Service Bulletin: Information On The Replacement of The Parts

(Revised by CSSD QA) (Page 1/45)
Service Bulletin Ref. No. 2KT-0019 (D012)

[Service Information] <Date> Jan. 30, 2014
Information on the Replacement of the Parts
1. Measures against the Abnormal Image
2. Measures against the J0501 in 250 Sheets Cassette
Subject 3. Improvement of the Top Tray Operability and Prevention of the Hinge
Gear Damage
4. Measures against the Toner Supply Failure
5. Measures against the Display Failure of the REAR COVER Opening
FS-C5150DN, FS-C5250DN, FS-C2026MFP, FS-C2126MFP,
Model l:
FS-C2026MFP+, FS-C2126MFP+, FS-C2526MFP, FS-C2626MFP
The sales of the upgrade kits will be stopped.

All modification parts can be ordered seperately.
Topic
Please find the procedures how to replace the parts with the corrective parts when the phenomena described below
occurs.
It is recommended to watch the video showing the procedure first. => Installation procedure
Please refer to the (Table.1) below for the corrective parts and the respective Service Bulletin No. for more details.
Table.1
Product
Phenomenon for which the
Service Bulletin month of Procedure
No. measures are recommended this Corrective Part
No. implement No.*
time
ation
Measures against the abnormal image SB-2KV-0004-B296

1 CASE SPACER (302KV02E5_) --- 4 pcs. Nov. 2011 (A)
(Full-page solid image or leak image) (Revised Issue 1 or later)
STOPPER HOOK (302KT09111) -- 1 pc. Feb. 2013

2 Measures against J0501 in 250 sheets cassette SB-2KT-0022- D027 (G)
SPRING STOPPER HOOK (302KT09170) -- 1 pc.
The parts in the positions 1 and 2 can be installed separately.

In field, it is recommended to install the parts in the Position 3 to 5 at the same time.
<Improvement of the top tray’s operability>

Improvement of the top tray’s operability and (C)
RATCHET SHUTTER (302KV02501) -- 4 pcs. Feb. 2013
prevention of the hinge gear damage
3 SB-2KT-0020- D014
(The hinge gear’s damage is applied to a <Prevention of the hinge gear damage> Sep. 2010
(B)
part of FS-C2026MFP/C2126MFP HINGE LID R (302KV02542) -- 1 pc. -Dec. 2010
(E)
HINGE LID L (302KV02532) -- 1 pc.
Measures against the toner supply failure

4 (Frequent display of the toner replacement CAM TONER SUPPLY (302KV02461) -- 4 pcs. Feb. 2013 (F)
SB-2KT-0021-D022
message)
Measures against the display failure of REAR July 2012

5 LEVER INTERLOCK (302KV02521) -- 1 pc. SB-2KT-0015-C238 (D)
COVER opening -Aug. 2012
KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

The HOLDER JOINT attached with the CAM TONER SUPPLY might be contaminated by toner.
When replacing the CAM TONER SUPPLY, please clean the HOLDER JOINT or replace it with the new parts (4 pcs. of
302KV0251X).
The GUIDE TOP L (302KV02170) might also have been contaminated. In this case, it is recommended to exchange this part at
the same time.
After the relevant parts were replaced, please make sure to update the firmware to the latest version.
Machines with possible hinge gear damage
FS-C2026MFP KDE Olivetti UTAX

1102KW3NL0 1102KW3LV0 1102KW3UT0
Q5A0500001to N730900001 to Q880600001 to
Q5A0Z03378 N730Z00250 Q880Z01276
FS-C2126MFP KDE Olivetti UTAX
1102KX3NL0 1102KX3LV0 1102KX3UT0
Q5E0500001 to N740900001 to Q890600001 to
Q5E0Z06121 N740Z00260 Q890Z04602
How to know the product month from serial number of machine:

For example, FS-C2026MFP S/N: Q5A0500001),
-First 3 digits ("QA5" in the example above) indicate the model code.
-Next 2 digits ("05" in the example above) indicate the product month.
("0" means year 2010, "5" means May. X=October; Y=November; Z=December)
-Next 5 digits ("00001" in the example above) are just specified numbers.


No. Procedure Illustration/Remarks

The Procedure 1 for the MFPs differs from the one for
printer models.
Go to the Procedure M1 below for the MFPs, and to
Procedure P1 for the printers.
M1 [Procedures for the MFPs]
Detach the rear upper cover, right upper cover, left upper
cover and front cover.
* These procedures are described in the Service Hook
Manual 1-5-2 [Outer covers] (1).
IF cover
(Details)
M1-1. Open the paper conveying unit.
M1-2. Release the hook and then remove the IF cover.
Paper
conveying
unit
Rear upper cover

M1-3. Remove the screw (x2). Then, remove the rear
upper cover.
Screws
Top tray Hook

M1-4. Pull the top tray lever and open the top tray.
M1-5. Release the hook (x2). Slide the right upper cover Top tray lever
backward and then remove it.
Right upper
cover

Customer Services & Support Division (CSSD) Hook

M1 M1-6. Release the hook. Slide the left upper cover

Left upper cover
Hook
M1-7. Release the hook (hook A x2; hook B x3). Then, Front cover
remove the front cover. Hook A
Hook
B
--> Go to Procedure 2 in page 3.

P1 [Procedure for the printers]
Hook
Detach the top cover.
* These procedures are described in the IF cover
Service Manual 1-5-2 [Outer covers] (1).
(Details)
P1-1. Open the paper conveying unit.
P1-2. Release the hook and then remove the IF cover.
Paper
conveying
unit
ﾄ


P1-3. Remove the screw (x2).
Screw Screw
Screw
P1 P1-4. Open the top tray. Hook

Top cover Screw
P1-5. Remove the screw (x2). Screw Hook
P1-6. Release the hook (x2) and then remove the top
cover.
Top tray Screw
--> Go to the following Procedure 2.

2 Detach the right rear cover, right cover and right lower
cover.
* These procedures are described in the Service
(Details)
2-1. Slide the power source cover backward and then
remove it.
Power source cover


2-2. Remove the screw.
2-3. Release four hooks. Slide the right rear cover
Right rear
cover
Screw
Hooks


2 2-4. Open the memory cover and then remove it.
Memory cover
2-5. Open the waste toner cover.

2-6. Push the lock release button and then remove the
waste toner box.
(Close the cap of the waste toner box.)
Lock release button
Waste toner
cover
Waste toner box

2-7. Open the MP tray.
2-8. Release the hook (hook A x1 → B x1→ C x2).
Slide the right cover forward and then remove it.
2-9. Remove the waste toner cover.
Hook B
Hook A
Hook C
Right cover
Waste toner cover


2 2-10. Release the hook. Slide the right lower cover
forward and then remove it.
Hook
Right lower cover
3 Detach the left rear cover, left cover and left lower cover.
(Details) Hook
3-1. Release the hook. Slide the left rear cover upward
and then remove it. Left rear
cover
Left rear cover
3-2. Release the hook A(x2) and then release the hook B
(x2) while twisting the left cover clockwise.
Then, remove the left cover. Hook A
Hook A
Hook B
Hook B
Left cover


3 3-3. Remove the screw.
3-4. Release the hook (hook A → B → C) and then
remove the left lower cover.
3-5. Close the MP tray.
Left lower cover

Screw
Hook A
Hook B
Hook C
4 Detach the toner containers, the intermediate transfer units

and the drum units. Toner containers
* These procedures are described in the Service (K, M, C, Y)
Manual 1-5-6 [(1) Detaching and refitting the
intermediate transfer unit] (3) and 1-5-5 [(1)
Detaching and refitting the drum unit].
(Details)
4-1. Remove toner containers (K, M, C, Y).
Container guide
4-2. Slide the container guide forward and then remove it.
4-3. Open the RFID holder.
RFID holder


4 4-4. Slide the shutter forward and close the toner inlet.
4-5. Remove the screw. Screw
Shutter
4-6. Remove the intermediate transfer unit.

Intermediate
transfer unit
4-7. Remove the drum units (K, M, C, Y).
Drum unit
(K, M, C, Y)
4-8. Pinch the lever of the developing unit. Lever

4-9. Remove the developer units (K, M, C, Y)
Developing unit
(K, M, C, Y)
[Note]
Please note that the machine should not be pushed
backward after removing the units from the machine
in the Procedures 4-6 to 4-9.


5 Detach the high voltage PWB.
(Details)
5-1. Remove the screw. HVU PWB
5-2. Release the hook (x4) of the upside of the PWB FFC
circled with red in the right figure and slant the upside
of the high voltage PWB like opening it, and then
remove the FFC.
5-3. After the high voltage PWB is tilted till 90 degrees,
pull it out toward the machine right side. (Note)
Screw
(Note) If trying to pull out the PWB on the way of
slanting till 90 degrees, the hooks securing the
PWB’s low side might be damaged. (The
hooks are circled with black in the figure to the
right.)
Hook
Hook
6 Detach the main PWB.

* These procedures are described in the Service Manual 1- (Machine with FAX)
5-8 [(3) Detaching and refitting the main PWB].
(Details) FAX control PWB

<For the machine with FAX>
6-1. Remove the screw (x2) and then remove the FAX
control PWB.
Screw
(Machine with the hard disk or the

<For the machine with the hard disk or the network network interface card)
interface card>
6-1. Remove the pin (x2) and then pull out the hard disk or Hard disk
the network interface card.
Pin
* As for the machine without FAX, go to

the Procedure 6-2.


6 6-2. Remove the screw (x3) and then remove the power
source shield.
(Note) The screws A and B are different.
Please do not mix them up when refitting.
Screw A
Screw B
Screw A Power source

shield
6-3. Pick up the hook A ant then open the fan bracket (the Hook
bracket*). Hook
6-4. Release the hook B and slide the fan plate (the
plate*). Release the remaining the hook (x3) and then Hook B
remove it.
* The part names in the Procedure 6-3 and 6-4 are Hook
described as “Bracket” and “Plate” in the Service
Manual for the printer model. (The fan is not used.)
Fan bracket
Hook A
Fan plate
6-5. Remove the screw and then remove the fuser wire
cover.
6-6. Remove the cap.
Screw
Fuser wire cover
Cap


6 (For the MFP model)
6-7. Remove the screw (x5) and then remove the
controller shield. Controller shield
(For the Printer model)
6-7. Remove the screw (x4) and then remove the
controller shield.
Screw
(MFP only)
Screw
Screw
6-8. Remove the connector (YC41) of the controller fan

motor.
(The Procedure 6-8 is unnecessary for the printer
model without the fan.)
6-9. Open the fan bracket (bracket) and then remove it. Connector
(YC41)
(The procedure afterwards differs between the MFPs and

printers.
For the MFP model, go to the Procedure 6-M10 below,
Fan bracket
For the Printer model, go to Procedure 6-P10 on the page
12.)
[For the MFPs]

6-M10. Remove the connectors YC15, YC37, YC40, YC38, YC15
YC39 and YC42 from the main PWB.
YC37
YC40
YC38
YC39
KYOCERA Document Solutions Europe YC42 Main PWB


6 6-M11. Remove the wires aligned in the wire holder.
6-M12. Remove the screw (x2).
6-M13. Release the hook (x3) and then remove the wire Hook
holder.
Wire holder
Screw
6-M14. Remove the connectors YC36, YC32, YC12 and

then FFC wires YC8, YC43 from the main PWB.
(Note) Reconnect the connectors and FFC wires

above before reattaching the wire holder
which was removed in the Procedure 6-
M13. Main PWB
6-M15. Remove the screw (x5) and then remove the main
PWB.
Screw
Screw
Main PWB
--> Go to the Procedure (A) on the page 13.


6 [For the printers]
6-P10. Remove all connectors and FFC from the main
PWB.
Main PWB
Main PWB
6-P11. Remove the wires aligned in the wire holder.
6-P12. Remove the screw (x2) and then remove the wire
holder.
Screw
Screw
Wire holder
6-P13. Remove the screw (x3) and then remove the main
PWB.
Screw
Screw
Main PWB Screw

--> Go to Procedure
KYOCERA (A) in page
Document 13. Europe
Solutions

(A) [Check the contact state between the drum and the
high voltage PWB] / [How to attach the CASE SPACER]
Execute the following when abnormal image (full-page solid
image or leak image) appears.
[Samples of the abnormal image]

(Full-page solid image: (Leak image: Cyan and yellow (Inner right side of the machine)
Cyan high voltage contact failure) high voltage contact failure)
Drum ground spring (x4)
Leak mark
[Check the contact state between the drum and the high
voltage PWB (Work from the machine inside)]
(Normal state) (Wrong state)
(A)-1.
Check if the leading edge of the drum ground springs (4
pcs.) is sufficiently inserted in the inner part of the resin
guide hole on the inner right side of the machine. (Refer
to the normal state in the photo to the right.)
If the leading edge contacts the wall around the hole like
the wrong state in the photo to the right, release its
(Machine right side)
contact using a flathead screw driver, and insert the
leading edge into the hole of the resin guide.
[Attachment of the CASE SPACER

(Work from the machine right side)]
Attach the CASE SPACER (302KV02E5_)(x4) to the

aperture of the guide behind the high voltage PWB by
following the procedures below. 連ｻｰﾋﾞｽﾌﾞﾘﾃﾝ No.2KV-
0004 (B296)
<CASE SPACER (302KV02E5_)>
Waste toner guide
Aperture (x4)


(A) (A)-2. Insert the T-shape part of the CASE SPACER into [Aperture]
the aperture aslant. CASE SPACER
(First, insert the X side of the T-shape.)
Rib
(A)-3. Attach the CASE SPACER so that the rib on the

bottom of the CASE SPACER can be inserted into
the groove of the aperture (on the upside of the
center spring).
(A)-4. Attach the CASE SPACER to the remaining section
(x3) as well.
Groove


7 <For MFPs only>
Detach the scanner unit with Document Processor.
Top tray
(Details)
7-1. Close the RFID holder.
7-2. Remove the left and right pins by pushing the pins out
from inside while opening the top tray till the half way
of the opening angle. (After this procedure, the top
tray goes down and only the scanner unit opens.)
Pin Pin
7-3. Release the hook (x4) and then remove the left and
right rails.
Rail
Rail
Hook
Rail


7 7-4. Remove the spring (x2) from the left and right holders.
Holder Holder
Spring
7-5. Remove the left and right holders from the scanner
unit.
Holder Holder
(Note) [Attachment of the right holder]

When reattaching the holders to the scanner unit, (Normal) (Wrong) Holder
assemble the parts so that the holders will be in
front of the triangle ribs of the ISU frame. (If the
holders are behind the triangle ribs, the scanner
unit cannot be closed.)
Triangle ribs
7-6. Release the hook (x4) and then remove the upper
middle cover.
Upper middle cover
Hook
Hook


7 7-7. Remove the CCD wire and the LCD wire from the wire (Machine inner right side)
holder 1. Screw Wire holder 2
Remove the screw and then remove the wire holder 2
with DP wire/Operation wires/Ground wire/Motor wire. CCD wire
LCD wire Wire holder 1

DP wire/Operation wires/Ground wire/
Motor wire (The wires are fixed in the wire
7-8. Remove the spring from the right side hinge and then holder 2 by the band.)
pull out the pins.
Pin Pin
Spring
7-9. Remove the scanner unit with Document Processor.
Scanner unit with DP
(Note)
Put the scanner unit by turning it over in order to
prevent damage of the wires after detaching.


8 Release each of the hooks (x4) and the claw. Then, Top left cover Top right cover for MFP
remove the top right cover and the top left cover. for MFP
--> For MFP model, go to the Procedure 9.

For printer model, go to the Procedure 11.
(Note)
When reattaching the top left cover and the top right cover
to MFP model, in addition to the hooks and the claw
above, attach the ribs and the hole to the ISU left and right
frames also. (The ribs and the hole are circled with red
dotted line in the figure.)
(Top left cover for MFP) (Top left cover for Printer)
Claw Claw
O indicate the hooks. (*) The location of each

cover is common.
(Top right cover for MFP) (Top right cover for Printer)
Claw Claw
O indicate the hooks. (*) The location of each

cover is common.


9 <For the MFPs only> Screw ISU right frame
Remove the screw (x2) and then remove ISU right frame.
Remove the screw (x3) and then remove ISU left frame. ISU left frame Screw
(One screw among the three screws is tightened behind
the spring.)
Spring
10 <For MFPs only>

Release the hook (x2) at the front side of the wire holder. Hook
Also, release the wire holder by opening it from the claw
(x2) on the rear side to the arrow direction in the photo to
the right.
<Wire holder>
(Rear of this part)
Hook
Claw


11 Disconnect the connector of the exit sensor wire Connector of the exit
Exit upper guide
and then remove the wire from the aligning rib (x5) on the sensor wire
(Top)
top of the exit upper guide.
Aligning ribs
12 <For the MFPs> Screw for the printer model only

Remove the screw (x3) and then remove the exit upper
guide.
Screw
<For the printers> Screw
Exit upper guide
Remove the screw (x5) and then remove the exit upper
guide.
Screw


13 Detach the fuser unit.
Connector
Manual 1-5-7 [(1) Detaching and refitting the fuser
unit].
(Details) Connector
13-1. Remove the connector (x3).
13-2. Remove the screw (x2) and then remove the fuser
unit.
(Note)
Take care not to pinch the cables when refitting the fuser
unit.
Fuser unit
Screw
14 Disconnect the connectors and the following FFC (YC23,

YC19, YC24, YC37, YC38, YC15, YC25, YC11, YC26,
YC12, YC30, YC28) from the engine PWB.
Engine PWB
Engine PWB


15 Remove the connector, screw and hook.
Developer fan unit
Remove the wire (white/black/red) from the wire aligning
ribs of the developer fan unit and then remove the
developer fan unit.
Wire
aligning
Hook ribs
Screw
Connector
(Rear of the developer fan unit)
Hook
16 Remove the screw (x3), release the hook (x2). Then, Hook
remove the fuser pressure drive unit.
(The wire of the fuser pressure drive unit is kept
connected with the toner motor holder even after
removing.)
Fuser pressure drive unit
Screw


17 Release the both side fulcrum parts of the top tray by Left and right frames
tilting either the left or right frames outwards, and remove (Open to arrow direction.)
the top tray forward.
(The left and right frames become movable after removing
the fuser pressure drive unit in the Procedure 16, and the
Top tray
top tray can be removed without applying loads for the
fulcrum parts.)
(Note)
The shape of the fulcrum parts is same while the whole (Machine left side)
shape of the top tray differs between the MFPs and printer <Fulcrum part>
models.
Y
X
Y X
* The left and right side shapes of the

fulcrum parts of the machine/top tray are
symmetrical.
18 Release the hook (x4) and then remove the exit lower
Exit lower guide
guide.
Hook


19 Release the hook (x3) and then remove the exit lower Hook
housing.
Exit lower housing


20 Detach the toner container right guide. (Right frame viewed from outside)
Inner tray switch wire FFC wire USB wire
20-1. Remove the inner tray switch wire, the USB wire
and the FFC wire from the hook shapes of the
toner container right guide at the machine right
frame. (FFC wire is for the Printer model only.)
20-2. Disconnect the connector from the toner container
sensor.
20-3. Remove the interlock switch fixed by the claw (x2). ﾞ
ﾞ
Toner container Connector

sensor
Claw
Interlock switch
20-4. Release the hook (x4) on the upside using the flat- Toner container detection holder
blade screw driver, and remove the toner container
detection holder by opening it in the arrow direction
as shown in the figure.
Hooks on the upside

：Hooks on the HOLDERJOINT in the
HOLDER JOINT ASSY.
20-5. Remove the screw fixing the toner container right (Right frame viewed from inside)
guide. Toner container right guide
Screw


20 20-6. Release the hook (x5) of the toner container right (Right frame viewed from outside)
guide. Hook Hook
Protrusion (2)
Protrusion (1)
* The arrows above indicate the direction for
pushing the protrusions in the Procedure 20-7.
(Right frame viewed from inside)
(Back) Toner container right guide (Front)
20-7. Release the hooks A and B inside of the machine by
following the procedures below.
[Note]
Take care not to damage the hooks A and B during
this release process.
Hook B Hook A
Fig.1 Hook A
1) Release the hook A (x3) from the front side while
pushing the protrusion (1) of outside of the right
frame to the inner direction.
When releasing the hook, insert a flathead screw Square hole of
driver with thin leading edge lengthwise into the the right frame
inner part of the section where the hooks are
fixed and then rotate the hook A
counterclockwise (Note1) to remove it. (Fig.1)
Fig.2 Hook B
2) While pushing the protrusion (2) to the inner
direction, insert a flathead screw driver lengthwise
into the inner part of the section where the hook B
is fixed and then rotate the hook B clockwise
(Note1) to remove it. (Fig.2)
3) Pull the LEVER INTERLOCK of the rear side of Square hole of

the toner container right guide forward and the right frame
remove the toner container right guide. (Fig.3)
Fig.3 Toner container right guide
(Note1)
The directions of rotating the hooks A and B are the one
from inside of the machine.
If technician stands at the machine right side, the rotating
direction becomes counter direction.
Rotate the hooks A and B in the arrow direction shown in
Fig.1 and Fig.2. LEVER INTERLOCK

(B) [How to replace the HINGE LID R] <Toner container right guide>
If the HINGE LID R is damaged on FS- HOLDER JOINT ASSY
C2026MFP/C2126MFP, replace the HINGE LID R with the HINGE LID R
new one (302KV0254_: the part with material change).
※ ｻｰﾋﾞ
(B)-1. Remove the HOLDER JOINT ASSY, RATCHET

SHUTTER, HOLDER JOINT ASSY, the gear (X),
the rack and HINGE LID R fitted on the toner
container right guide. Gear (X)
RATCHET SHUTTER
Rack
(B)-2. Reattach the new HINGE LID R with the angle of New HINGE LID R
closing the top tray. (Fully rotate the HINGE
clockwise as shown in the figure to the right.)
(B)-3. Shift the rack to the HINGE side till the hole of the
new HINGE LID R is visible from the hole of the rack.
Hook the upside of the rack on the claw (x4) of the
toner container right guide and then reattach the rack.
(The shape to push the LEVER of the rack runs over
the rib attaching the HOLDER JOINT ASSY by the
shifting work. (Fig.4) This state should be kept until Rack
the HOLDER JOINT ASSY. is reattached. Hole
Shape pushing LEVER
Even if the rack runs over the rib, it does not affect
the operation since it will be released by the HINGE Shift the HINGE side
rotation or the rack's sliding operation.)
Fig.4
Rack
(It is translucently
indicated in the figure.)
Part where the rack runs

over the rib.
(B)-4. Reattach the gear (X) when the HINGE LID is at the
angle of closing the top tray and the rack is fully
shifted to the HINGE side. Gear (X)
After reattaching, check if the teeth of the gear (X)
are engaged in the teeth of the HINGE and of the
rack. (Fig.5)
Fig.5
Rac
k
Gear (X)
HINGE LID R
--> Go to the next procedure.

(C) [How to replace the RATCHET SHUTTER]
Replace the RATCHET SHUTTER with the new one
(302KV0250: The part with 1 or later as the last digit) in <HOLDER JOINT ASSY>
order to improve the operability when fully opening the top
Claw Claw
tray.
<New RATCHET SHUTTER> HOLDER JOINT

(302KV0251_)
A distinction rib was added
to the new part.
Protrusion Protrusion
Fig.6 Convex part Keyhole shape

(C)-1. If the HOLDER JOINT of HOLDER JOINT ASSY is
contaminated by toner, clean it or replace it with the Insert
new one (302KV0251_).
Afterwards, reassemble the HOLDER JOINT ASSY
by following the procedures below. Flange
1) Install the spring into the center shaft of the
HOLDER JOINT. <HOLDER JOINT <JOINT>
2) Insert the JOINT into the HOLDER JOINT while with the spring>
aligning the keyhole of the JOINT with the
convex part of the center shaft of the HOLDER, Flanges of JOINT should pass over
and rotate the JOINT to fix it. (Fig.6) upside of the rib of HOLDER.
3) Check if the flanges of the JOINT pass over
upside of the ribs of the HOLDER JOINT by Lock JOINT's
rotating JOINT. Also, check if the opening shape position by
at the engaging rib of the JOINT is horizontal. rotating it.
: Opening shape
<Attachment of the RATCHET and the HOLDER JOINT

ASSY.> Only 2
(C)-2. Align the notch of the new RATCHET SHUTTER to teeth of
Rack the rack
the bending part of the toner container right guide
and then install RATCHET. Also, engage the first are
(Note) visible.
tooth of the new RATCHET and the first tooth of the JOINT
rack (first tooth from the machine front side).
(Fig.7)
(C)-3. Attach the HOLDER JOINT ASSY to the section
where the new RATCHET is installed in the
Procedure (C)-2. (Insert the both claws and both
protrusions of the HOLDER JOINT ASSY into the
holes of the toner container right guide.)
(C)-4. Check if only two teeth of the rack are visible from
the backside hole. (If three teeth or more are visible,
the part should be reassembled.) HOLDER JOINT ASSY
(C)-5. Repeat the procedures (C)-2 to (C)-4 for the New RATCHET SHUTTER
remaining sections (x3).
(Fig.7) Rack
New
(Note)
RATCHET
Execute (C)-2 and (C)-3 above when pushing the rack
to the HINGE LID R side.
Engage 1st
tooth each
other.
Positioning part (RATCHET's notch and
the(CSSD)
Customer Services & Support Division guide's bending part)

(D) [How to replace the LEVER INTERLOCK] <Toner container right guide>
If the message "REAR COVER OPEN" is frequently LEVER INTERLOCK
displayed after slowly closing the top tray while the rear
cover is closed, replace the LEVER INTERLOCK with the
new one (302KV0252: 1 or later as the last digit).
<New LEVER INTERLOCK>
Distinction rib added to the

new LEVER
(D)-1. Remove the spring (Y). Spring (Y)
(D)-2. Replace the LEVER INTERLOCK with the new one. Fulcrum shaft Rib
Hook the rib (x2) of the guide to the holes of the new Rib
LEVER and insert the fulcrum shaft into the LEVER.
LEVER INTERLOCK
(D)-3. Hook the spring (Y) to the hook of the toner Spring (Y)
container right guide and to the hole of the LEVER
INTERLOCK in the arrow direction as shown in the
figure to the right. (Refer to the normal and wrong
states.)
(Normal state) (Wrong state)
The spring should

not run over the
corner of the
guide.
(D)-4. Check LEVER INTERLOCK KYOCERA Document
can normally Solutions Europe
return
Customer
by pushing the rear edge Services
of LEVER & Support Division (CSSD)
horizontally.

21 Reattach the toner container right guide to the machine.
Then, reconnect and realign the connectors and the wires
Correct Wrong
that were removed in the Procedure 20-1 to 20-4. HINGE's rib
Also, reattach the toner container detection holder.
After reattaching, check the following points.
1) Check if the HINGE LID R is at the same angle as the

one for closing the top tray.
(The rib of the HINGE LID R should not be higher than
the upside of the toner container right guide. Please
Upside of the toner container right guide
refer to the figure to the right.)
HINGE LID R
Toner container
right guide
2 teeth of
the rack
2) Check if two teeth of the rack are visible from every
JOINT section.
: Opening shape
JOINT
<Angle of the opening shape>
(Other than 5150DN)
(Correct) (Wrong)
3) Check if the opening shape at the engaging rib of the
JOINT is horizontal as shown in the figure to the right.
<Angle of the opening shape>

(5150DN only)
(Correct) (Wrong)


21 4) Check if the actuator to switch the toner container (Right frame viewed from outside)
sensor contacts the front side of the toner container Toner container detection holder
detection holder after the toner container detection
holder with the hook (x8) was reattached.
(Front side)
The parts should contact.
Actuator to switch the toner container

sensor


22 Detach the toner motor holder from the machine left side. (Left frame viewed from the machine left side)
Duplex motor Toner motor holder
22-1. Remove the duplex motor wire connected to the
connector YC37 on the engine PWB from the
aligning ribs of the low side of the toner motor
holder.
22-2. Remove the FFC wire connected to the connector

YC12 on the engine PWB from the aligning rib of
the front side of the toner motor holder.
22-3. Remove the screw fixing the front side of the toner
motor holder.
Aligning ribs
FFC wire
Screw
Aligning
rib


22 22-4. Disconnect the connector from the PWB of the Toner motor holder
intermediate transfer drive unit and remove the
screw fixing the toner motor holder.
Connector Screw
Intermediate transfer drive unit
Toner motor holder

22-5. Release the hook (x6).
O indicates 6 hooks.
22-6. Open the toner motor holder to the machine left side
and then remove the ID sensor holder from inside
the toner motor holder.
22-7. Remove the toner motor holder.
ID sensor holder
22-8. Clean the jointing hole (x4) with dry cloth from the
machine left side.
Jointing holes

(E) [How to replace the HINGE LID L]
Replace the HINGE LID L with the new one (302KV0253_:
the parts changing its material) by following the
procedures below if the HINGE of FS-
C2026MFP/C2126MFP is damaged.
(市場供給品は全て新材料品)
(E)-1. Remove the screw and release the hook (x9). HINGE LID L
Toner container left guide
Then, remove the toner container left guide from
the left frame.
O indicates 9 hooks. Screw
(E)-2. Remove the old left hinge gear and the gear (X)
from the toner container left guide.
(E)-3. Install the new left hinge gear at the angle for
closing the top tray. (It contacts the rib of the toner HINGE LID L
container left guide at the state of the right figure.)
Gear (X)
(E)-4. Slide the rack at the toner container left guide

backward (the left hinge gear side).
Rack
(E)-5. Rotate the gear (Y) clockwise by one tooth.

* Confirm that there is space of approx. 3 mm
between the rib of the guide and the claw of the Gear (Y)
rack lower part.
(E)-6. Refit the gear (X).
(E)-7. Refit the toner container left guide to the left frame.
About 3mm

(E) (E)-8. Check if the rib edge of the rack is invisible from Left frame
the aperture of the left frame after reassembling.
(If it is visible, the angle of the HINGE LID L is not
same as the state when closing the top tray. In
this case, reassemble the parts after checking the
toner container left guide.)
(Normal) (Wrong) <Rack>
Rib edge


(F) [How to replace the CAM TONER SUPPLY]
When the toner can be supplied and the message for <Toner motor holder>
instructing the toner replacement frequently appears due (Left frame side)
to the engaging failure between the toner motor joint at the
machine left side and the joint gear of the toner container,
replace 4 pcs of CAM TONER SUPPLY with the new parts
(302KV0246: 1 or later of the last digit parts number) by
the following procedures.
<New CAM TONER SUPPLY>
The edge of the new <Joint part>

part is cut for
distinction. Groove
CAM
Groove
(F)-1. Remove 4 pcs. of the old CAM TONER SUPPLY
from the toner motor holder. [Attachment] CAM TONER SUPPLY
(F)-2. Attach the new CAM TONER SUPLY on the toner (View from backside)
motor joint by inserting the claw (x2) into the
grooves of the guide.
Claw
Claw Claw
Claw
(F)-3. Check if the toner motor joint does not idle by

rotating. (At that time, the convex part of CAM faces Toner motor joint
the lower right direction.) (Different shape
according to the
model and spec)
CAM's convex part

(Normal state is in the
photo on the next
(F)-4. Reattach the toner motor holder by tightening the page.)
screw (x2) and hooking the hook (x6).


(F) [Note] HINGE LID L
Check the following points when refitting the toner motor (Angle when the top tray
holder. is closed.)
Toner motor holder
1) Check all convex parts of the cam at the toner motor
joint face the lower right at the angle of the HINGE LID
L at the state of closing the top tray. (Please refer to
the figure.)
Normal Wrong
Convex part of
CAM at the toner motor joint
2) Check if all hooks (x6) of the toner motor holder are Toner motor holder
surely hooked the left frame.
(Note)
If the hook is insufficiently hooked, toner supply failure
might occur.
O indicates hooks.
2 films
3) Check if the film (x2) affixed at the upside of the
engine PWB are not pinched between the toner motor
holder and the left frame.
Engine PWB


(F) 4) Check if the film to clean the ID sensor installed inside Switch of the ID sensor
of the toner motor holder does not twist at the aligning
rib. Then, slide the switch of the ID sensor back and
forth to see if it be can be normally slid.
ID guide
Film to clean ID
sensor
23 Reassemble all parts and the unit detached in the reverse

order of the disassembly.
24 After reassembling, affix the LABEL SET ISU to the right
holder of the scanner unit if necessary.
<LABEL SET ISU (302KW3404_)> Right holder
Engraving to
indicate the
lock position
when opening
the top tray
[Alignments] Align to the edge of the holder

* This is the label to clearly indicate the scanner unit's
lock position when the top tray is fully opened.
(The lock position is where the corner of the triangle 0.5mm
0.5mm
shape of the right holder comes to the engraving on
the right upper cover.)
Align to the rib
<Procedures>
1) Open the top tray.
2) Clean the triangle shape of the fulcrum part of the Rib
scanner unit's right holder with alcohol.
3) Affix the LABEL SET ISU according to the alignments LABEL SET ISU
shown in the figure. (302KW3404_)


G: [How to attach the new STOPPER HOOK and the SPRING STOPPER HOOK only for the machine with
250 sheets cassette]
No. Procedure Illustration /Remark
1 Remove the cassette. Cassette
250-sheets cassette
Hook
Release the hook (x4) indicated by the

2 triangle engravings and remove the cover
from the cassette right rear side.
Cover
Release the hook (x2) and remove the

3
bottom plate from the side of the hooks.
Hook Bottom plate


250-sheets cassette
<Stop ring>
Lift up the center hook using a flathead

screwdriver and remove the stop ring in
4
the direction of the arrow as shown in the
Lift up the center hook
figure.
(Cassette rear side)
Shaft
Pull out the shaft and remove the old

5
STOPPER HOOK.
Old STOPPER HOOK


SPRING STOPPER HOOK (No.4)
New STOPPER HOOK

(No.3)
Attach the SPRING STOPPER HOOK

(No.4) to the new STOPPER HOOK
6 (No.3). At that time, put the edge of the
SPRING (hooking shape) on the bottom <New STOPPER HOOK ASSY>
side of the new STOPPER. (Backside of the left figure:
Bottom)
Put the edge of the SPRING.
New STOPPER HOOK ASSY
Attach the new STOPPER HOOK ASSY

to the cassette rear side.
7
At that time, put the edge of the SPRING
on the cassette’s base.
Put the edge of the SPRING on the base.
Reinsert the shaft removed in the Step 5

and fix the new STOPPER HOOK ASSY.
Note the following points when reinserting

8 the shaft.
1) Confirm that the gear attached to the

shaft’s right edge is engaged with the
bottom plate drive gear.
Gear Bottom plate drive gear


2) Pass the shaft over the ground spring.
Shaft
Ground spring
New STOPPER HOOK ASSY
3) Reinsert the shaft’s left end (oval
shape) into the plate’s square hole
Plate square hole
while aligning it to its directions. (It is located sideward.)
8
<Shaft>
Left end (Oval shape)
Reassemble other parts in the reverse

9
order of disassembly.


Service Bulletin: Information On The Replacement of The Parts

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What issues are addressed in the service bulletin?

What issues are addressed in the service bulletin?

What parts are replaced to address each issue?

What parts are replaced to address each issue?

(Revised by CSSD QA) (Page 1/45)

Service Bulletin Ref. No. 2KT-0019 (D012)

The sales of the upgrade kits will be stopped.

Measures against the abnormal image SB-2KV-0004-B296

STOPPER HOOK (302KT09111) -- 1 pc. Feb. 2013

The parts in the positions 1 and 2 can be installed separately.

<Improvement of the top tray’s operability>

Measures against the toner supply failure

Measures against the display failure of REAR July 2012

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

Machines with possible hinge gear damage

FS-C2026MFP KDE Olivetti UTAX

How to know the product month from serial number of machine:

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

No. Procedure Illustration/Remarks

Rear upper cover

Top tray Hook

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

M1 M1-6. Release the hook. Slide the left upper cover

Left upper cover

--> Go to Procedure 2 in page 3.

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

P1 P1-4. Open the top tray. Hook

Top tray Screw

--> Go to the following Procedure 2.

Power source cover

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

2-5. Open the waste toner cover.

Waste toner box

Waste toner cover

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

Right lower cover

Left rear cover

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

Left lower cover

4 Detach the toner containers, the intermediate transfer units

4-3. Open the RFID holder.

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

4-6. Remove the intermediate transfer unit.

4-7. Remove the drum units (K, M, C, Y).

4-8. Pinch the lever of the developing unit. Lever

KYOCERA Document Solutions Europe

Service Bulletin Ref. No. 2KT-0019 (D012)

6 Detach the main PWB.