some ideas:
brides. But back in the store, the memory mirror ● Ask students to listen for Gregg Easterbrook’s
is solving one of shopping’s most important predictions for women.

questions. ● Ask students to listen for Gregg Easterbrook’s
Ben Tracy: So this allows you to cut out the
thoughts on war.
question of, “How does my butt look?” Is that
● Ask students to listen for Gregg Easterbrook’s ideas
what we’re talking about?
Karen Katz: You asked it. I won’t answer that. on manufacturing.
Ben Tracy: However, this shopper did not have to ● Ask students to listen for Gregg Easterbrook’s
be asked. What’s the best part of this for you? comments on white-collar professions.
Shopper: The best part is being able to see the full If you decide to use the optional Activity Worksheet,
360, you know, like every girl really does want to ask students to read each activity before viewing.
know, “Does this make my butt look big?” So. . .
Ben Tracy: Any good man doesn’t need a mirror REVIEW
on the wall to tell him the answer to that Ask comprehension questions. Play the video segment
question is always no. For CBS This Morning, Ben again if necessary.
Tracy, San Francisco. What does Gregg Easterbrook predict for the
developing world? (an increase in prosperity)
What does Diane Sawyer mean when she says the
new ideas made the sun shine for one brief second
in her afternoon? (The ideas made her happy.)
Why does Gregg Easterbrook think there will be
double the ideas in the world? (because women
will be participating in full force, and they
haven’t been)

In what areas will women be contributing full force? ● Write . . . one to two generations down the road twice
(science, engineering, business management, as many people in the world will be contributing to the
administration of governments) global supply of ideas and I think that they will lead
What statement does Gregg Easterbrook make about to a flowering of more progress. Ask students to say
people dying in battle? (in the last 20 years it is if they agree that progress at such a rapid pace is a
the lowest in human history) good thing.
What countries are exceptions to the rule?
(Iraq, Afghanistan, and Sudan) LANGUAGE NOTES: Sonic boom is the explosive
What are nations competing for these days? sound made by something traveling faster than the
(market share) speed of sound.
According to Gregg Easterbrook, which is better— An exception to the rule is when a rule does not apply
competition for market share or competition in a special case or circumstance.
for territory? (competition for market share)
What statement does Gregg Easterbrook make about Market share is the percentage of sales in a market
manufacturing? (manufacturing is up, but jobs that a company or product has.
in manufacturing are down) To have a banana peel in the economy means that a
What is the reason for this? (manufacturing is more problem exists in an economy that could cause major
efficient) problems at any time and unexpectedly.
What does this shift in manufacturing compare to
100 years ago? (agriculture—fewer people work
VIDEO SCRIPT
in manufacturing today than 100 years ago)
What statistics does he give? (100 years ago 70% of Diane Sawyer: Sonic Boom. What’s the boom you
Americans worked in agriculture, today 2% do) hear? What’s the sound you hear?
What jobs today are replacing manufacturing jobs? Gregg Easterbrook: The last two years I’ve
(white-collar jobs) worked on this book, predicting a major global
According to Gregg Easterbrook, what would our economic boom, my wife thought I was crazy,
grandparents think about white-collar jobs? my editor thought I was crazy, I hope I’m not
(they would think they are great) crazy. Obviously there are many problems in the
What drawbacks of white-collar jobs does world economically, but I think a global increase
Easterbrook mention? (stressful relationships of prosperity is about to happen. I think the
with bosses) developing world especially which needs it the
most is going to become much better off in the
EXTENSION near future.
Oral work Diane Sawyer: I couldn’t get over the fact that you
● Discussion. Invite students to respond to Gregg
were bringing us these new ideas that actually
made the sun shine for one brief second in my
Easterbrook’s thoughts on manufacturing. On the
afternoon.
board, write:
Diane Sawyer: You said that there’s no question
What do you think of his comparison of
that there will be double the ideas in the world
manufacturing jobs disappearing to what
because women will be participating in full force.
happened in agriculture 100 years ago?
Gregg Easterbrook: As recently as the last
How do you predict white-collar jobs will change or
generation most of the world’s women have very
evolve as more people will be available to do them?
little ability to participate in science, engineering,
● Pair work. Tell students to make their own positive
business management, the administration of
prediction for a bright future. In pairs, have them governments. That hasn’t changed everywhere
discuss topics like technology, education, and now, but it is in the process of changing. So
the environment. Have them make one hopeful this means one to two generations down the
prediction, providing as much detail as they can. Then road twice as many people in the world will be
invite pairs to present their prediction to the class. contributing to the global supply of ideas, and I
think that will lead to a flowering of more progress.
Written work
Diane Sawyer: You also had a sentence which
Write the following statement from Gregg Easterbrook really struck me: “Fewer people are dying in
on the board: Nations are now competing for market battle than any time in the history of the planet.”
share more than they’re competing for territory. And Gregg Easterbrook: Your chance of dying in
there’s lots of things wrong with that . . .but it’s so battle in the last 20 years has been the lowest
much better than military competition. Ask students in human history. Iraq and Afghanistan and the
to respond to this statement in writing. Encourage Sudan are terrible exceptions to an overall rule
students to indicate what he means when he says that of less combat, fewer deaths from combat, less
there’s lots of things wrong with that. global military spending. It’s been going down

for 20 years. The end of the Cold War is one
ANSWER KEY
factor, but I think economic interconnectedness
is another factor. Nations are now competing for A. less military spending; fewer people dying in
market share more than they’re competing for battle; women will be more involved
territory. And there’s lots of things wrong with B. 1. Iraq 2. Afghanistan 3. Sudan
that. I mean obviously our relationship with the C. 1. False 2. True 3. True 4. False
Chinese drives us crazy. But it’s so much better D. 1. six 2. twenty-eight 3. seventy 4. two
than military competition that there’s just no E. Possible answers
comparison. 1. More women will be working in technical
Diane Sawyer: You say that the manufacturing fields and in business so that twice as many
drought, the manufacturing collapse that is people will be able to contribute to the global
hitting America is also hitting China and that we supply of ideas. 2. Manufacturing is more
don’t take that into account. That they’ve got a efficient and it takes fewer people to produce
banana peel in their economy too? the same number of goods.
Gregg Easterbrook: Well you see, it’s not
manufacturing. Manufacturing’s up everywhere.
It’s jobs in manufacturing that are down.
Diane Sawyer: Ah ha.
Gregg Easterbrook: And I think this would have
happened regardless of the financial panic of
recent years. United States has lost 6 million
manufacturing jobs in the last decade. In the
same period China’s lost 28 million because of
more efficient forms of manufacturing. More
efficient forms of manufacturing are good
news for most people: they keep prices down,
improve products. They’re real bad news if
you’re a factory worker. So we see this transition
away from lots of jobs in factories. It would have
happened regardless. The same thing happened
in agriculture 100 years ago. 100 years ago 70%
of Americans worked in agriculture. Today it’s 2%.
If you’d told somebody 100 years ago that in
the year 2010 2% of Americans would work in
agriculture, they would have said, “Oh my god,
it’s going to be the end of the world.”
Diane Sawyer: If those manufacturing jobs are
shrinking, where do the jobs surface? What’s the
new. . .?
Gregg Easterbrook: 60% of Americans now
work in white-collar professions. White-collar
professions are far from ideal. Many of them
are very stressful. Some people don’t like to be
in cubicles, like the people behind you at ABC
News. Well, maybe, maybe they like it.
Diane Sawyer: They love it.
Gregg Easterbrook: They love it. OK, they’re very
happy. If you’d told your great-grandparents,
look most of your great-grandchildren are going
to work in air-conditioned offices, they will not do
anything back breaking or physically dangerous,
they will have stressful relationships with their
bosses, but they’re not going to be working
in mines or cutting down trees, your great-
grandparents would have said, “That’s great.”
Diane Sawyer: Gregg Easterbrook, thank you so
much. Good to talk to you.
Gregg Easterbrook: Thank you, Diane.

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Summit TV Teaching Notes

1 SUMMIT TV TEACHING NOTES

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REVIEW woman on the street mention? (lying about her weight)

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Kelly Wallace: As for Andrea, after spending a each story.

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Ask students to focus on a different topic each time the board:

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PREVIEW phone conversations between Bill Stanton and a

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What does Dan do to avoid feeling claustrophobic?

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keeping in contact with people I should keep in created for shoppers.

shopping in stores? EXTENSION

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is solving one of shopping’s most important predictions for women.

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