TSC

SMARTLINK

2016 - EMEA

Guido Willems
COMMITTED TO SUSTAINABLE PRODUCTIVITY

We stand by our responsibilities towards our customers,

towards the environment and the people around us.
We make performance stand the test of time. This is what
we call – Sustainable Productivity.
TSC SMARTLINK
CONTENT

 Introduction
 General
 Overview of the product
 Information about some updates

 SMARTLINK Admin training module

 Replacement of the ComBoxE

 SMART2LAN
 Demo - comments
 ES16 as upload device
 Hands on
SMARTLINK
INTRODUCTION – Strategy

 CTS Targets
 Connecting all machines
 Get Service information from all our machines
 Improve service organisation
 Monitoring the ‘problems’ on the machines
 Service contracts
 Sales leads
 More licenced machines
 revenues from service contracts
SMARTLINK
INTRODUCTION – What’s in it for

 Atlas Copco Airpower

 Operational - improvement of efficiency
 Monitoring room
 New developments
 Based on data mining
SMARTLINK
INTRODUCTION – What’s in it for

 Customer Centers
 Operational follow up and improvements
 Service dashboard - based on real running hours - planning in advance
 Sales leads
 Based on some analysis (events / energy)
 Monitoring room during trial period
 Service contracts
 Easier to do (notifications)
 Analysis & trouble shooting
SMARTLINK
INTRODUCTION – What’s in it for

 Distributors/Dealers
 Operational follow up and improvements
 Service dashboard - based on real running hours - planning in advance
 Analysis & trouble shooting
SMARTLINK
INTRODUCTION – What’s in it for

 Customers
 Service
 Follow up / logbook
 Uptime
 Notifications
 Energy
 Follow up details
 Analysis reports
SMARTLINK
INTRODUCTION - Definitions

 SMARTBOX ICONS box

 2 G Upload device
 SMART2LAN
 Local visualization / Upload via ethernet or connected by DIGI wireless router
 ES16, ES360
 SMARTLINK ICONS website
 Service / Uptime / Energy
 SMARTLINK Admin ICONS Admin
 For commissioning, trouble shooting, ..
 Licence Portal debranded version
 Vision AIR dashboards (Operations)
SMARTLINK
INTRODUCTION – How to find information

 Business Portal – instructions & manuals

 SMARTBOX instructions / SMARTLINK information
 How to (small presentations)
 CTS on the AIR (update from marketing)
 Connectivity INFO letter on BP
 Version is included in the document
 Subscription base on publish date is not possible
 To avoid too much data traffic, publishing date is never updated
 Training presentations on LN CTS Technical Training db (TeamRoom)
 What can be improved
HARDWARE TO UPLOAD TO SMARTLINK (2016)

SMARTBOX SMARTBOX SMARTBOX SMART2LAN ES systems

(machine data) (machine data) (extra sensors)
replaces

+ +

ES 4 – ES 8 ES16 – ES 360
L/UL without
MkIV or Mk5

Single machines Machines connected by CAN network

 12

SMARTBOX
Service kit – available documentation

 Detailed instructions manuals available on BP

Installation instructions
– 2946 1650 01 v03 SMARTBOX installation (stand alone compressor)
– 2946 1651 06 SMARTBOX installation (more detailed instruction)
 Supporting networks
 Always check the Machine serial number
 Trouble shooting
 List of spare parts
 Details about uploaded MPLs
Commissioning tool
– 2946 1652 01 SMARTBOX Commissioning tool setup

 Instruction video available on Video portal

– SMARTBOX installation movie
SMARTBOX AS UPLOAD DEVICE
Trouble shooting (check detailed instructions)

 Use of Commissioning tool

– Software version SMARTBOX
 Missing Machine data
related to the tool / application
– Check Machine data
 Machine Serial Number
 Latest database used
Optional for Mk5
– Check UTC Time
 Initialization of Clock
 Time zone detection
 If NOK  replace
– Antenna reception (RSSI)
 Should be green
 14

SMARTBOX AS UPLOAD DEVICE

Local Monitoring
Mk5 SMARTBOX in an ethernet network Port X1
Port X2

 Ethernet connection already in use

Port X3

 local monitoring (Mk5 web browser)

 ES16 / ES360 central controller Machine 1

 Ethernet switch Port X4

– Separate power supply Port X5

– SFN 8TX-24VAC (AC 1089 9620 22)

SWITCH

 IP address modification Machine 2

– Mk5 controller (HMI - display)
– Mk5 SMARTBOX(commissioning tool) Port Xn+3

Port Xn+4
 Ethernet cables
– Maximum length 100 m
– Discontinued shielding advised
Machine n
 15

SMARTBOX AS UPLOAD DEVICE

SMARTBOX in a CAN network
– CAN connection already used for ES / Gateway / remote monitoring
– CAN cabling instructions 2946 1361 00 (To be updated)
– Not possible to use cable of retrofit kit
– CAN address modification
 Unit controller (HMI – display)
 SMARTBOX (Commissioning tool)
– CAN Master Channel used by SMARTBOX
 Primary or Secondary (one spare for other gateway)
 SMARTBOX use same Master channel (filtering based on Node ID)

ESi Master
SMARTLINK IMPROVEMENTS
2016 r1.0, 2016 r1.2 summary

 General:  SMARTLINK Website:

 Several critical customer reported complaints  Improved wizard for first user experience and license
 SMARTLINK Admin Website: handling, customizable by brand
 Enhanced timespan selection, including custom
 Improvements on overall page load performance, with
timespans
additional improvements on:
 Intuitive and responsive site selection control
 company admin overview
 installation overview  Disclaimer pages are now branded
 Application back office services:
 energy parameter overview (AML/ATR)
 Improvements on Flow and Energy calculations
 flowchart/events pages
 Improvements on cleanup/archiving mechanisms  Enhanced functionality on AML/ATR parameter setup
(incl. defaulting fallback setup)
 SMARTLINK Website:
 New machine types functionality implemented in
 Updated Graph plotting functionality backend gateways
 Indication of timing on latest update of a measurement  Improvements on exporting service of Running hours
value to SAP
 Kwh Cost can be added to a site to calculate Energy cost
SMARTLINK
New reporting period selection
SMARTLINK
Improved site selection
SMARTLINK
Analysis report: period selection extended with quarters over max 2 year.
SMARTLINK
Energy cost setting by Customer

Energy cost and

currency input by
Customer
SMARTLINK
Print / export graphs + several issues on graphs fixed
SMARTLINK
Zoom graphs

Drag zoom section

with mouse
SMARTLINK
Subscription pop-up redesigned Features per license

Set pricing in
SMARTLINK Admin

Translate tooltips in
SMARTLINK Admin
SMARTLINK ADMIN
Set SMARTLINK uptime/energy machine & airnet pricing

Inherit pricing from

parent company or
set local pricing or
disable pricing shown
in SMARTLINK
SMARTLINK ADMIN
Missing resource keys added to translation table
2016 R1.0, 2016 R1.2 COMPLETE LIST
Project Key Summary Issue Type Fix Version/s Project Key Summary Issue Type Fix Version/s
SMARTLINK website SW-541 Exporter.js visible but not clickable in Chrome Bug SMARTLINK 2016R1.2 SMARTLINK website SW-412 Enhance drop downlist with performant search and suggest list - add performance Improvement SMARTLINK 2016R1
SMARTLINK website SW-536 Add trend graph export New Feature SMARTLINK 2016R1
SMARTLINK website SW-328 TBV: SmartLink for company Iftest AG Task SMARTLINK 2016R1
SMARTLINK website SW-533 The same status can be added multiple times to a graph Improvement SMARTLINK 2016R1 SMARTLINK website communication error icon hoover over not correct Bug SMARTLINK 2016R1
SW-288
SMARTLINK website SW-532 Add resources for 'Reset Zoom' (trend graph) Improvement SMARTLINK 2016R1 SMARTLINK website SW-278 TBV: Graph scaling dewpoint for 2 airnets Task SMARTLINK 2016R1
SMARTLINK website SW-529 Trend graph sliders should only contain plotted measuring points Improvement SMARTLINK 2016R1 SMARTLINK website SW-276 Graph not interupted when status plotted Bug SMARTLINK 2016R1
SMARTLINK website SW-525 Data point drag to Graph or Site layout issue Bug SMARTLINK 2016R1 SMARTLINK website SW-257 TBV: status bar not correct at zoom in Task SMARTLINK 2016R1
SMARTLINK website SW-524 Top panel scrolling issue Bug SMARTLINK 2016R1 SMARTLINK website SW-216 As a customer I should be able to specify the cost of a kWh and Currency in New Feature SMARTLINK 2016R1
SmartLink
SMARTLINK website SW-521 Switch in activation flow Improvement SMARTLINK 2016R1
SMARTLINK website SW-194 TBV: status graph visually NOK colors (changing statusses) Task SMARTLINK 2016R1
SMARTLINK website SW-520 Confirmation screen bugs Bug SMARTLINK 2016R1 SMARTLINK website SW-138 Data shown when machien stopped (Sweden) Bug SMARTLINK 2016R1
SMARTLINK website SW-519 Untranslated button text when adding text to layout, and when displaying Support Call SMARTLINK 2016R1 SMARTLINK website SW-70 new resource label Improvement SMARTLINK 2016R1
license tooltip SMARTLINK website SW-16 Graph/dashboard time spans Improvement SMARTLINK 2016R1
SMARTLINK website SW-515 Integrate new trend graph logic in to front end New Feature SMARTLINK 2016R1 SMARTLINK website SW-14 TBV: Graph - Discontinue of measurement points Task SMARTLINK 2016R1
SMARTLINK website TBV: Customer not seeing data in graphs Task SMARTLINK 2016R1 SMARTLINK Admin SAWA-2229 Update pricing calculation method in API Bug SMARTLINK 2016R1.2
SW-514
SMARTLINK Admin SAWA-2213 Background process mailsender routine crashes upon status update Bug SMARTLINK 2016R1
SMARTLINK website SW-512 Sms/email notification (6.2) New Feature SMARTLINK 2016R1 Emailnotification table
SMARTLINK website SW-511 Activation message (6.1) New Feature SMARTLINK 2016R1 SMARTLINK Admin SAWA-2211 No longer possible to zoom in - trend graphs (by mouse selection) Bug SMARTLINK 2016R1
SMARTLINK website SW-510 Wizard abort popup (5.6) New Feature SMARTLINK 2016R1 SMARTLINK Admin SAWA-2210 no consistency for uptime license in External API Support Call SMARTLINK 2016R1
SMARTLINK website SW-509 Step 3 > sms & email notifications (active license !) (5.5) New Feature SMARTLINK 2016R1 SMARTLINK Admin SAWA-2207 A process should automatically calculate flow/power when AML data is available Improvement SMARTLINK 2016R1
(post-calculator)
SMARTLINK website SW-508 Step 3 > Service Subscription (No license available) (5.3 & 5.4) New Feature SMARTLINK 2016R1
SMARTLINK Admin SAWA-2204 Review SAPExporter service Improvement SMARTLINK 2016R1
SMARTLINK website SW-507 Step 1 > My Company (5.1) New Feature SMARTLINK 2016R1
SMARTLINK Admin SAWA-2203 Installations Admin Overview: extend search to machine serial nr. and 'link' Improvement SMARTLINK 2016R1
SMARTLINK website SW-504 Incorrect info for Airnet flow in site layout of SMARTLINK Bug SMARTLINK 2016R1 company column to 'Company Admin' screen
SMARTLINK website SW-501 SmartLink legal notice shouldn't appear Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-2198 Extend the GetPrice() function in External API New Feature SMARTLINK 2016R1
SMARTLINK website SW-500 SMARTLINK notification send from "noreply" in stead of "SMARTLINK" Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-2195 In event overview screen no filtering on timespan anymore Bug SMARTLINK 2016R1
SMARTLINK Admin SAWA-2193 Implement getPricingMode in API New Feature SMARTLINK 2016R1
SMARTLINK Admin SAWA-2190 Redesign External API trendgraph calculation code New Feature SMARTLINK 2016R1
SMARTLINK website SW-494 3 month trial (4.1.7) New Feature SMARTLINK 2016R1
SMARTLINK Admin SAWA-2187 GasGenerator string in compressor event page Bug SMARTLINK 2016R1
SMARTLINK website SW-493 new confirmation popup window Quote (4.2.2) New Feature SMARTLINK 2016R1
SMARTLINK Admin SAWA-2185 duplicate key "colMachineTime" are added to "resource" table (temp fix) Bug SMARTLINK 2016R1
SMARTLINK website SW-492 subscription form pricing enabled (wizard) (4.2.1) New Feature SMARTLINK 2016R1
SMARTLINK website SW-491 new popup window PO (4.1.5 & 4.1.6) New Feature SMARTLINK 2016R1 SMARTLINK Admin SAWA-2183 Upload new MPL list Task SMARTLINK 2016R1
SMARTLINK website SW-490 changes subscription screen when clicking subscribe in SW-489 (4.1.5) New Feature SMARTLINK 2016R1 SMARTLINK Admin SAWA-2169 Improve efficience and performance for installation status overview Improvement SMARTLINK 2016R1
SMARTLINK Admin SAWA-2157 Installations Admin Overview: paging does not work Bug SMARTLINK 2016R1
SMARTLINK Admin SAWA-2154 LastCommuncationUtcTime should not be updated by background processes that Bug SMARTLINK 2016R1
SMARTLINK website SW-489 develop & styling new subscription form (4.1.2&4.1.3) New Feature SMARTLINK 2016R1
calculate register values (PostCalculator)
SMARTLINK website SW-488 As a user I want to have a an improved experience when using the Epic SMARTLINK 2016R1 SMARTLINK Admin SAWA-2147 No Post-calculated data (power/flow) for a VSD - AML data incorrect? Bug SMARTLINK 2016R1
popup wizards upon my first login, or when my license is about to expire.
SMARTLINK Admin SAWA-2143 Distributor F. A. Kettaneh Ltd does not exist in SMARTLINK Admin Support Call SMARTLINK 2016R1
SMARTLINK website SW-487 Country selection for 'Ghana' is missing in SMARTLINK Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-2127 Impossible to give access to SMARTLINK Admin using workbench Bug SMARTLINK 2016R1
SMARTLINK website SW-483 Quote request not processed + missing logo Bug SMARTLINK 2016R1 SMARTLINK Admin SAWA-2126 Sites added to key account company but not shown Bug SMARTLINK 2016R1
SMARTLINK Admin SAWA-2124 Data from 4 ES systems not available (reported by France) Bug SMARTLINK 2016R1
SMARTLINK website SW-482 Incorrect excel files exported Bug SMARTLINK 2016R1
SMARTLINK Admin SAWA-2103 delete / archive gone from website Bug SMARTLINK 2016R1
SMARTLINK website SW-478 TBV: Incorrect screens using Chrome web browser Task SMARTLINK 2016R1 SMARTLINK Admin SAWA-2092 Fatal error after adding manually AML data Bug SMARTLINK 2016R1
SMARTLINK website SW-471 Incorrect operational status when machine is powered off (same Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-2088 Icons notification referring to SMARTLINK Bug SMARTLINK 2016R1
problem for SMARTLINK Admin) SMARTLINK Admin SAWA-2087 As an admin I want to assign a default ATRId (ProductId) for machines without Improvement SMARTLINK 2016R1
SMARTLINK website SW-468 Incorrect dashboard/menu for Quincy ICONS website Bug SMARTLINK 2016R1 ATR data based on a list of similar models
SMARTLINK website SW-466 TBV: Trendgraph showing Incorrect calculated power/flow/operational Task SMARTLINK 2016R1 SMARTLINK Admin SAWA-1957 Not all events are sent by notification process Bug SMARTLINK 2016R1
status when compressor is stopped SMARTLINK Admin SAWA-1824 Energy parameters: More pages can be selected athough there is only one Bug SMARTLINK 2016R1

SMARTLINK website SW-463 TBV: Trendgraph X-axis starts from 0 Task SMARTLINK 2016R1 SMARTLINK Admin SAWA-1794 New URLS in notification emails Improvement SMARTLINK 2016R1
SMARTLINK website SW-455 Upgrade button while having Smartlink Energy is strange Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-1763 Back-office communication restored event not shown Support Call SMARTLINK 2016R1
SMARTLINK website SW-448 Trial confirmation text string Improvement SMARTLINK 2016R1 SMARTLINK Admin SAWA-1744 Indication about data validity (last communicated Measurement point's Improvement SMARTLINK 2016R1
SMARTLINK website TBV: Review the brown color on the status bar Task SMARTLINK 2016R1 time=validity time)
SW-444
SMARTLINK Admin SAWA-1481 Delete SMARTBOX from system (delete machine, historical data, events, daily Improvement SMARTLINK 2016R1
SMARTLINK website SW-443 TBV: Review of the grouping algorithm Task SMARTLINK 2016R1
values, periodical values, etc)
SMARTLINK website SW-442 TBV: Make isolated data points visible Task SMARTLINK 2016R1 SMARTLINK Admin SAWA-1408 Interface - graphs - gaps in graph for e.g backoffice communication lost Improvement SMARTLINK 2016R1
SMARTLINK website SW-429 New flow popup on upgrade license click (4.1.1) New Feature SMARTLINK 2016R1
 OVERVIEW ADMIN
SMARTLINK
Training module

1. INTRODUCTION 10. ASSIGNING MACHINES TO CUSTOMER

2. SETTING UP A SMARTLINK ADMIN USER 11. ADD MACHINES TO INSTALLATION
3. SETTING UP A DISTRIBUTOR 12. SERVICE OVERVIEW
4. INSTALLING SMARTBOX 13. RUNNING HOURS
5. REGISTERING A USER 14. EVENT OVERVIEW
6. ENERGY PARAMETERS 15. NOTIFICATIONS
7. DEFAULT ENERGY PARAMETERS 16. TREND GRAPHS
8. ASSIGNING MACHINES TO YOUR CIE 17. TRANSLATIONS
9. CREATING A CUSTOMER 18. WHAT IF
NOTIFICATIONS
 29

SMARTLINK & SMARTLINK ADMIN

http://ctsmartlink.atlascopco.com/ http://ctsmartlinkadmin.atlascopco.com/

SMARTLINK SMARTLINK Admin

MONITORING SERVICES
SMARTLINK SERVICE

SMARTLINK UPTIME

SMARTLINK ENERGY

For details:
SMARTLINK Presentation: 2946 9828 05
SMARTLINK 3 LEVELS
2 data modes of the SMARTBOX
SMARTLINK Service (FREE) SMARTLINK Uptime (license) SMARTLINK Energy (license)

‘Low data mode’ ‘High data mode’

Data upload Data upload

When: 1x per week When: samples every 5 min, uploads 2x per hour
What: Fixed list of data points What: Fixed list of data points
Selection of min, max, avg values All measured values (energy & graphs)

Events Events
Frequency: on occurance Frequency: on occurance
Warnings & shutdowns Warnings & shutdowns
Event originator Event originator
+ all measurement values + all measurement values
 HOW THE SMARTBOX UPLOADS TODAY

Event upload time

Boot: Regular
machine data upload
uploaded
(0,5h or 1 week) (0,5h or 1 week)

 Measurements (incl. averages) are only uploaded if changed compared to last upload
SETTING UP A SMARTLINK ADMIN USER
SETTING UP A SMARTLINK ADMIN USER
1. Go to Delegated Administration Workbench (NETPOINT SECURITY)

Create the user profile in Netpoint Security (workbench) and enable SMARTLINK Admin on the
profile: this can be done by your local administrator.

1. Go to delegated 3. Check the ‘users’

admin workbench box for SMARTLINK
Admin + Save

2. Search for user &

click modify
SETTING UP A SMARTLINK ADMIN USER
2. Go to SMARTLINK Admin

Enable the user: Go to ‘users’ view in SMARTLINK Admin:

– A user may have a second ‘local’ profile created in SMARTLINK. Select the NetPoint profile.
SETTING UP A SMARTLINK ADMIN USER
3. Set role + Enable account
- Ensure the user belongs to the right company and user rights
- One user with Admin role required
- Enable account & Save changes
SETTING UP A SMARTLINK ADMIN USER
SMARTLINK user rights
 Other users
– Add other users similarly
– One Administrator is required
– Other can have a different role
 E.g. Service / Backoffice
 Don’t use Customer viewer/admin

 Note:
– Users created in the SMARTLINK
website (= Customer site) don’t have
access to SMARTLINK Admin
– Users created in NetPoint have also
access to the SMARTLINK website
 Use ‘forgot password’ link to retrieve
password
SETTING UP A DISTRIBUTOR
SETTING UP A DISTRIBUTOR
Create Distributor company
Create an Admin user for the distributor first

 In SMARTLINK Admin > Companies

– Under your Customer Center => Distributor needs to be linked to a Customer Center
SETTING UP A DISTRIBUTOR
Create Distributor company

 Insert  Distributor is his own Quote manager:

– Distributor company name – This person will get the mails from
– Company type = ‘Distributor’ customers inside SMARTLINK
– Brand (this will determine visualization of the customer website) – Person first has to be “created” inside
SMARTLINK admin first
– Select country (this is necessary for registration of customers)
– Inform Distributor about this
– Licence pricing is inherited from C.C. if left blank
SETTING UP A DISTRIBUTOR
Quote Manager receives e-mail and quote requests from:

License quotes Service quotes

Quote manager should know what to do!

INSTALLING SMARTBOX
WHAT IS SMARTBOX?

 Cost effective solution

– One machine – one SMARTBOX
– Wireless hardware (GPRS, 2G)

 Easy to connect
– Less than 30 minutes to install

 Easy to configure
– Activated SIM card installed
– No commissioning required
– Software & data management “over the air”
SMARTBOX: RETROFIT AND FACTORY FIT

Retrofit Factory fit

 Install at every known installation  Installed in every newly produced machine
– With MkIV or Mk5 Elektronikon – From Airpower (2013), China (2014), India (2014),
– Machine serviced = machine connected Brazil (2015)

 Stock SMARTBOXes in every Service truck  New machines have it standard > 30kW
 Optional on other

 Antenna
– Install on top of the compressor
– Longer cable is available
 5 meter: PN 1630 0928 02
 2 meter: release is in progress
INSTALLING SMARTBOX
Available installation material (business portal)

SMARTBOX INSTALLATION MOVIE

SMARTBOX INSTALLATION INSTRUCTION: 2946 1650 01

SMARTBOX
Registration flow

1 2 3
CUSTOMER SELF REGISTRATION SMARTLINK UPTIME
INSTALL SMARTBOX
SMARTLINK SERVICE SMARTLINK ENERGY

Configure serial number (back office)

E-License Portal
SMARTLINK sales & operational leads
INFORM YOUR CUSTOMER
Prepare your own people

Prepare your people

Have legal waiver & promotion material

Inform customer when phoning/mailing

Install and get customer registration details

Registration
(back-office or by technncian)

For new machines have legal notes in equipment sales

document & inform sales people
LEGAL WAIVER

 To be signed by the customer with every installed/supplied SMARTBOX:

– Retrofit: via a separate form
– Sale: via the general terms and conditions of sale.

 Below text is to be presented to the customer in his own language.

“ The User acknowledges that the equipment has a data monitoring service called
SMARTLINK and that the data may be used by Atlas Copco and trusted parties for
the purpose of increasing customer value. Atlas Copco and these trusted parties
will not disclose data to other third parties unless enforced by law. Atlas Copco will
make commercially reasonable efforts to protect the data. “
REGISTERING A USER (CUSTOMER)

SMARTLINK <> SMARTLINK Admin

REGISTER NEW USER (IN SMARTLINK)
Self registration in SMARTLINK

 Customers machine is SMARTLINK ready

 Take the serial number of the machine
go to http://www.atlascopco.com/smartlink
 Register via “Create new account”
 An email is sent with the password

2946 9856 00
REGISTERING MULTIPLE MACHINES ?
What should you do?

 Only register once: this creates your account

 Add machines to your first installation (my company, add machines)

2946 9856 00
CREATING A USER IN SMARTLINK ADMIN

 Go to ‘users’ view in SMARTLINK Admin:

 Click on ‘+’ to create a new user

CREATING A USER IN SMARTLINK ADMIN
- Ensure the user belongs to the right company
- Enter & confirm a password
- Select the proper user role (Customer viewer)
- Enable account & Save changes
- Send the Login & password to the Customer
ENERGY PARAMETERS
CUSTOMER BENEFITS ONLY WHEN

Registration Correct follow-up

 Quote manager
 Energy parameters inserted
ENERGY PARAMETERS

 No Energy parameters  No Energy information

Make sure energy parameters are inserted for all machines

(customers can activate energy trial at any moment)
ENERGY PARAMETERS
To be inserted for Energy License customers (also trials) in SMARTLINK admin
ENERGY PARAMETERS
Insert Energy parameters in SMARTLINK Admin

 See the colour coding

– Red = energy license but no energy parameters
– Orange = no energy parameters but also no energy license
– Green = energy parameters inserted
 Press calculator & insert parameters (Required data can be found on machine information sheet / GBP)
 (AML data)

Make sure that customers with energy license have energy parameters inserted
Do NOT activate the energy trial license by default when registering the customer
WHERE TO FIND THE ENERGY PARAMETER VALUES?

 The energy parameter values depend on the machine model (specifications): you can find
them in the AML data in the technical section of the Business Portal
– Your local technical staff should be able to help you determine the correct values
DEFAULT ENERGY PARAMETERS
DEFAULT ENERGY PARAMETERS
Mechanism

Lookup parameters in ATR database

(based on serial number & product features)

Found Not found

Set ATR parameters Lookup model name in default list

Found Not found

A background process
assigns energy parameters Set ATR parameters according No parameters
to each new machine checked product id
ENERGY PARAMETER OVERVIEW

Default VSD
Parameters

Default LNL
Parameters
DEFAULT PARAMETER OVERVIEW

Model name
For this model
as returned by Number of
Number of name a default
SMARTBOX occurances
occurances set of
with this with this parameters has
model name model name been set (true)
without ATR with ATR or not (false)
parameters parameters

Click to show
all ATR
parameter sets
for this model
DEFAULT PARAMETERS
Check most relevant ATR product id for selected model

ATR product
identifier

Checked = this
parameter set as
default for the
selected model
Times this
parameter set has
been automatically
assigned for the
selected model
DEFAULT PARAMETERS
Changing the selection

 Changing the selected ATR product id will

– Have effect going forward for new machines only
– Not have effect on already assigned machines

 To refresh the selection for a specific machine use the ‘refresh’ button
REFRESH PARAMETER SELECTION

Click on the
chain icon to
restart the ATR
assignment
process
REFRESH PARAMETER SELECTION

Machine S/N for

which ATR
parameters are
searched
Current parameter Click on pop-up
product id (if set) to remove it

New parameter
product id (if set)
REFRESH PARAMETER SELECTION

 On clicking ‘refresh ATR integration data’ (chain icon) the mechanism to assign ATR parameters is called
& executed
 As an outcome ATR parameters may be found in the database & assigned
 If not found, default parameters will be searched & assigned
 If not found no new parameters will be assigned
– Any previously assigned parameters will then remain

 Newly found parameters will overwrite existing parameters

 The hierarchy is :
– Automatic LNL/VSD > default LNL/VSD > Custom LNL/VSD

 A parameter set can always be manally customized (eg AML data)

 The initial selection is manually set & uploaded on highest relevance or highest occurance
 The process runs continuously, will affect only m/c without parameters
REMARKS

 The energy parameters overview shows only machines registered to a Customer

 The numbers in the default parameters overview include all machines, also those not assigned
to a Customer
 For some model names the default selection = false. This is because no relevant ATR product
id for the given model was available, thus not selected.
– This selection cen be changed at all times
– Changes have effect for newly added machines only

 The default list is dynamic. If a new model name is found it is added to the list.
ASSIGNING A MACHINE TO YOUR COMPANY
OPEN SMARTLINK ADMIN
ENTER SERIAL NUMBER
SMARTLINK Admin > Administration > Unassigned SMARTBOX
CLICK ‘NONE’ AND SELECT YOUR COMPANY
SMARTLINK Admin > Administration > Unassigned SMARTBOX
ASSIGNING A LIST OF MACHINES
SELECT SERIAL NUMBERS FROM A LIST
IN UNASSIGNED SMARTBOX (ADMIN)
SMARTLINK Admin > Administration > Unassigned SMARTBOX
PASTE SERIAL NUMBERS IN DIALOG BOX
SMARTLINK Admin > Administration > Unassigned SMARTBOX
SMARTBOXES ARE ASSIGNED
SMARTLINK Admin > Administration > Unassigned SMARTBOX

Serial numbers
already in use will
not be found nor
reassigned
CREATING CUSTOMERS
CREATING CUSTOMERS
SMARTLINK Admin > Companies
CREATING CUSTOMERS
Enter company name
ASSIGNING MACHINES TO A CUSTOMER
ASSIGNING MACHINES TO A CUSTOMER
SMARTLINK Admin > Companies

First select
Customer
ASSIGNING MACHINES TO A CUSTOMER
2. Enter site name
ASSIGNING MACHINES TO A CUSTOMER
Add installation
ASSIGNING MACHINES TO A CUSTOMER
Add unassigned smartbox
ASSIGNING MACHINES TO A CUSTOMER
Search on serial number
ASSIGNING MACHINES TO A CUSTOMER
Select & assign smartbox

Use ‘assign machines

from list’ to add multiple
machines at once
(see previous section)
ASSIGNING MACHINES TO A CUSTOMER
Save installation & site name
ASSIGNING MACHINES TO A CUSTOMER
Ready
ASSIGNING MACHINES TO A CUSTOMER
Result in SMARTLINK
ADD MACHINES TO AN EXISTING INSTALLATION
ADD MACHINES TO AN INSTALLATION

 When an installation has been created earlier

and more machines need to be added to this installation
Then proceed as follows.
ADD MACHINES TO AN INSTALLATION
SMARTLINK Admin > Installations
ADD MACHINES TO AN INSTALLATION
Select installation
ADD MACHINES TO AN INSTALLATION
ADD MACHINES TO AN INSTALLATION
Select unassigned SMARTBOX
ADD MACHINES TO AN INSTALLATION
Enter serial number
ADD MACHINES TO AN INSTALLATION
Select & assign smartbox
ADD MACHINES TO AN INSTALLATION
Or add machines from a list
SERVICE OVERVIEW
SERVICE LEADS

without SMARTLINK with SMARTLINK

LEAD GENERATION LEAD GENERATION

QUALIFICATION QUALIFICATION

QUOTATION QUOTATION
& NEGOTIATION & NEGOTIATION

ORDER ORDER

ORDERS  = QUANTITY  X QUALITY 

SERVICE OVERVIEW
SMARTLINK Admin > Overview > Service overview

 4 tabs:
– Service Overdue
– Service Due:
 Machines that will need service in the next 6 weeks (A,B,C visit), or 6 months (D,E visit).
 This tab included the estimated date at which service threshold will be exceeded
– Future Service: Machines that do not need service soon
– Missing Service Info: Machines from which we do not know the service status
SERVICE OVERVIEW Customer, machine type,
Service overdue: Machines that need service serial number, hours, visit
type, days overdue

Export list to
Excel
SERVICE OVERVIEW
Service Due Service in the next 6 weeks
(A,B,C visit),
Or in 6 months (D,E visit).
Includes estimated
vist date
SERVICE OVERVIEW
Future Service: no service needed soon
SERVICE OVERVIEW
Missing service info
Old software: update
Elektronikon
SERVICE OVERVIEW

DISTRIBUTORS
 Service overview is a perfect tool for Distributors
 Prerequisite: register Customers & Machines
– Else machine S/N with no Customer reference

CUSTOMER CENTERS
 For Customer Centers: use VisionAir Dashboards instead
 Automatically enriched with ERP data
– Incl. contract details (SAP, BPCS)
– Responsible Salesman (SAP)
RUNNING HOURS
RUNNING HOURS

 In “Running hours overview”, you can see the running hours of all your machines over a
selectable time period.
 Also the total running hours of the machines over their life time are shown at the “end date” of
the period (assuming you take end date as actual date).
RUNNING HOURS

Export to Excel
RUNNING HOURS

 The running hours overview lists all machines connected

 Can be used for sales opportunities on hours:

– New machines
– Overhauls
EVENT OVERVIEW
EVENT OVERVIEW

Filter on customer

 An event occurring on one of the machines will always be registered and available under the
Event tab of the installation
– Regardless if a notification group is defined for an installation or not,

 Events are registered identically for low & high data mode (no license vs license)
 Use the filter on the left top of the page to filter on company
EVENT OVERVIEW
Export to Excel

Event details

Filter button
EVENT OVERVIEW
Filter

 The button unfolds a page with advanced filter options on event type
EVENT OVERVIEW
Event details

 Click the sightglass icon for detailed information (values, statuses) of the installation as close
as possible to the timestamp of the event.

Select
measurement point
to trend data
EVENT OVERVIEW
Trend selected measurement points
EVENT OVERVIEW
Trend selected measurement points

The level of detail

depends on the
upload frequency
(low <> high data)
EVENT OVERVIEW
Select specific customer

 Go to SMARTLINK Admin > Customer

– Select Customer
– Click on the first icon to see events
TREND GRAPHS
TREND GRAPHS
Create and save graphs

 This section allows to create and save trend graphs

 An overview of saved graphs is shown

– Click pencil or sight glass icon to view or edit saved graphs
– Click ‘+’ to create a new graph
TREND GRAPHS
Create new graph
TREND GRAPHS
View graph

Note that trends are only available for ES systems and SMARTBOXes with licenses
NOTIFICATIONS
HOW TO SUBSCRIBE TO EVENTS
Notification groups

 Go to SMARTLINK Admin => administration => event notifications

HOW TO SUBSCRIBE TO EVENTS
Notification groups

 Add a notification group:

– Click ‘+’
– Give a new name to the notification group
– Select Company
HOW TO SUBSCRIBE TO EVENTS
Notification groups

 For existing notification groups

– Select or add notification group you want to change
– Change settings:
HOW TO SUBSCRIBE TO EVENTS
Notification groups
NOTIFICATION GROUPS

 The manager is the main contact of the notification group

– if no other contacts are added, the manager receives all notifications

 Check the notification type: mail and/or SMS

 Select the machines (can be single or multiple companies & single or multiple machines)
 Select the events you want to receive (be selective!)
 In basic view
– Click ‘+’ to add a user that will receive notifications
– Set message type to receive (sms, email)

 In advanced set a time schedule

 In events there is no difference between high & low data mode
 Activate the notification group, check the ‘enabled’ mark
 For more detailed instructions see the SMARTLINK admin manual (2946 1405 12)
NOTIFICATION GROUPS

 Rather than defining the events for which you want to process and
receive notifications by installation, we propose to define
notification groups that apply to certain criteria.
 These notification groups in fact represent the contractual
agreement with the customers.
 To each notification group you can add customers, machines etc.
TRANSLATIONS
TRANSLATIONS
Language

 The website supports different languages but only when

provisioned in SMARTLINK Admin
– If no translation available => English

Select
language
Search for text to
translate Enter
translation
WHAT IF
WHAT IF

 Serial Number but no Customer

 See trends on one specific machine
 Deleting & replacing SMARTBOX
 Customer complaints too many mails/SMS
 I want to log data of one machine in more detail
SERIALNUMBER?
I have serialnumber but …. do not know the customer/site name

1. Go to “running hours overview”

2. Type in serialnumber in search field => find your lucky customer

3. If no result: machine is not yet registered (or not even connected)

=> Register the machine
SEE TRENDS ON ONE SPECIFIC MACHINE
1

3  Select measurements you want to show/see

– Press export button (excel)
– Or go to trend tab to see the graph

Be aware that trends are only available for ES systems and SMARTBOXes with licenses
SMARTBOX IS REPLACED: HOW TO CONTINUE?
ATTENTION: when changing the SMARTBOX Customer (you) will lose historical data!!

1. Install the new SMARTBOX (this can be done at any moment in time) & disconnect old box
2. Unassign the existing box: this ensures you can link the new box to the machine

3. Search the new box in the unassigned SMARTBOX list

4. Register the serial number again under same customer
CUSTOMER COMPLAINTS: TOO MANY SMS/NOTIFICATIONS
Do not use SMARTLINK Admin notification groups for Customers

 Go to SMARTLINK & change the “event notifications”

Which event
Which mail
do you want
addresses
to get?

When?
Which
cellphones

Watch out for duplicates!

I WANT TO LOG DATA OF ONE MACHINE IN MORE DETAIL
Engineering scan (1 week in higher data mode)

 Problem with a machine but it runs in ‘low data mode’ ….

 Send out SMARTBOX command

 Data can be viewed on the regular ways

END OF ADMIN TRAINING MODULE
SMARTLINK & SMARTLINK ADMIN
Expected improvements

 2016r1.4 bugfix for SMARTBOX gateway end May 2016

 2016r2 bugfix & new features June 2016
– Bugfix for special characters
– Improvements statis representations
– Complete de-branding for customer websites (ICONS)
– Bugfixes for pop-up issues

 2016r3 bugfix & performance August 2016

– Back-office improvements
– Optimizations internam databases

 2016r4 bugfix & new features September 2016

– Energy dashboard review
– Support measured energy & flow
SMARTLINK & SMARTLINK ADMIN
The FUTURE

 Upgraded Elektronikon unit controller Mk5

– Mk5S sweep display
– Mk5T touch display
– Integrated SMARTBOX (3G)

 SMARTLINK 2.0
– Complete new platform
– Expected 2017
ES16 as upload device
Product description

 Temporary solution to replace ComBox-E

 Only for uploading data, not for local visualization
 Limitations typically for ES16
 No ESi / ES6 support
 Published on LN Elektronikon db
 ES16_as_Upload_Device_Instruction_EN_2946201400.pdf
 WizAir data upload 1.4.12.0
 Hardware
 Kit number 2230 0066 11
 Additional pressure transmitter required (Air Net pressure)
 Software – WizAir 1.4.12.0
 Ethernet connection for free access to internet (DHCP)
 DIGI wireless router
ES16 as upload device
Product description

The product is derived from the ES16 central controller, so it has the same limitations
• Only 1 AirNet (ComBoxE has the same limitation)
• One physical CAN network
• Maximum 30 machines can be connected
• Supported machines
• Compressors and dryers equipped with a MkIV or Mk5 unit controller
• Compressors and Boosters from PC Crépelle:
1DN, 1DX, D, DN, DX, ZD
• Compressors from PC Oil Free and Industrial Air:
AQ, G, GA, GR, ZA, ZE, ZR, ZS, ZT, ZB, ZH
• Compressors from Local Production China (Wuxi):
G 90 – 450, GA 37 – GA500
• Standalone dryers:
AD, BD, CD, FD, MD, ND, XD
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Scan the CAN network
 Site layout
 Exporting files
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Scan the CAN network
 Using the Mk5 profile  check settings of the Mk5 unit controllers
 Site layout
 Drag & drop all elements
 ES16 with basic IO
 The scanned machines
 Select the correct machine (AML data)
 Enter the correct machine serial nr
 Keep the default selected points for upload / ES HMI
 Ignore other tabs ‘ES Algo’ ‘Compressor settings’
 Vessel is mandatory
 Volume value > 0, but value itself is not important
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Site layout
 Connect all components by pipes
 ES16 properties
 Enable Data Upload and adjust settings if necessary
 Ignore tabs ‘algo’ ‘Auto Functions’ ‘PLC rules’
 User interface
 Create at least 1 admin user
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Site layout
 ES16 properties
 Inputs Outputs
 Create at least 1
 Connected Air pressure transmitter
 Setup the range correctly
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Site layout
 AirNet properties
 Points and upload
 Max 3 for ES HMI (de-select)
 Keep default for upload
 ES bands
 Create 1 (mandatory)
 Warning/Alarm levels
 Only in central control
 Ignore other tabs
ES16 as upload device
Commissioning

 WizAir data upload 1.4.12.0

 Export to ES16
 Flash Card reader/writer

 Export airconnect.config for SMARTLINK

ES16 as upload device
Commissioning

 SMARTLINK Admin
 Create Company / Site

 Create Installation (upload Airconnect.config)

ES16 as upload device
Commissioning

 SMARTLINK Admin
 Create Installation (upload Airconnect.config)
 check the processing of the file
 Accept or Ignore
ES16 as upload device
Commissioning

 SMARTLINK Admin
 Create Installation (upload Airconnect.config)
 Check all details of the installation
 Information: name / timezone / unit / energy cost (energy report)
 Possibility to edit machine names
 Click OK to save

 DONE
SMART2LAN
Replacement of ComBoxE

 Hardware
 Cabinet including
 Internal supply
 SMART2LAN module
 Mk5 DIN controller
 CAN connection to the Machines (MkIV – Mk5 unit controllers)
 Ethernet connection to customers network

 Software
 2 versions
 Local Visualization
 Data upload for SMARTLINK 2.0
SMART2LAN
Local Connectivity box

 Status
 Field tests: June 2016
 Expected release: October 2016
 Local visualization
 Accessible via ethernet and web browser (IP address)
 Possibility to download raw data to import in Excel for further analysis

 DEMO http://10.25.43.117:8000
Login / pw: admin / admin

 Comments / proposals / …
SMART2LAN
Data Upload

 Status
 Introduction together with SMARTLINK 2.0
 Field tests: December 2016
 Expected release: Q1 2017

 Uploading data to SMARTLINK

 Ethernet connection at the customer – free access to internet
 DIGI wireless router – extra cost for uploading data
 EXERCISE TEST SETUP

GA (Mk5) GA (MkIV)

Ethernet
SMARTBOX
CAN
SMARTBOX
SMARTLINK – EXERCISE
 TIPS
– All required documents and applications are on the distributed Memory Stick
– Do not re-download the unit controllers – Machine serial numbers are indicated
– Do NOT use Modi5 / FSP to change any settings in the unit controllers
– CAN cabling: the wiring should be OK, you have to check the end resistors-
– Check CAN node ID & Check MkIV / Mk5 profile
– WizAir: scan the network
– SMARTBOX commissioning tool: check the settings
– SMARTLINK Admin; you need a NetPoint user account role service or admin
– 1 ComBoxE is available as optional 3rd upload device for the same installation
 Ethernet connection to internet must be available
SMARTLINK – EXERCISE
 Setup
– MkIV & Mk5 unit controller connected via CAN network to an ES16 as upload device
– ES16 via ethernet connected to internet
– Connect ES16 to DIGI for wireless uploading (use your own smartphone SIM)
– SMARTBOXes connected to both unit controllers

 Required applications / databases on your PC (latest versions)

– SMARTBOX commissioning tool (USB to USB mini cable)
– WizAir 1.4.12.0 for ES16 as upload
– Ixxat USB2CAN interface & driver
– Netpoint user account for SMARTLINK Admin (role service of higher)
SMARTLINK – EXERCISE
 Check and complete the setup
– Make CAN & ethernet connections and set end resistors correct
– Check all CAN related settings – both for the masters & slaves on the CAN network

 Exercise on ES16 as upload device

– Full commissioning

 SMARTLINK Admin
– Commissioning
 Create Customer TSC2016 in your Country
 Create Sites SMARTBOXes, ES16 upload optional ComBoxE
 Create installations SMARTBOX, ES16
– Check data (simulate shutdowns on the unit controllers)

 SMARTLINK
– Enable 3 month SMARTLINK Energy trial for the installations just created in SMARTLINK Admin
– Check data (simulate shutdowns on the unit controllers)
 COMMITTED TO
SUSTAINABLE PRODUCTIVITY.