Professional Documents
Culture Documents
BPLO Citizen's Charter
BPLO Citizen's Charter
1
I. Mandate
To regulate the entry and inspect operations of all Business
Establishments in the Municipality of Jagna.
To undertake Business Tax Assessment, Issuance of Business
Permits and Licenses, Monitoring and Imposition of mandatory
standards to ensure compliance with applicable Laws, rules and
Regulations.
Recording of all Business Establishments in order to protect the
interests of the public and to promote Commercial and Industrial
activity and to deliver back the basic services for the General Welfare
of the Municipality.
II. Vision
To deliver the highest possible quality service and provide prompt, fast and
efficient, honest and courteous service to all clients and to the public in
general.
III. Mission
The Business Permit and Licensing Section is tasked to issue permit to
Business Establishments operating within the Municipality in coordination with
various line offices of the Government Unit and concerned National Agencies.
It ensures that operations of Business have complied with safety and
Business Taxation purposes.
2
LIST OF SERVICES
Municipal Treasurer’s Office
External Services
3
Municipal Treasurer’s Office – Business Permit
and Licensing Office
External Services
CITIZEN’S CHARTER
2022 (1st Edition)
4
1. Issuance of New Business Permit
A Business Permit is a document issued to clients/ who may apply for business
in Jagna to legally operate provided that all requirements are complied with.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
JIT (Onsite Joint Inspection Team Business Permit and Licensing Office
Report)
Barangay Business Clearance ( 1 Barangay where business is located /
photocopy) BPLO
If renting, Lessor’s Permit or Lessor
Lease of Contract (1 photocopy)
Real Property Tax Receipt ( 1 Municipal Treasurer’s Office
photocopy)
JWS Clearance (1 original copy) Jagna Waterworks Office
Certification from SEC/DTI/CDA Department of Trade and Industry
(1 photocopy) Office/Security and Exchange
Commission/Cooperative Development
Authority
Duly filled-out Unified Application Business Permit and Licensing Office
Form
Fees to be Processing Person
Client Steps Agency Action
Paid Time Responsible
1.1. Get a BPLO 1.1. Joint None 5 working Peter John Acebes
Joint Site Inspection Team hours Business Permit and
Inspection visit business Licensing Office
Report. site. JIT Officer
JIT Inspection Offices
5
requirements.
2. Pay at the 2. Verify Fees based 5 minutes Grace Pagulon
Municipal supporting on the Rhona Aguilar
Treasurer’s Office documents and generated Municipal
Issue Official billing Treasurer’s Office
Receipt.
3 Claim Mayor’s 3.1. Printing None 3 minutes Concepcion Dabon
Permit or Mayor’s Permit Business Permit and
Business Permit. 3.2. Release the Licensing Office
Mayor’s Permit or None 3 minutes Deziree Penales
Business Permit Business Permit and
and Business Licensing Office
Plate.
As reflected
Total on the 5 hours, 13
payment minutes
slip
6
2. Renewal of Business Permit (Walk-In Applicant)
A renewal of Business Permit is issued for any existing business operating in
Jagna every January 1-20.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
7
Officers for
Approval of
Application (for
walk-in
applicants)
1.4. Finalizing of None 3 minutes BPLO Officer
Assessment/Billin Business Permit and
Licensing Office
g
2. Pay at the 2. Verify Fees based 3 minutes Grace Pagulon
Municipal supporting on the auto Rhona Aguilar
Treasurer’s Office documents and generated Municipal
Issue Official billing Treasurer’s Office
Receipt. provided by
iBPLS
3. Claim Mayor’s 3.1.Printing of None 4 minutes Concepcion Dabon
Permit Mayor’s Permit Business Permit and
Licensing Office
3.2. Release the None 2 minutes Deziree Penales
Mayor’s Permit or Business Permit and
Business Permit Licensing Office
and Business
Plate.
As reflected
Total on the 28 minutes
payment
slip
8
3. Renewal of Motorized Tricycle Operator Mayor’s Permit
A renewal of Motorized Tricycle Operator Permit is issued to give authority to
individuals to operate public transport in Jagna.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
9
requirements to 1.2. Printing of None 1 minute Peter John Acebes
BPLO PACD Generated Business Permit and
Unified Licensing Office
Application Form.
1.3.Inform the None 10 minutes
client to proceed Peter John Acebes
to the Endorsing Business Permit and
Officers for Licensing Office
Approval of
Application
1.4. Finalizing of None 3 minutes
Assessment/Billin BPLO Officer
g Business Permit and
Licensing Office
2. Pay at the 2. Verify Php 2,600.00 3 minutes Grace Pagulon
Municipal supporting Rhona Aguilar
Treasurer’s Office documents and Municipal
Issue Official Treasurer’s Office
Receipt.
3. Claim Mayor’s 3.1.Printing of None 4 minutes Concepcion Dabon
Permit Mayor’s Permit Business Permit and
Licensing Office
3.2. Release the None 2 minutes Deziree Penales
Mayor’s Permit or Business Permit and
Business Permit Licensing Office
and Business
Plate.
As reflected
Total on the 28 minutes
payment
slip
10
4. Change of Business Name/Tradename
A request made by a business entity who opt to change its business or trade
name.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
11
Mayor’s Permit or Deziree Penales
Business Permit. Business Permit and
Licensing Office
As reflected
Total on the 11 minutes
payment
slip
12
5. Change of Business Address
A request made by a business entity who opt to change its official or principal
place of business or office.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
13
Issue Official
Receipt.
3. Claim Mayor’s 3.1.Printing of None 2 minutes Concepcion Dabon
Permit Mayor’s Permit Business Permit and
Licensing Office
3.2. Release the None 2 minutes Deziree Penales
Mayor’s Permit or Business Permit and
Business Permit. Licensing Office
As reflected
Total on the 11 minutes
payment
slip
14
6. Additional Line of Business
A request made by a business entity who opt to add or declare a new line of
business which is related to the current business or Mayor’s Permit already
issued to them.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
15
Issue Official billing Treasurer’s Office
Receipt.
3. Claim Mayor’s 3.1.Printing of None 2 minutes Concepcion Dabon
Permit Mayor’s Permit Business Permit and
Licensing Office
3.2. Release the None 2 minutes
Deziree Penales
Mayor’s Permit or
Business Permit and
Business Permit. Licensing Office
As reflected
Total on the 14 minutes
payment
slip
16
7. Releasing Certificate of Business Retirement or Closure
This is to make official the closure of business no longer operating to stop the
running of taxes, fees, and charges due to them.
Office or Division: Municipal Treasurer’s Office – Business Permit and Licensing Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
17
3.2. Release the None 1 minutes Deziree Penales
Business Business Permit and
Certificate of Licensing Office
Closure.
Total Php 500.00 10 minutes
18