1. The scope of e-commerce is ________ than digital business.

A. Broader

B. Narrower

C. Wider

D. Hyper

Ans. B. Narrower
2. Digital business is __________ in its scope than e-commerce.

A. Broader

B. Narrower

C. Restricted

D. Border

Ans. A. Broader
3. All electronically mediated information exchanges are known as ______

A. Digital Business

B. E-Business

C. E-Commerce

D. Digital Marketing

Ans. C. E-Commerce
4. _______ is NOT an example of Digital Business.

A. OYO Rooms

B. Reliance SMART

C. Ola

D. D Mart Ready

Ans. B. Reliance SMART

5. Digital Business is similar to the term __________ which was first coined by IBM
corporation.

A. E-business

B. E-Commerce

C. Internet Business

D. Both A and B

Ans. A. E-business
6. Digital business Infrastructure refers to the combination of ________

A. Hardware

B. Software

C. Servers

D. All of the above

Ans. D. All of the above

7. OLX and Quikr is an example of _________digital business model.
A. P2P

B. B2B

C. C2C

D. Both A & B

Ans. C. C2C

8. ________ is an organization that uses technology as a competitive advantage in its

internal and external operations.

A. Digital Economy
B. Digital enterprise

C. E-commerce

D. None of the above

Ans. B. Digital enterprise
10. Customers pay a fixed amount, usually monthly, to get some type of service. This is an
examples of ________ Digital Business Model

A. Affiliate Fees

B. Transaction Fees

C. Subscription Fees

D. Licensing Fees

Ans. C. Subscription Fees

11. Adoption of digital business by established SMEs is generally ___________

A. Less than that in larger businesses

B. More than that in larger businesses.

C. Equal to larger businesses.

D. None

Ans. A. Less than that in larger businesses

12. _________describes the manner in which business is done to generate revenue and
create value.

A. Digital Business
B. Business Model
C. Ecommerce
D. CRM

Ans. B. Business Model

13. Companies charge others for allowing them to place a banner on their sites. This Digital
Business Model is known as ______

A. Transaction Fees

B. Licensing Fees

C. Affiliate Fees

D. Advertising Fees

Ans. D. Advertising Fees

14.This business model involves trade between business organisations and customers.

A. B2B

B. B2C

C. P2P

D. C2C

Ans. B. B2C
15.IoT stands for

A. Information Of Things

B. Input Output Things

C. Internet of Technology

D. Internet of Things

Ans. D. Internet of Things

16.____________ EC model is that of selling products or services online

A. Brick and Mortar

B. Online direct marketing

C. Indirect Marketing

D. Both A & B

Ans. B. Online Direct Marketing

17. Online Community is also called

A. Internet community

B. Web Community

C. Social

Ans. D. Both A & B

18. _______digital business model involves trade and transaction dealings between business
establishments.
A. B2C

B. C2B

C. B2B

D. P2P

Ans. C. B2B

19. When members of virtual community interacts with each other over an internet, then it is
called ___________.

A. Web Community

B. Online Commeunity

C. Internet Community

D. All of the above

Ans. D. All of the above

20. ________is the new business model aim to gain competitive advantage by using Information
Technology.

A. Digital Economy

B. Digital Enterprise

C. Internet of Things

D. E-Commerce

Ans. B. Digital Enterprise

21. In online or digital ERP, ERP stands for________

A. Enterprise Resource Planning

B. Enterprise Relationship Planning
C. Enterprise Resource Process
D. Electronic Resource Planning

Ans. A. Enterprise Resource Planning

22. In eCRM system, CRM stands for_______

A. Customer Resource Management

B. Customer Retention Management
C. Customer Relationship Management
D. Customer Relationship Mapping
Ans. C. Customer Relationship Management

23. The transformation of key business processes through the use of digital or Internet
technologies is known as ____________

A. E-business

B. E-Commerce

C. Digital Business

D. Both A and C

Ans. D. Both A and C

24. A _________ community is one where the interaction takes place over a computer network,
mainly the Internet.

A. Online

B. Virtual

C. Internet

D. All of the above

Ans. D. All of the above

25. _______ is a new digital ecosystem, which can be described through five Cs: creativity,
connectivity, collaboration, convergence, & community.

A. .NET

B. Web 2.0

C. IoT

D. Webex

Ans. B. Web 2.0

26. _________ has specific objectives to increase profits when increasing its benefits to society.

A. Digital Business

B. Social Network
C. Social Enterprise

D. Virtual Community

Ans. C. Social Enterprise

27. _________includes digital wireline or wireless communication networks, computers, software,

and other related information technologies.

A. Internet Economy

B. Digital Economy

C. Social Economy

D. Both A & B

Ans. D. Both A & B

28. Which of the following describes E commerce

A. Doing business electronically

B. Doing business

C. Sale of goods

D. All of the above

Ans. A. Doing business electronically

29. Which of the following is considered to be one of the three phases of E commerce

A. Innovation

B. Consolidation

C. Preservation

D. Reinvention

Ans. C. Preservation
1. The dimension of e-commerce that enables commerce across B
national boundaries is called .
A. Interactivity.
B. Global reach.
C.Richness.
D. Ubiquity.

2. E-commerce technologies have improved upon traditional C

commerce technologies in .
A. Richness.
B. Reach.
C.Both richness and reach.
D. Neither richness nor reach.

3. Which one of the following is not one of the major types of e- A

commerce?
A. C2B.
B. B2C.
C.B2B.
D. C2C.
4. Compared to B2C e-commerce, B2B e-commerce is . D
A. Of equal size.
B. Slightly smaller.
C.Slightly larger.
D. Much larger

5. Which of the following is not considered to be one of the three C

phases of e- commerce?
A. Innovation.
B. Consolidation.
C.Preservation.
D. Reinvention

6. The primary source of financing during the early years of e-commerce C

was
.
A. Bank loans.
B. Large retail firms.
C.Venture capital funds.
D. Initial public offerings
7. A
The type of firms that benefited the most during the consolidation
period of e-commerce were .
A. Large, traditional firms.
B. First movers.
C.Pure online companies.
D. ISPs

8. All of the following are technologies used to gather information D

about you online except .
A. Spy ware.
B. Cookies.
C.Gmail.
D. Anonymizers
9. A is the set of planned activities designed to result in a A
profit in a marketplace.
A. Business model.
B. Profit model.
C.Business plan.
D. Revenue model.

10. Which of the following is not a key element of a business model? D

A. Value proposition.
B. Competitive advantage.
C.Market strategy.
D. Universal standards.

11. The source of revenue in a subscription revenue model is . C

A. Fees from advertisers in exchange for advertisements.
B. Fees for business referrals.
C.Fees from subscribers in exchange for access to content or services.
D. Fees for enabling or execution a transaction.

12. Which of the following is an example of a portal? C

A. Amazon.
B. eBay.
C.Yahoo.
D. Face book

13. All of the following are major B2C business models except . B
A. Content provider.
B. Industry consortium.
C.Transaction broker.
D. Service provider.
14. The business model involves an independently owned B
vertical digital marketplace for direct inputs.
A. E-distributor.
B. Exchange.
C.E-procurement.
D. Private industrial network.

15. Compared to Internet users, the number of cell phone subscribers is D

.
A. About the same.
B. Slightly fewer.
C.Much fewer.
D. Much larger.

16. Industry structure is defined as . A

A. The nature of the players in an industry and their relative
bargaining power.
B. A set of plans for achieving long term returns on the capital
invested in a business firm.
C.Set of planned activities designed to result in a profit in a
marketplace.
D. How a company's product or service fulfills the needs of customers.
17. The area of actual or potential commercial value in which a company A
intends to operate is a .
A. Market space.
B. Marketplace.
C.Perfect market.
D. Bertrand market.

18. Which of the following is not a horizontal portal? C

A. AOL.
B. Yahoo.
C.Sailnet.
D. MSN/Windows Live.

19. A situation where there are no differences among products or D

services, and the only basis of choosing
product is price is known as .
A. A value web.
B. Value chain.
C.Profit.
D. Commoditization.
20. A strategy designed to compete in all markets around the globe is A
called a
strategy.
A. Scope.
B. Differentiation.
C.Cost.
D. Focus.
21. Which of the following is not one of the stages of the development C
of the Internet?
A. Innovation.
B. Institutionalization.
C.Globalization.
D. Commercialization.

22. In 1961, published a paper on "packet switching" networks. A

A. Leonard Kleinrock.
B. Ray Tomlinson.
C.Bob Metcalfe.
D. Vint Cerf.

23. The component of TCP/IP that provides the Internet's addressing B

scheme and is responsible for the
actual delivery of packets is .
A. TCP.
B. IP.
C.the Network Layer.
D. the Application Layer

24. Which protocol permits users to transfer files from the server to their D
client computer, and vice versa?
A. HTTP.
B. SMTP.
C.IMAP.
D. FTP.

25. Broadband is generally considered to be any communication A

technology allowing streaming audio and video at or above .
A. 100 Kbps.
B. 56.6 Kbps.
C.30 Kbps.
D. 10 Kbps
26. Which of the following is not a limitation of the current Internet? C
A. Insufficient capacity throughout the backbone.
B. Network architecture limitations.
C. Insufficient reach.
D. Best-efforts QOS.

27. All of the following are goals of Internet2 except . B

A. Creating a leading-edge very high-speed network capability
for the national research community.
B. Eliminating censorship from the Internet.
C.Enabling revolutionary Internet applications.
D. Ensuring the rapid transfer of new network services and
applications to the broader Internet
community.

28. Which of the following is a new and disruptive Web feature or C

service?
A. XML.
B. Diffserv.
C.Blogs.
D. CDMA.

29. All of the following are examples of 2G wireless phone B

technologies except
.
A. CDMA.
B. W-CDMA.
C.TDMA.
D. GSM.
30. All of the following are wireless Internet access network D
technologies except
.
A. Wi-Fi
B. Bluetooth.
C.Zigbee.
D. GigaPoP.

31. Which of the following was the first commercial Web browser? C
A. Mosaic.
B. Mozilla.
C.Netscape Navigator.
D. Internet Explorer

32. All of the following are steps in the systems development life cycle D
except
.
A. Systems Design.
B. Testing.
C.Implementation.
D. Debugging.
ANSWER:

33. A describes the B

flow of information at your e-commerce site and the infrastructure
that will be used in the system.
A. System design.
B. Logical design.
C.Tactical design
D. Physical design.
34. All of the following are factors in optimizing Web site performance A
except
.
A. Page retrieval.
B. Page generation.
C.Page delivery.
D. Page content.

35. The largest component of a Web site budget is . A

A. System maintenance.
B. System development.
C.Content design and development.
D. Telecommunications.

36. What Web server functionality allows it verify usernames and D

passwords and process certificates and encryption information?
A. Processing of HTTP requests.
B. File Transfer Protocol.
C.Data capture.
D. Security services.

37. The underlying computing equipment that the system uses to A

achieve its e- commerce functionality is called a .
A. Hardware platform.
B. Content platform.
C.Transaction platform.
D. Scalability platform.
38. Redundant navigation refers to . D
A. pages that work, load quickly, and point the customer toward
your product offerings.
B. Simple, fool-proof navigation.
C.A site working with the most popular browsers.
D.Alternative navigation to the same content

39. E-commerce merchant server software includes all of the A

following except .
A. online e-mail.
B. online catalog.
C.online shopping cart.
D. online credit card processing.

40. The ability to change the product to better fit the needs of the A
customer is called .
A. Customization.
B. Personalization.
C.Privacy.
D. Accessibility.

41. All of the following are tools for optimizing a Web site's location in D
search engine listings except
.
A. Keywords and page titles.
B. Identifying market niches.
C.Buying ads.
D. Benchmarking.
42. The most common type of Internet crime according to the IC3 is . D
A. Credit card fraud.
B. Check fraud.
C.Non-delivery.
D. Auction fraud.
:

43. In the e-commerce security environment, which of the following B

constitutes the inner-most layer?
A. People.
B. Data.
C.Technology solutions.
D. Organizational policies and procedures.

44. All of the following are major categories of computer viruses D

except .
A. Macro viruses.
B. File-infecting viruses.
C.Script viruses.
D. Trojan viruses.

45. A worm is designed to spread __________ A

A. From computer to computer.

B. From file to file on a computer.
C.From Web site to Web site.
D. From Web site to computer
46 . When hackers flood a Web site with useless traffic to overwhelm C
the network, it is called .
A. phishing.
B. pharming.
C.a Denial of Service (DoS) attack.
D. spoofing.

47. Which of the following is not a dimension of e-commerce security A

provided by encryption?
A. availability.
B. message integrity.
C.nonrepudiation.
D. confidentiality.

48. The most widely used encryption standard is . A

A. Advanced Encryption Standard (AES).
B. Data Encryption Standard (DES).
C.Universal Encryption Standard (UES).
D. Optimal Encryption Standard (OES).
:

49. The most common form of securing channels is through . :C

A. S-HTTP.
B. VPNs.
C.SSL.
D. PPTP.
50. Firewalls perform all of the following functions except . C
A. Forbids communications from untrustworthy sources.
B. Allows communications from trustworthy sources.
C.Eliminates viruses and other malicious attacks.
D. Filters traffic based on packet attributes.

51. A security plan begins with a(n) is . B

A. Security policy.
B. Risk assessment.
C. Implementation plan.
D. Security organization.

52. The only payment system that is instantly convertible without D

intermediation is .
A. Credit card.
B. Accumulating balance.
C.Stored value.
D.Cash.

53. The most prevalent online payment method is . C

A. PayPal.
B. checks.
C.Credit cards.
D. Debit.
:
54. What is the name of the division of the U.S. Department of A
Homeland Security that coordinates cyber incident warnings and
responses across government and private sectors?
A. US-CERT.
B. OECD.
C.IC3.
D. P3P.

55. After sending e-mail, which of the following activities is most C

common among Internet users?
A. Sending instant messages.
B. Reading someone else's blog.
C. Using a search engine to find information.
D. Getting news.

56. influences the behavior of others through their A

personality, skills, or other factors.
A. Opinion leaders.
B. Direct reference groups.
C.Indirect reference groups.
D. Lifestyle groups.

57. All of the following are reasons more people don't shop online except B
.
A. Lack of trust in online merchants.
B. Lack of convenience.
C.Inability to touch and feel the product.
D. Fear of misuse of personal information.

58. A good or service for which there are many dealers supplying the A
same product, and all products in the segment are essentially identical
is known as
.
A. Commodity.
B. Core product.
C.Actual product.
D. Augmented product.