Procedure for Issue of Retail and Wholesale Drug License & Documents Required

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Area Details
No.
Directorate of Drugs Control under The Department of Health & Family
Welfare (DoHFW), Government of West Bengal is responsible for effective
implementation of Drugs and Cosmetics Act, 1940 and rules formed thereunder,
Drug Price Control Order, 2013, Narcotic Drugs and Psychotropic Substances
Act, 1985, Drugs and Magic Remedies (Objectionable Advertisement) act,
1954.
The Drugs Control Directorate is a public health measure enforced by the
Government through enforcement of the above Acts, are entrusted with the
following responsibilities:
1 Objective  Grant or Retention of Manufacturing and selling licences pertaining to
allopathic drugs, homoeopathic medicines, grant or retention of
cosmetics manufacturing licences, Blood Bank, surgical and medical
device units.
 To carry out inspection of manufacturing process of sera/ vaccines units
 To monitor and issue GMP, GLP certificates including issuance of MSC,
NVC, COPP, Free sales certificate etc.
 Approval of Quality control laboratory of medicines and cosmetics.
The Directorate of Drugs Control ensures total quality management sothat
public can get safe drugs with assured quality.
Drugs and Cosmetics Act, 1940 and rules formed there under,
Drug Price Control Order,2013,
2 Regulation
Narcotic Drugs and Psychotropic Substances Act,1985,
Drugs and Magic Remedies (Objectionable Advertisement) act, 1954.
Competent Assistant Director of Drug Control of the Respective District
3
Authority
4 Processing Time 90 Days after receipt of complete application in all respect
Application to be filled online through Drug License tab of official website of
5 Application Form Department of Health & Family Welfare [https://www.wbhealth.gov.in/] or
through this link [ https://evesoj.wbhealth.gov.in/WBDL/ ]
Application fees is charged based on Act and Rule:
6 Fees
https://evesoj.wbhealth.gov.in/WBDL/pdf/drugLicenceFee.pdf
i. Power of attorney (if any) in Non- Judicial Stamp Paper as per proforma
ii. Trade License/ Trade Enlistment Certificate, mentioning nature of trade
(retail/ wholesale) &System of medicine(Allopathy/Homoeopathy)
iii. Possession Document of the Premises:
Documents Current House Tax receipt/Consolidated Rate bill/ Registered Deed of
7 required for Conveyance/Consent Letter from the Owner/ N.O.C in the form of
online application affidavit before 1st Class Judicial Magistrate, Rent bill signed by owner or
authorized signatory/as the case relate to Parcha/ Khajna, Dakhila from B.L
& L.R.O
iv. In case of Partnership Firms, Registered Partnership Deed along with firm
registration receipt. In case of Limited or Pvt. Ltd. Company - copy of
 Memorandum and Article of Association. In case of LLP(Limited
Liability/ Partnership Firm) Copy of Memorandum and Articles of
Association
v. Copy of resolution of the Board meeting along with list of Present Board of
Directors with respect to Limited or Pvt Ltd companies
vi. Sketch map of proposed premises with location and surrounding(CAD
Mode)
vii. Appointment and acceptance letter of Pharmacist and competent person in
Charge (as Per Proforma)
viii. Academic qualification Testimonials of C.P.I (in case wholesale )
ix. Pharmacist/CPI record from, Registration Certificate and Retention
Certificate of Pharmacist
x. Voter ID /PAN Card/ Aadhar Card/ Passport/ Driving License of
Pharmacist or CPI(as applicable )
xi. Affidavit of pharmacist/ CPI Sworn before First Class Judicial Magistrate/
Executive Magistrate(as per Proforma)
xii. Experience Certificate of Competent Person In charge
xiii. Affidavit of Applicants( Proprietor/ Partners/ Directors) Sworn before first
class Judicial Magistrate/ Executive Magistrate(as per Proforma)
xiv. Any other related documents
[Documents to be submitted in PDF Format as per proforma which is
available with online application form]
An user manual is availableat Help menu at
8 User Manual https://evesoj.wbhealth.gov.in/WBDL/

Procedure for Issue of New Retail/Wholesale Drug License

i. The applicant shall register through “Drug License” tab of the official
website of the Department of Health & Family Welfare
[https://www.wbhealth.gov.in/] or through this link[
https://evesoj.wbhealth.gov.in/WBDL/ ]
ii. On registration, applicant will be given a user ID and Password for future
reference.
iii. After login applicant will click “Apply for New License”and fill up the
application form
9(a) Procedure
iv. Those applicant want to apply for retail license they will select Retail
Buttonand those want to apply for wholesale license will select
WholesaleButton.
v. Application form contains prescribed attachments shall be submitted/
uploaded online in PDF format
vi. On final submission of application, a system generated acknowledgement
will be send to the applicant.
vii. On received of application form, the system will automatically forward it
the competent authority.
viii. The competent authority will forward it to the Senior Inspector/ Inspector of
 Drug Control.
ix. Senior Inspector/ Inspector of Drug Control will verify the form and
conduct necessary inspection of the unit and submit its report to the
competent authority.
x. Thereafter, competent authority shall communicate its decision (approved
or rejection of request along with comments) to the applicant within
prescribed time limit.
xi. Applicant can take print out of the approval/license.
xii. The competent authority may ask some additional information from the
applicant if required
xiii. The applicant can track his application through online till the competent
authority does not communicate its decision to the applicant.
xiv. At each stage of the process of application, an email/SMS alert will be sent
to the applicant.

Procedure for Registration of ExistingRetail/Wholesale Drug

License
i. The applicant shall register through “Drug License” tab of the official
website of the Department of Health & Family Welfare
[https://www.wbhealth.gov.in/] or through this link[
https://evesoj.wbhealth.gov.in/WBDL/]
ii. On registration, applicant will be given user ID and Password for future
reference.
iii. After login,the applicant will click on“Registration for ExistingLicense”.
The applicant will have to provideFirms/Company’s Basic information
along with license number and retention receipt.
iv. Those applicant want to retain retail license they will select Retail Button
and those want retain wholesale license will select Wholesale Button
v. On submission of basic information, a system generated acknowledgement
9(b) Procedure will be send to the applicant.
vi. On received of basic information, the system will automatically forward it
the competent authority. The competent authority will verify the
information and gives an approval will reach to the applicant for online
filling up the form through Email/SMS.
vii. On received of the approval, the applicant will login through exiting User
ID and password. And will fill-up the application form.
viii. Application form contains prescribed attachments shall be submitted/
uploaded online in PDF format.
ix. On final submission of application a system generated acknowledgement
will be send to the applicant again.
x. On received of application form, the system will automatically forward it
the competent authority.
xi. The competent authority will forward it to the Senior Inspector/ Inspector of
Drug Control.
xii. Senior Inspector/Inspector of Drug Control will verify the form and conduct
 necessary inspectionof the unit and submit its report to the competent
authority.
xiii. Thereafter, competent authority shall communicate its decision (approved
or rejection of request along with comments) to the applicant within
prescribed time limit.
xiv. Applicant can take print out of the approval.
xv. The competent authority may ask some additional information from the
applicant if required.
xvi. The applicant can track his application through online till the competent
authority does not communicate its decision to the applicant.
xvii. At each stage of the process of application, an email/SMS alert will be sent
to the applicant.

Procedure for Retention of Retail/Wholesale Drug License

i. The applicant will login through the existing user ID and Password
through “Drug License” tab of the official website of the Department of
Health & Family Welfare [https://www.wbhealth.gov.in/] or through this
link[https://evesoj.wbhealth.gov.in/WBDL/ ]
ii. After login,the applicant will click “Apply for Retain License”
iii. Applicant will fill-up the application form
iv. Application form contains prescribed attachments shall be submitted/
uploaded online in PDF format.
v. On final submission of application, a system generated
acknowledgement will be send to the applicant.
vi. On received of application form, the system will automatically forward it
the competent authority.
9(C) Procedure vii. The competent authority will forward it to the Senior Inspector/
Inspector of Drug Control.
viii. Senior Inspector/ Inspector of Drug Control will verify the form and
conduct necessary inspectionof the unit and submit its report to the
competent authority.
ix. Thereafter, competent authority shall communicate its decision
(approved or rejection of request along with comments) to the applicant
within prescribed time limit.
x. Applicant can take print out of the approval
xi. The competent authority may ask some additional information from the
applicant if required.
xii. The applicant can track his application through online till the competent
authority does not communicate its decision to the applicant.
xiii. At each stage of the process of application, an email/SMS alert will be
sent to the applicant.
*ALL PAYMENTS MUST BE DONE BEFORE APPLICATION THROUGH
(GRIPS).
 Steps for Grant of Retail& Wholesale Drug License & Retention

Applicant Side Work FlowDepartmental Work Flow

Registration Assistant Director of Drug Control

(Asst. Director)
Login Credential sent by SMS & Email

Log in using
Credential
Senior Inspector / Inspector of
Drug
(Sr. I.D)
Make Payment
through GRIPS

Fill the Application Inspection

Form and Details
Up Load Documents in PDFFormat

Up Load the
Required Documents
Report Submission

Verify the Form and

Submitted Documents

Assistant Director of Drug Control

Submit (Asst. Director)

Received
Acknowledgement Issue License

Internal Process of
the Department

Inspection

Download License