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GROUP 2 - Impact vs. Control Matrix and Affinity Diagram

The document contains a group's seatwork on analyzing the dishwashing process using an Impact Control Matrix. Each group member provides a short reflection on using the matrix. They find that the matrix makes it easier to identify root causes and their impact compared to an Ishikawa diagram. It also helps distinguish what issues are easier to control and change. The matrix provides guidance for selecting improvement areas.

Uploaded by

Lance Jimwell Mendoza
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© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
30 views

GROUP 2 - Impact vs. Control Matrix and Affinity Diagram

The document contains a group's seatwork on analyzing the dishwashing process using an Impact Control Matrix. Each group member provides a short reflection on using the matrix. They find that the matrix makes it easier to identify root causes and their impact compared to an Ishikawa diagram. It also helps distinguish what issues are easier to control and change. The matrix provides guidance for selecting improvement areas.

Uploaded by

Lance Jimwell Mendoza
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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GROUP 2

OTCO1
Carpio, Sophia Isabel
Mateo, Johann Marius
Mendoza, Lance Jimwell
Vanguardia, Cedric Julius

Seatwork # 4 Impact Control Matrix

Reduction of Dishwashing Process Time

High Low
Utilities and Equipment None
● Broken Sink
● Shortage of Dishwashing
Soap

Process
● Process Skipping
● Inconsistency of the time
recorded
In ● Cleanliness of the dishes
C isn’t consistent
o
nt Utilities and Equipment Process
ro ● Water Interruption ● Different Practices
l Family Members
● Inability to do tasks
● Irresponsible family
members
O
ut
1.of What is the purpose of Impact Control Matrix
C
on
troIn the website Six Sigma Certification Course (n.d), they explain that the Impact Control
Matrix is a part of the Analysis phase where it summarizes the findings in the phase in a form of
a 2x2 matrix and its purpose is to know what are the root cause of the wastes that has
happened in the process. Lal (2020) says that these causes can be labeled as Causes in High
Control High Impact, Causes in High Control Low Impact, Causes in Low Control High Impact,
and Causes in Low Control Low Impact depending on the cause that team has in their process.
With this it lets the team know how high or low the impact of the root cause is to the project and
what they can control or not. Which gives them the idea on what can be done to improve their
Value Stream for the next phase of DMAIC which is the Improve Phase.

2. Personal Reflection

Carpio, Sophia Isabel

What I’ve realized from making the Impact Control Matrix is that it makes it easier to find
out what to improve rather than just making an Ishikawa Diagram. Since in that diagram, it only
shows what are the causes of the problem that you are facing while in Impact Control Matrix, it
shows you how much these root causes affect the process that you have proposed before. Most
especially that our project is homebased and there are a lot of varieties of root causes that may
happen. And as a personal experience it is way easier to construct a value stream map with that
matrix as a guide for the Improve phase. With this, I can see that this matrix might be also a way
to compare the causes that the new iteration has. There might be new ones or there might be
still the same ones that might let the team be curious on why this is still happening, so maybe
from there they might realize a pattern that can be eliminated or improve equipment, process, or
even their environment to reduce the potential watests it can be used for future references too
and not just in a single iteration.

What’s also good about doing it in simple house chore was that you can see what may

Mateo, Johann Marius

Making the impact control matrix made me realize that it helps one to easily distinguish
what type of problem can be easily changed because the causes are categorized between high
and low, and in control and out of control. In a way, it helps one to come up with possible
solutions to lessen the problems because since it is categorized it is much easier to find the
necessary solution to the problem. Overall, the help of the impact control matrix serves as a
guide to know what problem can be easily fixed.

Mendoza, Lance Jimwell

Impact Control Matrix is like the improved Ishikawa Diagram because it also tells about
the different problems that can be encountered while we do any chores in our home especially
in the dishwashing. This diagram tells the specific problems that can possibly happen while we
are doing any process that can cause any problems unexpectedly. This helps me a lot to
determine and analyze every part of defects in dishwashing that can cause any technical
problems. This diagram is an easy to understand way to make a solution to any problems that
we can encounter in the field of dishwashing.
Vanguardia Cedrhic Julius
For me, having this Impact control matrix helps us on what we need to prioritize in things that
we need to change. It helps us on putting the Highs and lows. I am personally new to this kind
of Matrix. For me as a first timer it is easy to distinguish what we need to do. In my opinion this
is much better than the diagrams and maps that we used before like the Ishikawa diagram and
many more.

References:

Control-Impact Matrix | Lean Six Sigma, Six Sigma Certification. (n.d.). Six Sigma Certification
Course. Retrieved November 27, 2021, from
http://www.sixsigmacertificationcourse.com/tag/control-impact-matrix/

Lal, N. (2020, December 4). Control-Impact Matrix. Benchmark Six Sigma Forum.
https://www.benchmarksixsigma.com/forum/topic/36262-control-impact-matrix/

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