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BSBMKG433 T2

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BSBMKG433 Undertake Marketing Activities - Assessment 2: Project Portfolio

Student Name: Thi My Hanh Tran

ID: 70323

Student Name: My Hanh Tran


Assessor: Zoe Fan
Date: 1/9/2021
Business this assessment is based on: Case study
The product or service: Clothing

Provide a description of the product or service It is fashionable cloth.


you are planning a marketing activity for

Section 1: Preparing for marketing activities

Identify the task requirements

Complete this section before developing your Marketing Activity Action Plan.

Review policies and procedures Elements of marketing policies can include strategy
development policy, social media management policy, digital
List the key points of the marketing policy, concept and budget approval policy,
marketing policies and advertising policy, etc. Examples of marketing procedures can
procedures that need to be include marketing planning procedures, concept and budget
followed when undertaking approval guidelines and forms, how to use business logo on
marketing activities. campaigns, etc.
General policies and procedures may also include:
 Code of conduct
 Work Health and Safety
 Privacy and confidentiality
 Security
 Copyright
 Intellectual Property Right
Marketing objectives Good quality clothes

List two marketing objectives that - Communicate to audience that CLOTHES are being
you have identified by reviewing made with sustainable supply chain
business documents. - To implement technology to REDUCING CARBON
FOOTPRINT
Review current marketing Facebook page and posts content on a weekly basis Website
activities with consistently posts articles with an environmental theme

Outline current marketing


activities.

Research industry trends Most of the students attending the many universities within
five kilometers of the new store have only become residents
Identify the industry within which of Melbourne recently. They have travelled hundreds or
the company operates Discuss thousands of kilometers from their home and the fashions of

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current trends in the industry their teen years no longer feel relevant on campus, or
within which the company perhaps their wardrobe requires an update simply due to
age.
Residents of inner-city Melbourne tend to have an interest in
environmentalism, which supports the purchasing of locally
produced goods. Foreign-made clothes carry a social and
environmental cost which the customer would gladly avoid.
They realize that they cannot purchase the lowest priced
clothes with these ideals but having a store within walking
distance of the free tram zone that has a local focus makes
List your information sources up for higher prices.
operates. https://blog.storeya.com/2021/04/online-apparel-industry-
trends/
https://www.mckinsey.com/industries/retail/our-
insights/the-fashionindustry-in-2020-ten-top-themes-from-
the-state-of-fashion

Competitors ZARA, H&M, COTTON ON.

Identify a competitor for the Variety of products on their shelves


product or service you are
planning marketing for and
provide a name and location or
website link.
Describe one marketing strategy - Follow the fashion trend
of the competitor. - Copy the style of the luxury brand

List your information sources


https://www.zara.com/au/
hppts://www2.hm.com

Complete this section in preparation for the meeting.

Target audience

Describe the audience you would like to Female university students


reach with your marketing activities.
Identify at least two segments in your Women who try to reduce their carbon footprint
target market
Marketing mix female university students:
 Product: fashionable
Select two market segments and describe  Place: urban area and online store
how you will reach each market segment  Price: affordable
by providing an example of how the 4P’s  Promotion: social media as Instagram,
of marketing apply in each case. Facebook…etc..

Women who try to reduce their carbon footprint


Product: local clothes that do not carry a social and
environmental cost like foreign made.
Place: local store within walking distance of free
tram.

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Promotion: sales promotion.
Recommend marketing activities Responding to customer reviews: check customer
review in Facebook and emails and solve their
problems.
Describe at least 3 marketing activities Creating brand awareness: The core message of
that you believe would be most Melbourne is: "Local clothes, global impact".
appropriate for the company.
Optimizing social media channels: post picture
Describe the proposed marketing activities relates to shop product.
and your reasons for identifying the Because it is the small marketing budget so we
activity as suitable should use Facebook to reach more potential
customer.
What are the expected outcomes of Increase sales and more visits in Facebook,
undertaking the marketing activity in each Instagram and website
case?

How will you measure whether the Compare the sales, visits and share Facebook post
activity was successful? Provide an before and after marketing
example of a metric that can be used Click per pay, brand awareness
Product knowledge

Explain how your specific product Collect feedback from customers


knowledge related to the product or Use the product for experiment
service, influenced your Visit to manufacturers
recommendations.
Feedback Need to make a daft for the Facebook post
Allocating the budget
Provide a summary of the feedback you Have to narrow down the target audience, such as
received from your manager. where do they live or what they prefer

Attach; Link to business website About page or corporate


brochure that summarises what the business does
OR Simulation Pack if using case study

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Marketing Activities Action Plan.

Marketing activity Actions when Cost Staff responsible

Redesign wedsite Review and edit website to Alen


optimize Start next week $600
Add sales promotion, happy
hours sale

Facebook/ Instagram Responded customer feedback John


Add more clothes pictures Now $400
Focus on brand awareness

Local store sales Prepare store sales promotion, David


promotion such as buy 1 get 1 free Weekend $300

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Section 2: Coordinate marketing activities

Implement a marketing activity Mel Born is a store that has opened a couple of months
ago in a warehouse near the Queen Victoria Market in
Melbourne. Mel Born stocks a range of female clothing
items that are produced within a 200-kilometer radius of
its location. These clothing items are produced by
individual designers.
Describe the marketing activity you Alen redesign the Hashtag website layout to the trendy
implemented. layout. He reduces advertising banner to have a clear view
of the website. Jess also create a home page that focus on
the core message which is "Local clothes, global impact".
John helped Nannette, the CEO if Mel Born, to respond the
feedback of the customers. Check the common problem
What are the timeframes for that customers got and give them the solutions. She also
implementation and review ad more picture of the nature and clothes to strengthen
according to your activity plan? the message Mel Born clothes is good for the environment
and local economy.
David went to the local store and set up the promotion
panel and decorations. He decorates more plant to
coherent with the concept nature and environment. He
also gives flyers to pedestrian and give them fashion
advise.

Using your marketing activity action


plan, explain how you will be The marketing plan should be run for 2 months. I will
monitoring the implementation of monitor the plan by checking the sales, website and
the activity Facebook visits.
Attach: Email to marketing personnel ☐

Evidence of the implementation of your marketing


activity (article, blog, infographic, flyer, email, video, link)

Section 3: Review marketing activities

Measuring outcomes - Sales revenue


- Visits – average per week
List the metrics you are using to measure the - Shared Facebook posts/Instagram
outcome of the activity.

Record outcomes Sales from $4,000 per month to $5,000 per


month
What was the outcome of the activity? Website visits from 20/week to 45/week
Type equation here . Shared Facebook posts
from 15 to 25

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Will you make any changes to your marketing
Action Plan? I will not change the action plan

Attach Email to relevant personnel ☐


Marketing Activities Outcomes Report ☐

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