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    WINManage Admin

    Uploaded by

    Christian Javier Lopez Duran
    This document provides an overview of the ADMIN menu in WINManage, which allows administrators to manage users, security settings, departments, roles, and other configuration options. Key functions covered include adding/managing users, LDAP integration, creating departments and user roles, assigning devices and data access permissions, configuring alert and mail server settings, and restoring from backups. The presentation aims to review the full capabilities available in the WINManage ADMIN configuration interface.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    WINManage Admin

    Uploaded by

    Christian Javier Lopez Duran
    133 views34 pages
    This document provides an overview of the ADMIN menu in WINManage, which allows administrators to manage users, security settings, departments, roles, and other configuration options. Key functions covered include adding/managing users, LDAP integration, creating departments and user roles, assigning devices and data access permissions, configuring alert and mail server settings, and restoring from backups. The presentation aims to review the full capabilities available in the WINManage ADMIN configuration interface.

    Original Description:

    RAD2

    Original Title

    6. WINManage Admin

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    This document provides an overview of the ADMIN menu in WINManage, which allows administrators to manage users, security settings, departments, roles, and other configuration options. Key functions covered include adding/managing users, LDAP integration, creating departments and user roles, assigning devices and data access permissions, configuring alert and mail server settings, and restoring from backups. The presentation aims to review the full capabilities available in the WINManage ADMIN configuration interface.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    133 views34 pages

    WINManage Admin

    Uploaded by

    Christian Javier Lopez Duran
    This document provides an overview of the ADMIN menu in WINManage, which allows administrators to manage users, security settings, departments, roles, and other configuration options. Key functions covered include adding/managing users, LDAP integration, creating departments and user roles, assigning devices and data access permissions, configuring alert and mail server settings, and restoring from backups. The presentation aims to review the full capabilities available in the WINManage ADMIN configuration interface.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 34

    WINManage – ADMIN panel

    <Presenter name>

    6/27/2019 confidential 1
    Presentation agenda
    ▪ ADMIN menu review
    ▪ Configuration options – All settings

    6/27/2019 confidential 2
    WINManage ADMIN configuration

    6/27/2019 confidential 3
    Admin
    Introduction to Admin functions
    Security (Users, LDAP Users, User Roles, Departments)
    Users : You may create, delete & modify users.
    You may also modify their visibility area like restricting access to fewer
    sections or just allowing access to specific sections. For more
    information on data security refer to section –
    To add a new user, navigate to +New Button.
    You need to mention the following:
    1. First Name
    2. Last Name
    3. User Name (for login process)
    4. Email (for alerts)
    5. Password
    6. Confirm Password
    Admin
    7. Departments
    8. Role Group
    9. Status
    a. Enable (for active users)
    b. Disable (There is an option to delete too!)
    10. Description (Not mandatory)

    LDAP Servers : You may create Lightweight Directory Access Protocol


    Server to add users from Active Directory or LDAP Directory. This is
    generally used for authentication protocol. WINManage facilitates
    “Single Sign-on” with the help of LDAP Server.
    Note: To add users from Active Directory it is mandatory to have a group
    name “WINManage users” (case sensitive) of mentioned IP address
    (during LDAP creation).
    LDAP server shall fetch the users from Active Directory itself. Default
    port is 389.
    Admin
    Once you have created LDAP server, you need to enable LDAP
    authentication.
    Navigate to Other Settings > Global Settings
    Admin
    Turn on the LDAP authentication.
    Now the users mention in group “WINManage users” in AD will be able
    to sign in using same credentials used in Active Directory.
    The synced users from the same group will now show up in Admin >
    Users.
    Admin
    Departments : You may create, modify & delete departments; eventually
    you may also assign users to specific departments. There can to two
    different approaches for this –
    1. Department based on Sites
    2. Department based on Designation/Role
    To create a new department navigate to +New button.
    Here you just need to mention the name of the department. You may
    also write a short description for your reference.
    There is a provision to update & delete the department too.
    Admin
    User Roles : Many teams need to strictly regulate access to monitoring
    data and settings. For example, if you have team members who work
    exclusively on monitoring (support engineers, devops engineers) or if
    you use a managed service provider, you may want to grant them access
    to only specific monitoring data while restricting their ability to create,
    modify, or delete widgets/alerts/dashboard.
    WINManage’s user roles module is designed to help limit access to
    resources in a subscription while still enabling those responsible for
    monitoring infrastructure to obtain and configure the data they need.
    When you have discovered servers, switches, and hypervisors for
    monitoring, the IP or user group that is assigned to the entity
    determines the data collection and provisioning functions that you may
    use.
    To create a new user navigate to +New button on top right corner.
    Admin
    You may create user roles like –
    1. Networking Team
    2. QA
    3. Server Team etc.
    You may restrict their visibility by checking off the respective box.
    You may also update or delete the user later.
    Admin
    Data Security: You may assign specific IP addresses/entities to specific
    departments to protect sensitive database and at the same time project
    the energy of the departments in the right direction.
    For example – Networking department should be able to
    access/view/modify network devices only. Server Department should
    have access/view/modify servers only.
    Here we have assigned some of the devices to Site A Team.
    Admin
    Audit : Audit contains all the logs of the activity in WINManage Server.
    WINManage has a provision to retain up to 1 Lakh Audit logs. All the
    recent changes made in WINManage Server will show up in the initial
    pages, the logs will sort based on the age.
    You may also export the audit logs by clicking Export button on top right
    corner. The logs shall be exported in excel format.
    Admin
    Alert Settings (Business Hours, Mail Server)
    Business Hours : Once you have configured business hours, you will
    receive alerts based on the business hours you have mentioned.
    By default the business hour in WINManage server is 24x7, you may add
    the business hour as per your working hours.
    To create your own custom business hour navigate to + New button on
    top right corner.
    Now, whenever you create an Alert you may crosslink the business hour
    as per your comfort.
    Admin
    Mail Server : To receive alerts you need to configure mail server first.
    Once you have configured your email you will receive alerts based on the
    criteria you mention.
    To configure Mail Server, you need to mention the following parameters:
    1. Mailer Server
    a) Primary
    b) Secondary
    2. SMTP Server
    3. SMTP Server Port : Default SMTP Server Port: 25
    4. Email
    5. Security Type
    a) None
    b) SSL
    c) TLS
    6. Username (in case if the SMTP server user requires
    authentication)
    7. Password (in case if the SMTP server user requires
    authentication)
    8. Confirm Password (in case if the SMTP server user requires
    authentication)
    Admin
    Severities : WINManage comes by default with 10 OOB pre-defined
    severities in ascending order based on the level of severity.
    The order cannot be changed but the colour associated with the severity
    can be changed.
    Admin
    Device template and customizing device template
    Data Models : Data Models has two options:
    1. SNMP Device Signatures
    Admin
    2. Metric Data Models : There is one option to create a Metric Data
    Model
    a) Composite
    Admin
    You may also update the existing data models later.
    Admin
    Distributed Monitoring (Locations, RPE)
    RPE Management : In case if you’re using distributed monitoring you
    may have a look at each and every RPE of yours through RPE
    management.
    Admin
    You can also have a look at the usage statistics of any RPE & the devices
    associated with the RPE.
    Admin
    You may also change the name of your RPE based on the name of the
    site etc.
    Admin
    You may also transfer specific devices to any of your RPE.
    1. Navigate to Monitors.
    2. Click on the checkbox corresponding to devices you wish to
    transfer
    3. Go to Actions on top right corner
    4. Go to Manage RPE
    5. Choose the desired RPE
    Admin
    Other Settings (Backup/restore, Global Settings, License)
    Global Settings : Global Settings consists of the following
    1. Alert Notification : You may configure the frequency and type
    of alert mails/notifications from here. Whenever the
    mentioned threshold limits are met you will receive an alert.
    Quite a lot of times, users tend to receive multiple number of
    alerts of the same type.
    To avoid such disturbance, WINManage has a provision to
    configure your alert notifications.
    a) Alert mail if the status turns clear
    b) Restrict number of alerts/actions
    c) Alert based on severity
    Admin
    2. Visualization
    You may configure the maximum visualization limit (maximum
    number of widgets) in a single dashboard. Maximum visualization
    limit in WINManage is 25.

    3. Password Complexity
    Configure the complexity of the password
    Admin
    4. WINManage Logging Level
    You may turn on specific logging level from global setting.
    There are multiple options available in drop down:
    a) Info – Contains informational logs
    b) Warning – Contains warning logs
    c) Error – Contains all the error logs
    d) Debug – Operations (Success/Failure)
    e) Trace – Detailed logs

    5. WINManage LDAP Authentication


    You may turn on/off LDAP authentication from here.
    Admin
    6. Auto Refresh
    You may configure auto refresh time from here.

    7. WINManage System Password


    You may change your system password from here.
    Admin
    8. Google Map API Key
    You need to enter Google Map API key to use Google Maps in the
    Widgets.

    Application of Google Map in widgets in shown in below figure.


    Admin
    9. White Labelling
    You may change the logo for White Labelling of the product by
    browsing through your library and choosing the appropriate one.
    Admin
    Product License

    To access product license related details you may navigate to Admin >
    Product License.

    This will also show the current usage and the remaining balance.

    You may renew your license by generating activation code and then
    mailing the same to WINManage support
    Admin
    Once you receive the activation code, you may paste your license file to
    activate your license
    Admin
    Utilities

    WINManage comes by default with two variants for troubleshooting


    utilities:
    1. Ping Checker
    2. Port Checker
    Admin
    WINManage Apps

    WINManage comes along with 25 OOB applications.


    Admin
    Restore WINManage

    In case if something goes wrong and you loose all the data, you need not
    to worry.

    You may restore WINManage from the last backed content. You can also
    configure the back-up duration too. By default it takes back up every day
    (by the end of the day).

    You need to have admin rights to authorize the restoration process.


    Thank you

    6/27/2019 confidential 34

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